Programme manager jobs in charing cross, greater london
The Battersea Infrastructure Services Team is looking for someone to join them as a Infrastructure Services Administrator, to provide effective, efficient and customer-focused administrative support for the team.
Within this role, you will be pivotal in keeping Battersea's centres running, as the first point of contact for customers, covering the helpdesk and office duties, administering the stock system, ordering supplies and managing POs, and carrying out general health and safety administrative tasks.
We are looking for someone who has experience of working collaboratively with colleagues from different teams, has strong organisational skills and experience of delivering high quality administrative work and customer service.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages:
Acceptable use:
- Researching sector trends, company information, or general interview tips.
- Practicing interview questions with AI tools to improve communication skills.
- Using AI to support with structuring your responses.
Please do not:
- Submit AI-generated responses as your own during the interview.
- Use AI to impersonate or misrepresent your experience or skills.
- Use AI tools during real-time interviews.
Closing date: 13th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): To be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Based at our Head Office in Leatherhead, Surrey, KT22 0BX
Status: Permanent
Salary: Band 8b, £65,241 - £75,441, per annum, would consider band 8c, (up to £78,450 per annum), dependent on experience, plus 5% London Fringe Allowance (capped at £2,118 per annum)
Hours: Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home
________________________________________________________________________________
About Us:
Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.
About the role:
In this role, you will lead in creating a culture in which all aspects of clinical governance are embedded to ensure that our commitment to deliver effective high quality care is continuously maintained, providing a safe, effective and rewarding experience for veterans throughout the recovery journey. You will lead on our audits and complaints functions; by ensuring we remain compliant with statutory clinical regulations and ensuring that if veterans have cause to complain, their complaints are dealt with in a timely and professional way and the organisation learns from when things go wrong. The successful candidate will have excellent leadership skills enabling them to inspire, motivate and influence colleagues across the organisation. The ability to communicate effectively across all levels and disciplines is essential; as is the requirement to travel to our other sites.
We continually strive for excellence in all that we do and therefore this post requires a dynamic and inspirational leader who will take a pragmatic approach to the challenges that lie ahead. We are looking for a highly driven individual with credible and demonstrable experience in quality and clinical governance, who is passionate about the work Combat Stress undertakes. We would expect you have experience in working in mental health services – whether in the NHS, voluntary or private sector.
This is an excellent opportunity for someone who wants to stand out and make a difference in a national role for a unique and high-profile mental health charity.
This role is subject to a DBS check.
As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing to take up the offer to be fully vaccinated against Covid-19
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
Benefits:
• 30 days annual leave plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.
• Competitive stakeholder pension scheme - contributions matched up to 11% of salary
• Discount shopping vouchers
• Access to the Employee Assistance Programme
• Flexible working
• Access to Blue Light Card scheme
• Death in Service Scheme
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues


The client requests no contact from agencies or media sales.
Would you like to play a key role in helping supporters make a lasting difference for seriously ill children at Great Ormond Street Hospital?
We’re hiring for a passionate and supporter focused individual to join our legacy marketing team. As the first point of contact for some of our most valued supporters, you’ll help refer them to have their Will written for free, answer questions or arrange a special tour of the hospital. You’ll also take on a key role to ensure the smooth running of our legacy marketing campaigns and events.
This is the ideal opportunity for a customer service focused individual with excellent attention to detail, to join a dynamic team.
This role is known internally as Legacy Marketing Executive.
Salary
The salary for this position is £33,234 and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Act as the first point of contact (telephone and email) for supporter calls and enquiries for the Legacy Marketing team.
- Collaborate with the Supporter Relations team to manage queries.
- Process third party invoices for approval, tracking against expenditure log.
- Provide exceptional customer service and supporter guidance.
- Provide administration and event management support for legacy events.
For full details of the role, please read through the role profile.
Skills, Knowledge and Expertise
- Previous customer service experience.
- Experience processing invoices and keeping track of expenditure.
- Understanding of data processes and CRMS/databases e.g. Salesforce.
- Ability to import and export data from Excel.
- Exceptional attention to detail.
- Ability to prioritise tasks.
- Ability to manage sensitive data and conversations with supporters.
About the Team
Sitting in the wider Fundraising Directorate, this role sits within our small but mighty Legacy Marketing team, which is part of our wider Legacy and Donor Development team (who look after our cash and raffle programmes). Legacy Marketing is the top fundraising priority at GOSH Charity meaning we have huge ambitions and healthy investment in our fundraising area.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Operations Officer
Contract: 12-Month Fixed Term Contract (with a view to extend)
Function/Team: Development
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: Finance/HR/Operations Manager
Salary: £28,200 per annum
STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our prevention programmes disrupt traffickers’ ability to recruit at-risk individuals by providing lifesaving information through our bespoke, geo-targeted social media campaigns.
The Operations Officer plays a vital role in keeping STOP THE TRAFFIK’s day-to-day operations running efficiently. Working closely with the Finance & HR Manager and Executive Team, this role supports organisational systems, finance processes, and internal communications — helping our global anti-trafficking work stay coordinated, compliant, and effective.
This position suits a highly organised, proactive individual who enjoys creating structure, improving processes, and supporting others to perform at their best. You’ll be at the heart of the organisation — connecting teams, managing key administrative systems, and ensuring smooth operations across all areas.
This role will be responsible for:
Team & Office Environment
· Monitor STOP THE TRAFFIK’s phone and general ‘info’ inbox, directing messages to the appropriate team members.
· Support the upkeep of the office environment, ensuring facilities are well maintained and team members take shared ownership of the space.
· Coordinate team days and team-building activities, in collaboration with the Team Building Champion.
· Lead onboarding for new staff alongside line managers to ensure a smooth induction experience.
Executive Support Functions
· Provide administrative support to members of the Executive Team.
· Take minutes and capture action points in Senior Leadership Team meetings.
· Prepare briefing notes for key meetings with the Senior Leadership Team.
Finance
· Support the Finance & HR Manager by reconciling transactions on Xero, producing invoices, processing payments, and assisting with monthly and quarterly reporting.
Operations
· Develop and maintain effective internal systems that improve organisational efficiency and automation.
· Maintain key organisational records (e.g. contracts, insurance, supplier information) and handle confidential information appropriately.
· Manage the policy dashboard, ensuring policies are up to date, and notify relevant staff when reviews or updates are required.
The ideal candidate will have:
· Some experience in administration, operations, or office support.
· Excellent organisational skills with great attention to detail.
· Comfortable handling basic finance tasks such as invoices, payments, and record keeping, with an acumen for numbers and data.
· Competence using Excel and data visualisation tools.
· Strong written and verbal communication skills.
· A proactive, friendly, and professional approach to work.
· The ability to multitask effectively and meet deadlines.
· A commitment to equality, diversity, and safeguarding vulnerable individuals.
Benefits:
· A friendly, supportive team environment.
· Opportunities to collaborate with global partners and experts.
· Autonomy to take initiative and propose process improvements.
· Access to a healthcare cash benefit scheme (including partner/children coverage).
· Corporate eye-care scheme.
· Life insurance.
· Non-contributory Group Personal Pension Scheme (7% employer contribution).
· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).
· Cycle to Work scheme.
· Season Ticket Loan.
· Option to switch 2 bank holidays to suit personal needs.
· Flexible working policy reflecting staff needs.
· In-house and external training opportunities.
Further details about STOP THE TRAFFIK can be found on website.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.
Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Sunday 23rd November. Interviews will be held week commencing 24th November 2026
We cannot sponsor applicants at this time.
Oasis supports Equal Opportunities. Registered Charity No. 1127321
The client requests no contact from agencies or media sales.
We are seeking a Major Donor Officer to join our high-performing team at an exciting time of growth for MSF UK. In this pivotal role, you will:
- Develop and implement strategies to engage and steward major donors.
- Cultivate strong, lasting relationships with high-net-worth individuals.
- Play a key role in achieving ambitious fundraising targets.
We’re looking for someone with exceptional communication skills, a proven track record in major donor fundraising or other income generating relationship management, and a drive to make a real impact on our work and the lives of our patients. Join us and be part of a dynamic team shaping the future of our mission.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid (2 days per week London Office, Wednesdays & Thursdays)
Salary: £40,682.16 per annum
Job Purpose:
The Major Donor Officer is an integral part of the Philanthropy team, responsible for managing a portfolio of major donors, principally individuals, giving between £25k-£100k and ensuring their continued support of MSF.
They are also responsible for seeking and securing new funding from prospective individual donors at the £25k-£100k level, typically via donor networks, and driving forward this new business objective within the team. At times, they will also be required to support the Philanthropy Manager and Head of Philanthropy with higher level relationships (£100k+).
Their overall focus is on delivering new and increased income for MSF's work, and feeding into the Philanthropy team strategy around the retention and acquisition of individual major donors.
Knowledge, Skills & Experience:
- Experience in major donor fundraising
- Experience in relationship management, including with senior stakeholders
- Experience in delivering against financial targets
- Excellent and engaging written communication skills and ability to adapt style to suit a wide range of supporters
- Confident interpersonal and verbal communication skills, including diplomacy and negotiating skills
- Ability to deal with people at all levels and from a wide range of backgrounds
- Accuracy and excellent attention to detail
- Proven organisational skills with experience of managing multiple tasks and prioritising effectively
- Experience of working in an office environment, maintaining effective administrative systems and procedures
- Flexible, can-do attitude and good team player – this role involves working very closely and collaboratively with colleagues in the UK and overseas
- Ability to work independently to general guidelines, with capability to use initiative and seize opportunities
- Computer literate and confident in using all Microsoft Office programmes
- Fluency in written and spoken English
- Interest in international, humanitarian work
- Commitment to the aims and values of MSF
- Willingness to travel within the UK
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are The Bike Project, a charity that collects second-hand bikes, refurbishes them and donates them to refugees and people seeking asylum in the UK. That brings better health, freedom and independence to people rebuilding their lives in the UK. That’s vital when many are living on less than £10 a week.
A bike links people to essential services, including foodbanks and legal advice, as well as the local community.
About Us
The Bike Project is an award-winning charity which refurbishes second hand bikes and donates them to refugees. We were founded in 2013 by, Jem Stein, after he struck up a friendship and found a bike for Adam, a Darfuri refugee who had fled his home in Sudan after war broke out.
The Bike Project has grown into a national operation with new CEO, hundreds of volunteers, a team of 20 committed staff, roadshows in different cities, an online shop and two workshops, one in the capital and one in Birmingham.
To date we have supported over 15,000 refugees and people seeking asylum by giving them a second-hand bike. In addition, we have supported hundreds through our programmes designed to build confidence and build friendships in the local community.
Duites and Responsibilities
This role oversees the securing and reporting of our Trusts and Foundation income, including working closely with colleagues to develop relevant, impactful and deliverable funding proposals and coordinate the stewardship of key trust and foundation relationships.
The role works closely with all colleagues to ensure a joined-up approach to income generation across the charity and our different supporter groups.
Skills and Qualifications
The ideal candidate will have demonstrable experience in preparing and submitting successful funding applications and proposals to charitable trusts and foundations, with a track record of securing five and six figure gifts, ideally within the refugee’s sector. You will have experience of working with, and applying for funding from, some of the larger grant organisations.
You will be experienced in identifying suitable prospects, developing pipelines, and managing funder relationships, adopting a strategic approach when working with colleagues across the organisation.
Location
This is a hybrid role, working from home with one day per week in either our London or Birmingham office. The salary is £42,000 for Birmingham-based employees and £45,000 for London-based employees, reflecting the London Living Wage adjustment
Benefits and Perks
As a small and agile charity, we thrive on creativity and are quick to implement fresh ideas. You’ll have the chance to witness the tangible difference your work makes through regular donation sessions at our London and Birmingham workshops.
At The Bike Project, we offer a fantastic benefits package, including:
· Extended family leave
· 25 days of annual leave (increasing with each year of service)
· Access to the Reward Hub
· An Employee Assistance Programme
· A pilot scheme for a nine-day fortnight currently underway
We warmly welcome applications from disabled and global majority candidates, as well as individuals with lived experience of the refugee or asylum system.
Application Process
To apply, please submit a CV and a short cover letter. Interviews will take place in two stages.. Shortlisted candidates may be asked to complete a short task. Only successful candidates will progress to the second stage. Closing date: 09/11
To apply for this position you must be able to prove your right to work in the UK.
Diversity, equity and inclusion are at the heart of what we value as a Charity. The Bike Project is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law.
Our hiring team are happy to support with any reasonable adjustments that are needed within the recruitment process.
To request an informal chat about the role please reach-out using the contact form on our website.
Please note applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
This is a great opportunity to lead on the day-to-day delivery of the Breast Cancer Now’s in memory giving programme and play a key role in bringing our 5-year strategy to life.
The role blends relationship-building, administration and project management.
You’ll:
-Foster long‑term, multi‑faceted relationships with people giving in memory, and deliver compassionate, personalised stewardship, so all supporters feel valued.
You’ll work with colleagues across the organisation and help identify opportunities to engage supporters in meaningful ways.
-Maintain the database up to date and drawing on data insights, you’ll help monitor performance, identify trends, opportunities for developments and support improvements to the programme.
-Gain exposure to a broad range of fundraising disciplines such as one‑off donations, regular gifts and community fundraising, and work with both internal and external stakeholders on a range of different projects.
About you
You’re a confident communicator with a natural ability to build strong, meaningful relationships—whether it’s through a warm phone call, a thoughtful email, or an in-person conversation. You understand how to engage and retain supporters by delivering high-quality stewardship and take pride in going above and beyond. You’re highly organised and detail-oriented and thrive in an environment where you’re managing a variety of tasks and multiple deadlines.
Your written communication is both sensitive and compelling, particularly when connecting with individuals who may be sharing personal, and sometimes emotional, experiences.
You’re comfortable working independently but also enjoy being part of a collaborative team where ideas and insights are shared. With strong analytical skills and a proactive mindset, you're always looking for ways to improve processes and enhance supporter experience.
Most of all, you bring empathy, curiosity, and enthusiasm to everything you do, and you're motivated by the opportunity to make a meaningful difference through your work.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date 9am Monday 10 November 2025
First stage Interview date Monday 17 and Tuesday 18 November 2025
Second stage Interview date Monday 24 November 2025
About the role:
We are looking for passionate and dedicated individuals to join our team as a Young Person’s Worker in Islington, Camden and Waltham Forest.
In this role, you will have the unique chance to make a lasting impact on young people who are at risk of homelessness, empowering them to build fulfilling, independent lives. Your day to day responsibilities will include managing a caseload of clients, developing personalised support and safety plans, and guiding young people through the process of moving into independent accommodation, employment, and education.
As a Young Person’s Worker, you will work within a trauma informed, strengths based framework, ensuring that the needs and aspirations of each young person are at the heart of your approach. You will act as the lead worker for each individual, supporting them in developing life skills like budgeting, self care, and cooking while helping them access vital services such as mental health support, housing advice, and employment opportunities. Your role will be crucial in motivating and coaching young people to take ownership of their futures, helping them navigate their journey to independence with confidence.
Working at Single Homeless Project (SHP) means being part of a committed, supportive team that’s dedicated to creating positive change in the lives of young people. In addition to the difference you will make, you will also have the opportunity to grow your own career, with access to ongoing training and professional development. If you are ready to be part of something truly meaningful and make a real difference, we’d love to hear from you.
About you:
- You bring experience working with young people in the community and in accommodation services.
- Your toolkit includes practical skills in motivation and coaching young people
- Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
- You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
- A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
About Us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic team. Together, we'll transform lives and build a stronger community.
Important Info:
Closing Date: Sunday 9th November at midnight
Interview Date: Monday 17th and Tuesday 18th November at SHP Head office in Kings Cross.
Please note there will be a second round of interviews for progressed candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
The Sumatran Orangutan Society (SOS) is dedicated to protecting orangutans, their forests, and their future. Together with our local partners in Sumatra, we’re protecting vital ecosystems and creating resilient landscapes where orangutans – and people – can thrive.
We’re looking for an experienced and creative fundraiser to lead our individual giving and supporter engagement programmes, grow our supporter base, and champion innovation in public engagement and income generation. You’ll be rallying resources which will ultimately help us grow our impact for wild orangutans and the people living alongside them.
The Role
As Head of Individual Giving & Supporter Engagement, you’ll lead the strategic development and delivery of SOS’s public fundraising portfolio – inspiring individuals around the world to take action and give generously for the future of Sumatra’s rainforests and wildlife.
You’ll be responsible for individual giving, digital acquisition and retention, legacies, appeals and campaigns, and supporter events. You’ll be given the freedom to innovate, identifying and developing new income streams and engagement products and approaches that help us reach and inspire new audiences.
We’re particularly interested in candidates with strong acquisition experience, who can help us grow and diversify our supporter base.
Reporting to the CEO, you’ll work closely with communications, partnerships, and programmes colleagues to build an engaged community of supporters and advocates for SOS.
Key Responsibilities
Leadership & Strategy
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Lead the development and delivery of SOS’s public fundraising strategy, ensuring alignment with the organisation’s mission and income targets.
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Set and manage income and expenditure budgets for all individual giving fundraising streams, ensuring healthy ROI and sustainability.
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Set clear targets and KPIs, with robust financial planning, forecasting, and monitoring.
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Foster innovation across public fundraising, developing and testing new products and propositions.
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Promote a culture of data and insight-driven decision-making, continuous improvement, and connecting our supporters to the impact they enable.
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Adhere to the Fundraising Regulator Code of Practise and Data Protection legislation and ensure the SOS Donor Promise and Fundraising Values are alive and visible in all fundraising activity.
Individual Giving & Donor Development
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Oversee acquisition, retention, and uplift strategies for individual donors, ensuring a seamless and inspiring supporter journey.
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Design and manage a calendar of appeals and campaigns, including the Big Give Christmas Challenge.
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Work closely with Communications & Marketing colleagues to deliver compelling creative content and integrated fundraising campaigns across digital channels.
Digital Fundraising
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Lead on digital acquisition strategy and performance, testing and optimising paid and organic campaigns to grow SOS’s online giving and supporter base.
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Manage and optimise digital giving platforms, donor journeys, and analytics to improve conversion, retention, and lifetime value.
Legacies & Events
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Develop and implement SOS’s legacy marketing strategy, raising awareness and nurturing pledgers and enquirers with care and authenticity.
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Manage fundraising events (such as our Buffoonery comedy night) and oversee community fundraising initiatives, optimising engagement and lifetime value.
Collaboration & Management
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Line manage the Development Assistant, ensuring that our supporters receive outstanding stewardship.
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Work closely with colleagues across Development, Communications, and Programmes to ensure a joined-up approach to engagement, conversion, and storytelling.
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Keep up to date with sector trends, digital innovations, and regulatory requirements, ensuring compliance and best practice in all fundraising activity.
About You
You’re a strategic and practical fundraiser who knows how to inspire public giving. You combine creativity with an analytical approach, and you’re motivated by purpose and impact. You’ll flourish in a small, committed team where innovation and collaboration are key.
Essential:
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Significant experience in individual giving and/or digital fundraising, including both strategy development and delivery.
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Proven track record of meeting or exceeding income targets across multiple channels.
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Familiarity with CRM systems and digital fundraising platforms.
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Strong understanding of digital acquisition and retention techniques, data-driven fundraising, and supporter journeys.
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Experience managing appeals and campaigns, ideally including match-funded initiatives (e.g. the Big Give).
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Excellent copywriting, creative and analytical skills, with an eye for compelling storytelling.
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Experience in budget management and performance reporting.
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Collaborative and adaptable, with excellent project management and communication skills.
Desirable:
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Experience in product development or innovation in the charity sector.
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Knowledge of legacy fundraising.
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Interest in environmental, conservation, or international development causes.
We work to protect orangutans, their forests and their future.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support Mentor
Location: Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £27,000 (Full Time equivalent)
Shift Pattern: Part Time 15 hours per week Monday to Friday on a rota between 09:00 - 17:00 and 13:00 - 21:00. You may be required to work bank holidays and evenings as required.
About the Role
We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:
- Supporting residents with daily tasks
- Holding a caseload, conducting key work sessions which are personable to their needs
- Carry out regular welfare checks, safeguarding checks, and general living checks
- Encourage residents to take part in activities and events
- Keep support plans up to date on a regular basis
- Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
- Carry out general housing management support
About You
We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. Further we look for:
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Content & Copywriting Officer will involve developing engaging content for our social media channels, website blogs, and news section, as well as collaborating with the Search Engine Optimisation Officer to optimise copy for improved visibility and reach. You will play an important part in telling Muslim Aid’s story, inspiring our supporters, and helping to drive donations through impactful and well-crafted messaging.
About the Role:
- Develop compelling, engaging, and audience-focused content for social media platforms, blogs, news updates, and campaigns.
- Collaborate with the SEO Officer on the production of keyword-optimised copy for landing pages, appeals and campaign content.
- Develop storytelling pieces that highlight Muslim Aid’s projects, beneficiaries, and impact.
- Review written content for accuracy, consistency and alignment with Muslim Aid’s tone of voice and brand guidelines.
- Collaborate with the programmes, fundraising and communications teams to deliver content that supports appeals and organisational goals.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role
To be successful in this role, you will need:
- Proven experience in content writing, copywriting, or digital communications.
- Excellent writing, editing, and proofreading skills with attention to detail.
- Experience writing for social media, websites, and blogs.
- Excellent communication and interpersonal skills with the ability to liaise with a variety of stakeholders and employees at all levels.
- Strong research skills and ability to generate creative, compelling content ideas.
Why you should apply:
Join Muslim Aid as a Content & Copywriting Officer and use your creativity to tell stories that inspire change. You’ll craft impactful, optimised content that connects supporters to our mission and drives donations. If you’re passionate about storytelling and making a difference, apply now to help shape Muslim Aid’s voice and impact.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV and a portfolio of your work.
Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.
Befriending Coordinator x1
Fixed Term until March 2027 / 21 hrs per week / Salary £29,571 FTE (£17,742.60 pro rata)
Do you want a job that makes a positive difference in people’s lives?
Age UK Croydon have an established befriending service providing one-to-one befriending for older people in their home. We are now launching a new and exciting Gift of Friendship (GoF) Programme to run alongside this existing face to face and telephone befriending service
The GoF programme will offer a new additional person-centred companionship service where volunteers and older people are matched to reduce loneliness and isolation together. The service is person centred and dependent on the goals of the individual which could include, going for a walk, going shopping, attending activities or helping an older person to build or regain confidence in going out and about and developing more social connections.
We are looking for excellent people skills, a strong initiative, and effective communications, including an ability to build relationships with clients and volunteers, and undertake matching in an astute and sensitive manner. You will also need excellent administration skills with high levels of accuracy and attention to detail.
If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.
The role will demand a division of time between the office, and out in the community completing home assessments and matching visits. The position will be subject to a satisfactory Enhanced DBS check and references.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.
Closing date for applications: 5pm Thursday 20th November
Interview Dates: Wednesday 26th November
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At Rights & Security International, we are seeking a part-time Racial Justice Officer to support the growth of our racial justice work in the UK. We are a London-based international human rights organisation that works to end racism, Islamophobia and other abuses when governments act in the name of ‘security’ or ‘counter-terrorism’.
For the past decade, we have been investigating the UK’s ‘Prevent’ counter-extremism programme, including how it impacts minoritised children in schools, British Muslims and neurodivergent people.
We are looking for someone with a broad skill set ranging from research and analysis to outreach and networking. You will help us build or join advocacy networks among national and local UK groups, support our litigation and freedom-of-information requests on Prevent, and investigate possible harms.
You may also contribute to our other projects, such as our work on migrants’ rights.
The initial contract will be for 12 months, with the possibility of renewal.
This is an exciting opportunity to be part of a welcoming team of highly dedicated staff who embrace human rights for all people.
This position reports to the Freedom of Expression and Belief Team Leader.
Person specification:
RSI is looking for a passionate and detail-oriented candidate who has:
· An undergraduate degree or equivalent experience in a relevant field – one that involves research and analysis.
· Experience in building networks to promote racial justice. Those networks could be at the community level or the national level.
· A solid understanding of concepts related to equality, particularly racial and gender justice.
· Demonstrated experience in using a variety of research methodologies.
· Strong written and oral communication skills, including the ability to communicate complex ideas to a variety of audiences.
· A strong sense of motivation and an ability to work independently (with supervision).
· Effective time management skills.
· A strong commitment to diversity, equity and inclusion in the workplace.
Responsibilities:
· Support RSI’s research, advocacy and litigation on Prevent, particularly the programme’s equality impacts.
· Build and strengthen RSI’s relationships with other groups in the UK that address Prevent or racial justice issues. Support RSI in building similar relationships in Ireland.
· Review draft UK legislation to find any potential racial justice consequences, and develop ideas for better approaches.
· Any other tasks as designated by the supervisor or Executive Director.
RSI strives to be diverse, equitable and inclusive. We treat all staff and interns like team members and encourage everyone to bring their full selves to work. We welcome applications from candidates from groups that have historically been underrepresented in the human rights, legal or policy fields, and/or who are from communities that have been directly impacted by the issues we address in our work. We also welcome applications from people who are re-entering the workforce after time away. All applications are considered on an equal-opportunity basis. Should you require reasonable assistance for the completion of your application, please contact us via the email address listed on our website.
We offer flexible working hours.
Please note that we are only able to respond with feedback to shortlisted candidates.
By submitting your application, you consent to our processing and retention of your personal data to the extent, and for the time period, necessary to consider the application. We will keep your application on file for no more than six months.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
Join our dedicated Data & Technology department at Operation Smile UK and play a vital role in advancing our digital capabilities. Our website is central to reaching a broad audience with our vital work, and you'll be pivotal in ensuring our online presence is robust, accessible, and effective.
This full-stack role provides an excellent opportunity to lead and contribute across both front-end and back-end development activities. You'll collaborate closely with the Director of Data & Technology and Senior Database Manager to design and build systems that empower our Fundraising and Comms teams, delivering outstanding user experiences.
We aim to build greater in-house capacity for digital development, reducing reliance on external support for routine tasks and increasing automation on key platforms. If you are a hands-on technical lead with experience across various digital channels such as website CMS (e.g., WordPress), along with a solid understanding of front-end and back-end languages and technologies, you'll be a great fit. You will also play a leading role in ensuring the OSUK website user interface and user experience is fit for purpose.
As part of our small but ambitious team, you'll be an integral part of creating and implementing our Data and Digital strategy, directly helping us achieve our goal of supporting more children born with a cleft lip and cleft palate.
Key Responsibilities
- Lead in-house web development, initiating a cultural shift to minimise reliance on external agencies for website and platform creation.
- Play a pivotal role in shaping the organisation's data and digital strategy.
- Serve as the technical product owner for all of OSUK's websites, digital & email platforms.
- Take full ownership of the Gravity Forms to Donorfy Custom API integration.
- Flare for producing modern, stylish and accessible designs, to support campaigns, general website conversion performance and brand.
- Manage relationships with external website agencies and freelancers for key infrastructure and major projects.
- Possess a strong understanding of frontend and backend web technologies
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
CAAS is an amazing organisation, supporting ADHD and autistic individuals, their families, and the community around them. We are in a great position, with stable funding, an experienced team of around 40 staff, and a new strategy that is inspiring and impactful. We are looking for a kind and effective leader to join us as our next CEO, and keep CAAS thriving into the future.
As CEO, you will have the confidence and the expertise to deliver on our vision of changing perceptions to reduce stigma and break down barriers, bringing strategic leadership experience, a high level of organisational ability, self-motivation and self-discipline. You will have a passion for extending our reach and will demonstrate experience in delivering strategy, leading effective teams and building relationships within our community.
To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role. Deadline to apply is by 10am on Monday 17th November, but feel free to reach out to our current CEO, Kay D'Cruz, for an informal chat about the role if you'd like to find out more.
More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:
Strategic Leadership: Deliver CAAS’s strategy, fulfil our legal obligations, evaluate and improve performance, report on progress, ensure CAAS remains well positioned for the future
Operational Leadership: Ensure robust systems, processes and policies, assess and manage organisational risk, build sustainable delivery mechanisms, oversee effective digital, communications and fundraising activity, maintain our case for support and tender for and manage contracts
People & Culture: Foster positive working cultures, promote staff wellbeing, ensure staff are focussed on delivering CAAS mission, drive staff development
External Relationships: Influence and advocate for change, act as lead ambassador for CAAS with funders, professionals and other stakeholders
We are looking for candidates who:
- Have a passion for, and commitment to, our work
- Have a track record of effective working at a senior leadership level, building supportive external relationships and driving positive internal cultures, based on compassion and a drive for excellence
- Are action-orientated, adaptable and flexible in the pursuit of impact
- Can juggle multiple and competing demands, and thrive in a busy, varied environment
- Enjoy ensuring robust governance and compliance
- Have strong written and verbal communication skills; are a persuasive and passionate communicator with excellent interpersonal skills
- Are warm, inclusive and approachable, an actively listener and neuro-affirmative
Further information is available on our website.
Our mission is to support, educate and empower individuals diagnosed with ADHD or who are autistic, their families and the community around them.
The client requests no contact from agencies or media sales.