Programme manager jobs in hayes, greater london

Recruitment Officer Maternity Cover

 Hybrid – Teddington Office / FARA Shops/ Home-Based(2 days) | 12-Month FTC |

Are you an experienced Recruitment Administrator, Coordinator or Officer looking to take the next step in your career? Do you want to make a real impact in a purpose-led organisation? Join FARA Charity Shops as our Recruitment Officer and help us build inclusive, passionate, and diverse teams for our 40 FARA Charity Shops in London.

Why Join Us?

For over 30 years FARA has been transforming lives through our London charity shops and our work with vulnerable children and young people in Romania. As our Recruitment Officer, you’ll play a vital role in ensuring we attract, hire, and retain the very best people — both paid staff and volunteers — for our London retail operations. Through this role you will help support our joint efforts to fund the highly impactful projects in Romania.

What You’ll Be Doing

• Lead end-to-end recruitment for our charity shops and support functions across London
• Post job adverts and screen CVs via platforms like Indeed and social media whilst budgeting and managing costs associated with recruitment
• Arrange and at times attend interviews with hiring managers
• Build strong partnerships with hiring managers and support them throughout the hiring process
• Support with the development of recruitment and volunteering policies
• Develop and maintain recruitment processes to help ensure compliance and observe best practice at all times
• Develop, organise and deliver recruitment training for hiring managers
• Contribute to targeted recruitment campaigns in collaboration with our marketing team
• Manage the applicant tracking system (ATS) and recruitment metrics
• Help grow our volunteer programme and develop pathways for volunteer engagement
• Produce insightful recruitment reports for the Senior Leadership Team
• Champion equality, diversity and inclusion in all aspects of hiring

What We’re Looking For

Essential:

• Proven experience as a recruitment professional  (3+ years) and qualifications in the subject matter, preferably CIPD certified
• Experience working in charity retail, non-profit organisations and recruiting volunteers
• Strong knowledge of recruitment platforms and applicant tracking systems
• Experience producing reports for senior leadership
• Excellent interpersonal, written and verbal communication skills
• A proactive, solutions-focused mindset with great time management
• Passion for diversity, inclusion and collaborative working
• Comfortable working in a hybrid setup and travelling to shop locations

 What We Offer

• Salary: £32 – 34k
• 12-month fixed-term contract
• Hybrid working model (Teddington office, shop visits + remote working)
• 28 days holiday (inclusive of bank holidays)
• Full access to Employee Assistance Programme
• Team social events

Ready to make a difference?
Click Apply Now and submit your CV and a cover letter telling us why you’re a great fit for FARA

Since becoming a charity focused solely on campaigning in 2019, Age UK London has adopted and implemented a new strategy. We have agreed campaign priorities; successfully changed policy at a London-wide and borough level; and adapted our finance, HR and IT systems to better support a campaigning charity.

The Board is looking for a new CEO to lead the charity through the next phase of its development, creating a new strategy to guide its campaigning work making London a better city for older people and to develop a sustainable income stream.

Reports to: the Board

Key duties and responsibilities

· In conjunction with the board, lead the creation of a new strategy for the charity and develop and implement appropriate business and financial plans, with clear objectives and outcomes and to operationalise the strategy, ensuring all activities are aligned to achieve the strategy. 

· Develop and implement a new income generation strategy, including building relationships with funders, and strengthening and growing our individual giving programme to put the charity on the path to becoming financially self-sustaining.

· Work with the Campaigns Manager to continue the delivery of high quality campaigns to make London a better city for older people and position Age UK London; and ensure campaigns are grounded in evidence and the views and experiences of older Londoners.  

• Ensure that the Charity maintains relationships with all appropriate external stakeholders so that our campaigns are successful and the voices of older Londoners are heard in decision making, and to oversee the delivery of our external communications plan.
• Have overall responsibility for the lawful and efficient operation of the Charity including overseeing our outsourced finance function, governance; regulatory reporting; legal and regulatory compliance; HR, premises, insurances, IT and all other operational matters. 
• Maintain our relationships with local London Age UKs via our existing networks and regional structures.
• Ensure appropriate reporting to the board with necessary analysis, (risk/benefits/resources) clearly presented to allow the board to discharge its governance function.
• Line management of the Campaigns Manager and Marketing & Communications Officer.

Person specification

Experience

Essential 

• Experience managing the operational  and financial aspects of a small charity.
• Proven ability to build relationships with funders and secure grant income linked to campaigning activity.
• Practical senior level experience in campaigning to make sustainable change.
• Some experience of working directly with trustees is needed but this does not have to be as a CEO.

Desirable

• Experience acting as the “public face” of a campaigning organisation interfacing with the media, politicians and other stakeholders.
• Experience in the age sector.

Personal Qualities

• Strong analytical skills and commitment to evidence-based activity.
• Ability to lead and motivate teams that work together to produce clearly identified outcomes.
• Collaborative and committed to co-production, working in partnership with other members of the Age UK network and other older peoples’ organisations;
• Focussed on clear reporting, transparency and open, effective communication with the Board and with other internal and external stakeholders

Our partner is seeking a consultant to conduct a review of its finance function, including structure, processes and systems with a view of improving effectiveness and efficiency. This exercise stems from the fact that the finance function of the organisation has developed organically over the course of the organisation’s life and growth, covering the expansion of programmes and the opening of new administrative offices.

Scope of the Review

• Review of the current structure - assess what functions are best delivered in each location, the skillset of finance staff and what capacity is needed in each location to deliver these services.
• Review of the processes and systems; and make recommendations on how processes might be streamlined to address bottlenecks and streamline these.
• Advise on how the finance function might operate more effectively as a global function
• Advise on what IT/systems solutions might further improve efficiency

Requirements

• A qualified senior finance professional with experience of change management within an international not for profit, specifically reviewing the structure of the finance function, undertaking in-depth review and analysis of global processes and systems.
• Experience of working in a complex grant-funded environment with knowledge of full grants cycle management.
• Strong relationship building, communication and influencing skills.

They anticipate this project to start in October 2025, ending in December 2025. The postholder will be working closely with the COO who has a vision of what the change process will entail, alongside two other significant pieces of work the organisation is undertaking at the same time.

Day rate commensurate based on experience.

We are seeking a Clinical Administrator to join us at Respond. If you are an experienced administrator looking for a rewarding new role and you can be part of the exciting development of new clinical structures of a specialist psychotherapy service. Respond has an exciting opportunity for you.    

The Clinical Service Administrator is an integral part of the development of administrative and operational functions of the psychotherapy service alongside the Psychotherapy Services Manager. The role acts as the first point of contact for clients, families, external stakeholder and members of staff.  It may also involve some administrative support for the wider team. Excellent administration abilities, proactive and solution-focused approach to working, strong IT skills, discretion and a warm, professional manner are essential.   

Respond is entering its thirty first year as a charity and has grown from a small London based charity to a medium sized national charity in recent years.  Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.  

Further information about Respond   

 An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, campaigning, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover. 

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma. 

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.    

We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.   

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.  

Note all of the above days per annum stated are pro rata’d for part time employees.  

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement.   Your statement should be no more than 2 sides of A4.   

Deadline for applications – Rolling recruitment 

Interviews  - TBC 

Start date – TBC 

We're looking for 3 kind, compassionate and resilient Support workers to join our Learning Disabilities service in Langley.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift

About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
- Experience in working with people with Learning Disabilities and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see the full Job description on website

EarthPercent is growing and we're looking for a dynamic Head of Finance & Operations to join our small, passionate, and high-performing team. This is a rare opportunity to play a central role in an organisation that’s inspired hundreds of artists to take meaningful action on the climate crisis. As we enter an exciting new phase of growth, we need someone who can help us scale our impact by building smart systems, strengthening our internal operations, and driving financial and organisational efficiency.

This is a pivotal leadership role at a critical moment for EarthPercent. You’ll be responsible for rapidly developing our internal infrastructure, supporting a growing portfolio of revenue and fundraising streams, and ensuring we continue to operate with excellence, transparency, and care - for our mission and for our people.

Your role will also be responsible for ensuring that we operate within UK legal & regulatory frameworks and stay up to date with changes in relevant legislation. This will sometimes include an international scope as EarthPercent operates in other territories too. 

We are seeking an experienced, results-driven executive to join our organisation as Chief Executive Officer on a part-time basis (2 days per week. Pro-rata salary: £20,000-£24,000). This is a unique opportunity for a seasoned leader looking to make a significant impact whilst maintaining flexibility in their schedule.

Role Overview

As our part-time CEO, you will provide strategic vision and leadership to drive our organisation forward. You will work closely with our management team to develop and implement child-centred volunteering strategy, ensure operational excellence, and foster a culture of innovation, learning, and accountability.

About Us

TimeGivers is a fast-growing West London charity that is redefining how children engage with their communities. TimeGivers creates scalable, school-centred volunteering programmes that embed social action into the lives of children and the fabric of their communities. Every programme is community-led: we partner with local schools, councils, alliances and charities, co-designing volunteering programmes around specific, identified local need. Our events are also child led whereby young people choose the causes they want to support and help to come up with ideas for how they want to help them.

Core Responsibilities

With proven leadership experience in the charity sector, you must bring a passion for our work and an ability to translate strategy into action. You will be leading us from successful start-up to a more established and growing organisation. We therefore seek experience in driving organisational growth and aligning resources to support this, together with expertise in introducing effective monitoring, evaluation, and performance management to ensure we’re delivering against our strategic objectives and can demonstrate impact.

A key aspect of your role will be overseeing the financial health of the organisation ensuring effective budgeting, forecasting and resource management. You will work closely with the Fundraising Manager to develop and implement a sustainable fundraising strategy, identifying and securing diverse income streams (e.g. grants, donations corporate partnerships), as well as working with the Financial Director and the Board to prepare annual accounts and financial reports.

You will be responsible for ensuring the charity operates in accordance with its constitution, policies and legal requirements; maintaining high standards of accountability, safeguarding and risk management across all aspects of the organisation. You will support the Board of Trustees by providing timely and accurate information to ensure effective governance and decision making.

Alongside these skills we are looking for an inspirational and entrepreneurial leader who can galvanise and optimise the performance of our team and dedicated volunteers, ensuring the effective delivery of our programmes. You will be someone who can think strategically but is not afraid to roll their sleeves up and has an energetic, positive and can-do approach. To be successful you will also be adept at managing a range of stakeholders and be credible and inspiring as an ambassador, equipped with excellent communication and influencing skills to promote TimeGivers.

Desirable Experience

 · Proven executive leadership experience, preferably as CEO or in a similar senior role in the charity, public or voluntary sector

· Experience working with child-focused non-profit organisations

· Strong track record in income generation including fundraising, partnerships and securing grants.

· Robust experience in driving and delivering growth and meeting objectives

· Thorough working knowledge of governance and compliance requirements for charities

Personal Attributes and Skills

· Excellent strategic thinking and decision-making abilities

· Outstanding communication and relationship-building skills

· Good financial management skills including budgeting and resource allocation

· Flexible and creative thinker

· Ability to work effectively in a part-time capacity whilst delivering full impact

· Passionate about youth development and community service

This is a unique opportunity to build on our success and act as a catalyst to realise the next stage of our journey.

Support Worker at Plus Services

Are you a positive, engaging and caring person that wants to make a real difference to the world?

Do you think the greatest gift you can give is to make other people’s lives better?

Do you believe that people living with Learning Disabilities and Autism should have happy fulfilling lives, with access to the Community and enjoy the same things the rest of us take for granted?

If you answered “Yes” to these 3 Questions then Plus has an amazing role for you!!!!!
 
Who are Plus Services?

Plus is one of the most respected Learning Disability and Autism Charities in London with a proud history stretching back more than 30 years.  We have an amazing team that is dedicated to supporting people to live their best possible lives and we have literally changed people’s worlds with the support we have provided.

Our Client Group is quite varied and during the recruitment process you would be specifically recruited to work with those that your personality, skills and experience would fit best with.  Some have really challenging behaviour, but unless you had the capability to best serve those people you would be assigned to a different group.  So, there is no need to worry about being out of your depth.

We also provide industry leading training and on-going support, so rest assured you will be ready for anything the job throws at you.  I cannot promise you it will be easy, but I can promise you it will be worth it.  And when you go home you will know you have made a massive difference and the world is a slightly better place as a result of your efforts.

Who are you?

You are a caring, compassionate and capable individual?  You could be either already working within Social Care or are thinking about joining the sector.  We recognise everyone, regardless of their personal history, talents, abilities and unique personal qualities

What does matter is you must care and you must want to enhance the lives of the people who we support and rely on us.

You will need to be comfortable spending large amounts of your day one-to-one with the Service Users, there is no leaping from client to client here with 15 minute blocks.  You will need to be happy supporting people to learn new skills and become independent.  And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step.

To be considered for the role you will need to be able to:

•  Do your share of weekend shifts, sleep-ins, waking nights and bank holidays.
•  Be physically fit and able to move freely and physically and to support service users who may be physically dependent.
•  Have a supportive attitude and want to help individuals to maximise their lives.
•  You must be able to support people with Learning Disabilities who have different ways of expressing themselves
•  Understanding of supporting people with autism would be an advantage but not essential
•  Be eligible to work in the UK

In return we offer opportunities for professional development and real job satisfaction.  We can help you to develop your professional skills and knowledge and progress toward recognised qualifications such as Diploma in Adult & Social Care levels 3/4/5.

Available positions: 
Full time Support Worker (38 Hrs per week) 
Locations: Sydenham, Lewisham
Pay: £27,367
Holidays: 28 days per Annum  

Part time Support Worker  
Locations: Sydenham, Lewisham
Pay: £27,367 pro-rata 
Holidays: 28 days per Annum (Pro Rata)

Bank Support Worker (zero hours contact)
Location: Lewisham
Salary:  £13.85 per hour.
Holidays: Based on hours accrued 

Our benefits package includes: 
• Pension contribution scheme
• Fully funded Learning and Development
• Company employee assistance programme service
•  Sleep in allowance

Charity ref number: 1031595

The British Academy – the UK’s national body for the humanities and social sciences - is seeking an Events Assistant to join our Communications Department, providing key support in the planning and delivery of the year-round programme of public, academic and specialist audience events.

The role

The Events Assistant supports members of the Events Team to deliver a large and varied programme of events, including: public events (debates, discussions, festivals, performances, lates), academic events (lectures, conferences, prizes & medals ceremonies), and our annual Summer Showcase, our yearly free festival of ideas.

You will work directly with the Events Producers and Events Managers to support events delivered at our historic home in London, at partner venues across the UK, and online.

The Events Team ensures that all events are delivered to a high standard, reflecting the Academy in a positive light and ensuring that we are open and inclusive. This is a great opportunity to develop your skills in events delivery given the range of formats, topics and speakers the programme covers.

We are looking for someone who is excited to work on a dynamic range of events which share the latest research and bring in new audiences.

You will be joining the Academy at an exciting time in our history as we offer a new programme of activity to public, policy and academic audiences.

About the Academy

The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy.

The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.

Working at the Academy

Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow.

Terms and conditions

The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.

To apply and to see the full job description and our workplace values, please click the Apply button to access the Applied recruitment platform.

Closing date: Noon on Thursday, 18 September 2025.

We welcome applications from people of all backgrounds, in line with our commitment to creating a diverse and inclusive working environment, promoting equal opportunity, and addressing under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.

The Centre for Progressive Change is looking for a full-time Operations Director that will be part of the newly formed Executive Team. This role will be responsible for running the operations of the organisation with a focus on our people, systems and processes. They will work closely with the Executive Team, ensuring the organisation runs smoothly and efficiently so that we can have impact.

The Centre for Progressive Change (CPC) is an organisation that builds campaigns for national policy change in the UK. Our focus is on making progressive gains that improve the lives of low- and middle-income communities. We want the UK to be a place where everyone has the financial resources they need, where people are treated as equals and are free to be who they are without persecution, and where we look after our environment.

To achieve this vision, our mission is to build proactive campaigns for progressive legislative change, do research on what works when campaigning for national policy change and offer training and consultancy to support other organisations to build effective campaigns. Our campaigns use an inter-disciplinary approach including community organising, mobilising, advocacy, business engagement, campaign research and press work.

Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing. 

We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022 and has been developed and configured to meet our growing needs since then.

As the demand for our model increases around the world, we need a highly capable Salesforce Administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We’re looking for someone who can not only ensure that the existing system works well, is well managed and who can help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work.

The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it. 

Key Responsibilities 

Oversee Salesforce System: maintenance, administration, prioritisation and training  

Maintenance, user management, support and development 

• Administer and maintain the Salesforce platform, managing user access, profiles, roles, and security settings. 

• Monitor system performance, troubleshoot issues, and resolve any operational or functional problem.

• Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc).  

• Ensure automatic back-ups are working and up to date and an understanding of how to restore back-ups if needed, protecting our organisational data. 

• Maintain comprehensive documentation of Salesforce configurations and process. 

• Managing Data Import Templates to upload ad-hoc batch data into Opportunities, using Data Loader or any other data import and data quality tools.  

• Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to feed into prioritisation of new features and functionality, support the communication of any platform changes to end users 

• Manage onboarding and offboarding users both with Salesforce and Microsoft platforms.   

• Oversee smooth onboarding and training process for new members and refresher training where appropriate to ensure effective adoption and system use.  

• Respond to individual questions from users via tickets, on Slack and share tips and tricks regularly via Slack Channel updates to review any Salesforce learnings, any features from latest Salesforce release, any security updates, any best practices.  

• Work with our external Salesforce consultants on any requests of flow maintenance or improvements and monitoring effective use of credits and budgets.  

Form Assembly Management 

• Manage the integration of Form Assembly with Salesforce ensuring all connectors work well and troubleshoot and update connections where needed.  

• Support users with the building/maintenance of individual Grant Application forms, updating when needed (ad hoc) and embedding them in their websites. 

• Future scope any gaps in the Grant Application process, improve data management using validation, document and improve on existing processes.

Dashboard and Reporting Management  

• Support us to produce effective and easy to understand reports from the system:

• Opportunities - pipeline and income reports

• Grants - tracker and applications analysis,

• Impact – dashboards and project reports

• Best Practice Metrics – support and create best practice reports 

• Provide quarterly analysis of user activity in the system, identifying and addressing trends or issues that arise from this 

• Support the senior management team to prepare quarterly data and reports for trustee meeting and annual reports. 

Overseeing our IT systems with the support of outsourced consultants 

As well as the Salesforce administration, the candidate we’re looking for will also be able to: 

• Be a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers’ processes on the MS 365 environment 

• Support CC team to maintain and ensure Sharepoint intranet is working smoothly and is up to date, user management of licenses and active users, their security settings, distribution lists.

Support the Data Protection Officer in data protection matters. 

The successful candidate for this role will need to demonstrate: 

• Proven experience as a Salesforce Administrator, who holds Salesforce Administrator certification. 

• Proficiency in Salesforce Lightning Experience.  

• Solid understanding of Salesforce security models, including roles, profiles, and permission sets. 

• Clear communication skills, both verbal and written. This is vital in supporting colleagues with less technical experience. 

• Understanding of a Microsoft 365 environment 

• Excellent problem-solving skills with the ability to troubleshoot and resolve system issues 

• Self-motivation, detail-orientation and the ability to manage multiple priorities in a fast-paced environment and escalate where needed. 

• Ability to work independently/remotely.

• Experience in not-for-profit sector 

Ideally, they’ll also be: 

• Passionate about nature and the environment. 

• Comfortable with using Slack and Canva environments. 

• Being able to speak other languages, Spanish, Greek or Italian would be a bonus!  

• Hours: Full time (flexible hours negotiable). 

• Start date: As soon as possible 

• Location: Remote, will need to be able to travel to London for attend meetings (average 4 per year). 

• Line manager: Finance Director 

Working closely with: Executive Director, Network Director, Development Officer, Programme Manager, Development Officer, Network Coordinator 

Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as:

• Flexible working as standard (hours and location)

• Unlimited holiday allowance 

• Private medical insurance 

• Salary sacrifice pension scheme 

• CPD opportunities 

• Possible travel in the UK and internationally   

• Saving the world!   

• To apply send your CV and a short cover letter by September 11th 

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

Join our team: We are seeking a Service Delivery Lead to have operational oversight and responsibility for Brake’s National Road Victim Service (NRVS). Reporting to the Chief Operating Officer (COO) and working closely with the Senior Leadership Team (SLT), the role will focus on building strong foundations, fostering a positive team culture, and ensuring effective service delivery.

Not your average job: This role is an excellent opportunity to build on our current support offer as well as driving meaningful service improvement, and playing a key role in building a stronger, more effective team culture across the National Road Victim Service.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: An excellent communicator, with the ability to engage and inspire and a proven ability to get things done.  You will have strong, robust, and consistent leadership skills, and be capable of making sound judgments under pressure and ensuring timely resolutions.  Proven experience in managing or leading a team within a service delivery environment is a must as is experience in safeguarding, and managing risk, including clinical escalation and operational risk mitigation.

You will have a visible, approachable and supportive leadership style, combined with resilience and adaptability, a collaborative mindset and a commitment to Brake’s mission to support road victims and create safer roads for everyone.

Specifically seeking candidates with:

- Excellent communication skills

- Ability to delegate effectively

- Proven experience in managing or leading a team within a service delivery environment

- Competence in managing risk, including clinical escalation and operational risk mitigation

- Commitment to inclusivity, fairness, and promoting a culture of equality

- Competence in monitoring performance metrics and reporting outcomes to senior leadership

- A full, clean UK driving licence (if you are a driver)

- competent IT skills for remote work

Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply now: If you're up for a new challenge and have the skills, read our full job descriptions and apply now.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

LUX is seeking an exceptional Deputy Director to help lead its next chapter. This new senior role, created to strengthen internal capacity, operational resilience, and strategic delivery, will work closely with the recently appointed Director, Ali Roche, to shape and implement a vision for the organisation’s future. Overseeing operational and financial management, the Deputy Director will bring a broad skillset across finance, operations, HR, fundraising, legal, and governance to ensure LUX’s long-term success.

About Us

LUX is a publicly funded arts organisation and accredited museum that supports and promotes visual artists working with the moving image. Based in London and Glasgow, it delivers a range of activities including exhibitions, screenings, educational projects, commissioning and research.

It also manages Europe’s largest collection of films and videos made by artists and distributes them to museums, galleries and festivals around the world. We are a small organisation with offices in London and Glasgow. LUX’s collection is based at its London location in Waterlow Park, Highgate, North London, a beautiful location in a public park with its own gardens. LUX Scotland is based in Glasgow and delivers a public programme of activity in Scotland dedicated to supporting, developing and promoting artists’ moving image practices across the country. 

This is a rare opportunity to join LUX at a moment of renewal. Together with the Board and our dedicated team, you will help guide strategic growth, seize new opportunities, and uphold our artist-centred mission—building on LUXs rich history and commitment to championing artists’ moving image in the UK. The Deputy Director will lead on income generation, develop forward-thinking strategies, and help maintain and continue to build a vibrant, sustainable organisation for artists, collaborators and audiences.

Key Information:

Job Title: Deputy Director
Hours: 5 days a week (35 hours)
Salary: £45,000 pro-rata
Benefits Include: 25 days per year plus statutory holidays with an increase of 1 day per year worked up to a maximum of 30 days in total.
Location: This role is based at the LUX London office. This position will require at least 3 days per week working at the LUX office. Hybrid working options available.

The Deputy Director main responsibilities will include:

• Develop and maintain operational policies, procedures, and risk management aligned with organisational values and Arts Council Investment Principles.
• Co-lead the business plan and long-term strategy with the Director, translating goals into operational delivery.
• Oversee financial management, including budgeting, audits, payroll, procurement, cash flow, statutory reporting, and fundraising and income generation strategies, ensuring compliance and value for money.
• Prepare and submit quarterly and annual reports to public funders, ensuring data accuracy and compliance.
• Ensure legal and governance compliance across charity, company, employment, safeguarding, health & safety, and data protection; support the Board of Trustees with reports and governance documentation.
• Manage operations, including admin systems, IT, building maintenance, insurance, accessibility, sustainability, and lease compliance.
• Lead HR processes: recruitment, contracts, onboarding, appraisals, staff development, and fostering a positive, inclusive workplace with HR consultant support.
• Contribute to LUX’s success and culture, upholding our values and supporting an inclusive environment.

About the opportunity
Working closely with the Corporate Partnerships Manager and wider Philanthropy Department, the Corporate Partnerships Coordinator will identify and cultivate fruitful partnerships with a range of small, medium and large businesses.
They will help maximise the potential of corporate and other organisations for funding, volunteer recruitment, and other philanthropic opportunities, to enable growth and sustainability for Action Tutoring. This will be achieved by securing and nurturing small to medium sized organisations to provide financial support for programmes. Additionally, the Corporate Partnerships Coordinator will engage with business to generate volunteers from across the country to deliver both online and face to face tutoring.

Deadline: Sunday, 28th September 2025
Interviews: The first round of interviews will be held online on Wednesday, 15th October, and the second round will happen in person, with the location dependent on the applicant's address.
Start date: Ideally Monday 24th November 2025

Place of work: This is a flexible/hybrid role, and while you can be based anywhere in England, a willingness to travel to our London office is essential. The office address is 8-10 Fivefields, Grosvenor Gardens, London SW1W 0DH.
Contract and hours: Full-time fixed-term contract of 12 months. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.

Duties and responsibilities

• Identify and persuade small to medium sized businesses to fund specific schools in Action Tutoring regions as part of a pilot of a ‘local champions’ scheme.
• Drive new applications from potential corporate volunteer tutors, ensuring a strong supply of high quality applications to meet growth targets in each region, for both face to face and online delivery.
• Generate regular reports and communicate updates to volunteer partners to demonstrate the value and impact of their volunteers and financial support.
• Support programme staff to develop local partnerships, through businesses and public sector links.
• Maintain accurate records of recruitment channels and relationships; use data to analyse the effectiveness of different recruitment channels, using this information to inform future work.
• Any other ad hoc responsibilities as deemed relevant by the CEO.

Person specification 
Qualification criteria:
The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Excellent relationship building and networking skills with the ability to communicate with and manage a range of different stakeholders.
• Ability to manage a varied workload and work on your own initiative.
• Highly organised, able to multitask and prioritise, and complete activities to a high standard; excellent time management skills.
• Enjoy using data and creativity to suggest improvements and inform your approach to work and partnerships.
• Able to demonstrate resilience when challenges arise.
• Strong verbal and written communication skills and interpersonal skills, able to effectively adapt communication depending on the audience.
• Confident public speaker; able to present well, both in-person and online, to a range of audiences, able to be persistent and persuasive when required.
• Is able to collaborate effectively with team members and external stakeholders.
• Open to new ideas and learning. You will be willing to adapt and grow with the development of the organisation and the Philanthropy team.
• Have high computer literacy; familiar with Microsoft Word, Excel, and PowerPoint (desirable).
• Committed to equality, diversity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

You will likely be more successful in this role if you have: 

• Experience in managing or building partnerships/relationships with corporations (or other institutions/sectors e.g. Civil Service, universities or schools)
• Experience in corporate (or other) fundraising.
• Experience in a sales-based role.
• Experience in using databases.
• Evidence of an interest in education and/or the third sector.