Programme manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to play your part in transforming society?
You’re in the right place.
The Spear Assistant Coach will work as part of the River Church staff team, alongside the Centre Manager to deliver the Spear Programme, equipping and empowering 16-24 year olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.
The important stuff
Salary: up tp £25,000 pro-rata
Hours: Part-Time, 3 days; 9.30am – 5.30pm with occasional evening working required (for events such as termly Spear Celebration evenings)
Location: River Church Ipswich – we are an office-based organisation
Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate
Application pack: Download our application pack for more information
We welcome applications from those who are already part of a local church.
Key Responsibilities
Spear Programme
- Lead group sessions of up to 10 young people, using coaching skills to transform their mindsets, and to maximise their potential in stepping into the world of work.
- Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear trainees. This includes running application workshops with past trainees as well as maintaining records and reporting on statistics.
Relationship Management
- Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations.
- You will support with job fairs, mock interview days and welcoming external visitors to the centre.
Church Community
- The Assistant Coach is directly employed by River Church, though it is not a requirement of the role for the successful candidate to join River Church as their worshipping community if they are already part of another local church
- Help to raise the profile of the Spear programme within River Church and build a network of supporters and volunteers from the congregation.
This role will suit you if you are:
- An active Christian, able to personally represent the values and beliefs of Resurgo and River Church, Ipswich.
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
- Confident communication and interpersonal skills, both over telephone and face to face; particularly a confidence in group facilitation.
- A commitment to grow and learn as a Christian leader, and a desire to learn and understand coaching techniques.
- An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
- High emotional intelligence, a sense of humour and fun!
A couple of things to note:
- This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme).
- In the event of a job offer, a DBS check will be requested.
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
To further develop, deliver and strengthen CSE’s Human Resources function, ensuring that the organisation complies with all relevant legislation and guidance while recruiting and retaining good quality staff. Instilling a collaborative culture of high performance where staff are encouraged and supported to perform at their best and we collectively achieve outstanding results.
Pay and conditions
• The role is full-time, permanent role (37.5 hours per week).
• The salary for the role will be £47,508 - £55,954 (starting salary is expected to be at the lower end of the range)
• You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
• To deliver all aspects of CSE’s Human Resources function, from recruitment, staff welfare, wellbeing and associated support, staff records, training and professional development, oversight and advice on any conflicts or disciplinary matters; and to include the development and maintenance of all appropriate staff policies and processes, including performance management and staff appraisals, remuneration, role progression and all staff benefits.
• To ensure the Staff Handbook remains regularly updated, and to lead on all amendments / updates to this key document for staff. Additionally, working alongside the Director of Finance & Operations, the Chief Executive and other directors to ensure all HR-related policies and procedures across CSE are reviewed regularly and remain updated accordingly, supporting staff needs as effectively as possible while also reflecting the needs and strategic objectives of the whole organisation, its charitable status and mission.
• To maintain the organisation’s personnel records in accordance with appropriate data protection standards and recognised good practice (utilizing the Cezanne HR system). To provide overall ownership of this system – in terms of data contents, security and ongoing operations for the system. The postholder will also act as primary contact for the Cezanne software supplier, liaising with the Director of Finance & Operations and other interested parties where necessary.
• To maintain oversight of staff welfare and working with line managers and other relevant staff, provide and promote access to support and advice to sustain good staff mental and physical health and wellbeing.
• To play an integral role supporting both the Employee Voice (EV) group and Equality, Diversity and Inclusion (EDI) group and take a lead on related operational functions including administrating the 6-monthly Staff Survey and highlighting issues and trends in staff feedback.
• Provide oversight and guidance in respect of staff recruitment, onboarding, induction development and training, supporting and advising other relevant staff across all associated processes.
• To issue accurate and timely employment contracts, offer letters, job descriptions, pay review letters for all internal changes. Manage and oversee internal paperwork flows from relevant managers, relating to any changes to individual employee terms of employment. Support the SLT in reviewing and amending standard terms of employment contracts to ensure CSE’s practices reflect current best practice.
• To ensure that all payroll documents such as starter forms and payroll amendment forms are completed and saved in the correct location and sent to the payroll bureau where appropriate, and support the Finance team with the administration of our payroll and payroll records and pension scheme contributions and other employee benefits. To accurately track all staff absence and ensure that self-certification and return to work meetings are completed in a timely manner. Update the Bradford factor grid to monitor score against policy and, support line managers and employees in understanding how CSE uses this as a tool at all stages of process.
• To maintain an up-to-date knowledge of applicable employment, equity and diversity, and Health and Safety laws (with support from professional advisors where appropriate), standards, guidance, and good practice, advising the SLT how these can best be reflected in the organisation’s policies and practices as they apply both to individual members of staff and to the organisation as a whole.
• To prepare accurate and accessible reports for the Senior Leadership Team and Trustees on relevant organisational, team, and individual staff HR matters to enable informed and timely monitoring and decision-making, principally on a set cycle to feed into a routine schedule of meetings and occasionally to meet an ad hoc need.
• To work with the Senior Leadership Team and other staff as appropriate to support change management processes. This may include reviewing remuneration policies, job evaluation and salary benchmarking, skills audits, EDI Practices and line management practices.
• To identify opportunities to improve CSE’s Human Resources processes and practices, informed by a sound understanding of our mission and strategic objectives and our operating context and by keeping up to date with advances in personnel management and human resources practices. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
• CIPD qualification (Level 5) or equivalent Human Resources qualification.
• At least 5 years’ post-qualification work experience, including at least 2 years’ proven experience in an advisory role.
• Experience of developing and implementing effective HR policies and practices across an organisation, including managing any associated change processes.
• Experience in supporting both the organisation as well as individual employees through challenging employee relation conflicts and issues.
• Applied knowledge of employment legislation and good HR practices.
• Experience in overseeing the maintenance of a live HR system.
• Experienced in developing and supporting line managers in managing challenging situations.
• Excellent interpersonal skills with well-honed listening skills and an empathetic manner.
• Ability to explain often complex HR matters in a clear and concise manner, to audiences at all levels of seniority and experience across the organisation.
• Ability to maintain confidentiality and act with discretion, tact and diplomacy.
• Ability to maintain and organise effective electronic and manual filing systems.
• Excellent written and verbal communication skills.
• Good organisational and time management skills, with experience of working to tight deadlines and budgets.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website.
Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
To apply, please download and complete the application form available from our website and send it to our Jobs email address.
Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description. To be considered for this role an application form must be sent directly to our Jobs email address.
The closing date for applications is 5pm on Wednesday 21 May 2025.
Interviews are expected to take place Tuesday 3 June and Tuesday 10 June 2025 though this is subject to change. If invited to interview, we will ask you to provide evidence of eligibility to work in the UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Introduction
- Location: Fairlight, East Sussex
- Annual Salary: £38,227
- Hours per week: Full time (37.5 hours)
- Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5
- Required: Full UK driving licence and access to a car/vehicle.
- Sponsorship is not available for this position
Affinity Trust helps people live meaningful lives on their own terms.
As a Registered Support Manager, you will play a key role in supporting adults with learning disabilities at our registered care home in Fairlight, East Sussex, to live life the way they choose.
How will I make a difference?
- You will empower your teams to support people to live their lives their way with creativity, patience and empathy
- You will be a role model to your team, building a culture of belonging.
- You will be willing to work flexibly to meet the organisation's needs, with regular presence at locations and on-call support on a rota basis.
What do I need?
- Previous experience managing support for people with learning disabilities and complex needs as a registered manager
- You will have a strong practical understanding of CQC/SCI Regulations and reporting requirements, and be willing to undertake CQC registration as required.
- You will be able to plan, monitor and evaluate continuous improvement initiatives
- You will be confident in using Microsoft Office programmes such as Word, Excel, PowerPoint and SharePoint
- You will be willing and able to participate in the on-call support rota
- You will be a driver with access to you own vehicle.
What benefits will I have?
We have a range of benefits that you can mix and match to suit you, such as:
- Care Friends - our employee referral and reward app. You’ll receive points which can be exchanged for extra money.
- Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.
- Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
- Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
- Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year.
- Buy and sell annual leave – transfer windows open twice a year.
- Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme.
If you want to empower people to live the life they choose … Apply today.
If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.
We reserve the right to close this advert early if sufficient applications are received.
We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
The client requests no contact from agencies or media sales.
Our client is a national charity tackling financial insecurity and its structural causes. They work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive. Prospectus are proud to be supporting this amazing organisation in the search for a Head of Information Programmes.
This role leads the planning, delivery and evaluation of the organisation's Information Programmes which through the design and promotion of effective digital tools support the improvement of people’s financial security. Aligning the delivery and development of information services through partners, integrated programmes and the charity's established channels you will lead on implementing the strategic vision of this vital work to be digital first, while ensuring that anyone who needs support can find it at the right time and in a way that meets their needs.
An ambassador and conduit for many different areas and partners, you will continue to drive continual improvement of the information offering, from a user experience perspective. The successful candidate will have experience of bringing together digital and user perspectives with a goal to make products easily accessible, useable and effective for clients at all levels of technical ability.
Experience of leading on user experience within a digital environment is key, and an understanding of the charity sector and the multiple audiences that are likely to use products is important. You will also hold the following:
• Experience of developing, and managing outcomes focused information programmes across digital and non-digital channels that deliver real change and benefits for large audiences of users
• Experience of developing and managing tenders for outsourcing large scale technology-driven services, creating targets and OKR’s and managing their delivering at a senior level
• Working knowledge and experience of content management systems, customer relationship management (CRM), multi-channelled operations and relevant digital information systems
• Experience of leading on cross sector partnerships
• Experience of product delivery through co-production
• Experience of managing an expenditure budget of £1.5m
• Excellent analytical skills with the ability to interpret data accurately and concisely in easily readable materials and reports
If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.
Turn2us offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 days per week.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at the charity.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to the organisation from the Disclosure & Barring Service (DBS).
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application
JOB DESCRIPTION
____________________________________________________________________________
Job Title: Operations Manager
Reporting to: LandWorks Project Director.
LandWorks is a national award-winning project. It is a pioneering rehabilitation and resettlement charity that provides a supported route back into employment and the community for people coming out of prison or at risk of going to prison.
LandWorks is a small organisation with a strong determination to get the best outcomes for its beneficiaries and ultimately influence change in the Criminal Justice System (CJS). The Operations Manager is part of the Senior Leadership Team and will deputise in the Project Director’s absence.
This role might also suit someone currently in a position such as Head of Operations, Operations Director or Chief of Operations in a smaller organisation…They might already be working in the criminal justice or charity sector or have transferable experience in the public or private sectors
This role requires a belief in and commitment to LandWorks’ values. Alongside leadership and operational oversight, advocacy for the organisation's values and beneficiaries is vital.
The Operations Manager will be a real ‘people person’, playing a vital role in supporting and managing staff, ensuring compliance with policies and procedures, maintaining operational efficiency and developing the role.
LandWorks is perhaps unique in its rehabilitative approach. Our basic values support the development of trusting relationships (TrustWorks ethos). We work from a person-centred approach that values honesty and empathy. This helps us to create a safe, non-judgmental and accepting environment, one that enables change to happen.
Job description:
General Management:
· Deputise in the Project Director’s absence or as required.
· Support the Project Director (PD) and Project Co-ordinator to manage and organise daily operations with trainees to help support a trainee’s journey at LandWorks.
· Monitor and take the ‘temperature’ of the site as it operates.
· Occasional out-of-hours trainee phone calls.
· Lead morning team meetings and facilitate afternoon de-brief meetings two days a week, and in the PD's absence.
· Act as a core part of the Senior Leadership Team, to facilitate the smooth running of daily tea breaks and communal lunches, to ensure that all trainees, staff and visitors take part and feel included.
Staff Management:
· Direct line management of the LandWorks enterprise team (that includes the wood workshop, market garden and pottery)
· Oversee HR processes, including recruitment, induction, training, and performance appraisals of the whole LandWorks team.
· Provide team motivation and promote professional development, including identifying training needs and setting team goals, across the whole LandWorks team.
Policy and Compliance:
· Manage and ensure on site adherence to organisational policies and procedures.
· Take responsibility as the Designated Safeguarding Lead, Health and Safety lead and Data Protection Officer.
· Support and assist with the mandatory review of organisational polices in consultation with the Charity Manager and PD.
· Managing and responding to risk.
· Inform and gather evidence for the LandWorks External Issues log.
Operational management
· Enhance operational processes for efficiency and compliance.
· Evaluate trainee referral processes and partnerships for improvement.
· Support developing and delivery of graduate support.
Organisational Culture:
· Promote LandWorks’ ethos and positive organisational culture.
· Represent LandWorks at internal and external events.
PERSON SPECIFICATION
Experience and Knowledge
You will be able to demonstrate:
· An ability to manage diverse teams and contribute to staff development and organisational culture.
· A commitment to working with vulnerable people, particularly those with complex needs, with a strong understanding of the challenges individuals face reintegrating back into the community.
· Ability to hold clear boundaries.
· Experience in utilising data to monitor and ensure successful performance in achieving organisational goals.
· Experience of health and safety, safeguarding, data protection and managing risk.
· Experience of developing and managing partnerships.
· An understanding of, or a willingness to learn about the complexities of working within the Criminal Justice System.
Skills
You will be able to demonstrate:
- Strong organisational skills with the ability to manage a full and varied workload effectively.
- An ability to build effective working relationships with a range of people and stakeholders, including staff, trainees, volunteers, referral agencies (police, prison and probation) and other external agencies.
- Ability to work flexibly in an environment where change can happen quickly.
- Excellent skills in managing, leading and developing people.
- Exceptional communication skills, with the ability to engage with individuals at all levels.
- A Full UK driving licence.
Personal Attributes
You will be able to demonstrate:
· An alignment and commitment to the LandWorks ethos and values, with a strong interest in our ambition and purpose.
· Strong self-awareness and self-care.
· A clear understanding of, and commitment to, always prioritising the best interests of LandWorks trainees.
· That you enjoy working with people from a diverse range of backgrounds.
· That you are resilient, with the ability to quickly assess situations and adapt to challenges.
LandWorks takes safeguarding seriously and will seek references and undertake enhanced DBS. However, we positively welcome applications from people with relevant lived experience of the criminal justice system and we undertake not to discriminate unfairly against people with previous criminal convictions. We do not ask for disclosure of previous convictions at the initial application stage. We can arrange a confidential conversation prior to applying if you have any questions.
ENDS
The client requests no contact from agencies or media sales.
About Us:
Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.
Job Purpose:
The full-time Fundraising Manager, Major Gifts will play a critical role in advancing the mission of WAGGGS by managing and cultivating relationships with existing and prospective major donors. This position focuses on relationship cultivation and stewardship with the aim of increasing donor engagement and funds raised. The ideal candidate will be a donor-focused, enthusiastic, and results-driven professional with a passion for empowering girls and young women globally.
About You:
You will have experience managing and cultivating relationships with existing and prospective major donors. You will be focused on increasing donor engagement and funds raised. You will be a donor-focused, enthusiastic, and results-driven professional with a passion for empowering girls and young women globally.
Key Responsibilities:
1. New Donor Cultivation
2. Existing Donor Relationship Management
3. Stewardship and Reporting
4. Collaboration and Communication
5. Data Management
Applicants must have right to live and work in the UK and a minimum of 2 years experience working with High Net Worth Individuals.
Please note that applications without CV and Cover letter will not be considered for this role. A 2 page cover letter explaining your experience working with High Net Worth Individuals is mandatory.
Please refer to the attached Job Description for a detailed information about the role.
We are the largest voluntary movement dedicated to empowering girls and young women in the world.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we believe no one should have to choose between heating and eating. Every day, we help people across the UK who are facing fuel crisis—providing emergency financial support, advice, and long-term solutions that create lasting change.
We’re looking for an experienced Strategic Partnerships Manager to help us grow and nurture high-impact relationships with corporate partners, charitable trusts, and grant-making bodies. If you’re a confident communicator, natural relationship-builder, and passionate about making a difference, this could be the role for you.
About the Role:
As Strategic Partnerships Manager, you will play a central role in driving income growth and increasing the impact of our partnerships. You’ll work closely with the Head of Strategic Partnerships to deliver our partnership strategy—developing new funding opportunities, managing existing relationships, and ensuring excellent stewardship throughout the partner journey.
This is a dynamic and varied role that offers scope for creativity, strategy, and hands-on relationship management. You'll collaborate closely with internal teams to bring partner activity to life, demonstrate impact, and align our work with shared goals.
Key Responsibilities:
- Develop and manage a portfolio of strategic partnerships, including charitable trusts, corporate sponsors, and grant-making bodies.
- Deliver high-quality stewardship and build strong, long-term relationships with supporters.
- Identify and secure new partnership and funding opportunities in line with organisational strategy.
- Create compelling, tailored proposals and pitches that align with partner objectives and Fuel Bank’s mission.
- Track partnership performance, prepare reports and evaluations, and share impact stories with funders and internal stakeholders.
- Collaborate across departments to align partner activity with service delivery and communications.
- Contribute to income planning, forecasting, and the delivery of financial targets.
What We’re Looking For:
- Strong experience in partnership management, business development, account management, or fundraising—ideally within the charity, non-profit or social impact sector.
- A track record of building successful relationships and delivering income growth.
- Skilled in writing proposals, reports, and presenting ideas clearly and persuasively.
- Commercial awareness and confidence working with budgets, forecasts, and reporting tools.
- Strategic thinker with a creative mindset and the ability to spot new opportunities.
- Excellent communication, collaboration, and relationship-building skills.
- Comfortable working independently and managing multiple priorities in a fast-paced environment.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
QC/PROG/UK-R1
Position Title:
Quality Coordinator
Reports to:
Programmes Manager
Department:
Programmes
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Hours of Work:
Full-time, 35 hours per week
Salary Range:
£27,000 - £32,000.00 per annum (commensurate with experience)
Terms of Employment:
6-Months’ Fixed-Term Contract (with a 3-Month Probationary Period)
Application Process & Closing Date:
Send an up-to-date CV and supporting Covering Letter by Email by no later than 4th May 2025
Approx. Interview & Role Commencement Date(s):
· Interviews: As and when strong candidates identified
· Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.
Other Information:
Muslim Hands’ Open Kitchen is a community initiative dedicated to providing nutritious, hot meals to individuals in need, while fostering a welcoming and compassionate environment. With three operational Open Kitchens, our mission is to not only alleviate food insecurity but also to serve with dignity, respect, and care. We are looking for a dynamic Quality Coordinator to join our team and help standardise operations, ensuring consistent high-quality service. Additionally, this role will involve creating a blueprint to facilitate the expansion of Muslim Hands’ Open Kitchens across the UK.
Role Overview:
The Quality Coordinator will play a key role in ensuring the smooth and consistent delivery of services across our three Open Kitchens. This includes developing and implementing standard operating procedures (SOPs) related to staff training, volunteer engagement, service delivery, and interactions with service users. In addition, the Quality Coordinator will be responsible for designing a scalable operational blueprint that will enable Muslim Hands to expand its network of Open Kitchens across the UK, replicating best practices and maintaining high standards at new locations.
Main Responsibilities:
1. Development and Implementation of SOPs
Develop and document Standard Operating Procedures (SOPs) for key operational areas, including:
Staff training and induction programmes.
Standardising service delivery (e.g., food preparation, hygiene, and presentation).
Volunteer engagement, management, and retention strategies.
Interactions with service users, ensuring dignity, respect, and cultural sensitivity.
Ensure consistency in operations and service quality across the existing three Open Kitchens.
Regularly review and update SOPs to incorporate feedback from staff, volunteers, and service users.
2. Staff Training & Development
Design and deliver a structured staff training programme covering food safety, hygiene, customer service, safe guarding and kitchen operations.
Ensure that staff are equipped with the necessary skills and knowledge to deliver a high-quality service.
Work with the Programmes Manager and other stakeholders to identify and address training needs or gaps in staff performance.
Conduct performance evaluations and ensure continuous development opportunities for staff members.
3. Standardising Service Delivery
Develop and implement service standards that ensure a consistent and positive experience for all service users, regardless of which Open Kitchen they visit.
Establish guidelines for meal preparation, serving protocols, and dining area management.
Introduce service quality audits to assess and ensure the effectiveness of standardised procedures.
Track service delivery performance and guest satisfaction, and make recommendations for improvement where necessary.
4. Volunteer Engagement and Management
Create and implement a volunteer engagement strategy to attract, train, and retain volunteers across all Open Kitchens.
Develop clear role descriptions, training materials, and expectations for volunteers.
Ensure that all volunteers are trained in food safety and service protocols, and understand the mission of Muslim Hands’ Open Kitchen.
Maintain a positive, welcoming environment for volunteers, and develop strategies to foster long-term volunteer relationships.
5. Service User Interactions
Develop guidelines to ensure that all service users are treated with dignity, respect, and compassion in line with the values of Muslim Hands.
Train staff and volunteers on communication, conflict resolution, and cultural sensitivity.
Gather and analyse feedback from service users to continually improve the guest experience.
Establish and maintain protocols for managing difficult situations with service users effectively and with empathy.
6. Quality Assurance and Continuous Improvement
Regularly assess the performance of the Open Kitchens through audits, inspections, and service user feedback.
Identify opportunities for improvement in service delivery, staff training, and volunteer engagement.
Recommend and implement changes to SOPs based on assessments and findings.
Work with the Programme Manager and Open Kitchen Coordinator to track key performance indicators (KPIs) related to service quality and user satisfaction.
7. Blueprint for Expansion
Design a blueprint for setting up new Muslim Hands’ Open Kitchens across the UK, ensuring that they follow the same standards of service and operations.
Document key learnings from the existing Open Kitchens to create a replicable model that can be applied to future locations.
Collaborate with the Programme Manager identify potential new locations and establish expansion plans.
Ensure that the blueprint includes staffing, volunteer management, operational procedures, and compliance with local regulations.
8. Reporting & Communication
Provide regular reports to the Programmes Manager on the status of quality initiatives, SOP implementation, and service delivery.
Document and report on volunteer engagement, service quality audits, and training outcomes.
Ensure transparent communication with staff and volunteers about updates to SOPs, quality standards, and service delivery.
Qualifications and Skills
Education: Bachelor’s degree in Quality Management, Public Health, Non-profit Management, Hospitality, or a related field preferred.
Experience: 3-5 years of experience in quality assurance, operations coordination, or programme management, ideally within a non-profit or food service setting.
Strong understanding of food safety regulations and service quality standards.
Experience in developing and implementing SOPs, training programmes, and quality audits.
Excellent communication and interpersonal skills, with the ability to train, motivate, and engage staff and volunteers.
Strong problem-solving skills with a continuous improvement mindset.
Ability to manage multiple priorities and projects across different locations.
Proficiency in using Microsoft Office Suite and quality management systems.
Work Context
· The post is based in Nottingham and will involve regular travel to three Open Kitchens and potential new locations, so a valid driver’s licence and reliable transport are desired.
Some evening and weekend work may be required to support kitchen operations and events.
Deadline for applications is 4th May 2025 however we reserve the right to end the application procedure early should the right candidate be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
The client requests no contact from agencies or media sales.
This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £45,793 to £49,506 per annum
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
What you will be doing:
- Plan and deliver a programme of audits, ensuring action plans are implemented and monitored.
- Communicate findings with Registered Managers, department leads, and senior care staff to drive service improvements.
- Identify trends, lessons learned and support the development of robust quality strategies.
- Work closely with clinical colleagues to implement best practice guidance and evaluate its impact.
- Lead and support quality improvement projects within the care home.
- Liaise with external quality teams and regulators to implement local initiatives.
- Support audits at other RBL care homes, collaborating with other Quality and Performance Managers to align standards and share learning.
- Facilitate clinical governance and audit group meetings.
What we re looking for:
- Level 4 Diploma in Health & Social Care (or equivalent)
- Experience in audits, quality assurance, and service improvement
- Strong communication and stakeholder engagement skills
- Ongoing CPD in care quality or person-centred practice
- Full UK driving licence
You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.
Employee benefits include:
- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution (until 5 years’ service reached, when 14% employer contribution achievable)
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice
About Maurice House
Maurice House is one of six Royal British Legion care homes, offering high-quality residential, nursing, and dementia care to veterans and their families. Set in 12 acres of grounds, it features 77 en-suite rooms, a specialist dementia lodge for up to 30 residents, and a warm, community-focused environment supported by expert staff and a wide range of activities.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Volunteer Engagement Manager will manage a range of volunteers and support groups, and support staff across the charity to ensure volunteers are recruited, trained and managed effectively
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Please download the job description to see full role responsibilities.
Location: We operate a hybrid model (home and office, London SE1).
Closing date: 15 May 2025
The client requests no contact from agencies or media sales.
Save the Children UK is offering an exciting opportunity for a purpose-driven, collaborative, and influential leader with extensive strategic experience to join us as our Executive Director of UK Impact. In this role, you will lead our UK Impact group—comprising teams across the devolved nations, as well as the north and south of England—to ensure that families have the resources, services, and power they need to end child poverty.
This is a critical and growing area of our work, and we are committed to deepening our investment and expanding our impact across the UK.
You will also oversee our Public Affairs, Campaigns and Organising, and Child & Youth Participation departments. Working collaboratively across Save the Children UK and with external partners to deliver lasting, systemic change for children and families.
This is a permanent hybrid role, based out of our London Farringdon office. The nature of this role is likely to require a presence in our offices or with partners 3 days a week.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.
When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Executive Director of UK Impact, you will lead our ambitious strategy to end child poverty in the UK by working alongside families, communities, grassroots organisations, and national-level actors.
You will ensure that Save the Children UK is a human-centric, impact-driven organisation where children and communities are empowered, and where the systems and structures needed to achieve lasting change are influenced and reshaped through collaborative, inclusive leadership.
In this role, you will:
• Lead and inspire a highly skilled team of leaders reduce the impact and reach of child poverty in the UK.
• Strengthen our influencing impact through local, devolved country-level and national networks.
• Share funds and expertise with grassroots community organisations to strengthen their capacity and collaborate on shared goals.
• Build internal and external capacity to learn, share learning and influence lasting change.
• Empower local communities with the resources and autonomy to drive change in their areas.
• Champion inclusive leadership, agile working, and a human-centred, values-driven organisational culture.
• Provide children with safe and meaningful opportunities to shape our work, influence decision-makers, and improve their lives and communities.
About you
To be successful, it is important that you have:
• Excellent strategic and systems thinking skills with a proven ability to adapt ways of working in a fast-changing context.
• Extensive experience creating lasting change for children in the UK across multiple sectors, including government, communities, and networks.
• Deep understanding of, and commitment to, sharing power, knowledge, and resources more equally with those who share our mission.
• Strong track record of driving systemic change through programming, advocacy and/or policy, using relevant political theories of change.
• Demonstrable experience leading high-performing senior teams with a focus on inclusive, autonomous, and accountable ways of working.
• Outstanding influencing, relationship-building and communication skills with diverse internal and external stakeholders.
• A strong personal commitment to championing equity, diversity, inclusion and building a culture of belonging.
• Commitment to Save the Children's vision, mission and values.
What we offer you
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others.
We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
This role is based in Farringdon, London, with a salary of approximately £120K.
We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits.
Advert closing date: 18th May
First stage interviews are expected to take place week commencing 2nd June.
Second stage interviews are expected to take place week commencing 9th June.
Could you be our new Community & Events Fundraising Manager? This is an exciting role with real purpose, helping us build a sustainable funding future that supports our values and the people at the heart of our work.
We are seeking to grow our income in the coming years by diversifying our revenue streams and increasing our community engagement to include:
- individual giving
- support from schools, churches and local community groups
- corporate donations and sponsorships in and around our local area
In establishing this new role, you’ll proactively create and grow fundraising income across all fundraising streams to enable us to continue supporting people in crisis and meet local need.
Please see all details in our attached job description and person specification.
To provide emergency food and support in Stratford-upon-Avon and surrounding areas for people in need, and to work with partners to prevent and reliev
This role offers 37.5 hours per week, working 5 shifts out of 7 days. 8:30am to 5:00pm. Offering a salary between £45,793 to £49,506 per annum.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time. A full UK driving licence is required.
Key responsibilities:
- Plan and deliver a programme of audits, ensuring action plans are implemented and monitored. Communicate findings with Registered Managers, Department Leads, and the Senior Care Management team to drive service improvements.
- Identify trends, lessons learnt and support the development of robust quality strategies.
- Work closely with clinical colleagues to implement best practice guidance and evaluate its impact. Lead and support quality improvement projects within the care home.
- Support audits at other RBL care homes, collaborating with other Quality and Performance Managers to align standards and share learning.
- Lead on HR processes and manage the Practice Development Facilitator
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 25 days’ paid holiday per year plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Professional subscription paid by RBL (where it is essential to the role)
- Free enhanced DBS check
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
- Free on-site parking
Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We are a small but mighty team, with huge ambitions to transform more lives of those who live with an intellectual disability, through the power of sport.
If you are just looking for a job, then we are probably not for you. However, if you are an experienced Corporate Partnerships Manager with a track record of driving high-value, purpose-driven partnerships that create lasting impact and you are looking for a challenge, a chance to make a huge difference and you want to be part of a high performing team which gets things done, then we would like to hear from you.
We continue to be focused on our vision to create an inclusive world for all, driven by the power of sport, through which people with intellectual disabilities live active, healthy and fulfilling lives. We are a small, but growing, team with huge ambitions, and applicants must be comfortable operating in an environment where working under your own initiative is expected and encouraged.
We are looking for people who are passionate about Special Olympics and are completely aligned with our values. We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action.
We are continuing to build a high-performing team who care for each other and care about our cause. Our athletes are incredibly inspirational, courageous and insightful people, and they deserve a team who are equally committed and passionate about our mission.
How to Apply
To apply, please send a covering letter (maximum 2 pages) explaining why you wish to work for Special Olympics GB. It is important that all prospective employees understand our mission and are driven by our cause. Please be specific about how your skills and experience will help you undertake this role. Generic letters and agency approaches will not be considered. Please also include your CV.
For Job Role specifics please see the Job Description.
Closing date for applications is 11/05/25.
First stage interviews will be held w/c 19/05/25.
Special Olympics GB is committed to equality and diversity and encourages all sections of the community, particularly those living with a disability, who meet the job requirements to apply. We are a Disability Confident Employer.
The job holder will need to provide evidence of their ability to live and work in the UK and will be required to undertake a DBS check.
We will only contact those who have been selected for interview.
We request no contact from agencies.
We are Special Olympics GB. We are Inclusion in Action.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated Community Development Manager to join our team and lead the West team of Community Fundraisers to reach ambitious goals and grow our presence with our West region.
Position: Community Development Manager (West)
Location: Home-based, within our West region which includes South West England, West Midlands, Wales, Gloucestershire, Bristol, Hampshire, Berkshire, Dorset and Oxfordshire.
Salary: Circa £43K per annum
Hours: Full time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to an Employee Assistance Programme, personal safety app, and option to join our healthcare scheme.
Closing Date: Friday 30th May. Early applications will be considered as they are received and, as a result, the closing date may be brought forward.
About the Role
Brain Tumour Research is a growing charity with a diverse range of exciting and fast-paced campaigns and activities. Our Community Fundraisers are at the heart of everything we do, and responsible for income generated through Regional Workplace Fundraising, Challenge Events, Fundraise your Way (including schools, individuals and community groups), Fundraising Groups and our flagship campaigns which are Walk of Hope and Wear A Hat Day.
The Community Development Manager will lead of team of Community Fundraisers across the West of England and Wales, stewarding supporters to generate and grow income in order to achieve a regional team target of approximately £1 million. You will work within an innovative and supportive fundraising team, who are passionate about our cause as well as cross-functionally with teams such as PR and Comms, and the Research, Policy and Fundraising departments.
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. You will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
To apply: Please send your CV via our Application System. See attached for a copy of the JD.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research

The client requests no contact from agencies or media sales.