Programme officer jobs in east of england

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator. 

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you. 

What you will do: 

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes throughout the membership lifecycle. 
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members. 
• Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration. 

What you need:

• Experience of managing administration processes efficiently.
• Demonstrable experience of providing exceptional customer service.
• Experience of using and maintaining a database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
• Good working knowledge of Microsoft packages.

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Be part of a team that changes and saves lives. Design and deliver creative events that support military families caring for injured loved ones.

This is a demanding but deeply rewarding role that combines service delivery, engagement, and emotional resilience. As Events & Engagement Officer, you will work closely with our Operational Support Team to design and deliver a varied programme of online and in-person events. These will support the wellbeing of our Members (adult family members of injured veterans and serving personnel), reduce isolation, and build understanding of the challenges faced by military families.

The Ripple Pond is a UK-wide charity that supports the adult family members of physically or psychologically injured Armed Forces personnel and veterans. We provide peer support, structured guidance, and signposting to improve wellbeing and reduce isolation for families who often carry complex emotional burdens in silence. Our work is rooted in lived experience and built on a foundation of inclusion, compassion, and community.

The Operational Support Team lies at the heart of our frontline service. It delivers one-to-one support, coordinates safeguarding and triage, and ensures Members are connected to the right pathways at the right time. It is a trauma-informed, emotionally intelligent team that works with care and professionalism, ensuring that no one caring for an injured veteran or serviceperson feels alone.

You will start your time with The Ripple Pond by embedding into the Operations Team for approximately two months. This will give you a firm grounding in the lived experiences of our Members and ensure you’re fully trained to act as Duty Officer. As Duty Officer, you’ll receive and respond to referrals and enquiries, complete needs assessments, carry out risk assessments, and navigate Members to appropriate internal or external support. This may involve responding to distressing and traumatic situations, including domestic abuse, suicidal ideation, addiction, and other complex issues. You will also be expected to attend (online) multi-agency meetings.

This role requires emotional resilience, sound judgment, and exceptional communication skills. You will need to work flexibly, including some evenings and occasional weekends, and travel to a limited number of face-to-face events and meetings throughout the year. In return, you will be part of a supportive, values-driven team making a real and lasting difference to people’s lives.

Key Responsibilities

• Working with your colleagues to design and deliver an engaging and inclusive programme of digital and in-person events that support Member wellbeing, build confidence, reduce isolation, and encourage peer connection.

• Co-develop activities such as themed discussion groups, creative and recreational workshops (e.g. book clubs, craft groups, quiz nights, art workshops, journaling, fitness, etc.), and skill-building sessions.

• Plan and lead external engagement sessions for professionals and stakeholders to improve understanding of the Armed Forces family experience.

• Manage the full event cycle, from concept and scheduling to promotion, delivery, and evaluation.

• Work closely with the Operational Support Team to ensure all activities reflect Member needs and organisational aims.

• Act as Duty Officer on a rota basis, including during periods of staff leave or absence. This includes responding to new enquiries, completing needs and risk assessments, and triaging Members into appropriate pathways of support.

• Respond sensitively to Members disclosing trauma or distress and act in line with our safeguarding and escalation procedures.

• Attend virtual joint-agency meetings when required to support Members or represent the charity.

• Use digital tools to promote and deliver content (e.g. Zoom, Canva, Transpond, Eventbrite, CRM systems).

• Collect and evaluate Member feedback to help refine services and contribute to reporting and development work.

• Support cross-organisational projects and team-wide initiatives as needed.

Terms and Conditions

• Hours: Part-time, 21 hours per week

• Schedule: Three days per week, 9 am to 5 pm (1-hour unpaid lunch break)

• Flexibility: Some evenings and occasional weekends will be required to support Member activities or represent the charity. Time Off In Lieu (TOIL) will be provided

• Contract: Fixed-term, 18 months (extension subject to funding)

• Location: Home-based

• Travel:
  ˃ Expectation to attend up to 8 in-person events or meetings per year
  ˃ All travel time and reasonable expenses are reimbursed
  ˃ Depending on your location, some travel may involve overnight stays, which the charity will fully fund
  ˃ The ability and willingness to travel and stay overnight is essential

Person Specification

Essential

• Experience designing and delivering events (in-person or online)

• Strong interpersonal skills with empathy and emotional resilience

• Excellent written and verbal communication

• Ability to manage sensitive conversations and disclosures appropriately

• Familiarity with digital tools (e.g. Zoom, Canva, Eventbrite, CRM systems)

• Excellent organisational and time management skills

• Ability to work flexibly, independently, and as part of a team

• Commitment to safeguarding, confidentiality, and person-centred support

• Demonstrates emotional resilience and works confidently with individuals facing trauma, distress, or complex challenges

• Maintains strong professional boundaries and self-awareness, with a clear understanding of when to seek support

• Manages workload effectively under pressure, staying focused and prioritising in emotionally demanding situations

• Shows a consistent commitment to personal wellbeing and self-care when working in high-pressure or emotionally complex environments

Desirable

• Knowledge of or lived experience within the Armed Forces or veteran families

• Experience working in the charity sector

• Familiarity with trauma-informed approaches or peer-led initiatives

Other

• Full UK driving licence and access to a roadworthy, insured vehicle

• Willingness to travel across the UK and stay overnight where required

• Commitment to professional development and learning

Benefits

• 30 days annual leave (pro rata) plus your birthday off

• 6% employer contribution to your workplace pension scheme

• Access to an Employee Assistance Programme offering:
  ˃ Discounts and rewards on popular brands
  ˃ Free access to fitness and wellbeing apps
  ˃ Free legal, financial, and family advice

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

JOB PURPOSE

You will work closely with the Head of Philanthropy, CEO, trustees and international colleagues to steward and cultivate key donor relationships and continue the development and implementation of the strategy to grow the major donor pipeline. As a Senior Manager, you will take ownership of the overall Major Donor Strategy, and budget and provide strategic insight into how we grow and improve our programme.

You will be confident in navigating complex environments with multiple stakeholders and in negotiating internally as well as externally, championing the major donor programme to ensure a strong enabling environment for the growth of the programme. You will enjoy developing strong relationships, have excellent communication and problem-solving skills and will be adept at managing donor and prospect pipelines as well as crafting compelling donor communications.

This role will be responsible for managing the Philanthropy Manager role and will provide support, mentorship and coaching to help the development of this role.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES

• Manage the philanthropy manager role through coaching, and by motivating and supporting them to reach their annual target.
• Build on a warm portfolio of donors to achieve current income targets and spot opportunities for growth and deeper development of philanthropic relationships
• Monitor and deliver annual philanthropy budgets and KPIs, assessing ongoing performance, proactively managing risks and providing accurate reporting.
• Own and drive the Major Donor strategy in collaboration with the Head of Philanthropy.
• Support on intermediary strategy and growth in this area.
• Work as part of the Philanthropy Team to grow opportunities within the major donor funding stream in line with UK4U’s fundraising strategy
• Lead on the growth and development of a robust prospect pipeline working with the corporate team, individual giving team, trustees, prospect research team, philanthropy team and other key stakeholders.
• Work with the wider international organisation to identify the most appropriate funding propositions for donors and also the internal technical experts and leadership colleagues who can help support and drive forward opportunities.
• Craft compelling propositions and proposals for major donors and ensure quality and timely reporting on donations made.
• Establish a strategic and tactical response to selected prospects and existing major donors in the event of humanitarian emergencies.
• Work independently and with the prospect researcher to gather up-to-date and accurate information on existing and prospective donors.
• Maintain accurate records on Salesforce, for income recording and earmarking.
• Work with the wider team to deliver bespoke activities including virtual and in-person events
• Support wider PPH strategic initiatives: helping identify and implement enablers to help the organisation secure and grow more multi-year partnerships, including at transformational levels.
• Help to position and raise awareness of UK4U’s role among peers, donors and other audiences by participating in sector networks and representing UK4U at events, as appropriate.
• Work within UK4U’s due diligence policy and GDPR policies and processes.
• Support the philanthropy team in other activities, as requested.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

 PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience of inputting into annual plans, multi-year budgets.
• Experience of working towards and monitoring and tracking KPI targets
• Experience of inputting to and implementing strategy
• Experience of growing prospect pipelines
• Experience of working in an income generating capacity with an NGO, INGO or university to identify, approach, secure and steward prospects and major donors giving or capable of giving over 5 to 7 figure gifts.
• Experience of developing donor care plans and delivering bespoke proposals and communications to generate income.
• Experience working with senior stakeholders (including CEO and Chair of Trustees)
• Strong experience of networking.
•  Must be comfortable working at pace and on multiple opportunities.

Essential Skills/Knowledge

• Confident communicator with the ability to effectively influence and negotiate with internal and external stakeholders at senior levels.
• Strong understanding of the philanthropic environment within the UK
• Ability to analyse reports and communicate complex themes and subjects in an accessible and compelling manner in writing and verbally.
• Ability to act proactively to identify new and strategic fundraising opportunities.
• Good attention to detail, ability to proof-read.
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Excellent stakeholder and relationship management skills.
• Proficient in using Word, excel, PowerPoint.
• Working knowledge of fundraising databases.

Desirable Skills/Experience

• Knowledge of international development or related subjects helpful but not essential
• Line management experience
• Experience of leading on developing multi-year budgets and plans.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (pro-rata for part-time contracts).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.

Closing date: 20 July 2025

Interviews date: 24th – 28th July 2025

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

About the park
Southern Park is a popular community greenspace next to Greenwich Peninsula Ecology Park at the heart of the Greenwich Millennium Village development. The site comprises wide open grassland, native tree and shrub areas and wildflower meadows and is a Site of Importance for Nature Conservation (SINC). The park is also an important space for local people to relax and enjoy recreational activities, with several well-loved play features.

About the role
This is a great opportunity for someone looking to establish their career in the parks and conservation field, working with the support of experienced staff within the Greenwich Peninsula Ecology Park team. The Project Officer role oversees the site's landscape maintenance contract to ensure the park remains attractive, safe, and well-managed. The role also adds community value by supporting engagement with local residents and enhances ecological value by facilitating volunteer involvement in habitat management.

About you
We are looking for an enthusiastic and self-motivated Project Officer with good administrative skills. You will be able to foster a strong working relationship with the Southern Park landscape maintenance contractors. You will have a passion for engaging people with wildlife and nature in an urban environment, along with experience working with volunteers and/or community groups from diverse backgrounds. You will have the capability to relay information effectively to a broad audience, both verbally and written. Being flexible and able to juggle priorities in a busy, ever-changing environment is key to this role

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

We are currently looking for a Communications and Website Officer to join a small, busy Communications Team.

We are seeking an individual who is passionate about creating engaging and accessible website content. Whilst utilising digital tools such as SEO, PPC and social media advertising to expand the reach of our support and awareness of PSP & CBD.

In this varied and hands-on role, you'll support the execution of our communications strategy across our website and digital advertising platforms. Working closely with the Communications Manager, you will plan and manage content updates on our website, creating compelling and accessible content that brings our work to life. You'll also lead our digital advertising using SEO, PPC and Paid-For Social Media techniques, ensuring adverts align with on and offline content.

This role is ideal for someone with experience in using CMS platforms (Wordpress or similar), and confident using tools like CRM, SEO, PPC, and performance analytics.

JOB PURPOSE

To lead and manage PSPA's website and digital optimisation, ensuring effective online presence and support for people affected by Progressive Supranuclear Palsy (PSP) and Corticobasal Degeneration (CBD).

Salary: £28,560 per annum

Contract type: Fulll time, permanent 

Annual Leave:  28 days (plus bank holidays)

Hybrid working: A minimum of one day a week in the office in Milton Keynes, the remainder working from home

Benefits: Pensions Scheme & Employment Assitance Programme

Key Responsibilities

Website Development

• Manage content planning and delivery for the PSPA website
• Monitor and evaluate website performance using Google Analytics
• Oversee plug-in management and review
• Conduct accessibility reviews and implement action plans
• Work with the website suppliers to deliver a high quality accessible website
• Support internal teams in website development projects
• Develop website editing guidelines and train colleagues

Digital Optimisation

• Monitor and implement SEO strategies aligned with annual communications priorities
• Manage Google Ads campaigns
• Oversee social media advertising initiatives
• Provide support for digital fundraising efforts

Resource Management

• Support the development of digital resources and ensure proper uploading

Digital Support

• Provide event and social media support
• Ensure social media and newsletter cover during holiday periods
• Manage and update the media library, including categorisation
• Edit photos and graphics using Photoshop

Person Specification

Essential Criteria:

• Proven experience in website management
• Strong knowledge of SEO, Google Analytics, and digital advertising platforms
• Excellent content creation and editing skills
• Strong project management and organisational skills
• Commitment to equality, diversity and inclusion
• Excellent communication and interpersonal skills
• Ability to work collaboratively with internal teams and external suppliers

Desirable Criteria:

• Experience of using design software
• Experience in accessibility compliance for websites
• Experience in the charity sector
• Knowledge of digital fundraising strategies

For more information about this role and PSPA, please visit our website.

Be part of something extraordinary at Epilepsy Society. We are seeking a value’s driven Legacy and Individual Giving Lead to join a charity that provides world leading support for people with epilepsy through Care, Research and Advocacy. 

Key Accountabilities 

• Responsible for the end-to-end management of the Legacy Marketing Programme, including Gifts in Wills
• In collaboration with the Individual Giving and Philanthropy Manager, develop and evolve the Legacy Marketing Programme, including In Memory and Tribute Fund marketing, in alignment to the Charity’s mission and strategic goals
• Execute and further develop a comprehensive legacy strategy, with a focus on retention and income growth through, tested supporter journeys, digital channels and automation. Planning for journeys to end with a gift in a will
• Optimise and create supporter journeys to increase propensity to give and drive loyalty and consideration among legacy and individual giving prospects
• Responsible for aligning legacy acquisition and retention marketing to the individual giving programme, to maximise uptake and engagement. In conjunction with their manager, work together to develop new ideas and best practices to improve the number of legacy pledges and the income from In Memory fundraising to increase annual gift amounts
• Achieve income targets that support the delivery of fundraising goals aimed at delivering in excess of £3m+ per annum
• Campaign Management: Plan, execute, and evaluate multi-channel fundraising campaigns, including direct mail, email, and social media, to maximize giving. Keep track of results and flag under or over performance in a timely manner

For the full job description, please download the recruitment pack attached. 

The post holder should demonstrate our people values of CAIRO (Caring, Accountable, Improving, Respectful and Open.

What we can offer

•    27 days annual leave + bank holidays, with the ability to buy and sell annual leave 
•    A generous Employee Referral Scheme (refer a friend and earn up to £150) 
•    Length of service awards
•    Access to shopping discounts and cashback with thousands of retailers through Purple Rewards
•    Staff recognition scheme 
•    Excellent training and development opportunities
•    Group Pension
•    Life Assurance (2x your annual salary)
•    Confidential, supportive Employee Assistance Programme, accessible 24/7
•    Salary Finance, offering you products linked to your salary and tailored to your individual circumstances. Providing services such as loans, advances, savings and financial education

On-site, there is plenty of free car parking, a Café and beautiful grounds to work in and be surrounded by.

If you have the right skills and experience and are inspired to apply, please do so by uploading your CV and covering letter explaining how you meet the person specifications of the role.

A DBS (Disclosure & Barring) check will be required before appointment is confirmed.  

We reserve the right to close the post early once we have received a sufficient number of applicants: please submit your application as soon as possible to avoid disappointment. 

We are seeking a new Chief Executive to deliver a world-class students’ union.

Applications close: 9 a.m. Friday 11th July 2025

Location: Hybrid/London (at least 3 days per week on-site)

About the LSE Students’ Union

LSE Students' Union (LSESU) is a £5.6m not-for-profit organisation for LSE students. We've been part of the LSE community since 1897, and all LSE students automatically become LSESU members when they enrol.

We exist to:

• Support students holistically in terms of their academic and student experience, serving as an independent source of advice and advocacy.
• Help students shape and lead their own academic and student experience by providing opportunities that foster connection and engagement, building their skills and future careers.
• Use our influence to forge and create change in the interests of students within the institution, the community, and wider society, by empowering the students themselves.

We are emerging from a change programme which has seen us significantly enhance our culture, governance, and partnerships. We are proud to have positive morale internally, with 93% of staff feeling they are trusted and well respected at work. We have enhanced our Trustee board and enjoy a great level of support and engagement from Trustees.

Our new approach to building partnerships with LSE is working exceptionally well, including investing in dedicated partnerships management roles within our staff structure. We are also excited to be opening a newly refurbished commercial offer in the very near future.

About the role

We have set an ambitious strategy for 2030, which our team is enthusiastic about. Our vision is to be a union today, empowering every student to shape tomorrow. This is a journey about us transforming the educational journey and student experience of our members, setting a global standard for a world-class students’ union. Our plan has three core pillars focused on partnerships, advancing student voices, and creating a lifelong sense of identity.

We are seeking a new Chief Executive to drive this strategy and deliver a world-class students’ union.

Who we are looking for

Our ideal candidate brings proven senior leadership experience from a high-profile organisation, with expertise in managing complex situations and challenges, including those of a politically complex nature. You will have exceptional strategic vision and a successful track record in building institutional partnerships.

Your track record will show that you have led transformational change and provided empowering, inspiring leadership to your teams to achieve organisational goals.

Staff well-being, professional development, and having an inclusive culture where teams feel valued and motivated are important to us. Our new CEO will be responsible to the Trustee Board and the Sabbatical Officers, so we need a leader who is authentic, communicative, and committed to ethical leadership and decision-making.

We care deeply about the well-being of our team, but the nature of our work can mean that we need to respond rapidly to complex, emotional, and political challenges at a moment’s notice. Our leader will need the ability to remain calm and resilient under pressure and adapt to change and challenges as needed.

We welcome all candidates with the leadership experience required to consider this post, including those who might be considering working within a Students’ Union for the first time. You will be supported by an exceptional team that is excited to work with a new CEO.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Friday 11th July 2025.

This role plays a crucial part in our student journey, focusing on direct and UCAS application processes; liaising with our validating partner, Falmouth University; onboarding students; organising
induction; and providing admissions reports to senior management. The Admissions & Outreach Coordinator will also work closely with our Access & Participation team to track applications from both our Further Education and industry partners, whilst coordinating the programming of our extensive
access and participation programmes supporting our Ambassador team.
The ideal candidate will have excellent communication, administrative and organisational skills. An interest in performing arts is beneficial.
This role is about supporting equitable access to Higher Education.

HR Officer - 3-Month Contract
Location: Central London / Hybrid
Start Date: Immediate
Duration: 3 months
Day Rate: £285/day (Inside IR35)

We are seeking an experienced HR generalist to join a high-performing HR team delivering strategic and operational people support across a respected not-for-profit organisation. Reporting to the Senior HR Business Partner, this role suits someone confident, working across the full employee lifecycle, who thrives in a fast-paced environment and is comfortable juggling priorities.
Key Responsibilities

Operational HR Delivery

• Act as first point of contact for HR queries, offering clear and pragmatic advice
• Manage end-to-end processes for starters and leavers, including onboarding and exit interviews
• Liaise with Payroll to ensure accurate processing of HR changes
• Support HR inbox management and participate in operational meetings
• Prepare workforce metrics and updates for partnering conversations
• Contribute to HR projects and delivery of cross-organisational workstreams

Recruitment & Onboarding

• Coordinate full-cycle recruitment across assigned teams
• Advise managers and stakeholders through all stages of the hiring process
• Ensure onboarding compliance, including Right to Work checks and probation reviews
• Manage agency relationships and recruitment spend tracking
• Review and evaluate recruitment practices and provider performance

Engagement, Induction & Learning

• Support delivery of induction and onboarding programmes
• Assist in planning and coordinating wellbeing and engagement initiatives
• Contribute content to internal platforms and staff communications
• Liaise with networks and stakeholders to support a positive staff experience

Employee Relations & Case Management.

• Advise on day-to-day employee relations, including performance, absence and capability matters.
• Draft occupational health referrals and support case action plans.
• Prepare documentation and case summaries for consistent record-keeping.

Essential Experience & Skills

• Previous experience in a busy HR environment within a complex organisation
• Solid knowledge of UK employment legislation and HR policies
• Strong communication skills and confidence when advising stakeholders
• Proficiency in HR systems, reporting and data interpretation
• Organised and professional with a discreet approach to sensitive matters
• Ability to manage competing priorities and deliver to deadlines

This is an excellent opportunity for someone with strong generalist HR experience to contribute immediately and make an impact. If you're available now and ready to take on a varied and hands-on role, we'd welcome your application.

What you'll get in return
Flexible working options available.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Duties and key responsibilities

Security Strategy & Risk Management:
•Develop and implement security strategies and operational guidelines for all field operations in high-risk areas.
•Conduct regular security assessments and threat analyses of operational environments and adjust strategies as needed.
•Provide recommendations to senior management on mitigation measures for identified security risks.
•Design and update security plans, contingency plans, and emergency evacuation protocols.
Staff Safety:
•Establish a strong safety culture for all staff, including expatriates/international volunteers and national personnel.
•Establish and maintain robust communication channels to inform staff of security-related developments and responses.
•Organise regular safety and security briefings and training for staff to ensure preparedness.
•Provide crisis management support during incidents involving staff security, including medical evacuations or other emergencies.

Security Operations:
•Oversee the implementation of physical security measures for offices, residences, and vehicles.
•Oversee management of local security staff (security guards, drivers, etc.) and ensure they are adequately trained and equipped.
•Coordinate with local authorities and other agencies on safety and security matters.
•Ensure the security of the agency’s assets, including sensitive information and equipment.

Security Incident Management & Reporting:
•Lead the response to any security incidents, including incidents of violence, natural disasters, or other emergencies.
•Provide detailed reports on security incidents, outlining lessons learned and recommended changes to existing procedures.
•Ensure that all incidents are documented and managed according to internal reporting procedures.

Security Coordination:
•Liaise with humanitarian partners, UN agencies, government authorities, and NGOs to coordinate security efforts and share relevant information.
•Represent the organisation in security forums and working groups to enhance coordination and information sharing.

Training and Capacity Building:
•Develop and implement security training programs for MAP staff, volunteers and partners, ensuring all are equipped with the necessary knowledge to operate safely in high-risk areas.
•Conduct safety and security awareness workshops, simulations, and scenario-based exercises for staff.
•Monitor staff adherence to security procedures and provide guidance when needed.

Compliance and Reporting:
•Ensure the organisation’s compliance with local laws and regulations related to safety and security.
•Monitor and report on security and safety trends, making recommendations to senior management on actions to mitigate emerging risks.

PERSON SPECIFICATION

Experience
•Bachelor’s degree in risk, disaster or security or emergency management or a related field
•Minimum of 7-10 years of experience in security management, with at least 3-5 years in a leadership role within a humanitarian, development, or conflict-related environment.
•Proven experience in managing complex security operations in high-risk settings.
•Experience in designing and delivering security training programs for diverse staff groups.
•Experience with emergency response, crisis management, and evacuation procedures.

Knowledge, Skills and abilities
•Strong leadership and decision-making skills, with the ability to manage diverse teams and complex situations.
•Excellent risk assessment, problem-solving, and strategic planning skills.
•Strong communication skills, both written and oral, with the ability to effectively communicate complex security information to staff at all levels.
•Proficient in using security management software and tools.
•Ability to build relationships and work collaboratively with a range of internal and external stakeholders.
•Fluency in English (written and spoken).
•Proficiency in Arabic is an asset.

Personal attributes and other requirements
•Commitment to anti-discriminatory practice and equal opportunities.
•Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity). 
•Commitment to upholding the rights of people facing disadvantage and discrimination. 
•Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
•A commitment to MAP’s vision, mission and values and a passion for improving the health and dignity of Palestinians. 
•Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends. 
•An ability to apply awareness of diversity issues to all areas of work. 
•Attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure. 
•Prepared and able to travel occasionally to all MAP offices. 
•Work collaboratively with others in all aspects of our work. 
•Abide by organisational policies, codes of conduct and practices. 
•Treat with confidentiality any data or sensitive information about individuals, organisations, clients, and employees at MAP.

Disclaimer
Location: London UK or Cairo Egypt or Amman, Jordan
Compensation: £ 59,328 GBP in London 
Compensation: $ 40,728 USD in Egypt / Jordan

The post holder must have a valid UK or EU passport

NB: MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     

We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting.

Are you looking for a new challenge?

Do you have experience of working within drug services and with volunteers?

Do you have relevant experience? This might be alcohol, injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?

We are looking for self-motivated individuals who like to be part of a team but equally can work on their own. The post holders must have a desire to make a difference in promoting hepatitis awareness & liver health among services and affected communities and by increasing access to hepatitis treatment and liver disease care. We are looking for a passionate and skilled peer lead who will work on the Community Liver Health Bus and in community outreach locations in South West London

We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do.

The post holder is required to hold a clean driving licence.

We are recruiting an energetic and enthusiastic officer to join our Activity Service to support the older people who attend our range of activities.

We are looking for a positive, dynamic individual; to join our busy and vibrant Activity Service, this is an exciting time to join the team as we develop and expand the service including the way we take bookings and deliver our activities. This role is the first point contact for people who contact our centre in person or over the phone, so we are looking for someone with exceptional customer service skills, who is warm and welcoming with good listening skills.

If you are interested in the role but aren’t sure you meet all of the person specifications, we would still like to hear from you and are especially keen to hear from people who have transferable skills which will complement this role.

The closing date for applications is the 13th of July. Interviews will be held in person on the 23rd of July in our centre in Mitcham.

Data Officer

We are looking for a Data Officer with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within the Knowledge and Insight team.

Position: SIT53 Data Officer

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings)

Salary: Circa £32,100 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance to where you live)

Hours: Full-time, 35 hours per week

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 11 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Data Services, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. You will work alongside three other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports.

Experience of using CRM Dynamics, Faststats and PeopleStage and or any Donor CRM for marketing purposes will make you a person of interest to us. We will support you in learning to use any of the tools and applications used and actively encourage the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present selections or solutions to stakeholders.

Key responsibilities will include:

• Delivering data selections, Building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements.
• Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities.

About You

You will have a proven record of:

• Working with large datasets for marketing purposes and provide solutions and or data in response to enquiries from colleagues and other teams.
• Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes.
• Use of a marketing automation tools such as Faststats and PeopleStage.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Data Officer, Data Manager, Database Officer, Database Manager, Data Marketing Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Summary

Salary: £42,000 - £45,000 per annum (£25,200 - £27,000 per annum pro rata)

Work Location: Charrington Street, London NW1 1RD

Hours per week: 21.6 hours per week (0.6 FTE), normally to be worked in the afternoons Monday to Thursday

Leave: To be taken during non-operational periods and school holidays

Contract type: Fixed Term to 31 July 2026

Closing date:  9 July 2025

Interviews to be held: week of 14 July 2026

About Camden Learning

Launched in 2017, Camden Learning is a schools-led partnership between Camden schools and Camden Council. All Camden schools are involved, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.

We have launched a new Opportunity Centre at 52 Charrington Street, Somers Town as part of the innovative London AI Campus. The Centre will provide young people with access to technology, digital learning, and AI education, extending learning beyond the classroom in a secure and inspiring environment.

The role

We are looking for a dynamic and passionate Opportunity Centre Officer to lead operations at this innovative space, ensuring it becomes a hub of inspiration and growth for young people.

This role will oversee the Centre’s daily operations, ensure smooth delivery of engaging learning experiences, and collaborate with schools, partners, and the community to provide meaningful development opportunities for young people.

This is a fixed term contract starting late August/early September 2025 until July 2026.

Key Responsibilities:

Operational Management:

· Oversee day-to-day access and use of the Centre, including student registration and visitor management.

· Ensure the facility is safe, secure, and welcoming, including health and safety checks, safeguarding measures, and ICT setup.

· Coordinate the planning, setup, and cleanup of learning activities.

· Manage basic building maintenance, including coordinating repairs, ensuring cleanliness, and overseeing general upkeep of the facility.

Youth Engagement & Programme Delivery:

· Support external facilitators and partners in delivering inspiring and educational sessions.

· Foster a positive learning environment, ensuring young people are engaged, motivated, and safe.

· Work with partners to design and improve activities that promote personal and social development.

Administrative & Event Coordination:

· Manage the Centre’s calendar, schedule activities, and coordinate events with schools, parents, and external partners.

· Create promotional materials and manage digital communications to raise awareness of the Centre’s offerings.

· Assist the AI Campus Director with key administrative tasks.

Stakeholder & Partner Collaboration:

· Build and maintain strong relationships with schools, parents, students, and community organisations.

· Act as a Camden Learning ambassador, promoting inclusivity and positive learning outcomes.

Safeguarding & Compliance:

· Act as a Deputy Designated Safeguarding Lead, ensuring all safeguarding policies are upheld.

· Conduct regular health and safety checks, addressing any issues proactively.

Continuous Improvement:

· Gather feedback from students, parents, and partners to identify service gaps and opportunities for enhancement.

· Contribute ideas to further develop the Centre’s programming and operational excellence.

About You:

You are passionate about creating safe, inclusive spaces where young people can thrive. You have a hands-on approach, excellent organisational skills, and a commitment to continuous improvement. Your ability to engage with diverse stakeholders, combined with your dedication to operational excellence, will make you a vital part of the Opportunity Centre team.

Essential Skills and Qualifications:

· Experience working with young people in educational, youth work, or community settings.

· Strong interpersonal skills, with the ability to build relationships with students, parents, and partners.

· Knowledge of safeguarding practices and experience acting in a safeguarding capacity.

· Confidence in handling practical site operations, including health and safety, security, and ICT tasks.

· Proficiency in Microsoft Office (Outlook, Word, Excel) and the ability to quickly learn new IT systems.

· Administrative expertise, including managing schedules, creating promotional materials, and handling logistical coordination.

· Strong written and verbal communication skills, with a good standard of English and Maths.

· Relevant Level 3 qualification (e.g., education, youth work) or equivalent experience.

Personal Attributes:

· Highly organised and proactive, with a problem-solving mindset.

· A collaborative team player committed to positive youth outcomes.

· Passionate about education and community development.

· Adaptable and resilient, capable of managing multiple priorities

Staff benefits

· We offer 30 days’ annual leave entitlement as well as bank holidays, increasing to 33 in the first three years in post. (Note this is the full time allowance which will be pro-rated for part time hours).

· A generous NEST pension – with a minimum 10% employer contribution.

· Death in service benefit 3 x your salary.

· We value output over hours. We recognise our people have responsibilities and interests outside of work and we support flexible working arrangements, all dependent on the needs of the service.

· Season ticket loans and Cycle to Work Scheme, with savings of between 32% and 42% on the standard retail price of a new bike.

· A collection of staff discounts, on shops and health clubs, travel, and insurance, including from many of the worlds-leading technology manufacturers.

· Corporate rates for membership of GLL - Better Leisure.

· An Employee Assistance Programme.

· Free Hearing tests, Eye tests and Health checks.

Our commitment to inclusive recruitment 

For education organisations to flourish, improve performance and genuinely represent the communities they serve – it’s essential that we seize the opportunity to develop a diverse workforce. 

We know that to make a lasting difference in the lives of children and young people, the very best talent from our society needs to be identified, supported and retained.

Our organisations perform better when they reflect the rich breadth and depth of our society – and we should be proud to bring together a dynamic combination of knowledge, skills and lived experience.

In practice, an inclusive approach to recruitment takes care and attention.  We are all stakeholders in the education system – so together we need to continue to challenge recruitment norms, processes, and behaviours.

We are committed to recruitment campaigns that are developed with inclusivity at their core, whilst keeping a resolute focus on the best choice of candidate for the post.

Pillars of an inclusive approach

1. Ensuring roles are designed and described clearly and accurately, removing hidden barriers that might inadvertently dissuade a great candidate from applying. 

2. Communicating a clear commitment to inclusivity throughout all recruitment marketing materials – showing as well as telling candidates that we are an open, inclusive employer. 

3. Taking positive action by seeking and welcoming applications from under-represented groups – using recruitment interactions and headhunting to reach a wider pool. 

4. Assessing impact and improvement through effective diversity and equal opportunities monitoring and ongoing dialogue with staff.