Programmes jobs in walsall, west midlands
Salary: £42,697.67 per annum (plus a company car)
Location: Home based – with travel
Contract: Permanent
Hours: Full time - 37.5 per week
Closing date: Thursday the 11th of September at 11:30pm
Please note we are looking to interview week commencing the 15th of September
Are you an inspiring and strategic-focused person with a proven track record of managing and inspiring high-performance teams? If this sounds like you then join us as a Furniture Area Manager managing Shelter furniture shops in North England and Scotland working to end the housing emergency.
About the role
The role as Area Manager will be working to develop the best Furniture shops in Glasgow, Preston, Sunderland and Birmingham, these are run by our exceptional Community Shop Managers. It will involve working with other areas of our Income Generation Directorate where this role sits within the organisation. As Area Manager you will have responsibility to organise and oversee operations for the stores in your area. You will need to recruit, develop and lead a diverse team of managers and volunteers who share our passion to end bad housing and homelessness to become a high-performing team.
An active encouragement and desire to raise as much money toward Shelter’s cause is important, as well as ensuring that there is a vibrant shop environment in the shops you will oversee for our donors, volunteers and staff. You will also ensure that all products sold in our shops are compliant with legislation and processed in a way that gives a maximum return for donations and be accountable for agreeing and exceeding our targets.
About you
We are looking for someone located in the North of England or Central Scotland to fulfil this position. You will need to be an impressive leader who can demonstrate how you have motivated teams beyond expectations, you will also be experienced in recruiting and developing diverse teams and managing operations from a distance. An excellent communicator, both verbal and written, with strong customer service, financial and operations planning skills, you will also be able to manage a varied workload and to prioritise tasks effectively.
Impressive organisational, interpersonal and relationship-building abilities are also vital, while previous experience of managing multiple charity retail units and a passion for - and ethos of - Shelter and enthusiasm for the vision and values of the organisation would be an advantage.
Key knowledge, skills and experience required for the role are:
• Working and ensuring others work to agreed budgets and targets
• Experience of using EPOS systems
• Knowledge of the customer journey
• Excellent customer service
• Confident in decision making and creative problem solving
• Ability to manage challenging situations in a calm and appropriate manner
• Ability to manage day to day relationships with others and encourage teamwork
• Displays a positive and friendly attitude
• Ability to build rapport with all stakeholders in order to achieve best outcomes
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits within the Income Generation directorate within the Retail team at Shelter. You will work alongside our other Area Managers and report into the Head of retail, along with the Community Shop Managers of the shops you oversee who will report into you.
How to apply
Please submit your CV along with a supporting statement. In the supporting statement, please give relevant examples in line with the role responsibilities of how you meet the criteria in the 'About you' section of the job description, following the STAR format. Please also demonstrate how you address the following Shelter behaviour in your answers.
• We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We are looking for a creative and detail-oriented Digital Content Officer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining high-quality digital content across our platforms.
This role is home-based within England & Wales, the role is full time but we will consider applications from those interested in part-time hours and/or flexible working.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
You'll work closely with service delivery teams, subject matter experts, and external partners to produce engaging, accessible content that supports victims and enhances our digital presence.
Key Responsibilities
- Commission, write, and produce digital content to support and inform service users.
- Collaborate with service delivery staff and local teams to create and roll out content.
- Maintain and update website content to improve user experience and increase self-referrals.
- Support the development and delivery of digital projects and enhancements.
- Develop SEO strategies and help manage our Google charity grant.
- Contribute to social media content and digital engagement.
- Use analytics to drive content improvements and insights.
You Will Have
- Excellent written and verbal communication skills.
- Experience editing and commissioning content for digital platforms.
- Proficiency with website content management systems.
- Strong interpersonal and collaborative skills.
- Ability to simplify complex information into plain English.
- Experience using analytics tools to measure content performance.
- Knowledge of Microsoft Office and SEO best practices.
- A commitment to equality, diversity, and safeguarding.
Key Deliverables
- Accurate and engaging digital copy for core services.
- Reviewed and improved website content.
- Compelling content for social media and digital campaigns.
Additional Information
- The role involves working with sensitive and potentially traumatic subject matter.
- Occasional travel to attend meetings will be required.
- The interview process for this role will be in two stages, including a skills assessment and a competency based interview.
- Applicants will need to be available for assessment and interview dates scheduled for 21-10-25 and 28-10-25.
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Macclesfield.
Position: S11313 Stroke Support Coordinator
Location: Home-based – Macclesfield, East Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: Circa £21, 948 per annum (FTE circa £27,400 per annum)
Hours: Part-time, 28 hours per week
Contract: Our services are contracted; we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years and are confident in the likelihood of securing future funding
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 21 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 30 September 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
- Supporting new stroke survivors and their carers from hospital discharge into the community.
- Provide personalised information, advice and support.
- Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
- Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
You will have experience in:
- Experience/background in a caring profession, ideally supporting people with disabilities
- Excellent IT skills and an ability to maintain accurate records.
- An affinity with the values of the Association.
- A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We have an exciting opportunity for an Independent Domestic Violence Advisor covering the Tamworth Area to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be covering the Tamworth area but travel pan Staffordshire will be required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required.
As an IDVA you will be asked to:
- Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
- Promoting the service and raising awareness of issues arising, minimising barriers and improving access to support
You will need:
- Experience of providing support those affected by domestic abuse
- Experience of undertaking need and risk assessments and creating safety plans
- Experience of the MARAC and other partnership processes
- Experience of multi agency working
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
About the role
Are you passionate about people, diversity, equity, and inclusion, alongside learning and development? We are seeking an HR and Safeguarding Manager (maternity cover) to be a point of expertise for HR within the organisation, lead the ongoing implementation of our DEI and L&D strategies, support our robust Safeguarding procedures and policies. The role aims to
cultivate a supportive work environment that empowers our team to achieve our charity's vital mission.
At Action Tutoring, our dedicated team is central to everything we do. With a collaborative and supportive culture at the heart of our strategy, ensuring the smooth and effective running of our people operations is a key priority for us.
Deadline: Sunday, 28th September 2025
Interviews: Friday, 3rd October 2025
Start date: Ideally Monday, 19th December 2025
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Main responsibilities
Core responsibilities
- Ensure the accuracy and integrity of our employee data and processes, recognising their critical importance for Action Tutoring, including payroll, reporting, and compliance.
- Provide direct support and guidance to line managers in implementing HR policies and procedures. Proactively escalate complex issues and remain diligently up-to-date with developments in HR law to ensure ongoing compliance.
- Line manage the Safeguarding and HR Officer, providing comprehensive support, mentorship, and opportunities for professional development.
Safeguarding
- Actively contribute to the safeguarding team, providing essential support and guidance to the Safeguarding and HR Officer on queries and cases and escalate as relevant to the Designated Safeguarding Officer.
Recruitment and Learning & Development (L&D)
- Coordinate and drive learning and development initiatives across the organisation, ensuring Action Tutoring's L&D approach and action plan are effectively implemented and collaboratively supported.
Diversity, equity and inclusion (DEI)
- Work with the Senior Management Team to implement the DEI strategy and action plan.
- Actively support and develop a positive and inclusive working culture across all teams and staff.
Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
Qualification criteria
- The right to work in the UK.
- CIPD level 5 certificate or equivalent experience
- At least two years' experience holding HR responsibilities.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Strong knowledge of HR processes, policies, procedures, employment law, and best practices. You'll be up-to-date with current regulations.
- Knowledge of safeguarding, and understanding of why it is critical to Action Tutoring and a proven ability to ensure processes are correctly followed and appropriately escalated.
- The ability to successfully balance individual needs with the operational and ambitious goals of the organisation. This means demonstrating compassion while supporting our strategic objectives.
- Experience using Human Resources Information Systems (HRIS).
- Strong project management experience.
- Proven experience implementing learning and development initiatives.
- Excellent people management skills, including the ability to be approachable, empathetic, and discreet when required.
- Exceptional verbal, written, and numerical skills.
- Demonstrable attention to detail and a strong ability to prioritise effectively.
- Confidence in communicating change to stakeholders at all levels.
- A commitment to diversity, equity, and inclusion.
- A commitment to the mission and values of Action Tutoring.
- A commitment to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Line management experience.
- Transferable experience in the charity or NGO sector.
- Have previously led on or substantially supported safeguarding in a previous role.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.
CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.
Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
Overall job purpose
This is a fundamental role within our South regional team, internally the role is known as Local Community Officer.
The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 29 historic churches across Kent, East Sussex, West Sussex, ensuring each site achieves agreed standards.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 9am on Monday 15th September 2025.
The interviews will take place in Northampton on Tuesday 23rd September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Home-Start London is seeking a dynamic and driven Partnerships & Projects Coordinator to play a pivotal role in growing our impact across the capital. In this varied and rewarding role, you’ll work closely with our network of local Home-Starts, developing and managing partnerships and generating income to support and extend Home-Start services. Your work will directly help secure vital income and drive collaborative initiatives that ensure every child has the best possible start in life. If you’re a skilled relationship builder, confident fundraiser, and organised project manager with a passion for making a difference, we’d love to hear from you.
What you’ll do:
- Proactively seek out, develop and manage new partnerships, generating income to support and extend Home-Start services
- Support the Operations Coordinator to manage existing consortia projects, ensuring quality and meeting targets
- Deliver timely reporting for internal and external stakeholders
- Lead on planning and delivery of network events, showcasing Home-Start’s work and impact for children and families
- Regularly engage with local Home-Start teams, from co-designing new projects to providing training and support with local fundraising efforts
- Work with HSL’s Communications Lead and local Home-Start teams to develop external communications that showcase Home-Start’s work, including content for website and socials
- Ensure compliance with partnership governance procedures, funding agreements, and internal policy
- Maintain accurate record keeping for all partnerships and projects
- Provide administrative support to the team, supporting efficient operations
- Manage volunteers as required, ensuring that they are happy, effective and well supported
- Any other duties that may be reasonably requested of the postholder
What we’re looking for:
- An excellent relationship builder, skilled fundraiser and strong project manager
- Confidence in engaging and inspiring a diverse range of stakeholders
- Strong written and verbal communication skills
- Strong administrative skills, including maintaining accurate records and supporting operational processes
- Proactive, solution-focused and adaptable, able to embrace new challenges and changing priorities effectively
- Passionate about Home-Start’s mission to ensure every child has the best start in life
- Confident in using MS Office, including Excel
- Commitment to, and understanding of, safeguarding, equal opportunities and maintaining confidentiality
- An understanding of the small charity sector, including funding landscape (knowledge of and networks in London an advantage)
- Knowledge of /experience in early years and family support service
This job is home-based but will require regular travel in London.
The client requests no contact from agencies or media sales.
Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing.
We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022 and has been developed and configured to meet our growing needs since then.
As the demand for our model increases around the world, we need a highly capable Salesforce Administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We’re looking for someone who can not only ensure that the existing system works well, is well managed and who can help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work.
The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it.
Key Responsibilities
Oversee Salesforce System: maintenance, administration, prioritisation and training
Maintenance, user management, support and development
-
Administer and maintain the Salesforce platform, managing user access, profiles, roles, and security settings.
-
Monitor system performance, troubleshoot issues, and resolve any operational or functional problem.
-
Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc).
-
Ensure automatic back-ups are working and up to date and an understanding of how to restore back-ups if needed, protecting our organisational data.
-
Maintain comprehensive documentation of Salesforce configurations and process.
-
Managing Data Import Templates to upload ad-hoc batch data into Opportunities, using Data Loader or any other data import and data quality tools.
-
Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to feed into prioritisation of new features and functionality, support the communication of any platform changes to end users
-
Manage onboarding and offboarding users both with Salesforce and Microsoft platforms.
-
Oversee smooth onboarding and training process for new members and refresher training where appropriate to ensure effective adoption and system use.
-
Respond to individual questions from users via tickets, on Slack and share tips and tricks regularly via Slack Channel updates to review any Salesforce learnings, any features from latest Salesforce release, any security updates, any best practices.
-
Work with our external Salesforce consultants on any requests of flow maintenance or improvements and monitoring effective use of credits and budgets.
Form Assembly Management
-
Manage the integration of Form Assembly with Salesforce ensuring all connectors work well and troubleshoot and update connections where needed.
-
Support users with the building/maintenance of individual Grant Application forms, updating when needed (ad hoc) and embedding them in their websites.
-
Future scope any gaps in the Grant Application process, improve data management using validation, document and improve on existing processes.
Dashboard and Reporting Management
-
Support us to produce effective and easy to understand reports from the system:
-
Opportunities - pipeline and income reports
-
Grants - tracker and applications analysis,
-
Impact – dashboards and project reports
-
Best Practice Metrics – support and create best practice reports
-
Provide quarterly analysis of user activity in the system, identifying and addressing trends or issues that arise from this
-
Support the senior management team to prepare quarterly data and reports for trustee meeting and annual reports.
Overseeing our IT systems with the support of outsourced consultants
As well as the Salesforce administration, the candidate we’re looking for will also be able to:
-
Be a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers’ processes on the MS 365 environment
-
Support CC team to maintain and ensure Sharepoint intranet is working smoothly and is up to date, user management of licenses and active users, their security settings, distribution lists.
Support the Data Protection Officer in data protection matters.
The successful candidate for this role will need to demonstrate:
-
Proven experience as a Salesforce Administrator, who holds Salesforce Administrator certification.
-
Proficiency in Salesforce Lightning Experience.
-
Solid understanding of Salesforce security models, including roles, profiles, and permission sets.
-
Clear communication skills, both verbal and written. This is vital in supporting colleagues with less technical experience.
-
Understanding of a Microsoft 365 environment
-
Excellent problem-solving skills with the ability to troubleshoot and resolve system issues
-
Self-motivation, detail-orientation and the ability to manage multiple priorities in a fast-paced environment and escalate where needed.
-
Ability to work independently/remotely.
-
Experience in not-for-profit sector
Ideally, they’ll also be:
-
Passionate about nature and the environment.
-
Comfortable with using Slack and Canva environments.
-
Being able to speak other languages, Spanish, Greek or Italian would be a bonus!
-
Hours: Full time (flexible hours negotiable).
-
Start date: As soon as possible
-
Location: Remote, will need to be able to travel to London for attend meetings (average 4 per year).
-
Line manager: Finance Director
Working closely with: Executive Director, Network Director, Development Officer, Programme Manager, Development Officer, Network Coordinator
Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as:
-
Flexible working as standard (hours and location)
-
Unlimited holiday allowance
-
Private medical insurance
-
Salary sacrifice pension scheme
-
CPD opportunities
-
Possible travel in the UK and internationally
-
Saving the world!
-
To apply send your CV and a short cover letter by September 11th
The client requests no contact from agencies or media sales.
This is a new role at Befriending Networks, as we seek someone who is up for the challenge of fundraising to support the continuation of our work in supporting the network of befriending organisations and ensuring that meaningful social connection is available to all.
The role will work closely with the CEO to deliver a fundraising strategy, which will focus on trusts, grant-givers, and corporate collaborations across the UK.
You will be a skilled communicator, and you will be influential in how you present our work. You will be a self-starter and someone who takes pride in producing high-quality work. You will be courageous and curious as you work to position Befriending Networks as an investable charity.
The key focus of this role
1. Generate income from small grants from trusts and foundations for specific projects and activities over the short to medium term.
2. Assist the CEO in the preparation of strategic grant applications for work across the UK, with an initial focus on England, Scotland and Wales to deliver key priorities of our Strategic Plan over the longer term.
3. Development of potential corporate partnerships and collaborations.
A society where quality befriending support is available to everyone who needs it, and the importance of meaningful connection is recognised.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Fixed Term, 12 months
Location
Whittington
Hours
Part time (30 hours per week)
Annual salary
C1 £27,355.42 to C3 £30,308.00 - pro rata for part time hours
Review date
26/08/2025
Working closely with the Group HR Manager and the wider workforce, the HR Assistant will manage the employee lifecycle in the four areas of recruitment, onboarding, retention and offboarding. The HR Assistant will provide an encompassing HR service throughout every stage of the employee’s experience throughout their employment life cycle. This will ensure that managers and employees are equipped with best practice to foster a high-performance culture and support Organisational Development throughout.
Qualifications
Desirable
·Level 3 CIPD qualification
·CIPD membership
Knowledge and experience
Essential
·Experience of recruitment and onboarding
·Experience of using a HR information system
·Strong proven background in administration
·Experience working with confidential and sensitive information
·Experience in an HR administrative or support role
Desirable
·Experience of working in a healthcare, charity or not-for-profit setting
·Experience of meeting standards for a regulatory body e.g. Care Quality Commission
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Strong administrative and organisational skills
·Good understanding of HR processes and best practice
·Familiarity with employment legislation and GDPR compliance
·Ability to maintain accurate records and documentation
·Confident communication skills, both written and verbal
·Understanding of confidentiality, discretion, and safeguarding
·Strong attention to detail
·Reliable and flexible with a proactive approach
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.



The client requests no contact from agencies or media sales.