Programme manager jobs in westminster, greater london
Are you a leader with a vision and passion for social justice?
Jesuit Missions is looking for a Director to guide our work with some of the world’s most marginalised communities and help shape a future rooted in justice, faith, and hope. This is a unique opportunity to lead an internationally respected mission and development organisation, working across global networks to make a lasting impact.
Jesuit Missions is the international mission and development organisation of the Jesuits in Britain. We exist to manifest the commitment of the Jesuits in Britain to “the service of faith through the promotion of justice”.
About the role
The new Director will:
· Provide inspirational leadership to staff, volunteers, and stakeholders.
· Ensure effective resource management and value for money across all activities.
· Build strong relationships with donors and partners.
· Advocate for Jesuit Missions’ beneficiaries and contribute to wider discussions.
· Forge strategic alliances with networks in furtherance of the vision and mission.
· Promote a positive organisational culture that reflects Jesuit Missions’ values.
Who you are
You will have:
· A demonstrable commitment to the role of mission and evangelisation of the Catholic church and an understanding of the mission of the Jesuits in Britain.
· Experience of working in the international development context.
· Experience of leadership for at least 3 years, ideally in the not-for-profit sector.
· Excellent communication, negotiation, and interpersonal abilities.
· Strong networking, advocacy, and influencing skills.
· Collaborative, inclusive, and empathetic leadership style.
See job description for more details including on how to apply.
Jesuit Missions is the international mission and development organisation of the Jesuits in Britain.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers
This is a full-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.
Richmond Carers Centre has the mission to help unpaid adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.
As a Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to adult carers and a commitment to enhancing their health and wellbeing. Much of your work will involve actively listening to carers, often via the phone support line, providing information, advice and support.
As part of the Adult Carers Support Team, you will also be involved in organising breaks for carers, outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. Part of the role will also aim to improve the identification, recognition and understanding of the needs of adult carers, raise the profile of adult carers and ensure adult carers needs are met. You will also be expected to work with our volunteers and to use appropriate monitoring and evaluation reports to show our funders what we have achieved.
You will be someone:
- Who works in a person-centred way
- Is enthusiastic, empathetic and detail conscious
- Communicates well by phone and in person
- Has an understanding of social care particularly in relation to carers
- Has experience of working with clients who have support needs
- Has experience of producing reports for monitoring and evaluation
- Is numerate and has knowledge of budgeting
- Is able to gather and assess information efficiently and think creatively to come up with solutions
- Has good communication skills including spoken, written and presentational
Main Duties include:
- To provide a regular telephone support-line, face-to-face and email support, offering appropriate, generic advice
- To offer a range of service delivery options and be involved in providing those options e.g., breaks, group work, leisure activities or other outreach activities
- To encourage and assist carers and those they care for to access Care Needs Assessments and Carers Assessments and to take up services that will enhance their lives
- To complete individual grant applications with carers for respite or if they are experiencing financial hardship due to the cost-of-living crisis
- To work where appropriate with other service providers/agencies to promote the carer agenda or jointly deliver carer support issues
- To be proactive in the registration of carers living or caring for someone within the London Borough of Richmond upon Thames
- To keep accurate records of group and individual carer engagement for monitoring and evaluation purposes
- To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public
What you are doing now:
- You might be working for or volunteering in a similar charity
- You may be working in social care for a local authority or district council
- You may have the skills we need from some other combination of work and volunteering
- Or you may be looking to return to the workforce after a timeout for personal reasons
In any event if you feel you meet the skills we need, we would like to hear from you
Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.
Benefits of working for Richmond Carers Centre:
- 28 days annual leave plus bank holidays per year (pro rata)
- Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
- Workplace Pension Scheme with Peoples Pension
- Flexible working/option of working from home (subject to CEO approval)
- Equipment and support to be set up to work from home
- Paid time off for medical appointments
- Employee Assistance Programme (EAP)
- Training and personal development opportunities
- Staff away days and socials
- Access to shared resources and training opportunities
- Supportive and friendly working environment
To apply for the role please send your CV and covering letter outlining how you meet the key requirements for the role to our HR Consultant; Viv Sage.
Applications will be reviewed on a rolling basis, therefore please submit your application early to avoid disappointment, as this role may close before the closing date.
Closing date: Friday 28th November 2025
Shortlisting date: Ongoing throughout with Viv Sage
Interview dates with Richmond Carers Centre: Weeks commencing 8th December and 15th December
Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a Real Difference Where It Matters Most
Why Kingston Hospital Charity?
Because here, your work genuinely matters. Kingston Hospital Charity isn’t just another fundraising operation, it’s the driving force behind projects that transform patient care across Kingston and Richmond NHS Foundation Trust. From creating dementia friendly environments on Kingston Hospital’s care of the elderly wards to funding the introduction of robotic assisted surgery, the charity turns generosity into tangible change. They fund what the NHS isn’t able to, bringing comfort, dignity, and innovation to patients when they need it most - and they’re ambitious about scaling that impact even further.
The team has a clear plan: to sustainably grow income and build a supporter giving programme that delivers measurable impact for patients, creates meaningful experiences for donors, and nurtures genuine, lasting relationships through storytelling that truly resonates.
What Makes This Role Great
This is both a strategic and hands-on role. You’ll lead on gifts in wills and in-memory fundraising — with the freedom to shape and grow these income streams. Working alongside the Director and the Communications and Engagement Senior Manager, you’ll develop and deliver a three-year strategy that drives real change.
You’ll collaborate with dedicated clinical colleagues and passionate supporters who care deeply about the cause. And you’ll do it within an organisation that lives its values: compassion, inclusivity, collaboration, and a genuine commitment to helping every person thrive.
Hybrid working, a supportive team, and a culture that celebrates impact. It’s the kind of role that reminds you why you got into fundraising in the first place.
Who We’re Looking For
You have solid experience in gifts in wills, and/or in-memory fundraising — and a track record of developing strategies that meet (and exceed) targets. You’re confident communicating with everyone from solicitors to clinicians to supporters, tailoring your message to build trust and engagement.
Organised, adaptable, and purpose-driven, you believe that great fundraising changes lives — and you’re ready to prove it.
How to Apply
Download the application pack for full details on how to apply, interviews will take place in person at Kingston Hospital in early to mid-December.
We work to improve the quality of care and experience of everyone who comes to Kingston Hospital or uses the services it provides across the community
Salary: Officer, Band C Level 1, £33,290- £35,289 per annum equivalent (depending on experience and skill level)
Contract length: 0.6FTE (3 days per week) for 3 years from January 2026
Location: Thames21 Head Office, Central London and at other Thames21 offices in London, as required and throughout the River Roding Catchment.
Responsible to: Thames21 Engagement Programme Manager
About Thames21
Thames21 is an environmental charity that works across London and the Thames Basin to deliver high-impact, nature-based solutions to the climate and biodiversity crisis by restoring rivers, while also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.
Purpose of the job
We are seeking a skilled engagement officer to deliver an innovative programme of community-led river engagement activities in and surrounding the River Roding as part of a project funded by The National Lottery Heritage Fund, ‘The Roding Rises’. This role will engage with groups from the urban and rural reaches of the river Roding catchment to co-design activities that support the delivery of The Roding Rises activity plan and encourage participants along an engagement pathway from awareness to participation and independent action. This role offers the post holder the opportunity to make a difference in diverse areas of London, with varying challenges and a range of ambitions.
The key skill for this role is being able to connect with and bring people together. The project relies on creating strong networks of grassroots organisations, community leaders and representatives from the public and private sectors, including councillors and politicians.
The key value for this role is curiosity. Being interested in people, able to ask questions, listen, and encourage them to get involved in whatever way they are able, will help you succeed.
You’ll thrive in this role if you can identify the strengths and assets of communities and individuals and create opportunities for them to flourish. By working together with local people in diverse communities beside waterways, you will establish a new and positive ongoing relationship between Londoners and their blue spaces.
A typical day is likely to involve keeping on track with what’s happening across the Roding catchment, meeting with key partners, being alert to upcoming network meetings, or delivering community events or activities. You might be working from home, or out of our offices in Bow or Guildhall, or be out and about with a community group or local organisation, co-producing an engagement event.
You might be posting on social media or updating the web page. You may be working on strategic, long-term plans to share the learnings from the project. You’ll be thinking both big and small on any given day!
Diversity
We primarily serve a London community, and we would love our organisation to better reflect the diversity of this great city. We encourage applications from people of all backgrounds. Being a diverse and inclusive organisation is very important to us. We actively encourage applications from candidates of diverse cultures, perspectives and lived experiences. This role is primarily about community engagement. For that reason, while an interest in environmental issues is essential, experience of working in the environmental sector is not required.
Main duties and responsibilities
1. Work with The Roding Rises Project Team, local community organisations and representatives to co-produce and deliver an inclusive and culturally relevant programme of 21 events and activities over the three-year life of the project as part of the River Connections programme of events within The Roding Rises activity plan.
2. Work with The Roding Rises Project Manager to oversee the successful delivery of the externally contracted River Testimonies and Roding Arts and Walking Festival and community co-development aspects of the Roding Masterplan.
3. Support community groups and partners with community-focused applications to the Roding grants scheme
4. In partnership with colleagues, conduct inclusive outreach activities that will engage a wide diversity of people with a range of backgrounds and life experiences, from both rural and urban areas in our core locations.
5. Build a catchment-wide community network, uploading details to Thames21’s CRM system in line with GDPR.
6. Collect and record qualitative and quantitative data on events and activities run, including written and verbal feedback from partners and participants, photos and numbers of attendees, keeping to GDPR requirements. Evaluate this information to develop the methods for engagement and inform future activities.
7. Carry out the administrative duties to run events, including conducting risk assessments and method statements, managing event registrations, liaising with local councils and community groups and maintaining and managing event equipment.
- Work with the Thames21 Training Officer to establish a group of volunteers who are trained in Thames21’s modules to maintain and monitor local sites. Includes supporting existing volunteers and assisting with building their capacity so groups become autonomous.
- Represent Thames21 and The Roding Rises at relevant local forums and proactively recruit volunteers through in-person engagement events.
- Maintain clear records of progress, ensure all administration and statistical information is kept up to date,
- Work with Thames21’s Communications Team to promote the project, celebrate its achievements and learnings; ensure key milestones are recognised, funders are acknowledged, and volunteer opportunities are publicised.
- Attend Thames21 Team Meetings and liaise with other Thames21 staff.
This job description cannot cover every issue or task that may arise at various times within the post, and the post-holder will be expected to carry out other reasonable duties from time to time that are broadly consistent with other Thames21 activities and those outlined in this document.
For more information and how to apply, please see the attached job description.
The client requests no contact from agencies or media sales.
People & Culture Manager
Location: Fully remote with flexible working arrangements
Contract: Permanent, part-time (0.6 FTE, 3 days a week which can be worked flexibly)
Salary: £21,500 - £24,000 pa, depending on experience (0.6 FTE of £35,828 - £40,000)
Closing Date for applications: Sunday 23rd November 2025, 11:59pm
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role. Please note we are only able to respond to unsuccessful candidates.
* N.b. Both a CV and a cover letter must be submitted for applications to be considered.
Screening calls: Tuesday 25th and Wednesday 26th November 2025
Interviews: Monday 1st and Tuesday 2nd December 2025
Start Date: ASAP – this is a new post.
About: The Good Faith Partnership
At Good Faith, we create solutions to society’s most difficult problems. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU.
At our core, we believe in the power of strong, unlikely relationships, to drive positive social change.
The Opportunity
Good Faith is seeking our first People & Culture Manager – a hands-on, strategic HR generalist who is excited to shape and scale a people-first culture in a growing, purpose-driven organisation.
You’ll play a pivotal role in building and embedding people practices that reflect our mission and values, ensuring Good Faith remains an exceptional place to work. As an advisor to the senior leadership team (SLT) and a key support to colleagues across the organisation, you'll be responsible for day-to-day HR operations as well as helping to shape longer-term people strategy.
This role combines compliance and compassion, policy and people, and structure and soul. It’s ideal for someone who thrives in an agile environment, brings a proactive and people-centred mindset, and wants to make a lasting impact.
Key Responsibilities
HR Operations & Compliance
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Act as first point of contact for HR matters, ensuring compliance with UK employment law and best practice.
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Maintain and embed up-to-date HR policies and processes, delivering staff training where needed.
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Manage sensitive employee relations issues (e.g. grievances, disciplinary, absence management) with fairness and integrity.
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Serve as designated Safeguarding Lead
Recruitment & Onboarding
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Lead inclusive and transparent recruitment processes, ensuring a great candidate experience
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Oversee onboarding to ensure new team members feel welcomed, equipped and engaged from day one.
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Provide direction, support, and oversight to the team member responsible for implementing recruitment and onboarding activities.
Performance & Development
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Oversee effective line management processes, ensuring they are fair, developmental and aligned with our values.
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Support managers to strengthen their people leadership skills and to deliver effective performance reviews and personal development plans.
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Identify and coordinate learning and development opportunities to support growth and career progression.
Wellbeing, Engagement & Inclusion
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Lead initiatives that promote employee wellbeing, engagement, and retention.
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Design and run staff feedback mechanisms (e.g. surveys), working SLT to act on insights and improve workplace experience.
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Champion diversity, equity, inclusion and belonging across all people practices.
People Systems & Processes
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Manage HR systems (BrightHR), employee records and documentation.
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Oversee payroll, pensions, and benefits administration (in collaboration with external providers where relevant).
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Manage Associate (external consultant) contracts.
People Strategy & Culture
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Develop and deliver a people and culture strategy aligned with our mission and values.
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Embed our organisational values across people processes and internal communications.
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Lead workforce planning to ensure we are structured for sustainable growth.
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Develop and implement internal communications that strengthen alignment and team cohesion.
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Foster a positive, supportive, and high-performing workplace culture.
Leadership & Management
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Provide line management to relevant team members, supporting their growth and wellbeing, as required
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Work closely with the SLT to provide HR insight and strategic advice.
Other
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Undertake other reasonable duties consistent with the role and the evolving needs of the organisation.
Person Specification
We value lived experience, transferable skills, and potential – so if you don’t meet every requirement, we still encourage you to apply if this role excites you. However, the following will be an asset for this role:
HR Operations & Compliance
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3–5 years of relevant HR experience, ideally within a small or purpose-led organisation.
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Demonstrated experience managing sensitive employee relations issues.
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Strong working knowledge of UK employment law, HR policy development, and HR best practice.
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Demonstrable awareness of emerging trends in People and HR, including the opportunities and ethical considerations presented by AI and automation
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CIPD qualification (Level 5 or above), or equivalent experience.
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Experience acting as a Safeguarding Lead, or working closely with a Designated Safeguarding Lead.
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Proven ability to design and deliver HR policy and compliance training.
Recruitment & Onboarding
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Experience leading recruitment, including drafting role descriptions, selection criteria, managing shortlisting and interviews
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Ability to create positive onboarding experience
Performance & Development
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Experience developing and embedding performance management frameworks, including appraisals and personal development planning.
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Ability in supporting and equipping managers in their line management responsibilities
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Experience identifying learning and development opportunities that align with organisational and individual growth needs.
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Understanding of how to support career progression and talent development in small or resource-constrained organisations.
Wellbeing, Engagement & Inclusion
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Demonstrable commitment to diversity, equity, inclusion, and belonging in people practices and organisational culture
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Experience designing and managing employee feedback mechanisms and using results to initiate change
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Knowledge of workplace mental health practices.
People Systems & Processes
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Experience managing HR systems (e.g., BrightHR or similar) and maintaining accurate and up-to-date employee records.
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Proficient in overseeing payroll, pensions and benefits administration, including liaising with external providers.
People Strategy & Culture
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Experience developing or contributing to a People & Culture strategy aligned with organisational mission and values.
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Ability to embed organisational values into internal communications, processes, and leadership behaviours.
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Demonstrated experience in workforce planning, team structuring, and anticipating future people needs for sustainable growth.
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Strong understanding of how to build and maintain a positive, inclusive, high-performing organisational culture.
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Experience writing and managing internal communications that support engagement, alignment, and transparency.
Leadership & Management
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Experience of working independently and managing a broad portfolio of HR responsibilities with minimal supervision
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Strong interpersonal skills with the ability to build trust across diverse teams and at all levels of seniority.
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Demonstrated ability to provide strategic HR insight and advice
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Experience in line management, including supporting direct reports’ development and wellbeing.
Other Skills and Attributes
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Strong written and verbal communication skills; able to communicate complex or sensitive information with clarity and empathy.
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Excellent organisational, planning, and prioritisation skills.
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Proactive, solutions-focused, and adaptable to change.
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High level of integrity, discretion and commitment to confidentiality.
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Comfortable working in a fast-paced, values-led, and evolving environment.
Working Arrangements
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Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel once a month for a Tuesday full team meeting which takes place in Bristol or Reading. Additional coworking opportunities in Bristol, Reading or London may be possible.
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This role is fully remote, with flexible working arrangements.
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All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
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You will need to have the right to work in the UK.
Supporting Your Application
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We are happy to discuss and make any reasonable adjustments you might need at any stage of the application process.
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All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
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You will need to have the right to work in the UK.
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If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.
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We’d be very happy to answer any specific questions relating to this role - please email us on with ‘Query for People & Culture Manager role’ in the email subject line and we’ll get back to you as soon as we can.
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To apply, send a cover letter (max 1 side of A4) which specifically addresses the requirements listed in the person specification, along with a CV, as we will use this to shortlist applications. Email these to us with ‘Application for People & Culture Manager role’. Applications must be received by 11:59pm on Sunday 23rd November 2025.
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For more information, see our website or find us on X at @goodfaith
The client requests no contact from agencies or media sales.
Salary: £40,000 - £45,000
Contract: Full-time, permanent
Location: Hybrid – 3 days London office (SW17 9SH), 2 days WFH
Closing date: Applications reviewed on a rolling basis
Benefits: Personal annual training budget, employee assistance programme, 25 days annual leave plus bank holidays.
We have a great opportunity for a Fundraising Manager to join the team at a charity empowering young people from low-income backgrounds across London to pursue enterprising careers and achieve financial progress.
This newly created role offers the opportunity to shape and lead fundraising activity, with a focus on trusts, foundations, and statutory income. Reporting to the Head of Programmes & Delivery, you’ll build and manage a fundraising pipeline, develop compelling bids, and contribute to strategic planning—including the development of an annual fundraising event.
They’re looking for someone with a proven track record in securing funding, who brings a proactive, creative mindset and enjoys working in a mission-led environment. The charity offers room to innovate, a positive culture, and genuine opportunities for growth.
To be successful as the Fundraising Manager you will need:
- Proven track record of securing income from trusts, foundations, or statutory funders
- Experience in building and managing a fundraising pipeline
- Excellent grant/proposal writing skills with strong research abilities
- A proactive, entrepreneurial approach with excellent collaboration skills
If you would like to discuss this role with us please contact us and quote the reference 2741HB.
Ashby Jenkins Recruitment are a specialist charity recruitment agency; we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Here at the IOP we are looking for a Project Officer within the Education and Workforce team for a fixed period until the end of September 2026 to support us in our mission.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.
Our comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose when to take your bank holidays throughout the year)
- Generous annual leave (25 days starting as a standard)
- Flexible working
The Role
This position will support the Education and Workforce team in its mission to build a thriving, diverse physics teaching community and will see you support the operational delivery of the Scholarships Programme, including the recruitment, assessment and selection of Scholars, and the two-year support programme.
What will I be doing?
Working for our Strategic Implementation Manager the focus will be on leading on the operational delivery of the IOP Teacher Training Scholarships. Key responsibilities of the role include:
- Providing support to the Strategic Implementation Manager in relation to the Scholarships budget, including creating budget forecasts and quarterly invoices.
- Working with our internal Marketing Department to shape the marketing programme and evaluating the effectiveness of our various advertising channels – including our webinar series.
- To manage applications, including setting up and maintaining the online application form, screening ineligible candidates, obtaining references from referees, collating applications for the shortlisting process and assessment panels.
- Data management and storage, including providing data and analysis to facilitate monthly/quarterly reporting and invoicing to the DfE, ensuring candidate and Scholar data is captured, maintained and deleted according to the IOP policy guidelines, supporting the tracking of scholars through their initial training and into teaching. Including, supervising the consultant in charge of the data capture of the status and wellbeing of Scholars.
Who will I work with?
You will be line managed by the Strategic Implementation Manager and support the Manager Teaching Workforce in the delivery of their projects.
Ideally, we hope you’ll apply if your skills include:
Essential Criteria
- Experience of working in a project-based environment with significant internal and external stakeholder interest. Note that formal project management qualifications are not a requirement.
- Sustained and confident working knowledge of MS Excel and handling data
- Skilled in the administration and PM of multiple projects and ensuring quality assurance through evaluation, reporting and monitoring processes and documentation.
Nice to have
- This role does not require physics subject knowledge or teaching experience, but these would be an advantage.
- Website maintenance experience
- Experience using customer relationship management software, such as Salesforce.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!
Application
Alongside your CV, please ensure you include a brief cover letter stating how you meet the person specification.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. To find out more about our work, watch this film.
Should you require any reasonable adjustments to support you in your application and / or throughout the recruitment process please do not hesitate to reach out to us for support.
To apply for this role please click the link below, best of luck with your applications!
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Job Title: Business Operations Manager
Reporting to: Head of Operations
Contract: Full time / Permanent
Closing date: 23:59pm, Sunday 16th of November 2025
1st round Interviews: Wednesday 26th & 27th of November (online).
Final stage interviews: First week of December (in-person)
Whitechapel, London with hybrid working (1-2 days per week in office)
At B Lab UK, we help businesses to meet exemplary standards and show the way forward for the whole planet. Naturally, how we run our own operations is absolutely key. That’s where you come in as our Business Operations Manager.
As Business Operations Manager, you will manage the delivery of our annual organisational planning and reporting, which is crucial as we continue to set ourselves ambitious targets. You’ll empower and enable colleagues to perform at their best through streamlined business operations, effective ways of working, and clear and consistent systems and practices. We believe you’ll bring your own unique take on where we can continue to enhance our operations.
B Lab UK is part of the global B Corp movement, with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. There are now over 10,000 B Corps spanning 102 countries and 160+ sectors, with many well-known brands including Patagonia, The Guardian, Giff Gaff and Divine Chocolate. 2,500 of those businesses are in the UK.
As Business Operations Manager, you’ll play a critical role in enhancing, embedding and embodying organisational and operational effectiveness.
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Manage the delivery of our annual organisational business planning process, supporting the Head of Operations and partnering with our leadership team, Heads of department and managers to ensure the planning cycle runs smoothly.
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Embed a structured approach to reporting and monitoring.
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Optimise internal knowledge management systems and communication channels to drive clear, effective and consistent internal communication.
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Facilitate access to robust and clean operational data in order to enable data-driven decisions.
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Advise and guide a programme of measuring ourselves against the B Corp Standards.
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Line manage a small team, providing coaching support to enable growth and development.
Please refer to the job description attached to this advert for full requirements for this role.
The kind of things we’re looking for…
We understand that some candidates hesitate to apply unless they meet 100% of the criteria. However, we strongly encourage you to apply if you meet some of the key criteria below.
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Expertise in successfully coordinating the delivery of organisational planning processes, including business planning and reporting cycles.
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Ability to line manage a small team, with an inclusive, coaching approach that will upskill others, build trust and bring out the best in everyone.
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Ability to implement reporting and tracking systems to monitor progress against objectives and ensure accountability.
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Ability to advise on internal knowledge management and operational data, in order to drive business decisions, improve performance and raise the bar across the organisation.
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Good understanding of organisational compliance and the ethical use of data.
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Strong communication skills, with an eagerness to collaborate, provide clear, accessible guidance and advice – and go further together.
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Commitment to bringing ambition, integrity, professionalism and balance to your work – as well as to the principles of justice, equity, diversity and inclusion.
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Proactive problem-solving, with the ability to plan for risks but choose courage over comfort.
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Ability to learn our digital platforms (familiarity with G-Suite, Slack and Asana helpful).
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Passion about sustainability – especially how business can be a force for good.
Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).
B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.
B Lab is the non-profit network transforming the global economy to benefit all people, communities, and the planet.
The client requests no contact from agencies or media sales.
Role Summary
Julie’s Bicycle (JB) is seeking an experienced and hands-on professional who can contribute to the organisation's financial strategy and future resilience. This is a senior leadership role within the Operations and Finance function, where you will be working closely with the Managing Director, Head of Programmes, CEO, and Treasurer, providing the essential financial intelligence needed to guide key organisational decisions.
Job title: Finance Manager
Contract: Preferably 0.8 FTE (Full-time also considered for the right candidate), 1 year contract with the possibility to become permanent
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*)
Salary: £50k to £55k p.a. (pro rata), depending on experience
Reporting to: Managing Director
Start date: ASAP - depending on candidate’s notice period
Normal hours: Office hours are 9.30 - 5.30pm, Monday – Friday. As this is ideally a 0.8 FTE role, there is flexibility on how the time is spread across the week. Please state how you would intend to allocate your time when you apply. (requests for flexible working hours will be considered)
Other:
- Annual leave is 25 days per year (pro rata) plus standard bank holidays
- Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
- All employees are able to claim 1 hour a week for personal wellbeing
- Pension scheme enrolment and 6% employer contributions (reviewed annually)
(*) Access to office space in London is always available to staff who can't or don't want to work from home.
If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided).
About Julie’s Bicycle (JB)
JB is a leading non-profit putting climate action at the heart of culture. We believe that creativity is a powerful catalyst for change—and that the arts and cultural sector has a vital role to play in building a just, regenerative future.
For over 15 years, we’ve worked with artists, cultural institutions, funders, and policymakers to mobilise creative climate leadership through advocacy, research, policy influence, training, and community building. We champion climate justice, centre equity, and believe that environmental solutions must be driven by cultural shifts as well as systems change. For more information, please visit our website.
The Role
The Finance Manager will be a pivotal position within JB’s senior leadership team, responsible for the effective and efficient management of all financial operations. This role requires a highly experienced and hands-on professional who can seamlessly manage day-to-day bookkeeping and compliance while also contributing to the organisation's financial strategy and future resilience.
The ideal candidate will have a strong background in charity finance, a deep understanding of VAT complexities, and the ambition to grow into a strategic financial leader. You will work closely with the Managing Director, CEO, and Treasurer, providing the essential financial intelligence needed to guide key organisational decisions.
Key Responsibilities
Financial Management And Reporting (Operational & Strategic)
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Hands-on bookkeeping and transaction management: Oversee and execute all financial transactions, including accounts payable, accounts receivable, payroll preparation, and bank reconciliations using the organisation's accounting software.
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Management accounts: Prepare accurate and timely monthly management accounts, commentary, and analysis for the Managing Director, CEO, and the Board of Trustees.
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Statutory compliance: Manage all aspects of Charity SORP compliant financial reporting. Prepare and coordinate the annual statutory audit, working directly with external auditors. Oversee filing and reporting to regulators including the Charity Commission and Companies House.
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VAT and tax compliance: Lead on all VAT compliance, including preparation and submission of quarterly VAT returns, ensuring full adherence to HMRC regulations, particularly those unique to the charity sector, including partial exemption requirements and annual adjustments.
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Budgeting and forecasting: Coordinate and support the annual budgeting process. Develop regular financial forecasts and projections to ensure the organisation remains financially sustainable.
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Cashflow management: Monitor and manage the organisation's cash flow, ensuring adequate funds are available for all operational needs.
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Payroll: Manage the relationship with the outsourced payroll provider, collate salary information, ensuring is accurate and up-to-date and manage pension payments.
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Coordination of confidential finance administration: Business rates/premises, company bank accounts, credit card software, audit preparation, companies house, PL, EL, PI & and drive insurance renewal process
Strategic support and leadership development
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Financial insight as part of the Senior Leadership Team: Develop and deliver clear, data-driven financial analysis and insights to inform strategic decision-making across the organisation (SLT, SMT and Board).
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Policy and procedure: Review and maintain robust financial controls, policies, and procedures to safeguard the charity’s assets and ensure best practice.
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Strategic recommendations: In collaboration with the MD and CEO, research and present options for improving financial efficiency, exploring new funding models, and strengthening the long-term financial health of Julie's Bicycle.
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Board support: Prepare monthly management accounts, as well as comprehensive financial reports for quarterly Trustee meetings, attending meetings as required to present and discuss financial performance.
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Training the team: Embed a culture of financial curiosity, procedures and basic literacy.
Grant And Project Finance
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Restricted funds: Maintain meticulous records for all restricted and designated funds, ensuring compliance with all donor and grant conditions.
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Grant reporting: Lead on preparing detailed financial reports for funders (e.g., Arts Council England, trusts, foundations), ensuring all expenditure is accurately recorded and compliant with specific grant requirements. Consolidate all the above into a shared reporting calendar.
Person Specification
Essential experience and knowledge
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Qualified accountant (ACA/ACCA/CIMA/AAT), with at least 5-10 years of demonstrable, progressive experience in a similar finance role, with a significant portion gained within the UK charity/non-profit sector.
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In-depth, practical knowledge of UK charity financial regulations and Charity SORP.
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Expert-level understanding of VAT for charities, including partial exemption and trading subsidiaries.
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Proven ability to manage the full accounting cycle, from transaction entry (bookkeeping) through to preparing statutory accounts.
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Experience in managing the annual audit process and engaging with external auditors.
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Excellent proficiency with accounting software (e.g., QuickBooks, Xero, Sage, Aquila) and advanced Excel skills.
Skills and attributes
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Hands-on and proactive: Willingness to undertake all levels of tasks, from routine data entry to high-level analysis (essential)
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Developing leadership: Demonstrable potential or experience in influencing decisions, leading process improvements, and contributing strategic thinking (strongly desirable)
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Collaborative working: Ability to nurture and maintain relationships across the team (essential)
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Exceptional attention to detail: A meticulous and highly accurate approach to all financial data and reporting (essential)
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Communication: Excellent written and verbal communication skills, with the ability to explain complex financial information clearly to non-finance colleagues, the MD, and Trustees (essential)
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Alignment with mission: A genuine interest in and commitment to the mission and values of Julie’s Bicycle (desirable)
Why Join Us?
At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture, where your voice will shape how the cultural sector responds to one of the greatest challenges of our time.
How to apply
If you’d like to apply, please:
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Complete the application form and equal opportunities monitoring form found on our website.
Submit these via our application portal by 11.59pm on Sunday 23rd Nov 2025.
We encourage people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. We are particularly keen to hear from people of colour and those who self-identify as disabled.
Please note, this post is open to people who already have the right to live and work in the UK, as Julie’s Bicycle is not currently in a position to sponsor a work visa.
A note on AI
While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work.
Thank you for your interest in working at Julie’s Bicycle.
Julie’s Bicycle is a leading not-for-profit, mobilising the arts and culture to take action on the climate, nature and justice crisis.
The client requests no contact from agencies or media sales.
Salary: £43,000 - £45,000
Contract: Permanent – Full Time
Location: London (Hybrid – 2 days per week in office)
Closing Date: Rolling
Benefits: 28 days annual leave (plus bank holidays), up to 9% pension contribution, wellness and professional development support
Are you ready to lead a transformative legacy programme from the ground up? We’re recruiting for a Legacy Manager to join a forward-thinking health-focused organisation. This is a unique opportunity to shape a new legacy strategy, grow a £1m income stream and embed legacy giving into the organisation’s culture.
In this pivotal role, you’ll:
- Design and implement a comprehensive legacy strategy
- Develop engaging marketing campaigns to inspire legacy support
- Build and nurture relationships with legacy pledgers and prospects
- Collaborate with an external administrator to manage legacy income and ensure excellent stewardship
What we’re looking for:
- Proven experience in legacy fundraising and marketing
- Excellent communication and relationship-building skills
- Strategic thinker with budget management expertise and a results-driven mindset
For an informal chat about the role, please contact Emma.
Ashby Jenkins Recruitment is a specialist charity recruitment agency. We’re committed to equity and inclusion across the sector and take a relationship-led approach to matching candidates with meaningful roles. Learn more about our diversity pledge on our website.
Please note: If we receive a high volume of applications, the organisation may close the recruitment process early.
To discuss this opportunity further, please quote reference 2730EI
Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
Tender has grown significantly in recent years. We have secured income from an increasing range of sources: corporates, major donors, trusts & foundations and statutory funders. We have done this with a small but highly effective development team.
With a clear strategic focus for the next five years, we are strengthening our development team to ensure we have the funding needed to achieve our strategic ambitions. We plan to grow both the extent of our reach across the country, and the difference we make to the people we work with. We are also planning to increase the effectiveness of our policy & influencing work, aiming to deliver significant, systemic change to how violence against women and girls is prevented.
You will play a pivotal role in raising the funding for our ambitions, focusing on statutory and trusts & foundations income streams. You will lead on both these income streams, managing existing funders and securing new funders. You will secure income from your own portfolio of funders and partners, and lead and inspire the team to achieve their own ambitious targets, both through new sources and through excellent stewardship of existing funders.
Role purpose
The main purposes of this role are:
- Researching, identifying and applying for grant funding and commissioning from statutory sources, trusts and foundations (T&F)
- Developing and writing high quality fundraising bids which align with the objectives and needs of statutory funders, T&F and Tender’s strategic objectives
- Managing and maintaining partnerships and relationships with a range of stakeholders (statutory funders, T&F, delivery partners, professionals in the sector, internal stakeholders)
- Developing the Statutory and T&F strategy in collaboration with the Development Director
Main responsibilities and duties
New business development
- Developing and implementing a strategy to develop relationships with, and maximise income from, statutory sources, T&F
- Working with service managers, designing, developing and submitting high-quality funding proposals to statutory sources, T&F which are technically sound, meet donor requirements and align with Tender’s strategic objectives
- Maintaining an up-to-date market awareness of grant-making trends and best practice in T&F fundraising
- Developing the overall statutory and T & F strategy with oversight from the Development Director
- Monitoring and reporting against business development plans to ensure objectives are achieved, and proposing plans for remedial action if projections are not on track
Relationships
- Managing relationships with Statutory sources and T&F funding Tender, building a deep understanding of the needs and requirements of each funder
- Developing and executing stewardship and relationship management plans for T&F to maximise the value and duration of their support for Tender
- Overseeing the production of high-quality monitoring reports for T&F, and using insights from funded programmes to develop case for support materials
- Working with other Tender managers to ensure the consistent tone and positioning of Tender in the implementation of marketing of all projects
- Line managing two Development Officers
Administration
- Working with the Governance team to improve operational effectiveness and quality service by identifying and implementing process improvements
- Contributing to the maintenance of Tender’s overall Development function, providing appropriate analysis and reports
- Developing and maintaining a funding database and ensuring it is up to date to effectively monitor and evaluate the strategy
- Completing all mandatory training, and proactively seek opportunities for ongoing professional development
- Ensuring that all policies and procedures are followed, including safeguarding, data protection and equal opportunities
- Working as a member of the Tender team and carrying out other duties that may be required to meet the needs of the organisation
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Aim and influence
· Assist the manager to achieve weekly/ annual sales and profit targets for each shop.
· To assist in managing the day to day running of the shops staff and volunteers with the aim maximising sales and controlling shop expenses to support SCT’s mission.
· Work within SCT values
Other key details
· A 5-day flexible working pattern, including weekends and bank holidays
·Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.
·May need to work in other shops within London if occasionally required.
· Attend and undertake any relevant training workshops, events or meetings as required.
·A satisfactory Basic Disclosure from the Disclosure Barring Service is required for this role.
Please supply a CV and covering letter
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
The client requests no contact from agencies or media sales.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
This is an exciting new opportunity to lead Muscular Dystrophy UK’s major public-facing campaigns and help drive meaningful change for people living with muscle wasting conditions.
You’ll be at the forefront of our campaigning work—building our infrastructure, shaping bold strategies, building a vibrant campaigning network, and empowering our community to influence policy and legislation. Working collaboratively across the organisation, especially with colleagues in Policy and Campaigns, Marketing and Communications, Fundraising, Volunteering, and Data, and our devolved nations leads in Services and Support, you’ll help create powerful supporter journeys and engagement activities that reflect the passion and urgency of our cause.
Reporting to the Director of Policy and Campaigns, you’ll play a key role in delivering Muscular Dystrophy UK’s policy and campaigning objectives as part of our new organisational strategy—making a tangible impact on the lives of thousands across the UK.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Head Office, London, SE1 (with flexibility for homeworking)
Closing date: Sunday 16th November
Interview date: Tuesday 25th November
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
About us
Humane World for Animals UK is part of a global animal protection organisation working for a better future for animals through advocacy, evidence-driven programmes, innovation, and collaboration. We are building impact for companion animals around the world by supporting national priorities, advancing veterinary and policy expertise, and scaling solutions that improve animal and community wellbeing.
About the position
The Vice President, Companion Animals, International provides strategic leadership for Humane World’s global Companion Animals Center of Expertise (COE), serving as the hub of subject-matter expertise and innovation for the organisation. You will drive the development of global strategies, ensure alignment with organisational priorities and scientific best practice, and support colleagues across country programmes to adapt strategies to local contexts for measurable impact.
This influential role partners closely with programmes, fundraising, advocacy, and external stakeholders to strengthen organisational visibility, secure resources, and scale effective solutions worldwide. It is an exceptional opportunity for an experienced leader who is passionate about strengthening outcomes for companion animals through systems-level change.
Key areas of responsibility:
• Provide overall strategic direction and leadership of the Companion Animals COE and support country-level programme implementation
• Guide the creation and execution of campaigns, programmes, policy efforts, field projects, and publications
• Lead and support a high-performing international team including staff and consultants
• Build and maintain strong partnerships across sectors, representing Humane World within external coalitions and professional platforms
• Work closely with Advancement colleagues to translate programme achievements into compelling donor engagement and fundraising opportunities
• Oversee budgeting, resource allocation, and financial accountability across the COE
• Establish and uphold high medical and programme standards, including development of metrics and impact systems
• Represent Humane World at conferences, with media and public audiences, strengthening global thought leadership
• Promote a positive and inclusive organisational culture across global teams
About you
You are a strategic and influential leader with:
• A bachelor’s degree in a relevant discipline (advanced degree strongly preferred)
• At least 12 years’ experience in advocacy, operations, veterinary medicine, or a related field, including leadership of teams, strategy, and budget management
• Clear success accelerating impact through collaborative global partnerships
• Excellent communication, stakeholder engagement, and problem-solving skills
• Ability to thrive in a fast-paced environment and manage multiple priorities
• A strong commitment to improving the lives of animals globally
We are searching for an experienced campaigns professional to make a difference and be part of a successful global team. If that’s you, please get in touch!
To apply
Please submit your CV and a covering letter explaining 1. your interest in applying for the role and 2. how your skills meet our requirements via the CharityJob website by 11PM, Sunday 16 November 2025.
We make bold progress for all animals by working together on the biggest problems—no matter where they are or how deeply entrenched.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
The HR Manager will operate across the full range of HR generalist functions spanning the staff hire to retire cycle, supporting members of the team who lead specialisms within this (such as recruitment, onboarding, reward and learning and development) to ensure seamless service design and delivery. As a key contact for all HTB Group Entity COOs, Heads of Department (HoDs) and Line Managers, the HR Manager will consult and agree, in liaison with the Head of People appropriate action and support for entity leaders and their teams in all operational HR matters. They will work alongside other senior members of the People Team to provide advice and support that is pragmatic and culturally appropriate while remaining at all times fully legally compliant. The HR Manager is likely to line manage one or two members of the team and will take the lead in certain areas, skill set dependent.
The Key Responsibilities
- Build healthy, dynamic relationships with entity leaders and managers to continually develop ways of working that fit entity-specific requirements in line with core HTB Group policies and procedures.
- Maintain a knowledge of best practice compliance with employment law and regulatory requirements to support appropriate risk management relating to staff employment and personnel management.
- Oversee complex employee relations cases, ensuring resolution aligns with organisational values and legal compliance.
- Ensure the appropriate and comprehensive documentation of key meetings and discussions between staff, line managers and the People Team regarding HR issues.
- Assist all levels of management with the performance management process, disciplinary and redundancy processes, and probationary period responsibilities.
- Work alongside HR Operations to support delivery of the core HR annual agenda. Lead strategic initiatives in partnership with the Head of People, contributing to the design and execution of group-wide HR strategies.
- Working with the senior People team develop relationships with external providers of benefits and services for the HTB Group.
- Support on annual budget setting and show good stewardship the resources available to you.
- Contribute to the ongoing review and update of operating processes to ensure continuous improvement of the team’s service provision.
- Report progress and people / staff analytics to senior management to facilitate effective decision making.
- Create proactive and effective programmes for upskilling HoDs and Line Managers in their understanding and handling of the full range of employee relations issues.
- Support and contribute to the ongoing growth of our Learning and Development offering.
- Will play an integral part in the recruitment and onboarding process.
- Collaborate closely with the Senior HR Manager to deliver key aspects of the People Team function, providing mutual support, and stepping in when needed to ensure continuity and effectiveness.
The Right Candidate
- Significant expertise in generalist HR practice, including operating at HR Manager level, with a proven ability to lead and influence across both strategic and operational HR functions.
- CIPD qualified Level 5 or equivalent qualification. Chartered Member of the CIPD.
- Credibility with line managers and excellent relationship building skills; a strongly people-focussed stance with the ability to maintain a practical and pragmatic approach to problem-solving and case-handling.
- The highest integrity, sensitivity and confidentiality.
- Unflappable, tenacious attitude that allows the role holder to work effectively in a dynamic and flexible context.
- Excellent knowledge of UK employee relations, with a strong track record of managing complex cases in alignment with legal standards and organisational values.
- Competence in using, promoting and optimising the use of HR systems.
- Excellent written and verbal communication skills.
Highly proficient in office software.
The client requests no contact from agencies or media sales.