Programme manager jobs in cheam, greater london
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are seeking a highly organised administrator to support our Fundraising team.
In this role, you will play a key part in supporting the Harris Federation’s impactful fundraising efforts through vital administrative assistance. Working closely with the Head of Fundraising and Partnerships and other team members, you will help celebrate and acknowledge our donors by crafting thoughtful reports and heartfelt communications. Your contributions will ensure donors feel valued through timely updates, expressions of gratitude and meaningful engagement.
You will also establish and maintain an efficient system to manage our donation records, ensuring that every contribution is acknowledged and appreciated.
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MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
- Providing administrative support to the Fundraising, Partnerships and Alumni department of the Harris Federation
- Supporting the Head of Fundraising and Partnerships and colleagues with donor reporting, including managing invoices, preparing thank-you communications, providing timely updates and sending reports to funders
- Maintaining an accurate database and systems to manage donation records, ensuring data integrity and confidentiality
- Coordinating and tracking fundraising activities, deadlines and events to support the smooth operation of campaigns
- Assisting with scheduling meetings, managing calendars and organising internal and external communications
- Supporting the preparation of fundraising proposals, presentations and other documentation as required
- Handling incoming enquiries related to fundraising and partnership activity professionally and promptly
- Contributing to the evaluation and continuous improvement of fundraising administration processes
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- Qualifications to degree or equivalent
- Intermediate knowledge of MS Office (specifically Outlook, Excel and Word)
- Excellent written and verbal communication and interpersonal skills
- The ability to maintain accuracy to a high standard
- Excellent prioritisation skills and time management
For a full job description and person specification, please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Thank you!
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Hope Place Service in Slough. No personal care or experience is required, just the right values.
£6,552.00 per annum, working 10 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Hope Place is a mental health rehabilitation support living service with 24 hour support. Hope Place currently has 10 residents, ranging from 18-65 years old.
Current Vacancy:
Waking Night Support Worker role. 10 hours
This role will suit a support worker to working throughout the night. You will report to the team leader and engage/support customers during anti-social hours needing support.
This is a great opportunity for a Waking Night Support Worker, wanting to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Develop and maintain links with all key agencies and service providers in the local community.
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
- Adhere to Look Ahead's Policies and Procedures.
- Engage in learning and development activity to increase knowledge and skills.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Approachable and open behaviour.
- Prefers working as part of a group or team.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
What the job involves
We’re looking for an exceptional nurse to join the Specialist Nurses team at Prostate Cancer UK, part of our wider Support Services team that helps men and their loved ones to navigate the challenges of prostate cancer.
First and foremost, you’ll be providing invaluable information and support directly to men and their families via a range of channels, including telephone, email, webchat, and WhatsApp.
You’ll also work with other teams across the charity, ensuring that Prostate Cancer UK maintains a strong, credible clinical voice in all its activity. This will range from supporting men through webinars and classes, to delivering education sessions to health professionals, to reviewing health information resources, to supporting communications campaigns.
Please note that there is no face-to-face patient contact as part of this role, and the team’s remit is contained to information and support – not clinical advice.
You’ll be working Monday – Friday, with a hybrid working model. The service runs predominantly remotely, but periodical office attendance for collaborative work is expected.
Current daily shift patterns are 8.45am – 4.45pm or 9.15am – 5.15pm. The appointee will need to be available 8.45am – 5.15pm daily, as shift patterns are allocated based on service requirements.
What we want from you
You’ll be a registered nurse with solid experience at NHS Band 6, including recent work in either urology, oncology or palliative care looking after men with prostate cancer. You’ll bring excellent communication and interpersonal skills, with the ability to organise and prioritise your work effectively and flexibly. You’ll also be flexible and adaptable to meet the complex demands of this role. You’ll show willingness and proactivity to step away from frontline service delivery to support a range of wider charity activity. You’ll also be comfortable with remote working, both in terms of delivering information and support over the phone and working in a remote team.
As a Specialist Nurse, you’ll be committed, enthusiastic and compassionate – keen to apply your existing clinical experience and knowledge to provide information and support to those affected by prostate cancer and have the desire to develop new skills.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 10th August 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 18th August 2025.
Thank you!
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
You’ll lead an established and growing team responsible for delivering exceptional supporter care, accurate income processing and the high-quality fundraising compliance. This is a hands-on leadership role where strategic thinking meets operational delivery. You’ll manage people, processes, platforms and performance.
You’ll have ownership of our supporter care operations, from frontline response-handling to behind-the-scenes processes such as income processing and fundraising team fulfilment. To ensure responses are accurate and on brand, donations are handled securely and in line with fundraising regulations and our supporters get the best experience from all these areas, thanking and fulfilment. You’ll also leads on supporting the wider engagement team with fundraising compliance, ensuring organisational processes and policies are fit for purpose and that all our fundraising marketing and gift aid audit trail is compliant long with organisational wide adherence to PCI DSS.
About you
In this role, you’ll need:
· A strong experience in a customer service leadership role, ideally within a fundraising or supporter care environment
· An excellent knowledge in fundraising compliance and assurance as well as adhering to regulatory compliance for gift aid and income processing including PCI DISS compliance
· Excellent communication skills, and you’re known for your empathy, ability to stay calm under pressure, and ability to build strong relationships across teams
· To be a strategic thinker who can balance operational detail with long-term supporter experience opportunities and manging risks. You’ll have a hands-on approach to problem-solving and a passion for continuous improvement
· To thrive on leading the team to achieve results through leading by example, mentorship and advocating for their needs
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date
Monday 11th August 2025 at 9:00am
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Interview date
1st Interview stage: 18th and 19th August 2025
2nd interview stage: Monday 1st September 2025
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: SCP-253
Closing date: Wednesday, 13th August 2025 at 12.00pm
Are you an influential, proactive and collaborative individual with a proven track record of working successfully with challenging people who have multiple and complex needs? Do you have a commitment to the concept and effectiveness of peer approaches?
If so, St Giles is looking for a Senior Caseworker to join us and provide support and activities for adults with complex needs and severe and multiple disadvantages in order to enable participants to develop improved employability skills and progress into sustainable employment.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As our Senior Caseworker, you will work with participants to agree and regularly review an action plan and help them to carry out actions on their plan via delivering one-to-one and group motivational advice and guidance. We will count on you to provide effective leadership, support and guidance to a team of Peer Advisors in the delivery of flexible services to individuals with complex needs to improve their employability skills and help them move into sustainable employment.
You will also be expected to organise the promotion of the project, coordinating the recruitment and engagement of participants and ensuring each participant has a comprehensive initial assessment of their employment and wider needs, plus develop excellent relationships with colleagues and local stakeholders and identify wider local services that can provide support to participants.
What we are looking for
• The ability to assess the needs of vulnerable clients and provide client-led support to address these needs in a variety of ways
• Thorough understanding of the principles of needs and risk assessment, and care co-ordination/planning, and the ability to coach others in these skills
• Proven record of supervising and supporting a team of volunteers to deliver positive outcomes for vulnerable people
• The ability to use monitoring systems to record all aspects of project activity
• Experience of maintaining accurate financial records and evidencing all spend
• Excellent communication skills, both written and verbal.
Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: Wednesday, 13th August 2025 at 12.00pm
Registered Charity
501 - 1000
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Thank you!
About the role
Here at Joseph Rowntree Foundation, we are on the lookout for a Learning and Impact Lead – someone to help the Movement Effectiveness team and our network of partners to better understand how change happens and to demonstrate the impact and effectiveness of our programmes. You will create and deliver learning frameworks, capture and promote insight from their experiences, and identify how our resources; time, money, knowledge and being relational can make a difference in the world.
This is an exciting new role, and you will lead JRF’s strategy for learning and impact measurement across narrative change, movement building, and community organising initiatives and embed a culture of reflection, learning, and adaptive practice within JRF and among our partners.
Acting as a thought leader in the sector, sharing insights and innovations in impact measurement and evaluation with external stakeholders, you will work with colleagues to evaluate the effectiveness of storytelling and strategies in shifting public narratives about poverty and inequality.
About you
We are looking for someone who has proven expertise in designing and implementing learning and impact measurement frameworks, particularly in one or more areas of narrative change, movement building, or community organising. You will have experience working with marginalised communities and a commitment to centring their voices and lived experiences in evaluation processes. With strong leadership experience, with the ability to inspire and manage diverse teams and stakeholders, you will have an in-depth understanding of systems change approaches and the complexities of measuring long-term, non-linear outcomes.
You will be a strong communicator with excellent interpersonal and communication skills, with the ability to engage and influence diverse audiences and a passion for social justice and alignment with JRF’s mission and values. With excellent qualitative and quantitative research skills, including participatory evaluation methodologies, you will have a track record of producing high-quality reports, briefings, and presentations that drive learning and decision-making.
How to apply
If you share our passion and this role sounds like you, then we’re looking forward to hearing from you.
Please submit your CV and supporting information via our website.
The closing date for applications is 7th August 2025.
Interviews will take place week commencing 1st September 2025.
We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Additional Information
Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background.
We positively encourage applications from people from marginalised backgrounds, including but not limited to those with experience of living in poverty.
We are committed to being an anti-racist organisation and operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.
At JRF we’re at our best when we’re continually building on trust, showing we care and making a difference – and hope others will do the same. So, for those roles which allow it, we’re developing a more blended approach to how and where you work. This means you can expect to work flexibly between the office and home (with an expectation of two days a week in your home office).
We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
If you have any additional needs and need reasonable adjustments to be made to the interview process, please let us know.
The client requests no contact from agencies or media sales.
Thank you!
We are recruiting for a Senior Policy and Research Officer to join our team in London; the scope on this job involves….
Job Title: Senior Policy and Research Officer
Location: Homeworking with the requirement to occasionally attend our Head Office (Vauxhall)
Salary: £34,093.64 per annum (this is inclusive of a London Weighting allowance of £3,000 which may be applicable depending on your home location and any agreed permanent homeworking arrangement).
Contract type: Fixed term (12 months), Full-time
Hours: 37.5
Refuge is recruitment for a Senior Policy and Research Officer to join it's successful Policy and Public Affairs Team.
The Senior Policy and Research Officer will be responsible for conducting qualitative and quantitative research on issues affecting survivors of domestic abuse and propose robust, evidence-based policy recommendations as well as analysing policy developments and producing briefings, reports, and consultation responses to influence public policy. The successful candidate will bring excellent policy analysis, data analysis and research skills as well as strong communication and project management skills.
This is an exciting opportunity to work with survivors of domestic abuse to shape Refuge's policy programme to drive system change to end Violence Against Women and Girls.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 13 August 2025
Interview date: 27 & 29 August 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Thank you!
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park, and Bushy Park.
We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK, with tens of millions of visits every year.
We are currently looking for a Volunteer Officer to join us on 6-fixed term contract on a full-time basis.
This role does include working 2 weekends a month and evening work.
The Benefits
- Salary £33,666-£35,000 depending on experience
- 26 days’ annual leave, pro rata, plus public holidays
- Employer pension scheme
- Private healthcare cash plan and health insurance
- Cycle to work scheme
- Employee assistance programme - available to all staff and family members
This is a fantastic opportunity for an enthusiastic individual with experience of working with, and managing, volunteers and a love of the great outdoors to join our passionate organisation.
You will have the chance to work in some of the most beautiful and historic green spaces that London has to offer while playing a vital role in the delivery of our hugely successful Volunteer Ranger Service.
So, if you would like to showcase fascinating wildlife and heritage across London’s parkland while working with an inclusive and supportive team, apply today!
The Role
As a Volunteer Officer, you will be responsible for the delivery of the Volunteer Ranger Service in Richmond and Bushy Park. Supporting the current volunteer rangers and training and managing new volunteers, where appropriate. You’ll seek to develop training opportunities and resources.
This is an exciting opportunity for an experienced Volunteer Officer to join the Volunteering Team at The Royal Parks. This role will focus on delivering the Volunteer Ranger Service in both Richmond and Bushy the Richmond Park Volunteer Bus service. The service was started as a trial with a purpose to engage, inspire and inform members of the public about the history, heritage and wildlife of the parks, and is now seen as a growing success. This role is varied and will see the successful applicant working primarily Richmond and Bushy Park, but with regular travel to all of the parks. Your role will be to manage, the current volunteers, induct and train new volunteers where appropriate, and work to grow and develop different opportunities that the service presents. This role will also work with other volunteer groups across the parks helping to deliver conservation groups, corporates and develop new and existing initiatives. The volunteer officer will support the wider volunteer team and coordinators where needed.
This role involves a lot of in park time, working with and supporting volunteers on the ground, coupled with some office time. This role also requires a large amount of weekend and flexible working, with usually a minimum of two weekends a month in the Parks supporting the Rangers on the ground. The ideal applicant will be friendly, open, and enjoy spending time outdoors and have experience working with and managing volunteers, ideally in an engagement, visitor service or conservation setting.
Additionally, you will:
- Help to maintain all tools, equipment and PPE
- Support the promotion of the Volunteer Ranger Service and wider Volunteering activities
- Ensure all expenditure is approved in advance by the Volunteer Manager and budgets are updated accordingly
About You
To be considered as a Volunteer Officer, you will need:
- Proven experience of working with, managing, leading and training volunteers, especially relating to visitor engagement and conservation
- Experience of developing and delivering successful volunteer projects and programmes and working with partners
- Excellent people skills including team working, negotiating, problem solving and the ability to be calm and decisive in challenging situations
- To be highly organised with the ability to prioritise a heavy workload, manage tasks simultaneously and perform effectively under pressure
- Awareness and advocate of equality, inclusion and diversity, health and safety, safeguarding
- Excellent written and verbal communication skills
- Experience of managing budgets and of delivering, reporting and evaluating projects would be beneficial to your application, as would experience of competing demands and delivering a visitor service in a park setting. IT proficiency would also be advantageous, as would excellent presentation skills. Practical conservation, habitat or horticulture management skills, including tool use and management, are also desirable.
Other organisations may call this role Volunteer Services Co-ordinator, Volunteer Co-ordinator, or Volunteer Development Co-ordinator.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you’re interested in this unique opportunity as a Volunteer Officer, please apply via the button shown.
Registered Charity
101 - 500
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.
The client requests no contact from agencies or media sales.
Thank you!
We are looking to recruit a Learning and Engagement Officer (SEN) to join our team based in London. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary of £32,480.03 per annum.
This is a Hybrid role.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.
Purpose of the Learning and Engagement Officer role:
As our Learning and Engagement Officer,
Key responsibilities of our Learning and Engagement Officer include:
- Deliver daily programmed activities encompassing both formal and informal learning
- Develop Learning and Engagement (L&E) activities and resources for both formal and informal learners of all ages and abilities
- Ensure administration and organisation of all L&E activities is developed and delivered to a high standard, on time and within budget
- Lead on Museum-initiated or partner events as required
- Lead on term-time provision for the under-fives
- Support the development and delivery of a high standard of visitor experience
- Be fully active in the research, development and delivery of all elements of Learning and Engagement activities on site, offsite and online. This will include public demonstrations and presentations, class facilitation and tours
- Keep up to date with developments in the National Curriculum and with the Learning and Engagement provision in other museums
- In a manner consistent with the Museum’s shared values, work with L&E staff and volunteers and with staff and volunteers across departments to create or support innovative and engaging activities and resources which reduce barriers to learning
- Assist with the processing of L&E team bookings, producing accurate timetables for school activities and other events
- Collate data and report as required on areas including performance, targets and individual key tasks. Assist with research and evaluation projects
- Consult with schools and other partners to ensure the Museum is meeting their need.
Provide suitable feedback mechanisms, collate feedback, identify areas for improvement and
ensure ‘lessons learned’ are shared with colleagues - Provide effective, timely reporting both in writing and through presentations and discussion as required
- Maintain relevant pages of the Museum website, produce promotional materials as required and contribute to the Museum’s social media output
- Monitor the availability of consumable resources, ensuring supplies are ordered in good time
- Assume devolved responsibility for budget management when required
- Contribute actively to risk management for the department
- Contribute to staff and volunteer training and development programmes.
- Lead on Special Educational Needs (SEN) related activities whilst fully participating in all other areas of the teams’ work
What we are looking for in our Learning and Engagement Officer:
- Educated to first degree level or equivalent experience
- Demonstrable experience of developing and delivering formal or informal learning activities
- Experience of working with children
- Excellent verbal and written communication, and presentation skills
- Experience of developing accessible learning activities for SEN audiences
- Knowledge of current H&S regulation including Safeguarding
- Knowledge of / interest in the history and current role of the RAF
- Knowledge of the educational context in which museum learning takes place in the UK
- Knowledge of developments in and the potential of digital and online learning
- Excellent Microsoft Office software skills
Closing date for applications: 31 July 2025
Interviews will take place on: 12 August 2025
If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.
Thank you!
Role 1 - Researcher or Senior Researcher (Permanent)
The Fabian Society is hiring a Researcher or Senior Researcher to lead on important, high-impact research projects, engaging directly with the government and stakeholders. You will:
- Develop project ideas and help secure funding from trusts and foundations, unions, charities, businesses and other funders.
- Write research and policy papers.
- Meet with leading politicians, advisors, sector experts and campaigners to discuss your research and debate new policy ideas.
- Write articles for leading media outlets and seek coverage and broadcast opportunities for your work.
- Represent the society and present your research at events and conferences.
We will look favourably on certain policy specialisms but we also value candidates who can become experts quickly. We are particularly interested in people who have expertise in housing, employment rights, social security, energy and climate, tax, public spending and macroeconomic policy. We also welcome applications from candidates with advanced quantitative skills. But if your expertise lies elsewhere, we will be happy to hear your plans.
We pride ourselves on providing strong progression routes for research staff. You will be trusted to work independently and take a leadership role, while also being supported and encouraged to develop. We are looking for staff who want to progress quickly, whether from Researcher to Senior Researcher, or from Senior Researcher to ‘Head of’ role.
Role 2 - Research Assistant (Fixed Term 12 Month Contract)
The Fabian Society is also hiring a Research Assistant on a 12-month development contract to support the new Fabian Housing Centre, as well as wider projects across the research team.
You will undertake a wide range of activities, and contribute to the development of high-quality research reports, working closely with our Research Manager and Head of the Fabian Housing Centre.
We pride ourselves on providing opportunities for development and progression. This is a development role, which will involve both on- and off-the-job training opportunities. Following completion of the development role, we aim to offer a permanent role.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Slough
£26,208.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Healthcare Cashplan through our partner Healthshield
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care.
This role involves working on a rota pattern made by early, late, weekend and bank holidays.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see the full Job decription on our website
Thank you!
A fantastic opportunity has arisen for a Director of Finance and Services with a Christian membership charity, on a full-time, permanent basis. Due to the values of this organisation, this vacancy is open to practicing Christians only (exempt under the Equality Act 2010 Schedule 9, Part 1). As Director of Finance and Services, you will play a critical role in enabling the necessary resource and support to colleagues to deliver, and also provide advice and guidance as required to the volunteer leaders, including the Board of Trustees, and ensure that the charity operates within its means and in compliance with the laws of England and Wales.
Please note, there is hybrid working in place with this organisation with 2 days per week required in the office.
As Director of Finance and Services, you will:
- Have responsibility for all financial aspects of the charity
- Lead a Team of 5-6
- Lead on strategic and operational planning for the organisation, ensuring effective forecasting, budgeting, reporting and risk management
- Provide appropriate advice to the volunteer Boards of over 60 affiliated local charities in Britain and Ireland, and on an as-needs basis with Provinces worldwide, to ensure compliance with statutory requirements
- Have oversight of IT strategy and implementation
- Provide organisational leadership as part of the Senior Leadership Team
The successful applicant will:
- Have significant demonstrable experience in finance within the charity sector, in a similar role
- Be fully qualified (ACCA, CIMA, ACA etc)
- Have good working knowledge of the Charities Statement of Recommended Practice (SORP)
- Have experience of planning and implementation of process improvement or change programmes
- Have significant demonstrable experience of working at senior level (with Board contribution), contributing and leading on an organisation’s strategic plans
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
Global Internal Communications & Engagement Lead
Contract: 12 Months Fixed term – Maternity cover, Full time, 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel).
60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £57,415 - £60,436 with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
We are successful when WaterAiders feel informed, included, engaged and connected - to each other and to our mission. We provide strategic advice and guidance to leaders, subject matter experts and colleagues, while ensuring all have access to the right information, knowledge and tools to succeed.
About the role
As our Global Internal Communications & Engagement Lead you will play a pivotal role in shaping and executing a comprehensive global strategy for internal communications and employee engagement at WaterAid and work closely with senior leaders and key stakeholders to drive sustainable change.
In this role, you will:
- Set the strategic direction for WaterAid’s internal communications. Drive execution of this strategy to ensure staff are informed and inspired, engaged, empowered and connected to each other and the mission.
- Lead WaterAid’s federation-wide approach to employee engagement, ensuring the use of advanced technology and systems to drive, monitor and maintain WaterAid’s high levels of employee engagement.
- Oversee and lead WaterAid’s federation-wide approach to leadership communications, ensuring alignment with the Global Strategy and strategic priorities. Develop and define what leadership communication is required across the federation to foster an environment of transparency, collaboration and engagement.
- Trusted advisor and strategic internal communications business partner to key members of the Global Executive, specifically the WaterAid Chief Executives, Global Director of WaterAid international and the Executive Director, People (Global Lead for People).
- Serve as a strategic internal communications business partner on key global projects, collaborating closely with colleagues across the global federation.
- Lead on our federation-wide approach to deliver a seamless, integrated and highly positive digital employee experience.
- Ensure WaterAid leverages the most effective digital channels to create a positive employee experience, focusing on impactful communication and engagement across the global organisation.
- Act as a champion for WaterAid’s core values throughout the federation, promoting and embodying these principles to ensure that the global organisational culture authentically reflects them.
- Ensure diversity, equity and empowerment are seamlessly integrated into all internal communications and engagement activities. This includes actively promoting inclusive messaging that reflects the diverse voices and perspectives within the organisation.
- Responsible for the ongoing maintenance, development and articulation of WaterAid’s employee value proposition - the People Promise
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Strategic internal communications.
- Leadership communications and coaching.
- Team leadership and coaching.
- Employee engagement best practice.
- Values and culture.
- Global employer brand.
- Digital employee experience.
- Crisis communications.
- Project management.
- Knowledge of industry best practice and emerging trends in internal communications and employee engagement.
- Knowledge and understanding of diversity, equity and empowerment.
Although not essential, we’d prefer you to have:
- Ability to speak, facilitate and coach in languages used in countries where WaterAid works. Particularly French, Portuguese and Spanish.
- Experience of working in the international development sector and of living or working in one of the countries where WaterAid has programmes.
Closing date: Applications will close 12:00 PM UK time on 18th August 2025.
How to apply: Click Apply to complete the pre-screening questions and upload your CV.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Preemployment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Registered Charity
More than 1000
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for 2 organised and dedicated Project Workers who have a strong empathy with single homeless people, to coordinate our intensive housing management services across our South London boroughs.
You will be joining a small , friendly registered charity and registered provider with a supportive team.
Job purpose
The Project Worker will be responsible for the delivery of a responsive intensive housing management service to clients allocated by the Team Leader.
The central aim of the role is to support homeless clients temporarily living in CLHT placements to become as independent as possible and to facilitate timely move-on into independent living settings.
This will be achieved through regular client-led keywork sessions and in close collaboration with external partners.
The Project Worker will coordinate the day-to-day smooth running of each house they are responsible for.
Duties and responsibilities specific to the role
Intensive Housing Management
- Responsible for a broad range of housing management activities, including signing up new residents, issuing licensing agreements, delivering new client inductions, occupancy management and eviction / abandonment.
- Evictions are a last resort and CLHT works within the Homeless Link guidance on preventing evictions and abandonment.
- Work collaboratively with the Finance team to coordinate rent/ service charge collections
- Carry out regular occupancy checks.
- Maintain accurate and timely records related to housing management activities, within the requirements of GDPR.
- Maintain a healthy and safe environment and encourage clients to take individual responsibility for their living environment and for positive relationships with fellow residents.
- Ensure the accommodation where clients live is clean and maintained to a high standard, in line with CLHT property standards.
- Ensure the accommodation meets all legal and statutory health and fire safety requirements
- Work in close collaboration with the Maintenance team to ensure all repairs and maintenance issues are correctly reported and resolved.
- To promote and encourage client participation in the Intensive Housing Management process and to act as advocate for clients when necessary.
- This includes leading regular house meetings and encouraging clients to become ‘resident representatives’.
- To document each visit to projects, detailing tasks undertaken, any changes that have occurred and other relevant information.
- Manage antisocial behaviour and clients complaints in line with our Anti-Social Behaviour and Complaints procedures.
- Liaise with senior managers to ensure complaints are addressed in a timely manner.
Health and Safety
- Adhere to best practice in meeting the requirements of health and safety legislation in all aspects of the organisation’s work.
- Ensure you undertake required health and safety training.
- Comply with Health and Safety requirements and conduct all activities in a manner which is safe for yourself and others.
- Ensure you follow the Lone Working Policies and Procedures - making full use of the IT Lone Working tools made available by CLHT
- To report and record any accident or incident which may occur- no matter how minor - whether to clients or staff, follow RIDDOR reporting procedures, report to the police where applicable in line with policies at all times.
- To report immediately to management on any aspect of a service user’s placement that may warrant an investigation or urgent action.
Keyworking, Support planning, risk assessment
- Ensure all clients have a robust risk assessment, needs assessment and support plan which identifies and meets their needs as far as possible within the remit of the service.
- Use the SMART process to ensure all actions from keyworking are followed up.
- Develop client engagement techniques, being creative in your approach to encourage client participation in the keyworking, support planning and risk assessment process.
- Always ensure that clients are provided with the full range of information required to make informed decisions which encourages freedom and empowerment.
- Signpost and refer to external statutory and voluntary sector partners where necessary
- Develop and maintain positive working relationships with all key partners, escalating any concerns about partner agency engagement to your line manager.
- Maintain up-to-date, GDPR-compliant records on CLHT IT systems, including clients signed copies of all keyworking, support planning and risk assessment documents.
- Develop and maintain a thorough working knowledge of Adult Safeguarding
Team Working
- Foster a positive team culture, being supportive of colleagues
- Participate in minimum monthly one-to-one supervision and team meetings to assist you in carrying out your duties.
- Perform in line with policies and procedures, including drawing to the attention of senior manager’s matters concerning capability.
- Support apprentices and volunteers, ensuring that their skills are utilised to support quality service delivery.
- Work to meet team targets.
- Support new team members in progressing through an induction programme
- To advise of any ideas which may enhance or improve the level of service delivered
Other
- No job description can be entirely comprehensive. The post holder will be expected to carry out such other duties as may be required from time to time in accordance with the job description.
- Willingness to work flexibly in response to changing organisational requirements.
- Keep managers informed of all significant issues relating to and affecting service delivery.
- Ensure compliance with CLHT Equality and Diversity policy & procedure
- Ensure Client Information is stored in line with Data Protection and Confidentiality guidelines.
- Attend regular meetings as directed by management.
- Adhere to the Company's medication policy at all times, and ensure that medical emergencies are dealt with appropriately.
Person specification
Knowledge
- Working knowledge of the welfare benefits system, particularly in relation to clients accommodated in intensive housing management settings
- An understanding of the common reasons for homelessness amongst single homeless people with support needs
- Knowledge of other key partner agencies, such as Probation, Community Mental Health Teams , Local Authority homelessness services , the Refugee Council
- Knowledge of the principles of Adult Safeguarding in a housing setting
- Knowledge of and commitment to the principles of the Equalities Act
Skills
- Able to develop a quick rapport with clients, particularly those who may be mistrustful of services and reluctant to engage
- Ability to work under own initiative & maintain enthusiasm for a high level of contact with clients on a day-to-day basis.
- Assertiveness and de-escalation skills
- Able to proactively participate in a comprehensive induction to the organisation and the services provided
- Coaching skills
- Able to cope under pressure, using initiative to manage time and to meet deadlines
- Ability to work within a team, promoting open communication skills and creative thinking
- Proficient IT skills, including Excel and Word and basic keyboard skills.
- Confident dealing with people at all levels; displays appropriate verbal and non-verbal behaviour
- Excellent numeracy & literacy - able to produce clear written records
- Integrity, sensitivity and understanding.
- Approachable, adaptable and assertive.
- Able to recognise learning needs and seek out learning and development opportunities with your line manager
- Is open and honest about mistakes and willing to use mistakes as tools for development
.
Experience
- Experience of working with single homeless clients with support needs , or demonstrable equivalent experience
- Experience of working in partnership with other agencies to achieve effective outcomes.
- Experience of effectively prioritising your workload in a fast-paced environment
- Experience of de-escalating situations where clients have exhibited challenging behaviour
Other
- DBS Check.
- Strong empathy with homeless people, demonstrating a non-judgmental approach
- Commitment to the aims & objectives of the organisation.
Education and Qualifications
- Minimum 5 GCSE’S (A*-C) or equivalent – Including Maths and English.
- Evidence of a commitment to ongoing professional development
- It is desirable for the postholder to have a valid driving licence
The client requests no contact from agencies or media sales.
Thank you!
Part of a hard working, fantastic team, this role will see you delivering, supporting and coordinating RBL Membership Directorates busy catalogues of events. This includes Annual Conference, County Chair Seminars, Awaydays, Meet-ups and meetings.
As the nations largest Armed Forces charity, RBL has over 200,000 members. Our Membership exists so our Armed Forces family has friends and allies standing by them in every community. This role will see you working within our Membership Policy and Compliance team supporting on a range of high profile events across the year.
Reporting to the Membership Events Manager, key responsibilities will include:
- Lead and manage workstreams for organisation of Annual Conference, including chairing Working Group meetings, coordinating exhibitions, managing registration, accommodation and catering bookings, venue sourcing, IT and AV requirements and more
- Work alongside Membership Services, Communications and Compliance teams, as well as Brand, to collaborate cohesively on events
- Create and distribute registration forms for all events and manage responses and attendee requirements
- Liaise with venue staff, raise relevant payments, negotiate prices and conditions, and finalise event agreements according to changing requirements
- Use appropriate and effective event planning tools to manage workload, deadlines and reporting
You will bring with you experience in events planning and management and strong administrative and minute taking experience. You will be confident using various systems including Microsoft Office and databases and will be an exceptional communicator with groups and stakeholders at all levels.
You will be contracted to our London, Haig House, Hub with a minimum expectation of two days per week working in person at the Hub (one of which must be a Wednesday) and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.