Programme support officer jobs

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Fundraising Officer at Solace Women's Aid.  

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Income generation and fundraising at Solace is ambitious, dynamic and rewarding. This role is situated within the Business Development team working alongside our award-winning Communications, Partnerships & Public Affairs team.

We are seeking forward thinking, creative and motivated individuals who can manage both community and challenge events as well as wider fundraising support.

This is an important time for Solace and this role will contribute to achieve sustainable growth to support our work to end violence against woman and girls.

Most importantly, the team aims to develop new responses to the changing ways in which women experience violence against them.  The team is seeking to generate £2m+ net new income in the year ahead. 

About the Role

We are looking for a hardworking, passionate Fundraising Officer to join our team delivering a range of fundraising initiatives. Be part of a dynamic, exciting team as we expand our fundraising capacity and explore new areas of income generation, raising vital funds for our life-saving services.

Working closely with the Fundraising Managers this role will be vital in achieving our fundraising strategy and income targets. You will focus on individual giving, challenge events, community fundraising and digital campaigns as well as supporting the team in other fundraising areas. This will be a varied role in a fast-paced environment, suited to someone looking to take the next step in their fundraising career.

You will contribute to the overall objectives of the Business Development Team, especially the Fundraising Team, with the aim of building relationships and partnerships, raising profile and funds, and working cohesively with the team.

About You

• Proven experience in delivering community fundraising and challenge event initiatives.
• Excellent written and verbal communication skills, with the ability to engage effectively with diverse audiences in a range of formats.
• Strong organisational and project management abilities, with keen attention to detail and the ability to manage multiple priorities.
• Proficient in IT, including the use of Microsoft Office Suite, Outlook, and CRM databases. Experience with Salesforce and creative design tools such Canva is desirable.
• A strong understanding of, and commitment to, equity, diversity, and inclusion - particularly within the context of the Violence Against Women and Girls (VAWG) sector.
• Committed to continuous learning, professional development, and self-improvement.
• Able to work independently and collaboratively within a team environment, using initiative and sound judgment.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

HR Officer

Are you an enthusiastic HR professional looking to make a real difference in a values-led organisation championing women’s housing in London?

Position: HR Officer
Location: Hammersmith, West London / Hybrid (Tuesdays in the office, plus one additional day)
Hours: Full time, 35 hours per week (Monday to Friday, Activity-Based Working)
Contract: Permanent
Salary: £30,939 per annum
Closing date: Sunday 6th July (midnight)
Interviews/assessments: Thursday 17th July, in Hammersmith

About the Role:

This is an exciting opportunity to join the organisation at a time of growth and development. As HR Officer, you’ll play a key role in the day-to-day delivery of HR operations, supporting the organisation's people and culture goals.

Working closely with the Head of HR and Corporate Services, you’ll provide expert, proactive support across the employee lifecycle—from recruitment to training and performance—to help create a high-performing, inclusive workplace that supports - 1,000 residents across London.

Key Responsibilities Will Include:

• Coordinating and administering all stages of the employee lifecycle
• Managing HR systems and maintaining compliance with policies and GDPR
• Supporting recruitment administration and organising interviews
• Delivering HR inductions for new starters
• Coordinating training programmes and maintaining learning records
• Supporting payroll and responding to HR-related queries
• Producing HR data and reports to inform decision-making
• Contributing to strategic HR initiatives and continuous improvement

To Succeed in This Role, You’ll Need:

• Strong administrative and organisational skills with excellent attention to detail
• Experience working in HR operations, ideally in a values-driven or non-profit organisation
• Knowledge of UK employment law and HR good practice
• Solid IT skills, including HRIS and Microsoft Office
• Excellent interpersonal skills and the ability to communicate clearly and sensitively
• A proactive, self-starting attitude with a commitment to inclusion and high performance

Desirable but not essential:

• CIPD qualification (or working towards)

About the Organisation:

The organisation was founded in 1920 to meet the housing needs of single women, a mission that’s as urgent today as it was then. With a portfolio of just under 1,000 homes and new developments underway, the organisation is committed to providing safe, secure and affordable housing for single women across London.

Their values - Putting residents first, being Open, Nurturing relationships, and promoting Equality, Empowerment and Respect, are at the heart of everything they do.

Other roles you may have experience of could include: HR Assistant, People Officer, Recruitment and Onboarding Coordinator, Human Resources Administrator, People & Culture Officer, HR Generalist, or Employee Experience Coordinator.

Be part of something extraordinary at Epilepsy Society. We are seeking a value’s driven Legacy and Individual Giving Lead to join a charity that provides world leading support for people with epilepsy through Care, Research and Advocacy. 

Key Accountabilities 

• Responsible for the end-to-end management of the Legacy Marketing Programme, including Gifts in Wills
• In collaboration with the Individual Giving and Philanthropy Manager, develop and evolve the Legacy Marketing Programme, including In Memory and Tribute Fund marketing, in alignment to the Charity’s mission and strategic goals
• Execute and further develop a comprehensive legacy strategy, with a focus on retention and income growth through, tested supporter journeys, digital channels and automation. Planning for journeys to end with a gift in a will
• Optimise and create supporter journeys to increase propensity to give and drive loyalty and consideration among legacy and individual giving prospects
• Responsible for aligning legacy acquisition and retention marketing to the individual giving programme, to maximise uptake and engagement. In conjunction with their manager, work together to develop new ideas and best practices to improve the number of legacy pledges and the income from In Memory fundraising to increase annual gift amounts
• Achieve income targets that support the delivery of fundraising goals aimed at delivering in excess of £3m+ per annum
• Campaign Management: Plan, execute, and evaluate multi-channel fundraising campaigns, including direct mail, email, and social media, to maximize giving. Keep track of results and flag under or over performance in a timely manner

For the full job description, please download the recruitment pack attached. 

The post holder should demonstrate our people values of CAIRO (Caring, Accountable, Improving, Respectful and Open.

What we can offer

•    27 days annual leave + bank holidays, with the ability to buy and sell annual leave 
•    A generous Employee Referral Scheme (refer a friend and earn up to £150) 
•    Length of service awards
•    Access to shopping discounts and cashback with thousands of retailers through Purple Rewards
•    Staff recognition scheme 
•    Excellent training and development opportunities
•    Group Pension
•    Life Assurance (2x your annual salary)
•    Confidential, supportive Employee Assistance Programme, accessible 24/7
•    Salary Finance, offering you products linked to your salary and tailored to your individual circumstances. Providing services such as loans, advances, savings and financial education

On-site, there is plenty of free car parking, a Café and beautiful grounds to work in and be surrounded by.

If you have the right skills and experience and are inspired to apply, please do so by uploading your CV and covering letter explaining how you meet the person specifications of the role.

A DBS (Disclosure & Barring) check will be required before appointment is confirmed.  

We reserve the right to close the post early once we have received a sufficient number of applicants: please submit your application as soon as possible to avoid disappointment. 

About the role:

We’re looking for a passionate and driven Trusts and Foundations Officer to join our ambitious Fundraising team. Working closely with the Trusts and Foundations Manager, you’ll contribute to our fundraising strategy and help meet annual income targets. This is an exciting opportunity to play a key role in securing significant funding that helps us deliver life-changing services across London. You’ll work with a supportive and collaborative team to develop compelling proposals and build lasting relationships with funders who share our vision of ending homelessness.

In this role, you’ll take ownership of a varied portfolio of charitable trusts and foundations, managing the full cycle of fundraising - from research and cultivation to writing applications and providing meaningful stewardship. You’ll collaborate closely with colleagues across the organisation to identify funding needs and shape bids that align with SHP’s strategy and impact.

If you’re a confident communicator with a flair for storytelling, relationship-building, and strategic thinking, this role offers the chance to make a tangible difference every day. You’ll have the freedom to bring ideas, grow income, and develop your skills in a dynamic and rewarding environment where your work truly matters.

The team currently works 2 days in the office in Kings Cross and 3 from home. The office days are currently Wednesday and Friday but do often change depending on the demand of meetings/events/week to week responsibilities.

About you:

• At least one year of experience in securing grants from charitable Trusts and Foundations.
• Track record of securing grants from charitable Trusts and Foundations.
• Understanding of and enthusiasm for SHP’s delivery approach and mission and values.
• Highly numerate and attentive to detail.
• Entrepreneurial, results-driven and able to work on own initiative and also as part of a team, meeting deadlines under pressure.
• Strong analytical skills and the ability to think strategically.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 22nd June at midnight

Interview date: Wednesday 2nd and Thursday 3rd July Online via Microsoft Teams

Please note applications are reviewed for AI use in application questions. 

Manchester Histories are seeking a highly motivated project manager to lead the ‘This is Us’ project, ensuring it meets its objectives within scope, time, and budget. You will coordinate stakeholders, volunteers, artists, and community groups, oversee programming, manage budgets, and support the engagement of diverse audiences, with a strong focus on inclusion, representation, and the sensitive navigation of complex histories and legacies. 

This is Us: Tracing Manchester’s Histories seeks to reshape and redefine how Manchester’s public realm reflects its rich and diverse history. Building on insights from extensive public consultations, the project will amplify underrepresented voices and confront complex legacies, including those tied to migration, the transatlantic slave trade and industrial exploitation.

By fostering collaboration among community groups, academic institutions, cultural partners and local authorities, the initiative will create an inclusive digital platform for storytelling and dialogue.

Through digital innovation and community-driven activities, the project will celebrate overlooked stories, support learning, and ensure accessibility for all. The project will empower communities to actively engage with their heritage, fostering pride and a shared sense of belonging. Ultimately, it aspires to transform public spaces into more accurate and inspiring reflections of Manchester’s diversity, making a lasting contribution to cultural equity and inclusivity. 

This project is funded by The National Heritage Lottery Fund, Manchester City Council and partners. Thanks to National Lottery Players.

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations. 

This role will be responsible for ensuring an effective online presence and supporting wider organisation goals.

The Digital Marketing and Communications Officer reports to and supports the Head of Communications and Marketing in managing the organisation's digital presence, including the website and email marketing. They will also assist in creating targeted communications and collateral to support the fundraising team's efforts and manage essential, basic in-house design needs. 

Our organisation takes pride in offering key benefits such as flexible working arrangements, 25 days annual leave per year and enhanced maternity provisions. We are also deeply committed to the development and growth of our staff, providing opportunities to enhance skills and achieve career goals. Plus, you’ll be joining a dedicated and passionate team that truly makes a difference.

We will be holding interviews on the 9th July 2025. Please let us know in your cover letter if you are unavailable on this day as we might be able to offer an alternative. 
 

Job description

About the Role:

This role is crucial in the long-term retention and growth of our partnership revenue streams. The role requires strong interpersonal, negotiation, and project management skills to maintain and nurture mutually beneficial strategic alliances to enhance Urban Synergy’s capacity and reach. The position also provides value to our partners and will ensure our collaborations with businesses, foundations, government agencies, and non-profit organisations are sponsored, supported, and sustainable.

We will be looking for someone who can offer more to really get themselves stuck into Urban Synergy to help grow the company and develop the role into their own.

What You'll Do:

Build and maintain strong relationships with existing and potential Corporate partners within FTSE 250.

Develop and implement a partnership strategy to enhance financial support and resources for Urban Synergy programmes.

Develop tailored partnership packages that align with the philanthropic priorities and interests of our Corporate partners.

Prepare compelling and professionally written proposals and presentations to potential corporate partners. Ensure they are aligned with the interests of potential partners.

Effectively communicate the impact and benefits of partnerships to prospective sponsors.

Lead negotiations and finalise partnership agreements, ensuring alignment with Urban Synergy's values and goals.

Work with legal and finance teams to ensure contract compliance.

Collaborate with programme managers to ensure seamless integration of corporate partnerships into Urban Synergy's initiatives.

Provide regular updates to the leadership team on partnership progress and outcomes.

Work closely with the finance team to manage and report on the financial aspects of corporate partnerships.

Ensure budgetary alignment with partnership goals and objectives.

Who we are looking for:

Proven experience in a partnership development or similar role, preferable within the non-profit sector. Minimum of 5 yrs experience in this area. 

Bachelors’ Degree in Business, management, marketing, or a related field (or equivalent work experience).

Works collaboratively within a team and also work independently

Comes with ideas and suggestions on how to develop and nurture our partnerships.

Self-starter, who is results-oriented with a track record of achieving fundraising targets.

Is socially dynamic, successful at networking and is able to nurture and maintain positive relationships

Strategic thinking and ability to align partnerships with organisational goals.

Exceptional writing and communication skills and displays a commitment to excellence through careful attention to detail.

Strong organisational and project management skills.

Proficiency in fundraising software, CRM systems, and Microsoft Office Suite.

Knowledge of ethical fundraising practices and compliance regulations.

Collaborative and strategic builder.

If you are a curious and empathetic individual committed to making a positive impact on the lives of young people, we encourage you to apply for this exciting opportunity to join our team at Urban Synergy.

Urban Synergy is an equal opportunity employer and welcomes candidates from diverse backgrounds.

Who we are:

Urban Synergy, an award-winning youth empowerment charity, is seeking a highly motivated and experienced Partnership Manager to join our growing team. This position is responsible for driving the development of strategic partnerships with corporate entities and plays a pivotal role in expanding Urban Synergy's reach and impact through meaningful collaborations aligned with our mission to make a long-term positive impact on the lives of young people.

Founded in 2007, by our CEO Leila Thomas, Urban Synergy's mission is to inspire, guide, and ignite the ambitions of young people aged 9-24 years. We focus on early support to build confidence and demonstrate to young people that the world is their oyster. Through our mentoring programmes, we create a positive and lasting impact on the lives of our beneficiaries by fostering personal development, building self-confidence, and providing guidance to help them achieve their goals.

Work environment

Flexible hybrid working. You will be required to travel to London on a regular basis to meet the team, and other in person meetings, sponsored events and Partner organisations.

Urban Synergy is unable to sponsor individuals to work in the UK.

Job Types: Full-time, Permanent

Pay: £40,000.00 per year

Benefits:

• Company pension

• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Experience:

• Partnership Management: 3 years as a minimum  (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in London

Role Title: SHEQ (Safety, Health, Environment & Quality) Officer

Contract Type: Regular

Reporting To: Director of Global Workplace Services, Global Operations

Program/Department/Unit Name: Global Operations

Location: London

Team Name: Workplace Services

Role Purpose

The SHEQ Officer is responsible for overseeing, implementing and managing health, safety, environment and quality management systems to ensure a safe, compliant, sustainable and efficient working environment. This role encompasses a wide range of responsibilities across our global workplace portfolio:

• Development and management of our global Health and Safety management system.
• Development and management of workplace environmental, sustainable and wellbeing practices.
• Development and management of a workplace quality and supplier governance system to ensure efficient, effective, and safe workplace operations as delivered by external vendors or otherwise.

Key responsibilities

As the SHEQ Officer, your key responsibilities are as follows:

Health & Safety:

• Develop, implement, and maintain a health and safety system that complies with legal requirements and best practices.
• Conduct regular audits, inspections, and risk assessments to identify potential hazards and implement corrective actions.
• Oversee the creation and maintenance of local risk registers
• Deliver health and safety training to employees, promoting a culture of safety and awareness.

Environment, Sustainability and Wellbeing: 

• Develop, implement, and maintain an environmental management system that aligns with legal regulations and sustainability best practices. 
• Conduct regular environmental audits, inspections, and impact assessments to ensure compliance and identify areas for improvement.
• Implementing, maintaining and continually improving office initiatives across the organization  
• Provide training and guidance to employees on environmental policies and sustainability to promote responsible practices.

Quality Management & Supplier Governance:

• Develop, implement, and maintain quality practices that meet industry standards and regulatory requirements. 
• Conduct regular quality audits, inspections, and process evaluations to ensure continuous improvement and compliance with quality standards. 
• Establish and oversee supplier governance programs to ensure vendors meet quality, compliance, and performance expectations. 
• Perform supplier audits and assessments, working closely with vendors to drive improvements and maintain product and service quality. 
• Provide training and support to employees on quality procedures and best practices to enhance consistency and efficiency.

Emergency Preparedness & Disaster recovery & Business Continuity:

Partner with our Global Security team, local Global Operations staff and other key Operations units to:

• Develop and maintain local office emergency response, disaster recovery, and business continuity plans to minimize disruptions.
• Conduct risk assessments and regular training to ensure employees are prepared for office related emergencies.

Reporting & Documentation:

• Maintain accurate records of health and safety risk registers, incidents, maintenance activities, compliance reports and file with relevant authorities.
• Analyze data to identify trends, assess risks, and provide insights for continuous improvement.

Continuous Improvement & Innovation:

• Identify opportunities for improving safety practices, energy efficiency, and sustainability in Workplace Services.
• Stay up to date with industry trends, technological advancements, and regulatory changes, implementing best practices as applicable.

Key internal relationships

Global Operations Associate Directors, Global Operations Officers; Global Security and Risk; Real Estate Portfolio Renewal.

Key external relationships

Facility Management and Real Estate Projects partners.

The ideal candidate

• Relevant Health and Safety qualification
• Relevant qualifications in Environmental, Quality and Wellbeing practices, including audits.
• Educated to a degree level (or equivalent substantial industry experience).

Health & Safety Experience:

• Proven experience in health and safety management, including developing and implementing safety policies and procedures.
• Familiarity with safety legislation, regulations, and standards (e.g., OSHA, ISO 45001).
• Experience conducting risk assessments, safety audits, and incident investigations.

Environmental Management Experience:

• Proven experience in developing and implementing environmental policies and management systems. 
• Strong knowledge of environmental regulations, standards, and best practices (e.g., ISO 14001, EPA regulations). 
• -Experience conducting environmental audits, impact assessments, and sustainability initiatives.

Quality Management & Supplier Governance Experience:

• Demonstrated experience in quality management, including implementing and maintaining quality control systems. 
• Familiarity with industry quality standards and frameworks (e.g., ISO 9001, Six Sigma, GMP). 
• Experience in supplier governance, including supplier audits, performance evaluations, and compliance monitoring.

Training and Communication:

• Proven experience delivering health and safety training to employees across various levels.

Emergency Response and Preparedness:

• Experience in developing and implementing local office emergency response plans, disaster recovery, and business continuity plans including evacuation procedures and first-aid readiness.
• Familiarity with conducting emergency drills and training staff on office safety protocols.

Data Analysis and Reporting:

• Experience in gathering and analysing data, tracking key performance indicators, and providing reports.
• Ability to identify trends and recommend improvements.

Languages:

• An excellent knowledge of English. Fluency in other languages, would be an asset.

What we offer 

• Exceptional opportunities to learn, grow, and make an impact; from a generous annual professional development allowance for every employee to onsite training and learning conversations with visiting experts.
• Excellent benefits and perks to promote well-being and a healthy work-life balance, including:
  • Generous time off, as well as our standard Open Society close at year-end (where vacation days are not required) and flexible work arrangements.
  • Employer-paid health insurance and dental plans for individuals and families (no employee contribution required).
  • Exceptional retirement savings plan (non-contributory for employees) and life insurance.
  • Progressive paid parental leave, reproductive and family planning support, and much more.
• A commitment to nurturing a diverse and inclusive workplace, so you can bring your whole self to work and make a positive impact.

Who we are

Open Society Foundations aim to establish vibrant and inclusive democracies where governments are accountable to their citizens. Our operating model organizes grantmaking around specific, time-limited projects, developed alongside support for established partners, enabling us to respond swiftly to emerging needs. We are committed to promoting human dignity, equality, and rights; reimagining democratic ideals and practice; and advancing equity in governance systems.

Guided by our founder’s values and the belief in the art of the possible, we engage directly with global entities, individuals, and policymakers through grants, advocacy, impact investing, and strategic human rights litigation to drive positive change. At the heart of our mission is a deep commitment to rights, equity, and justice, inspiring every action we take.

Additional information

Open Society Foundations is committed to building an inclusive workforce that reflects the communities we serve. We actively seek applications from talented individuals across all backgrounds, identities, and life experiences. Each candidate is evaluated solely on their unique qualifications without regard to race, age, sex, religion, ethnic origin, nationality, gender, sexual orientation, disability, pregnancy, or any other legally protected characteristics.

We are committed to providing reasonable accommodations for candidates with disabilities.

Founded in 1989, the mission of Rainforest Foundation UK (RFUK) is to support Indigenous Peoples and other communities of the world’s rainforests in their efforts to protect their environment and fulfil their rights to land, life and livelihood.  Locally, it supports forest communities to gain land rights, challenge destructive industries, manage their forests and protect their environment. Globally, it campaigns to influence laws and policies that protect rainforests and their inhabitants. 

The DRC Fieldwork Coordinator role sits within RFUK’s largest Programmes team: Land & Livelihoods. A central aspect of the L&L team’s work is supporting communities to establish and manage community forests as well as working at the national and policy levels to achieve wider impact. This role will be pivotal to a new phase of community forest expansion in the Democratic Republic of Congo, which is being supported by the Rainforest Trust. In partnership with five local organisations, the role will contribute to the objective of expanding community forests in two highly biodiverse landscapes: the periphery of the Maïko National Park in North Kivu province and the area surrounding the Salonga National Park in Maï Ndombe province. 

The ideal candidate will bring at least 3 years’ experience of project management support in a charity or international development context, as well as 3 years’ of experience in supporting community land use planning and livelihoods initiatives in rural contexts. We are seeking someone who has a firm grasp on forest governance and human rights, is familiar with the requirements of institutional donors, and is eager to play a key role in a new phase of community forest expansion.

Youth Engagement Officer  

Location: Hybrid. Expected to be in our London office in Victoria at least one day per week. You can be remote every other day or come into the office. Your office days are flexible and can be agreed with your manager, other than for monthly team days where you must be in person. Some nationwide travel expected for Youth Steering Group training days, events and conferences. After passing probation, up to six weeks ‘super remote’ working per year, where you can work anywhere in the world as long as you’re online for four hours of the UK workday.

Contract: Fixed Term Contract until 31 August 2026 with the possibility to extend. 

Holidays: 38 days per year, including our 3-day winter shut down and eight flexible bank holidays.

Hours: 37.5 hours per week (full time) Please note as this role works with young people there will be occasions where your working hours will be outside the standard 9-5:30pm. This will typically be a few meetings per month that can last until 7pm and about four weekend days over the year. This is to ensure our activities fit around the young people’s education and work commitments. 

About the Fair Education Alliance  

The Fair Education Alliance (FEA) unites 300 member organisations under a shared vision that no child’s success is limited by their socioeconomic background.

Our members (charities and social enterprises, think tanks, businesses and foundations, youth organisations, unions, universities and schools) are working collectively to create an inclusive system. We exist to close the gap in educational outcomes between children from low-income households and their wealthier peers. 

This autumn, we’re kicking off our next strategic phase, which will take our work from neighbourhood to national, building a movement for systems change towards a fairer future for children and young people. 

Why we need you 

Education is not fair. The gaps in educational outcomes between children from low-income households and their wealthier peers are staggering at every stage of education. Our Alliance exists to tackle this inequity, and we believe this will only be possible by empowering young people who have faced barriers in education, to colead systemic change as part of diverse cross-sector coalition.  This is a unique opportunity to be a part of the movement to ensure all young people are respected and heard in decisions affecting their education. You would be joining the organisation at a very exciting time as our youth engagement work is growing and building momentum across the sector. In the last year we have seen a 25% increase in youth engagement across our membership, have supported Ofsted and Department for Education to their youth participation in policy making and our Youth Steering Group hosted our biggest ever Fair Education Youth Summit. This role will play a critical part in the success of taking this work forward. As the Youth Engagement Officer, you will work with our Head of Youth Engagement to ensure our Youth Steering Group can lead their own campaign activities, engage directly with decision makers, and collaborate with other young people to bring about the change they want to see. You will also support and manage the logistics of our Youth Summit, Youth Engagement Working Group and other youth engagement events. 

What we’re asking of you  

Support our Youth Steering Group to feel safe and confident as they co-lead our Alliance and create change

Our Youth Steering Group is made up of 25 brilliant young people, aged 14-24, who draw on their lived experience of the different barriers to accessing a fair education, to campaign for change. You will support the young people to lead their own campaign activity, write their monthly Youth Bulletin and engage directly with policy makers. You will also help the group to participate in FEA decision making, support the design and facilitation of their monthly meetings and training days, help them make progress against their personal development plans. This role will include working directly with young people, session planning and facilitation, policy research and managing logistics.

Ensure the Fair Education Youth Summit is a success and remains truly youth-led  

Our Youth Steering Group design and run the annual Fair Education Youth Summit. The event is led by young people for young people and brings together young changemakers from across our membership and the wider education and youth sectors to develop their youth leadership skills, collaborate on campaigns, and engage directly with decision makers. You will support the young people to design sessions, secure speakers, embed past feedback and plan the event structure. You will also support with the event logistics, guestlist management, participant communications and collecting attendee feedback.

Support our members to improve their youth engagement practice  

Our Youth Engagement Working Group supports FEA members and other sector organsiations to increase and improve their own youth engagement practice. You will support the management of logistics, promote the workshops, and communicate with working group members. You will also support the facilitation of the workshops and ensure the attendee data and feedback is correctly logged and actioned. The critical responsibilities of this role are described above. They may be subject to reasonable changes from time to time in line with business need and the decisions of the youth leaders we support. 

See the job description attached for a full job specification and application instructions.  

Job Title: Research & Innovation Specialist

Our Vision: A better world with people with disabilities are valued and contribute to dynamic and inclusive communities.

Our Mission: To support, empower and enable people we support to live their lives to the full.

Reporting to: Community Engagement Development Manager

Purpose:

The Research and Innovation specialist will play a pivotal role in delivering our ambitions for sustainable growth through income diversification, as funded by the Boost Fund (Postcode Innovation Trust). This new role will lead the development, testing and refinement of business cases focused on three core areas:

- Hire of our accessible city-centre training suite

- Sale of sector-leading training packages to external partners

- Inclusion consultancy for organisations and workplaces

Working closely with the Community Team shaping future projects, securing funding and expanding Options’ impact on disability inclusion.

Key Responsibilities

· Conduct research into market trends, income opportunities and best practices in inclusive training, consultancy and venue hire.

· Develop and test viable business cases and proposals to support new initiatives and revenue-generating activities.

· Work closely with leadership to implement strategic plans and assess feasibility for new programs.

· Identify target audiences and pricing strategies and support the piloting of income generating activities.

· Monitor and evaluate the impact of new initiatives, ensuring alignment with long-term goals. · Support funding applications and reporting, including the development of evidence-based justifications for investment through grant funding, tender opportunities and innovation funding streams.

· Represent Options in external meetings and networking events to promote our training and consultancy offer.

Person Specification

Essential:

· Experience in research, business development and service innovation – ideally within the disability support, social care, or non-profit sector.

· Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.

· Proven ability in developing business cases, funding proposals, and impact assessments.

· Excellent communication skills, including report writing and presenting findings to a range of audiences.

· Ability to work independently and collaboratively in a dynamic values-led environment.

· A commitment to inclusion, access and rights-based approaches.

Desirable:

· Knowledge of disability rights, inclusion strategies, or related policy frameworks.

· Familiarity with social enterprise, earned income models, or social impact evaluation.

Timeframe & Commitment

· Initial Contract: 12 months (with potential for extension based on funding and impact).

· Start Date: August 2025

· Salary £27,000 - £30,000 per annum

· Full-time (hybrid working supported)

· Location: Liverpool city centre

Closing Date for Applications: 25th June 2025

Interview Date: 3rd July 2025

Title: IT Service Desk Manager 

Reporting To: Director of Operations 

Location: Hybrid, with a minimum of three days per week in the office. Our office is based near Latimer Road, London.

Salary: Up to £50,000 per annum 

Hours of Work: 40 hours per week (inclusive of a one hour paid daily lunch break)

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 3rd July 2025, 5pm 

Job Summary
Oversee our helpdesk, which acts as the first point of contact for requests for support from our staff and volunteers. Lead business as usual IT operations and support so our people have the tools they need to carry out their work. Work with correspondents to solve problems, allocate team members to tasks, resolve issues, and constantly improve processes, standards and service quality.
Key Responsibilities

Helpdesk

• Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of
• Oversee first-line support and provide second-line support for inbound enquiries, troubleshooting and solving cases wherever possible
• Identify common or emerging issues and support with identifying root causes to continually improve the service
• Engage with colleagues to escalate more complex issues for further support, coordinate their resolution if appropriate, and manage stakeholders
• Support and troubleshoot hardware and software issues, deliver induction training for new starters, and assist with access management and offboarding

Team Leadership and development

• Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of
• Follow, develop and suggest improvements to processes and documentation on how to respond to queries
• Modify or create processes as required in consultation with lead members of Operational, Technology and Security teams
• Make sure work is correctly logged to monitor workload across the team, and provide additional support where necessary
• Actively contribute to the development of the organisation to ensure it remains relevant, effective and of the highest quality

Devices and software

• Work with the technical team to ensure we deliver the IT service following industry best practice. Address gaps as required and continually monitor their effectiveness
• Maintain secure device build, patching according to policy, and ensure we have the means to consider, distribute and maintain approved software
• Manage a plan of joiners/movers/leavers, asset replacement, ensuring requirements handled in good time

Monitoring and KPIs

• Monitor the effectiveness of operational service, identify and respond to issues
• Maintain KPIs agreed with the Head of Operations and the Security Lead

Privacy, security, and audits

• Collaborate with the security team and auditors. Ensure services are delivered according to the ISMS objectives
• Action audit findings and collaborate on tackling systematic issues identified
• Routinely audit performance to make sure work is always of the highest standard and provide reports where necessary
• Ensure information is kept confidential, handled sensitively, and retained in accordance with our policies

Person Specification
Essential

• Experience of managing a small support team, with a desire to support and help others
• Understanding of helpdesk management and how to manage work and resources
• Good skills in managing devices and software
• Knowledge of GDPR (main concepts and principles)
• Working knowledge of a variety of devices and systems such as Windows, Mac/iOS, Chromebooks, Google Workspace
• Analytical, with a logical approach to problem-solving
• Excellent communicator both written and verbal
• Able to remain calm under pressure
• A collaborator who can consider others’ perspectives
• A quick learner and keen to learn new tools and skills
• Flexible and able to work on a wide range of activities
• Able to manage own time, confirm priorities and expectations
• Independent, but knows when to ask questions
• Understand when to make decisions and when to engage a wider group
• Comfortable dealing with ambiguous situations and objectives

Desirable

• Exposure to ITIL or knowledge of ITIL Foundation
• Experience with Jira and Salesforce

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Job Description 

Role title

Operations Officer 

About Us 

Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:

We work alongside people to help them escape poverty, build confidence, and find community.

Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and

vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.

We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.

Mission 

The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other.

Vision 

Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again. 

Values 

These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation. 

An organisation that is driven by people with integrity and commitment to the cause.  We believe in leadership, development, growth, and continual learning.Ensuring fairness, equity and equality. Creating a place of respect, kindness and dignity for all.  A healthy environment where people have fun and can be creative.

Salary  £12, 979.20 per year

Permanent Contract. ( Subject to further funding ) 

Part-Time,  16 hours over 4 days 

Monday, Tuesday, Wednesday, and Friday 9 am - 2 pm ( With 1 hour Unpaid Lunch Break ) 

5-week Annual Leave plus Bank Holidays.

Working from our offices & Centres across Southwark/ Lewisham and  Havering and in the community/outreach locations

Hybrid can be discussed during an interview, and Flexible Hours are Also Available. There will be work/ training outside of office hours, with time off in lieu given

Main Purposes of Job and Key Tasks

We are seeking a highly organised and quick-witted Operations Officer to join our dynamic team at Spring Community Hub. The ideal candidate will have experience in operations or project management and excel at managing multiple priorities simultaneously. This role is crucial in supporting the day-to-day operations of the organisation and ensuring smooth workflows across various departments.

In addition to their primary operations duties, the Operations Officer will also play a key role in recruiting and managing volunteers, organising events, and assisting with fundraising activities. The Operations Officer will support impact, monitoring, and evaluation tasks to help demonstrate the effectiveness of our programs to funders and stakeholders.

This is an exciting opportunity for an experienced candidate, preferably from a project delivery or impact measurement and evaluation background.

Primary duties include:

• Administrative and Office Support: Provide daily administrative support to the Operations Manager and team, including scheduling meetings, managing calendars, coordinating logistics, handling correspondence, and overseeing general office administration functions such as phones, mail distribution, supply orders, and facilities management.

• Project Management Support: Assist with project planning and execution, ensuring that timelines and deliverables are met. Help prepare project documentation, track progress, and provide updates to stakeholders. This includes running reports via our CRM system and other tools.

• Process Improvement: Identify areas for process improvement within the operations team and assist in implementing new procedures to increase efficiency and productivity. Contribute to maintaining a quality assurance schedule and support various business support functions.

• Communication and Collaboration: Act as a liaison between different departments to facilitate smooth communication and collaboration. Provide timely updates on project status and operational activities, ensuring transparency and alignment across the organisation.

• Problem Solving: Address operational challenges promptly and effectively, demonstrating quick thinking and resourcefulness to resolve issues as they arise.

• Inventory and Resource Management: Assist in managing inventory and supplies, ensuring timely procurement and distribution of resources to meet departmental needs.

• Volunteer Recruitment and Management: Lead the recruitment, onboarding, and management of volunteers, building strong relationships and fostering a positive and inclusive volunteer culture. Recognise and appreciate the contributions of volunteers and provide them with support and training as needed.

• Event and Fundraising Management: Organise and manage events and fundraising activities, including planning, logistics, coordination, and execution. Work with the team to develop and implement strategies to achieve fundraising goals and ensure successful events that engage the community and stakeholders.

• Customer and Stakeholder Support: Provide exceptional customer service by responding to inquiries and resolving issues with professionalism and efficiency. Represent the organisation at external meetings and events with community partners, local authorities, funders, and other key stakeholders.

• General Office Administration: Support the smooth running of the office by handling routine executive support tasks, event planning, and general office administration. Assist with recruitment processes for staff and volunteers, including job postings and duties related to new hires.

• Compliance and Safety: Ensure adherence to Health and Safety guidelines, risk assessments, and safeguarding measures. Comply with SCH policies and procedures regarding the operation of services and policies.

• Supporting Impact, Monitoring, and Evaluation: Occasionally assist the impact, monitoring, and evaluation (IM&E) function by supporting data collection and analysis, preparing reports, and contributing to the development of data collection tools. Help with the production of reports for internal and external audiences as needed.

• There will be some out-of-hours working occasionally for Events / Development/ Training sessions according to the needs of the business - which you will be able to arrange time off in lieu with your Line Manager.

• The post holder will be required to be flexible to the changing needs of the organisation and as such undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO, Senior Leadership Team and Trustees.

Person Specification

• Organisational Skills: Exceptional organisational skills with the ability to manage multiple tasks and priorities effectively.

• Communication Skills: Excellent verbal and written communication skills, capable of articulating ideas clearly and concisely.

• Problem-Solving: Strong problem-solving skills with the ability to think on your feet and adapt to changing circumstances.

• Attention to Detail: Keen attention to detail and a commitment to accuracy and thoroughness.

• Technology Proficiency: Proficient in Microsoft/Google Office (Word, Excel, PowerPoint) and experience with project management software (e.g., Zoho, Trello) is a plus.

• Team Player: Ability to work collaboratively in a team environment while also being capable of working independently and taking initiative. A self-motivated, organised, and methodical approach to work with excellent time management skills.

• Interpersonal Skills: Excellent interpersonal skills and the ability to engage appropriately with a wide variety of people, including colleagues, volunteers, partners, and stakeholders.

• Event and Fundraising Skills: Experience in organising events and managing fundraising activities, including planning, logistics, and community engagement.

• Adaptability: Open to change and continuous improvement, with a proactive approach to learning and training as required by Spring Community Hub.

Additional Requirements:

• Flexibility: Willingness to occasionally work outside standard hours for events, development sessions, or training, with time off in lieu of arranged with your line manager.

• Compliance: Understanding of confidentiality, GDPR implications, and the importance of record-keeping and other safe working practices..

• Personal Attributes: Compassionate and empathetic, with a genuine interest in the well-being of others. Ability to remain calm in challenging situations and reinforce boundaries.

This role is subject to a Disclosure and Barring Service (DBS) check.

Commitment to Equal Opportunities 

All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying

We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.

We believe diversity is a strength, and our aim is to make sure that SCH reflects the communities we serve. 

SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.

We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.

Responsible for staff/equipment 

Volunteers/Phone/Laptop

Reporting to…

• Operations Manager 

Why Join Us / Benefits 

• A warm, welcoming, and passionate working environment.

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme.

• Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team

How to Apply 

Fill in the application form. You will then be asked to submit your CV.

Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after the interview for the successful candidate)

Closing Date:  Interviews to be held Virtually: 

Application process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees - Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Head of  Compliance and Development to discuss how we can help.

Location: Portsmouth Naval Base, Sea Cadets Stores

Contract: 35hrs per week - Permanent

Salary: £38,000 - £42,000 gross per annum

Closing Date: 29 June 2025

Are you a hands-on Warehouse Logistics Manager and Head of Department looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for a Head of Logistics and Trading to join our team responsible for the management and duties arising from the MSSC stores team and Sea Cadets Shop orders, and other departmental functions.

We are looking for a capable, ambitious person, able to accept increasing responsibilities, as the department transitions significant staff/role changes in the coming months.

Responsibilities

• To manage the operations of the MSSC Logistics & Trading department, which includes motor transport management for the MSSC.
• To be line manager to the Logistics & Trading Team.
• Be Building Manager responsible for the safety and security of all machinery, staff and operations within Sea Cadet Stores.
• Be responsible for budgetary control and finances associated with the department.
• To provide warehouse management and administrative oversite to operations for receipt and dispatch of online shop orders, MoD and MSSC stores held on loan throughout the MSSC.
• Liaise with SCC units, contractors, suppliers and MoD, to effectively deliver an efficient, effective department.
• Be responsible for maintain appropriate levels of MoD and Sea Cadets Shop stock.
• Liaise with Royal Navy regarding use of RN systems for purchasing uniforms and other RN provided equipment.
• Manage warehouse receipt and dispatch, ensuring that all orders are dispatched within specified timelines.
• Manage the operations of the Westminster Stores and Sea Cadets Shop online systems, ensuring that all records are maintained and up to date and accurate.
• Be prepared to assist with the manual aspects of warehouse activities as required.
• Liaise with Royal Navy and Captain of Sea Cadets regarding changing uniform requirements.
• Liaise with fundraising team to develop a strategy for increasing sales in the SCC shop.

Requirements

Requirements

• Experience of line management responsibilities and managing a team.
• To successfully undergo MoD security clearance to SC level.
• To operate the counterbalance for lift (training will be provided if necessary).

Desirable

Experience of logistics work within the Royal Navy or Cadet Forces as an adult.

Benefits

Benefits

• Limited flexible Working hours
• Cycle to work scheme and Season Ticket Loan
• 25 days annual leave plus bank holidays
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
• National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.

For further information, please download the Recruitment Pack.

If you are interested in this role, please apply now!

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo a criminal record and higher level security check.