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Programme support manager jobs in maple cross, hertfordshire

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Fara Enterprises Ltd, London (On-site)
£30,615 per year
Posted 4 days ago Apply Now
Closing in 5 days
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Page 12 of 32
London, Greater London (On-site) 15.4 miles
£30,615 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

About FARA
FARA has been dedicated to supporting disadvantaged children and young people in Romania for over 30 years through our network of 40 charity shops. We are now recruiting a passionate and dynamic Shop Manager to join our vibrant, busy charity retail environment, where no two days are the same and the local community is at the heart of everything we do.

The Role
As a Shop Manager, you will play a key role in the day-to-day operations of the store, ensuring that everything runs smoothly and efficiently. Your responsibilities will include:

  • Assisting in the recruitment of shop staff and ensuring adequate shop cover
  • Supervising, training, and motivating shop staff and volunteers
  • Promoting a positive team spirit and maintaining high morale
  • Managing sales targets and driving the shop’s performance
  • Handling general administrative duties
  • Creating a welcoming and friendly atmosphere for customers and volunteers
  • Engaging with the local community and networking with customers
  • Ensuring compliance with the company’s policies and procedures
  • Overseeing tasks such as Gift Aid (sign-up and processing), sorting donations, steaming clothes, pricing, visual merchandising, till handling, cashing up, and manual handling
  • Maintaining a clean, tidy, and safe working environment

The Ideal Candidate
To be successful in this role, you will need:

  • Previous experience as a Retail Manager or Team Leader
  • At least 2 years of retail experience
  • Charity shop experience
  • Strong customer service skills and the ability to build rapport with customers
  • Excellent communication and interpersonal skills
  • A collaborative team player with proven people management abilities
  • Organisational skills and the ability to multitask
  • A hard-working and positive attitude
  • A sales-driven mindset and the ability to meet targets

Working Hours & Conditions

  • Location: Barnes
  • Shop Opening Hours: 09:30 – 17:30
  • 8-hour shifts with a 30-minute break
  • 5-day rota, Tuesday to Saturday

What We Offer

  • Employee Assistance Program
  • Comprehensive sick pay (subject to conditions)
  • 28 days annual leave, inclusive of bank and public holidays
  • Opportunities for realistic career progression

How to Apply
If you are passionate about working in a charity retail environment and making a difference, we’d love to hear from you! To apply, please submit your CV outlining your relevant experience and why you would be a great fit for the role.

FARA is an equal opportunities employer, and we encourage applicants from all backgrounds.

Posted by
Fara Enterprises Ltd View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 02 September 2025
Closing date: 16 September 2025 at 23:00
Tags: Retail / Sales

The client requests no contact from agencies or media sales.