Projects & Performance Officer

Salary £21,000 - £23,000 per annum

Working Hours 37 hours per week (19 hours on Bridges and 11 hours on

Family Matters). This post is part funded by the European

Social Fund and the National Lottery Community Fund

Length of Contract Until March 2022

Location West Bromwich, B70 9SJ

Sandwell Consortium are looking for a skilled and enthusiastic Projects & Performance Officer whose role will be to manage and support effective, efficient and high quality programme and project service delivery of employment support, ESOL , Advice and other community based services across Sandwell and the Black Country to those most in need and hardest to reach.

In particular we are looking for someone to support the management of Big Lottery & European funded Building Better Opportunities, Bridges and Family Matters, employment support programmes and Sandwell Council funded ESOL and Advice programmes.

The Consortium delivers primarily through its member organisations, and you will be responsible for supporting, managing and monitoring member delivery.

We are looking for someone:   

• With experience of and skills in planning, managing and monitoring projects and programmes with a range of targets, outputs, and outcomes to time and quality standards
• With the ability to process financial claims and monitor project budgets
• The ability to manage multiple priorities and plan workload to meet tight deadlines.
• Who is self-motivated, excellent communicator, and used to working in multi-disciplinary –multi agency partnerships.

Job description and person specification is available on our website.

To apply

Please send a comprehensive CV and a supporting letter (maximum three sides of A4) demonstrating your relevant skills and experience and how you meet the person specification.

Closing Date 5:00 pm Monday 11th November 2019

Background

Our mission is simple: to get refugees cycling! We are a community of cyclists, refugees, mechanics and volunteers. We collect donations of second-hand bikes, fix them together at our workshop, and then donate them to asylum seeking refugees. We have donated nearly 5,500 bikes to date. A proportion of the bikes that we receive are sold to the public through our online shop to generate income for the charity and ensure our long-term sustainability.

The Bike Project is a charity going through a significant period of growth as we address increased demand for our services and our social enterprise. This full time position is required to coordinate our service delivery in Birmingham as we grow bike donations and sales. We are looking for someone who can help us pursue our charitable mission and sustain our commitment to support refugees throughout the UK.

What it is like to work here

The Bike Project is a fun, interesting and supportive place for you to grow and professionally develop in the charity and social enterprise sectors. You will report to the West Midlands Operations Manager and you will have a high level of autonomy as you bring your expertise in administration and coordination to our already highly specialized team.

We particularly encourage applications from women, disabled, and Black, Asian and Minority Ethnic (BAME) candidates, and those who have personal experience of being a refugee. The Bike Project is a Living Wage accredited employer.

Job purpose

This role is responsible for coordinating service delivery for The Bike Project in the West Midlands, Supported by the wider operations team, you will work on a variety of projects including bike collections, donations, Pedal Power and Bike Buddies and take a lead at our weekly bike donation sessions for refugees The post holder will be expected to maintain a good working knowledge of The Bike Project’s programmes, products and policies and maintain good working relationships with a variety of external stakeholders.

Duties and responsibilities

• Responsible for administrative duties and tasks to support the day to day operations of the social enterprise and charity. 
• Coordinate a smooth working environment through the management of IT and telephone infrastructure and support contracts, oversee general maintenance and implement fire, health and safety recommendations.
• Provide high quality support to beneficiaries, including the resolution and closure of complex queries with minimal supervision.
• Assist in the coordination of weekly bike donation sessions in the West Midlands as well as other events and activities from time to time.
• Assist with organizing calendars, events and training for the staff team
• Maintain good relationships with key stakeholders in the region, including suppliers, supporters, referral partners, customers and beneficiaries.
• Contribute to the development of operating procedures, under guidance from the West Midlands Operations Manager.
• Handle large volumes of sensitive data using multiple platforms including our CRM system (Salesforce), and ensure that data protection and filing systems are adhered to at all times.
• Assist with the management and retention of volunteers.
• Conduct all duties in a manner that is non-judgmental
• Perform any other reasonable duties on an ad hoc basis as required by the charity.

Qualifications, Knowledge and Experience

• Excellent English language skills (both written and oral) are essential for this role. Additional language skills (preferably Arabic, Farsi, Turkish, Tigrigna French or Amharic) will be considered beneficial.
• Minimum of 2 years’ experience of delivering administrative support, preferably within the retail or charity sector.
• Experience of coordinating projects and activities, to meet targets and objectives within a strategic framework.
• Experience of managing external stakeholders and a demonstrated ability to cultivate and maintain good working relationships.
• High level of organizational skills with exceptional attention to detail and a thorough and systematic approach to diagnosing and solving problems.
• Excellent interpersonal awareness and communication skills with the ability to listen and understand the needs of others and to inspire stakeholders to donate bikes to The Bike Project.
• Knowledge of the refugee sector in the UK, and a passion and enthusiasm for making a difference to the lives of refugees.
• Experience of working or volunteering for a charitable organization is seen as beneficial. 
• Previous experience of coordinating volunteers is beneficial.
• An ability to conduct all duties in a manner that is non-judgmental and respects differences.
• Advocate for cycling who shares The Bike Project’s values and ethos, and is committed to The Bike Project’s vision.

Working conditions

This job will include working from time to time with vulnerable people in sometimes challenging situations, as such, a DBS basic disclosure will be required. Some travel to our head office in London will be required from time to time.

Physical requirements

None.

Direct reports

Volunteers.

Application Process

All candidates must provide a CV and covering letter (no longer than one page in length) that addresses the person specification and states how you heard about this job opportunity. 

The closing date for applications is midnight on Sunday 1st December. Interviews will be held on Wednesday 4th and Friday 6th December at The Old Print Works, Birmingham, B12 9AH.

Please direct all enquiries to Sarah Goss, West Midlands Operations Manager.

Flexible location

The successful candidate will be a strategic partner to both the business and the People directorate in order to attract, retain and develop high calibre people to the organisation creating bold and inclusive people strategies that align to business strategy. Holistically the role is responsible for the end to end employee journey and will involve a mix of people skills such as business partnering, talent acquisition and talent development.

The successful candidate will be working for a great organisation with a developing culture and who truly value their employees.

A strategic thinker with the ability to navigate complex and ambiguous situations to provide clarity and recommend areas of focus, creating a compelling vision is second nature to you. You’ll have a proven ability to strategically lead an inventive function that adds value to the leadership team and our whole service, excellent budget management skills and the ability to manage multiple projects simultaneously.  

Successful candidate will:

• embrace and lead change
• be outcome focussed and self-motivated
• be flexible and enthusiastic in implementing plans
• have a passion for people and culture
• be customer focussed

Closing date: 27/11/2019

Interview date: w/c 9 December

Citizens Advice recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.   We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates. 

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

UpRising are recruiting for a full-time Senior Programme Manager to be responsible for managing and supporting the delivery of our Birmingham programmes for a minimum fixed-term of 9 months.

About UpRising:

Our mission is to open up the pathways to leadership for talented young adults from diverse and underrepresented backgrounds and to equip them with the knowledge, networks, skills and confidence to fulfil their leadership potential, find new opportunities and transform the world around them through social action.

The Role:

We are looking for an inspiring and motivated individual looking to make a tangible difference in the lives of young people from diverse and underrepresented communities. This role will manage and support the delivery of our Birmingham programmes as well as build our networks locally. Responsibilities include but are not limited to programme planning, budget management, stakeholder management and supporting the programme coordinators where necessary. 

The successful applicant will need to undergo a DBS check, and will need to be able to travel to, or be based in, Birmingham. For the full details of this position (including job descriptions, competencies and how to apply), download our job pack.

Please be advised this is a maternity cover role and therefore the contract we are offering is fixed-term only.

We encourage all candidates to apply early as we may close applications before the deadline.

Important application details:

Application deadline: 8:59AM Monday 4th November 2019

Interview date: Monday 11th November 2019

To Apply: 

1. Please send your Cover Letter and CV through our online portal.

2. For diversity monitoring, we also request that you fill in our Equal Ops Form,

Please note that we may contact suitable applicants before this date so you are encouraged to apply early.

Birmingham Settlement supports people to lead fulfilling happy lives; creating communities and places where people want to live.

35 Hours per week

£24,360 per annum + contributory pension scheme

25 days A/L

Initial contract will run to 30th November 2021 (extension subject to funding)

Since 1899, Birmingham Settlement has been supporting people to lead fulfilling happy lives; providing services and actions that enable people to gain new skills, to build confidence and to establish social and community networks to create opportunity and to improve lives.

The organisation is committed to improving the lives of older adults and is linked with Birmingham City Council’s “Prevention & Communities” programme that supports a vision for every older adult citizen to be able to live healthy, happy and independent lives in their own homes and communities.  The successful candidate will provide an assessment and case management service that will enable older adults to access appropriate support and services that focus on prevention and maintaining maximum independent living.

This role provides an excellent opportunity to contribute and make a real difference to older citizens within their communities

No agencies please.

Closing date: noon on Wednesday 20th November 2019

Interviews: Tuesday 3rd December 2019

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community.

Registered charity number 517303

Corporate Fundraiser

Hours: 37.5 hours week plus evenings and weekends as the role requires. 

Salary: Band 5 (£24,018- £30,555 per annum according to skills and experience)

Location: The Cedars, Compton

Closing Date:  15 November 2019

We are seeking a passionate and results driven fundraiser to help us generate income in order to deliver our new strategy.

If you are an enthusiastic professional with experience of sourcing and managing substantial corporate partnerships there couldn’t be a better time to join Compton Care. We are going through a period of growth and have some very exciting future plans to help us reach our goals.

Our Corporate Fundraiser will play a big part in ensuring the success of our new strategy by helping to develop a range of activities and engagement tools aimed at our corporate supporters to achieve income targets as well as offering excellent supporter care.

Essential Criteria:

• A minimum of  2 years’ experience who can evidence their ability to achieve income targets through successful acquiring and managing partnerships with businesses.
• Experience of reporting on financial performance and evaluating the success of projects and campaigns.
• Strong IT (including database) skills and a good eye for detail.
• Highly organised and able to handle a busy and varied workload.

Department: Business Development

Contract Duration: 6 months

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Citizens Advice is a leading provider of debt advice and financial capability services across England and Wales.  In the last year, we helped 380,000 clients with 916,000 debt issues through our local network and had 3.2m page views of our debt content on the Citizens Advice Website.

To support this work, Citizens Advice has a team focused on money advice development team covering debt and energy advice alongside financial capability. Reporting to the Head of Money advice, this role is responsible for the development and delivery of the programmes of work under the debt and financial capability strategies.

We are seeking an exceptional candidate with significant experience of debt advice and financial capability work whilst the current postholder is on secondment.

It is crucial that the successful candidate has highly developed project management and strategic thinking skills and has significant experience of managing effective organisational design and change, particularly where there is a high level of public interest in the outcome.  The successful candidate will be experienced in using their analytical and judgement skills, with the ability to develop and compare alternative courses of action and arrive at well-reasoned recommendations.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates. We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Interview date: 2nd December 2019

Location: The Cedars

Status: Maternity Cover

Salary: £19,882- £30,555

Closing Date: November 21, 2019 5:00 pm

Are you passionate about fundraising?  Are you looking for an opportunity to grow your skills and CV?

We are a fast paced and growing team of fundraisers working hard at a very exciting time for Compton Care.  We are looking for a passionate and results driven person to join our Supporter Care team as an Individual Giving Fundraiser to help us grow income from new and existing donors through individual and in memory donations and regular giving.  You should be a dynamic and flexible person, and passionate about giving supporters a gold standard experience.

 Main Responsibilities

•  To grow income from new and existing donors through individual and in memory donations and regular giving.
• To co-ordinate the appeals programme and direct marketing initiatives.
• The role will encompass supporter acquisition, development and retention and seek to build long term relationships with donors by providing a gold standard supporter journey.

Essential Criteria:

• At least 2 years’ fundraising experience, preferably in an individual giving capacity
• Experience of in memory fundraising.
• Experience of creating and managing direct marketing campaigns to promote appeals/campaigns to supporters.
• Highly motivated and people/customer focused.
• Excellent planning and organisational skills with problem solving ability.

We are looking for someone to help us to establish our first ever apprenticeships! Ambition Institute is mobilising to deliver higher level apprenticeships for qualified teachers from 2020 - enabling schools to use their apprenticeship levy to maximise impact on pupil outcomes through supporting their educators to keep getting better.

This role will develop expertise, advise internal teams and provide the interface with external accreditation partners and agencies, to award accreditations across our programmes and access associated funding.

The manager will be responsible for coordinating activities across departments to ensure that all accreditation requirements are fulfilled, and appropriate standards are maintained, establishing and overseeing efficient administrative systems. They will also support development work to secure new accreditations where needed.

The ideal candidate will possess the following qualities: 

• A strong commitment to helping educators serving children from disadvantaged backgrounds to keep getting better
• Previous experience of securing, awarding and/or ensuring compliance in the provision of accreditations 
• Strong project management skills with experience of complex projects with multiple stakeholders
•  Ability to understand and interpret complex regulations and provide advice to other specialist teams
• Good knowledge of EFSA funding rules and apprenticeship provision and requirements in general
• Excellent communication skills with the ability to persuade & influence
• Excellent stakeholder management, building positive and effective relationships with internal teams in a matrix structure as well as external agencies.
• Experience of developing and working with processes and systems relating to compliance and data management.
• Experience of working with large amounts of data, including interrogating and quality assuring large datasets, and the submission data returns to external agencies.
• A high degree of self-motivation and initiative, with the ability to proactively progress projects, making sound judgements on when to act and when to seek guidance, support or approval.
• Exemplary organisational skills to manage a complex workload to a high standard with meticulous attention to detail. 

Our offer 

We are happy to announce that we will be able to offer you: 

• Flexibility on how you work – agreed between you and your line manager 

• A competitive annual leave entitlement of 25 days, plus bank holidays 

• A generous employer pension contribution of 11% (10% pension plus 1% NI rebate) 

• Competitive salary rates

• Access to an interest free season ticket and bike loans, as well as eyecare vouchers 

• An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters. 

• A robust learning and development offer that ensures your continuous professional development 

How to apply 

To apply for any of our vacancies or for any questions or queries please visit our website. 

Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality. 

Unfortunately, due to the number of applications we receive at this stage we will not be able to contact unsuccessful applicants.

We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation. 

As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.  

Job title: Community Manager 

Contract: Full time

Reporting to: Europe Director

Location: Birmingham, UK

Who are we

Christian Vision (CV) is an international Christian organisation, founded in 1988 in the United Kingdom. Our organisation has offices in more than 35 countries of the 7 regions: North and Latin Americas, Europe, Africa, Asia Pacific, CIS and Middle East. Today over 400 employees worldwide work in CV.

As part of our mission and vision to introduce a billion people to Jesus, we specialise in projects using modern technologies, in particular, Internet resources. One of our key activities being yesHEis.

Our team consists of passionate Christians, who love Jesus and use their gifts and talents to tell people about Him. See more information about us on our website www.cvglobal.co

Job Overview

We are looking for a Community Manager.

The Community Team are engaged in the development of partnerships with churches and denominations within the Christian community, in the UK and across Europe, as well as building awareness of and promoting the products of Christian Vision. The team are also responsible for the development of the resources which enhance growth and expansion of local church communities.

The Community Manager is responsible for the delivery of all aspects of the community strategy across the region.

Strategic Responsibilities

• Develop and implement the Community strategy;

• Developing relationships for partnership engagement with CV’s projects;

• Participation in the development of new products and resources of the organisation;

• Launch and coordination of representatives in the countries of the region;

• Communication and exchange of experience with the organisation’s offices in other countries;

• Deploying the strategy to the UK team and representatives in the countries of the region.

Operational Responsibilities

• Leadership and team management;

• Achievement of goals and growth of KPIs of the department;

• Searching and implementation of communication technologies (CRM, chatbots, messengers, etc.);

• Development and maintenance of operational reporting and budgeting;

• Regular web conferences with global operations;

• Organisation and coordination of events;

• Providing systemic and professional communication for internal teams and external partners;

• Regular participation in conferences and events.

Essential Skills/ Experience/ Education

• Team management and leadership (3+ years);
   
• Experience in project management and Proficiency with MS Office / Google Docs;
   
• Sociability, strategic thinking, responsibility, autonomy in work, openness to innovation.
   
• Experience in the Corporate environment (3+ years)
   
• Strong Christian faith is an occupational requirement 
   
• Graduate education;

What We Offer

CV offers a dynamic and unique working atmosphere, with a lively team focused on using the internet for evangelism and mobilising Christians to share their faith. Teams contribute to a well-funded and resourced global strategy, to use the latest technologies and online best practices, to create demand in Christian faith and connect interested individuals to church networks for follow up and discipleship.
 

• Work in an international Christian organisation;

• Creative and friendly team;

• Training and opportunities for professional growth;

• Comfortable office / cutting edge vibrant office culture / posh coffee and annual hot cross buns and mince pie tasting.

Applicants must send a CV with a covering letter.

Salary and Benefits: Discussed at interview, based on experience and expertise of the candidate

Closing date for applications: Tuesday 19th November 2019

Please, send your CV, with a portfolio of experience and examples with a cover letter to the address provided.

By submitting a CV for this vacancy, you consent to the use of personal data by the organisation in the framework of the current legislation of the UK. CV EU guarantees the confidentiality of applications and the negotiation process when selecting candidates for the vacancy.

Job title: Marketing Manager 

Contract: Full time

Reporting to: Europe Director

Location: Birmingham, UK

Who We Are

Christian Vision (CV) is an international Christian organisation, founded in 1988 in the United Kingdom. Our organisation has offices in more than 35 countries of the 7 regions: North and Latin Americas, Europe, Africa, Asia Pacific, CIS and Middle East. Today over 400 employees worldwide work in CV.

As part of our mission and vision to introduce a billion people to Jesus, we specialise in projects using modern technologies, in particular, Internet resources. One of our key activities being yesHEis.

Our team consists of passionate Christians, who love Jesus and use their gifts and talents to tell people about Him.

See more information about us on our website www.cvglobal.co

Job Overview

We are looking for a Marketing Manager.

The Marketing Manager needs to be a person who masters the tools of digital marketing and finds new opportunities for improving the effectiveness and awareness of our projects in the UK and across Europe.

We are looking for a Marketing Manager who likes to work with numbers, KPI’s, social networks, conversion, and who also knows how it can be applied to achieve the mission and goals of Christian Vision, a nonprofit organisation.

How Can You Contribute

• Build an effective strategy for promoting and increasing of brand awareness;
• Implement an annual planning process of marketing activities (tools, goals, budgets) aimed at achieving planned KPI;
• Develop the projects and products of the organisation;
• Lead and develop teamwork;
• Work with contractors and partners;
• Successfully manage projects of web application development, which involves the development of a project passport, preparation of terms of reference, prototyping, final testing and launch;
• Ensure the interconnection of the local marketing strategy with the global strategy of the organisation, which implies regular interaction with teams from other offices of the organisation;
• Successfully manage advertising campaigns, which involves the development of media plans, approval of designs, collection and analysis of results;
• Manage the team, which includes participation in the recruitment process and development of team members.

Essential Skills/ Experience/ Education

• Graduate education;
• Experience in digital marketing (3+ years);
• Experience in team management (3+ years);
• Experience in developing marketing strategies;
• Experience in project management;
• Knowledge of product promotion tools (SMM, youtube, PPC, landing page, content-marketing, PR).
• Knowledge of analytics principles and tools.
• Strong Christian faith is an occupational requirement

What We Offer

CV offers a dynamic and unique working atmosphere, with a lively team focused on using the internet for evangelism and mobilising Christians to share their faith. Teams contribute to a well-funded and resourced global strategy, to use the latest technologies and online best practices, to create demand in Christian faith and connect interested individuals to church networks for follow up and discipleship.

• Work in an international Christian organisation;
• Creative and friendly team;
• Training and opportunities for professional growth;
• Comfortable office / cutting edge vibrant office culture / posh coffee and annual hot cross buns and mince pie tasting.

Applicants must send a CV with a covering letter. 

Salary and Benefits:Discussed at interview, based on experience and expertise of the candidate

Closing date for applications:  Tuesday 19th November 2019

Please, send your CV, with a portfolio of experience and examples with a cover letter. 

By submitting a CV for this vacancy, you consent to the use of personal data by the organisation in the framework of the current legislation of the UK. CV EU guarantees the confidentiality of applications and the negotiation process when selecting candidates for the vacancy.

Job Title: Marketing Manager

Contract: Perm

Hours: Full time- 35 hours a week

Location: London or Brimingham

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

This exciting marketing manager role will play a key part in supporting the delivery of one of the largest initiatives in our history.
As part of our mission to work with one million young people over the next 10 years, we will support 10,000 young people into health and social care careers over the next 4 years. Our new marketing manager will lead the marketing planning and tactical implementation to achieve this.

You will join our team to work on this ground-breaking project that will see The Prince’s Trust work in partnership with health and social care organisations across England to be part of solving the health and social care workforce challenges, and encourage young people to start a valuable career in the health/care sector.

To learn more about the role please visit our website

The Prince’s Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince’s Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.  To help you with the supporting statement section, you may want to visit our website to download a copy of the Prince’s Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

A position has become available within a newly structured RFEA Support Centre (RSC) situated in Birmingham for a Centre Manager to further develop and manage the RFEA's client contact centre operations across three distinct delivery pathways (Career Transition Partnership, Veteran's Employment and Project Nova). As the Centre Manager you will have strategic leadership and management of the RSC as well as providing high level direction, planning and integration and coordination of all RSC operational activities to specific delivery standards and a clear set of output targets and performance indicators. You will be the Subject Matter Expert (SME) on all RSC operation issues and manage and integrate three multi-disciplined teams each with its own Team Leader to provide the very best delivery to all CTP clients and RFEA beneficiaries.

The ideal candidate will have proven leadership, management and motivational skills with a commitment to provide quality delivery and best practice across the Centre. A highly collaborative, articulate and pragmatic individual demonstrating excellent influencing and interpersonal skills is fundamental. The ability to embrace continuous improvement and drive forward change is essential.

Principal Responsibilities

• Overall effective management of the delivery of RSC outputs and integration of the three key pathway outputs, including the performance management of the Centre Team Leaders.
• Be the single point of contact for the RSC for cross team matters such as coordinating visits, ISO 9001 Audits and Inspections, standards, safety, Fire Evacuation and office safeguarding.
• Play a proactive role in the RFEA Development Strategy by innovatively generating new ideas and initiatives to improve the business while accurately forecasting resources required to meet the targets.
• Lead on Change Management and Continuous Improvement as well as actively implement new initiatives to improve performance, efficiency and time management.
• Provide strategic leadership and direction for the RSC and high-level advice on all associated issues for RFEA senior management.

Essential Competencies

• Proven leadership, management and motivational skills.
• Motivated self-starter with commitment to quality delivery.
• Ability to manage effectively a high performing, integrated multi-disciplinary team dedicated to achieving strategic outcomes.
• A highly collaborative individual who can demonstrate excellent influencing and interpersonal skills with the ability to quickly establish credibility, influence and build relationships with key stakeholders at all levels.
• Passionate and driven to lead and uphold the RFEA Values in the workplace
• Ability to exercise appropriate judgement, identify, manage and clearly mitigate risk.
• An accurate and methodical approach with strong attention to detail.
• High quality verbal and written communications skills with a personable manner and strong presentational skills.
• Excellent problem resolution skills; ability to use own initiative to proactively and creativity to tackle new and recurring issues where no guidance or protocol exist.
• Evidence of continuous improvement management ability through track record of providing innovative and creative solutions.
• Excellent IT skills - experience of business administration, in particular the use of databases and CRM systems to accurately record data.

RFEA Values

• Expert – We are always professional and knowledgeable, delivering the highest quality support.
• Supportive – We are respectful, helpful and empathetic to the needs of others.
• Passionate – We have a genuine belief in our cause and a powerful desire to support our clients.
• Open and honest – We trust each other, are open and candid, and take ownership of our actions.
• Resilient – We are flexible and adaptable to change, encouraging innovation and creativity.
• Collaborative – We thrive on new challenges and building relationships and partnerships.

Ideally you should be NVQ Level 5 qualified in Information Advice and Guidance, however, appropriate training will be given.

The position is Full Time and you will be required to work 37 hours per week. A competitive salary and employment benefit package of £32,000 to £36,000 depending on qualifications and experience. Job satisfaction is guaranteed.

To apply, please submit your covering letter and CV. Closing date is 6th December 2019.

Successful candidates will be required to undertake Ministry of Defence security clearance which requires applicants to have been resident in the UK for over 5 years.

Project Coordinator - Hoarding 

Salary £22,238 - £24,986

Birmingham - covering Castle Vale ward and Sutton Coldfield

Full Time

Fixed Term to 30 September 2021

Our client is building a new team of dedicated and passionate people to deliver a new and exciting wellbeing project in the Sutton Coldfield and Castle Vale areas of Birmingham.

• Are you committed to improving the wellbeing of people with complex needs?

• Are you empathetic, sensitive and committed to taking a personalised approach? 

• Do you have experience of working with people affected by self-neglect or  hoarding disorder? 

• Are you organised, innovative and motivated? 

If so they would love to hear from you.

Working with some of the most vulnerable adults in the local area, often at times of crisis, their project aims to provide support and services that will improve lives whilst growing important networks around the people that need them most.

Working as part of the Wellbeing First team, the successful candidate will lead on their exciting Hoarding pilot, developing holistic approaches to supporting people affected by hoarding and/or self-neglect which may escalate to hoarding behaviours.

Due to the nature of the project there may be occasions when evening or weekend work is required. 

Applications should be submitted no later than midday on Friday 22nd November 2019.