Project management jobs

Customer Care Agent

We are looking for 2 proactive and enthusiastic Customer Care Agents (one part-time 3 days per week and 1 full-time 5 days per week) to join our exceptional Supporter Care team.

Position: Customer Care Agent

Location: Milton Keynes – Hybrid (2 days per week in MK office)

Hours: Part time and Full-time

Contract: x 1 Permanent – Full Time - 36.5 hours per week, x 1 Permanent – Part Time - 22.5 hours per week

Salary: £25,080 pro rata, per annum plus good range of benefits

Closing Date: November 5, 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified

Interview Date: Interviews: 11th November 2025

About the Role

This role delivers high quality customer service to World Vision supporters, and especially child sponsors. The successful candidate will use their excellent communication skills and proactivity to handle all support queries using all channels including telephone, email and post using the highest standards of customer service.

Key Responsibilities

· Create and maintain accurate supporter records in line with all relevant regulations including those relating to data protection, child protection and safeguarding¬¬.

· Effectively resolve complaints from supporters within agreed SLA’s, in a way that maintains their support of World Vision.

· Carry out outbound calls to supporters to encourage them to maintain and increase their support & Sponsorship. Ensuring retention KPI’s are achieved, and cancellations are minimised.

About You

This role IS for you if…

· You are a strong communicator, both on the phone and in writing

· You remain calm and empathetic when handling challenging or emotional conversations

· You enjoy speaking with people from all backgrounds and building positive connections

· You work well in a team and are motivated by shared goals

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Inspired by our Christian faith, we serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries.

In addition to the salary offered, we offer:

· A flexible and supportive working culture

· Pension scheme (with employer contributions)

· Generous holiday allowance

· Free parking (Milton Keynes office)

· Opportunities for faith-based gatherings, prayer, and devotionals

· A welcoming, purpose-driven team who are passionate about making a difference

About the Organisation

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

You may also have experience in areas such Customer Care, Customer Support, Customer Service, Customer Agent, Supporter Care, Supporter Engagement, Customer Liaison, Helpdesk, Helpdesk Agent.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Do you have a strong appreciation for the role of philanthropy in the arts? Do you have experience developing and delivering individual giving and philanthropy strategies? If so, you could be our new Head of Philanthropy.

The Head of Philanthropy will lead on day-to-day fundraising across individual giving, memberships, appeals and campaigns for Leeds Playhouse. This role is central to building and sustaining a robust philanthropic programme, with a particular focus on developing a strong pipeline of mid- and high-level donors, cultivating and stewarding High Net Worth Individuals (HNWI), and driving engagement through compelling communications and events.

We are seeking an excellent communicator and strategic fundraiser who is creative, resilient, and highly motivated. The Head of Philanthropy will play a key role in shaping and delivering sustainable income growth through individual giving, and major donor engagement—ensuring our work is resourced for the long term.

The post-holder will report to the Strategic Director of Fundraising & Development, deputising as required, and will line manage the Development Administrator. This role is predominantly based at Leeds Playhouse with some scope for hybrid working, complementing the Strategic Director role (a part-time role, mostly working remotely).

This is a permanent, full time contract. We would like to fill a requirement for 35 hours per week, which is full-time for this role, with some flexibility to work evenings and weekends when required. However, we are open to hearing from people interested in part-time work or job sharing. Pay for the role is £35,700 per year based on 35 hours per week.

Benefits at Leeds Playhouse include 5 weeks holiday entitlement (plus 1.6 weeks of bank holidays), that increases with length of continuous employment; 2 wellbeing days a year; and discounts across our food and drinks, free show tickets and a local gym and swimming discount. Please see our job pack for more benefits we offer.

To find out more about this role, please download our job pack on our website.

To apply, please fill in both of the forms linked on our website listing before the deadline.

The closing date for applications is 10am Wednesday 12 November 2025.

Interviews are currently scheduled for 19 November 2025.

Job description

We are looking for an experienced Chief Financial Officer (CFO) to join our team of 28 staff, ideally before the end of 2025.

This is a hybrid role of 3 to 4 days a week with a minimum of 2 days a week based at the office in Talgarth, LD3 0BW.

We offer flexibility around working hours, with the expectation of trustee meeting attendance 3 times a year, and weekly management and team meetings on-site over 2 days. We offer 24 days holiday (pro rata), plus 8 statutory public holidays (not pro rata). We are happy to make adjustments for people with disabilities and/or caring responsibilities, and we welcome applications from all communities.

The starting salary is £60,000 (pro rata) plus a 6% employer pension contribution on a salary sacrifice scheme.

The CFO works alongside the Chief Executive and Chief Operating Officer to manage the finances and governance of The Wye and Usk Foundation (WUF), a conservation charity with an annual income between £1.5m and £2m.

Given the retirement of the current postholder at the end of 2025, we are seeking a well-qualified and experienced individual to take on this senior leadership role as soon as possible to enable handover to occur.

The role is very varied and wide-ranging, including presenting financial information and management accounts to the trustees and senior management on a monthly basis, maintaining annual budgeting, appraising internal project budgets and contracts, preparing annual statutory accounts in line with the Charity SORP and liaising with external auditors, and managing the VAT requirements for the organisation on a partial VAT basis.

The postholder will lead a team of three in the finance department and join a very knowledgeable and welcoming team of 28 highly engaged and passionate staff at WUF.

Main duties and responsibilities:

Working alongside the CEO, the CFO will provide commercial, financial and governance management and leadership for WUF. The CFO will not only be an exceptional accountant, with executive oversight of the finance function, but will be commercially astute and have the confidence to represent robustly the best interests of WUF. The CFO will also be an experienced manager of people.

Key Accountabilities:

1. Act as a business partner to support and constructively challenge the CEO in the general management of WUF, reporting to the trustees.
2. Lead all aspects of the finance function (including maintaining and developing the financial control environment; robust financial accounting; cashflow management; incisive management information; clear and concise reporting to the trustees) to ensure that the Charity and the Companies’ assets are secured, risks are managed, and the Board of Trustees can make well-informed decisions.
3. Manage relationships with auditors, funders, banks, investment platforms (with assistance from the trustees), and other external organisations.
4. Provide support to project bids and the development of other commercial opportunities to ensure that bids/opportunities are optimised for WUF.
5. Provide input to project and programme delivery from time to time, to ensure that performance is maximised for WUF.
6. Attend trustee meetings and Finance and General Purposes Committee meetings to guide the Board of Trustees and the Senior Management Team on financial, commercial and governance issues.
7. Ensure compliance with the requirements of the Charity Commission and Companies House and, from time to time, provide guidance to members of WUF on good governance practice.

Staff Management:

1. Lead, manage and develop the finance team and ensure the team understands their respective and collective contribution to achieving the Charity's objectives.
2. Support the team in their professional development.
3. Ensure the team delivers a high-quality service focused on internal and external customers and funders.

Knowledge, skills, experience, and personal qualities:

Essential

• Significant experience in financial management and senior leadership roles, ideally gained in a range of organisations
• A strategic thinker, able to see the big-picture, shape long-term direction and balance this with attention to detail.
• Strong analytical and problem-solving skills combined with creativity and openness to innovate.
• Strong IT and digital skills, with experience of using technology to improve efficiency and automate processes.
• Proven people leadership experience, with a track record of managing, developing, and inspiring teams and creating a supportive, inclusive, and collaborative culture.
• Excellent relationship builder, with the interpersonal skills to influence, collaborate, and provide constructive challenge while maintaining positive relationships across the organisation, including with trustees and senior stakeholders.
• Experience reporting to boards of trustees, with the confidence to contribute to board-level discussions as a trusted adviser.
• Strong written and verbal communications skills, able to distil complexity into pertinent, concise and understandable messages tailored to diverse audiences.
• The courage to make and communicate tough decisions and be open about risks and setbacks.
• Resilient and calm under pressure, with the ability to maintain focus and steady leadership in challenging circumstances.
• Impeccable standards of integrity and personal ethics, acting as a role model for the organisation’s values.
• Knowledge of Sage financial software packages.
• Experience of running and overseeing payroll.
• Experience of Partial Exemption VAT for Charities.
• Work to a good standard in Microsoft 365, especially Excel, Word, Outlook and Teams.

Desirable

• Experience of working in the charitable sector.
• Experience of grant funded claims.
• Understanding of Company Law and it’s practical application for organisations.
• Understanding of the environmental sector or a passion for making a positive impact.
• Familiarity in using Sharepoint.
• A basic understanding of UK payroll taxes and corporate governance.

Qualifications/ Education

• Qualified Accountant, preferably ICAEW, CIMA or ACCA.

Additional information

Everyone who works for us is expected to contribute to a respectful and inclusive working culture and follow our policies and procedures.

Please note we can only accept applications made through this site, and not sent by email or other methods.

We are committed to ensuring our recruitment process is inclusive and accessible. We warmly welcome applications from people of all backgrounds, experiences and perspectives. If you would benefit from any adjustments to support you through the process, please let us know and we will do our best to accommodate your needs.

To apply please send your CV and a covering letter.

Closing date: Friday 31st October 2025

We may close this vacancy early if we receive a strong pool of applications, so we encourage early submission

Our ideal candidate is an idividual who has a strong background in commercial and operational activities, proven experience in strategic leadership and organisational management, strong financial acumen and excellent comminication skills.

About RSPCA Llys Nini

RSPCA Llys Nini (Carmarthenshire to Cardiff Branch) is affiliated with the national RSPCA but operates as an independent, self-funding charity. Over the past 25 years, thanks to the vision of its leaders and the dedication of its staff and volunteers, Llys Nini has become one of the UK’s leading animal welfare charities.

Our core mission is animal welfare, and we are proud to have rehomed more than 22,500 cats, dogs and other animals. Beyond this, we also recognise the importance of our role in the community, local economy, and environment. This wider perspective has shaped projects such as our community café, woodland trails, and low-carbon community hub.

Our Impact and Operations

• Rehoming hundreds of animals every year in South Wales.
• Generating an annual income of over £2.5m, with expenditure of around £2m.
• Operating 10 shops across the branch area, which provide a vital income stream.
• Fundraising team, rental income, external grants, café and event facilities contribute significantly to sustainability.
• Managing a dedicated team of staff and volunteers who are central to our success.

The Opportunity

The Board of Trustees is seeking to appoint a Chief Executive Officer (CEO) to lead Llys Nini into the next phase of its development. This is an unique opportunity to make a lasting difference for animals, people, and the environment across South Wales.

We face the same challenges as the wider charity sector: increasing demand for services, economic uncertainty, and the need to develop sustainable income streams. We are looking for a leader who can turn these challenges into opportunities.

The Role

The new CEO will:

• Lead, manage, and inspire our staff and volunteers to deliver the charity’s vision and strategy.
• Ensure that Llys Nini remains resilient, sustainable, and fit for the future, both structurally and financially.
• Oversee all aspects of the charity’s operations, ensuring efficiency and compliance.
• Strengthen existing partnerships and forge new ones across local communities, businesses, and stakeholders.
• Support and develop current income streams while identifying and securing new funding opportunities.

What We’re Looking For

We are seeking an individual who can demonstrate:

• Proven experience in strategic leadership and organisational management.
• Strong financial acumen.
• Excellent communication and partnership-building skills.
• A strong background in commercial and operational activities.
• The ability to inspire, empower, and unite staff, volunteers, and supporters.

Job Title

Chief Executive Officer (CEO)

Responsible to

The Chair and to the Board of Trustees

Reporting line

Line Manager to all senior team - Finance Manager, Animal Centre Manager, Area Shop Manager, Fundraising Manager, Ysgubor Manager

Hours of Work

35 hours per week, flexible working pattern considered

Location

Based at Animal Centre, Penllergaer, Swansea, Hybrid working can be considered.

Remuneration and conditions of service

The salary scale is between £50,000 to £60,000 full time pro rata. (Dependent on experience)

Holiday entitlement is 35 days inclusive of Statutory Holidays.

Pension.

Candidates must be eligible to work in the UK.

Must abide with the ethics of the RSPCA.

Job purpose Summary:

To be the organisation’s lead professional, leading on strategy development and delivering the objectives of the Charity. To lead, manage and develop the staff teams in order to meet the organisation’s strategic objectives and ensure its sustainability.

Accountable to the Board of Trustees and acting as the interface between employees, volunteers, and other partners with the shared aim of delivering upon the Branch’s charitable objectives.

Main responsibilities:

1. Strategic Leadership

• Provide vision, leadership, direction and management in collaboration with the Board of Trustees, employees, RSPCA, and relevant stakeholders.
• Lead on strategy development, business planning and financial planning in partnership with the Board of Trustees and Finance Manager.
• Develop and monitor strategies and policies to ensure the long term viability of the organisation, including care and maintenance of the land and buildings.

2. Governance

• Support the Board of Trustees in the responsibilities to ensure robust governance structures.
• Alongside the board, taking responsibility for the legal obligations of the organisations in accordance with the RSPCA and Charity Commission rules.

3. Financial & Resource management

• Develop a funding strategy that explores implements and maintains short- and long-term funding options.
• Develop appropriate partnerships with other local charities and organisations.
• Working with the Finance Manager, preparation and oversight of resources and investments.
• Identify and manage risks within the organisation, ensuring appropriate controls are in place.

4. Partnership relationships and management

• Build strong and strategic relationships and alliances with the RSPCA and local organisations within the community.

5. Operation Management

• Provide value driven leadership, support and professional development across the organisation, including performance review processes.
• Monitor and review the organisational structure, performance and quality of the services provided to the public in all areas.
• Ensure all policies are up to date and relevant.
• Acting as on the safeguarding leads for the Charity, manage the concerns from staff, customers and visitors, in line with the policy and procedures.
• Promote the importance of the Welsh Language and culture, Equality, Diversity and Inclusion and acting as a role model for the inclusive values of the Branch.

6. People Management

• Effectively line manage the senior staff.
• Encourage a culture and ethos of consultative and collaborative working throughout the organisation.
• Position the Branch as an employer of choice.
• Maintain effective relationship with Trustees.

7. Other

• Promote the work of Llys Nini where appropriate.
• Carry out any other work or duties that are reasonably requested

Person Specification

Knowledge/Qualifications

• Educated to degree level or equivalent relevant experience (Essential)

Experience

• A proven record of strategic leadership and operation management (Essential)
• Experience of working with people of a wide range of backgrounds.(Essential)
• Experience in running commercial operations, managing budgets and resources, income generation. (Essential)
• An understanding of Charity Law and expectations from the Charity Commission.(Desirable)
• Experience in grant applications and funding (Desirable)
• Experience in HR (Desirable)

Essential skills:

• Financial and commercial business acumen including devising and managing income streams.
• Ability to innovate.
• Ability to lead and manage staff.
• Good communication skills to be able to work with and report to the Board of Trustees, staff and partnerships.
• A strong sense of responsibility and accountability.
• Ability to negotiate.

Desirable skills:

• Communicate through the medium of Welsh.

Values

• Compassionate – we care about the lives of animals and have empathy for people.
• Inspirational – we take the lead and speak up for others.
• Committed – we are committed to giving animals better lives and people better opportunities.
• Integrity – we are honest and trustworthy

How to apply:

Please forward your CV together with a covering letter, (no more than 2 pages of A4) highlighting your suitability for the job role.

We will interview people who can show in their covering letter that they meet the Essential qualities in the Person specification as well as considering the competencies. We will use the interview and assessment process to establish if the candidates have both the necessary essential qualities and competencies. References from suitable sources, including current employer, is essential prior to contract being issued.

The successful candidate will be dynamic, have a track record of achievements, be prepared to be hands on and be a self-starter, have a flexible approach, be passionate and ambitious for the positive impact of RSPCA Llys Nini in the local community.

Closing date for applications: 31 October 2025

Interview dates:

Online assessment via Teams - w/c 10 November 2025

In person interviews – w/c 17 November 2025

Do you enjoy supporting others and making sure teams have the right environment, tools, and resources to do their best work? 

We’re looking for a highly organised and people-centred People & Operations Officer to help keep Community Action Redbridge smoothly and ensuring that our team has the right environment, tools, and resources to thrive. 

This role combines office coordination, HR administration, and health and safety responsibilities, helping to create a welcoming, efficient, and inclusive workplace where everyone can perform at their best. Acting as the first point of contact in our office, you will take pride in maintaining a well-managed and productive space, overseeing office systems, liaising with suppliers, and supporting internal communications. You will also play a key role in organising meetings and team events, supporting internal processes, and ensuring that our administrative systems are robust and well maintained.

In addition, you’ll support the smooth running of our people systems and processes - from recruitment and onboarding to HR record-keeping and policy guidance, becoming a trusted go-to person for staff queries. You will also contribute to creating a safe working environment by supporting health and safety compliance.

This is a great opportunity for someone highly organised, proactive and people-centred, who enjoys variety in their work and wants to make a meaningful difference behind the scenes of a dynamic local charity.

Please note that while there may be occasional flexibility, due to the nature of the role, this post is designed to be primarily office-based. This ensures effective collaboration with team members, access to necessary resources and equipment, and supports the smooth running of day-to-day operations. The role is part-time (28 hours per week), and these hours can be worked over four or five days, depending on your preference. 

About Community Action Redbridge 

Community Action Redbridge is a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Through our work, we support the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. 

At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices, and working collaboratively to create social change. 

We do this by: 

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector, so local organisations have the tools and support they need to grow and thrive. 

• Supporting local people to drive change in their own communities, through social action, volunteering and active participation. 

• Bringing people and organisations together, from the VCSE sector, public services, and local businesses, to collaborate on shared ambitions for Redbridge. 

How to apply

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):

1. Can you describe a time when you have had to manage and balance competing priorities and how you went about this?

2. Can you give us an example of when you had to learn a new system or process and put this into practice?

3. Can you describe your understanding of health and safety in the workplace?

4. Please give one example of how you would go about ensuring that our team has the right environment, tools, and support to thrive?

Please submit your CV and covering letter by 11.59pm on Sunday 19th October.  

Interviews are expected to take place on Tuesday 28th and Wednesday 29th October.

Job Title - Freelance Workshop Facilitator – Early Years

Contract - Associate

Hours - Flexible, approximately two sessions per month

Salary - £120 per session (1 hour delivery plus planning, set up and pack down)

Location - Libraries and Community Venues around London

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Family and Childcare

Coram Family and Childcare works to make the UK a better place for families, focusing on childcare and early years to make a difference to families’ lives now and in the long term.

We are a leading voice on early education and childcare, carrying out research that aids understanding and drives change in early years and childcare policy. Every year, we publish our annual Childcare Survey and our Holiday Childcare Survey – the definitive reports on childcare costs and availability across Great Britain.

Our network of local Parent Champions schemes reaches thousands of parents each year, with dedicated local volunteers ensuring parents are aware of their rights and entitlements, improving children’s outcomes. 

We deliver responsive, family-focussed projects, often in partnership with other expert organisations, reaching some of the most disadvantaged families and levelling the playing field for disadvantaged children. This includes Books Together, a programme working in local communities in London to support parents of young children to read together, through a series of informative and interactive sessions.

We deliver the National Association of Family Information Services (NAFIS) – the only national membership organisation supporting essential Family Information Service staff in local authorities to deliver high-quality information and advice to families.

We are the Learning Partner for Childcare Works, supporting the rollout of the expansion of funded childcare, on behalf of the Department for Education.

About the role

This role will focus on our Books Together project. We are looking for someone to deliver interactive book sharing workshops for parents and their children aged 2 to 5.

This role would suit someone with experience in working with young children and families in educational or community settings, strong communication and group facilitation skills and knowledge of early childhood development and the importance of early literacy. We are looking for someone warm, approachable, and sensitive to the diverse needs of families.

You will need to feel confident encouraging parent-child interaction through guided activities and discussions and creating a positive, supportive environment that empowers parents to engage in reading at home. You will also need to manage workshop logistics, including setup, materials, and attendance tracking as well as occasional team meetings to review the success of the sessions.

We are a small team who pride ourselves on being friendly, dedicated and supportive.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 2nd November 2025 at 20.00pm

Interview date: Week beginning 10th November 2025

Coram Family and Childcare is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 1077444.

Job Title: Member and Supporter Acquisition Lead (Maternity Cover)

Team:Supporter Engagement & Experience

Contract: Fixed-term 9 months (with potential to extend)

Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)

*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £41,709 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

Context and purpose of role

At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.

You will drive the growth of the organisation's membership and supporter base through strategic marketing, outreach, and engagement efforts.

This role is vital for expanding the Ramblers reach, enhancing its financial stability, and strengthening its community impact. You will develop and implement effective acquisition strategies, engage potential members and supporters, and foster long-term relationships aligned with the organisation's mission and values. You are a subject-matter expert in fundraising acquisition and digital marketing.

Key responsibilities

• Deliver the Ramblers membership acquisition programme to attract and retain new members and supporters. This includes integrated, multi-channel marketing campaigns (including digital and face-to-face) and a test-and-learn approach to optimise conversion rates, sales, ROI and life-time value, with support from the Head of Member and Supporter Experience. At the Ramblers our current key acquisition channels are Digital Marketing, telemarketing and private site.
• Manage our welcome and reactivation programmes (email, mail and telephone).
• Using evidence-based insights, work with the Head of Member and Supporter Experience to evolve the membership proposition (embedding Ramblers new digital assets, platforms, products, offers) to enhance our relevance and reach.
• Manage the acquisition budget of c£500k, producing timely reports to the Head of Member and Supporter Experience on income, expenditure and KPIs to monitor performance against plans. Lead the reforecast process for key lines accountable for and support the budget process.
• Lead key acquisition projects across the organisation, delivering to time and budget.
• Ensure regulatory compliance is embedded across team processes and communications in areas such as GDPR (General Data Protection Regulation), PECR (Privacy and Electronic Communications Regulations), Gift Aid, and the Fundraising Regulator. Ensure any agencies used adhere to the high standards we set.
• Work across teams  to develop and deliver engaging supporter journeys that enhance and deepen supporters’ experience of the Ramblers.
• Agency and supplier management – manage and develop strategic relationships with our agencies, including the management of SLAs and performance measures, ensuring consistently high levels of performance.
• Consult, equip and support the Ramblers GB-wide network of volunteer ‘membership ambassadors’ providing tools and resources to grow membership.

Other

• Undertake such other duties as may be reasonably required of the post
• Engage and proactively develop excellent working relationships across the organisation

The person

Knowledge, Skills and Experience

Knowledge and Experience

Essential:

• Proven experience in working with external stakeholders/suppliers and managing performance
• Extensive experience in digital marketing for recruitment of supporters/members, including in using Facebook. A subject-matter expert.
• Digitally savvy, with knowledge and experience in testing new ideas through digital channels and an early adopter of new technology and digital products and platforms.
• Proven experience in analysing complex data and building testing plans to inform strategic decisions and solve complex problems.

Desirable:

• A proven track record (more than 2 years’ experience) in recruiting new supporters or members to a charity.
• Experience of working with telemarketing agencies.
• Experience of Private site or using dialogue approaches to recruitment.
• Experience in developing multi-channel supporter journeys for new supporters/members.
• Experience in using Salesforce or other CRMs
• Experience in using an email-marketing platform, like Mailchimp or Marketing Cloud

Skills

• Innovative and solutions-focussed with the ability to work under pressure and to tight deadlines.
• A flexible and resilient approach, with a curious mindset to explore opportunities and overcome challenges.
• A team player, able to develop collaborative, strong and effective working relationships.
• Able to analyse and solve complex problems and manage processes and data flows with other teams.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

This is a brand new influential role designed to support our CEO in building our organisational fitness for the future through its infrastructure, including health & safety, people management, data and technology, and the running of our building at Chaucer Street.

It is a wonderful opportunity to lead the creation of sustainable mechanisms to improve ways of working in the challenging and evolving charity services sector. It is a role that will directly enable our front-line teams to spend more time with and create improved outcomes with the women we are here to support.

About us

Nottingham Women’s Centre is a women’s community and services space dedicated to helping women to overcome barriers, have their voices heard and seek solutions that create a better future for themselves. We do this by offering a network of services that include counselling, advice and guidance, courses, health and well-being activities, volunteering, focussed campaigning and activism.

General Description

We are looking for an experienced Operational Lead to join our senior leadership team at an exciting point of change and development for the organisation.  This is a brand new  influential role designed to support our CEO in building our organisational fitness for the future through its infrastructure, including health & safety, people management, data and technology and the running of our building at Chaucer Street.  It is a wonderful opportunity to lead on the creation of sustainable mechanisms to improve ways of working in the challenging and evolving charity services sector.  It is a role that will directly enable our front line teams spend more time with and create improved outcomes with the women we are here to support.

Key Responsibilities 

Operational Leadership inc

• Oversee day-to-day operations across the organisation.

• Develop and implement operational policies, planning and procedures.

• Support continuous learning and improvement in organisational effectiveness

Governance, Compliance & Risk inc

• Ensure compliance with all legal, regulatory, and contractual obligations

• Maintain and monitor the risk management register and oversight of all organisational policies

• Support the SLT, Board and CEO with governance processes and reporting (internally & funder) 

IT, Systems & Infrastructure inc

• Oversee the charity’s IT systems, databases, and technology infrastructure.

• Lead on digital transformation and ensure tools and systems support effective service delivery

• Maintain information security standards and appropriate accreditations

Finance & Resource Management inc

• Collaborate with the Head of Finance to ensure robust financial planning, budgeting, and reporting for operations

• Monitor organisational performance against key budgets and metrics.

• Work with teams to ensure and increase value for money across contracts and expenses 

• Support funding bids primarily where linked to core and operational costs

HR and People Management inc

• Support the People Officer in the development of People strategy and implementation (recruitment, performance, wellbeing, learning & development).

• Champion a positive, feminist and inclusive workplace culture.

• Ensure compliance with employment law and best practice in HR. 

Service leadership inc

• The role currently includes management of the reception and admin team who support women as they come into the building and utilise the welcome space for activities as well as support the logistical running of the building

Facilities & Health and Safety inc

• Manage the charity’s facilities (offices, community spaces, etc.) and ensure safe working environments.

• Oversee health and safety compliance and business continuity planning. 

Leadership and Strategic Input

Contribute to organisational strategy and business planning.

• Work closely with other members of the senior leadership team to ensure alignment across contracts, teams and activity offers

• Build and maintain working partnerships with external organisations 

• Support and develop your team ensuring they are competent and empowered to undertake their roles and support you and the organisation deliver quality services   

• Ensure that all work is carried out in accordance with relevant legislation and Nottingham Women’s Centre policies and procedures, including the Centre’s Equal Opportunities policy and Health and Safety Policy. 

• Deputise for the CEO as required. 

The nature of the role and organisation will require you to be flexible and you may be asked carry out any other duties commensurate with this post

Notes

• As part of our anti-racism work we aim for 50% of shortlisted candidates to be from an ethnic minority. This positive action is being taken to further diversify our team. All shortlisted candidates must meet the essential minimum criteria which are marked with a * on the person specification.

• We offer a generous amount of leave, opportunities for flexible and or hybrid working, workplace pension, personal development and a supportive working environment that includes access to an employee assistance programme.

• This post is subject to completion of a three-month probationary period.

• An enhanced DBS clearance is required for this role. 

Youth Engagement Lead

We are looking for an Emerging Generation Lead to drive World Vision UK’s mission to inspire and mobilise the next generation of Christians towards justice, generosity, and global mission

Position: Emerging Generation (Gen Z) Lead

Location: Remote

Hours: Full-time 36.5 hours per week

Contract: Fixed-Term (12 months)

Salary: £36,576 - £38,500

Closing Date: 31st October 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified

First stage interviews: 3rd – 4th  November (online)

Second stage interviews: 6th – 7th Nov 2025 (in-person)

What You’ll Be Doing

As Emerging Gen Lead, you will drive World Vision UK’s mission to inspire and mobilise the next generation of Christians towards justice, generosity, and global mission. Reporting to the Director of Ministry Development, you will lead our engagement with youth, student, and young adult audiences (ages 13–25), creating bold, innovative pathways for them to connect their faith with action for the world’s most vulnerable children.

This role combines strategic leadership with hands-on delivery. You will design and implement initiatives that position World Vision as the charity of choice for young Christians passionate about making a difference.

Through powerful storytelling, authentic relationships, and creative programming, you will grow income, deepen spiritual impact, and embed Gen Z relevance within our Christian engagement strategy. Working collaboratively with colleagues across the Fundraising & Marketing team, you will integrate next-gen approaches into campaigns and supporter journeys, ensuring that World Vision UK remains culturally relevant, spiritually resonant, and future-ready. This role requires exceptional relational skills, theological depth, and entrepreneurial energy to engage churches, networks, and emerging leaders at scale.

What You’ll Bring

· Proven experience designing, leading, and delivering impactful youth programmes, campaigns, or initiatives that build faith, action, and supporter commitment.

· Strong public speaking, storytelling, and facilitation skills with experience engaging young audiences, churches, and partner events both online and in person.

· Strong communication and storytelling skills, including experience speaking publicly to young audiences, churches, or partner events—both in person and virtually.

· Demonstrated ability to build authentic, trust-based relationships with youth leaders, churches, networks, and influencers for mobilisation and income generation.

· Entrepreneurial and innovative mindset, with the ability to translate insight into creative strategies and tangible results.

· Comfortable working to income and supporter acquisition targets, KPIs, and deadlines while maintaining relational integrity and mission focus.

· Collaborative team player with strong interpersonal skills, humility, and adaptability in fast-moving, cross-functional environments.

· Digitally fluent, with experience leveraging social media and online platforms for campaign amplification and community building.

· Committed Christian with spiritual maturity and sensitively.

About the Organisation

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

Please note we can only consider applicants who presently have the right to work in the UK.

You may also have experience in areas such Emerging Generation Lead, Programme Manager, Youth Programme Manager, Campaigning, Impact and Engagement Manager, Programme Lead, Youth Programme Lead, Campaign, Impact and Engagement Lead.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

WHAT IS START NETWORK? 

Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation. 

Our current membership is made up of over 130 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability. 

OUR SOLUTIONS 

DECENTRAISLING & LOCALLY-LED ACTION: Shifting power and resources and de-centralising decision-making to locally led networks and organisations. 

 EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises. 

 COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises. 

 For more information about Start Network and what we do, please visit our website.  

OUR VALUES 

WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming. 

WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it 

WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together. 

WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard. 

WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming. 

WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress. 

JOB PURPOSE 

The Operations team at Start Network seeks to provide high quality services and works across all directorates. The Operations Officer plays a crucial, frontline role for the organisation, often being the first port-of-call for enquiries from staff and supporting the Senior Operations Manager in the day-to-day delivery of services. In addition to this, the Operations Officer works on cross-team projects and plays an important role in the implementation of environmental policy and other initiatives. The Operations Officer works in a team with the In-House Linguist and Travel and Security Advisor. 

This role may require occasional out of hours working to support Start Network events and initiatives. 

The Methodist Church is committed to ensuring its churches are safe spaces for all. We work hard to ensure compliance with legal requirements, develop good practice, provide effective training and give professional advice on individual cases. We have an exciting opportunity to join our new safeguarding regional team operating in the southwest region and take this forward supporting Methodist churches and work.

Hours of work: 20 per week

About you

The post holder will join a team of safeguarding officers who will carry specific responsibility for individual cases, undertake risk assessments, lead training and advise churches. The post will be aligned to the Bristol Methodist District requiring regular travel within this District area, and to provide support to colleagues across the regional area of Wales and Southwest which may involve occasional travel. The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.

Our Culture, Values and Benefits:

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme with pensions matched up to 8%.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We are a Disability Confident Committed employer, and welcome applications from disabled people. 

Closing date: Monday 27 October 2025

Interview (in person): week commencing 17 November 2025

For more information about our website.

Community Energy Advisor (Green Doctor) - Birmingham
Reference: SEPT25C001
Salary: £25,279 per annum
Hours: 37 hours per week
Contract: Full time
Location: Birmingham hybrid, one day per week to be worked in the Tipton office, with regular travel around West Midlands area when required. Access to own vehicle necessary.

Join Groundwork West Midlands – Make a Difference in Communities!

About Us

At Groundwork West Midlands, we are passionate about helping communities overcome challenges and build brighter, healthier futures. We work alongside individuals and families facing poverty, offering practical support to improve their wellbeing, reduce inequalities and foster community resilience.

The Role

We are looking for a committed and compassionate Community Energy Advisor (Green Doctor) to join our team. In this vital role you’ll work directly with people in their homes and neighbourhoods, offering guidance, support and resources to help them stay warm, save money and improve their quality of life.

As a Community Energy Advisor, you’ll play an essential role in helping individuals and families in vulnerable circumstances to:

• Understand and manage their energy use to save money and stay warm.
• Access grants, financial support and services that ease hardship.
• Install simple, practical energy-saving measures in their homes.
• Gain confidence and skills through community workshops and events.
• Connect with other local services and support networks for wider wellbeing.

A full driving licence is essential and access to own vehicle for the role which entails travel to homes around the region.

Full Training to be given – no energy related experience necessary

Why Join Us?

By Joining us, you will be part of a supportive, mission driven team making a real change in communities. We offer:

• A competitive salary of £25, 279 per annum
• 25 days annual leave + bank holidays
• Flexible working policy
• A health cash back scheme
• Workplace pension
• Free refreshments

Closing date: 20th October 2025

Please note, we reserve the right to close this vacancy earlier, if a high number of applications are received.

To Apply and for More Information:

If you would like to apply for this position, please click the apply button and attach your CV and covering letter, it will be sent automatically to us.

An Enhanced DBS check will be carried out for this post.

No agencies please.

Natural Heritage Officer (Inverbroom) 

Salary: £25,750 - £27,295 

Location: Ullapool, Inverbroom 

Status: Full time, Permanent 

Closing date: Wednesday 12 November 2025 

Interviews: We anticipate conducting interview in person at Inverbroom, Wednesday 26th November 2025 

We’re looking for a committed Natural Heritage Officer to help protect and enhance our natural environment for future generations. As a Natural Heritage Officer you will be in a unique position to support the planning and delivery of nature conservation works, including securing a baseline understanding of natural heritage across our newest and largest wildlife reserve. 

About the Role 

You will work closely with the project team, the post holder will undertake practical conservation and reserve management tasks, carrying out standardised reserve checks (including access infrastructure and fence surveys and tree safety inspections) and delivering remedial works either directly or with contractors when appropriate. The role will also develop and deliver public engagement activities and volunteering opportunities such as volunteer work parties and citizen science events, to connect people with Inverbroom’s natural heritage.. 

About You 

You’ll bring: 

· Relevant degree or N/SVQ Level 3 / 4 or equivalent demonstrable experience relating to countryside management. 

· Certification to NPTC/Lantra standards and experience in chainsaw maintenance, cross cutting and felling small trees. CS 30 and 31 or willingness to undergo qualification. • Certification to NPTC/Lantra standards and experience in strimmer and brushcutter operations or willingness to undergo qualification. Certificate for trailer, all-terrain vehicles or willingness to undergo qualification. 

· 2 years of planning and delivering practical conservation work. 

· 2 years of volunteer supervision & management, including designing and delivering events &/or activities. 

· Demonstrable experience in the safe use and maintenance of hand and power tools. 

· Good understanding of land management for wildlife conservation. 

· Good natural history skills and a knowledge of the species and habitats found in Scotland. 

· Health & Safety legislation/procedures relating to outdoor working. 

Why Join Us? 

We are a leading conservation charity with a bold vision for a connected, resilient landscape where nature and people thrive. This role offers the chance to make a lasting impact on one of Scotland’s most ambitious restoration projects. 

For more information regarding aspects of the role, please refer to the Job Description. 

We are recruiting for a unique opportunity to join a newly established organisation, developed in partnership with a world-renowned cultural institution, to help shape a high-profile initiative at the intersection of creativity, technology, and innovation.

This organisation is building a new platform designed to enable creators to license and commercialise their work more effectively, while supporting responsible innovation and access to high-quality data for the development of AI and other technologies.

Currently in its early stages, the team is running a pilot phase to test key assumptions, prototype a technical solution, and define the commercial model ahead of a planned full-scale rollout.

We are seeking a Financial Planning & Analysis Lead to join the team on an initial 1-year FTC. You will play a pivotal role in developing strategic financial models and long-term planning frameworks that will underpin this ambitious initiative as it grows.

We are looking for candidates who are analytical, adaptable, and confident working with multiple stakeholders, and who can bring structure and clarity to a developing and fast-moving environment.

The Role

As FP&A Lead, you will play a pivotal role in shaping the financial strategy of a project with major growth potential. Working closely with the project leadership team, economists, and technical experts, you will be responsible for developing robust financial models, managing budgets, and creating multi-year forecasts to guide commercial and strategic decision-making.

Key responsibilities include:

• Developing and presenting strategic financial models, including scenario and sensitivity analyses to guide investment decisions.
• Building and maintaining a dynamic P&L and multi-year forecast model to inform funding and commercial strategy.
• Providing clear, data-driven insights to senior leadership and external stakeholders to support agile and informed decision-making.
• Embedding financial governance, risk management, and scalability into all financial processes.
• Ensuring robust controls and compliance aligned with best-practice standards.
• Acting as a trusted business partner across the project, translating financial data into actionable strategy.

About You

We’re looking for a qualified accountant with proven experience leading financial planning, analysis, and forecasting in a start-up or scaling organisation. You’ll bring both strategic insight and a hands-on approach, able to thrive in a fast-moving, ambiguous environment where creativity and problem-solving are essential.

You will have:

• Demonstrable experience in FP&A or commercial finance leadership, ideally in a start-up or high-growth environment.
• Strong financial modelling, forecasting, and scenario planning skills.
• Excellent stakeholder management and communication skills, with the ability to convey complex financial data clearly.
• A proactive, solutions-focused mindset and the ability to influence decision-making at all levels.

The Offer

• Salary: £60,000 - £70,000
• Contract: 1year FTC
• Location: Hybrid (London-based, 2–3 days per week in office)
• Part-time arrangements are a possibility (4 days per week) , please get in touch to explore this further

Applications are being reviewed on a rolling basis. Early applications are encouraged.