Project management office lead jobs
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Our Sponsor Refugees team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.
Our MARO team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising, with effective national campaigns, and the pioneering community sponsorship of refugees through our Sponsor Refugees team. Staff joining MARO are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.
Living Wage Foundation
The Living Wage is an independent movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The Living Wage campaign was launched by London Citizens in 2001 and aims to ensure low paid workers have enough money to get by and enough time for community and family life.
The Living Wage is an hourly rate calculated according to the basic cost of living in the UK that employers choose to pay on a voluntary basis. The Living Wage Foundation recognises and celebrates employers that pay the real Living Wage through an accreditation programme which awards the Living Wage Employer Mark.
The independently-calculated rates are announced during Living Wage Week each November when we celebrate our growing network of Living Wage employers. There are now more than 15,000 accredited Living Wage employers across the UK which has secured pay rises for over 475,000 employees.
The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
The Living Wage Foundation has an exciting opportunity to join our dynamic team as an Operations and Data Officer. We are looking for a highly motivated and organised individual to help maintain, develop and continuously improve our data and systems. The role will be an integral part of the Living Wage Operations and Insight Team, providing technical support to ensure the integrity of our systems, and supporting with development projects.
The Operations and Data Officer will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems.
Main Responsibilities
Working as the Operations and Data Officer– LWF for Citizens UK, reporting to Senior Data & Operations Manager, LWF, your main responsibilities will include:
Project Management
Deliver work targets on time and to standard to support the Foundation’s data and systems: :
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Support the day-to-day operations and management of all systems within the Living Wage Foundation designed to enable the functioning of Living Wage accreditation schemes.
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Proactively seek out systems improvements to make our processes more efficient so the Living Wage Foundation continues to provide an excellent service to the Living Wage network.
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Provide operational support for all aspects of the accreditation and recognition systems, including identifying and fixing errors.
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Maintain integrity of Salesforce database; identify and source incomplete information within the database; take responsibility for tidying, cleansing and backing up existing data.
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Support maintenance of integrated systems, including syncing data to Act-On and the website.
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Work with Operations and Data Manager to keep templates, forms and related communications materials up to date
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Manage merchandise administration including email inbox, day to day queries, and Shopify administration.
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Support Operations and Data Manager to manage budgets for external contracts (e.g. with developers and suppliers).
Learning and expertise
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Keep up-to-date with functional good practice and technical updates to all our systems, including within the third sector.
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Support with network data enquiries, including analysing data, creating Salesforce reports and dashboards for colleagues.
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Work with colleagues to identify learning & development needs and support Operations and Data Manager to develop and deliver inductions, training and guidance to meet requirements.
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Keep internal training manuals up to date to ensure the Foundation’s team can access clear and consistent information about our systems and processes.
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Support Operations and Data Manager to monitor the impact of internal trainings, support, resources and guidance – update and improve internal support offer as required.
Communications
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Create and write dashboards and reports to support the analysis of our performance.
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Champion systems throughout the organisation and advocate for systems-based solutions. Offer ad hoc guidance to the team and help communicate any changes to systems.
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Run systems surgeries for colleagues to answer ad hoc enquiries and support learning.
Develop and manage external relationships
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Communicate effectively with our external contractors (e.g. merchandise suppliers) to ensure contracts are fulfilled in a timely manner.
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Help identify suitable new suppliers to meet organisational need.
Develop and manage internal relationships
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Support Operations and Data Manager to identify technical solutions to meet organisational requirements.
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Monitor and respond to operations and data enquiries from colleagues. Work effectively with colleagues across Citizens UK, actively participate in the team and organisational wide events.
Income and resources
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Maintain Salesforce data integrity to support accurate and timely invoicing. Help ensure the integrity and safety of our data advising wider organisation on best practice where appropriate.
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Support Operations and Data Manager to track expenditure for Shopify and merchandise suppliers.
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Contribute to plans and proposals to grow sources of income or resources.
Contribute towards Citizens UK’s strategic objectives
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Responsibility for delivering agreed areas of the Foundation’s work plan.
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To work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.
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Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.
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Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.
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Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
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Degree or equivalent professional qualification or experience (D)
Experience
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A minimum of 2 years proven, comprehensive experience in an operations role (E)
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Experience of analysing business requirements and turning them into technical solutions (E)
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Experience of providing technical support to a team (E)
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Experience of administrating and updating Salesforce or similar databases, and using database integrations such as Zapier, QuickBooks, Form Assembly and email marketing platforms (D)
Key skills and knowledge
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Strong analytical skills with the ability to interpret large quantities of data to evaluate and improve performance (E)
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Interest in and good understanding of database and systems management and integration (E)
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Ability to take in and interpret information and communicate in a succinct manner (E)
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Demonstrable ability to find creative solutions to complex problems and implement new systems (E)
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High levels of numeracy with strong attention to detail (E)
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Excellent time management skills with the ability to juggle a wide range of competing demands (E)
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Strong IT skills to include MS Office and database software (E)
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Sound knowledge of data protection regulations and GDPR (E)
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Understanding of the policy and campaign landscape in the UK (D)
Personal qualities & values
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A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
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A strong commitment to the Living Wage campaign and the principles of Citizens UK (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
Interview date: W/C 4th August
Want to find out more about us and the role?
If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.
Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. Anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.
The webinar will take place on Monday 7 July from 13:00-13:45 on Zoom. Sign up here.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Oakview Service in Hertfordshire.
£14,404.00 per annum, working 20 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Oakview is a supported living project for 10 customers with mild to moderate learning disabilities. It provides a 24/7 support service, with an emphasis on choice and control for customers, enabling them to achieve greater independence, improved quality of life and integration into the wider community. Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. This includes providing personal care, domestic duties, emotional and social support in a person-centred way. Staff will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
The service is staffed 24/7 and this post-holder will be required to cover an average of at least one sleep-in per week (pro rata).
What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. This includes delivering personal and physical care as appropriate;
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation;
- Participate in support planning and risk management, of named customers, as directed by the service management;
- Ensure the safety and security of the customers and the premises whilst on shift;
- Enable customers to make full use of community facilities by providing support that enables maximum external engagement;
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to, at all times;
- Maintain records as required at the project under the direction of management;
- Participate in handovers, team meetings/reviews and the general development of the service;
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Prefers working as part of a group or team
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is respectful and sensitive in style of communication
- Non-judgemental outlook
- Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector
- Ability to complete written records of support to customers
- Basic knowledge of Microsoft Office applications and able to input information clearly and in good English
- Ability to communicate with colleagues, customers, family members and partner agencies, as required
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a organised, proactive and resilient System Accountant to join our Finance Team located at our Head Office in Islington.
£62,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
We are seeking a proactive and technically adept Systems Accountant to support the implementation of Unit4 ERP system within our housing association. The post holder is expected to take over the ongoing system admin role post go live. This pivotal role bridges finance and IT, ensuring seamless integration, data integrity, and enhanced financial reporting capabilities.
What you'll do:
ERP Implementation & Project Support
* Support the Project Team in the implementation of Unit4 ERP modules tailored to housing association needs.
* Assist in data migration activities, ensuring accurate and efficient transfer of financial data.
* Support the user acceptance testing to validate system functionality and data integrity.
* Provide training and support to end-users during and after the implementation phase.
System Administration & Support
* Act as the primary point of contact for all Unit4 ERP related queries and issues.
* Monitor system performance, troubleshoot issues, and implement necessary updates or patches.
* Maintain and update system documentation, including user guides and procedural manuals.
Financial Reporting & Analysis
* Develop and maintain financial reports and dashboards within Unit4 ERP to support decision-making.
* Ensure compliance with financial regulations and internal policies through system controls.
Continuous Improvement & Stakeholder Engagement
* Identify opportunities for system enhancements and process improvements.
* Liaise with internal stakeholders to gather requirements and ensure the system meets organizational needs.
* Stay abreast of Unit4 ERP updates and best practices to inform system development.
What you'll bring:
Essential:
* Proven experience in managing and supporting Unit4 ERP systems, preferably in the housing or public sector.
* Part Qualified Accountant (e.g., ACA, ACCA, CIMA) or equivalent experience.
* Strong understanding of financial accounting principles and processes.
* Experience in data migration, system testing, and user training.
* Excellent problem-solving skills and attention to detail.
* Effective communication and interpersonal skills, with the ability to engage stakeholders at all levels
Desirable:
* Familiarity with housing association operations and sector-specific financial requirements.
* Experience in supporting ERP implementation projects.
* Knowledge of SQL or other reporting tools for data analysis.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Salary: £25,971
Grade: 6
Position type: Part time, Permanent (1x 0.8 role Monday - Thursday and 1 x 0.6 role Wednesday to Friday) Flexible working considered
Responsible to: Supporter Care Team Lead/Officer
Direct reports: None
Location: ShelterBox HQ, Truro, Cornwall. (Hybrid working with a minimum of two days in the office)
Who are we looking for?
We are looking for a proactive and enthusiastic individual with a passion for amazing supporter experience. The ideal candidate will be a great communicator and be a real people person with previous experience in customer facing roles. They will have a keen eye for detail, able to accurately follow processes and have experience handling spreadsheets and databases.
As part of a growing organisation, we are looking for someone with an interest in supporter engagement and international affairs who will continuously seek new ways to ensure supporters are at the heart of everything we do.
Main Roles & Responsibility to include:
As part of the Supporter Care team, the Supporter Care Assistant will help provide an excellent supporter experience and through every interaction will seek to build meaningful relationships with our supporters which increases their level of satisfaction and engagement. Whether you are handling donations, maintaining a high-quality database, responding to various supporter enquiries and fulfilling their requests, responding to complaints and feedback, or providing supportive administrative services to the department, the delivery of outstanding customer service to our many supporters will remain at the heart of your role and be the focus of your efforts. Over the coming year ShelterBox is transitioning to a new CRM system (Dynamics 365), and the job holder will be involved in supporting team SMEs (Subject Matter Experts) and being active participant in adopting new changes and learning new processes.
Duties will include but not be limited to:
- Delivering a consistent and high quality of supporter engagement through all enquiry channels including inbox, phone calls, social media direct messages and post.
- Managing the ongoing relationship with supporters as they progress in their ShelterBox journey.
- Championing the supporter voice throughout the organisation via meetings, communications and daily interaction.
- Processing and acknowledging all donations that have come in through a range of sources including but not limited to post, website, standing orders, direct debits and financial reconciliations.
- Maintaining accurate gift aid records.
- Ensuring supporter records are kept up to date and data entry is accurate, recording all communications on our CRM database.
- Producing written correspondence such as bespoke letters and responding to feedback or complaints.
- Aiding the Supporter Care Manager, Supporter Care Team Leader & Supporter Care Officer in project work that will develop the team's approach to supporter engagement.
- Supporting and supervising volunteers within the team.
- Taking an active part in ensuring your own personal development.
- Contributing new ideas and continually seeking to improve processes to drive efficiency and improve supporter experience.
- Undertaking general admin tasks related to supporter communications such as filing, scanning etc.
General Duties
- Contribute new ideas and continually seek to improve processes to drive efficiency and improve supporter experience.
- Participate in the day-to-day work of the organisation - such as reporting, attending team meetings as required, and taking a flexible approach.
- Always following all policies and procedures and contributing to the review of any policies and procedures as required.
- As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.
- Occasionally represent the work of ShelterBox at events to members of the public and supporters.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a proactive and organised Team Administrator to play a key role in keeping our organisation running smoothly, providing vital support across all teams and functions.
About Khulisa:
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.
Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
About the role:
The purpose of this role is to provide high-quality administrative support across the organisation, ensuring the smooth and efficient running Khulisa's day-to-day operations. This includes, but is not limited to:
- Scheduling and organising internal staff meetings and events
- Providing end-to-end support in Khulisa's recruitment processes
- Managing Khulisa's central mailbox
- Taking resposibility for Khulisa's invoice management system
- Carrying out monthly payroll administration
For a full list of duties and responsibilities, please see the attached job description below.
The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.
What we're looking for:
Abilities/Experience
- Experience in a similar position working across departments and teams to provide support - or a demonstratable ability to do this
- Experience of using digital platforms for for scheduled and ad hoc administrative processes, including relating or organisation's operations or other functions
- Ability to perform financial administrative tasks, such as expenses administration, using relevant software
- Excellent organisational and time management skills
- Ability to prioritise competing commitments and work accurately and methodolically under pressure and work tight deadlines
- Ability to properly deal with sensitive / confidential information
- Experience working within a small but close-knit team
- Demonstrable ability to plan and prioritise own workload with minimum supervision
- Ability to buy strongly into strategic objectives and reflect passion for Khulisa's work with and for Young People
- Willingness to work occasional weekends and evenings when required
Knowledge/Skills
- Strong IT skills, including proficiency in Microsoft Excel spreadsheets
- A commitment to Khulisa's work
- Some knowledge of Salesforce or other similar CRMs
Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
APPLICATION DEADLINE: MONDAY 21ST JULY AT 12 NOON
To apply, please submit a CV and Covering Letter, both of which should be no more than two pages, outlining how your skills and experience meet the requirements for the role as laid out in the Job Description.
We advise candidates to review the attached Job Description and Person Specification prior to applying, to see if this role and organisation is a good fit for you.
The client requests no contact from agencies or media sales.
Corporate Fundraiser
Ready to take the lead and make your mark? This is your chance to bring bold ideas to life to shape and grow the corporate fundraising programme at MS-UK.
We're looking for an experienced corporate fundraiser, with at least 2 years' working experience, to drive forward our vision and grow corporate income and partnerships to support our vital services that help people affected by multiple sclerosis live healthier, happier lives.
This is a brilliant opportunity to take ownership, grow your skills and shape something truly meaningful. You'll have the flexibility to develop and grown the programme with the support of a team that values your ideas and energy.
You will be joining a passionate, supportive team where your voice is hear, and your work makes a real difference. If you're ready for your next challenge, this is your moment.
As the corporate fundraiser, you will be
- developing and delivering our corporate fundraising strategy, to meet agreed income targets
- building strong, lasting relationships with new and existing corporate supporters
- creating compelling proposals and delivering confident pitches
- representing MS-UK at networking and other events
- spotting opportunities and turning them into long-term relationships
- planning and delivering corporate events and campaigns
- working collaboratively with a friendly and driven team
We're looking for a confident communicator who thrives on building relationships over the phone, email and in person, a self-starter with a creative mindset and strategic approach, excellent written and verbal communication skills and a genuin passion for improving the lives of people with MS.
#corporatefundraising #corporatefundraiser #fundraiser #fundraising
To apply please provide your CV and a short covering letter that includes a description of your most successful corporate fundraising achievement for the attention of Sarah Wright.
Please note that applications without a covering letter including the above, or those that do not have at least 2 years experience in corporate fundraising will not be considered.
Closing date 25 July at 5pm.
Interviews to be held week beginning 04 August in person.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.
This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.
If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.
What you will do:
- Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
- Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
- Provide support to ensure relevant documentation on membership processes are current and user friendly.
- Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
- Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.
What you need:
- Experience of managing administration processes efficiently.
- Demonstrable experience of providing exceptional customer service.
- Experience of using and maintaining a database or equivalent to store and retrieve data.
- A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
- Ability to prioritise and anticipate competing demands.
- Good working knowledge of Microsoft packages.
If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Looking to Make a Real Difference in Your Community?
Do you enjoy connecting with people, working together, and being part of something meaningful? Are you passionate about helping others live healthier, more connected lives?
We’re looking for a Community Connector to join our friendly and supportive Wellbeing Collaborative Team. In this role, you’ll help link people to the fantastic support available through local charities, voluntary organisations, and community groups across Bournemouth, Christchurch, Poole, and wider Dorset.
Whether it’s supporting someone as they leave hospital or helping them find a local group that boosts their wellbeing, your work will make a real difference to people’s lives and help strengthen local communities.
What You’ll Be Doing
- Building positive relationships with professionals, volunteers, and community partners
- Supporting people to find and access local services that help them stay well and independent
- Spotting where support is missing and helping to shape new, community-led solutions
- Championing the work of local charities and groups, and helping raise awareness of what’s available
- Working in both hospital and community settings to connect people with the right support at the right time
About You
You’re someone who enjoys meeting people, listening, and making connections. You care about your community and understand how important local support can be. You’ll also appreciate the role of the voluntary sector and how it works alongside services like the NHS and local councils.
You don’t need formal qualifications—just a good standard of English and Maths, and a genuine desire to help others. If you’ve worked in hospital discharge, reablement, or community signposting before, that’s great—but if not, don’t worry. We’ll provide all the training and support you need.
What We Offer
- Competitive salary
- 25 days holiday (plus bank holidays)
- Contributory pension scheme
- Season train ticket loan
- Flexible working arrangements
- A supportive, inclusive and inspiring team environment
For an informal discussion, please contact Samantha Bingham, Development Manager.
Available documents on our website:
- Together We CAN Plan 2020 2025
- CAN our values
- Job Description and Person Specification
- Application form
The client requests no contact from agencies or media sales.
Are you passionate about creating innovative virtual experiences that inspire people to take action for a healthier heart?
We are seeking a Senior Events Executive to lead the development and delivery of our Virtual Mass Participation portfolio. These fundraising products are designed to raise vital funds, build awareness, and encourage healthy habits.
About the Role
You will play a crucial role in the development and continuous improvement of virtual products from start to finish. You will test, learn, and innovate to create compelling and supporter-focused experiences. Working closely with our Innovation team, you will help expand our growing portfolio of virtual fundraising products each year.
You will collaborate with teams across marketing, digital, events, and supporter services to bring our virtual events to life and ensure they deliver strong return on investment.
Key responsibilities:
- Manage the full lifecycle of virtual mass participation products, ensuring they are engaging, impactful, and meet performance targets
- Use data and insight to drive continuous improvement and deliver the best possible supporter experience
- Work with colleagues across the organisation to plan, deliver, and evaluate all aspects of product activit
- Design and implement creative stewardship journeys that inspire and retain supporters
- Track financial performance and KPIs, ensuring accurate data is captured and used to inform decisions
About You
As our ideal candidate, you’ll bring experience managing income-generating products from start to finish, ideally within product marketing, fundraising campaigns, or events. You have a strong understanding of marketing and fundraising principles, including insight, customer journeys, and multi-channel communications. You are confident managing projects with multiple stakeholders and have experience presenting to both internal and external audiences.
You are proactive, creative, and commercially aware, with strong analytical skills and experience in budget management. You are familiar with content management systems, email marketing platforms, and customer databases, and stay informed about emerging technologies and trends in the marketing and fundraising space.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About Us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
The interview process may take place in-person or virtually via MS Teams. Frist Stage Interviews are planned for the 25th July 2025.
Our vision is a world free from the fear of heart and circulatory diseases.

The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for a Building Surveyor to join us on a full-time, permanent basis, working 36 hours per week.
The Benefits
- Salary of £45,000 - £50,000 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a rare and rewarding opportunity for a qualified surveyor with expertise in heritage or listed buildings to join our respected and conservation-focused organisation.
Working in an environment like no other, you’ll enjoy a fulfilling balance of practical site work and professional development, while contributing to a cause that protects and enriches spaces enjoyed by millions every year.
So, if you’re ready to apply your surveying expertise in one of the most inspiring and historically significant settings in the UK, we’d love to hear from you.
The Role
As a Building Surveyor, you will lead and support the surveying, maintenance, and refurbishment of a wide variety of buildings and structures across our estate.
Working as part of a multidisciplinary team, you will deliver condition surveys, oversee refurbishment programmes, and manage maintenance works on everything from residential lodges and listed bridges to ornamental gates and water features.
You'll advise on defects, prepare technical reports and specifications, and ensure works are delivered to high standards while protecting the integrity of each park’s heritage.
Additionally, you will:
- Administer schedules of condition and dilapidation reports
- Assist with historic building techniques and civil engineering support
- Oversee procurement and delivery of minor works
- Maintain asset records and support conservation reporting
About You
To be considered as a Building Surveyor, you will need:
- Experience in building surveying and inspections
- Experience of planning and listed building practise, the roles of Historic England and local planning authorities
- Knowledge and experience of Building Regulations, in particular Part M, Access and Use of Buildings
- Knowledge of Building Pathology and the ability to use this to make recommendations
- Knowledge of procurement tendering and contract management skills
- The ability to prepare tender documents and tender evaluations
- A professional qualification or be about to obtain RICS/CIOB/APM/AFM
Other organisations may call this role Chartered Building Surveyor, Chartered Surveyor, Commercial Surveyor, Residential Surveyor, Quantity Surveyor, Building Control Surveyor, or Planning and Development Surveyor.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Building Surveyor, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.



The client requests no contact from agencies or media sales.
Sales & Marketing Consultant (Student Discount Cards/ISIC)
Location: Stockport, with options for hybrid working
Department: Trading Support
Contract type: Permanent
Hours: 35
Salary: £35,494
Who are we?
NUS is a confederation of over 440 students’ unions representing just under 4m students and apprentices across Scotland, England, Northern Ireland and Wales. In Scotland, there are over 40 students’ associations representing 460,000 students.
NUS Charity is an exciting organisation developing and championing strong students’ unions. We connect our members and curate services to deliver advice, guidance and crisis support to students’ unions.
We do professional differently. We are a progressive charity representing students’ unions across the UK. The sector is inclusive, fun, dynamic and representative and we put students and students’ unions at the heart of everything we do. We are challenging but are committed to creating a supportive and flexible environment which pushes your personal development in your everyday activity.
What we do
Students’ unions can be transformational hubs for students, staff, and wider society. NUS Charity support our members' development to enhance their capacity and harness opportunities to maximise their positive impact. We do this in many ways, from managing a purchasing consortium to drive great value for our members, to our development activity, supporting the best potential in students’ unions - we strive to make a difference to our members.
The student movement is fast-paced and sometimes challenging, but we’re also a big family who support each other.
We’re see anti-oppression as central to our mission. Education isn’t working unless it’s working for everyone in our society. We’re trans inclusive without exception. And we welcome individuals who are up for taking active responsibility for their own ongoing learning on liberation, equity, diversity and inclusion.
What’s the job?
We’re seeking a commercially minded and proactive individual to lead on the delivery of the International Student Identity Card (ISIC) in the UK, along with related products for teachers and young people.
In this varied role, you’ll build and manage partnerships with commercial brands to provide high-value student discounts, work with educational institutions to expand B2B sales, and support marketing activity across digital channels including social media, email, and web. You’ll also contribute to reporting, relationship management, and the ongoing development of the product offer.
We’re looking for someone with experience in sales or account management, strong digital marketing skills, and a confident, collaborative approach to working with partners. Knowledge of the student or education sectors is a bonus, but not essential.
This is an exciting opportunity to make a meaningful impact in a role that combines strategic thinking with hands-on delivery – all within a purpose-driven organisation committed to supporting students.
Who you are
To succeed in this role, you’ll need strong skills in sales, account management, and digital marketing. You should be confident in building and maintaining relationships with partners – from commercial brands to educational institutions – and be comfortable negotiating and communicating with a wide range of stakeholders. Strong written and verbal communication skills are essential, as is the ability to collaborate with colleagues across teams. You’ll need to be organised, able to manage multiple projects at once, and confident working with data – including reporting on sales and marketing performance. A good working knowledge of tools like Microsoft Office and digital marketing platforms is important, and experience with affiliate platforms or CRM systems would be a plus. We’re looking for someone who brings initiative, attention to detail, and a positive, solutions-focused mindset. An understanding of the student market or education sector is helpful but not essential – what matters most is your ability to engage partners, drive results, and work sympathetically in a values led organisation where many of our outcomes focus on doing the right thing, with ethics at the heart of our work.
Why apply?
As well as a great place to work, we offer a range of benefits including:
- Generous holiday entitlement (starting at 27 days per year rising with service to 30 days, pro rata for part time)
- Enhanced sick, maternity, paternity, shared parental and adoption pay
- Paid volunteer days
- Health Cash Plan
- Pension scheme with employer matched contributions up to 6%
- Employee Assistance Scheme
- Cycle to Work Scheme
- Childcare Allowance
We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. You can be yourself here whoever you are, be proud of the work you do and build a career in a place that knows different is good.
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
Closing date for applications is Wednesday 23rd July 2025 (23:59).
If you’re successfully shortlisted we’ll see you at an interview on Tuesday 5th August 2025.
REF-222557
Hybrid working with two days per week in Peterborough
Full-time, 35 hours per week
Are you passionate about international development and ensuring marginalised communities are able to access global health services? Do you want to be instrumental in ending one of the world’s most ancient diseases? Are you able to walk alongside our partners, across Africa and Asia, offering prayer, compassion and technical support, as they strive to transform the lives of some of the world’s most marginalised people? Is God calling you to follow in the footsteps of Jesus and serve those affected by leprosy?
Today, one person every two minutes is diagnosed with leprosy. It’s a disease of poverty, striking the most vulnerable. Left untreated, it causes permanent disability. Stigma means that people affected by this disease are often rejected by those closest to them and excluded from basic services.
Within our dynamic programmes team, you’ll be working alongside supportive colleagues who are passionate about ending leprosy and transforming lives. We have a culture of learning and growing together and will provide training in best practice, ensuring excellence in all we do. You will have at least three years’ work experience in an international development programming role or similar setting (ideally in the global South), with a degree in a relevant discipline. You will have monitoring, evaluation and research skills, with the capacity to work on your own initiative and will be an excellent cross-cultural communicator. We are particularly interested to hear from people with expertise in disability services, public health, research, quality assurance, or social enterprise development. However, those with experience in community development and working in fragile states would also be most welcome to apply.
You will be responsible for the development of UK-funded programmes, supporting the capacity development of overseas partners and managing income streams from large donors. In addition, you will champion our work on the global stage and engage in national and global advocacy on Neglected Tropical Diseases (including leprosy), global health and disability issues. This will require travel overseas for approximately eight weeks per year.
The Leprosy Mission Great Britain (TLMGB) is a leading international Christian development organisation with over 150 years’ experience and is part of The Leprosy Mission worldwide family. TLMGB serves the poorest of the poor in 9 countries across Africa and Asia, raising funds and developing partner capacity to provide life-changing healthcare, training and job opportunities for people who have been excluded and rejected.
TLMGB has a zero-tolerance approach to any harm to, or exploitation of, our beneficiaries, staff and communities we come into contact with. Recruitment to roles within TLMGB includes, in particular, criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. In addition, the successful candidate will be required to undertake a work health assessment questionnaire.
TLMGB is an explicitly Christian charity. Working alongside our Christian partners in often challenging and difficult circumstances, we come together regularly in prayer and also attend devotional prayer meetings. There is also an expectation to offer prayer to support our partners overseas and as such this role carries an occupational requirement to be a practising Christian. We are committed to diversity and welcome applications from appropriately qualified candidates from all sections of the community who have a right to work in the UK.
To apply and for more information on this role and the work of TLMGB, please visit our website.
Closing date: 9am on Friday 25 July 2025.
Pre-liminary interviews via Zoom: Date to be agreed.
In-person interviews at the Peterborough Office: Wednesday 6 August 2025.
We may close the vacancy early depending on the numbers of applicants. To avoid disappointment please apply early.
Registered Charity number 1050327.
Location: Head Office (Camden)/Hybrid
Salary: £65,968 per annum (Fixed Salary)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: 31st July 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as the Director of People & Culture at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About Us
Solace Women’s Aid is dedicated to ending the harm caused by gender-based violence. We work with women and children, offering services that are tailored to the unique needs of survivors. Our approach is holistic and empowering, partnering with survivors to help them achieve independent, abuse-free lives.
About the Role
Reporting to the CEO, Solace is looking for someone who is an impactful ambassador, passionate about the women’s sector and the opportunities available across London and wider UK. We are looking for an individual who is dedicated to our cause and who can lead a team to deliver our strategic aims. The best candidate for this role will be a visible and inspirational leader, with experience of leadership and management at this level as well as relevant professional qualifications. They will be able to build effective relationships across a network of stakeholders and deliver projects on time and, due to the nature of the charity, within a restricted budget.
About You
You'll be a visible leader, who is strategic and people-focused, passionate about shaping workplace culture whilst driving organisational success through its people. You thrive in environments where you can foster inclusivity, with a proven ability to work closely with Executive teams and Boards. You'll also be committed to developing talent, building strong and purpose-driven relationships and company culture across Solace.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
We are looking for a Digital Communications Coordinator to cover maternity leave and to support our busy Communications team.
The Digital Communications Coordinator is a key role within CLAPA, responsible for implementing our digital communications strategy to engage and inspire the UK cleft community. This role moves beyond content creation to take ownership of CLAPA’s digital communications across social and email platforms, ensuring online communications are strategic and data-driven. Working closely with colleagues across the organisation, this role supports the planning, delivery, and monitoring of campaigns that inform, support, and connect the cleft community in the UK.
This is a hands-on role suited to someone with a good understanding of digital communications and a passion for community engagement. The Coordinator will manage day-to-day digital content, respond to online enquiries, and support internal teams with their communications needs. They will also play an important part in maintaining CLAPA’s brand and voice across all channels, ensuring our communications are accessible, on-brand, and effective.
NB - We reserve the right to close applications early if we receive a high volume of strong candidates.
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead (contact details on our website).
Events at Unifrog
Whether we’re hosting our annual conference for 300 teachers and advisors in the UK, delivering networking events for international school counselors across the world, or bringing together professionals from across the university and employer sectors to provide them with networking opportunities and unique insights into our student audience, we strive to make our events as engaging and useful as possible.
All events at Unifrog are created to best support our students, teachers and advisors, and our university and employer partners at key stages of the academic year:
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In-person conferences give UK teachers and advisors the chance to connect with top universities and employers, keep up-to-date with the latest in careers education, and network with the Unifrog team.
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International networking events take place in Europe, the Middle East, and Asia to facilitate one-on-one conversations between university representatives and international school counselors, giving counselors the valuable opportunity to get tailored advice and guidance relevant to them and their students.
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We also run loads of virtual events throughout the year for all our different audiences, including large scale virtual university and apprenticeship fairs for students.
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In addition, Unifrog’s partner-facing teams attend external conferences and events across the globe to network with partners and prospective partners. The Events team makes sure they have all the conference kit and marketing materials they need to be successful.
What you’ll do
As Events Assistant, you’ll play a key role in supporting the team to make sure all our events are delivered to the highest standard. You’ll be working closely alongside our Head of Events and Events Leads as part of our growing Marketing team to make sure all our events help students to make informed decisions about their next steps.
In-person events:
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Work alongside the Event Lead, the main point of contact for Unifrog’s in-person conferences and events, to support the planning and delivery of these events and make sure they’re a success.
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Play a key role on the day - lead on the set up and pack down of events and be an expert on the event logistics, on hand to support attendees, the Event Lead, and the rest of the Unifrog team.
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Manage the registration desk and welcome attendees as they arrive, giving them a fantastic first impression of the event and helping them with any questions they may have.
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Support with research and planning future events, including conducting initial site visits.
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Support with writing and sending conversion and follow-up emails for events.
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Draw on your own experiences to make sure that all our events are relevant and provide value to our different audiences.
Virtual events:
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Work alongside the Event Lead, the main point of contact for Unifrog’s webinar series and university fairs, to support the planning and delivery of these events.
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Ensure the smooth running of our university fairs. Become an expert user of the iVent platform – send reminders of session start times, spark conversations on the chat function, and solve any technical issues.
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Act as a host for some of our events – run live sessions, field questions from participants, and facilitate discussions between our expert panelists.
External conferences:
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Provide ad hoc support with the logistics of our conference equipment and make sure equipment and materials are delivered to external conferences and returned to the office in time.
Other responsibilities:
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Support with our events inbox to make sure all emails are responded to in a friendly and professional manner within 24 hours (excluding weekends and holidays).
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Develop an in-depth understanding of our different audiences.
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Support the wider Marketing and Events team with ad-hoc requests.
What we’re looking for
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An experienced and confident events professional who enjoys working collaboratively with colleagues and stakeholders at in-person events, brings positive energy to the team, and is excited by the opportunity to support events around the world
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Experience in organising events, especially in-person events
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Highly organised and happy to have responsibility for different projects and deadlines
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High level of attention to detail
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Excellent communication skills - both in person and written
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Confident with Google sheets and docs as well as Zoom, and happy to learn new platforms such as iVent
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Comfortable working both as part of a team and independently, and able to take the initiative
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An interest in the education sector
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Proactive attitude and willingness to get stuck in. You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you, you love organising events, and are an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll regularly be working with:
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The Events team, including our Head of Events and Events Leads
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The wider Marketing team, including our Head of Marketing and Marketing Leads
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Our partner-facing teams: Higher Education, Employer, UK schools, and International schools teams
You’ll be line-managed by Unifrog’s Head of Events
Key benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£30,000 - £31,000 per year, depending on experience (Grade A).
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Fixed-term contract until November 2026.
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Split your time between working remotely and at our office in Hoxton, London (minimum of two days per week).
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.
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Start date: as soon as possible, though we will be flexible for the right candidates.
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If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00am (BST) on Wednesday 23rd July 2025.
Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
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i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
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ii. In your opinion, what are the top three things that would make an in-person teacher conference in the UK a success? (250 words)
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iii. Can you describe a time during an in-person event when you noticed a potential problem and took initiative to resolve it before it became a bigger issue? (250 words)
Stage 2: Phone interview (15 minutes)
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The next stage of the application process will be a short phone interview.
Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 4th August.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.