Programme support coordinator jobs

PSPA is the only national charity offering support and information to people living with the rare, incurable, degenerative brain diseases called Progressive Supranuclear Palsy (PSP) and Corticobasal Degeneration (CBD). Our purpose is to create a better future for everyone affected by PSP and CBD.  We provide much needed support to people and their families living with these devastating neurological conditions. We also invest in research to deepen our understanding of the conditions with the goal of reducing the time to accurate diagnosis and discovering treatments and an eventual cure. Since 2024 we have increased our investment in awareness raising of these relatively unknown diseases.

Since the charity was formed 31 years ago, we have made significant progress in raising awareness and supporting people living with these devastating neurological conditions.  Research estimates there are 10,000 people living with PSP and CBD in the UK.  PSPA currently supports around 2,100 people living with PSP, 415 people with CBD and a furter 3,000 people who are supporting someone with these conditions.  Alongside this we provide education and advice to over 2,000 Health and Social Care Professionals.

Helpline & Support Services Manager

Reports to: Director of Service Improvement and Development

Responsible for: 6 Helpline Care Navigators (HCNs)
Location: Hybrid – minimum one day per week in Milton Keynes office, remainder from home
Hours: 28 hours per week (some evening and weekend hours may be required)
Salary: £32,400 per annum (FTE £40,500)
Contract Type: Permanent, Part-Time
Benefits:

• Employer contribution to a workplace-defined pension scheme
• 28 days annual leave plus bank holidays (pro rata)
• Employee Assistance Programme (UK Healthcare)

Make a Difference Every Day

At PSPA, we support people living with Progressive Supranuclear Palsy (PSP) and Corticobasal Degeneration (CBD)—two rare and complex neurological conditions. As our Helpline and Support Services Manager, you’ll lead a small, passionate team dedicated to providing high-quality support to individuals and families at critical moments in their lives.

This is more than a management role—it’s a chance to drive real change, improve lives, and lead a service that’s a lifeline for many across the UK.

What You’ll Be Doing

• Lead and Inspire: Manage and support a team of 6 Helpline Care Navigators (including posts based in Scotland and Wales), and a team of volunteers providing out-of-hours support.
• Deliver Impact: Ensure people affected by PSP & CBD receive timely, empathetic, and accurate support and information.
• Enhance Support Services: Design and deliver tailored support groups, including groups for carers and people who are newly diagnosed.
• Champion Service Quality: Monitor performance, gather data, and use insights to shape and improve service delivery.
• Promote Inclusion & Safety: Ensure all services are accessible and comply with safeguarding and equality standards.
• Lead in Safeguarding: Act as Deputy Safeguarding Lead, maintaining a safe and supportive environment for all service users.
• Collaborate & Influence: Work with internal teams to ensure service user voices influence policy, communications, and PSPA publications.

Key Responsibilities

• Line manage, develop, and support the helpline team and volunteers.
• Lead the planning, delivery, and evaluation of support services.
• Work with the Volunteer Coordinator to deliver evening helpline services.
• Develop and implement policies to ensure safe, effective, and evidence-based service delivery.
• Ensure all work reflects the lived experience of people affected by PSP & CBD.
• Support the creation of new services and resources based on community need.
• Contribute to the editorial direction of PSPA’s magazine, ensuring it reflects service users' perspectives.
• Deputise for the Director of Service Improvement and Development, including leadership responsibilities and safeguarding oversight.

Person Specification

Essential Skills & Experience

• Proven experience in managing a helpline, support, or care service.
• Strong people management and team development skills.
• Excellent communication and interpersonal skills—empathetic, clear, and confident.
• Experience working with people affected by complex health or neurological conditions.
• Sound understanding of safeguarding responsibilities and procedures.
• Ability to use data and insights to monitor and improve services.
• Skilled in designing and facilitating support sessions or groups.
• Comfortable working independently, flexibly, and across remote/hybrid teams.
• Confident IT user, including case management and reporting systems.
• Familiarity with equality, diversity, and inclusion best practices in health or care settings.

Desirable

• Experience of managing volunteers or out-of-hours services.
• Knowledge of PSP, CBD, or rare and neurological conditions.

Personal Attributes

• Compassionate and person-centred in approach
• Strong leadership presence, able to motivate and empower others
• Detail-oriented and organised, yet flexible and adaptable
• Committed to continuous improvement
• Collaborative and open to feedback
• Passionate about making a difference for people with rare conditions

If you’re looking for a meaningful role where your leadership can directly improve lives, we’d love to hear from you.

The Education Coordinator is key to delivery of the core operations and communications that support Surfers Against Sewage’s education programmes.

This postholder will take some responsibility for aspects of supporting programme delivery (Plastic Free Schools, Pupil Power Assembly, Ocean School); delivering schools-facing communications, coordinating digital resources and tools, and ensuring effective CRM and data operations.

This role is well-suited to someone who thrives in a fast-paced environment and is comfortable balancing multiple workstreams with autonomy.

Programme Delivery & Coordination

• Be the key point of contact for Plastic Free Schools, managing sign-ups, school journeys, and evidence submissions.
• Support the delivery of major education moments (e.g. Pupil Power Assembly) through registration coordination, resource preparation, and communications support.

Schools Engagement & Communications

• Be the first point of contact for all school enquiries via email and phone.
• Draft and distribute school newsletters, updates, and information campaigns across platforms.
• Support blog writing, social media drafting, and amplification of education stories in collaboration with the comms team.

Digital Tools & Content Support

• Upload and maintain education resources on the website.
• Help test and review user journeys to ensure an excellent experience for schools using new tools.
• Liaise with web/app developers or internal stakeholders as needed to troubleshoot minor issues or offer user feedback.

CRM & Data Management

• Support on day-to-day CRM tasks.
• Regularly generate reports on school engagement and evidence submission, feeding into impact reports.
• Ensure all data complies with GDPR and internal systems protocols.

Resource Management & Logistics

• Oversee the ordering, stock-keeping, and dispatching of education packs and event materials.
• Track stock levels.
• Pack and ship resources efficiently and professionally.

Team Operations & Culture

• Contribute actively to team meetings.
• Take responsibility for prioritising tasks and meeting deadlines across a flexible working week.
• Bring energy, initiative, and solutions to a values-led, youth-focused environmental education programme.

Workshops and Events

• Support delivery: Assist with the planning and delivery of workshops and events, such as Ocean School sessions or school visits.
• Event feedback: Collect and compile feedback from participants to inform future improvements.

Person Specification

Essential

• Excellent written and verbal communication skills
• Confidence in drafting school-facing comms
• Strong organisational skills
• Able to juggle multiple workstreams independently
• Proficiency in Microsoft Office and cloud-based systems
• Including Excel, SharePoint, and collaborative tools
• Attention to detail
• Especially in data entry, content management, and proofing
• Experience in an administrative or project coordination role
• Particularly within education, youth work, or non-profit sectors
• Strong interpersonal skills
• Collaborative, supportive, and great with young people and educators
• Enthusiasm for environmental issues and education
• Alignment with SAS’s mission and voice

Desirable

• Experience using CRM systems (e.g. Salesforce, Beacon) or confidence to learn quickly
• Experience with basic CMS or web admin tasks
• Uploading resources, updating pages, etc.
• Knowledge of UK education system and sustainability in schools
• From a teaching, volunteer, or NGO perspective
• Experience supporting events
• In-person or digital

Make a difference in Dads lives – become our new Dad Matters Coordinator!

Job Opportunity: Dad Matters Coordinator
Location: Across Surrey, with a focus on East Surrey 
Employer: Home-Start Surrey
Hours: Full time, 37 hours a week
Salary: £27,000 - £30,000 
Contract: Permanent 

About Us
Home-Start Surrey is a voluntary organisation committed to promoting the welfare of families with young children. Our mission is to give children the best start in life by supporting parents, especially during challenging times.

Dad Matters Surrey exists to support dads to have the best possible relationship with their families. We do this by providing 1:1 and group peer support, helping Dads make sense of parenthood, and providing or signposting Dads to mental health support and access to relevant services. Working closely with other professionals, we are able to better support dads in the first 1001 days of their parenting journey.

We are excited to be expanding Dad Matters project in Surrey and are looking for an enthusiastic, passionate and confident Dad Matters Coordinator to help us drive this important work forward.

As Dad Matters Coordinator your key responsibilities will include:

• Deliver 1:1 and group sessions for dads, with a focus on East Surrey.
• Raise awareness of mental health and parenting support available to fathers.
• Support volunteers with lived experience of fatherhood.
• Collaborate with Home-Start Coordinators to ensure holistic family support.

We’re looking for someone who is:

• Passionate about supporting dads and families.
• An excellent communicator and relationship-builder.
• Confident working independently and as part of a small team.
• Knowledgeable about perinatal mental health and the challenges faced by dads.

What We Offer

• Flexible working hours and locations.
• A supportive, values-driven team culture.
• The chance to make a real, lasting impact on families in your community.

Deadline for applications: 5pm Friday 8th August 
First Interviews: Thursday 18th & Friday 19th September 
Second interviews: w/c 22nd September

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start Surrey is committed to equal opportunities and safeguarding children. All roles are subject to an enhanced DBS check and references.

​No agencies please.

The Orchestra Unwrapped Coordinator will play a crucial role in the Learning & Engagement Department, managing our flagship education work that supports our commitment to building a pipeline of exceptional and confident musicians. This role will involve on-site project delivery, representing the Orchestra with external partners and project participants, and facilitating our engagement with schools in London and across the Orchestra’s UK residencies of Bedford, Leicester, Canterbury, Basingstoke.

Key Responsibilities

Planning:

• Programming and delivering our schools’ concerts, including our flagship Orchestra Unwrapped series

• Preparing and scheduling all materials, workshops, CPD/INSET, and resources for Orchestra Unwrapped

• Planning schedules, budgets, and programmes for projects commissioned by music hubs and schools

Execution:

• The delivery, monitoring, and reporting of Orchestra Unwrapped

• Being the first point of contact for school partners, presenters, conductors, and general queries

• Designing and allocating seating plans, ticketing, and coordinating school-based contributions to Orchestra Unwrapped (artwork, sit in sessions, etc)

• The delivery, monitoring, and reporting of commissioned education projects

• Managing project budgets as above

• Responsibility for commissioning participation pieces and bespoke pieces for concerts

• Deliver workshops and CPD for teachers, monitoring and reporting on quality and feedback

Collaboration:

• Fixing and supporting the players, facilitators, and presenters within the projects, and planning any resources or briefings they need.

• Supporting relationships with education organisations to support all our education related work, as appropriate

• Creating management schedules for all staff involved in the concerts

Orchestra-Wide Responsibilities:

• Undertake other such duties as may reasonably be required by the line manager.

Skills and Qualifications

Essential:

• Experience of supporting the delivery of arts, music, or education projects and programmes

• Experience of supporting the delivery of concerts

• Excellent administrative skills

• Excellent verbal and written skills

• Excellent interpersonal skills

• Experience of working and communicating with a range of stakeholders, including musicians, partner organisations, animateurs, and participants

• Ability to read music and understand orchestral scores

• Proficiency with standard office software and computer systems

• A flexible approach, and willingness to work unsocial hours (evenings and weekends) when required.

Desirable:

• Ability to create reports and evaluations

• Experience managing and reporting on budgets

• Understanding and experience of the English school system

The role is subject to a full DBS check.

Initial Priority Areas of Focus

• The set up and launch of our Schools Concert Programme ‘Orchestra Unwrapped’

South Bank Students Union is a non-for-profit organisation, which champions social mobility through education and has a vision to disrupt the cycle of inequality in higher education. 

​

We are looking for a Student Voice Coordinator to join our new team as we embark on a five-year strategy to transform the way we engage and support students to help them reach their full potential.​

​

​

Nowhere is inequality in our education system more recognisable than in higher education, where those from the most privileged backgrounds still have the most equity and most chances to achieve and succeed.

​

South Bank students have high expectations and ambitions for themselves but lead complex lives where they are faced with the pressures of trying to balance their studies with work and juggling their lives at home. In fact, many don't identify primarily as students, but instead as carers, nurses, engineers, parents, designers, workers, entrepreneurs, apprentices, last chance learners and Londoners. 

​

At South Bank Students' Union we believe that a student's background and life circumstances should not put them at an educational disadvantage, and all students deserve a high-quality University experience and the chance to graduate equipped with the tools to succeed in life - this role is at the heart of this work. 

​

Alongside our current Student Voice Coordinator, the person in this role will be responsible for delivering the Union’s key Student Voice programmes which include: our course rep scheme; student issues tracking; focus groups and officer insight campaigns. They will also provide support for student leaders. This includes supporting the effective election, induction and ongoing development of the Union’s President, Lead Representatives and democratic processes.

​

We are looking for someone who can truly understand the lived experiences of those who have faced societal barriers to participation, and who is motivated by delivering work which aims to challenge and remove these norms. 

​

​

Commitment to Equality, Diversity & Inclusion

​

SBSU’s simple vision of disrupting inequality is the heartbeat of the organisation and it is this which steers its decisions, practice, and priorities. It unifies our services, and it drives our staff to remove societal barriers so that all people can achieve their full potential.

​

SBSU believes that in order to truly disrupt inequality for its members, it must also strive to do this for its workforce – in short, staff must experience it in order to deliver it!

​

Our Union benefits enormously from having a team of staff with a range of diverse lived experiences. We understand that some life circumstances might be more complex, and that some will have had to overcome more barriers. We value the unique perspectives that are formed by an individual’s background and believe that ‘bringing your whole self to work’ is essential for informed decision making and collaboration and paves the way for high performance so we welcome applications from all, especially if your background and circumstances are traditionally under-represented in the workplace. 

​

​

Further Information

​

To find out more information about South Bank Students Union and the role, including the job description and person specification, you can download the recruitment pack below.​ You can also download our​ five-year strategy below ​to help you understand more about our vision for SBSU.​

​

Process​

To apply, you will need to:

• submit a copy of your CV
• ​submit a supporting statement (a maximum of two sides of A4) that details your interest in, and suitability for the role in PDF format.
• answer some questions relating to your eligibility for employment.
• provide some details about your individual identity (not mandatory) 

Candidates will be shortlisted based on how well their application demonstrates they meet the criteria in the job description and person specification. Your CV will provide information on your education and work experience, however, your supporting statement is your chance to show why you are right for the role and an opportunity to stand out from others. It should provide clear and relevant examples of how you have met the key criteria, and the successes you have had in your previous roles. An application which does not provide this detail is unlikely to make it through to an interview so please take the time to make sure you have given this full consideration. 

The job description and person specification can be found in the recruitment pack which can be downloaded below.

Applications should be submitted electronically via the link above. The closing date for applications is 23:59pm on Sunday 3 August 2025. Interviews for this role are likely to take place week commencing 18 August.

Shortlisted candidates will receive an invitation to an interview, with a panel of SU staff and elected officers and may also include some written and / or scenario-based tasks.

The students’ union is unable to offer feedback to non shortlisted candidates; however, every applicant will be informed of the outcome of their application. 

​

​Accessibility

​

We encourage applications from candidates from a broad range of backgrounds and life circumstances and want to make sure that this recruitment process is accessible to all. We also recognise that this recruitment process, and the opportunity to join the organisation, is taking place during a period of major instability and uncertainty in the wider world, so should you require support related to this process or attending a digital interview, please let us know at any point during the process.

Prospectus are proud to be partnering with our client, a small impactful organisation, working to improve Lambeth-based carer’s lives through quality support services and community engagement. They are now recruiting for a dedicated Carers Service Coordinator to provide high quality support for a variety of people caring for those with a learning disability or neurodiversity.

The Learning Disability & Neurodiversity Carers Service Coordinator role sits within the Adult Carers Team and supports carers from the age of 18 upwards who look after a family member, friend or neighbour living with a learning disability or neurodiversity. The Service Coordinator will act as a first point of contact in a busy, fast paced environment responding to enquiries and referrals from both carers and professionals. The post holder will offer immediate signposting support and offer additional one to one support via a home visit if appropriate. The Service Coordinator is responsible for promoting, managing and developing a programme of peer support groups and will work collaboratively with carers and the Adult Carers Team Leader to identify opportunities for service development and the creation of new groups to increase our reach.

To be considered for this role you will have experience of working or volunteering in a Health and Social Care setting - whilst you don’t necessarily need to have experience of supporting carers previously, you must have demonstrable experience of supporting and assessing the needs of vulnerable people. You will have the ability to communicate effectively and credibly with a wide range of people in a wide range of settings and will be confident establishing relationships and working alongside a variety of professionals. Overall, you will be warm and approachable, passionate about delivering high quality support services to unpaid carers.

Please apply with your CV only in the first instance (in Microsoft Word format). Cover letters are not required at this stage.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you.

Please note, this is a part-time role, 28 hours per week (days flexible / either 4 days a week or spread across 5 days). This role will be hybrid-working and may require home-visits depending on service user’s needs.

Please also be aware that interviews will take place for this role on Tuesday 19th August.

You’re passionate about supporting volunteers and creating a positive experience for those who give their time to make a difference.  You thrive in a role that brings people together and ensures they are set up for success.

As Operations Volunteering Experience Coordinator, you’ll play a key role in ensuring that volunteers in operations-based roles feel valued, prepared, and supported throughout their journey. Working closely with internal teams, you’ll coordinate recruitment, training, and engagement efforts that enhance the volunteer experience and contribute to the smooth running of essential services.

You’ll oversee the flow of volunteers into operations-based roles, ensuring they are matched effectively to support Guide Dogs’ canine, children, and adult services. Working in collaboration with service and volunteering colleagues, you’ll support planning and resource allocation to ensure volunteer programmes align with national and local needs.

By ensuring volunteers receive comprehensive training and induction, you’ll help them build confidence in their roles. You’ll coordinate face-to-face and virtual induction sessions, facilitate ongoing training opportunities, and provide regular communication to ensure volunteers remain engaged and informed.

A key part of your role will involve monitoring and evaluating the volunteer journey, gathering feedback and insights to improve processes and experiences. You’ll manage volunteer data and compliance, ensuring records are accurate and up to date. Additionally, you’ll support the recognition and celebration of volunteers, helping to coordinate award events and initiatives that highlight the incredible contributions of those who give their time.

To excel in this role, you’ll have experience managing and supporting volunteers, ensuring they have a positive and rewarding experience. You’ll be confident in advising on best practices and processes, with the ability to build strong relationships across different teams.  You'll need to be adaptable, self-motivated, and comfortable working both independently and as part of a wider team, using technology to stay connected.

Experience with volunteer management systems, CRM databases (such as Salesforce), and Microsoft Office will be beneficial. A strong understanding of GDPR, safeguarding principles, and best practices in equality, diversity, and inclusion is also essential.

Strong organisation and communication skills will be key, as well as the ability to problem-solve and handle enquiries efficiently. Whether facilitating training, providing advice, or coordinating new volunteer initiatives, you’ll bring a solutions-focused approach to ensure volunteers feel engaged, valued, and equipped for success.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

This role will be based from our Reading site a minimum of 3-days per week with the remainder of the week working from home, there will be an occasional requirement to travel to our Cardiff site. This is a full time position working 35 hours per week, Monday to Friday.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

About Us

Further details on the full role are attached below. When you are ready to apply, submit an online application form via our careers website.

If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page.

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Every day is different at Guide Dogs. And no person with sight loss is the same. We work side by side, on our sites and in the community, in schools and on our streets, supporting people to live the life they choose. Our staff therefore also work in different ways to support the delivery of our life changing work.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

Drive the next chapter of the Surrey Hills Society - a thriving countryside charity in the Surrey Hills.

Are you an entrepreneurial leader with a passion for nature, community engagement, and sustainable development? Do you want to play a pivotal role in shaping the future of a much-loved environmental charity?

The Surrey Hills Society is seeking its first Chief Executive Officer to lead our dedicated team and volunteers, sustain and grow our vibrant membership, and develop long-term funding to support our work across one of England’s most treasured National Landscapes.

About Us

The Surrey Hills Society is a well-established independent charity with a 15-year track record of engaging communities in environmental, cultural, and educational activities. We run 40+ events each year and are closely partnered with the Surrey Hills National Landscape and other local organisations. Our reach and impact have grown significantly in recent years through funded projects like the National Lottery Heritage Fund's Growing Together and the South East Surrey Care Farm Pilot, alongside a strong and active membership.

This is an exciting time to join us as we transition from a volunteer-led model to a more professional and sustainable structure—with the CEO at the helm.

⸻

About the Role

As CEO, you will lead the strategic and operational development of the Society, with a particular focus on:

 •  Fundraising & income generation – developing and securing grants, donations, and earned income

 •  Team leadership – line managing a small staff team and supporting a wide network of volunteers

 •  Stakeholder engagement – acting as the public face of the Society and deepening key partnerships

 •  Strategic planning – creating a 3-year vision and business plan for long-term sustainability

 •  Programme oversight – ensuring delivery of existing and new conservation and community projects

⸻

About You

We’re looking for a resourceful, proactive leader who combines strategic thinking with hands-on delivery. You’ll need:

 •  Proven fundraising experience (grants, trusts, individuals, corporates)

 •  Leadership skills with experience managing staff and/or volunteers

 •  Confidence in managing budgets and business planning

 •  Excellent communication and relationship-building skills

 •  A genuine passion for the countryside, community engagement, and conservation

Experience with membership models, event programming, or working in a similar community/landscape context would be an advantage.

⸻

What We Offer

 •  Flexible, home-based working (3 days/week)

 •  A supportive, purpose-driven team environment

 •  The chance to shape a unique, growing charity at a critical point in its evolution

We’re looking for a passionate and experienced leader to head our sector support and grants team. You’ll bring strong project and people management skills, a commitment to social justice, and a track record of delivering impactful support to external partners. With experience in funder plus support, grant-making, and stakeholder engagement, you’ll help legal advice agencies thrive. This is a high-impact role guiding the development of our sector support programmes to ensure we best meet the needs of organisations providing vital legal help to those most in need. You’ll lead a small, dedicated team and work collaboratively across the organisation to deliver meaningful change.

See attached Recruitment Pack for more details.

We are looking for a highly motivated individual who has a commitment to supporting empowerment through casework. The successful candidate will have excellent interpersonal and communication skills, including cultural sensitivity and the ability to quickly build positive relationships and safely manage risk. You will work well as part of a small team, often under pressure and hold strong personal commitments to values of empowerment, respect and (striving for) social justice.

With the support of the CSS team, you will have responsibility for the coordination of casework support for all clients, and have an allocated caseload of clients with varying levels of support needs.

You will be supervising and supporting volunteers and the Caseworkers during two casework sessions a week. In addition, you will be working closely with the CSM to develop and transition our Casework service to an allocated caseworker model.

Flexible working hours will be considered around essential service delivery and meeting times.

This is a frontline role; the post holder must be able to work in the office with clients on a one-to-one basis. A flexible and solutions-focused attitude is needed, as the service adapts to clients needs.

Casework Service at ASSIST Sheffield

ASSIST Sheffield offers holistic support to over 50 people at a time that live in Sheffield and South Yorkshire and who have been refused asylum in the UK.  Our casework forms part of the wrap-around support we offer to our clients and is intended to complement our other services such as accommodation and limited financial support and is in line with ASSIST’s vision ‘for all people seeking asylum in Sheffield to live life with dignity and hope for the future’.

ASSIST is always seeking to develop better ways of working with clients, to get the best possible outcomes for their future. At the heart of this is our 3-stage journey of tailored support and guidance for clients throughout their time at ASSIST which has been co-designed by our service users: 

Stabilising - by providing short-term initial accommodation and financial payments, people experience safety and reduced risks around homelessness and poverty;

Planning for the future - through legal referrals, advice, signposting and long-term accommodation, people build resilience and confidence and see improvements in health and wellbeing;

Moving On - through providing support to re-engage with the asylum system and build social networks, people develop their knowledge, understanding and skills and thrive in the local community.

The Casework Coordinator role is key to enabling this transition to occur without compromising on client care.

We are a friendly and supportive team and service; working to do our bit to counter the hostile environment. Our Casework service embodies values of empowerment, respect and (striving for) social justice.

We want clients to be able to access casework support in order to address issues in a timely, supportive, informative and friendly manner.  Our focus is on connecting people to opportunities, knowledge and services so they are able to access these and resolve their issues as independently as possible. If people need support to access their rights and entitlements, we will be alongside them to advocate to the best of our ability, for the best outcome.

We operate casework sessions twice a week and we have direct contact with all ASSIST clients via our monthly Welfare Sessions; in which money, essential provisions and more light-touch casework support (issues that can be progressed within 15 minutes) are available to every client. 

BENEFITS

• Regular formal supervisions, appraisals, weekly support from CSM and Accommodation Manager in Client Care meetings

• Monthly staff team meetings, Wellbeing staff room, and monthly external therapeutic supervision to support your wellbeing as frontline worker

• Involvement in service development meetings

• Access to internal and external training and resources to support you in your role and professional development goals

• Access to a Healthcare Cash Plan and Employee Assistance Programme

• 6% Employer contribution to our workplace pension scheme

• Cycle to Work scheme

Further Information

ASSIST Sheffield is not accredited with the Office of the Immigration Services Commissioner (OISC) and therefore does not provide asylum or immigration advice.

Application Packs are available to download from our website.

Please be aware that we will not accept CVs.

Deadline and Interviews  - ASSIST will be operating a rolling recruitment for this post. Applications will be assessed as they are submitted and interviews offered to candidates who are determined to fulfill the essential criteria for the post.

Please be aware that we may ask candidates to attend a second interview date if the panel believes that more information would be beneficial to reaching a decision.

We strongly encourage applications from people with lived experience of the asylum system or forced migration. ASSIST is committed to equity and inclusion and welcomes applicants from all backgrounds.

An offer of employment is subject to a satisfactory Disclosure and Barring Service (DBS) check.

ASSIST Sheffield is a Charitable Incorporated Organisation, no: 1154862.

Operations Support Coordinator

Team: Operations Support 

Hours: 4 days (30 hours) per week (hours/days by agreement)

Location: Hybrid – minimum 1 day per week in our Holborn, London office. The rest of the week can be worked remotely

Report to: Operations Support Team Manager

Starting salary:  £23,809.50 pro-rata

Application Closing Date: 20/07/2025 (23:59)

Interview date: 30 July 2025 – in-person at our Holborn, London office.

Starting date: ASAP

Contract: permanent 

About GoodGym:

GoodGym is a multi-award winning social enterprise that connects exercise with volunteering. Across 65 cities and boroughs its members run to help isolated older people and community projects. It’s shown to reduce isolation, improve community cohesion and to improve wellbeing for all involved. It is frequently cited as a leading social innovation by the government, mainstream press and leading think tanks. GoodGym’s impact and activity continues to grow and this role is crucial in enabling GoodGym's sustainable future. For more information, please visit www.goodgym. org

Job Purpose

As part of GoodGym's Operations Support Team, you will play a key role in coordinating volunteers to provide practical and social support for older people across the UK. 

The crucial part of this role will involve supporting volunteers and beneficiaries throughout processing and confirming mission requests for practical tasks and monitoring and supporting befriending pairings. 

You will also work as part of project teams making changes to improve our processes. And you will collaborate with and support colleagues across the organisation.

The ideal candidate will have experience in digital administration, working with volunteers and vulnerable people, and should be comfortable working on different projects simultaneously.

Responsibilities

Primary Responsibilities

Office Management

• Providing phone and email support to our members, referrers and beneficiaries

Volunteer Support

• Acting as the first point of contact for volunteers, whether over email or over the phone; supporting them on either social visits or missions, troubleshooting and resolving issues where necessary, maintaining complete volunteer records and reporting to the Operations Support Team Manager if any safeguarding issues/allegations are made in line with GoodGym’s Safeguarding Policy
• Providing administrative support for missions, including but not limited to: communicating with referral partners, screening and listing missions on the GoodGym website, confirming missions with beneficiaries on the phone and ensuring best safeguarding practices are upheld
• Supporting volunteers through the process of DBS applications, checking references and making judgement calls on volunteers’ suitability for the volunteer role
• Supporting, in a respectful and trusting manner, a long-standing team of operations support volunteers who work with us

Relationship Management

• Communicating with potential and existing referral partners over the phone and via email, answering questions about GoodGym and providing technical support as and when necessary

Other Responsibilities

• Contributing to the development of the Operations Support Team and respective processes and policies
• Working collaboratively with other internal departments

Person Specification

Knowledge

• An understanding of the needs of older people and volunteers
• Awareness of services available to older people (desirable)

Skills and abilities

• Excellent verbal communication skills, particularly over the phone
• Excellent written communication skills
• Excellent organisational and multitasking skills and ability to prioritise workload 
• Excellent attention to detail and problem-solving skills
• Ability to collaborate with team colleagues
• Ability to work with minimum supervision and under own initiative
• Ability to provide information, advice and assistance appropriately, to volunteers and older people who use GoodGym’s services
• Empathetic and able to build supportive relationships with people from a variety of backgrounds
• Proficient with Google Workspace, Google Drive, and able to pick up new systems quickly
• Comfortable using multiple online programs simultaneously

Experience

• Experience of volunteering
• Experience of working with and managing confidential information
• Experience of working with or supervising volunteers (desirable)
• Experience of dealing with a busy or shared inbox (desirable)
• Experience managing relationships with a variety of internal and external stakeholders (desirable)
• Experience of DBS check process (desirable)
• Knowledge of safeguarding in relation to the protection of vulnerable adults (desirable)

Why join us?

• Be part of our important mission to bring communities together and reduce loneliness and isolation. 
• GoodGym is a scalable approach to tackling major social issues and you’ll play a key role in it
• Friendly, positive and supportive team with a genuine purpose
• Growing organisation with national reach at a pivotal point of change
• 25 days holiday + bank holidays
• Central London location;7th Floor, 33 Holborn London, EC1N 2HT, 
• Flexible working- minimum 1 day per week in our  London office in the Holborn area
• Regular in person socials over the year

How to apply:

We use an application form to ensure that our recruitment process is fair; it allows us to look at all applications in the same format and to remove fields that might lead to bias when we are reviewing applications. 

If you have questions before applying, you can email our Operations Support Team Manager

via missioncontrol@goodgym. org

We are looking for the best people to help us provide support to millions of people affected by loneliness in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, sex, gender identity, disability, age, nationality, religious or philosophical belief, age, sexual orientation, educational attainment, family status, trade union activity or any other factor. We see diversity as strength and want everyone to be able to be their whole selves at work.

We have a code of conduct in place, and are committed to creating a culture where everyone feels safe and respected.

The information collected during our recruitment process is only used for monitoring purposes to assist us in analysing the profile and make up of individuals who apply, are shortlisted for and appointed to each vacancy. In this way, we can check we are complying with the Equality Act 2010 and with our own Equality Opportunities and Diversity policy.

Starting Salary: £34,629 - £37,868 (pro rata) This is the full-time amount, and the salary will be prorated based on the hours of the post.

Contract: Permanent

Location: Working from home.

The successful candidate must be able to travel widely around the area covered

Hours: Part time 3 days per week (21 hours per week)

Job Profile

CAFOD’s work in the Catholic community of England and Wales is to inspire and resource Catholics to participate in the Church’s mission to overcome poverty and injustice in partnership with CAFOD.

The main purpose of this role is to inspire and increase the participation in CAFOD’s work of Catholic parishes, schools and the broader Catholic community within the Portsmouth Diocese. CPCs are accountable for delivering CAFOD’s annual participation plans locally across England and Wales. As well as growing the number of parishes and schools participating to address global poverty and express solidarity with our global family, we aim to increase the breadth of their engagement, participation.

This will be accomplished partly by the recruitment and support of a team of committed, inspired and well-resourced volunteers working in parish and school communities to enable and equip Catholics to give, act and pray. The work will also involve meeting important church-based stakeholders, advisers and networks within the diocese to build fruitful and positive relationships.

The post reports to the Community Participation Manager for the East Region (The dioceses of Portsmouth, Arundel and Brighton, Southwark, Brentwood, East Anglia, Westminster, Northampton, Nottingham, Hallam, Leeds, Middlesbrough and Hexham & Newcastle)

The Community Participation Coordinator (CPC) is part of a regional team working across a group of dioceses and whilst having a primary focus on one diocese, is responsible for the results of the regional team plans in relation parishioner and school participation and volunteer recruitment and retention.

The role will be home based, although the post holder will be mobile and flexible to meet volunteers, clergy and other stakeholders and contribute at events as required.

The role requires a willingness to be adaptable to support the work of the regional team, deploying skills, knowledge and at times activity in other parts of the regional team area. This is likely to require some additional travel (which would be reimbursed by CAFOD). The post also requires weekend and evening work for which time off in lieu (toil) can be claimed.

Key Responsibilities

Delivering participation plans

• Share accountability for delivery of annual participation plans for the region (a group of dioceses) with a primary focus on one diocese, and for fundraising, education, campaigns, and other targets, as delineated by the participation plan for the region. It is usually anticipated that the role will have an 80% focus on parish communities and a 20% focus on school communities
• Contribute to the development and delivery of a regional plan across a number of dioceses in support of the annual participation plans and appropriate for local contexts
• Achieve targets for increasing parishioner and children & young people participation primarily through recruitment and retention of volunteers and working with clergy, religious, diocesan and parish advisers and administrators etc.
• Monitor and share information around community participation and recruitment, activity, development and retention of volunteers
• Closely monitor parish participation activity

Managing volunteers

• Be the local volunteer manager in a specific diocese or dioceses
• Hold the relationship with, and coordinate the work of, a number of volunteers in order to achieve the annual participation plan in the region
• Contribute to increasing the number and activity of parish and school volunteers and volunteer co-ordinators in line with the regional team plan
• Contribute to development of volunteering opportunities and volunteer leadership
• Match the offers, skills, experiences and expectations of volunteers with opportunities and needs in relation to CAFOD’s plans for parishioners and children & young people
• Ensure each volunteer is appropriately inducted, briefed, trained and resourced
• Increase and ensure volunteer retention through induction, support, affirmation and effective management of the volunteer throughout their involvement with CAFOD
• Organize and promote volunteer meetings and training opportunities to be delivered either by national programme teams or self or members of her/his regional team
• Ensure volunteer records are accurate and up to date on the database.

Managing relationships

• Build and maintain key relationships including with priests, advisers, school staff and others within a diocese as determined in the regional plan. Be point of contact with the local Bishop.
• Build and maintain effective working relationships with diocesan communications officers and press and be a point of contact for local broadcast and print media, to increase opportunities for Catholics to hear about CAFOD’s work, working with and through media volunteers where possible.

All staff are expected:

• To attend and contribute to regular Team, Group and CAFOD-wide meetings and briefings
• To participate in training and other activities as requested by the line manager
• To work as a supportive member of the team, providing cover for and training of other team members and volunteers as required
• To be accountable for the achievement of objectives set by the line manager

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves responsibility for people who will have contact with children, young people and vulnerable adults and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).

Person Specification

Understanding our context

• A Understanding Catholic identity: detailed and sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales, and an ability to work effectively within it; especially an understanding of parish community life
• B Understanding CAFOD: understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve.
• C Understanding international development: have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities

Working together

• D Managing ourselves:  Strong interpersonal skills including an ability to develop personal relationships quickly and to inspire and convince others.  Ability to be self-motivated and able to work in isolation at times.
• E Working with others: builds positive and fruitful partnerships particularly with volunteers; works effectively as part of a regional team to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of a regional team plan 
• F Communicating: can communicate strongly CAFOD’s vision for community participation and volunteer partnership; share knowledge and information across CAFOD
• G Looking outwards: Collaborates with partners, supporters and donors to achieve the best balance between their objectives and CAFOD’s Mission

Making change happen

• H Managing resources: confident with analysing and using data for planning, monitoring and reporting:  Proven planning, time-management and organisational skills
• I Achieving results: Ability and willingness to focus on achieving results, especially for the delivery of shared regional plans for community participation and income growth
• J Managing our performance:  Ability and willingness to work to targets and achieve results
• K Taking the lead: Motivates others to get things done

Job-specific competencies

• A demonstrable commitment to volunteering and understanding of its potential as a force for change
• Experience of managing multiple stakeholders and relationships to successfully achieve objectives eg with clergy, stakeholders and a wide variety of volunteers.
• Experience of managing volunteers including recruitment, retention, deployment and celebration.

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures. 

Art Explora is seeking a freelance Project Coordinator to work closely with Art Explora’s Community Programme Manager to take the first steps in establishing our Arts at Home programme in and around Birmingham. 

Art Explora is a non-profit arts organisation was founded in the UK in 2021. Our mission is to tackle the social, economic and geographic barriers that prevent many people from having the opportunity to take part in the arts. We increase access to arts and culture through innovative programming, new forms of engagement and by taking cultural projects into the heart of communities, schools and care settings. We believe in building connections through the arts. 

Arts at Home helps older people access arts and culture by encouraging conversation and connection through art. We work with a dedicated team of trained volunteers, who deliver our Arts at Home sessions in care settings across London. 

During these sessions, volunteers introduce residents to a variety of artworks, accompanied by open-ended questions and thought-provoking prompts designed to spark conversations and connections within care settings. Our aim is to bring residents together to encourage independent thinking, combat loneliness, improve their wellbeing, and to experience arts and culture just as everyone should have the right to.

We are now looking for looking to expand our offer to Birmingham and are seeking a freelance project coordinator to establish initial partnerships with care settings, recruit and train volunteers and coordinate the pattern of delivery.

Who we are looking for

• A team spirited, organised, proactive and reliable individual 
• An interest in arts and culture, with a passion for engaging new audiences 
• A good knowledge of arts engagement practice in the UK and leading organisations in this field 
• Able to respond to challenges with flexibility, positivity, and solution focused 
• Proven experience of working with volunteers including recruitment, training, logistics and personal management 
• A confident communicator (oral and writing), with an enthusiasm for building creative partnerships and capable of working with a wide range of stakeholders and partners 
• An interest in working directly within the care sector 
• A proven track record of budget coordination, data reporting and administrative support 
• The Project Coordinator will be required to have a Disclosure and Barring Service (DBS) check, which Art Explora will carry out upon appointment. 

£150 per day based on three days a week for 24 weeks (approx. September 2025 to February 2026). Up to £10,800 allocated for the total project delivery fee.

Please see the role description for further information.

Special Events Coordinator (Fundraising)

Salary £31,000 - £33,000 per annum - subject to skills and experience 

Hours of work 37.5 hours a week over five days (due to the nature of this role,

                                    some anti-social hours working will be required)

Base Hybrid working for the foreseeable future, with attendance in the office two days a week, including                                          one day being a Thursday at our central office:

                                     · Pears Building, Pond Street, London, NW3 2PP

                                     Other office days may be worked from our other sites at:

                                    · Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

                                    · Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

The role

The special events coordinator will report to the special events manager.

We have a great opportunity for an experienced and proactive special events coordinator to join our dynamic philanthropy & campaign team at the Royal Free Charity. This is a role for someone with proven experience of delivering high-quality events end to end - someone who thrives on the detail, keeps things running like clockwork and brings creativity and poise under pressure.

You will be instrumental in delivering bespoke, high-value experiences such as private dinners, small group tours, donor visits and our flagship annual event, The Marsden Lecture. These are carefully curated opportunities to inspire generosity and deepen relationships with key supporters. You will work closely with internal teams and senior stakeholders, so diplomacy, adaptability and strong interpersonal skills are essential. If you're looking to deliver purposeful work in a fast-paced, mission-led environment, we would love to hear from you.

Principal responsibilities

Event planning and coordination

· Develop event concepts and themes, create detailed event plans and coordinate all logistical aspects of events of events falling within the remit of this role.

· Work closely with the philanthropy and campaign team to design and implement special events that maximise fundraising potential.

Stewardship events

· Plan and manage events to acknowledge and appreciate donors, facilitating their continued support and engagement with the charity.

Engagement activities

· Organise and execute events that foster engagement and increase awareness of the charity's mission and goals.  

Supporting the new cancer campaign

· Prepare for campaign events in support of a £50m campaign for a ground-breaking cancer centre on the Royal Free Hospital site.

Vendor management

· Whether on-site at one of our hospitals or at an external venue, take responsibility for sourcing, negotiating and managing relationships with vendors, including caterers, suppliers and on-site partners.

Budget management

· Create and manage event budgets, ensuring cost-effective solutions while maintaining high-quality standards.  

Communications and promotion

· Collaborate with the communications team to develop promotional materials and strategies to maximise event attendance and engagement.  

RSVP management

· Managing the RSVP mailbox, ensuring timely and accurate responses to event invitations and queries.

Database management

· Maintain and update event-related databases, ensuring accurate records of participants, donors and sponsors.  

Relationship management

· Act as the main point of contact for colleagues, donors and contractors, ensuring their needs and expectations are met throughout the event planning and delivery process.

Portfolio manager support

· Assist portfolio managers in engaging with prospects and donors effectively, providing event-related insights and facilitating meaningful connections.  

On-site coordination

· Oversee event setup, execution, and breakdown, ensuring all elements are in place and events run smoothly.  

Post-event evaluation

· Conduct post-event evaluations to gather feedback and identify areas for improvement.  

Oversight and responsibility

· Manage risk assessment, risk management and first aid training to ensure the safety and well-being of all event participants. 

This job description is not exhaustive; the role will include other tasks and responsibilities commensurate with the post and subject to change to meet legislative requirements. 

This position would suit a candidate who:

- is highly organised, creative and possesses effective communication skills

- has proven experience in event planning and coordination, ideally including fundraising events

- develops excellent client relations with a wide variety of stakeholders

- has the ability to oversee events from setup to breakdown

- can manage RSVPs and maintain event-related activity on a CRM.

PERSON SPECIFICATION

Qualifications

· No specific qualifications are required, but a good level of numeracy and literacy is essential.

Experience

Essential 

· Significant events delivery experience, ideally within the not-for-profit sector.

· Proven track record in developing and managing events on time and ensuring they are in line with budget (managed             by the special events manager), achieving key performance indicators and receiving positive feedback from                 guests.

· Evidence of outstanding planning skills to deliver complex projects.

Desirable 

· Experience of leading on the creation and implementation of innovative events that are tailored towards a specific        audience’s interests.

Skills and knowledge

Essential 

· A keen interest in the fundraising sector, with a desire to learn and grow in the role.

· An excellent eye for detail.

· Strong interpersonal and communication skills, including diplomacy and the ability to negotiate.

· Committed to achieving objectives and delivering a high-quality service to agreed timescales.

· Excellent IT skills in MS Office (Outlook, Word, Excel and PowerPoint) and experience of using a CRM.

Desirable 

· Understanding of the events sector and appropriate techniques and approaches for a major donor audience.

· Ability to develop and monitor budgets.

· Understanding of major donor fundraising and the role events can play in successful cultivation of relationships     (ideally learned through direct experience).

· Ability to contribute to a collaborative and agile team, enabling others to learn and deliver and celebrating  successes.

· Ability to:   

 - support colleagues and stakeholders positively

 - build supportive and trusting relationships .

  - Knowledge of fundraising regulations and best practice including Gift Aid and GDPR. 

The team

Our dynamic fundraising department generated £4.5m through donations in 2023/24, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.

We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:

·Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, the charity’s first patron programme, and special events to support these activities.

·Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.

·Our database and supporter care colleagues underpin and support the entire department.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter: 1-2 page letter detailing your interest in the role and how you meet the person specification

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: 27 July 2025, midnight.

Interview date: 5 August 2025

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

Benefits:

Core benefits

· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

As a member of the Royal Free family, you’ll be entitled to benefit from:

· Expert financial advice from our financial partner, the London Credit Union

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Fortnightly guided meditation

· Free massage therapy from our complementary therapy team

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.