Programme officer jobs in watford, hertfordshire
Age UK is looking for an experienced front-line customer service professional to join their Supporter Engagement Team as their Supporter Engagement Executive. You will act as the first point of contact for members of the public and our supporters, delivering the charity's strategic objectives through the delivery of outstanding customer service and complaint handling. You'll be joining a small friendly team of seven established Supporter Engagement professionals and will work closely with colleagues across the organisation, including our Fundraising and Campaigns teams.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill tube station) and currently you'll be expected to attend the office at least once per month for mandatory team days, or more often as needs arise.
Shortlisted candidates will be invited to an in-person interview on Thursday, 29th May at our London office EC3N 2LB.
Age UK internal grade - 8L
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience of working in a front-line customer service function within an office environment. (A), (I)
* Experience of complaint handling both via the phone and in writing. (A), (I), (T)
* Experience of using databases/CRM systems to update customer information. (A), (I)
* Experience of applying GDPR in a customer service role. (I)
Skills and knowledge
* Excellent written and verbal communication skills - able to adapt communication style according to the needs of the customer. (A), (I), (T)
* Understanding of data protection principles & GDPR. (A), (I)
* Demonstrate excellent attention to detail when processing personal data, taking card payments and handling customer queries and complaints. (A), (I), (T)
Personal attributes
* Ability to handle emotionally charged customer interactions and respond effectively towards customers who may display challenging behaviour. (A), (I)
* Ability to handle & prioritise multiple tasks and decisions and proactively seek solutions, sometimes without immediate support. (I)
* Demonstrate agility and flexibility in day-to-day work by being adaptable to take on tasks when required in order to respond to fluctuating volumes of inbound customer contact and workload. (I)
* Ability to work effectively with internal and external stakeholders to investigate complaints with professionalism, impartiality and diplomacy. (I)
* Demonstrate empathy and warmth when responding to customers in vulnerable circumstances both via the phone and in writing. (I), (T)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
Following a recent departmental restructure, we’re entering an exciting period for the newly formed content team. This shift in the team structure highlights our commitment to making best in sector content - all in the name of our mission; to ensure all breast cancers are diagnosed early and accurately in young people.
We are looking for an exceptional Head of Content who will be responsible for delivering our holistic content strategy over the next year. You’ll oversee the management, production and strategic placement of all organic content across CoppaFeel!’s channels, and in house paid campaign activations. You will help shape CoppaFeel!’s approach to content so that it appeals, resonates with and converts our key audience of 18 - 24 year olds, as well as our supplementary audiences, across website, email and social channels.
You will work closely with the Head of Marketing and alongside other Heads of Dept, bringing your expertise and knowledge to leadership discussions to help shape the future of the organisation. You will report to the Marketing Director and line manage the Social Media Manager and Digital Marketing Manager, and you will have exposure to the Senior Management Team.
This is a fixed term contract for 13 months.
This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.
Duties & Responsibilities
- Work as a valued part of the CoppaFeel! leadership team to deliver the organisational strategy, shape the culture and influence cross departmental ways of working.
- Deliver the holistic content strategy across digital and social channels (including website, email, search, owned social, content creators and gaming) that will enhance the annual marketing strategy and drive awareness of CoppaFeel! and our mission amongst 18 - 24 year olds.
- Responsible for overseeing a team creating and producing innovative content that’s insight driven and market leading.
- Oversee production plans delivering our year round ‘always on’ organic content (web, email, social).
- Lead and inspire creativity across the organisation with a view to becoming social first in everything we do.
- Work with the Digital Marketing Manager and Social Media Manager to develop and deliver a content optimisation test and learn programme.
- Work with the Digital Marketing Manager to optimise CoppaFeel!’s website and third party agencies to research, plan and execute Search Engine Optimisation and Paid Search strategies.
- Work with the Digital Marketing Manager to develop and deliver the annual Website and Email content plan, including an optimisation plan.
- Work with the Social Media Manager to produce social first content year round, in line with the social media and content strategy.
- Oversee in house paid social media campaigns, primarily on Meta, with support from the Social Media Manager. Deliver training to the Social Media Manager to help them work towards activating these independently.
- Oversee delivery of workflow processes for managing the content lifecycle, including producing, distributing, measuring, and retiring content.
- Ensure all content is consistent with brand guidelines and tone of voice.
- Oversee capacity of the Content Team.
- Line manage the Social Media Manager and Digital Marketing Manager.
- Ownership of the Content Team budget and quarterly re-forecasting.
- Contribute to quarterly all staff team meetings.
- Ensure rigorous reporting and analysis of social and digital activity to ensure delivery of planned KPIs, with an ambition to be constantly improving and evolving.
Skills, Experience and Qualifications
Essential
- Minimum 5 year’s experience working in a management level content focused role, for example a Senior Digital Marketing Manager, Senior Content Manager, Head of Digital Marketing or Head of Content.
- Demonstrable experience in managing and prioritising cross departmental content requests.
- Demonstrable experience of implementing strategic content plans.
- Demonstrable experience of producing creative content.
- Demonstrable experience with activating paid social campaigns.
- A leader with the ability to develop and motivate a multidisciplinary team to achieve high standards.
- The ability to build relationships with and manage senior stakeholders’ expectations and cross-departmental content requests.
- Demonstrable experience of reaching and converting 18-24 year olds (our target audience) via engaging content with a focus on Instagram and Tik Tok.
- Experience of working for a youth focused brand/charity or account (if agency based).
- Experience of working with content creators.
- Excellent knowledge of the ever changing digital and social landscapes, and how tools/AI can help enhance our work.
- Confident decision maker.
- Experience of budget management and forecasting.
- You’ll be data driven and experienced in tracking and reporting on campaign success against KPIs and ROI.
- Line management experience.
Desirable
- Knowledge of the challenges / limitations of working in the charity sector.
- Experience of managing gaming activations.
Application information
Interviews will be held on a rolling basis. Due to the high volume of applications we receive we recommend early application.
Main benefits, Terms & Conditions
Annual Leave: 22 days pro rata (plus public holidays).
Additional Leave: 1 day of leave on our Founder’s Cancerversary, birthday leave, plus office closure over Christmas.
Flexible working: A hybrid working arrangement, working from home up to 3 days per week (pro rata) and Core hours between 10am and 4pm.
Training: We have a budget each year for employees training and development plans.
Flex Friday: Every other Friday you will have off, without a salary deduction, we just ask employees have their work phones with them in case of emergencies!
Equality, Diversity & Inclusion Statement
At CoppaFeel!, we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
The client requests no contact from agencies or media sales.
Deputy Head of Youth Work
The Deputy Head of Youth Work (Targeted & Partnerships) is a crucial role sitting within the Youth Zone Delivery Team. Reporting to the Head of Youth Work, you will be responsible for closely supporting the co-ordination, planning and delivery of an exceptional seven day per week youth offer within a state-of-the-art multi-million-pound centre.
If you have a passion for putting young people first, then we want to hear from you!
Position: Deputy Head of Youth Work (Targeted & Partnerships)
Location: London W12 7TF
Salary: £38,000 - £42,000 per annum
Hours: Full-time, 37.5 hours
Contract: Permanent
Closing Date: Friday 23rd May 2025
About the Role
Through line management of your team and in collaboration with partners, you will ensure that the Youth Zone is accessed by all young people who need it the most. You will oversee community engagement outreach as part of the delivery ensuring the organisation continues to have a strong reputation and there remains a good awareness of the offer.
You will also be accountable for ensuring strong evidence of effective performance in line with vision, mission, values, and strategic objectives and that the team are afforded continuing professional development opportunities. You will need to be a big voice within a large team, owning and demonstrating a strong ethos, commitment, and dedication to improving the lives of children and young people and uniting them to fulfil their full potential. You will be confident in your abilities and able to deputise effectively for our Head of Youth Work as and when required. You will also be a Deputy Designated Safeguarding Officer.
Key responsibilities include:
• Line management of Female Engagement, Employability, Inclusion Coordinator and Outreach
• Monitoring, evaluation and reporting of all sessions including restricted-funding projects
• Ensure the quality of the youth work offer across all direct report areas meet the standards of the organisation
• Develop and maintain relationships and partnerships
• Manage one off projects, events and promotional activities
• Identify suitable restricted-funding projects
• Support, and in some cases manage, targeted projects as and when they come up, including budget management, and ensuring full monitoring and evaluation compliance
• Ensure that overall programme participation targets are consistently met
• Oversee budget lines of direct reports
• Work with the Head of Youth Work to prepare rotas
• Working alongside the Head of Youth Work to ensure programmes are structured effectively and safely
• Lead sessions when required (usually this will be to cover annual leave or other staff absence)
• Produce the required reporting for Trustee and Board Sub-Committee meetings
Once you click to apply, you will be able to read the full Job Pack and scope of the role.
About You
You will have strong safeguarding and sign posting experience and proven experience within the youth sector, including overcoming barriers to participation.
You will also have experience of:
• Successfully project managing programmes including reporting to funders on outcomes
• Working with young people
• Project management, including project design, coordination of logistics, coordination of project staff, monitoring and evaluation
• Working in partnerships with communities and organisations to improve positive outcomes of young people
• Line management
If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.
About the Organisation
Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people.
Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey
As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.
The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. They value diversity and welcome applications from all backgrounds.
You may have experience in areas such as Youth Work, Head of Youth Work, Deputy Head of Youth Work, Director of Youth Work, Youth Work Manager, Partnerships Manager, Youth Work Partnerships Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
This is an exciting opportunity to play a vital role in shaping the future of one of the UK’s leading touring theatre companies. The Development Director will lead our fundraising strategy, building the relationships and resources that power our bold, nationally-reaching work.
As Development Director, you will work closely with the joint CEOs (Holly and Lisa) to deliver Headlong’s fundraising strategy. You will have the opportunity to develop the role and will be responsible for raising the funds to support Headlong’s mission and vision over the long-term.
You will lead on prospect research, donor cultivation, bid writing and delivering fundraising events. You will set a fundraising culture with the Board and wider staff, advocating for the power of fundraising to push Headlong into its next chapter.
You will be part of the Senior Management Team and will take an active role in the organisation and as an ambassador for Headlong in different contexts.
The client requests no contact from agencies or media sales.
Prospectus is working with a food poverty charity who have a passionate team on a mission to tackle food insecurity with compassion, innovation, and community power. In just a few short years, they have grown from a place-based initiative to a highly respected, volunteer-led charity supporting 33 food banks across north London and Hertfordshire, delivering over £5 million worth of essential goods to people in crisis. This charity's distinctive model, rooted in targeted procurement, relevant needs-based support, and a vast network of 400 active volunteers, has positioned them as a primary resource for grass roots charities in London.
With ambitious plans for growth, they are now seeking a Senior Corporate Partnerships Manager to elevate their fundraising to the next level.
Permanent
Full time or part time
North London / Hybrid
Flexible working opportunities available
£50,000
The Senior Corporate Partnerships Manager will shape and lead the charity's corporate fundraising strategy at an exciting stage in the charity's development. Reporting directly to the CEO, you will secure and grow a diverse portfolio of corporate partnerships, cultivating both long-term strategic relationships and dynamic new business opportunities. From pitching for annual programmes to securing campaign sponsorships, you'll drive engagement through tailored propositions that align business goals with the charity's powerful impact.
The ideal candidate will be an experienced corporate fundraiser with a proven track record of securing and growing five and six-figure partnerships. You will be a compelling communicator and creative thinker, with the ability to pitch bespoke, mission-aligned proposals. Above all, you will be energised by the chance to take lead for this evolving income stream and be part of a movement that believes no one should go hungry.
We will be considering applications on a rolling basis so please apply as soon as possible.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at .
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Please refer to the job description that can be found by clicking the link.
The client requests no contact from agencies or media sales.
An exciting opportunity has become available for a skilled finance professional to step into a Finance Manager position at a respected charity delivering a wide range of impactful community and cultural programmes. This role offers broad exposure across the finance function, from charity-specific reporting and grant management to commercial income and monthly accounts, making it ideal for someone looking to progress into a Finance Manager role and take the next step in their career.
You will play a central role in ensuring the smooth running of the finance function, with responsibility for transactional processes, month-end reporting, and working closely with colleagues across the organisation.
What We're Looking For
Part-qualified accountant or an experienced finance professional (QBE)
Advanced Excel skills and confidence working with financial systems
Meticulous attention to detail with strong analytical thinking
Self-starter who works well both independently and within a team
Proven ability to manage multiple tasks in a fast-paced environment
Ideal for someone looking to develop their leadership experience and progress into a Finance Manager role
Key Areas of Responsibility
Manage day-to-day Accounts Payable and Receivable activities
Assist with monthly and year-end close processes, including reporting
Maintain accurate records and perform balance sheet reconciliations
Track budgets and investigate any variances
Oversee cash flow, bank accounts, and corporate credit cards
Help prepare VAT returns and audit documentation
Act as a finance point of contact for internal teams, providing guidance and support
Contribute to grant tracking, compliance, and reporting
Additional Info
Based on-site in North London, supporting both frontline services and event delivery
Some flexibility required, including occasional evening work
Reports to the CFO and provides line management to the Finance Assistant
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Culham St Gabriel’s Trust is an endowed charitable foundation whose vision is for a broad-based, critically reflective religion and worldviews education contributing to a well-informed, respectful and open society. The Trust is committed to providing teachers of religion and worldviews and other professionals with the connections, challenges and professional development they need.
As our Digital Operations Manager you will be an experienced professional who is passionate about digital strategy and transformation. You will have knowledge of the charity, education or religion and worldviews sector. You will be a collaborative team player who thrives in an often-changing context, having an innovative and adaptable approach to your work.
You will join a small, friendly staff team. Our values lie at the heart of everything we do and are summed up in the principles of empowering others and collaborating purposefully. We are a remote working organisation, meeting regularly online for team meetings, and in-person at least once a month. Occasional travel to other in-person meetings on Trust business may be required as part of this role.
It is necessary that you have a right to work in the UK.
We encourage you to have a short informal conversation about this role before you decide whether to apply.
Reports to: Chief Executive
Key Benefits: 10% employer pension contribution, salary sacrifice scheme offered, optional private health insurance, employer supported volunteering scheme.
Holiday Entitlement: 25 days per annum, bank holidays and four discretionary days pro rata
The client requests no contact from agencies or media sales.
Charity People are thrilled to be working in partnership with the brilliant New Horizon Youth Centre as they search for Head of Fundraising and Development (maternity cover)
to lead their passionate and successful fundraising team for a 12 month contract.
"London is a fantastic city to call home, but a central truth remains in the capital. Every year thousands of young people find themselves unhoused, unsupported and unsafe.
That's why New Horizon Youth Centre exists.
Founded in 1967 by Lord Longford to address the needs of young people who were homeless and misusing drugs in the West End of London, today New Horizon Youth Centre continues to be a vital support network for 16-24-year-olds with nowhere else to go.
Through the services we provide at our day centre, via outreach and remotely, our multidisciplinary team of over 60 staff support thousands of young people experiencing homelessness in London to find safety, improve their wellbeing, develop skills for life and ultimately find somewhere that they can call home."
Job Title: Head of Fundraising and Development (Maternity Cover, 12 months)
Salary: £46,800 - £52,000
Responsible for: Grants Manager, Corporate Partnerships Manager, Grants Officer, Individual Giving Officer, Fundraising Assistant
Job Type: Full-time/Part-time/Job Share
Benefits:
- 30 days annual leave per year (pro rata), plus bank holidays and some additional time off over Christmas
- Employer contribution of 6% to a group personal pension scheme
- Enhanced Employee Assistance Programme, including 24-hour helpline, access to counselling, contributions towards medical expenses, discounted gym memberships, high street vouchers and more
- Clinical Supervision and Reflective Practice
- Staff Loan Policy, including Cycle to Work scheme
- Generous Training budget and a Diversity Leadership Programme
- Regular Staff Away Days and teambuilding activities
About the role
The Head of Fundraising and Development role is pivotal within the New Horizon Leadership Team, responsible for driving forward fundraising efforts and managing a small, dedicated team. This role involves developing and delivering a sustainable income strategy, ensuring high-quality stewardship for our donors, and contributing to the overall success of New Horizon Youth Centre.
Key Responsibilities:
- Strategy and Planning: Develop and implement a sustainable income strategy across all fundraising streams. Collaborate with the Operations Director and Heads of Services to create compelling funding proposals.
- Income Generation: Achieve annual income targets and build a pipeline for future sustainable income. Oversee the submission of high-quality funding applications and manage fundraising activities with corporates, individuals, and events.
- Stewardship and Relationship Management: Provide excellent stewardship to donors, manage key fundraising relationships, and ensure effective fundraising systems and processes.
- Team Leadership: Support and lead the fundraising team, providing clear objectives, supervision, and development opportunities. Foster a culture of continuous learning and collaboration.
- General Duties: Uphold the values of New Horizon Youth Centre, follow organisational policies and procedures, and contribute to the Leadership Team's success.
About you
You will be passionate about the work and mission of New Horizon, and combine this with some previous experience of fundraising across multiple income streams. You will bring:
- Proven experience in meeting financial targets within a fundraising or sales environment, ideally across multiple disciplines.
- Successful track record in building relationships with foundations, corporate partners, and high net worth individuals, securing six-figure gifts.
- Strong understanding of and commitment to equity, diversity, and inclusion.
- Excellent written and presentation skills, with the ability to communicate complex arguments effectively.
- Demonstrated ability to lead and motivate a fundraising team and volunteers.
- Passionate commitment to our mission and values.
If this maternity cover role sounds like you perfect next move, then do get in touch with to request a full job pack and to discuss the role in more detail.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.
At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Director of FP&A | £97,000 - £115,000 | Outstanding Benefits (Defined Pension Scheme, Enhanced Annual Leave, Hybrid Working) | London
For a complex global organisation, we're recruiting a Director of FP&A. This is a significant leadership role driving informed decision-making as well as strategic oversight of all global FP&A, aligning long-term goals with organisational change and transformation. The Director of FP&A will lead the development and consolidation of all group FP&A activities, including 5-year plans, budgets, forecasting, scenario analysis, and executive-level decision-making as well as the delivery of a new FP&A tool, whilst developing and embedding a new TOM. Reporting to the Global Finance Director, this role will drive a culture of high performance and continuous improvement, influencing and supporting global stakeholders during significant business transformation to establish a best-in-class global FP&A function.
Main Duties:
- Leadership of Group FP&A service to Board, SLT, Regions, Business Units and externally
- Leadership across FP&A community, ensuring Global FP&A processes are consistent and that FP&A technology, best-practice, and continuous improvement are key
- Maintain, and enhance MI reporting, ensuring planning system is adaptive to change
- Long Term Financial Planning - supporting the CFO and Global FD in ensuring business trajectory is linked to strategy and organisational goals
- Deliver 5yr financial plans and that analysis and insights are driving decision-making
- Leadership (direct and indirect) to the FP&A community, and work in partnership with the Finance Transformation Programme to establish a new FP&A Target Operating Model.
- Drive continuous improvement, build finance capacity and advise and influence senior stakeholders on FP&A and business decision-making
- Parter with key stakeholders in the UK and globally ensuring FP&A supports business strategy
- Lead the development and implementation of the Global FP&A Processes and Reporting Tools, working closely with the Finance Transformation team
- Champion all global transformation initiatives to dive standardisation of processes, and maximising opportunities to drive efficiency.
Person Specification:
- CCAB Qualified with significant FP&A leadership within complex, global organisations
- Forward-looking, pro-active and with the ability to build high-performing teams
- Comfortable in a highly visible senior role, during a period of significant change
- Ability to build successful relationships at all levels
- Experience operating in international and multi-cultural organisations
- Leadership of change and transformation
- Development and optimisation of SAP and planning tools
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
This exciting role is responsible for delivering income from a range of donors and prospects, with a focus on trusts and foundations, lottery and statutory sources, as well as HNWI. We are looking for an ambitious and strategic fundraiser with a proven track record of raising significant funds from charitable trusts and foundations, lottery and statutory sources as well as HNWI, who, alongside our existing team, will help to grow and develop this area of fundraising for the Macular Society. The post holder will have a proven eye for detail, an analytical nature, first class relationship management skills and a flair for writing successful applications.
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
We are passionate about treating people fairly and as equals, doing so is instinctive to us. To Beat Macular Disease for all we know we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re growing our fundraising team! Here at Keech Hospice we know that raising more funds enables us to reach many more people in our community and we’re delighted that this has been recognised with a substantial investment into the team structure. You’ll be joining us at an exciting time for the team and the organisation, with a recent re-brand, a deep-dive into fundraising and the build of a new strategic plan for raising income - you could join a brilliant existing team to help us transform the way we fundraise and help us, help more.
Key Responsibilities:
- Creating, developing & implementing strategies to engage major gift donors to meet growing targets
- Drive the growth of major gift income through maximising relationships and events
- Leading projects ensuring timely delivery and alignment with strategy
- Work closely with wider Fundraising team and Marketing and Communications to deliver income growth
What We're Looking For:
- Excellent networking skills to build prospects and partnerships
- Excellent written and verbal communication skills with ability to engage and inspire
- High level proficiency in CRM
- Previous experience in charity sector and proven ability to secure large gifts
- Project management skills
- Strong understanding of charity sector and fundraising regulations
What we offer:
- A competitive salary and generous annual leave
- Ability to carry over your existing NHS pension scheme
- Healthcare scheme
- Free car parking and cycle to work scheme
- Career development and progression opportunities
- A caring, supportive and inclusive environment
The client requests no contact from agencies or media sales.
The Philanthropy and Major Giving team is responsible for an annual budget of around £3.5m with an ambition to grow this to £5m by the end of our current strategic period in 2026. In 2021, the team doubled their income after the passing of HRH the late Duke of Edinburgh provided a significant opportunity to raise awareness and the profile of the charity.
The Philanthropy and Major Giving team looks after a variety of relationships with high-net-worth individuals, family trusts and foundations, many of whom are long-term supporters of the charity committed to supporting young people to fulfil their potential. The team is proactive when it comes to new business, seeking opportunities from our current networks and events. We collaborate with multiple internal stakeholders including our CEO and Executive Leadership Team (ELT), Trustees, Strategy & Engagement and Operations teams.
You will be joining a successful and ambitious team at a pivotal moment for the charity as we prepare to celebrate our 70th Anniversary in 2026 and launch a new five-year strategy.
The successful candidate will play an active and integral role in the Philanthropy team, feeding into team plans and working collaboratively to reach new donors and increase income raised.
We are looking for someone who is ambitious with the drive and tenacity to engage new high-level donors, as well as develop existing relationships with our network of generous and long-standing supporters.
- Strong interpersonal skills with demonstrable success in fundraising, networking and relationship building, which has led to significant financial support.
- Can demonstrate a proven experience in generating new business of six figures and above, including multi-year gifts, and managing and growing a diverse portfolio.
We offer excellent staff benefits including a generous pension contribution, flexible working, Heath care cash plan, life assurance, attractive holiday package, ongoing training, and an employee assistance programme.
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: Sunday 18th May– Midnight
1st interviews will take place on: 2nd Juneheld via Teams
2nd interviews will take place on: 5th & 6th June – in person at the London office.
We kindly ask that previous unsuccessful applicants do not submit another application.
If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Advocacy and Mobility Services Manager
Reporting To: Executive Director of Services
Salary: £46,335 pro rata
Hours: 21 or 28 hours per week
Location: Hybrid with one day in the office in Kings Cross N1 9LG
DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.
Context of Job
AFK is a national charity helping young disabled people develop their independence and find employment. Our vision is a world where all people living with a disability get to lead the life they choose. As part of this we provide bespoke employment skills training and organise work placements across North London.
At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 25. The Advocacy and Mobility Services Manager leads this service.
Overall Job Purpose
To develop and manage AFK’s Mobility Service including overseeing the progress of funding applications for mobility equipment, managing the waiting list and ensuring a quality service to our beneficiaries. The Advocacy and Mobility Services Manager will be responsible for providing advocacy support, enabling applicants to secure equipment from statutory services, where appropriate. They will also manage the maintenance and reallocation of AFK-owned powerchairs.
Working Conditions
The post is 21 or 28 hours a week, normally between 9am and 5pm. (We are Hybrid working organisation with 1 core day in the office and 2-3 days working from home, with core hours between 10am and 4pm).
The post holder may be expected to work some evenings and weekends as required by the job.
AFK operates a No Smoking policy.
Working Relationships
Line Manager to the Fundraising and Mobility Officer
Close working relationships with mobility equipment suppliers
On a day-to-day basis there will be regular contact with beneficiaries and their families, mobility equipment suppliers and health professionals, as well as Service Delivery and Fundraising Managers.
On-going contact with grant giving organisations and associated bodies.
Principal Responsibilities
1. To develop policies to support the direction of AFK’s Mobility Services, in relation to criteria for funding equipment, guidance on managing the waiting lists and the provision of loaned/ beneficiary owned equipment etc.
2. To identify applicants for mobility funding who could access statutory funds. To provide advocacy support to those families including submitting formal letters of complaint to NHS Trusts and/or taking legal advice. To monitor savings to the Mobility budget, as a direct result of advocacy intervention.
3. To ensure the mobility equipment budget is spent appropriately by developing and implementing funding criteria, negotiating competitive rates with suppliers, encouraging families to consider a range of options for high end equipment and ensuring statutory services support funding where appropriate.
4. To line manage the Fundraising and Mobility Officer to enable her/him to progress applications for mobility grants, from initial enquiry to order and delivery of equipment.
5. To provide AFK’s Fundraising and Communications teams with data and feedback from families and to identify potential case studies.
6. To support selected applicants with individual fundraising, including applying to Trusts and charities and writing to businesses.
7. To monitor the funds raised by AFK’s individual fundraising activity.
8. To keep abreast of changes in the field for example: developments among competitors and pricing in the market; progress of the NHS England wheelchair campaign; and changes to Clinical Commissioning Groups’ criteria.
9. To provide families with information to enable them to make a decision about whether to apply for funding.
10. To liaise with other grant giving charities to keep up-to-date with changes in the field and to ensure part funding is provided effectively.
11. To ensure AFK’s equipment grant application form is clear and up-to-date and that the process is managed in a timely and efficient way.
12. To oversee the development and maintenance of systems for recording the grant application process.
13. To manage the maintenance and repair of loaned powerchairs, developing procedures for reallocating chairs and/or passing ownership on to beneficiaries.
14. To supervise the Fundraising and Mobility Officer to develop systems for monitoring and reporting on maintenance expenditure.
15. To undertake other relevant responsibilities as required by the Executive Director of Services.
First Interviews: Friday 23rd May (also Thursday 22nd May, if necessary) online
Second Interviews: Tuesday 3rd June in person
Please see Job Pack for Person Specification and further details
Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodiverse.
The client requests no contact from agencies or media sales.
About the Project – Door of Hope (East London)
The Door of Hope Project provides support to women who sell sex in Tower Hamlets. This includes journeying alongside women, whilst providing advocacy, information, emotional and practical support. The project also has a strong team of around 15 volunteers, who deliver street outreach to women in Tower Hamlets on a Thursday morning and Friday night.
About the Role
Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centred support, provide training, and create resources and reports informed by research, lived experience, and practitioner experience.
Our ‘Direct Work’ is central to the organisation, and we are looking to recruit a new Women’s Support Worker.
Taking a woman-centred approach, your role is to provide holistic support for women with complex needs who want support, or to exit the sex industry. We are looking for someone with energy, motivation and experience of working with vulnerable adults; someone who a highly developed sense of self-awareness who can work in a gender and trauma informed way.
This role will be part of a small team of support workers, and a service manager, who deliver an in-person support service, with women who sell sex on-street in East London. You will have frontline experience of working with individuals who experience multiple disadvantage. This might be in the VAWG sector, domestic abuse, substance misuse, mental health or counselling or direct experience of women in the sex industry. You will have a good understanding of working with vulnerable people and be aware of the need for Safeguarding.
You will be a champion of the cause, have a passion for supporting women who face multiple disadvantages and be familiar with the Violence Against Women and Girls (VAWG) sector.
You will have excellent interpersonal skills, emotional intelligence and be able to support women in a trauma-informed and non-judgemental way. We are looking for someone with energy, resilience, who can increase our reach and positive impact on women.
You’ll enjoy…
· Competitive pay
· Flexible working
· Career opportunities – develop yourself and your career with a reputable national organisation in the VAWG sector
· Personal development allowance – to further your work-based skills and knowledge
· Cycle to work scheme – tax free allowance to buy
· Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
· Travel season ticket loan scheme – an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
· Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis
· Blue light discount – a well-recognised national discount card scheme. For only £4.99 for two years’ membership, the discounts are large, and widely accepted
· Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional issues that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family
You’ll need…
- Experience of working withing a front-line delivery team
- Understanding of the complexities of working with women who have multiple disadvantages and the barriers to service access they face
- Experienced with working with and engaging with diverse groups of people from varying backgrounds
- Familiarity with working within Adult Safeguarding protocols and procedures
- A non-judgemental and women-centred approach to support
- Comfortable working within a Violence Against Women and Girls (VAWG) framework
- Commitment to providing quality, women-lead and trauma-informed support
- Strong communication and interpersonal skills
- Patience, compassion, non-judgemental and motivational attitude
- Resilience to work with women who have often experienced trauma
- A responsible, dedicated and flexible approach to work
- Competent IT knowledge and computer skills
When you join, you will receive a structured induction and training plan, including access to all our in-house paid training.
All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.
Genuine Occupational Requirement (GOR)
Due to nature of this role in working alongside women with lived experience of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010.
The client requests no contact from agencies or media sales.