Programme manager jobs in st albans, hertfordshire
Business Development Officer – London, South East and East of England
Role purpose:
- Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact.
- Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income.
- Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty.
Key responsibilities:
Retain and grow existing centre relationships
- Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential.
- Deliver against annual centre income targets by supporting centres to continue and expand programme delivery.
- Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback.
- Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support.
- Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships.
Generate and convert new business
- Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity.
- Plan and deliver proactive outreach activity via a Sector Development Plans.
- Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts.
- Support new centre onboarding, from initial conversations through to registration and early delivery support.
- Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities.
Deliver outstanding customer experience
- Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback.
- Ensure every interaction reflects the Leadership Skills Foundation’s values.
- Maintain consistent and accurate records of communications, registrations, and engagement history.
- Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities.
- Champion a customer-first mindset and share insight to improve performance against our customer experience objectives.
Use data and insight to drive decisions
- Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors.
- Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement.
- Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities.
Collaborate across teams and support innovation
- Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback.
- Feedback insight from centres to inform programme development and sector-specific improvements.
- Contribute to team planning meetings, training sessions, and department-wide initiatives.
- Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
Skills, experience, and knowledge
Essential
- Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.
- An understanding of education systems in the UK.
- An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
- Strong interpersonal and communication skills.
- Experience of working on own initiative and being a self-starter.
- Confidence in presenting externally to customers and partners.
- Experience of working with sales forecasting tools and Management Information systems.
- Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
- Ability to present information concisely using Microsoft Office programmes.
- An ability to network, influence and build relationships with key stakeholders and customers.
- An ability to convert external relationships into long standing customers results.
Desired
- Previous experience in a sales environment.
- An understanding and passion for leadership skills development and the value it provides for young people and centres.
- Excellent customer service skills.
- An understanding of awarding bodies and their operating landscape.
There are numerous benefits that are available to you as a member of Leadership Skills Foundation.
In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.
Contractual benefits:
- Standard 36 hour working week.
- 25 days annual leave rising to 30 days per year after completion of five years’ service.
- Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
- Agile/flexible working.
- Home working.
Non-contractual benefits:
- Discretionary extended Christmas break.
- Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
- Meaningful and regular one-to-one system as part of a structured personal development process.
- Sight test and eyewear financial support.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Our Participation and Involvement Manager will build on existing practice across the organisation and lead on the implementation and further development of a participation and involvement framework, enabling a large and diverse range of kinship carers to share their views and expertise meaningfully, safely and effectively to shape Kinship’s activity. It will also support our growing participation and involvement activity which involves children, young people and young adults with experience of growing up in kinship care.
You will work closely with kinship carers and colleagues across the organisation to understand the key challenges and opportunities with embedding participatory methods, including co-production and co-design, which improve Kinship’s work – right from the design and delivery of our advice and support services through to influencing policy and campaigning for change.
With support from colleagues, you will act as the key cross-organisational adviser on participation and involvement practice, supporting and empowering colleagues to develop the skills and knowledge they need to embed a consistent approach to the involvement of kinship carers to best suit the needs of their roles.
As an enthusiastic and engaging facilitator, and an advocate for participatory methods, you will sensitively and skillfully work alongside kinship carers and colleagues to deliver high quality involvement activity which supports the charity’s mission and aims. You will also be an experienced project manager, ensuring all activity is appropriately monitored and evaluated, and aligned with best practice around equality and diversity, remuneration, safeguarding and governance.
Key responsibilities include:
- Refine and further develop an existing organisational participation and involvement framework which supports staff to meaningfully, safely and effectively involve kinship carers in their work.
- Design and implement a plan to embed effective practice based on the framework across Kinship, building a positive organisational culture and providing appropriate training, upskilling and support to colleagues to ensure consistency of delivery and experience for kinship carers.
- Lead a cross-organisational working group of people with relevant lived, learned and professional experiences to support and advise on embedding high-quality participation and involvement activity.
- Work closely with colleagues across the whole organisation to understand their bespoke needs, strengths and requirements around implementing participatory methods in their day-to-day work, and develop strategic relationships with colleagues in areas with more extensive existing participatory or adjacent activity (e.g. research, volunteering).
- Develop and recruit a network of people with lived experience interested in being more intensively involved in participatory activities, with a focus on increasing the diversity of people working with us.
Essential experience includes:
- Experience managing and leading the delivery of participation or involvement activity with people with lived experience of social issues.
- A commitment to meaningful participation and involvement activity, including a nuanced understanding of the individual and organisational opportunities and challenges associated with this.
- Knowledge of models, methodologies and approaches used in high quality participation and involvement activity, and strong skills in creative facilitation – particularly with groups.
- An understanding of kinship care and how this may impact on kinship carers’ involvement with Kinship and our activity.
- Experience of effective project management with strong attention to detail and organisational skills.
- Excellent written and verbal communication skills
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Sam Turner. Please include your notice period and earliest availability to start in your cover letter.
- Application deadline: 9.00am, Wednesday 25 June 2025
- First interview: Online, Monday 7 July 2025
- Second interview: In-person (Vauxhall), Wednesday 16 July 2025
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Role:
As the Foundation starts supporting its third cohort of Scholars, we need an organised, communications focused and proactive individual to grow our capacity in two significant areas of our work: our regular in-person events, and our recruitment and assessment process.
You will take the lead on, and quality assure, all Martingale events including our Welcome Dinner for new Scholars at the Royal Society, autumn assessment centres, regular training days for Masters and PhD students, our week-long summer residential retreats for Scholars, as well as events for current and potential funders and other stakeholders. You will also help secure high-profile speakers from relevant industries. While these events will be delivered in collaboration with other members of the team, you will bring your event management expertise to drive forward planning and delivery, and ensure these events are of the highest standards for Scholars and stakeholders.
You will also play a vital role in Martingale’s recruitment and admissions work. You will be line-managed by the Communications Manager and will support in the dissemination of Martingale recruitment materials to relevant universities, student societies, charities and learned societies, to ensure a high number of applications to the Martingale Scholarship programme. You will also work closely with the Programme Manager and Programme Officer to deliver well-run assessment centres and programme events across England and Scotland. You will also support the Communications Manager through producing high-quality content relating to Martingale events, to be distributed through our social media channels.
Key Responsibilities:
Event management
- Research and secure high-quality external venues for Martingale events, and work effectively with teams at those venues to ensure events are delivered within budget and to a high standard
- Liaise closely with colleagues on event purpose, scope, and intended outcomes, and plan effectively using Martingale’s CRM and other project management tools as necessary
- Be the key point of contact for all events, including briefing colleagues and externals to ensure roles and responsibilities are clear
- Where necessary, work with the Team Administrator to ensure travel and accommodation is booked for staff, Scholars, and stakeholders
- Research and recommend high-profile speakers for Martingale events, acting as key contact for all speakers and trainers for events
- Conduct evaluation including post event debriefs and appropriate communication materials
- Lead on event wrap-up and embed learnings into future event planning
Recruitment and assessment
- Grow partnerships with relevant contacts to support our recruitment, including researching and connecting with appropriate organisations who are mission aligned or may have suitable alumni for Martingale Scholarships
- Disseminate materials on Martingale’s Scholarships to appropriate external stakeholders
- Help manage enquiries sent through to our social media platforms
- Work closely with the Programmes Team to book venues for Assessment Centres, and support with all logistics including schedules for assessors and candidates, ensuring a positive first impression of the Foundation for potential future Scholars
Communications
- Deliver effective communication in line with organisational strategy
- Create high-quality content on Martingale events for dissemination through our social media channels, website and newsletter
- Manage Martingale’s collaboration with community engagement partners: Axiom Maths, In2Science, and The Brilliant Club
General
- As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder.
- The post holder will carry out any other duties as are within the scope, spirit and purpose of the role as requested by the line manager.
Key Requirements:
Qualification Criteria
- Experience in events delivery
- Right to work in the UK
Experience and skills
- Delivering events and / or recruitment activities.
- Budget management in relation to high profile events.
- Liaising with external venues and suppliers.
- Managing multiple projects/workstream and priorities simultaneously, while maintaining attention to detail and meeting deadlines.
- Excellent communication skills, both written and verbal, with the ability to effectively communicate with diverse audiences. Experience communicating with university students, staff and academics is desirable.
- Hard working, detail orientated, and systematic.
- Working in a fast-paced working environment and/or a growing organisation.
- Producing well written content for newsletters and other channels.
- Social mobility expertise based on real-word experience of delivering social mobility initiatives, with a strong preference for experience improving social mobility in higher education (desirable)
- Experience using a CRM (desirable)
Personal Characteristics
- A commitment to Martingale’s mission to support postgraduate students from low-socioeconomic backgrounds.
- Friendly and personable, able to build rapport and trusting relationships with applicants, Scholars and other stakeholders.
- Creative and consistently seeking new opportunities for the organisation.
- Excellent time management and ability to prioritise tasks independently.
- Comfortable working in a rapidly growing and changing organisation with a degree of ambiguity – confident to create processes and ways forwards where they might not yet exist.
- Hard working, adaptable, detail orientated, and systematic.
- Inquisitive and curious, someone who wants to understand their colleagues’ work, learn from those around them, and develop themselves professionally.
Benefits
- 27 days annual leave plus bank holidays, rising to 29 days after two years of service and to 30 days after 3-years’ service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays.
- Full office closure between Christmas and New Year.
- A flexible approach to working with understanding and consideration for work life balance and personal commitments.
- As an PV employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to.
Our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to become a new generation of STEM leaders.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
We’re looking for a relational person with good emotional intelligence and communication skills, driven and care about high standards of work. With a background in fundraising or external stakeholder relations/partnerships management, you will join our established team to build new relationships, increasing our Mid-level and Major donors.
The important stuff
Salary: from £35,000 dependent on experience
Contract: Full-Time, Permanent, 9.30am - 5.30pm with occasional evening work for events such as our Spear Celebrations
Location: Hammersmith, London. Core team office days are Monday, Tuesday and Thursday with flexibility on other weekdays
Closing date: Monday 9th June
Interviews: First interviews will be held in-person on Thursday 19th June. Final interviews will be held online Wednesday 25th June.
Application pack: Have a look at our application pack for more information about the role and Resurgo.
Benefits
- 28 days annual leave (including Christmas Gift Days) plus bank holidays
- Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
- Regular staff prayer meetings, conferences and retreats (one residential)
- Excellent Health Insurance plan, including gym discounts and other perks
Person Specification
- An active Christian, passionate about personally representing the values and beliefs of Resurgo, and our mission to equip and support young people facing barriers to employment to enter work.
- Outstanding people skills; experience of relationship management within philanthropy, or a business development or client account management role.
- Strong written and verbal communicator including effective influencing and negotiation skills.
- Experience of developing and delivering operational plans to meet targets including running and hosting large and small events.
- Proven success of generating income, meeting targets or securing new business is desirable.
- An interest in research and data on the wider landscape that impacts young people facing barriers to employment.
Key Responsibilities
Relationship Management
- Develop and manage relationships with Resurgo’s major donors, asking for financial support at the right time.
- Create bespoke stewardship plans for existing major donors and new prospects, including in-person meetings, written updates and reports.
- Help to develop mid-level giving by creating stewardship plans and tailored written communication.
Business Development
- Develop and implement the business development, attending networking
events, asking for introductions and being confident using LinkedIn to
look for new opportunities, identifying, researching and contacting
potential supporters. - Work with the corporate teams to cross-promote opportunities; identify and
further engage potential high-level donors within businesses and vice versa.
Events
- Assist with the planning and delivery of a variety of fundraising events,
working closely with the impact, communications and finance teams to
generate strong results. - Help to develop and deliver new strategic events to further engage
major and mid-level donors with Resurgo’s work.
Financial Management
- Help to monitor the major donor pipeline, regularly reporting on income and progress against targets and help with financial management using a CRM (Salesforce).
Active Participation in the Philanthropy and Wider Resurgo Mission
‘To Inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery.’
- Help build and develop Resurgo’s ethos and Christian life as a team member
- Lead and contribute to regular team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
At Yorkshire Cancer Community, our vision is for everyone affected by cancer to have the best support possible. We are a patient-led charity, with a dedicated team of volunteers and staff who are passionate about helping anyone affected by cancer.
Working in partnership with West Yorkshire & Harrogate Cancer Alliance (WYHCA), we aim to help reduce cancer rates through our Cancer SMART project, which raises awareness of the signs and symptoms of cancer, so people are better informed, attend screening and know where to go for help.
Our Patient VIEW project is dedicated to representing the voices of patients, carers and service users, ensuring they are central to decision-making processes within cancer care.
We provide impartial and independent information and listen to those affected by cancer to ensure that they are supported. We signpost to other charities and support groups, share information, recruit for research studies and share stories via our monthly newsletter.
As manager, you will be instrumental in ensuring we reach our goals, by building relationships with other charities, organisations and diverse groups, recruiting volunteers, working with our board of trustees, working in partnership with the WYHCA, and line management of our two staff members – Patient VIEW coordinator (FT) and administrator (PT).
Position: Manager
Responsible to: Trustees, Yorkshire Cancer Community (YCC)
Location: Home based - the charity covers all of Yorkshire and the Humber but the main projects and focus are currently within West Yorkshire and Harrogate areas and the postholder will be expected to travel to meetings and events
Hours: 35 hours per week (full time) with some flexibility
Salary: £32,000 - £36,400 depending upon experience + pension 5% employer contribution
Holidays: 25 days + 8 bank holidays + 3 gift days between Christmas and New Year per annum
How to apply: email us for an application pack
Closing date: 29 June 2025
Interviews are currently planned for 9 July at White Rose House, West Parade, Wakefield, WF1 1LT
Key Tasks
1. To engage, manage and supervise Cancer Champions for the delivery of the Cancer SMART programme with collaboration between Yorkshire Cancer Community and West Yorkshire and Harrogate Cancer Alliance.
2. To build relationships with charities, organisations and diverse groups where we can take Cancer SMART talks and information stalls.
3. To identify, develop and liaise with local individuals and support groups to encourage engagement and involvement within their own cancer communities. The aim is to provide a channel for patient participation to influence cancer service development and improvement.
4. To administer and oversee the collation and sharing of information relative to the objectives of YCC by using the appropriate means of communication. This will include social media, the website, calendar of events, effective use of YCC data sources and the newsletter.
5. To work with the Board of Trustees to support the governance of the charity which will include the preparation and management of trustee meetings, contribute towards Business planning and unding strategies.
6. To provide supportive supervision to the Administrator and Patient View Coordinator
This job is for you if:-
· You have experience of working with voluntary and community, social enterprise sector (VCSE)
· You have experience of working with diverse groups of people
· You have an understanding of the voluntary sector
· You have excellent communication and interpersonal skills
· You have writing skills to present information in a variety of different formats for various audiences including the general public
· You have accuracy, attention to detail and proofreading skills
· You are skilled in the use of Microsoft Office programmes and the internet
· You are able to prioritise work to meet deadlines and able to manage time effectively
· You have a positive ‘can do’ approach, with a willingness to learn new skills
· You have a proactive and creative approach with the ability to generate new ideas and carry them forward
· You have an understanding of the importance of confidentiality
· You are committed to equality, diversity and inclusion
· You are willing to travel across Yorkshire and the Humber
If you have any questions about the process, or you would like to have an informal discussion about the post, please contact us by email.
Our vision is for everyone affected by cancer to have the best support possible.



The client requests no contact from agencies or media sales.
You will lead all aspects of charity financial and resource management for two separate but closely connected charities, the Army Cadet Charitable Trust UK (ACCT UK) and the Combined Cadet Force Association (CCFA), which are supported by a single head office team. We are looking for someone to bring enthusiasm, personal credibility, discretion and sensitivity. You will be ultimately responsible for Finance and Resource Management within the charities.
You will work directly with the trustees of both charities and the wider Senior Leadership Team (SLT) which comprises of the Director of Development, the Deputy Chief Executive (DCE) (Director of HR and Programmes), and the Chief Executive. You will have primary responsibility for ensuring that the charities meet their statutory obligations, that financial functions are well ordered and support the work of the charities.
Managing and leading a small and diverse team through high pressure periods including month end, year-end and annual budgeting, you require high emotional intelligence and excellent communication skills. You will work closely with staff at all levels, often having to mentor the charities’ managers to help them plan and manage their own budgets.
Your financial responsibilities are substantial as you will have overall control and responsibility for all financial matters. You will be thinking both strategically and seeing the big picture, whilst also analysing figures in detail to ensure that the financial management of both charities are sound. In periods of change and growth, it is critical that you are effective in coordinating corporate finance (funding sources, non-profit capital structuring and investment decisions) and managing charity policies regarding capital requirements to deliver against each charity’s objects and plans, taxation, equity and investments as appropriate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a passionate and proactive fundraiser eager to play a pivotal role in transforming education opportunities for children through locally powered change? If so, we’d love to hear from you.
With outstanding relationship-building and stewardship skills, you’ll work collaboratively with the AfriKids team in northern Ghana and the UK to identify and steward our committed and passionate supporters in the UK and internationally.
Reporting to the Head of Fundraising, and part of a small but ambitious fundraising team, you will manage our relationships with many of AfriKids existing and prospective major and mid-level donors, as well as have oversight of our small individual giving and community & events programmes.
Your role will focus on building existing relationships, developing stewardship plans, identifying and researching prospects and forming proposals. You’ll work closely with our Communications Manager to develop bi-annual appeals to our donors, securing match funding opportunities and developing engaging asks. You’ll also work to build a legacy giving ask, and explore other fundraising opportunities relevant to our target audience.
You will play a key role in supporting the development of the team’s fundraising strategy, using your experience and knowledge of the fundraising landscape to help us devise an ambitious but sustainable plan to expand and safeguard our work into the future.
Unlocking the power of communities to ensure children's rights in northern Ghana, so that they can thrive now and as the leaders of tomorrow.



The Difference is an education charity, founded to change the story on lost learning. Our vision is to see lost learning falling nationally by 2030 and for schools to be better equipped to support all children, particularly those most vulnerable.
We are a small, growing charity delivering many school leadership programmes, with a growing research and policy arm. We have had excellent early impact but there is work ahead to capture this, share learning with schools and policy-makers, and campaign to lower exclusions across England.
The Role
This is an exciting time to join The Difference as we increase our impact, reach more schools, and develop our influencing strategy. As People and Operations Manager you will:
- lead our professional development offer
- support and oversee all performance management
- refine, implement and oversee our recruitment strategy
- support the delivery of smaller events including publication launches and symposiums
- support the operational needs of the organisation, ensuring compliance with HR policies
Our work is fast-paced, our roles are broad, and there is a culture of being highly autonomous, reactive and flexible. If this sounds exciting rather than daunting, then this could be the role for you!
The Candidate
We are seeking a combination of the following skills, aptitude and experience:
- Experience designing and delivering staff training / professional development
- Track record building productive work cultures with colleagues with a range of experiences
- Experience coaching and line managing
- Evidenced interest in thoughtful hiring practices to acknowledge and reduce impact bias, including matching competitive processes with headhunting leads to improve diversity of insight and experience in candidates
- Experience in managing a diverse portfolio of work in a standalone role, with the ability to work to deadlines, remain calm under pressure, and reprioritise work in accordance with organisational needs
- A career/volunteering which evidences commitment to The Difference's mission of improving the lives of vulnerable children
You are more likely to be successful in your application if you have either/both:
- CIPD trained or willing to begin training & accreditation process
- Experience working in fast-paced start up culture; can-do in contexts of ambiguity
- Demonstrated experience in dealing with employee relations cases
- Experience in relational practices including restorative work
The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them.
The client requests no contact from agencies or media sales.
Location: Home-based with regular travel to the Guildford office
Job Type: Full time, 37.5 hours per week
Contract Type: Permanent
Salary: £39,867 - £44,297 per annum
Benefits: 27 days holiday bank holidays (pro rata for part time roles), healthcare cash plan, life assurance, paid compassionate leave, enhanced sick pay, memberships plus many more staff benefits.
There’s never been a better time to join the team! Our client have launched an ambitious new strategy – and they want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.
They’re looking for a Membership Engagement Manager to encourage income growth through the development and implementation of effective membership initiatives that enhance the member experience, improve retention, and increase value.
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
They are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. They strongly believe that diversity strengthens their work. If you are already passionate about cycling, that’s great, many of them are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most.
The role is home based in the UK, with regular weekly travel to the Guildford office.
Applications close at 9:00am on the closing date shown
You may also have experience in the following: Member Relations Manager, Community Engagement Coordinator, Membership Experience Director, Engagement and Retention Specialist, Member Outreach Manager, Membership Growth Strategist, Community Relationship Manager, Member Involvement Lead, Engagement Programs Manager, Member Experience Advocate, Subscriber Engagement Coordinator etc
REF-221 973
About ARTICLE 19
For over 35 years, ARTICLE 19 has worked for a world where all people everywhere can freely express themselves and actively engage in public life without fear of discrimination.
Together with our partners, we:
• THINK – We develop cutting-edge research and legal and policy analysis to drive change worldwide.
• DO – We lead work on the frontlines of expression through our 9 regional hubs across the globe.
• PROPEL – We propel change by sparking innovation in the global freedom of expression movement.
When you work with ARTICLE 19, you’re not just joining an organisation – you’re joining a movement for a freer, fairer world.
Role Summary
As Business Development Programme Officer, you’ll play a key role in expanding ARTICLE 19’s unrestricted income through creative and strategic fundraising. Working closely with the Business Development Team, you will support the delivery of our Business Expansion Strategy by cultivating relationships with individual donors, corporates, and major funders.
What You Will Be Doing
In this role, you’ll support fundraising across multiple streams—researching prospects, managing donor data, assisting with events, and contributing to compelling campaigns. You’ll help build engagement strategies for high-value donors and ensure strong donor stewardship and communications. Collaborating with teams across the organisation, you’ll align fundraising with wider campaign and communications efforts.
What You Will Bring
You’ll have experience in fundraising, marketing, or donor engagement, with strong project management and communication skills. A proactive mindset, attention to detail, and the ability to manage multiple deadlines are essential. Familiarity with CRMs and a commitment to data protection are also key. Above all, you’ll be passionate about human rights and thrive in a diverse, international environment.
Our Reward Package
• Salaries are determined by our salary scale.
• We offer comprehensive benefits including a range of well-being plans, generous paid leave and public holidays, family-friendly policies, and generous sickness and absence leave.
Our Culture
We are a people-centred and flexible employer—a friendly and passionate global organisation that lives and breathes our mission and values. We strive to be agile, work collaboratively, and are committed to DEI (Diversity, Equity, and Inclusion) and staff wellbeing.
Our Commitment as an Equal Opportunities Employer
Our mission is to welcome everyone and create inclusive teams. We celebrate individuality and encourage you to join us and be your authentic self at work—with the freedom to take responsibility, show autonomy, and bring creativity to your role.
About Twins Trust
Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.
Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs.
Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.
Community Fundraising Manager
This is an exciting opportunity to join an ambitious and talented fundraising team
We are looking for an experienced Community Fundraising Manager to join our small and friendly fundraising team. You will be responsible for driving our strategy for Community Fundraising, Individual/Regular Giving and Events. With a database of around 100,000 registrants and 15,000 members, these existing income streams have lots of great potential. We have amazing fundraisers in our community who take on challenges like the London Marathon, London to Brighton bike ride, or their own swimming challenge and there’s lots of great potential amongst our supporters, including our committed members and regular givers.
Contract: Permanent
Hours: 30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £31,000 - £33,000 (pro rata)
Reports to: Head of Development
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to events will also be required.
Closing date: midnight on Friday13th June
Interview dates: First-round interviews will be held on a rolling basis
Purpose of the role
- Grow a successful existing income stream (Fundraising Events and Regular Giving) and develop and grow a comparatively new income stream (Community Fundraising and Individual Giving) for Twins Trust. You will do this alongside other fundraisers in the team and with support from a Fundraising Officer.
- Lead and develop a multi-year strategy for growing our Community and Events programmes, with a well-planned calendar of events throughout the year covering different themes and geographies.
- Lead the strategy for our Individual/Regular Giving programme
- Lead on the creation, planning and delivery of a new Twins Trust owned mass participation fundraising event
- Provide strategic support and guidance to our Fundraising Officer to implement the annual raffle, ongoing Lottery programme and Individual Giving programme.
- Work closely with other teams across Fundraising, Membership and Communications to spot opportunities to maximise income and drive new projects forward
- Provide exceptional relationship management and stewardship to fundraisers in our community to make them feel appreciated, maximise income raised and encourage repeat fundraising
Ideal candidate
The ideal candidate will have demonstrable experience of developing and implementing a strategy for Community They will be able to demonstrate how they have delivered one or more of these income streams and grown these programmes significantly, providing excellent stewardship to fundraisers.
Person specification
Essential
- Significant experience of leading a 6 figure multi-year community fundraising strategy including forecasting and monitoring income and expenditure
- Experience of leading community, events, or Individual/Regular Giving fundraising - taking ownership and achieving growth in scale and income
- Experience of creating and delivering a new medium to large scale (£25k plus) fundraising event, maximising all commercial opportunities within it
- Excellent relationship building skills
- Ability to manage several projects at the same time
- Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
- Excellent communication skills and attention to detail
- Able to collaborate with a team of various disciplines or work independently as required
- Strong IT skills, including SharePoint and advanced Excel
- Enthusiasm for the issues we work on
Desirable
- Working understanding of admin processes relating to fundraising
- Understanding of digital marketing
- An understanding of GDPR in relation to fundraising
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The voluntary sector in the UK achieves amazing impact every day for people, society and our environment but it's not always as good at measuring and communicating that impact. That's where you come in....
We are seeking a highly motivated and experienced Impact and Evaluation expert to join our growing team. The role involves managing a portfolio of VCSE clients and providing comprehensive support to their monitoring, evaluation and learning (MEL) needs. The ideal candidate will possess a strong understanding of MEL methodologies, data collection techniques, data analysis, report writing, stakeholder engagement, and a passion for improving social outcomes through evidence-based evaluation.
Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, Project and Programme Evaluation and MEL support has grown to become a core component of our service offer. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.
This is a remote role but candidates must reside in and have the right to work within the United Kingdom. Please note that applications will only be considered where the screening questions are fully completed.
Main Duties:
- Managing a portfolio of VCSE and public sector clients and coordinating projects with colleagues, client staff members and trustees.
- Conducting comprehensive external project and programme evaluations for clients.
- Developing and implementing monitoring and evaluation frameworks at project, programme and organisational level.
- Develop impact reports that clearly communicate organisational outcomes and impact
- Collaborating with client staff and trustees to understand and address their evaluation needs.
- Analysing and reporting on project outcomes and impacts, utilising data analysis techniques to identify patterns, trends, and insights from evaluation findings.
- Plan and lead M&E workshops and training events with clients.
- Collaborating closely with line managers and colleagues to ensure high-quality service delivery.
- Supporting our fundraising clients to enhance their monitoring and impact reporting systems and processes and using monitoring data to feed into project / programme design and development
- Support clients and colleagues to develop consultation tools and undertake consultation with service users, partners and other stakeholders
- Participating in the promotion of the company’s services, including responding to client enquiries, discussing needs and developing proposals
- Research and identify new business opportunities and work with colleagues to develop
- General administrative duties, including maintaining records in line with our Quality Management System (QMS).
- Other duties as assigned by the line manager.
Person Specification:
Essential Qualities / Skills / Experience:
- A successful track record of undertaking voluntary sector project / programme evaluations and developing M&E frameworks.
- Experience of designing and developing monitoring frameworks / tools and undertaking quantitative and qualitative primary research
- Research and analysis skills such as literature review and secondary data analysis
- Ability to chart and visually communicate data and findings in effective and compelling ways
- A team player with a confident manner and a professional, flexible, positive and studious approach to the work.
- A passion for supporting the voluntary sector in the UK to better achieve it’s aims
- Experience in key social issues within the UK
- An ability to quickly develop a detailed understanding of wide ranging and complex topics.
- A high standard of written English with an ability to produce concise and persuasive prose.
- High level computer literacy, for word processing, graphic report layout design, data analysis, record keeping, and web-based research.
- Excellent verbal communication skills.
- Close attention to detail.
- An ability to manage projects with multiple contributors and stakeholders.
- A strong ability to work with data using spreadsheets and other software tools.
Desirable Qualities / Skills / Experience:
- Broad understanding of key health, social welfare and other issues in the UK that the voluntary sector seeks to address.
- Presentation skills and experience in training / mentoring.
- Experience of promoting and selling consultancy services.
- Relevant professional qualifications, memberships and evidence of CPD.
The client requests no contact from agencies or media sales.
Senior Community and Engagement Manager
London/Hybrid (2 days a week in the office in Brent)
Permanent
Part time - 3 days/24 hours per week
Salary £42,230 per annum pro rata
Excellent benefits including 5 weeks annual leave plus bank holidays (pro rata) and flexible working, pension scheme, Employee Assistance Programme, Death in Service benefit, opportunities for training and professional development
Are you a confident, strategic and impact-driven leader looking for a new part-time role based in North London?
Charity People are delighted to be working with a charity based in North London which prevents hunger, fights poverty and builds community, to recruit a Senior Community and Engagement Manager role.
The charity, alongside volunteers and partners, coordinates a network of food banks, kitchens, a community shop and café. Whilst at these locations, guests can access more holistic support, including welfare advice, asylum support and an award-winning community garden.
The Senior Community and Engagement Manager will lead the growth and development of the Community Engagement Programme, as well as the Garden Programme. Your focus will be on strategic direction, partnership building, fundraising, and overseeing monitoring, evaluation, research, and learning (MERL) activities.
Key responsibilities:
- Strategic Leadership & Programme Oversight: Lead and develop Community Engagement and Garden Programmes in line with the 2030 strategy, ensuring community collaboration, operational planning, accreditation compliance, and effective team management.
- Fundraising & Financial Oversight: Support funding proposals and budget development and oversee financial planning and delivery of services across both programmes.
- Monitoring, Evaluation & Reporting: Design and implement MERL frameworks, ensuring impact measurement and reporting to trustees, funders, and senior leadership.
- Safeguarding, Compliance & Organisational Support: Act as a Designated Safeguarding Lead, ensure policy compliance, contribute to SLT meetings, and champion equality, diversity, and inclusion across programmes.
The ideal candidate will have strategic programme management experience in community development, social impact, or environmental sectors, with strong skills in project planning, budget oversight, and working with diverse communities. You will have knowledge of safeguarding, participatory engagement models, and best practices in volunteer and community-led work. Strong leadership, communication skills, and a commitment to learning, teamwork are essential.
If you are excited by this opportunity and would like to apply, we would be delighted to hear from you.
How to apply
Please share an up-to-date version of your CV via the link below. Jen D'Souza at Charity People will be in touch with the full job pack and further details on how to apply. The application process is CV and Supporting Statement. The closing date is 12 noon on Tuesday 10 June with interviews scheduled for w/c 16 June.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Does your current Regional or Area Manager role offer you the autonomy to challenge the status quo and think creatively of new ways to improve the organisation?
Does your current role give you the freedom to shape the business, for example being involved in shop acquisitions and openings? – or are you stuck in day-to-day operations?
Are you supported, encouraged and given opportunities to develop yourself, both personally and professionally?
Do you have an enthusiasm for retail, but want to work towards something more meaningful?
Join Mind Retail. Join the fight for mental health.
About the role
We’re recruiting for a Regional Manager - a role that some people may consider daunting, but we'll support you every step of the way. All that we ask is that you dive in, embrace our culture and use your natural leadership skills to develop your team.
As Regional Manager, you’ll lead a diverse team across group of up to 16 shops within our London region, inspiring them to deliver ambitious targets and exceptional standards. Reporting into the Head of Operations, you’ll be accountable for all aspects of performance across your region:
· Consistent sales growth through innovation, sales analysis, improving operational efficiencies and controlling costs – generating income to fund Mind’s vital mental health support services
· Creatively finding new ways to acquire stock donations and to recruit volunteers
· Actively looking for new shop locations including large format shops, using your knowledge of the region
· Working with local Minds to promote their services and to understand the potential of developing meaningful partnerships.
We’re looking for someone who is an experienced leader, with a track record of delivering results through developing and motivating their people. We’re also looking for someone who is commercially aware, has strong strategic planning skills, understands retail and who lives and breathes our values:
· We put people first
· We never stop learning
· We’re stronger together
· We demand better for mental health
· We speak up for what’s right
Sound like you?
Join our team.
Due to our commitment to work/life balance, you must live within reasonable travelling distance of the region.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
About our benefits
As Regional Manager, you’ll receive:
· A competitive salary of £48,690 per year
· A company car (or Oyster card/public transport costs)
· A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
· 25 days’ paid holiday per year, plus bank holidays
· Development workshops & courses, to help build your career
· Comprehensive, personalised induction programmes, tailored to your role when you join us
· A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
· Family friendly policies & enhanced pay
· A competitive pension scheme & life assurance, available to all our employees
· 25% staff discount in all Mind shops
· Access to exclusive discounts at over 160 retailers through our employee savings app
· Employee Assistance Programme
· Cycle to Work Scheme
· Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.
Equality, diversity and inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please see the Job Description.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
We are seeking a Head of Services to lead our Youth Work and Day Centre provision at NHYC. This is an exciting time to join the organisation as we prepare to launch our new five-year strategy. You should be a thoroughly organised individual with extensive experience and expertise in operational service delivery. You should be capable of balancing strong attention to detail with the ability to think strategically, and be flexible to respond to changing demands. You should be an inspirational leader, able to motivate a diverse staff team to deliver consistently high quality services to young people.
- Salary: £46,800 to £52,000
- Deadline: Midday Thursday 19 June
For more information on the organisation and role, please click 'Apply'.
The client requests no contact from agencies or media sales.