Programme manager jobs
Job Title: Director
Organisation: Props Charity (associated with the Bristol Charities Group)
Location: Bristol
Based;The Vassall Centre, Gill Avenue, Fishponds, Bristol, BS16 2QQ
Reports to: Props Board of Trustees with management report to Bristol Charities CEO
Works closely with: Bristol Charities Executive Team
Team Size: Approx. 75 staff
Salary:£60-65k per annum
Hours:37.5 hour per week
Annual Leave: 31 days including bank holidays
Interview Dates: 27th and 28th November 2025
About Props Charity: Props Charity is a unique and much loved charity dedicated to developing work and social skills for adults with learning disabilities, creating employment pathways, and fostering a supportive and inclusive community. Our mission is to empower individuals through creative and practical work experiences, enhancing their quality of life and promoting independence. With a fantastic legacy to build on, we have reached an exciting stage in our development and we are currently going through a process to become a part of the Bristol Charities Group to support our ambitions to scale up our operations, grow our reach, and enhance our impact.
Role Purpose
We are now looking for an enterprising and ambitious Director to lead the charity into a new chapter. This is an exciting opportunity for an exceptional leader to shape the future of a dynamic and values-driven charity, building on strong foundations while unlocking new potential for growth, innovation, and impact. The Director will provide strategic leadership and operational oversight for Props Charity, ensuring the delivery of high-quality services and sustainable social enterprises. The role involves managing a diverse team, overseeing enterprise, training, creative and sports projects, and working in close partnership with Bristol Charities to align with broader organisational goals. The Director will secure the viability and sustainability of current operations whilst exploring future opportunities for growth in trainee numbers, scaling up social enterprises, and bringing forward Business Plans for new ventures.
The client requests no contact from agencies or media sales.
We are seeking a Major Donor Officer to join our high-performing team at an exciting time of growth for MSF UK. In this pivotal role, you will:
- Develop and implement strategies to engage and steward major donors.
- Cultivate strong, lasting relationships with high-net-worth individuals.
- Play a key role in achieving ambitious fundraising targets.
We’re looking for someone with exceptional communication skills, a proven track record in major donor fundraising or other income generating relationship management, and a drive to make a real impact on our work and the lives of our patients. Join us and be part of a dynamic team shaping the future of our mission.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid (2 days per week London Office, Wednesdays & Thursdays)
Salary: £40,682.16 per annum
Job Purpose:
The Major Donor Officer is an integral part of the Philanthropy team, responsible for managing a portfolio of major donors, principally individuals, giving between £25k-£100k and ensuring their continued support of MSF.
They are also responsible for seeking and securing new funding from prospective individual donors at the £25k-£100k level, typically via donor networks, and driving forward this new business objective within the team. At times, they will also be required to support the Philanthropy Manager and Head of Philanthropy with higher level relationships (£100k+).
Their overall focus is on delivering new and increased income for MSF's work, and feeding into the Philanthropy team strategy around the retention and acquisition of individual major donors.
Knowledge, Skills & Experience:
- Experience in major donor fundraising
- Experience in relationship management, including with senior stakeholders
- Experience in delivering against financial targets
- Excellent and engaging written communication skills and ability to adapt style to suit a wide range of supporters
- Confident interpersonal and verbal communication skills, including diplomacy and negotiating skills
- Ability to deal with people at all levels and from a wide range of backgrounds
- Accuracy and excellent attention to detail
- Proven organisational skills with experience of managing multiple tasks and prioritising effectively
- Experience of working in an office environment, maintaining effective administrative systems and procedures
- Flexible, can-do attitude and good team player – this role involves working very closely and collaboratively with colleagues in the UK and overseas
- Ability to work independently to general guidelines, with capability to use initiative and seize opportunities
- Computer literate and confident in using all Microsoft Office programmes
- Fluency in written and spoken English
- Interest in international, humanitarian work
- Commitment to the aims and values of MSF
- Willingness to travel within the UK
The client requests no contact from agencies or media sales.
Location: Rochester Airport, Kent
Department: Business Development
Salary: £45,000 - £50,000 per annum (FTE)
Hours: Full-Time, 37 Hours, Monday to Friday
Contract Type: Permanent
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,100 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
MAIN PURPOSE OF ROLE:
We have an exciting opportunity for an exceptional and highly motivated individual to help orchestrate and coordinate the successful delivery of our new strategic priority – KSS in Your Community (KSSIYC). KSSIYC is an exciting, transformational and ambitious initiative which will drive forward our strategy of working together to save more lives through delivery of lifesaving interventions and actions, engagement, awareness, relevance and ultimately income at a community level across Kent, Surrey and Sussex.
Inclusion and Diversity:
KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.
We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.
We reserve the right to close the position early if the role is filled.
Benefits package is correct at the time this advert was published.
Benefits
25 days annual leave rising with service, Occupational/Enhanced Sick Pay, Enhanced Parental Leave, Access to the Blue Light Card and Blue Light Events, Access to the Wellbeing Hub Group, Personal Pension Scheme, Group Life Assurance Cover, Group Income Protection Cover, Critical Illness Cover, Employee Assistance Programmes, Development opportunities.
REF-224 942
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are The Bike Project, a charity that collects second-hand bikes, refurbishes them and donates them to refugees and people seeking asylum in the UK. That brings better health, freedom and independence to people rebuilding their lives in the UK. That’s vital when many are living on less than £10 a week.
A bike links people to essential services, including foodbanks and legal advice, as well as the local community.
About Us
The Bike Project is an award-winning charity which refurbishes second hand bikes and donates them to refugees. We were founded in 2013 by, Jem Stein, after he struck up a friendship and found a bike for Adam, a Darfuri refugee who had fled his home in Sudan after war broke out.
The Bike Project has grown into a national operation with new CEO, hundreds of volunteers, a team of 20 committed staff, roadshows in different cities, an online shop and two workshops, one in the capital and one in Birmingham.
To date we have supported over 15,000 refugees and people seeking asylum by giving them a second-hand bike. In addition, we have supported hundreds through our programmes designed to build confidence and build friendships in the local community.
Duites and Responsibilities
This role oversees the securing and reporting of our Trusts and Foundation income, including working closely with colleagues to develop relevant, impactful and deliverable funding proposals and coordinate the stewardship of key trust and foundation relationships.
The role works closely with all colleagues to ensure a joined-up approach to income generation across the charity and our different supporter groups.
Skills and Qualifications
The ideal candidate will have demonstrable experience in preparing and submitting successful funding applications and proposals to charitable trusts and foundations, with a track record of securing five and six figure gifts, ideally within the refugee’s sector. You will have experience of working with, and applying for funding from, some of the larger grant organisations.
You will be experienced in identifying suitable prospects, developing pipelines, and managing funder relationships, adopting a strategic approach when working with colleagues across the organisation.
Location
This is a hybrid role, working from home with one day per week in either our London or Birmingham office. The salary is £42,000 for Birmingham-based employees and £45,000 for London-based employees, reflecting the London Living Wage adjustment
Benefits and Perks
As a small and agile charity, we thrive on creativity and are quick to implement fresh ideas. You’ll have the chance to witness the tangible difference your work makes through regular donation sessions at our London and Birmingham workshops.
At The Bike Project, we offer a fantastic benefits package, including:
· Extended family leave
· 25 days of annual leave (increasing with each year of service)
· Access to the Reward Hub
· An Employee Assistance Programme
· A pilot scheme for a nine-day fortnight currently underway
We warmly welcome applications from disabled and global majority candidates, as well as individuals with lived experience of the refugee or asylum system.
Application Process
To apply, please submit a CV and a short cover letter. Interviews will take place in two stages.. Shortlisted candidates may be asked to complete a short task. Only successful candidates will progress to the second stage. Closing date: 09/11
To apply for this position you must be able to prove your right to work in the UK.
Diversity, equity and inclusion are at the heart of what we value as a Charity. The Bike Project is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law.
Our hiring team are happy to support with any reasonable adjustments that are needed within the recruitment process.
To request an informal chat about the role please reach-out using the contact form on our website.
Please note applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
This is a great opportunity to lead on the day-to-day delivery of the Breast Cancer Now’s in memory giving programme and play a key role in bringing our 5-year strategy to life.
The role blends relationship-building, administration and project management.
You’ll:
-Foster long‑term, multi‑faceted relationships with people giving in memory, and deliver compassionate, personalised stewardship, so all supporters feel valued.
You’ll work with colleagues across the organisation and help identify opportunities to engage supporters in meaningful ways.
-Maintain the database up to date and drawing on data insights, you’ll help monitor performance, identify trends, opportunities for developments and support improvements to the programme.
-Gain exposure to a broad range of fundraising disciplines such as one‑off donations, regular gifts and community fundraising, and work with both internal and external stakeholders on a range of different projects.
About you
You’re a confident communicator with a natural ability to build strong, meaningful relationships—whether it’s through a warm phone call, a thoughtful email, or an in-person conversation. You understand how to engage and retain supporters by delivering high-quality stewardship and take pride in going above and beyond. You’re highly organised and detail-oriented and thrive in an environment where you’re managing a variety of tasks and multiple deadlines.
Your written communication is both sensitive and compelling, particularly when connecting with individuals who may be sharing personal, and sometimes emotional, experiences.
You’re comfortable working independently but also enjoy being part of a collaborative team where ideas and insights are shared. With strong analytical skills and a proactive mindset, you're always looking for ways to improve processes and enhance supporter experience.
Most of all, you bring empathy, curiosity, and enthusiasm to everything you do, and you're motivated by the opportunity to make a meaningful difference through your work.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date 9am Monday 10 November 2025
First stage Interview date Monday 17 and Tuesday 18 November 2025
Second stage Interview date Monday 24 November 2025
About the role:
We are looking for passionate and dedicated individuals to join our team as a Young Person’s Worker in Islington, Camden and Waltham Forest.
In this role, you will have the unique chance to make a lasting impact on young people who are at risk of homelessness, empowering them to build fulfilling, independent lives. Your day to day responsibilities will include managing a caseload of clients, developing personalised support and safety plans, and guiding young people through the process of moving into independent accommodation, employment, and education.
As a Young Person’s Worker, you will work within a trauma informed, strengths based framework, ensuring that the needs and aspirations of each young person are at the heart of your approach. You will act as the lead worker for each individual, supporting them in developing life skills like budgeting, self care, and cooking while helping them access vital services such as mental health support, housing advice, and employment opportunities. Your role will be crucial in motivating and coaching young people to take ownership of their futures, helping them navigate their journey to independence with confidence.
Working at Single Homeless Project (SHP) means being part of a committed, supportive team that’s dedicated to creating positive change in the lives of young people. In addition to the difference you will make, you will also have the opportunity to grow your own career, with access to ongoing training and professional development. If you are ready to be part of something truly meaningful and make a real difference, we’d love to hear from you.
About you:
- You bring experience working with young people in the community and in accommodation services.
- Your toolkit includes practical skills in motivation and coaching young people
- Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
- You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
- A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
About Us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic team. Together, we'll transform lives and build a stronger community.
Important Info:
Closing Date: Sunday 9th November at midnight
Interview Date: Monday 17th and Tuesday 18th November at SHP Head office in Kings Cross.
Please note there will be a second round of interviews for progressed candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
Are you an experienced strategic leader with a passion for innovation and impact?
RABI (Royal Agricultural Benevolent Institution) is seeking a dynamic Head of Business Development to shape and lead our research, pilots, and partnership programmes that address the Farming Wellbeing Gap. This is a pivotal role at the heart of our 2025–2030 strategy, ensuring that farming people have access to innovative, evidence-led support.
As Head of Business Development, you will:
- Provide strategic oversight of our research agenda, ensuring insights inform services and sector influence.
- Lead major pilots that support farmer wellbeing.
- Develop organisational grant and partnership frameworks to extend reach and impact.
- Build and lead a high-performing team culture within Business Development.
- Represent RABI with credibility to external stakeholders and partners.
About you:
You are an experienced leader in business development, service innovation, or research, ideally with a background in the charity, public, or rural wellbeing sector. You’ll bring strong strategic and programme management skills, confidence in building partnerships, and a proven track record of leading change. An affinity with RABI’s mission and farming communities is essential.
Key responsibilities:
Strategic Leadership:
- Provide strategic oversight of RABI’s research agenda, ensuring insights shape organisational direction, new initiatives and create sector influence.
- Lead the identification, scoping, and piloting of new services and programmes that address farming families’ health and wellbeing needs.
- Drive the development of organisational grants and partnerships frameworks to strengthen resilience and widen impact.
- Champion innovation while ensuring pilots and research are underpinned by robust evaluation and impact measurement.
Team Leadership & Management:
- Build and lead a high-performing team culture that is collaborative, ambitious, and aligned with RABI’s goals.
- Ensure team structures and resourcing reflect the organisation’s growth, creating opportunities for talent development and succession.
Research and Insights:
- Oversee the commissioning and delivery of the research strategy, ensuring a balance of community engagement, applied practice based work and academic partnerships.
- Ensure research outputs are usable, timely, and embedded into any new RABI service design or pilot, and shared wider in support of advocacy and profile building.
Innovation and Partnerships:
- Lead major pilots including Farmers Aid Critical Care app and Click & Chat Mental Wellbeing platform, ensuring effective design, launch and evaluation.
- Oversee the development of an organisational grants framework to support partners and extend reach and impact.
- Embed new service models into organisational practice ensuring a structured handover to Service Delivery or other delivery partners to create seamless transition into BAU.
Cross-Organisational Collaboration:
- Work closely with Communications, Service Delivery and External Affairs to ensure alignment of initiatives with the overall organisational strategic intent.
- Collaborate with IS, Volunteering and Fundraising to maximise impact and ensure integrated CRM data and insight.
- Contribute as an active member of the Senior Leadership Team to organisational strategy, planning, and risk management.
Representation & Advocacy:
- Act as a spokesperson for RABI, representing the charity with credibility to external stakeholders, partners, and media as required.
- Champion the needs and voices of farming people, ensuring services are designed with and for the community.
Person Specification:
Essential
- Proven leadership experience in business development, research, service innovation, or related fields within the charity or public sector.
- Track record of developing and implementing strategies that drive organisational growth and innovation.
- Experience of leading and managing multidisciplinary teams through periods of change and expansion.
- Strong understanding of overseeing a portfolio of research and its role in shaping services.
- Ability to oversee the design and delivery of multiple pilots that are scalable, sustainable, and evidence based.
- Excellent planning, programme management, and project evaluation skills, with the ability to balance a diverse portfolio.
- Skilled at developing and maintaining effective partnerships and external stakeholder relationships.
- Strong communicator, confident in representing the organisation externally at senior levels.
- Affinity with the goals and objectives of RABI.
- Full, clean UK driving licence and willingness to travel and work occasional unsociable hours.
Desirable
- Experience within the UK farming/agricultural community or rural wellbeing sector.
- Knowledge of grants and partnership frameworks within a not for profit context.
- Programme or project management qualification (e.g. Prince2, MSP).
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI
BENEFITS
- 28 days annual leave plus bank holidays (based on full time working).
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
- On site parking.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-224 884
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Ware, Hertfordshire, SG12 8LX; (some hybrid working will be possible)
Team: Marketing & Communications Team
Reports To: Head of Marketing & Communications
Salary: £26,523 per annum
Employment Type: Full-Time
All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.
Role Overview
The Donor Relations Officer will be responsible for crafting compelling, donor-centred communications that strengthen long-term relationships with partners and supporters, deepen engagement and inspire giving. One of the main areas of responsibility will be to produce proposals and reports for stakeholders, especially strategic partners and donors. The postholder will work closely with the other members of the Marketing and Communications team, as well as collaborating with other departments within the college. The ideal candidate will have proven experience of producing copy for fundraising and donor relations purposes, and will be a skilled storyteller who can translate the strategic objectives of the college into resonant narratives, understands donor motivations, and writes with clarity, empathy, and purpose.
Key Responsibilities
Fundraising & Stewardship Writing
- Develop persuasive and high-quality copy for multi-channel fundraising campaigns (direct mail, email, website, social media etc.)
- Write impact reports and stewardship letters that convey gratitude and demonstrate impact.
- Create case statements, proposals, and presentations for major donor and foundation audiences.
- Oversee the ongoing use of Donorfy CRM to ensure it functions in a way that optimises ANCC's efficiency and makes full use of its functionality; carry out system integrations as needed.
Storytelling & Content Development
- Interview students, alumni, partners, staff and donors to develop authentic, mission-driven stories.
- Adapt organizational content for various donor segments, ensuring a consistent voice and message.
- Collaborate within the Marketing & Communications team to pair copy with strong visuals, and input to other priority projects as required.
Editing & Quality Control
- Proofread and edit donor communications to ensure accuracy, clarity, and alignment with the college ethos and brand guidelines.
- Maintain a consistent, donor-focused tone across all written materials.
Collaboration & Strategy
- Work closely with the members of the Marketing & Communications team to align donor messaging with campaign goals.
- Collaborate with other teams across the college including the Academic, Training and Finance Teams.
- Contribute to the development of content calendars and communication strategies.
- Track and analyse response rates and engagement to inform future copy.
· Fully participate in All Nations community activities when possible.
Qualifications
Required:
- Bachelor’s degree in Communications, Journalism, Marketing, English, or related field, or equivalent work experience.
- 3+ years’ professional writing experience, preferably in donor relations and fundraising communications.
- Proven ability to write clear, compelling, and engaging copy and marketing materials for diverse audiences.
- Strong interviewing, research, and storytelling skills.
- Excellent editing and proofreading abilities with strong attention to detail.
- Familiarity with donor stewardship best practices and fundraising language.
- Experience of producing and tracking fundraising campaigns, tracking impact, reporting and lesson learning.
- Excellent written and verbal communication skills, including the ability to effectively present information and engage cross-culturally.
- Ability to work collaboratively within a multicultural team and wider organisational departments.
- Experience with CRM or donor database systems.
Preferred:
- Knowledge of direct response fundraising principles.
- Basic understanding of SEO and digital content best practices, and awareness of upcoming trends and changes in the sector, including best use of AI.
- Experience of working with Canva and other document editing software which pair visuals with text.
- A heart for Christian cross-cultural mission and commitment to the goals and ethos of All Nations Christian College.
Core Competencies
- Mission Alignment: Deep commitment to the organization’s mission and values.
- Empathy: Ability to write from the donor’s perspective, honouring their role in making impact possible.
- Creativity: Innovative in approach while respecting brand and voice consistency.
- Collaboration: Works well across teams and responds constructively to feedback.
- Deadline-Driven: Manages multiple projects efficiently while maintaining high quality.
Other Information
· There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College’s mission, from a personal faith basis.
· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).
· Located at Easneye, Ware, Hertfordshire, UK.
· Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events
· Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.
· Applicants must have the right to work in the UK
Benefits
§ Salary of £26,523 per annum
§ Employer pension contributions of 8%. A salary sacrifice scheme option is also available.
§ Life Assurance of three times salary
§ Employee Assistance Programme
§ 30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.
Free, freshly prepared lunch at the College on your working days on site.
To apply for this role, please send us your CV and a covering letter explaining how your skills and experience are relevant, and why you are the ideal candidate for this post.
To cultivate biblically rooted, hope-filled and culturally relevant engagement with God's mission by training and equipping disciples of Jesus Christ



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support Mentor
Location: Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £27,000 (Full Time equivalent)
Shift Pattern: Part Time 15 hours per week Monday to Friday on a rota between 09:00 - 17:00 and 13:00 - 21:00. You may be required to work bank holidays and evenings as required.
About the Role
We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:
- Supporting residents with daily tasks
- Holding a caseload, conducting key work sessions which are personable to their needs
- Carry out regular welfare checks, safeguarding checks, and general living checks
- Encourage residents to take part in activities and events
- Keep support plans up to date on a regular basis
- Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
- Carry out general housing management support
About You
We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. Further we look for:
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
The Highlands and Islands Students’ Association (HISA) is the democratic voice for student across the University of the Highlands and Islands (UHI), representing learners at every level of study—from further education and apprenticeships through to undergraduate and postgraduate programmes. Our representation spans the full breadth of the UHI partnership, working closely with ten Academic Partners to ensure students are supported, included, and empowered wherever
and however they study.
The role of the Chief Executive Officer is to provide strategic support to the student officers within our student-led organisation, and to provide support and leadership to the senior leadership team and our Board of Trustees.
The post-holder is required to provide an interface between the Trustee Board and the leadership team, and between other key decision-making bodies within the Students’ Association, converting policy and strategy into action.
Our CEO will be a source of continuity within the Students’ Association, providing vision and expertise to drive the Association forward towards organisational goals whilst ensuring that the Association is structured to facilitate Student Officers’ work towards organisational objectives.
As a key contact and partner with UHI stakeholders, the CEO is required to work towards aligning the Students’ Associations' progression into the UHI’s strategy. The CEO should also ensure that all aspects of organisational risk are identified, monitored and managed.
Primary Responsibilities
1. Strategic Leadership
2. Senior Leadership Team (SLT) Management
3. Operational Management
4. Student Leadership and Governance
Please download the Recruitment Pack to see the full Job Description & Person Specification
HISA’s purpose is to represent, support and enhance the student experience at UHI via a range of activities delivered across the student journey.
The client requests no contact from agencies or media sales.
The Sumatran Orangutan Society (SOS) is dedicated to protecting orangutans, their forests, and their future. Together with our local partners in Sumatra, we’re protecting vital ecosystems and creating resilient landscapes where orangutans – and people – can thrive.
We’re looking for an experienced and creative fundraiser to lead our individual giving and supporter engagement programmes, grow our supporter base, and champion innovation in public engagement and income generation. You’ll be rallying resources which will ultimately help us grow our impact for wild orangutans and the people living alongside them.
The Role
As Head of Individual Giving & Supporter Engagement, you’ll lead the strategic development and delivery of SOS’s public fundraising portfolio – inspiring individuals around the world to take action and give generously for the future of Sumatra’s rainforests and wildlife.
You’ll be responsible for individual giving, digital acquisition and retention, legacies, appeals and campaigns, and supporter events. You’ll be given the freedom to innovate, identifying and developing new income streams and engagement products and approaches that help us reach and inspire new audiences.
We’re particularly interested in candidates with strong acquisition experience, who can help us grow and diversify our supporter base.
Reporting to the CEO, you’ll work closely with communications, partnerships, and programmes colleagues to build an engaged community of supporters and advocates for SOS.
Key Responsibilities
Leadership & Strategy
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Lead the development and delivery of SOS’s public fundraising strategy, ensuring alignment with the organisation’s mission and income targets.
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Set and manage income and expenditure budgets for all individual giving fundraising streams, ensuring healthy ROI and sustainability.
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Set clear targets and KPIs, with robust financial planning, forecasting, and monitoring.
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Foster innovation across public fundraising, developing and testing new products and propositions.
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Promote a culture of data and insight-driven decision-making, continuous improvement, and connecting our supporters to the impact they enable.
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Adhere to the Fundraising Regulator Code of Practise and Data Protection legislation and ensure the SOS Donor Promise and Fundraising Values are alive and visible in all fundraising activity.
Individual Giving & Donor Development
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Oversee acquisition, retention, and uplift strategies for individual donors, ensuring a seamless and inspiring supporter journey.
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Design and manage a calendar of appeals and campaigns, including the Big Give Christmas Challenge.
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Work closely with Communications & Marketing colleagues to deliver compelling creative content and integrated fundraising campaigns across digital channels.
Digital Fundraising
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Lead on digital acquisition strategy and performance, testing and optimising paid and organic campaigns to grow SOS’s online giving and supporter base.
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Manage and optimise digital giving platforms, donor journeys, and analytics to improve conversion, retention, and lifetime value.
Legacies & Events
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Develop and implement SOS’s legacy marketing strategy, raising awareness and nurturing pledgers and enquirers with care and authenticity.
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Manage fundraising events (such as our Buffoonery comedy night) and oversee community fundraising initiatives, optimising engagement and lifetime value.
Collaboration & Management
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Line manage the Development Assistant, ensuring that our supporters receive outstanding stewardship.
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Work closely with colleagues across Development, Communications, and Programmes to ensure a joined-up approach to engagement, conversion, and storytelling.
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Keep up to date with sector trends, digital innovations, and regulatory requirements, ensuring compliance and best practice in all fundraising activity.
About You
You’re a strategic and practical fundraiser who knows how to inspire public giving. You combine creativity with an analytical approach, and you’re motivated by purpose and impact. You’ll flourish in a small, committed team where innovation and collaboration are key.
Essential:
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Significant experience in individual giving and/or digital fundraising, including both strategy development and delivery.
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Proven track record of meeting or exceeding income targets across multiple channels.
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Familiarity with CRM systems and digital fundraising platforms.
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Strong understanding of digital acquisition and retention techniques, data-driven fundraising, and supporter journeys.
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Experience managing appeals and campaigns, ideally including match-funded initiatives (e.g. the Big Give).
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Excellent copywriting, creative and analytical skills, with an eye for compelling storytelling.
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Experience in budget management and performance reporting.
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Collaborative and adaptable, with excellent project management and communication skills.
Desirable:
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Experience in product development or innovation in the charity sector.
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Knowledge of legacy fundraising.
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Interest in environmental, conservation, or international development causes.
We work to protect orangutans, their forests and their future.

The client requests no contact from agencies or media sales.
Befriending Coordinator x1
Fixed Term until March 2027 / 21 hrs per week / Salary £29,571 FTE (£17,742.60 pro rata)
Do you want a job that makes a positive difference in people’s lives?
Age UK Croydon have an established befriending service providing one-to-one befriending for older people in their home. We are now launching a new and exciting Gift of Friendship (GoF) Programme to run alongside this existing face to face and telephone befriending service
The GoF programme will offer a new additional person-centred companionship service where volunteers and older people are matched to reduce loneliness and isolation together. The service is person centred and dependent on the goals of the individual which could include, going for a walk, going shopping, attending activities or helping an older person to build or regain confidence in going out and about and developing more social connections.
We are looking for excellent people skills, a strong initiative, and effective communications, including an ability to build relationships with clients and volunteers, and undertake matching in an astute and sensitive manner. You will also need excellent administration skills with high levels of accuracy and attention to detail.
If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.
The role will demand a division of time between the office, and out in the community completing home assessments and matching visits. The position will be subject to a satisfactory Enhanced DBS check and references.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.
Closing date for applications: 5pm Thursday 20th November
Interview Dates: Wednesday 26th November
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Content & Copywriting Officer will involve developing engaging content for our social media channels, website blogs, and news section, as well as collaborating with the Search Engine Optimisation Officer to optimise copy for improved visibility and reach. You will play an important part in telling Muslim Aid’s story, inspiring our supporters, and helping to drive donations through impactful and well-crafted messaging.
About the Role:
- Develop compelling, engaging, and audience-focused content for social media platforms, blogs, news updates, and campaigns.
- Collaborate with the SEO Officer on the production of keyword-optimised copy for landing pages, appeals and campaign content.
- Develop storytelling pieces that highlight Muslim Aid’s projects, beneficiaries, and impact.
- Review written content for accuracy, consistency and alignment with Muslim Aid’s tone of voice and brand guidelines.
- Collaborate with the programmes, fundraising and communications teams to deliver content that supports appeals and organisational goals.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role
To be successful in this role, you will need:
- Proven experience in content writing, copywriting, or digital communications.
- Excellent writing, editing, and proofreading skills with attention to detail.
- Experience writing for social media, websites, and blogs.
- Excellent communication and interpersonal skills with the ability to liaise with a variety of stakeholders and employees at all levels.
- Strong research skills and ability to generate creative, compelling content ideas.
Why you should apply:
Join Muslim Aid as a Content & Copywriting Officer and use your creativity to tell stories that inspire change. You’ll craft impactful, optimised content that connects supporters to our mission and drives donations. If you’re passionate about storytelling and making a difference, apply now to help shape Muslim Aid’s voice and impact.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV and a portfolio of your work.
Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref DAP 252
Closing date: Wednesday, 26th November 2025 at 9:00am
Are you a proactive, collaborative and highly efficient individual who has a proven record of working in services providing administrative support in a busy, pressurised environment? Do you have experience managing Customer Relationship Management systems, including inputting data and creating reports, and of working in services which provide support to people who have faced adversity and disadvantage?
If so, join St Giles as a CRS Data/Admin Processor where, as part of a high-performing multi-agency team, you will provide vital administrative support to teams across one or more contracts awarded by the HMPPS to deliver Wellbeing services in Wales.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will monitor and manage the receipt of referrals from Probation through the Customer Approved System (CAS) and ensure all inputting is accurate and within agreed timescales and provide regular activity reports to the Wellbeing Manager. You will act as the primary point of contact for all enquiries, external and internal, to ensure communication channels are clear and effective, while also liaising with external stakeholders (such as prisons), delivery partners, spot purchase providers and other agencies to arrange appointments, referrals, and generally ensure information exchanged is done in a clear, timely and effective manner.
We will also count on you to develop and maintain processes for recording and monitoring resource allocation such as staff and volunteer expenses, spot purchase expenditure, training and provide regular reports to the Wellbeing Manager, plus provide administration for meetings, including bookings, invitations and minute-taking. Proactively adopting a learning approach to the role, improving skills and knowledge to continue providing a high-quality service for service users is also a key element of this role.
What we are looking for
- An understanding of the barriers faced by people with complex and multiple needs
- The ability to manage their workload including prioritising tasks and communicating with colleagues where delegation or allocation is required.
- Experience of creating and communicating performance and budgetary reports in a variety of formats
- Proficient in inputting data onto Customer Relationship Management Systems accurately and within agreed deadlines
- Ability to coach volunteers so they understand the necessary processes as part of their role
- Strong interpersonal, relationship-building and communication skills, verbal and written
- Excellent IT skills and a professional, empathetic and flexible approach to your work
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
Prosesydd Gweinyddol/Data CRS
A ydych chi'n unigolyn rhagweithiol, cydweithredol a hynod effeithlon sydd â hanes profedig o weithio mewn gwasanaethau sy'n darparu cymorth gweinyddol mewn amgylchedd prysur, dan bwysau? Oes gennych chi brofiad o reoli systemau Rheoli Perthnasoedd Cwsmeriaid, gan gynnwys mewnbynnu data a chreu adroddiadau, ac o weithio mewn gwasanaethau sy'n darparu cymorth i bobl sydd wedi wynebu adfyd ac anfantais?
Os felly, ymunwch â St Giles fel Prosesydd Gweinyddol / Data CRS lle, fel rhan o dîm amlasiantaeth perfformiad uchel, byddwch yn darparu cymorth gweinyddol hanfodol i dimau ar draws un neu ragor o gontractau a ddyfarnwyd gan y Gwasanaeth Carchardai a Phrawf EF (HMPPS) i ddarparu gwasanaethau Llesiant yng Nghymru
Am Ymddiriedolaeth St Giles
Elusen uchelgeisiol, sefydledig sy'n helpu pobl sy'n wynebu adfyd i ddod o hyd i swyddi, cartref a'r cymorth cywir y mae ei angen arnynt. Yn ganolog i'n hethos mae ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth a bod mewn gang, yn allweddol i newid cadarnhaol mewn eraill.
Am y rôl allweddol hon
Bydd ein hymgeisydd llwyddiannus yn monitro ac yn rheoli derbyn atgyfeiriadau gan y Gwasanaeth Prawf drwy'r System Cymeradwyaeth Cwsmeriaid (CAS), yn sicrhau bod yr holl fewnbynnu yn gywir ac o fewn yr amserlenni y cytunwyd arnynt, ac yn darparu adroddiadau gweithgarwch rheolaidd i'r Rheolwr Llesiant. Byddwch yn gweithredu fel y prif bwynt cyswllt ar gyfer pob ymholiad, allanol a mewnol, i sicrhau bod sianeli cyfathrebu'n glir ac yn effeithiol, wrth hefyd gysylltu â rhanddeiliaid allanol (megis carchardai), partneriaid cyflawni, darparwyr prynu ar y pryd ac asiantaethau eraill i drefnu apwyntiadau, atgyfeiriadau, ac yn gyffredinol sicrhau bod gwybodaeth a gyfnewidir yn cael ei gwneud mewn modd clir, amserol ac effeithiol.
Byddwn hefyd yn dibynnu arnoch i ddatblygu a chynnal prosesau ar gyfer cofnodi a monitro dyrannu adnoddau, megis treuliau staff a gwirfoddolwyr, gwariant prynu ar y pryd, hyfforddiant, a darparu adroddiadau rheolaidd i'r Rheolwr Llesiant, yn ogystal â darparu gweinyddiaeth ar gyfer cyfarfodydd, gan gynnwys archebion, gwahoddiadau a chymryd cofnodion. Mae mabwysiadu dull dysgu yn rhagweithiol yn y rôl, gwella sgiliau a gwybodaeth i barhau i ddarparu gwasanaeth o ansawdd uchel i ddefnyddwyr gwasanaeth, hefyd yn elfen allweddol o'r rôl hon.
Am beth rydym yn chwilio
- Dealltwriaeth o'r rhwystrau mae pobl gydag anghenion cymhleth a lluosog yn eu hwynebu.
- Y gallu i reoli llwyth gwaith, gan gynnwys blaenoriaethu tasgau a chyfathrebu â chydweithwyr lle mae angen dirprwyo neu ddyrannu.
- Profiad o greu a chyfathrebu adroddiadau perfformiad a chyllidebol mewn amrywiaeth o fformatau.
- Hyfedr wrth fewnbynnu data ar Systemau Rheoli Perthnasoedd Cwsmeriaid yn gywir ac o fewn terfynau amser y cytunwyd arnynt.
- Y gallu i hyfforddi gwirfoddolwyr fel eu bod yn deall y prosesau angenrheidiol fel rhan o'u rôl.
- Sgiliau rhyngbersonol, meithrin perthynas a chyfathrebu cryf, ar lafar ac yn ysgrifenedig.
- Sgiliau TG ardderchog ac ymagwedd broffesiynol, empathig a hyblyg at eich gwaith.
Sylwer: Fel sefydliad sy'n gweithio gyda phlant ac oedolion wrth risg, rydym wedi ymrwymo i amddiffyn, diogelu a hyrwyddo diogelwch ein cleientiaid, a bydd angen Gwiriad DBS Plant Uwch a gyda Gwiriad y Rhestr Gwahardd rhag Gweithio gyda Phlant.
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, sesiynau therapyddion clinigol, yswiriant bywyd (4 x cyflog blynyddol), dyddiau diog, benthyciad tocyn tymor, rhaglen buddion gweithwyr, taleb gofal llygaid, a llawer mwy.
Rydym yn gyflogwr hyderus o ran ecwiti a chynhwysiant. Rydym yn croesawu pob cais, ac rydym yn annog yn arbennig ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-etifeddiaeth), a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.
Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag.
Byddwn yn adolygu ceisiadau wrth iddynt gael eu derbyn, ac rydym yn cadw'r hawl i gau'r hysbyseb hon yn gynnar os penodir ymgeisydd addas. Felly, rydym yn annog ceisiadau cynnar yn gryf er mwyn osgoi unrhyw siom.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Role purpose
We are seeking an organised, data-driven, and creative Senior Individual Giving Officer to support the delivery of high-quality fundraising campaigns that inspire new and existing supporters to give. You will play a key role in developing excellent supporter and stewardship journeys that encourage repeat gifts and maximise supporter lifetime value.
You will be responsible for planning and delivering engaging direct marketing campaigns across print, digital and email channels, with a particular focus on one-off appeals, regular donations, and incentivised giving products.
Working closely with the Marketing & Campaigns Manager and Marketing & Communications Officer, you will develop audience-led supporter journeys, compelling fundraising copy, and test-and-learn approaches to build lasting supporter relationships and grow income for Southampton Hospitals Charity. You will also support budgeting and performance reporting, analysing campaign results to inform and optimise future activity.
Key tasks and responsibilities
Campaign development and delivery
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Work with the Campaigns & Marketing Manager to plan and deliver a calendar of direct marketing campaigns across print, email, and digital, focused on income generation and donor retention.
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Work with the Marketing and Communications Officer to develop compelling, supporter-centred fundraising copy for appeals, donation forms, landing pages, emails, and stewardship content.
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Coordinate campaign production, from creative briefing to print and fulfilment, working with suppliers, designers, and mailing house partners as needed.
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Lead on campaign timelines and ensure activity is delivered on time and within budget.
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Work with colleagues across the charity to gather impactful case studies and project updates for use in donor communications.
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Manage and maintain campaign collateral such as templates, thank-you letters, and welcome packs, ensuring brand and message consistency.
Supporter journeys & stewardship
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Develop and implement supporter journeys for new and existing individual givers, ensuring timely and relevant follow-ups to donations.
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Identify opportunities to improve retention and upgrade rates through targeted communications and segmentation.
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Ensure all donor touchpoints (e.g. donation forms, thank-you pages, emails) provide an excellent experience.
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Collaborate with the Fundraising and Operation teams to ensure donor communications align with wider charity messaging.
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Support fundraising campaigns with tailored communications for regular givers, lottery players, payroll givers, and one-off donors.
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Provide outstanding donor stewardship to foster repeat support and promote additional giving opportunities, including legacy gifts.
Data & insight
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Work closely with Database & Insights Officer to segment data and analyse results to inform and feed into longer-term strategic plans to maximise donor lifetime value.
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Regularly track and report on KPIs such as response rate, income, ROI, and donor retention.
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Lead on A/B testing within appeals and digital communications, using results to optimise future campaigns.
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Maintain accurate supporter data and adhere to GDPR, PECR, and fundraising best practices.
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Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns.
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Ensure all fundraising materials follow brand guidelines and ethical fundraising codes.
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Maintain up-to-date knowledge of fundraising regulations and ensure full compliance with data protection laws, safeguarding donor confidentiality at all times.
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Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance.
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Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave.
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Actively engage in personal development and contribute to team learning, innovation, and the sharing of best practices.
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Support the charity’s strategic direction by contributing to a culture of high performance and continuous improvement.
Collaboration & compliance
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Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns.
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Ensure all fundraising materials follow brand guidelines and ethical fundraising codes.
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Maintain up-to-date knowledge of fundraising regulations and ensure full compliance with data protection laws, safeguarding donor confidentiality at all times.
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Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance.
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Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave.
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Actively engage in personal development and contribute to team learning, innovation, and the sharing of best practices.
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Support the charity’s strategic direction by contributing to a culture of high performance and continuous improvement.
Person specification
Knowledge and experience
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Experience working in the charity or healthcare sector
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An understanding of Individual Giving practices and techniques
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Experience delivering multi-channel fundraising or direct marketing campaigns
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Familiarity with direct debit, regular giving or payroll giving programmes
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Excellent copywriting and editing skills for fundraising appeals
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Experience using CRM systems and data segmentation (Beacon preferred)
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Ability to manage external suppliers, designers and/or printers
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Understanding of GDPR, Fundraising Regulator guidance, and supporter consent
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Proficiency in Microsoft Office and online marketing platforms (e.g. Mailchimp, Google Analytics)
Skills, abilities, and behaviours
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Strong written and verbal communication skills with excellent attention to detail
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Ability to manage multiple projects with competing deadlines
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Highly numerate with the ability to analyse large data to optimise future campaigns
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Strong organisational skills with a proactive, problem-solving approach
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Ability to work independently and as part of a close-knit team
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Comfortable working collaboratively across departments
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Empathy and understanding of supporter motivations and behaviour
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Commitment to the values and goals of Southampton Hospitals Charit
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.