Project manager jobs in east of england

Battersea is entering an exciting phase of innovation and transformation during this first year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals.bThis role sits within the Philanthropy, Partnerships & Commercial (PPC) team, made up of Philanthropy & Trusts, Corporate Partnerships & Commercial, Special Events & Stewardship, and Fundraising Operations.

The focus of the Philanthropy & Trusts team is to build a solid base of support through excellent stewardship of existing trusts and major donors alongside cultivation of new prospects, reached through prospect research and the networks of senior volunteers.
The key purpose of this Philanthropy Manager is to meet both financial and strategic KPIs, by managing a portfolio of key individual relationships and cultivating new prospects to support the long-term health of the Philanthropy pipeline. This role, together with Battersea’s other Philanthropy Manager, will also work closely with senior leadership, senior volunteers and other individuals to open up networks and introduce new major donors to Battersea.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd August 2025
Interview date(s): w/c 11th August 2025 (1st round), w/c 18th August 2025 (2nd round)

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Tom’s Trust, a charity dedicated to providing clinical psychology support to children, with brain and central nervous system tumours, and their families.  We currently have services in East Anglia, the North East, North West of England and Thames Valley and have ambitious plans to extend our reach but need your help to do so!

Are you a passionate, highly motivated and organised individual? Do you have brilliant application and report writing skills and are able to build effective relationships with donors? If you are, we are seeking a Trusts & Foundations Manager to be an integral part of the Fundraising team where you will be responsible for submitting applications to Trusts & Foundations for our services in the UK.

You will have a minimum of 3 years' experience at management level and will be working to deliver Tom’s Trust’s ambitious targets for trust and foundations income for the coming years and beyond. The post-holder will help to research and explore new avenues for funding and building a strong pipeline of new donors who have the potential to support the charity over multiple years. You will be building and maintaining strong relationships with stakeholders at charitable trusts and corporate foundations and preparing and delivering targeted funding applications to those organisations.  You will be able to build upon and develop a compelling case for support for both the services we offer as a whole and for specific projects that reflect our work.

Applications are open until 9am on Friday 24th July but we will interview on a rolling basis and will appoint sooner should we find someone suitable so please apply at your earliest convenience.

Tom’s Trust actively welcomes candidates from diverse backgrounds. We believe that everyone has the right to be treated with consideration and respect. Tom’s Trust is committed to achieving a truly inclusive environment for all, by developing better working relationships that release the full potential, creativity, and productivity of each individual.

Supporter Acquisition Manager – Temporary Contract
Location: London – 2 days per week on-site
Day Rate: £185.77 + £23.12 holiday pay
Contract: 3–6 months, with potential to go permanent

A leading UK charity is seeking an experienced Supporter Acquisition Manager to join their fundraising team on a temporary basis. This is a fantastic opportunity to lead on high-profile, multi-channel campaigns that attract and inspire new supporters—at a pivotal time for the organisation.

About the Role

As Supporter Acquisition Manager, you’ll take ownership of end-to-end delivery of direct marketing campaigns focused on recruiting new donors. You’ll manage campaigns across a mix of online and offline channels—such as paid social, PPC, DRTV, and direct mail—and will be responsible for budgets reaching up to seven figures.

Working closely with media and creative agencies, internal stakeholders, and suppliers, you’ll ensure campaigns are delivered on time, on budget, and to a high standard. You’ll also line-manage a Supporter Acquisition Officer or Executive, supporting their development while maintaining delivery excellence.

This is a hands-on role with real impact, ideal for someone who enjoys fast-paced project work and is ready to hit the ground running.

What You’ll Be Doing:

• Lead the planning, execution, and evaluation of multi-channel donor acquisition campaigns
• Manage large campaign budgets, ensuring cost-effectiveness and ROI
• Collaborate with agencies, suppliers, and internal teams to ensure smooth delivery
• Use data and insight to test, optimise, and improve campaign performance
• Line-manage and mentor a junior team member
• Support innovation within the Individual Giving strategy by testing new products and channel

What We're Looking For:

• Significant experience in direct marketing or individual giving, ideally within the charity sector
• Proven success running large-scale, multi-channel campaigns
• Confidence managing large budgets and using data to inform decision-making
• Strong project management and organisational skills
• Excellent communication skills and stakeholder relationship management
• Line management experience preferred
• Familiarity with GDPR, fundraising compliance, and digital channels (e.g. paid social, PPC) is desirable
• A proactive, collaborative approach—and a passion for driving supporter growth

This is a great opportunity for a motivated fundraising or marketing professional to make an immediate impact in a temporary role, with potential for long-term opportunity.

Apply now to be part of something meaningful. 

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.

To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.

Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process

The Senior Bid and Funding Officer is a new role for Involve as we seek to build the infrastructure to support the growth that we have experienced in recent years.  This role will sit within our Finance & Support Services function and will work alongside colleagues at all levels in the Innovation & Practice, Capacity Building & Standards and Advocacy & Communications functions to identify and provide compelling proposals in response to fundraising and tender opportunities. 

As Senior Bid and Funding Officer you will be responsible for identifying fundraising opportunities to bring forwards to the team for evaluation and coordinating the submission of returns ensuring high quality tenders are produced that meet the needs of funders and commissioners.  You will support function leads in monitoring fundraising outcomes and comparing to income generation targets, developing a database of funders and improving tender response processes to reduce the administrative burden of tender responses without compromising on quality.

Our ideal candidate will have experience of managing the tender return process in other organisations, either in a commercial or charitable sector environment. You will bring strong project management skills, be able to coordinate tender submissions to set deadlines and have an inquisitive mindset to enjoy researching opportunities and thinking creatively how Involve can meet funder requirements while also advancing our mission.

We work across the UK, with offices in Belfast and London. Many of our staff work from home across the UK or in a hybrid pattern, rather than being based at one of our offices, though we meet up regularly as a team. We are flexible but you must be comfortable with regular travel both for project work and for Involve team activities.  Must be able to travel to deliver work across the UK.

Please see our website for more details. 

Salary: £36,910 - £44,160 per annum, dependent on experience, plus excellent benefits package

Hours: 35 per week

Contract: Permanent

Based: Home based with some travel to services required (estimated to be 1-2 days per month)

Ref: 1566

Cranstoun is a social justice and harm reduction charity, working in the areas of substance use, domestic abuse, criminal justice, housing and young people. We deliver world-class services that rebuild lives. We’ve been making a difference since 1969 by combining our expertise with new, innovative approaches, and putting people at the heart of everything we do.

The Bid Writer will work in our Business Development Team, planning, developing and writing high quality bid submissions that convey the organisation’s mission, values and expertise to commissioners and funders.

You will be responsible for coordinating strong tender submissions, resulting in successful outcomes. You will help ensure Cranstoun retains all existing contracts and wins new business, in line with the organisation’s strategic plans and targets for growth.

Within this role, you will work collaboratively with a variety of internal stakeholders, using exceptional writing and interpersonal skills to capture and convey Cranstoun’s approach to delivering services across a variety of areas.

We are seeking a confident self-starter, with demonstrable experience of high quality writing and clear evidence of successful outcomes in a business development context (70% success rate). The successful candidate will welcome the opportunity to tackle challenges and adopt a solutions-focused approach.

Above all, you’ll be interested in becoming part of a diverse, energetic team, committed to delivering innovative, person-centred services that make a tangible difference to people’s lives.

This post is subject to a Standard DBS Disclosure.

To download an application pack, please visit the website via the apply button.

Unfortunately, we are unable to accept CVs.

Closing date: Sunday 3 August 2025.

Anticipated first interview date: w/c 11 August 2025.

Anticipated second interview date: w/c 18 August 2025.

We welcome applications from all sections of the community.

Registered Charity No. 1061582.

Amref Health Africa is the largest Africa-based international health development organisation. We work to bring about lasting health change in Africa.    

We are seeking a highly motivated and detail-oriented Data & Insights Manager to lead on the day-to-day development, implementation and utilisation of our Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) tools through our data management platform, Microsoft Dynamics 365. This role is pivotal to embedding a culture of data-driven decision-making across Amref UK, ensuring the integrity and strategic use of our data to enable strategic growth in supporter engagement, retention and income generation.

The Data & Insights Manager will be a key point of contact for colleagues across the organisation, playing an instrumental role in shaping how we gather, manage and utilise data at Amref UK. They will be critical in providing expertise and establishing new ways of working across keys Amref UK teams, including Supporter Engagement, Programmes & Strategic Partnerships, Finance, Operations and Senior Management.  The postholder will be the organisational expert in Microsoft Dynamics working with senior leaders, Amref HQ ICT, Amref’s global Fundraising & Marketing Development team (FMD) and third-party vendors to develop, implement and integrate processes and reporting tools that aid analysis and insight.  They will be responsible for delivering improved functionality and system upgrades while maintaining data integrity and compliance requirements.  Expertise in relational database design and familiarity with marketing tools such as Google Analytics would also be an advantage.

To be successful in this role, the post holder will need to be a team player who brings a combination of technical expertise, communication skills and business change experience. 

Are you a strategic and values-driven leader with a passion for equity, inclusion and ensuring people with lived experience have real power to shape change? Then join Shelter as our Head of Lived Experience Insight, and you could play a central role in delivering our vision – ensuring that people directly affected by the housing emergency influence and shape everything we do.

About the role

We’re looking for a Head of Lived Experience Insight to lead the strategic direction for lived experience across Shelter. You will manage a high-performing team and oversee the development and delivery of our lived experience insight strategy, ensuring it is embedded throughout all areas of our work. You will drive a high-quality programme that supports our strategic priorities, build strong relationships with senior stakeholders, and identify opportunities to develop and strengthen our approach. You'll also play a key role in ensuring lived experience is consistently integrated into organisational planning and decision-making. 

Role specifics

As Head of Lived Experience Insight, you will lead the development and delivery of Shelter’s Lived Experience Insight strategy, working with senior leaders to embed lived experience across governance, planning and decision-making. You’ll manage and support a skilled team, ensuring high performance, wellbeing and development, while overseeing the quality and impact of Shelter’s lived experience programme. This includes managing budgets, delivering externally funded projects, and ensuring robust data and evaluation practices. You’ll build strong internal and external relationships, promote shared learning, and drive culture change, co-production and anti-racist practice across the organisation. You will also ensure safeguarding, health and safety, and continuous improvement are central to all aspects of the team’s work.

Apply to be part of our team and be the change you want to see in society. 

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role heads the Lived Experience Insight Team which sits within the Equity, Inclusion and Culture (EIC) Directorate. 

The Lived Experience Insight team works across several different directorates and teams, to support the development of our approach to put lived experience at the heart of our fight for home. 

We work collaboratively with people with lived experience, Shelter staff and key stakeholders. We help to deliver projects and activities which give people with lived experience the opportunity to influence and shape our work. This ranges from organisational governance and strategic decision making to local and national influencing, to staff recruitment. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

The Policy and Advocacy Manager will play a key role in the Doctors of World UK policy and advocacy team and organisation, driving and shaping UK health policy and delivering programmes to advance the right to health in the UK.

The role works to maximise DOTW’s influence and impact on health policy debates whilst influencing practice in health services to ensure accessible and equitable healthcare for everyone living in the UK.

The role will take a lead on Doctors of the World’s work to build capacity within the UK health system to provide accessible and equitable primary care services for migrants and refugees and be responsible for managing, analysing and reporting on data from our medical programmes in order to support advocacy and research work.

Full time role. Applications for the role on a part time basis are welcomed. Please specify this in your covering letter.

City Year UK - Chief Executive vacancy

We’re looking for a visionary new leader to take City Year UK into its next chapter. As our current CEO prepares to move on after seven incredible years of leadership, this is a thrilling moment — an opportunity to shape the future of a movement that’s changing lives. With strong foundations in place, we’re ready to grow our impact, invigorate and expand the delivery of our programmes, and raise our voice even louder in support of children and young people across the UK, as a flagship programme for the UK Year of Service.

We challenge 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK

Position: Chief Executive

Location: Hybrid (London, Birmingham or Manchester, with travel to an office typically twice a week)

Hours: Full-time

Salary: £85,000 - £100,000 per annum

Duration: Permanent

Closing Date: 10 am on Monday, 14 July 2025

The Role

As Chief Executive, you will be the driving force behind our next chapter of growth, innovation, and impact. Working closely with the Board of Trustees and a dedicated Senior Leadership Team, you will establish strategic direction, expand our reach, and ensure long-term financial stability. You’ll be a champion for innovation, a builder of innovative partnerships, and a compelling advocate for the power and potential of a UK Year of Service.

This is a rare and exciting opportunity to lead a mission-driven, values-led organisation at a moment of genuine momentum — a chance to elevate youth voice and leadership and be an integral part of the change that our young people are creating every day.

About You

We are looking for an inspiring leader who is passionate about unlocking the potential of young people, championing educational equality, and driving lasting change. You’ll bring a strong track record of strategic leadership and fundraising in the charity sector, along with the vision and energy to lead City Year UK into an ambitious new chapter. Skilled at building powerful partnerships, navigating complex stakeholder environments, and championing an inclusive, purpose-driven culture, you’ll also be a dynamic fundraiser, ready to support the growth and diversification of our income so we can expand our impact even further.

We offer a competitive package that reflects the significance of this role and values the unique skills and experience you will bring to lead our organisation into its next chapter.

If you want to make a real difference and believe that young people can change the world, we want to hear from you!

To apply for this role, please provide the following documents:

- An up-to-date CV

- A supporting statement answering the following questions, max 250 words per question:

1) Why is City Year UK’s mission important to you, and how would your skills and experience help us achieve it?

2) City Year’s work is dependent on partnership funding from schools, corporate supporters and philanthropy. What track record do you have of leading organisations and developing partnerships with similar requirements?

Employee Benefits

As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offers a range of benefits for staff, including:

• Annual leave: 25 days per annum, rising to 28 days, plus 3 Christmas Grace days
• A matched pension scheme with 4% standard employer contributions and matched up to 5%.
• An organisational culture that values its employees and places particular emphasis on fairness and transparency.
• Sector-leading training, with qualifications up to master's degree level funded under the apprenticeship levy. Day 1 flexible/home/part-time working options 2 Volunteering days per year - pursue a project you’re passionate about 2 Wellbeing days per year
• A comprehensive wellbeing service designed to support the overall wellness of employees Interest-free travel season ticket loans
• Interest-free bike loans under the “Cycle to Work Scheme”
• Interest-free loans to assist employees with welfare or financial hardship
• Enhanced sick pay for up to 6 weeks
• Free eye tests and £20 off glasses with Specsavers

Other areas of experience may include CEO, COO, CFO, Chief Exec, Chief Executive, Managing Director, Director, Head of, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive.

Please note NFP People are advertising this role on behalf of our client.

Do you have a passion for Christian ministry and a proven track record of success in engaging supporters and driving financial support across various channels, with a particular strength in broadcast media?

We are seeking a dynamic and enthusiastic Campaign Co-ordinator to join our Partnerships team and play a pivotal role in maximising fundraising opportunities across all our campaigns, with a key focus on on-air and digital broadcast fundraising. You will be instrumental in engaging viewers and driving financial support for GOD TV's mission to share the Gospel worldwide.

About GOD TV

GOD TV is a global Christian media organisation dedicated to sharing the Gospel and making a positive impact in the world. Our mission is to reach people with the message of hope and inspire them to transform their lives. As a Campaign Co-ordinator, you will have a unique opportunity to make a significant impact on the growth and reach of GOD TV.

About the Role

As a Campaign Co-ordinator, you will be responsible for overseeing and maximising fundraising opportunities across our entire portfolio of campaigns, with a strong emphasis on our broadcast initiatives. Your key responsibilities will include:

• Developing and executing comprehensive fundraising strategies for all monthly and evergreen campaigns, with a primary focus on delivery in our on-air and digital broadcasts.
• Collaborating with internal teams, including production, to create compelling and effective content for all fundraising campaigns, particularly for on-air appeals.
• Co-ordinating the end-to-end delivery of fundraising campaigns, ensuring they are aligned with our strategic goals.
• Cultivating and managing relationships with existing and potential donors, ensuring a positive supporter journey.
• Analysing fundraising performance data across all campaigns and optimising results to achieve targets.
• With the Head of Partnerships, overseeing the development of campaign materials, including on-air fundraising scripts and digital content appeals which feed into our direct mail, church engagement and events fundraising.
• Ensuring all fundraising activities are in line with our charitable aims, fundraising approach, and missional pillars (Souls, Israel, Revival).

For a full list of duties and responsibilities, please refer to the attached job description.

Why Join GOD TV?

This is more than just a job; it's an opportunity to be part of a team that is making a real difference by sharing the Gospel, with a reach of over 500 million people worldwide. We offer a supportive and collaborative work environment, where your contributions are valued and you can grow both personally and professionally.

• Position Type: Full-time – 37.5 hours per week
• Salary: £36,000
• Location: Home-based (UK) with occasional travel

Genuine Occupational Requirement: Due to the nature and strategic influence of this role, we believe that there is a Genuine Occupational Requirement (GOR) for this role to be fulfilled by a practicing and committed Christian believer. The profile and significant impact that we expect this role will achieve both within GOD TV (in terms of organisational ethos) and with external stakeholders, justifies and supports this GOR.

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Overall job purpose

In recent years, CCT has experienced great success in applying to grant funders, including Trust and Foundations, Landfill Communities Fund, and the National Lottery Heritage Fund. 

CCT’s 2025 -30 strategy focuses on delivering conservation projects across our estate and securing income from grant funders will be crucial.  We will also work with local communities to address smaller conservation projects via the Community Initiative Framework.

The Grants Officer will research and identify relevant funding opportunities, build a healthy pipeline, and submit applications for project funding to meet fundraising targets during an exciting period of growth.

There will be requirement for occasional travel for project visits and team meetings. 

How to apply

If you would like to apply for this role, please visit our recruitment portal. You’ll be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining how you fulfil the person specification for this post.

Please note direct applications via email cannot be accepted for this role; only applications submitted through our recruitment portal will be considered.

The closing date for receipt of applications is 8am on Monday 21st July

 There will be a two-stage interview process with first stage taking place online on Monday 4th August 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

The second stage will take place on Wednesday 6th August 2025 and will be held online.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

“Without [Tramshed] youth theatre, I would never have won the Booker prize.” – Alumni and Ambassador Bernardine Evaristo

Tramshed Arts Ltd is a community arts charity in Southeast London. As Woolwich’s home of participation, we change perspectives and increase social cohesion, through offering creative spaces across generations of the local community. 

Job Purpose:

The Business Development Manager will play an integral role in growing our organisation and securing its future. You will develop authentic important relationships and partnerships to:

· Increase and diversify sustainable income streams, making the best use of our creative community space and talent.

· Foster connections with local businesses to attract corporate sponsorship and payroll giving.

· Research new opportunities for raising income such as events and training programmes.

You will be inspiring, ambitious, and unafraid to do things differently whilst embracing our core value of being a truly inclusive community space.

Benefits include  some hybrid working, friendly team, accessible working space, 6 complimentary tickets per season for you or your friends and family, Continued Professional Development plan.

For the full role specification please refer to the attached JD. 

For full information on this role, including the key responsibilities and person specification, please view the job pack.

Applications close at 23:59 on Sunday 13th July 2025.

The Organisation

ImpactEd Group is a purpose-driven organisation dedicated to supporting education and social sector organisations to become both impactful and operationally sustainable. We provide consulting, evaluation, data, and philanthropy expertise to help our partners make evidence-informed decisions and improve outcomes. We also incubate TEP Services. With a strong focus on responsible business practices, employee ownership, and long-term sustainability, we are now looking for a Commercial Operations & Finance Manager to work in our central Shared Services team, supporting our Group commercial operations, financial systems and wider operational processes.

The Opportunity

You will play a crucial role in supporting employees across ImpactEd Group, its trading subsidiaries, and associated companies (including TEP Services Limited). As part of the Shared Services team, you will manage and improve operational and finance systems and processes, enable employees to work efficiently, and provide high-quality management information, compliance support, and organisational oversight.

You will also play a key role in supporting the design and successful delivery of core commercial operational processes. This includes:

• Supporting Managing Directors and Sales Teams with the tracking and progression of leads and opportunities within our CRM system;

• Providing data and reports to inform sales forecasting, pricing strategies and performance KPIs;

• Assisting in financial management, forecasting, utilisation analysis, and margin reporting;

• Work closely with the Finance Manager to support the effective provision of our finance function;

• Identifying process improvements and opportunities for automation or system integration;

• Ensuring compliance with agreed protocols for sales, contracting, and cost management.

You’ll manage the day-to-day use and optimisation of commercial and operational systems (e.g., CRM, finance tools), working with colleagues across the organisation to embed scalable, sustainable ways of working. You’ll also work alongside the People team to operationalise systems that support the ImpactEd Group Employee Handbook and core internal services. Limited administrative support for the Group Directors will be a part of the role.

You are someone who enjoys a well-structured to-do list, can manage competing requests, and brings a continuous improvement mindset. You are systems-savvy, detail-oriented, and motivated by making a meaningful contribution to a purpose-driven organisation.

Why Us?

As well as a commitment to the organisations we work with, we have a commitment to our people and developing the next generation of leaders. Our employee experience is organised around four themes:

• Trust: we support hybrid working, offer flexible hours, and provide responsive management.

• Shared ownership: we are an employee-owned organisation and look to share ownership with our employees, including through ownership awards, EMI options and transparent governance.

• Connection: we pay for your travel, provide termly company offsites, support informal clubs and societies, and provide opportunities for in-person and digital connection between colleagues. 

• Health and fulfilment: we have an extensive professional development programme, provide an annual books and development budget allowance and offer 3 days of CPD leave per year in addition to annual leave. We offer all employees access to a healthcare plan and wellbeing advice.

As a growing organisation we are committed to diversity and inclusion and providing a positive experience of work and maintain an annual EDI action plan, supported by a Board sponsor.

JOB TITLE:   

Games Services Manager 

REPORTS TO:

Head of Sport (HoS) 

RESPONSIBLE FOR: 

Games Services Officer 

SALARY BAND:

Manager (Band C), £40,000 - £45,000 dependent upon experience

TYPE OF CONTRACT:

Permanent

HOURS OF WORK:  

Such hours as are necessary to fulfil the duties. This will involve a minimum of 35 hours per week, and will include work in evenings and on weekends and public holidays, as required 

LOCATION:

A hybrid of home and office working from the ParalympicsGB London Office or Loughborough Office as agreed. 

This role involves significant field-based activity and travel, including attendance at domestic and overseas events.

JOB PURPOSE

Demonstrating ParalympicsGB’s core values at all times, the Games Services Manager has responsibility for the design and delivery of key elements of ParalympicsGB’s Games Services Strategy and specific Games-related services and support whose outcomes will contribute positively to the fulfilment of ParalympicsGB’s vision, mission and objectives through: 

1. Working closely with the Head of Sport, exemplary management of identified areas of ParalympicsGB’s Games Services strategy and associated programmes, people and partnerships 

2. Excellence in delivery of identified core services including qualification and selection processes, accrediting the team, entering the team and managing team data  

3. Provision of world class advice and support to all Paralympic sports which contributes positively to a best prepared team at each Paralympic Games 

4. Provision of other input and support as a member of  ParalympicsGB’s  team support in the creation and delivery of an optimal Games-time environments

Games-time Role(s) All Games-time roles will be discussed and agreed for each Paralympic Games and will be dependent upon structure and delivery requirements.

KEY RESPONSIBILITIES IN DETAIL: 

Sport Directorate 

To support the on-going management of a cohesive and collaborative Sport Team environment which proactively embraces cross directorate / partnership working, additionally to: 

• Project management of ParalympicsGB’s Games Services Strategy within the Sport Directorate
• Provide regular updates to the Head of Sport regarding the implementation of the ParalympicsGB’s Games Services Strategy; identifying and communicating potential and actual risks in a timely manner 
• Proactively identify and develop key strategic performance partnerships both within the UK and overseas to support delivery of organisational objectives 
• Deputise for the Head of Sport in his / her absence at key meetings and activities on an agreed basis 
• Support to the Director of Sport and Head of Sport in delivering identified organisational objectives

Games Services Strategy 

Responsible for the management and effective delivery of identified elements of ParalympicsGB’s Games Services Strategy including: 

• Management of team data and the development of ParalympicsGB Base, including budget management. 
• Management of team qualification including performance and qualification tracking and reporting.
• Management of selecting the team including support to all Paralympic sports with selection policies and processes.
• Management of accrediting the team for the ParalympicsGB delegation, including collaboration with Games Operations in updating the Delegation Overview. 
• Management of entering the team including sport entries and liaison with National Governing Bodies and the Organising Committee.
• Management of the Qualification and Selection Panel. 

Team Development Strategy:

Provide support to the Director of Sport and the Head of Athlete Services for the following aspects of ParalympicsGB’s team development strategy:  

• Support the design of the ParalympicsGB team development strategy and lead on elements of programme delivery 
• Support the ParalympicsGB team Games recruitment project
• Lead the planning group for Team Development Programmes, including event and budget management 
• Lead the Team Member’s Agreement Working Group, including collaborative work with our legal partners. 
• Support delivery of the Team Leader Journey including workshops and induction programmes.

Miscellaneous: 

• To work collaboratively with Paralympic sports, UK Sport, Home Country Sports Institutes, British Olympic Association and other partners to ensure coherence in positioning, approach and impact of the Games Services Strategy and Games-specific services and support
• To ensure effective processes of monitoring, evaluation and quality control, and the observation of key performance indicators across all responsibility areas 
• To support colleagues within ParalympicsGB across all areas of the Championing Change strategy, as reasonably required by the Director of Sport 
• To attend all meetings, workshops and seminars, whether internal or external, regional, national or overseas, which are reasonably deemed to be relevant to the fulfilment of the demands and responsibilities of the role 
• To fulfil any other agreed duties as required by the Director of Sport and / or Head of Sport 

VALUES

The British Paralympic Association is an organisation with unique responsibilities and roles.  However, we will only achieve our ambitions by working with and through others, and by appreciation of where we fit within the wider sporting landscape.

This partnership working internally and externally is driven by three values: excellence, respect and integrity. More information will be shared with our new strategy later this year. You will therefore adhere to:

Excellence – Everything we do at ParalympicsGB reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive and progressive approach to our interactions with others. Like the athletes that we support., we will always challenge ourselves and others to do better.

Respect – Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion and the value of our differences. 

Integrity - We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do.

This job description and person specification is not to be regarded as exclusive or exhaustive.  It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.