Programme manager jobs in islington, cardiff
Hybrid working with regular travel to our London Bridge Office
What the job involves
Prostate cancer is the most common cancer in men and it’s harming too many lives. At Prostate Cancer UK, one of our top priorities is funding research that leads to real change. It’s vital we do our best to make sure this research makes a meaningful difference to men’s lives, and that’s where you come in.
We’re looking for an enthusiastic and proactive Senior Research Impact Officer to help us understand, communicate and accelerate the impact of the research we fund.
This role sits in the Research Impact and Engagement Team. You’ll be working at the heart of how we track the progress of completed research projects, share success stories and support researchers in turning their findings into ways to improve the lives of men affected by prostate cancer. You’ll take responsibility for half of our portfolio of completed research projects. This means building strong relationships with funded researchers, understanding how their work is progressing, and supporting them to achieve meaningful impact for men affected by prostate cancer. Using your scientific knowledge and communication skills you’ll translate research outputs into clear, engaging stories to demonstrate the value of our work. Using your understanding of the steps needed to take research from bench to bedside you’ll help monitor the success of our completed research portfolio.
What we want from you
This role is a vital part of how we deliver on our mission, to stop prostate cancer harming men and their families. We’re looking for someone who is passionate about research making an impact and hold a bio-medical science degree (or a degree in a related subject), with research experience. You can understand complex scientific information presented in reports, publications or presentations and explain these complex concepts in a simple and engaging way to a range of audiences including peers within the charity, as well as men affected by the disease. You’ll be motivated to consistently perform to the highest standards, with an eagerness to trial new ideas, identify new opportunities and solve problems.
In any one day you could be helping develop an impact case study for the website, interviewing researchers for project updates, supporting delivery of a research event, or using social media to disseminate the work of our funded researchers. Your primary focus will be on the impact of our funded research, working closely with colleagues in the Research Impact and Engagement Team, as well as working closely with our research funding team, and with other teams across the charity.
We encourage applications from candidates who may not completely fit the job description as we are fully committed to help staff develop and progress in their role.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 10th August 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monay 18th August 2025.
Salary: £28,000 FTE
Hours: Full time – 35 hours per week
Days and Times: Monday to Friday, 9am – 5pm
Responsible to: Hospital Services Manager
Responsible for: Volunteers
Employed by: Age UK Hillingdon, Harrow and Brent
Contract: 1 year fixed term (with potential to extend)
Location: Ealing Hospital, 601 Uxbridge Road, Southall, UB1 3HW (map)
Closing Date: 12 noon on Friday 15th August
Interviews: Week commencing Monday 1st September
ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION
We are looking for an experienced person to work with older people being discharged from hospital to ensure there is an efficient pathway for discharge to take place, by reducing the likelihood of experiencing a fall and/or readmission to hospital, promoting independent living and removing barriers to daily living activities. Also providing additional capacity for community care and therapy teams
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Exciting Opportunity: Join West London Centre for Counselling as a Trainee Couples Counsellor (NHS Recruit to Train Programme)
West London Centre for Counselling (WLCC) is pleased to offer an excellent opportunity to join our team through a full-time, salaried NHS Recruit to Train position.
Successful candidates will:
- Be employed by WLCC
- Join the Tavistock Relationships training programme
- Begin training as part of the September 2025 cohort and complete by September 2028.
About the Programme
Building on the success of previous cohorts, NHS England is funding new opportunities starting September 2025.
This three-year programme offers:
- Full tuition coverage
- Salary support funding
- Completion of foundation-level counselling training
- Specialist NHS Talking Therapies modality training in Couples Therapy for Depression (CtfD)
Funding
NHS England funds:
-Full tuition fees across the 3-years of the programmes
-Salary support to cover the salaries across the 3-years of the programme:
· Year 1- Band 5
· Year 2 & 3- Band 6
Important Eligibility Information
- These are training roles, and candidates must remain in the funded Recruit to Train post to retain their place on the course—and vice versa.
- If you are ineligible for the course, you cannot be offered the role.
- If you withdraw from the employment offer after accepting a course place, you will not be permitted to join the course.
Course structure and requirements
The National Curriculum for High Intensity Psychotherapeutic Counselling within NHS Talking Therapies for anxiety and depression outlines the full details of the course structure. To summarise, the following outlines the key training requirements:
· A 1-year core psychotherapeutic counselling foundation level training, which also introduces the chosen NHS Talking Therapies modality. Following sign off for readiness, trainees can begin to practice at West London Centre for Counselling with people with mild to moderate depression
· Followed by, a 2-year post-graduate diploma (PGDip) in psychotherapeutic counselling (minimum 120 credits at Level 7)
· A minimum of 450 supervised client hours gained within a NHS Talking Therapies service
· A minimum of 450 training hours (skills and theory)
· A minimum of 50 personal therapy hours
· A minimum of 90 minutes of training supervision to every six hours of client work (or the equivalent for group supervision), or 90 minutes per week if they have completed less than six hours of client work in the week
· NHS Talking Therapy services will be responsible for supervision on site, including oversight of case management, clinical governance and management supervision in line with the supervision requirements of the NHS Talking Therapies for anxiety and depression manual.
· An average of two to three days per week of clinical practice in NHS Talking Therapies services
· Individual accreditation (professional registration) with a professional body in line with the NHS Talking Therapies for anxiety and depression manual (see the manual for more details)
Key Dates
· Application deadline: 18th August 2025
· Interviews: Week commencing 25th August 2025
· Course start date: 29th September 2025
Selection process
Selection processes including shortlisting and interviews will be carried out jointly by West London Centre for Counselling and Tavistock Relationships (training provider). Successful applicants will need to meet both the requirements of the employing service’s job description and person specification, and the training provider’s entry requirements. The recruitment process to identify the trainees for this psychological role will be collaborative and values based. This is to ensure that trainees recruited can meet both service expectations but also the educational requirements for the 3-year pathway.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
We are now seeking a Director of Finance and Resources to join our senior leadership team. This is a strategic and mission-critical role that will shape the operational and financial foundations of the charity during an exciting phase of growth and transformation following recent mergers and expanded contracts.
About the Role
As Director of Finance and Resources, you will report directly to the Chief Executive and work closely with the Board of Trustees, leading the charity’s Finance, HR, Infrastructure, Legal, and Governance functions.
You will:
- Develop and implement a forward-looking financial strategy that supports sustainable growth and fundraising
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Provide leadership across Finance, People, and Infrastructure teams (managing three Heads of Department)
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Oversee risk, compliance, procurement, legal and IT systems, ensuring efficiency, resilience and value for money
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Act as a trusted advisor to the CEO and Trustees, supporting strategic planning and business transformation
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Foster a collaborative, inclusive and high-performance culture across the organisation
This is an ideal opportunity for a commercially savvy, values-driven leader who thrives on bringing clarity, stability, and strategic foresight to complex organisations.
About You
We’re looking for a senior finance leader with a professional accountancy qualification (ACA, ACCA, CIMA or similar) or equivalent financial and commercial management experience gained in an organisation of comparable scale or complexity.
Ideally, you will bring:
- A strong track record of financial leadership, strategic planning, and operational delivery
- Experience working with (or within) third sector organisations and/or government-funded programmes
- An inclusive, engaging leadership style, with the ability to inspire teams and influence stakeholders
- A deep understanding of compliance, risk, and governance in a mission-driven environment
- A genuine commitment to supporting the Armed Forces community
Interested? Want to know more about the Charity? please visit our website
Eager to know more the role? Have a look at the Job Description attached or if you'd like to discuss the role with someone, feel free to contact us.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday, 17 August 2025.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in their place of education. We are currently reaching over 2.6 million children every school day, across 16 countries.
We are recruiting for a dynamic, visionary leader to join us as Director of Strategic Initiatives – a vital role in helping us grow our global movement. Reporting to our Chief Growth Officer, you’ll lead a talented team responsible for designing and delivering bold new strategies to increase revenue and build long-term, sustainable income growth and grow the strength of our National Affiliate network.
You will:
- Drive a programme of high-impact, global initiatives, from new fundraising products and digital solutions to youth and faith engagement strategies.
- Provide expert support and coaching to Executive Directors leading National Affiliates across the world.
- Guide strategic planning and change programmes with measurable outcomes, clear delivery plans and a deep focus on stewardship.
- Lead and inspire a high-performing team of specialists focused on audience insights, product development and market expansion.
- Collaborate closely with senior leadership across our global family to ensure alignment, shared learning and sustainable growth.
- Support the development of effective governance, technology and safeguarding practices across affiliates.
- Act as a trusted advisor to the MMI Executive Leadership Team and contribute regularly at the highest levels of decision-making.
About you:
You will bring significant senior-level experience in strategy, programme leadership, and/or business development – ideally in a global or multi-entity context within the charity sector.
- A strong track record of driving income growth and leading successful change initiatives.
- Experience working across cultures, with the ability to influence, inspire and build trust in diverse settings.
- A sharp focus on what works in fundraising, product innovation and audience engagement – particularly in the context of international development.
- Experience collaborating closely with technology teams to deliver digital and tech-enabled solutions.
- Proven leadership and coaching experience, with the ability to build high-performing teams and work with autonomy, agility and purpose.
Most of all, you’ll be motivated by our mission and ready to play a key role in helping us reach the next child waiting for Mary’s Meals.
About us:
We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates, please reach out for more information on salary & benefits if you are based outside the UK.
To apply:
If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. To apply, please click below to send your CV and a short covering note (no more than 1 page) telling us why you are a great fit for this role and why you would like to work for Mary’s Meals International.
Our vision is that every child receives one daily meal in their place of education.
The client requests no contact from agencies or media sales.
Head of Corporate Partnerships
Workplace: ZSL London Zoo, Regent’s Park, London NW1, Hybrid
Department: Fundraising
Salary: £60,900 - £64,470 per annum
Contract: Permanent
Purpose of the role
ZSL is seeking a dynamic and strategic Head of Corporate Partnerships to lead the growth of high-impact corporate fundraising aligned with our mission to restore wildlife and create a world where nature thrives. In this senior leadership role, you will spearhead the development and implementation of ZSL’s Corporate Partnerships strategy, with a strong focus on income growth, innovation, and long-term value. A results driven relationship builder, you will lead and inspire a talented team to cultivate, secure, and steward high-value partnerships that support ZSL’s global conservation goals.
Reporting to the Director of Development and working closely with senior stakeholders across the organisation, you will identify and unlock strategic opportunities, positioning ZSL as a trusted partner for forward-thinking businesses committed to sustainability and positive impact. This is a unique opportunity to shape and expand a purpose led portfolio that delivers vital funding, shared value, and lasting change for wildlife and people alike.
This is a hybrid role, with an expectation of spending at least two days per week in the office, alongside client visits as part of relationship building and partnership activity.
Key responsibilities:
- Business Development: Draw on research to create a healthy pipeline, engaging new prospects and of developing positive relationships at senior levels. Identify and secure new corporate partnerships that align with ZSL's strategic goals, as well as commercial priorities.
- Strategic Partnership Development: Develop and implement innovative partnership models to attract and retain high-value (£1m+) corporate partners and provide unique opportunities for ZSL to raise its profile to new audiences.
- Spokesperson: Represent the ZSL brand in public to corporate Board level representatives, inspiring confidence in partners by demonstrating credibility, knowledge and professionalism.
- Corporate Membership: Grow the Corporate Membership programme, led by Corporate Partnerships Officer, ensuring exceptional experiences, value for members and a healthy ROI for ZSL.
- Internal Collaboration: Work collaboratively with internal stakeholders across ZSL to identify opportunities to collaborate, leading to enhanced partnerships and strengthening our opportunities to partner.
About You
- Proven experience of strategic corporate partnerships new business, including identifying, engaging, developing and managing strategic corporate partnerships with a track record of delivering income of seven figure and six figure partnerships.
- Previous experience in leading and developing teams, with a strong emphasis on coaching and supporting less experienced staff.
- Strong ability to influence senior stakeholders and work across a complex organisation, engaging with multiple stakeholders who have income generating responsibilities.
- Experience in monitoring and reporting on income and expenditure, ensuring alignment with budgetary plans.
- Excellent verbal and written communication skills, with the ability to present to and influence senior stakeholders, prospects and partners.
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
Closing Date: Monday 11th August 2025
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.
The selection process will involve two stages:
First interview – held virtually via video call.
Second interview – held in person and will include a skills-based assessment.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: Up to £44,093 depending on experience
40 hours per week (some shift work/on call duties)
Permanent
“Incredible and Inspiring Manager Needed”
“We are looking for someone who is full of life, ideas, creativity and energy but has lived life, can find interesting ways to share their knowledge and inspire us to great things. We have a lot to offer the world, but sometimes it is locked deep inside us and has not yet found a way out. We want someone who can help us find a key to unlock our potential. It won’t always be easy and it might not always go to plan, but the bumps in the road are things that you learn from and we are looking for someone who is brave enough to get involved and enjoy the good times with us but laugh at the mistakes too”
“So, what are you waiting for? Apply now!”
"We say it's ok"
This ad is approved by St Christopher's Young People
About the Role
We are looking for a resourceful, energetic and outgoing individual who can deal effectively with challenging situations and behaviour, motivate young people to manage risk and support a team of professional staff in a supported accommodation home in Lewisham.
Key aspects of the job will be:
- To safeguard young people through sound management strategies, collaborative working with external agencies and emergency services and compliance with local authority safeguarding procedures.
- To provide regular supervision for staff and assess training needs to required performance and development standards. To source and/or deliver training and coaching where appropriate.
- To ensure housing management policies and practices are effectively operated. This will include maximisation of income, licence management and implementation of fair and equitable referral procedures.
- To ensure appropriate staff cover is maintained in the home through production of rotas and, where necessary, recruitment of locum covers. To ensure that staffing needs are met within designated budgets.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
We have recently launched “St Christopher’s Academy” to ensure our staff is continually developing. We will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
Applicants should have
- At least three years’ experience of providing leaving care and/or housing support to single homeless or other vulnerable client groups, including young people.
- At least one year’s experience of effectively managing professional staff.
- A good understanding of Safeguarding and the legal framework relevant to the provision of residential services for young people aged 16+.
- Thorough knowledge of the issues that lead to young people becoming homeless, including those relating to alcohol/drug dependency and mental health and complex needs.
- Familiarity with the welfare benefits system and with the range of resources, statutory and non-statutory agencies and services relevant to supporting young people.
- Awareness of health and safety regulations and procedures to minimise risk.
- A high regard for young people with the ability to relate successfully to individuals from a wide variety of backgrounds and to manage conflict situations.
- A vocational or management qualification at NVQ level 4 or equivalent would be desirable.
What you should expect from us
- Salary: Up to £44,093 depending on experience
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry Leading training programme including access to children’s right and participation, CSE, empowerment, mental health and Social Pedagogy,
- Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme.
- Blue light Card: Discount shopping scheme at hundreds of retailers across the UK.
- Discretionary Funded Training Programs.
- Employee Awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification visit our website.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
For more information or assistance during the application process, please visit our website.
We advise to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you make a difference to the lives of thousands of young people? Do you want to develop your career within a multi-award winning social enterprise?
WHAT WE DO
Our mission is to provide mental health support available to everyone, everywhere. Tellmi is a multi-award winning fully moderated, anonymous, mental health service predominantly for young people aged 11-25. The Tellmi app safely enables young people to talk about difficult things and encourages them to help themselves, by helping each other. Beneath an engaging anonymous peer to peer feed, Tellmi integrates the latest psychological research to promote the development of protective factors such as emotional resilience, empathy, social skills, stress management and coping techniques. Tellmi is commissioned by the NHS and Local Authorities across the UK and works closely with schools, CAMHS and VCSFEs.
The Tellmi app is free to download with premium features in commissioned areas. The app is available 365 days a year, 24/7 and our moderators, counsellors and therapists are available from 8:30am until 11pm everyday.
YOUR ROLE
Your role is to ensure the operation of the Tellmi Mental Health Service is safe and effective for all users. This role encompasses direct support for our users via the Tellmi app as well as behind the scenes management of operations. You will be one of the counsellors on call to respond to high risk posts during daytime working hours. You will manage the human element of our digital service including the users, moderators, counsellors, therapists and volunteers. You will take a keen interest in the wellbeing of our users and through curiosity and compassion ensure that they receive the best support that we can provide. You will succeed in this role if have experience of counselling, youth or social work and you are a good communicator who is able to win the trust of your team through compassionate accountability.
As Designated Safeguarding Lead (DSL) you will take primary responsibility for safeguarding and child protection within Tellmi. You will act as a point of contact for staff and volunteers, providing advice and support on child welfare and protection matters relating to our users. You will manage safeguarding concerns, liaise with external agencies especially in commissioned areas and ensure the company’s safeguarding policies are up-to-date and effective. Although an important responsibility the DSL element is a relatively small part of the overall role.
You will report directly to the Co-CEOs. We are looking for someone who is highly proactive, totally reliable and is eager to take the initiative to help us continually improve the service. We will expect you to enjoy learning and actively pursue continual professional development to ensure that you are fully up to date with the latest policies, regulations and guidance related to your role. You will be expected to share in the on-call remote support of moderators, counsellors and therapists in the evenings and weekends.
This role offers considerable opportunity for career progression as the business grows.
YOUR SPECIFIC DUTIES
Moderation, counselling and supervision (15%)
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Responsible for responding to high risk users during the day including emergency third party disclosures if required.
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Providing occasional cover for moderation or counsellors at any point during the operational hours.
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On call for ad hoc support of counsellors and therapists during evenings and weekends (typically three to four times a week).
Management and oversight of moderators, counsellors, therapists and volunteers (25%)
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Organise and manage rotas for moderators/counsellors.
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Process and monitor referrals for Tellmi Therapy.
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Performance manage and oversee quality control of moderators, counsellors and therapists.
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Maintain and develop guidance, training, policies and operating procedures (SOPs).
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Be the first point of contact for moderators, counsellors and therapists to support with operational issues and queries.
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Facilitate peer supervision sessions for counsellors and therapists
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Manage recruitment of new moderators, counsellors and therapists including identifying workforce needs.
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Deliver moderation, counsellor and therapist training.
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Provide strategic oversight and operational support for the SuperPeer volunteer programme.
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Provide occasional support with training of the SuperPeer volunteers.
Designated Safeguarding Lead (10-15%)
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Maintain a level 3 safeguarding qualification and other relevant CPD for both children and adults
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Ensure that all staff and contracted staff maintain the safeguarding qualification appropriate to their role.
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Have primary responsibility for safeguarding for children and adults across the company (users and staff).
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Maintain and develop the Tellmi Safeguarding policy.
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Be on call for urgent safeguarding matters.
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Identify, monitor and create support plans for complex Tellmi users.
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Be the named Caldicot Guardian (training provided if needed).
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Write safeguarding and incident reports.
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Liaise with the Service Delivery Contract Leads to determine how to share safeguarding information in commissioned areas.
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Create NHS safeguarding assurance reports and attend relevant meetings in commissioned areas.
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Undertake the duties of Patient Safety Manager for NHS contracts including attending relevant meetings, maintaining patient safety procedures and reporting patient safety incidents.
App operations (40%)
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Monitor for issues arising on the app and report as appropriate.
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Make use of data generated by the app to monitor and report on the general performance of the Tellmi service.
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Contribute to the management of the Tellmi Directory.
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Use knowledge of user behaviour and app operations to contribute to the development of the app.
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Line manage the Operations Assistant.
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Collate user feedback.
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Manage user accounts and permissions on the Tellmi platform.
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Contribute to the maintenance and updates of company policies.
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Respond to email queries from users and others.
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Manage and setup of in app Notices to users including Tellmi Therapy invites.
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Maintain strong working relationships with Co-CEOs, and other senior staff in order to ensure transparency and rapid response to arising issues.
Contract Support (5%-10%)
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Ensure that the app configuration meets needs of new commissioned areas.
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Ensure that Tellmi meets the quality requirements for the LLR ICB by creating the LLR quality report, attending quarterly review meetings and progressing resulting actions.
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Oversee quality reporting in future commissioned areas as required.
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Provide updates and insights to feed into the quarterly reporting to commissioners.
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Use knowledge of user behaviour to contribute to development of outreach and engagement campaigns.
YOUR EXPERIENCE, SKILLS AND CHARACTERISTICS
Essential
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Someone who has experience of delivering and managing a support service.
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Relevant qualifications in psychology, counselling or related field such as social work or mental health practitioner
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At least four years experience managing people in a relevant field
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Curiosity in people, processes and systems
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Some safeguarding experience
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Clean enhanced DBS
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Trustworthy
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Attention to detail/accuracy
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Compansionate
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Excellent standard of written and spoken English.
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Use of standard IT tools such as word processing and spreadsheets.
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Proactive and diligent.
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Organised and self-motivated to manage your workload effectively.
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Able to work independently.
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Happy to have a varied set of responsibilities and tasks.
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A team player who is willing to be brave, to try and able to learn from failure.
Desirable
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Previous safeguarding lead
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Familiar with Google Workspace tools (docs, sheets, etc).
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Familiar with Solution Focused Therapy
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Interest in health technology
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Experience in or knowledge of NHS mental health services or social care.
WHAT WE OFFER
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A degree of flexibility over working hours.
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Direct impact on our mission to improve the health and happiness of young people.
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Work alongside a highly creative and ambitious team.
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Performance reviews and opportunities to develop oneself in a multitude of different areas.
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Training in offering peer support, safeguarding, moderation and the Tellmi counsellor approach.
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A rare chance to work in a tech focused social enterprise which would highly benefit anyone with ambitions to become more entrepreneurial.
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An opportunity to experience different aspects of the business.
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Insight into a mental health support tool.
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Skill development.
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Additional wellbeing days.
WORKING HOURS, LOCATION AND TRAVEL
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You will attend our London office near Waterloo, London at least twice a week.
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Internal meetings take place either at our office near Waterloo, London or Spitalfields, London.
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Expenses will be covered other than for commuting to and from our offices.
Tellmi is committed to the safeguarding of unborn babies, children, families and adults. We aim to both protect users from harm and ensure that their right to confidentiality is properly upheld, in keeping with the law and good practice guidance. This role will involve obtaining an enhanced DBS check.
Transforming mental health outcomes for young people.
The client requests no contact from agencies or media sales.
Salary: £29,120 per annum FTE (actual £19,968)
Contract: Permanent, following a 3-month probation period
Hours:24 hours across three days a week: Mondays, Tuesdays and Thursdays.
Do you want to make a tangible difference in the lives of some of the most deprived children in London?
CARIS Families is a small frontline charity that offers holistic support to families experiencing homelessness in hostels in the London Boroughs of Camden and Hackney. Amongst our other services, we run play and learning activities for children aged 0-16 from within 4 hostels in these boroughs, as well as a school holiday day trip programme. Our services for children aim to reduce the stress on children and parents of living in overcrowded, insecure accommodation, and to put back essential childhood experiences that homeless accommodation deprives children of.
The services we currently offer our families in hostels are:
- Kids Club: an after-school play club in term time for 0-16s, run from our dedicated play club in the basement of one family hostel in Camden.
- Enrichment Trips and Summer Programme: a series of day trips for groups of families from our 4 hostels in the school holidays. We take part in exciting activities and visit interesting destinations round London and the South-East, to ease the pressures of being stuck in the hostel during the long school breaks.
- Essentials Bank: Our Essentials bank runs weekly in term-time from two of our hostels, offering families free hygiene products such as toiletries, nappies, washing powder etc. to ease the pressure on family finances at a difficult time.
- Family Support Work and Housing Casework: we offer holistic casework to support families to ease the stress of their situation, from working on finances to supporting employment searches, to assisting with legal cases and supporting them to navigate their housing case and move out of homelessness as soon as possible.
We are currently looking for an experienced Play and Community Worker to join our dedicated frontline Family Services team, delivering this vital support to around 100 children and their families each year.
Responsibilities of the Role
The Play and Community Worker will:
- Deliver play and learning activities for children aged 0-16 at our hostel-based Kids Club’s play sessions during term time in the London Borough of Camden.
- Deliver our Enrichment Trips School Holiday programme during school holidays (in Camden, Hackney and the wider London and South-East England area)
- Deliver our term-time Essentials Bank programme, providing free household goods to families in hostels
- Assist the Services Manager with a range of administrative and operational activities to support the day-to-day running of our Family Services and CARIS Families’ operations as a whole
- Provide a warm and welcoming experience for children and their families attending CARIS Families’ services
- Engage enthusiastically and supportively with children in their play and learning experiences, through staff-led activities and facilitating child-led play
- Work proactively as part of our Family Services team, supporting colleagues, embracing change and contributing ideas to service development within our frontline Family Services.
Person Specification
We are looking for a Play and Community Worker who is:
- Qualified to Level 2 or 3, or prepared to work towards this qualification in: Playwork, Early Years, CYP Workforce, Youth Work or any related area
- Experienced in delivering play within a CYP or community work setting, and working with 0- to 16-year-olds
- Experienced in providing and facilitating safe and creative play experiences
- Passionate about improving opportunities for disadvantaged children
- Understanding of the varied needs of children and their families, and of the impact of trauma and ACE on children’s development and wellbeing
- Able to maintain professional boundaries while supporting parents/carers and children empathetically, and with a person-centred, relational approach.
- Understanding of Equal Opportunities and Safeguarding best practice
- A good communicator, comfortable with working with a wide range of service users and professionals
- Proficient in use of Microsoft Office packages and basic web-based software applications (e.g. Canva)
- Reliable and diligent, with good time-keeping skills, who is able to work well as part of a team, take the initiative and lend a helping hand across our fast-changing, responsive frontline work
The client requests no contact from agencies or media sales.
Data Officer
We are seeking a passionate and skilled Data Officer to support a high-impact fostering programme through accurate data management and meaningful insights.
Position: Data Officer
Salary: £27,405 – £32,480 per annum (plus London weighting if applicable)
Location: Home based
Hours: Full time, 35 hours per week
Contract: Fixed-term, 6 months (potential for extension)
Closing date: Monday 18 August 2025 at 12 noon
Interview dates: Tuesday 2 or Wednesday 3 September 2025 (via Microsoft Teams)
About the Role
This is an exciting opportunity to join The UK's leading fostering charity’s pioneering Mockingbird programme – an innovative, sustainable method of delivering foster care using the structure of an extended family.
As Data Officer, you’ll play a crucial role in supporting monitoring and evaluation work across the programme. You’ll help ensure the charity can demonstrate impact on fostering families and children across the UK. Key responsibilities include:
- Supporting data collection and collation across multiple delivery partners
- Ensuring accurate records of both quantitative and qualitative data
- Maintaining and updating databases effectively
- Applying data cleaning and validation methods to ensure data integrity
- Supporting the Monitoring and Evaluation Manager to implement new processes and tools
- Contributing to the continuous improvement of evaluation systems
About You
You’ll bring strong attention to detail and a commitment to using data to drive positive change. To succeed in this role, you will need:
- Experience in a data-focused role, ideally within the charity or public sector
- Strong ability to manage and maintain databases
- Confidence in handling both qualitative and quantitative data
- Knowledge of data cleaning and validation processes
- Excellent organisational and communication skills
- A collaborative approach and the ability to work independently
About the Organisation
As the UK’s leading fostering charity, they work with fostering services and foster families to transform children’s lives. The Mockingbird programme is one of the most exciting developments in foster care, improving stability and outcomes by replicating the support of an extended family.
The charity are committed to equity, diversity and inclusion, and welcome applications from all backgrounds. We also offer:
- 38 days annual leave (including bank holidays)
- Flexible and hybrid working options
- Enhanced maternity, adoption and sick pay
- 24/7 Employee Assistance Programme
- Pension and life assurance
- Contribution to eye care
- Season ticket loans
The charity are a Care Leaver Covenant signatory and offer guaranteed interviews to care experienced applicants meeting the minimum criteria. Reasonable adjustments are available throughout the recruitment process.
Other roles you may have experience of could include:
Monitoring and Evaluation Officer, Data Analyst, Research Assistant, Impact Officer, Data and Insights Officer, Performance and Reporting Officer, Evidence and Learning Officer.
Our mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage.
We are recruiting for a qualified Youth Worker to join our Family and Youth Services. You will plan, deliver and evaluate youth club activities for young people and ensure that all safeguarding, regulatory and health & safety requirements are met. Actively engaging with young people in informal learning opportunities that promote their physical, mental, social and emotional development.
This role requires a minimum of 2 years experience of leading youthwork sessions, either centre-based and/or detached. The candidate must have a minimum of a Level 3 Youth Work qualification or equivalent, and must be a driver due to the delivery of detached work on the Y Bus. In addition the role requires evening work during Term Time.
Key responsibilities:
- To actively engage with young people aged 10 to 18 in a wide range of youth work programmes that promote personal and social development
- To plan, deliver and evaluate our YMCA East Surrey Youth Work offering
- Coordinate YMCA’s detached programme – Y Bus and Street Talk including liaising with partner agencies. This includes driving our Y Bus.
- Coordinate YMCA’s holiday programme including applying for funding and delivering residentials.
- To oversee part time staff and volunteers, providing professional support and guidance.
- Delivering information, advice, and guidance to young people referring to specialist agencies where appropriate
- To meet with young people and set an action plan to assist with their social and personal development.
- To record and collect data with various tools and to use this to evaluate the effectiveness of youth work programmes.
- Involve young people in co-production of all the youth work undertaken
- Liaise with local partners and stakeholders in schools, the voluntary and statutory sectors to enhance the coherence, range, reach and quality of services for young people.
- To supervise the activity environment to ensure physical and emotional/personal safety for all children and young people attending
We are seeking candidates who are passionate about working for a charity and making a difference to the lives of the children and young people in our community.
PAY:
- £26,780 - £29,974 dependant on experience
BENEFITS:
- Be part of a long-standing and well-respected charity
- Discounted childcare for permanent employees
- Gym membership and free access to all leisure facilities for permanent employees
- Eligibility for Blue Light Discount Retail Card
- Cycle to Work Scheme
- 6.6 weeks annual leave which increases after 2 years continuous service
- Free access to our Employee Assistance Programme
- On site parking
CLOSING DATE: 15 August 2025
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.
An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
YMCA East Surrey requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adult’s barred lists) check, along with reference checks.
Grants Manager - Cancer Grand Challenges
Salary: £35,000 - £40,000 pa depending on experience
Reports to: Senior Grants Manager - Cancer Grand Challenges
Department: Research & Innovation
Contract: Permanent
Hours: Full time 35 hours per week (flexible-working requests will also be considered if it meets business needs)
Location: Stratford, London with high flexibility (we would expect you to be in the office 2 days per week)
Closing date: Sunday 10th August at 23.59 This vacancy may close earlier if a high number of applications are received or once a suitable candidate is found, so please do not delay submitting your application to avoid any disappointment.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We have an exciting opportunity for a Grants Manager to join Cancer Grand Challenges (CGC) and deliver operational activities across the Research Team including through open funding calls and review / stewardship of research teams supporting Cancer Grand Challenges' mission.
About the team
Cancer Grand Challenges is a global funding initiative founded in 2020 by the two largest funders of cancer research in the world: Cancer Research UK and the National Cancer Institute (NCI) in the US ().
Cancer Grand Challenges builds on the success of CRUK's Grand Challenge that launched in 2015 - to date we have committed in excess of c$400m to fund 16 interdisciplinary teams, and our portfolio now includes over 1200 researchers and collaborators across 16 countries. We recently launched our fifth call for applications to address seven new challenges, and we are thinking about what the next decade for the initiative will look like. So, this is an exciting time to join the team.
When you work at Cancer Grand Challenges, you'll be employed by Cancer Research UK.
What will I be doing?
Deliver to work plans and assist in the design, development and maintenance of process documents and reporting mechanisms for all research operations activity within Cancer Grand Challenges
Support and coordinate the activities of the Cancer Grand Challenges Scientific Committee and associated meetings, working closely with scientific colleagues and with the committee chair and membership
Deliver the application and review processes for Cancer Grand Challenges, working with colleagues to identify and implement improvements within and between funding calls
Deliver excellent support to Cancer Grand Challenges applicants to required standards, governance, policies and timeframes by:
Responding to, resolving and redirecting (where necessary) queries from prospective applicants to colleagues in Cancer Grand Challenges, CRUK and NCI
Advising on eligibility and applicant processes
Preparing papers and reports for meetings of the Cancer Grand Challenges Scientific Committee
Working with the CRUK Research Funding Product team to deliver application and review processes via the grants management system
Retrieving and interpreting application data, metrics and reporting
Maintaining accurate files and records of Cancer Grand Challenges applications and awards, ensuring information may be easily retrieved and is compliant with data protection policies
Interface with Cancer Grand Challenges reviewers, applicants and funded teams, providing excellent operational support as appropriate
Plan and deliver annual reviews of funded Cancer Grand Challenges teams
Liaise directly with relevant stakeholders at the NCI on ongoing delivery and priorities
Assist in activities that will ensure Cancer Grand Challenges scientific activities and programmes are leveraged to advance fundraising by the Cancer Grand Challenges philanthropy team
Develop briefing packs for senior staff
Support the successful planning and delivery of Cancer Grand Challenges meetings and events across the full breadth of team activity
Support the Cancer Grand Challenges communications agenda including researcher-facing and public-facing marketing and digital activity
What are we looking for?
Relevant experience of grants management
Relevant experience of managing projects, with ability to develop and deliver complex plans and deliver multiple tasks to competing deadlines and prioritise effectively
Strong analytical skills, excellent attention to detail and with an ability to present data in a clear and concise format relevant for the audience
Process management expertise, including implementing and evaluating new processes
Excellent analytical skills, with attention to detail and with an ability to present data in a clear and concise format relevant for the audience
A logical thinker, who enjoys resolving day-to-day problems by developing robust and pragmatic solutions
Experience of building effective relationships with colleagues at all levels, including with external stakeholders and with a commitment to excellent customer service
Ability to communicate effectively whilst demonstrating listening skills and an ability to influence others
Excellent IT skills, including Microsoft Office applications and Office 360.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Hours Per Week: 37.5
We are working in partnership with Oxleas NHS Foundation Trust to deliver the Bromley Mental Health Hub. This forms part of the transformation of mental health services in the London borough of Bromley under the NHS Long Term Plan. The service brings together the expertise of local primary, secondary and voluntary sector mental health care providers with the aim of providing flexible, holistic and integrated services for adults with mental health problems.
The integrated team provides brief intervention support to people with mental health problems within a primary care and community mental health setting, helping people develop their independence, self-management skills and achieve their recovery goals.
We have an exciting maternity cover opportunity for a full time Senior Peer Support Coordinator to lead on the development and delivery of mental health peer support in the Bromley Mental Health Hub. You will lead the team, which includes peer support staff and volunteers, and take responsibility for design, coordination and day-to-day delivery of recovery orientated peer support to people with mental health problems on a group and one to one basis.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 17th August (11:59pm)
Likely interview date: Wednesday 27th August
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark




OVERVIEW
This role will be a key member of our ambitious team, delivering a growing portfolio of fundraising campaigns, fundraising events, and supporter engagement initiatives. You’ll oversee our supporter journeys, manage our communications channels, and build meaningful relationships that drive income and deepen our impact.
DUTIES & RESPONSIBILITIES
Fundraising Campaigns & Income Generation
- Work with the Head of Fundraising to plan and deliver our 12-month supporter journey – including fundraising campaigns (online and offline), events and appeals.
- Manage our calendar of challenge events (e.g. The Don’s Cycle Challenge, Wombles Walk, Sponsored Skydive).
- Grow supporter-led community fundraising in the local area.
- Lead outreach to engage new local partners – including small businesses, schools and clubs – promoting fundraising opportunities and supporting their initiatives.
Communications & Marketing
- Alongside the Head of Fundraising, lead all communications for the charity.
- Create engaging fundraising content for email, website, and social media to drive online donations, event and programme sign-ups.
- Work with the wider Foundation team and club comms team to create content for social media, e-newsletters and our website.
- Promote Foundation programmes and campaigns to fans, families, and local supporters, driving participation and donations.
- Create marketing materials (posters, flyers, etc.) to support charitable prorammes and campaigns.
- Collaborate with Senior Managers to share the impact of the Foundation through monitoring and evaluation reports. Including creating the annual organsiation Impact Report.
- Manage the Foundation’s website, ensuring content is regularly updated, fully functioning, and aligned with key campaigns, events, and programmes.
Supporter Engagement & Stewardship
- Manage the supporter engagement programme, delivering a rolling 12-month plan of personalised and meaningful touchpoints.
- Develop and implement strategies to encourage increased giving and recruit new regular donors.
- Maximise engagement and retention of individual supporters (particularly low- to mid-level donors) through excellent donor care, timely thanking, and compelling communications.
- Coordinate supporter stories and participant case studies to inspire giving.
- Manage our weekly e-communications, using engaging content to recruit new subscribers and convert them into donors, event participants, or programme attendees.
Supporter Care
- Act as the first point of contact for fundraisers and donors, delivering first-class stewardship and support.
- Ensure timely, warm and effective follow-up with all supporters, helping them feel inspired, valued and connected.
Events & Community Activation
- Support the delivery of fundraising and engagement opportunities at AFC Wimbledon fixtures and stadium events.
- Represent the Foundation at local events, cheque presentations, and community partner visits.
Administration & Data Management
- Maintain accurate supporter and income records in our CRM system, ensuring compliance with GDPR and data protection laws.
- Liaise with the Finance Officer to process donations, including Gift Aid claims and income reconciliation.
- Provide regular fundraising reports and insights for internal and external stakeholders.
PERSON SPECIFICATION
Essential
Qualifications & Experience
- Hold a relevant higher education or industry recognised certification or have a minimum of at least 1–2 years' experience in a fundraising, communications, supporter engagement or similar role
- Proven ability to build and maintain relationships with supporters, partners, or donors
- Experience planning and delivering fundraising campaigns, events, or community initiatives
- Experience using digital tools for fundraising and engagement (e.g. mass email platforms, design tools, giving platforms, CRM systems)
- Experience creating digital content (e.g. website management social media, e-newsletters, case studies)
Skills & Abilities
- Strong written and verbal communication skills, with the ability to tailor messages for different audiences
- Excellent organisational skills with the ability to manage multiple priorities and meet deadlines
- Confident in working independently, taking initiative, and problem-solving
- Strong attention to detail, particularly when managing supporter data and income records
- Ability to travel to activity & meetings across London and surrounding areas
Knowledge
- Understanding of fundraising best practices, supporter stewardship, and donor journeys
- Awareness of GDPR and data protection principles in a supporter/donor context
- Familiarity with digital communications and engagement techniques
Attributes
- A warm, friendly and professional manner with a people-first approach
- Passionate about our mission and the power of sport to transform lives
- Flexible and willing to support occasional evening and weekend activities, including matchdays
- A collaborative team player, willing to support colleagues across different functions
Desirable
- Experience working in or with a sport, health, or youth-focused charity or community organisation
- Experience with CRM/database systems such as Donorfy, Salesforce, or Beacon
- Experience reporting fundraising results to internal or external stakeholders
GENERAL INFORMATION
The Employee must at all times carry out his/her responsibilities with due regard to the AFC Wimbledon Foundation policies and procedures in particular Health & Safety, Financial Authorisation, Confidentiality and with regard to the Data Protection Act.
The Employee must act to protect all young people and adults at risk that are in their care or attending the Company’s premises. The Employee must report any misconduct or suspected misconduct to the Safeguarding Manager.
The Employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst Employees and customers.
The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Trainee Generalist Advice Caseworker
Salary NJC Scale 5 - £31,734 per annum
Full-time – 35 hours per week
Initially Fixed Term for 12 months (with possibility of extension)
This is an exciting opportunity for a trained Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.
- You must be a trained Gateway Assessor
- Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
- Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Friday 15 August 2025
Interviews will take place on Tuesday 19 August 2025
For further information and an application pack please visit out website via the apply button.
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation.