4 Project coordinator volunteer volunteer roles in Belfast

Department: Financial Wellbeing

Role Location: Community

Role Support: You will be supported by the Project Coordinator

What is the purpose of this role?

To provide support to the Project Coordinator in delivering engaging Scam Awareness events within communities across Nottingham City and Nottinghamshire.

What impact does this role have?

Our Scam Awareness Events provide vital information and support to older people, helping them recognise scams, protect themselves from fraud, and access support when needed.

By providing support at these events, you will have the opportunity to liaise directly with people who have been affected by scams or may be vulnerable to them. By supporting community events, you can help older people access information, build confidence, and learn how to protect themselves from scams.

What activities might you be involved in?

Ø  Help set up and pack away event materials and information stands

Ø  Welcome and speak with attendees, helping to create a friendly and inclusive environment

Ø  Chat with members of the public and signpost them to information

Ø  Support people to access digital information using their own devices where appropriate

Ø  Distribute leaflets and awareness materials

Ø  Help raise awareness of current scams and fraud trends

Ø  Support the collection of feedback from attendees

Ø  Pass on questions or concerns to the Project Coordinator when further support is needed

Ø  Carry out the volunteer role in line with the Charity's policies and procedures, and adhere to the Volunteer Code of Conduct

What are we looking for?

Ø  Have an interest in supporting older and vulnerable people within their local community.

Ø  Are friendly, approachable and enthusiastic

Ø  Are keen to help raise awareness of scams and fraud prevention

Ø  Have good communication and interpersonal skills

Ø  Possess good digital skills and confidence using a range of digital devices and online platforms

Ø  Understand the need for confidentiality

Ø  Are able to travel to events throughout Nottingham City and Nottinghamshire using their own transport or public transport

When would you be needed to volunteer?

Most volunteering sessions last around 4 to 5 hours (& typically take place on a Wednesday or Thursday), including travel time, event set-up and tidying away afterwards.

We welcome volunteers who can offer regular support. Where several volunteers are involved, opportunities can be shared on a rota basis to provide flexibility.

 What training will you be given?

You will be given all the training you need to enable you to carry out your role which will include a thorough departmental induction.

 What can you gain from this opportunity?

· The chance to make a difference to older people’s lives

· Ongoing support, ensuring your volunteering experience is a fulfilling and positive one

· A comprehensive training programme

· The opportunity to learn new skills

· Experience to add to your CV

· The opportunity to meet new people and make new friends

· Reimbursement of travel expenses as defined in the Age UK Notts Volunteer Handbook

Additional Information

Please note a Basic DBS check is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.

Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.

As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.

Job Purpose

The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.

The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.

Key Responsibilities

• Lead and coordinate organisational operations across all volunteer departments.
• Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
• Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
• Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
• Establish accountability systems, workflows, reporting processes, and operational procedures.
• Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
• Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
• Facilitate communication and collaboration between departments.
• Lead operational meetings and support monthly performance reviews.
• Produce reports, risk assessments, and recommendations for senior leadership.
• Support implementation of organisational priorities and strategic initiatives.
• Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
• Foster a culture of accountability, professionalism, collaboration, and continuous improvement.

Skills & Experience

• Experience leading teams, projects, programmes, or organisational operations.
• Strong project management, organisational, and planning skills.
• Ability to manage multiple priorities and coordinate cross-functional teams.
• Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• Experience building stakeholder relationships and facilitating collaboration.
• Ability to motivate, support, and manage volunteers and team leaders.
• High levels of professionalism, integrity, accountability, and attention to detail.
• Comfortable working independently within a remote environment.
• Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
• Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
• Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
• Passion for social impact and commitment to our mission.

Volunteer Benefits

• Opportunity to help build a national survivor-led movement.
• Executive leadership experience.
• Leadership training and mentoring.
• Professional references upon successful service.
• Opportunity to influence organisational strategy.
• Meaningful social impact and legacy-building work.
• Potential future paid leadership opportunities as the organisation grows.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteer work.
• Dislike reporting, accountability, or performance tracking.
• Are seeking immediate paid employment.
• Are uncomfortable using data and analysis to support decision-making.

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available).
• A short introduction about yourself.
• Why this mission resonates with you.
• Relevant experience, skills, ideas, or vision you would bring to the role.

As the Guild has grown in the past few years, our risk management, financial controls, and body of policies and procedures have also matured. Following the scheduled departure of two trustees earlier this year, the Guild’s Finance Subcommittee is seeking to welcome an independent member with relevant skills to attend meetings and advise on financial matters to help us make good decisions effectively.

This voluntary role supports trustees and staff by providing independent insight, constructive scrutiny, and professional expertise on financial planning, budgeting, risk, and long-term sustainability. As a guest to Finance Subcommittee meetings, you will review financial information, contribute to discussions, and help ensure resources are used effectively to maximise our charitable impact for students.

The Finance Subcommittee currently consists of two elected Officers, two external Trustees, and may include a student trustee in future. Papers and reports are ordinarily provided by the Guild Director, who is a non-voting guest to Subcommittee meetings. The Subcommittee normally meets four times per year for around two hours.

Students’ Union experience is not essential, but we are seeking a volunteer able to operate within our distinctive context. We are particularly interested in applicants with experience in finance, accounting, audit, charity governance, or business management.