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Action For Children, Remote
£26,000 per year
Posted today
Closing in 6 days
Citizens Advice Southwark, Southwark (On-site)
NJC Scale 2 - £28,050 to £28,427 per annum
The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment
Posted 2 days ago
Closing in 6 days
MS Society UK, N4, London (Hybrid)
£73,653 per annum, plus excellent benefits
Posted 1 week ago
British Heart Foundation, London (Hybrid)
£26,000 - £30,000 per year + benefits
Posted today
Closing in 5 days
South East Rivers Trust, Leatherhead, Surrey (Hybrid)
£14.09 - £15.57 per hour
Posted 1 week ago
Closing tomorrow
The King's Trust, London (Hybrid)
£38,000.00 to £48,000.00 (National) £44,000.00 to £55,000.00 (London), dependent on your location, skills, knowledge and experience
Join The King's Trust to lead our Women Supporting Women movement - empowering young women & driving bold, purpose-led philanthropy.
Posted 6 days ago
Harris Federation, London (Hybrid)
£38,000-£43,000 + Benefits including LGPS
Posted 1 week ago
Battersea Dogs & Cats Home, Battersea (Hybrid)
£28,041 per year
Posted 1 week ago
Closing in 5 days
MSI Reproductive Choices UK, Remote
£46,434.5 - £56,185.8 per year depending on location and experience
Posted 3 weeks ago Apply Now
IntoUniversity, London (On-site)
£30,000 per year (inclusive of London contribution of £2,600)
Posted 1 week ago
Page 22 of 36
Temple, Greater London (On-site) 11.14 miles
£36,000 per year
Full-time
Permanent
Job description

About Lumos

Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world.  Our vision is for all children to grow up in safe and loving families. 

Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care.  Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children.  We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.

JOB PURPOSE

This is an exciting opportunity for a proactive and organised operations professional to play a key role in strengthening the systems, processes and projects that will underpin our 10-year ambition. The Fundraising Operations Officer will help drive improvements in how the Fundraising team manages data, reporting and income tracking. The role supports the smooth running of Fundraising operations by improving and maintaining systems, processes and administrative functions, ensuring the global team runs smoothly and efficiently.

This is a newly established role that will offer hands-on experience in project coordination, risk escalation and CRM management, and will support you to develop technical and strategic skills in an international fundraising environment. Working closely with teams across Lumos, you’ll be part of an ambitious, values-led organisation where collaboration and continuous improvement are at the heart of what we do.

KEY OBJECTIVES

Operational Oversight

  • Oversee day-to-day Fundraising operations, ensuring compliance with regulatory requirements, e.g. GDPR and IATI, across all relevant jurisdictions
  • When needed, coordinate process improvement initiatives that support Fundraising delivery and create efficiencies, ensuring they work alongside those already used within Lumos
  • Manage back-office functions for recruitment, inductions of new starters in the Fundraising team, and management of contractors and other suppliers as appropriate
  • Provide operational support for events, including managing guest lists, monitoring expenditure, helping with venue logistics and on-the-day activities
  • Help maintain and improve internal systems and team documentation (e.g., on SharePoint)
  • Support the drafting of Fundraising policies, procedures and systems used by the organisation
  • Maintain records of Gift Aid declarations and support the quarterly claims process

Salesforce Administration

  • Act as our day-to-day administrator for our Salesforce database
  • Manage the process of recording and reporting on information from Salesforce, maintaining accurate donor and income data, and ensuring up-to-date and consistent record keeping
  • Take the lead on running selections and reports to support fundraising activity
  • As needed, provide basic training and guidance about Salesforce for the team
  • Work with the Finance team to reconcile donations recorded on Salesforce with their records

Information Management

  • Support the Director of Fundraising with financial planning, forecasting, and scenario analysis to inform key strategic decisions.
  • Deliver accurate and timely income and activity reporting to key stakeholders, including the Chief Executive, Trustees and the Fundraising Committee and to share with external agencies such as the Fundraising Regulator.
  • Maintain the risk register, ensuring it reflects activity and can be used as a tool by the Director of Fundraising and Chief Executive

Fundraising Support

  • Provide administrative and coordination support for fundraising campaigns, appeals and events
  • Assist with donor stewardship, including thank-you letters and donor communications
  • Respond to enquiries via the Fundraising inbox, social media or post
  • Support scheduling and coordination of Fundraising meetings and cross-team projects
  • Collaborate across the organisation to ensure fundraising needs are integrated and aligned

Safeguarding

Lumos is committed to ensuring the safety and protection of children, adults at risk and the wider communities in which we work. All staff and associates must:

  • Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
  • Ensure work complies with all safeguarding policies and procedures
  • Ensure the that their behaviours and actions support the safeguarding of children, adults at risk and others and are in line with Lumos policies relating to conduct.
Application resources
Application Instructions

To apply please attach a copy of your CV and cover letter to your application.


All applications need to be submitted before the closing date, Friday 30th May 2025.

Posted by
Lumos View profile Organisation type Registered Charity Company size 51 - 100

To realise every child’s right to a family by transforming care systems around the world.

Posted on: Tuesday, 6 May 2025
Closing date: 30 May 2025 at 17:00
Job ref: FUN 20210
Tags: Fundraising, Advocacy

The client requests no contact from agencies or media sales.