Programme office jobs

Advice and Programmes Manager

Theatres Trust is seeking a passionate and experienced individual to join our team of sector specialists in the new role of Advice and Programmes Manager.

The Advice and Programmes Manager will take a leading role in helping to create, protect, and adapt theatres across the UK for the benefit of communities, audiences, and artists.

Working across our Theatre Buildings and Theatre Management portfolios, the postholder will help deliver our Theatres Advice Service, which provides bespoke strategic advice and guidance to key stakeholders including theatre operators, theatre managers, and local authorities, as well as community and campaign groups working to bring theatres back into public use.

For full details of this position please download the Recruitment Pack

We are committed to being an equal opportunities employer and actively encourage people from a wide variety of backgrounds, experience and skills to join us and influence and develop our working practice. We particularly encourage applications from Black and global majority people, and candidates who self-identify as disabled.

Salary: £45,000
Contract: Full-time, permanent
Location: Hybrid, minimum two-days per week in office.

To apply, please send your CV and a cover letter of no more than two A4 pages each, along with a completed Equal Opportunities monitoring form 

Deadline for applications: 10am, Wednesday 22nd October
Interviews: Wednesday 5th November, at our central London offices

Queen’s Crescent Community Association (QCCA) runs one of the largest and most diverse older people’s services in Camden. We operate in the borough’s most deprived area and annually support around 300 people aged 55+ to live happier, healthier, more connected lives.

The new co-ordinator will be responsible for delivering a full programme of activities.  This includes chair-based exercises and yoga, 1:1 gym sessions, line dancing, reflexology, drama, art & craft, bingo, coffee mornings, movie matinees, outings and a Wednesday Lunch Club.  We also offer free advice and advocacy sessions to support our older members with issues including housing, benefits and PIP, housing.

The ideal candidate will want to make good personal connections with our users, as well as showing passion for growing the programme overall, in size and scope. 

Tentative interview dates: 30 Oct 2025 & 31 Oct 2025

This is an exciting opportunity for someone passionate about creative health, co-production, and working alongside communities to deliver innovative approaches to mental wellbeing. You will manage delivery across multiple partners, lead co-production with young people and parents, and oversee evaluation and impact reporting.

We welcome applicants from diverse backgrounds and especially encourage applications from those who reflect the lived experiences of the South London communities we serve.

International Programmes Investor Engagement Lead

We are looking for an International Programmes Investor Engagement Lead to join the team, in this part-time, hybrid-working role.

Position: International Programmes Investor Engagement Lead

Location: London/Hybrid (minimum 2 days per week in the office)

Hours: Part-time, 0.8 FTE, 4 days per week with flexibility

Salary: £58,177 per annum, pro rata

Contract: Fixed Term Contract for 18 months

Closing Date: 12:00pm, 4th Nov 2025. We may close this vacancy early if we receive a high number of applications.

Interviews: First interviews take place online on Thursday 27 November. Second interviews take place in person on Wednesday 17 December at the office in Victoria. You will be reimbursed for your travel. 

The Role

We are looking for someone to support the growth of the international "Connect and Scale" programmes, including Powering Clean Energy Investment, Transforming Humanitarian Energy Access, and Thriving Forests, which focus on strengthening and scaling inclusive climate solutions in the Global South, with a focus on sub-Saharan Africa.

You will report to the Head of International Programmes, and work with internal and external stakeholders supporting the international programmes.

As Investor Engagement Lead in the International Programmes team, you will:

• Shape and deliver investor engagement strategies that unlock funding for the international programme participants.
• Build strong relationships with investors, funders and partners, and lead the design of roundtables, webinars and pitch sessions to connect them with grassroots climate enterprises.
• Support Global South enterprises to strengthen their investment readiness, including the strategic use of development grants and technical assistance.
• Innovate in blended finance and impact investment solutions, working closely with colleagues and partners to create new funding pathways for climate-positive initiatives.
• Play a pivotal role in delivering the 2025–2030 strategy to leverage finance for inclusive clean energy and nature-based solutions.

This is a unique opportunity to blend strategic investor engagement with hands-on support for change-makers on the ground.

About You

We’re looking for someone who is:

• Experienced in impact and social investment, ideally in climate, clean energy, or international development.
• Skilled at building and managing relationships with diverse investors and funders, and at structuring deals that unlock capital for high-impact enterprises.
• Knowledgeable about climate finance, decentralised renewable energy, and the challenges and opportunities in Global South markets.
• A strategic thinker and excellent communicator, able to thrive in a collaborative, evolving environment.
• Willing to travel internationally, primarily to Sub-Saharan Africa.

About the Organisation

The charity boosts climate innovation in the UK and Global South. It’s support brings clean energy to African villages and refugee camps and fixes up the UK’s cold and draughty homes. It makes schools more sustainable, and helps communities protect and restore the nature around them. 

Taking note: research shows that while men tend to apply for jobs when they meet around 60% of the criteria, women and marginalised people tend to only apply when they check every box. So if you think you have what it takes but don't necessarily meet every single point on the job description, please still apply. 

The processes uses Applied, a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. You will be asked three work sample questions which will be scored anonymously by the recruitment panel along with a redacted version of your CV. Once all the applications are scored, the team make a shortlist for interview.

Due to the volume of applications, the team can only provide individual feedback to candidates who are invited to interview.

You may also have experience in areas such as International Programmes Investor Engagement Lead, International Programmes Lead, International Engagement Lead, Programmes Investor Engagement Lead, Programmes Lead, Engagement Lead, Programme Manager, Programmes Lead, Programme Officer, Programme, Programmes.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Opportunity:   

The Aspiring Professionals Programme Coordinator (APPC) role will be well-suited to someone who is focused on the best ways they can help the aims of the charity as well as those of our participants and partners. An APPC is responsible for supporting the delivery and development of the Social Mobility Foundation’s programme of activities for young people through their S5-6/sixth form and university years.   
The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.

Key Responsibility Areas:
1. Project Delivery 

• Deliver key projects including recruiting and onboarding students, creating digital resources and student events  
• Support with programme pilots, scoping (and delivering on) new activity   
• Collaborate and build relationships with our employer partners, schools, and universities to support our young people in their applications for university, internships and graduate roles  

 2. Monitoring and Evaluation  

• Maintain accurate records across relevant databases, updating data accurately and in a timely manner  
• Contribute to evaluation for key work areas (residentials, events, internships etc), produce high quality evaluation reports where required.

3. Stakeholder Management

• Communicate to internal and external stakeholders in a timely and professional manner  
• Proactively update external partners (i.e. employers) on your work areas, flagging risks in a timely manner with relationship managers  
• Manage internal student queries and maintain consistent stakeholder (e.g. students) processes through regular communication  

4. Activity Delivery  

• Coordinate planning and delivery of skills sessions, partner events, university visits, and other activities, both virtually and in person across the Social Mobility Foundation’s target cities across the UK  
• Create digital resources to support all provisions

Please see full job description attached for more details. 

Person Specification:

We need someone who will demonstrate our organisational skills-based competencies - as listed below: 

1.  Leadership
2.  Communication
3.  Adaptability
4.  Professionalism 
5.  Decision-making

Technical knowledge, understanding and experience required:

• Basic Microsoft Office, particularly Microsoft Excel  
• A basic understanding of the barriers young people face in accessing university and particular careers  

Ways of working:

• Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom.  
• This role requires you to staff residentials for students on our Programme. This means that during the summer period (Jul – Aug) you will be expected to stay overnight on-site (in the UK - exact location to be confirmed closer to the time) for a period of up to two-weeks, help run the residential and be responsible for the welfare of the young people involved.

Travel:

• Some travel, to other offices and other locations, will occasionally be expected. 

Benefits:

• 33/34 days (England & Wales and Scotland respectively - includes bank and public holidays)
• Cycle to Work Scheme
• Employer pension contributions of 5% of ‘qualifying earnings’
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

Are you ready to help shape the future of youth-led social change?

Challenge and Change isn't just a fund. It’s an act of real talk, equity, and trust—investing in young people who are already doing the work and exploring the alternatives.

As the Challenge and Change Officer, you’ll be the main point of contact for our grant partners—young changemakers who are passionate about making a difference. You’ll build strong, supportive relationships, help them grow their networks, and ensure they have the tools and knowledge to thrive beyond our funding. You’ll also play a key role in capturing and sharing learning from the programme, contributing to a culture of reflection and continuous improvement.

In this role, you will:

• Build and maintain relationships with young people funded by Challenge and Change (grant partners), including in-person visits across England.
• Support grant partners to develop their skills, networks, and confidence, enabling them to continue their work beyond our support.
• Coordinate programme delivery and administration, including maintaining accurate records on Salesforce, supporting payment processing, and tracking grants.
• Contribute to the design and delivery of a celebration event for the cohort, helping to showcase their achievements.
• Monitor partner progress and gather insights to inform our work and the wider sector about what success looks like for youth-led change.
• Share learning internally and externally, supporting the development of our team and advocating for youth-led change across the funding sector.
• Actively contribute to safeguarding, attending regular training and supporting best practice across all programmes.
• Play an active part in the grants team, sharing learning, reviewing systems, and supporting events and activities across Blagrave.

We’re looking for someone who is dynamic, self-motivated, and passionate about social change. You’ll bring experience in youth work, campaigning, or community organising, and have a talent for building relationships with people from all backgrounds. Strong organisational and administration skills, attention to detail, and the ability to communicate complex ideas clearly are essential.

If you’re excited by the idea of working alongside young leaders, supporting their journeys, and helping to drive systemic change, we’d love to hear from you!

 We are seeking an experienced and organised Programme Co-ordinator to lead a global fellowship programme during a parental leave cover period.

This unique initiative brings together activists, journalists, lawyers, and filmmakers working on projects that explore pressing questions of social, economic, and environmental justice.

Location: Central London (hybrid, with some office presence required). International travel is required for 1-2 weeks at the beginning of February 2026.
Contract: Approx. 13 months, full-time

The successful candidate will oversee the next fellowship cycle, coordinating programme design, delivery, and evaluation, while supporting a diverse cohort of international fellows.

Key Responsibilities

• Manage the planning and delivery of a year-long global fellowship programme.
• Support fellows with programme logistics, communications, and resources.
• Collaborate with internal and external partners to deliver high-quality events and activities.
• Track progress and provide regular reporting on programme outcomes.
• Manage the fellowship budget and ensure smooth operations throughout the contract period.

We are looking for someone with:

• Proven programme or project management experience, ideally within the non-profit, cultural, or advocacy sector.
• Excellent organisational and communication skills.
• Experience managing budgets and coordinating across multiple stakeholders.
• Ability to work with international participants and navigate cross-cultural contexts.
• A commitment to social and economic justice.

This is a fantastic opportunity to lead an established international fellowship programme within a supportive, mission-driven working environment.

If this feel you fulfil the criteria and are keen to hear more, please do send your CV to

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you looking to launch your career in events and administration? Do you want to work for a values-driven organisation and make a difference in the world?

We are seeking an enthusiastic and proactive individual to join our team as Alumni & Events Administrator. This is an exciting opportunity to work alongside experienced events professionals at the heart of an influential charity dedicated to developing leaders across the public, for-profit, and not-for-profit sectors.

In this role, you will engage directly with alumni (many of whom hold significant national or international positions), ensure our digital records are accurate and up-to-date, and play a key part in organising logistics for our events, both online and in person at Windsor Castle and Cumberland Lodge, Windsor Great Park.

This is the perfect chance to develop your organisational and communication skills, gain hands-on experience running events in prestigious settings, and become part of a friendly, supportive team.

If you have a keen eye for detail, a can-do attitude, and strong digital skills – and if this role excites you - we would love to hear from you.

Monitoring, Evaluation, Accountability & Learning (MEAL) Lead

Permanent. Full time. Hybrid working. (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days)

Location: Nairobi, Kenya

Salary: £49,663 per year

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. 

About the role

Reporting in to the Head of Impact for the Multi Country Cluster region (MCC), the Monitoring, Evaluation, Accountability & Learning (MEAL) Lead will lead Christian Aid’s MEAL and as part of the MCC Senior Management Team, will work across Humanitarian, Development and Advocacy programmes in MCC countries to drive impact.

The role will work closely with partners and together identify areas for accompaniment support. 

The post-holder will lead in the development, implementation and monitoring of Christian Aid, donor and sector MEAL approaches and requirements, providing effective and timely support (including capacity building) to programme staff and partner organisations, ensuring high-impact initiatives to maximise our impact. 

The role will develop and promote Christian Aid’s profile and visibility with donors, sector stakeholders and beyond foster a mindset of connection, as well as drive digital technology and decolonised approaches in MEAL across all Christian Aid programming, share their ideas and insights. 

Some of the main responsibilities for the MEAL Lead will include:

• Support MCC Senior Management to create a team environment and delivery of high-quality impactful programmes. 
• Develop and lead project proposals based on strong planning, monitoring and evaluation procedures, ensuring financial policies and procedures are complied with, including reporting requirements, to maximise impact and income. 
• Supported by the Organisational Effectiveness and Communications team, provide visibility and promotion of research and learning products for the MCC that will maximise our impact. 
• Ensure humanitarian, development and advocacy programmes meet the Core Humanitarian Standard (CHS) through remote and in country engagement. 
• Working with partners to co-create appropriate MEAL systems.
• Input into all major bid developments. 
• Oversee the development of best practice in community-based approaches to accountability within Christian Aid
• Provide accompaniment support to partners. 
• Manage monitoring and evaluation systems to ensure they are maintained, updated, used and that they contribute to quality programming, driving meaningful change.
• Lead on outcomes and impact measurements ensuring they are reported effectively to donors in order to maximise income. 
• Collaborate with Communications colleagues, to enable the development of a communications plan for the MCC and storytelling to supporters that will showcase high-impact initiatives that maximise our impact.
• Support decisions related to projects and programmes informed by Christian Aid’s corporate strategy, including the 4 themes and aligning with organisational values and goals. 
• Develop strong lessons learned feedback into programme design and improve the quality of future programming, to support a culture of continuous learning and improvement. 
• Represent Christian Aid in the sector, sharing innovation and learning from our MEAL practice widely, promote the exchange of ideas and knowledge, and creating strategic partnerships with other actors in the M&E sector. 
• Develop, capture, and share best practice in community-based approaches to accountability within Christian Aid.
• Collaborate with the Programme Quality & Operations Lead to complete global CHS audits processes to deliver high quality work.
• Together with Organisational Effectiveness colleagues, participate in / co-lead relevant global CoP(s)

About you

Who we are looking for

Essential:

• Degree in Social Sciences, Information Management, Statistics, Research or related fields. 
• Significant experience of working in development/humanitarian/advocacy work. 
• Understanding to promote decolonised MEAL and digital MEAL initiatives. 
• Detailed understanding of current thinking/debates on monitoring, evaluation and learning and VFM. 
• Substantial experience in developing M&E plan, systems and databases using MS office and software applications.
• Detailed understanding and significant experience on developing and analysing MEAL frameworks.
• Highly developed report writing including donor reports.
• Significant experience of compliance, project-cycle management procedures and processes.
• Significant experience of commissioning and managing consultants. 
• High level understanding of accountability and partnership approaches and demonstrable experience of developing accountability mechanisms at field level.
• Highly developed analytical and critical thinking skills. 
• Excellent facilitation skills. 
• Highly developed written and oral communications skills. 
• Highly developed interpersonal skills and ability to work in a diverse team and manage complex and sensitive organisational relationships. 
• Highly developed ability to manage complex workloads and deliver work to tight deadlines.
• Highly developed ability to promote and influence culture change. 
• Understanding of CHS commitments and other accountability frameworks, including community feedback mechanisms 

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

We’re looking for a Senior STH Practitioner who can manage the delivery of high quality and effective Social and Therapeutic Horticulture (STH) programmes in London for adults and young people with a range of disabilities and health conditions.

We’re looking for candidates who have proven experience of managing a team and an understanding of how STH programmes can benefit individuals and improve lives.  We need someone with horticultural knowledge and experience to plan the seasonal horticultural resources required for our programs and delivery spaces.

Based at Thrive’s London centre in Battersea Park. Some days will be spent at outreach centres within London, requiring some travel. The role will involve occasional travel to the Thrive Centres in Reading and Birmingham.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.

Prison Facilitator - HMP Elmley

Location: HMP Elmley

Department: Prison delivery

Salary: £11,309

Hours: 14 hours

Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Elmley. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for 5th November 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-224 446

Programme Manager – Nature Based Neighbourhoods (NBN) 

Salary:  up to £45,000 per annum 

Contract: Full-time, 5-year fixed term (with potential for extension) 

Location: Hybrid – remote working with one day fortnightly in WFET’s Leatherhead office (Wednesdays) 

Travel: Regular travel to project sites across England

Reporting to:  NBN Partnership Programme Lead 

About the Role 

We are seeking a strategic and community-focused programme manager to lead the delivery of the Nature Based Neighbourhoods (NBN) grant programme – a five-year partnership between Lund Trust and the Wates Family Enterprise Trust (WFET). 

The NBN programme supports urban communities to create greener, more connected neighbourhoods. It provides core funding, peer networking, and long-term planning support to community organisations working to improve access to nature. 

You will oversee all aspects of programme delivery, including grant management, stakeholder engagement, impact reporting, and communications. This is a unique opportunity to shape a long-term initiative that builds community power and drives nature-based change. 

Key Responsibilities 

• Lead programme planning, delivery and annual review cycles, ensuring it is delivered on time and to budget in a way that works towards its overall vision and aims.  

• Manage relationships with funded community partners ensuring they are well supported to deliver against their grant ambitions. 

• Foster cross-sector relationships in community

• Oversee grant administration and budget management 

• Work with the programme’s learning and impact partners to facilitate peer learning, evaluation and storytelling to share impact 

• Convene programme boards, partner meetings, providing key stakeholders with timely updates 

• Collaborate with internal teams to amplify programme visibility and creatively share learnings, supporting local and national movement building.  

Person Specification 

Essential: 

• Experience managing multi-year, large-budget projects, preferably in the third sector 

• Strategic thinker with a track record of driving change 

• Strong community engagement and facilitation skills 

• Skilled in impact evaluation and reporting 

• Passionate about climate action, social justice, nature and community-led approaches 

• Willingness to travel regularly 

Desirable: 

• Experience in grant-making

• Expertise in urban green infrastructure or climate transition 

• Ability to raise public profile of initiatives 

• Experience in cross sector collaboration 

How to Apply 

Submit the following: 

• Completed application form 

• Covering letter outlining your interest and suitability, no more than two sides of A4 

• CV 

Deadline: 27 October 2025 - Midnight

Interviews: 19th and 20th November 2025 in London

About the Programme
 
Connection to nature can have powerful social, health, economic and environmental benefits. These benefits are not shared equally. Our most deprived communities also have the least access to nature where they live. Communities are working to tackle this problem, but their efforts are often stifled by a lack of investment.  

The NBN programme aims to strengthen community organisations, providing the financial and non-financial resources they need to create greener neighbourhoods and communities more connected to nature. 

This work will take place in a small number of places and explore how sustained commitment, engagement and investment can transform outcomes for a place, people and nature.  

Specifically, this funding partnerships will:  

• Provide direct support in the form of core funding to selected urban community organisations that share our aims.   

• Provide communities with the means to connect with the great work already happening around the county and develop peer network.  

• Enable communities to co-develop equitable long-term plans to increase nature connection locally.  

• Support community-led story telling of this work, its challenges and successes.  

The rationale and development of this work can be found in our theory of change which is linked on the application page. 

ABOUT WATES FAMILY ENTERPRISE TRUST

WFET envisages a fairer, more sustainable, more prosperous society – a world in which connection to place and planet, underpinned by a sense of belonging and empowerment within a supportive community, provides the foundation for every individual to thrive. To belong in a healthy home. To belong to a community and feel connected to nature.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

This position sits in the Awards Management Unit (AMU), in CRRD. The role is part of the Global Business Development – Donor Engagement Team, which has the responsibility of being the internal donor focal point as well as managing the relationship with our key institutional donors. The Frameworks Officer will support the Frameworks & Global Awards Team/Donor Engagement Team in managing multi-country awards and supporting strategic donor engagement. The role includes ensuring that donor award requirements and reporting are met, internal monitoring and administrative processes are completed, and accurate financial and programmatic information is established and maintained. The Frameworks Officer will also support internal AMU initiatives in coordination with the other Frameworks & Global Awards Team/Donor Engagement team members to strengthen our Awards Management capacity and internal processes.

Key Stakeholders and Relationships

• Reports to: Portfolio Advisor, Frameworks & Global Awards, Global BD (AMU)
• Works closely with other members of the Frameworks & Global Awards Team /  Donor Engagement Team, and across Global BD.
• Award Management and Compliance: Support (Senior) Portfolio Managers/Advisors in the management of multi-country award portfolios, including for awards funded by Irish Aid, DEC, GFFO, Sida, and others as needed.
• Strategic Support: Support Donor Engagement related tasks, including the development of internal communications and resources around donor strategies, priorities, etc.
• Is expected to support team members in responding to requests from IRC leadership and/or donors regarding specific donor portfolios.  

Core Tasks

The Frameworks Officer will, in collaboration with colleagues across the IRC:

• Support the management of multi-country award portfolios, including awards funded by Irish Aid, DEC, GFFO, Sida, and others as needed.
• Assist in the review of narrative and financial reports, ensuring input from relevant staff and alignment with donor requirements.
• Support budget realignments and award amendments/modifications, where necessary.
• Maintain award documentation and systems, including trackers, reporting schedules, and databases.
• Contribute to donor engagement efforts, including preparing briefing documents, internal communications, and donor-facing materials.
• Support the maintenance of IRC’s award management system and associated processes; regularly update trackers and reporting schedules.
• Support the implementation of IRC’s Partnership Excellence for Equality and Results System (PEERS), including the review and processing of subgrants or partnership agreements, and due diligence procedures to ensure compliance with IRC’s internal policies and external donor requirements
• Participate in AMU strategic initiatives and working groups, as assigned.

Accountabilities & Responsibilities

Award Management and compliance 

• Coordinate with support departments and other teams outside AMU to ensure effective support to country offices.
• Attend internal IRC trainings on donor compliance and awards management, and represent the team in relevant internal/external meetings as needed.
• Handle hard copy and electronic document processing, timely signatures, and courier services; maintain award files and databases as needed
• Monitor donor requirements and ensure timely internal communication of updates and changes.

Capacity building and training 

• Assist in developing and maintaining work processes and checklists for award implementation and report review.
• Assist in the development of training materials.
• Support regular internal and potential external learning initiatives for multi-country awards. 

Strategic Support

• Support the development and dissemination of internal resources related to donor strategies and compliance.
• Respond to donor visibility requests in coordination with relevant teams.
• Support cross-team initiatives, as needed.
• Provide short-term cover and surge support within the team.
• Other duties as assigned.

PERSON SPECIFICATION

• Understanding of institutional donors and their requirements.*
• Understanding of humanitarian aid and development programming *
• Experience writing, reviewing, and editing narrative and financial reports and excellent attention to detail. *
• Solid organizational skills, detail-oriented, ability to multi-task and prioritize tasks, and to learn quickly. *
• Ability to work collaboratively as part of a diverse team and manage a varied workload.
• Excellent interpersonal and communication skills; the ability to liaise with people successfully and effectively within and across departments in a multicultural environment.
• Both a team player and independent performer in a very fast-paced environment 
• A flexible work attitude and a calm manner 
• Good IT skills (Word, Outlook, Excel) *
• English is required.  French and German are an asset.

The post holder must have the right to live and work in the location they are applying for. 

About the Role

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon. 

MAP seeks a Head of Logistics Systems and Training to lead the development and implementation of standardized logistics policies, procedures, and tools (excluding procurement). This role is central to ensuring that logistics systems are fit-for-purpose, efficient, compliant, and supportive of MAP’s medical aid delivery across the occupied Palestinian territory and Lebanon. A key focus will be on staff capacity building and field support to ensure high-quality logistics practices aligned with medical and humanitarian standards. 

About You

You are an experienced humanitarian logistician who enjoys designing and building systems, ways of working, and governance to support more effective logistics processes and function. You have a broad range of expertise across warehousing, transport, customs and fleet management, and particular experience in health supply chains and medical logistics.  You are able to bring a team with you through training to develop adherence to policies and procedures, and apply your experience in emergency response to give context appropriate advice. A solid communicator, you convey both the detail of processes and the reasons behind them to ensure buy-in from stakeholders at all levels of the organisation

Duties and key responsibilities

1. Policy and Systems Development

• Develop, document, and roll out logistics policies and SOPs in the following key areas:

o Warehousing and cold chain management (with sensitivity to medical supply needs)

o Stock control, inventory, and distribution tracking

o Fleet and transport management (including movement of medical supplies across checkpoints and borders)

o Asset tracking and management

o Import/export procedures and customs clearance, especially for medical goods

o Logistics record-keeping and audit readiness

• Ensure that logistics systems are context-appropriate, compliant with MAP’s internal policies, donor regulations, and relevant health standards (e.g., WHO guidelines, GMP).

• Ensure that there is one version of the truth in MAP’s logistics systems, working with other systems, projects, and governance bodies as required.

• Support the development of the required systems to enable improvements in the supply chain function.

2. Training

• Conduct multiple needs assessments to identify logistics training gaps across MAP’s country offices.

• Develop training materials such as competency frameworks, learning and development programmes, and associated training materials tailored to MAP’s operational and medical logistics context.

• Deliver training and coaching to logistics, operations, and program staff in Lebanon and the oPt (West Bank and Gaza).

• Build staff capacity in cold chain, medical warehousing, and cross-border logistics procedures.

• Establish systems for ongoing learning, including refresher trainings and knowledge sharing.

3. Quality Assurance and Compliance

• Monitor field implementation of logistics procedures and identify areas for improvement.

• Ensure all MAP medical logistics operations conform to Good Distribution Practice (GDP) standards.

• Support internal audits and donor reviews by ensuring logistics documentation is in place and systems are audit-ready.

• Work with MAP’s MEAL and Operations teams to develop KPIs and performance metrics for logistics operations.

• Develop and maintain a logistics risk management plan (RMP) and corrective and preventive actions (CAPA) plan, supporting the identification, assessment, and prioritisation of risks. 

4. Operational Support

• Provide technical support to country teams during emergency responses, including surge capacity for logistics planning and setup.

• Liaise with program teams to ensure alignment between logistics support and medical programmatic needs.

• Work closely with MAP's Procurement function to ensure consistency between Procurement and Logistics systems, policies, and procedures.

PERSON SPECIFICATION

Essential:

• University degree in Logistics, Supply Chain Management, Humanitarian Operations, Public Health Logistics, or related field.

• Significant experience in humanitarian logistics, including field-based experience in complex or protracted crisis contexts.

• Demonstrable experience developing logistics SOPs and operational tools (excluding procurement).

• Experience developing and implementing logistics systems (e.g. inventory management, e-assets).

• Strong training and facilitation skills, including ability to work across cultures and languages.

• Knowledge of Good Distribution Practice, cold chain and medical logistics standards.

• Familiarity with customs, import/export, and movement constraints in occupied and conflict-affected areas.

• Understanding of donor compliance frameworks (e.g., FCDO, ECHO, UN agencies).

• Prior experience with medical or public health-focused NGOs.

Desirable:

• Arabic language skills (spoken and written).

• Experience working in or on the occupied Palestinian territory and/or Lebanon.

• Prior experience with medical or public health-focused NGOs.

• Knowledge of humanitarian standards such as Sphere, Core Humanitarian Standard (CHS), and WHO guidelines.

• Familiarity with the software development life-cycle.

Personal attributes and other requirements

• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.   

• Commitment to anti-discriminatory practice and equal opportunities.   

• Commitment to upholding the rights of people facing disadvantage and discrimination.

• Commitment to the values and ethos of MAP.   

• Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.

Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     

  **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting