Programme manager jobs in hemel hempstead, hertfordshire

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Service User Engagement Lead

Job Title: Service User Engagement Lead – Criminal Justice Services

Service/Division: Criminal Justice Services

Reports to: Senior Service Manager

Direct reports: A team of CJS Champions and Ambassadors

Location: Based in London (Finsbury Park, Stratford, Hammersmith). Primary office location is Hammersmith and please note that this role requires you to work in an office 5 days a week

Working Pattern: Full Time, office-based Monday – Friday, 9pm – 5pm

Reports to: London Senior Service Manager

Job Type: Fixed term contract until March 2027

Salary banding: £27,000- £32,000 per annum

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

Job Summary

Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.

Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.

An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.

You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.

Key responsibilities and duties

• Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
• To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
• Supporting the CJS champions and ambassadors in post with their professional development
• Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
• Oversight of the welfare and wellbeing of CJS Champions and ambassadors
• Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
• Work with staff and the local community to improve and develop the service, promoting our strategy
• Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
• Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
• Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
• Keep CJS champions and ambassadors training and participation records up to date.
• Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
• Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
• Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.

About You

To be successful as the Service User Engagement Lead you will need the below experience and skills:

You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times.

You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery.

Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services.

With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities.

Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.

How to apply

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

• Closing Date for Applications: 19th October 2025*
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

The Head of Families and Children’s Services will provide senior leadership and strategic direction across services that support families, parents, children, and young people. The role will ensure delivery of high-quality, evidence-based interventions that promote wellbeing, strengthen family resilience, and safeguard vulnerable children.

This postholder will oversee Perinatal Coaching, Crisis Outreach, Family Hubs, and Parenting Programs, embedding a culture of excellence, innovation, and partnership working to achieve meaningful outcomes for families.

The Woodland Trust is looking for a Volunteer Development Officer in our North region to deliver on the volunteering strategy for the Woodland Trust and Northern England region, that connects to the Trust strategy whilst responds to regional need, adapts to the changing trends in volunteering, and maximises opportunities for volunteers to add value to our work.

The Role: 
•    The role will support compliance including record keeping, induction and training, as well as develop new opportunities based on regional priorities and deliver a range of communication and face to face activities to create a safe and positive volunteering experience.
•    You will run a range of activity to develop effective communication methods including writing articles, delivering events, supporting peer to peer support and shared learning so volunteers are engaged and feel valued.  
•    You are responsible for being the link between the National Volunteering Team and regional volunteer managers to ensure that managers feel supported and volunteers have a meaningful, safe and enjoyable experience. 
•    You will lead on regional recruitment of existing and new roles, in line with regional priorities to ensure volunteer roles are appropriate and support the needs of the Woodland Trust. 
•    This role is based in Northern England and will require the successful candidate to travel around the region.
•    This role will require an enhanced DBS check as part of our pre-employment checks.

The Candidate: 
•    You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
We are looking for candidates who have the following experience:
•    Working with volunteers and volunteer managers including recruitment, training and managing volunteers with positive outcomes.
•    Working across a range of teams at a regional level to support existing and develop new volunteering opportunities, ensuring the support of volunteering to undertake activities in a positive, fun and safe way. 
•    Developing new volunteering opportunities in line with regional and national strategies.
•    You’ll have a collaborative approach, with the ability to work with multiple teams, building relationships with both internal and external stakeholders effectively. 
•    You’ll know how to deliver effective events including promotion, risk assessments for indoor and outdoor environments.
•    Strong communication skills, both written and verbally being able to liaise with internal and external stakeholders, especially volunteers using a variety of methods to suite the audience. 
•    This role does require regular travel around the North region. A full clean UK driving licence is required. 

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave - 25 days + bank holidays (pro rata for part time) 
•    Buy and Sell Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Acceptable Use Policy - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

First Stage Interviews will be held via Microsoft Teams w/c 27th October 2025.

About Us

People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.

About the Role

The Co-Executive Director – Development & Impact will provide joint leadership for People’s Economy, inspiring and driving our team, community and partners to achieve our mission. Their focus is on building and strengthening the organisation by ensuring we have the systems, resources, knowledge and processes in place to scale our programmes and deliver our strategy effectively.

This is a generalist leadership role focused on building organisational capacity rather than holding deep specialist expertise in all areas. The postholder will instead assess what we need to strengthen the systems that support our programmes and make it happen.

We are looking for people who are passionate about addressing economic injustice, bring experience growing mission-led organisations in a values-led way, are committed to shared leadership and are excited about leading our journey to reimagine how we make decisions and distribute power more widely.

Online Open House

Come and meet us! Candidates are invited to attend an information webinar and to meet some of the team (including the other Co-Director) on Wednesday 8th October at 12pm or Thursday 23rd October at 5pm. Both webinars will cover the same content, so there is no need to attend both.

For the full role description, Open House registration information and details on how to apply please visit our website by clicking the 'Redirect to recruiter' button above.

Location: Home-based
Job Type: Full time, 37.5 hours per week
Contract Type: Fixed Term Contract
Salary: £27,646 - £30,718 per annum
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.

There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.

The role of PMO & Governance Officer is a key part of Cycling UK’s Project Management Office (PMO), which plays a vital role in supporting the charity’s strategic goals through effective project delivery. The role combines both operational and administrative elements, contributing to work across project management, governance, and business development. It supports the planning, communication, implementation, delivery, and evaluation of a range of projects that align with the charity’s strategic goals. You'll also play a supporting role in the Governance and Business Development functions, helping to ensure that the organisation is well-managed and funded through a diverse range of income sources.

Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.

The role is home based in the UK, with occasional travel to our Guildford/London offices.

Applications close at 9:00am on the closing date shown

You may also have experience in the following: PMO Officer, Project Management Officer, Project Support Officer, Project Coordinator, Project Administrator, Programme Support Officer, Project Delivery Officer, Project Governance Officer, Governance Officer, Business Development Support, Operations Support Officer, Governance Administrator, Charity Project Officer, Third Sector Project Coordinator, Fundraising Support, Business Development (Charity)

REF-224 027

We want a world free from the fear of heart and circulatory diseases. To achieve this, we’re transforming how we engage with our supporters and customers, making every digital interaction more meaningful, seamless, and impactful.

About the role

As our Digital CX Analyst, you’ll be at the heart of this transformation, using data to uncover insights, optimise user journeys, and drive conversion across our digital platforms. You’ll play a key role in our Conversion Rate Optimisation (CRO) programme and support initiatives across UX/UI, content, product innovation, and customer experience, including collaboration with our Medical and Retail directorates.

​

• Drive Insightful Product Decisions: Analyse customer journeys and digital touchpoints to uncover behavioural trends and bottle necks. Partner with Digital and Product teams to optimise user experiences and improve conversion.
• Support Experimentation & CRO : Shape and validate A/B testing strategies, inform hypotheses, and analyse performance outcomes to guide impactful decisions.
• Champion a Data-Led Culture: Deliver clear, actionable reporting and respond to analytical queries. Promote data literacy across teams to embed data into everyday decision-making.
• Enhance Data Infrastructure & Accessibility: Develop intuitive BI tools, refine tracking systems, and integrate BigQuery pipelines to ensure stakeholders have reliable and accessible data.
• Foster Cross-Functional Collaboration: Work closely with teams across the organisation to embed insights into strategic initiatives and continuously improve digital experiences.

About you

You’ll have a strong background in digital analytics within a marketing or product environment, with extensive experience supporting CRO programmes and experimentation. You’ll be experienced at using tools like Google BigQuery, GA4, and SQL to interrogate data, uncover insights, and inform decision-making. Able to translate complex data into clear, actionable recommendations you'll be key to driving improvements across our digital journeys and helping us better serve our supporters.

You’ll be a curious, analytical thinker who thrives on solving problems and improving user experiences. You'll be able to bring:

• Advanced SQL skills and experience working with large datasets
• Strong knowledge of GA4, Google Tag Manager, and product analytics tools
• Experience with A/B testing, causal inference, and statistical significance
• Proficiency in data visualisation tools (e.g. Looker, Power BI)
• Ability to present and communicate insights to technical and non-technical audiences
• A collaborative mindset and a passion for data storytelling
• Experience working with raw operational data and turning it into structured insights

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits 

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page. 

Interview process 

The first interview stage will be held virtually via MS Teams in week commencing 6 October. The second-stage will be in-person in our London office.

Join RAP’s Global Operations Team
Remote-first (UK-based, with access to London hub) 

The Regulatory Assistance Project (RAP) is a global, mission-driven nonprofit working to advance a clean, reliable, and equitable energy future. We are hiring two cross-functional operations professionals to strengthen our internal infrastructure and ensure we deliver on our mission: effectively, ethically, and globally.

HR ASSISTANT

The Human Resources Assistant is a vital cross-functional role at the intersection of HR, finance and administration. This position plays a key part in supporting RAP’s global operations team by supporting core people operations processes, including recruitment logistics, new hire onboarding, global payroll coordination, and employee benefits administration. The assistant ensures smooth, compliant and welcoming processes that reflect RAP’s values of equity, inclusion and operational excellence. This position is ideal for a bilingual (English/French) HR or people operations professional with 3+ years of experience in a globally distributed, mission-driven environment. The successful candidate will be detail-oriented, solutions-focused, and thrive in an environment where collaboration and initiative are valued.

ESSENTIAL FUNCTIONS

Recruitment & Hiring Support

• Coordinate end-to-end recruitment processes, including posting jobs, scheduling interviews and candidate communication.
• Support hiring managers with recruitment logistics, interview guides, and communications templates.

Onboarding & Orientation

• Prepare onboarding materials, including employment contracts, first-week schedules, and welcome kits.
• Coordinate technology and systems setup in collaboration with IT and operations team.
• Facilitate onboarding checklists and pre-boarding communication, including payroll enrollment and benefits documentation.
• Support new hire surveys, buddy program logistics, and ongoing onboarding feedback loops.

Payroll & Benefits Support

• Coordinate RAP’s payroll submission workflows across multiple countries, including liaising with external payroll vendors and accounting providers (UK, EU, India, China, US).
• Collect and verify payroll inputs (timesheets, new hire data, leave balances, salary adjustments).
• Track employee benefits enrollment, liaise with providers, and ensure documentation is current and compliant.
• Maintain secure and accurate records related to compensation and benefits in shared HR and finance systems.

People Operations & HR Administration

• Maintain internal people operations documents and templates (e.g., offer letters, onboarding plans, SOPs).
• Assist in contract tracking, records management, and file organization across RAP’s personnel systems. Respond to employee inquiries and redirect complex matters to HR or Finance leadership.
• Support staff experience initiatives and DEIB efforts aligned with RAP’s core values.
• General Operations Support
• Special Projects as needed and assigned
• MINIMUM QUALIFICATIONS
• 3+ years of experience in people operations, HR administration, or payroll coordination roles, preferably in a nonprofit, consulting, or international context. Fluency in English and French (written and spoken) required.
• Familiarity with European and UK employment and payroll practices; additional knowledge of other jurisdictions is a plus. Experience supporting onboarding, recruitment, and payroll coordination in distributed work environments.
• CIPD Level 3 or higher strongly preferred.

Why RAP?

We believe that great people power great work. RAP offers:

• Flexible, remote-first working arrangements
• A collaborative, multicultural, mission-aligned culture
• Competitive salary (GBP 30,000–40,000)
• Comprehensive benefits and generous paid leave
• Meaningful work with global impact

Our community team is expanding, and we are looking for an energetic individual to join us. 

Do you love meeting people and building relationships?  Are you energetic, positive and organised? 

We are looking for a Community Fundraiser who has these key skills to help us raise vital income for our charity.  You will develop and deliver fundraising initiatives through partnerships with local groups, schools, associations and individuals.  This role will also involve delivering a number of fundraising events so being organised and creative is key and having a marketing focus to ensure maximum success.

Ideally, you will have experience in planning and delivering energetic, community-focused fundraising events that inspire participation and maximise engagement No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively. 

You will be based at our purpose built children’s hospice just outside Maidenhead, which provides support to children with life-limiting or life-threatening conditions and their families. We would love to hear from talented individuals who want to help us raise the money that we need to make these services available to all families who need them.

As well as a competitive salary, we offer a generous annual leave entitlement, access to a pension scheme as well as private medical insurance and life assurance. You will also have free on-site parking and will benefit from an Employee Assistance Programme.

Our core values are key to who we are.  We are looking for individuals who are committed to reflecting our core values in all that they do - Determined, Empowering, Valuing others, Integrity, Nurture, Empathy.

We’re growing our Digital team to deliver a world-class customer experience and drive forward British Heart Foundation’s mission and income goals. As Digital CRO Specialist, you’ll play a key role in deepening engagement, expanding our marketable universe, and increasing digital conversions across the entire digital portfolio, including areas such as online donations, gift in wills, lottery and health content.

You'll be joining a collaborative team made up of specialists, analysts, and a developer, all working closely with the Digital CRO Manager to deliver and scale BHF’s experimentation programme. You'll also work cross-functionally with the wider Digital team bringing together UX research, web analytics, and A/B testing, to optimise key customer journeys and help embed a strong test-and-learn culture across the organisation.

What you’ll do:

• Design, run and analyse CRO experiments across digital products
• Identify insights from user behaviour and analytics to inform optimisation
• Collaborate with teams across Digital, Tech, Marketing and Fundraising
• Conduct CRO audits and make landing page recommendations
• Promote data-driven, customer-centric optimisation practices

About you:

You’re a CRO expert with a passion for experimentation and digital performance. You bring:

• Proven experience in A/B testing, UX research, and web analytics (GA4)
• Strong understanding of digital UX, design principles, and customer behaviour
• Practical knowledge of HTML, CSS, JavaScript and CMS platforms (e.g. Sitecore, WordPress)
• Ability to communicate insights clearly to technical and non-technical audiences
• Experience with data visualisation tools (e.g. Looker Studio, Tableau)

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process

This will be a two stage interview process, first stage are planned for w/c 13th October 2025 via MS teams. Second stage are planned for w/c 20th October at our London Office (NW1 7AW). 

Join the Brent Centre for Young People, where you’ll craft powerful stories that elevate our mission, spark fundraising, and shape our brand across digital and print channels. This is an exciting opportunity for a dynamic Communications & Marketing Officer to shape and deliver impactful communications, marketing, and engagement strategies that amplify the charity’s brand, strengthen stakeholder engagement, and advance its mission.

The Brent Centre for Young People 

The Brent Centre for Young People (BCYP) is the leading mental health charity for young people in Northwest London, helping over 800 young people a year with a wide range of issues. We offer specialised treatment in the areas of depression, suicide prevention, self-harm, eating disorders, exam anxiety and more. Our approach is rooted in psychoanalytic psychotherapy. We aim to reach significantly more young people in the years ahead, drawing on our heritage that combines specialist treatment in-house and outreach into communities. The Brent Centre is also an important Research Centre on Adolescent Breakdown and Psychotherapy. 

About the Role 

BCYP is seeking a seasoned Communications and Marketing Officer who will design and implement a strategy to boost BCYP’s brand and support the efforts of clinicians. The candidate will also support the fundraising team through grassroots event management and the adoption of a small portfolio of donors. Some event and project management will be required, in particular supporting the delivery of seminars and training programmes, as well as community events.

The applicant will have excellent communication skills, be able to translate the stakeholders’ (Trustees/clinicians/donors/young people) needs and broadcast them to the community. They must have hands-on skills creating and designing digital, print, and social media and the confidence to put their signature on a strong communications and marketing strategy that will maximize external partnerships. 

This is an excellent opportunity for a confident self-starter to bring their vision and expertise into play to shape the look and feel of BCYP’s image, and to coalesce BCYP’s services to offer a holistic experience for our community.

Applications close once post is filled

JOB TITLE: Membership Executive (Wales and Ireland)

CONTRACT: Permanent, Part Time (21 hours per week)

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

DEPARTMENT: Membership & Education

LOCATION: Home/Field based *with regular travel throughout Wales and Ireland, and to RLSS UK HQ, where required

REPORTS TO: Membership Manager

SALARY: Grade E £27,308 (pro rata)

ROLE OVERVIEW

We are seeking a self-motivated, personable, and enthusiastic individual to work as part of a team to support and grow our lifesaving clubs as well as developing and grow recognition of and participation in Lifesaving Sport.

Pivotal to the role will be the collaboration with external agencies and clubs in Scotland, to strengthen and publicise our water safety education throughout the region together with supporting the needs of clubs in the region.

KEY TASKS, ROLES, AND RESPONSIBILITIES

• To build and maintain productive relationships with organisations involved in the field of water safety, particularly with Water Safety Wales, Water Safety Ireland and associated partners including attendance at relevant meetings
• To actively recruit and increase the number of clubs affiliated to RLSS UK
• Understand the water safety and drowning prevention geographical landscape across Wales and Ireland and actively seek to enhance lifesaving provision in areas of low activity
• In partnership with the Volunteering and Events Team and Sports Committee, continue to develop and grow participation in Lifesaving Sport
• Support clubs to achieve and maintain the appropriate accreditation in line with RLSS UK requirements and policies
• Support clubs to ensure they have the appropriate status, governance, and structure to enable them to be sustainable and effective
• Support clubs, branches and working groups to offer effective pathways for the development of talent, growth, and retention of members
• Support clubs to ensure they are compliant with the safeguarding requirements set out by RLSS UK
• To support clubs to have an affective and appropriate workforce in place, including supporting them to recruit, train and retain
• Contribute to RLSS UK’s Equality, Diversity, and Inclusion work to ensure affiliated clubs grow their capability to ensure every community enjoys water safely
• Ability to attend occasional evening events

OTHER DUTIES & RESPONSIBILITIES

• Lead on and support ad hoc projects as required
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
• To demonstrate and uphold the Society’s values and behavioural standards
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date as part of RLSS UK’s compliance programme.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION

Essential Relevant Experience, Skills and/or Aptitudes

• Experience of working with volunteers and sporting clubs
• Experience of planning, prioritising, and managing a varied work programme and number of projects
• Experience of effective liaison with external stakeholders to deliver outcomes and impact
• Able to communicate effectively with people at all ages and all levels
• High level of computer literacy
• Excellent accuracy in numeracy and literacy
• Ability to act on own initiative and to work as part of team with excellent interpersonal skills
• A positive ‘can do’ attitude

Desirable Relevant Experience, Skills and/or Aptitudes

• An understanding of lifesaving and water safety sector/community
• An understanding of the aquatic sector and the structure of lifesaving clubs across the UK and Ireland
• Demonstrable experience of increasing participation in underrepresented groups
• Experience of working with governing bodies
• Sport or Community Development qualification
• Demonstrable experience of running or being involved in a sport club
• Ability to adopt a flexible approach to work to meet the needs of the role

YOUR STRENGTHS

• Personable – You can communicate effectively with people at all ages and levels.
• Relationship Building – You can develop positive and long last relations with clubs, organisations, and partners.
• Flexibility – You remain adaptable and flexible in the face of unfamiliar or changing situations.
• Empathy – You readily identify with other people’s situations and can see things clearly from their perspective.
• Initiative – You take independent action to make things happen and to achieve goals.
• Resilience – You deal effectively with setbacks and enjoy overcoming difficult challenges.
• Optimism – You remain positive and upbeat about the future and your ability to influence it to your advantage.
• Developing Others – You promote other people’s learning and development to help them achieve their goals and fulfil their potential

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should be our next Membership Executive (Wales and Ireland) 

Closing Date – 5pm, Wednesday 15 October 2025

Interview Date – w/c Monday 20 October 2025 our Worcester Head Office (subject to change)

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee at HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and The Social Mobility List.

Who are we?

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support Elected student leaders so as they make change, improve lives and fulfil potential, we help make it happen.

The Union of Brunel Students has a small but impactful staff team dedicated to serving the needs and interests of our members. Our size allows us to work closely together and make decisions quickly, while our passion for creating positive change means that every member of our team has an impact on helping us deliver our Vision to ensure that every student thrives at Brunel.

We are one of more than 600 students’ unions across the country. And with more than 15,000 members, 150 clubs and societies, a huge range of services and a bold strategy, we’re one of the most exciting.

What’s the job?

This maternity cover role will have a significant and stabilising impact, ensuring co-ordination in governance, HR, and compliance for the Union of Brunel Students. The postholder will act as a key operational anchor, supporting legal integrity, staff wellbeing, and organisational continuity.

We are seeking an experienced and proactive individual to step into a vital fixed-term position during the maternity leave of our Head of People and Compliance. This role ensures continuity and excellence across governance, HR coordination and legal compliance.

You will work closely with the Trustee Board, Senior Leadership Team, and Union staff to uphold high standards in documentation, policy, and people management.

From servicing board meetings to managing recruitment and GDPR processes, your work will be central to our success, promote a positive workplace culture and supporting the Union’s mission to be a trusted and effective organisation for students, staff, and trustees.

This is a Fixed term role, completing on the 22nd May 2026.

Who you are:

You are a highly organised, empathetic, and values-driven professional with a passion for good governance and inclusive practice.

With excellent literacy and numeracy skills, you bring an understanding of charity, education, or similar sectors, alongside a working knowledge of key legal frameworks like GDPR, charity law, and equality legislation.

You will have experience of co-ordinating governance processes, supporting recruitment, and managing sensitive information with discretion and care. Whether you are preparing agendas, taking minutes, or liaising with trustees and senior leaders, you do so with clarity, professionalism, and integrity.

Your attention to detail is second to none, and you thrive in busy environments—juggling deadlines, solving problems independently, and adapting to meet the needs of diverse stakeholders.

Above all, you’re a team player who champions equality, diversity, and inclusion. You’re proactive, resilient, and committed to the ethos of a student-led charity and are content to pitch in where needed.

Why apply?

Because you're inspired by the opportunity to make a real difference in students’ lives.

As a Students’ Union and registered charity, our mission is simple but powerful: “To ensure every student thrives at Brunel”. We’re anything but corporate – a dynamic, values-driven team of passionate individuals committed to positive change. We work in an unconventional, energetic environment where creativity and purpose go hand in hand.

In return for your passion and commitment we offer a flexible and supportive workplace, and an excellent holiday allowance – all designed to help you thrive too.

We are proud to be an equal opportunities employer and welcome applications from individuals of all backgrounds regardless of race, ethnicity, sexual orientation, religion, age, gender, or disability. We’re building a diverse, inclusive team that reflects and champions the diversity of our student community.

And just so you know – your application will be read by a real person. We don’t use AI to screen candidates, because we genuinely care about getting to know you. So, when you apply, write your personal statement as if you're speaking directly to us. We’re looking forward to hearing your story.

BENEFITS

We offer a generous benefits package to reward our staff's hard work and commitment:

• Pension Scheme – statutory workplace pension scheme ‘NEST’.
• Generous holiday allowance - 25 days a year plus bank holidays. Additional days are usually given at Easter and Christmas in line with the University closure dates (usually about 5 additional days a year).
• Long service - 2 additional days leave will be given after 5 years continuous service
• TOTUM Card - All Union career staff are entitled to receive a TOTUM student discount card free of charge.
• Free Union sport membership - Allowing access to 35+ sports clubs, and our Active@Brunel social sport programme.
• On-site parking – Parking on campus at a low-cost rate.
• Flexible Working - The Union adopts a flexible working environment.
• Hybrid working – The Union allows for the ability to occasionally work from home, based on business need.
• Personal Development - The Union is fully committed to investing in your future. If you are interested in a training programme which you feel would benefit you within your current position you can submit a training request via your line manager.
• Employee assistance programme
• Enhanced Maternity and Paternity leave

KEY DATES

Application Deadline: Monday 6th October 2025

Interviews: Week Commencing 13th October 2025

Start Date: To be discussed with the successful applicant, but ideally in November 2025.

OUR VALUES

At the Union of Brunel Students, our values are at the heart of everything we do. They guide our decisions, shape our culture, and define how we support our student community. We’re proud to stand by these principles:

• Driven by You
• Open to All 
• Passionately positive
• Integrity

These values are more than just words, they’re the foundation of our work and the reason we exist: “To ensure every student thrives at Brunel”.

To find out more about our values and how they influence life at the Union, visit our website.

Full Time, 35 hours per week Monday-Friday 9-5pm (occasionally may work passed 5PM due to needs of clients)

Based at Northwick Park Hospital (Watford RD Harrow HA1 3UJ) with support provided within surrounding areas

Closing date: 20 October 2025 at 9am 

Ref: EDN-256

Are you a collaborative, compassionate and highly organised individual with a proven record of supporting children and young people, working in partnership with other agencies and the ability to work to a high standard?  Do you have experience of working with ‘high risk,’ vulnerable young people and have a flexible, empathetic approach to your work?

If so, St Giles is looking for an Emergency Department Specialist Caseworker to join us and work on a vital hospital-based service aimed at vulnerable 12 to 25-year-olds who attend the adult or paediatric A&E departments or Urgent Care Centres at Northwick Park Hospital.  Here, you will provide vital support for those young people admitted to emergency departments right through to their discharge back into the community.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this key role

Working as part of a multi-disciplinary team to identify and assess young victims of violence, you will also provide support, advice and advocacy for children, young people and their families as they plan to be discharged from hospital back into the community.  You will produce support and risk management plans based on your assessments and also deliver a holistic support service, working solo or with colleagues as the situation dictates, to each client.  This will include providing practical guidance with social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, DIY work and cleaning.

We will also count on you to develop and maintain relationships with partner agencies, including community-based services such as police, children’s services and local authorities, while closing cases efficiently and positively, identifying a referral route for children and young people that will identify agencies that can be used for ongoing support and agencies that can be used if serious problems develop in the future is also an essential aspect of the role.

What we are looking for

• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families

• Substantial experience of providing support, advice and advocacy and of using support plans

• Substantial experience of assessing the needs of CYP who are at risk of significant harm

• Proven record of engaging successfully with ‘challenging’ young people

• A working knowledge of relevant services for young people and their families in the service provision area (mainly North and West London but potentially further

• Excellent interpersonal and communication skills, both verbal and written

• A flexible, collaborative and professional approach to your work.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role. 

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 20 October 2025 at 9am 

Interview date 03 November 2025.