Project manager jobs in south yorkshire
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Job Description:
This is an exciting opportunity for a strategic, experienced and data driven CRM Manager to join the Projects, Data and Insight team at Heart Research UK and oversee the development, implementation, and optimisation of our Customer Relationship Management activities.
In this new role, you will play a pivotal part in developing the charity’s approach to CRM and database engagement. You will be responsible for segmenting audiences, automating communication flows, and driving supporter and non-supporter engagement, retention, and lifetime value.
Key Responsibilities:
- CRM Strategy & Execution: Develop and execute CRM strategies to improve supporter and non-supporter engagement, conversion, retention, and loyalty.
- Platform Management: Alongside the Director of Data, oversee the management and development of the systems which collect and process data, including the CRM database (Beacon) and other fundraising platforms
- Customer Segmentation: Work closely with the Data Analyst to develop an understanding of supporter behaviours to create effective segmentation strategies for targeted marketing and fundraising efforts.
- Campaign Management: Plan, launch, and optimise communication campaigns. Ensure consistent messaging and personalisation.
- Automation: Build and manage automated workflows to onboard new supporters and beneficiaries and deepen and broaden their engagement with the charity.
- Data Analysis & Reporting: Monitor CRM performance and KPIs; deliver actionable insights and recommendations to stakeholders.
- Collaboration: Work closely with Marketing, Fundraising, Health Promotion and Education and Research teams to propose and deliver cohesive journeys and experiences.
- Compliance: Ensure CRM practices comply with data privacy regulations
We won't stop until there are no more deaths from heart diseases.
The client requests no contact from agencies or media sales.
Job Title: Senior Trusts and Foundations Manager
Salary: £40,000 - £44,000
Contract: Permanent, full-time – 37.5 hours per week
Location: Hybrid, with at least two days a week working from Power2’s office in Manchester or London
Annual Leave: 25 days paid holiday each year
Power2 is a fast growing and energetic children and young people's charity that has supported 27,000 young people since 2001. We are based in the North West of England and London and deliver early-intervention asset-based programmes to children and young people who have mental wellbeing challenges and are disengaged from school and more widely. We are well-known for our accredited Teens and Toddlers programme and are supporting young people via Power2 Rediscover, an intensive 1:1 crisis response programme. Our Power2 Thrive programme focuses on improving mental wellbeing.
With our support, children and young people who are experiencing vulnerabilities and disadvantages improve their wellbeing, re-engage with school and learning, build networks and access opportunities.
We’re committed to equality and operate within a culture and structure that recognises diversity and strives to be fair. We live by our values of Brave, Expert and Passionate and we aim to have an entrepreneurial and flexible approach to work.
We are seeking an experienced Trusts and Foundations fundraiser to join our team at Power2, a fast growing and energetic youth charity.
You will lead on fundraising from Trusts and Foundations and be responsible for relationships, applications and reporting to major Trust and Foundation funders. You’ll lead internal processes for prospect research and have oversight of a growing portfolio of potential and existing donors. You will ensure a consistent pipeline of applications to meet your performance indicators and collate information from across the organisation to produce funder reports.
You will have significant and demonstrable experience of fundraising from major Trusts and Foundations. You will have excellent project management skills, be skilled at writing compelling funding bids, be highly numerate and a great team player and collaborator. Previous experience or interest in the youth or education charity sector would be an advantage.
We operate hybrid working, and this role can be based at either our North-West (Ashton-under-Lyne) or London office, with at least two days working in the office per week. We offer flexibility as to when the role’s hours are worked, and exact working patterns can be discussed at interview.
Your expression of interest should be no longer than two pages of A4 and must cover:
· Where you are based
· How your skills and experience match the person specification
· What makes you the right person for the role.
Your CV and personal statement are submitted on the second page of the application process. Applications without a personal statement will not be considered.
Interviews will be held on 9 and 10 October 2025.
The successful applicants will be required to undergo and secure an enhanced DBS check (child workforce) and provide details of two referees.
We believe every child and young person deserves the opportunity to thrive, even when things get tougher.
The client requests no contact from agencies or media sales.
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
This is an exciting opportunity for someone who wants to make a difference and is passionate about using data to change lives.
About the opportunity
As an Impact Analyst, you will work within a team supporting social impact projects. This role will primarily support our Stronger Families programme. Stronger Families is a social enterprise partnership coordinator, that was created by BOP to deliver an outcomes-based contract to support families in Suffolk and Norfolk to stay together.
With the expertise of chosen delivery partner Family Psychology Mutual, Stronger Families supports children and adolescents at risk of being taken into care or in care, providing them (and their family) with access to a proven therapeutic programme (Functional Family Therapy, FFT).
The programme is designed to help them address behavioural and emotional difficulties and move forward with relationships built on a foundation of acceptance and respect. Initially your role will be dedicated to supporting Stronger Families but with experience you will have the opportunity to support other BOP programmes.
Responsibilities
Your responsibilities will include.
· Overseeing all data related aspects of the programme including data collection, extraction, cleaning, analysis, reporting, and presentation.
· Gathering and analysing quantitative and qualitative data to measure the impact of service innovations for the programmes you are working across. Produce regular reports and insights that aid decision making to continuously improve programme design.
· Taking initiative to propose and implement relevant analyses to the project to maximise positive impact for participants with the programmes you are supporting.
· Building relationships and working at times directly with Delivery Partners (VCSE organisations who are delivering the frontline services for the programme) to ensure they are able to use the data systems accurately and effectively,
· Identifying opportunities for process automation and improving utilisation of management data by colleagues across the programme.
· Supporting the Programme Lead on all operational and project management needs, including coordination of team activities and providing other administrative support.
· Working with the Investment Lead and colleagues in Finance, to ensure invoices for outcomes achieved by participants within programmes are processed.
· Engaging with other analysts across BOP to share learnings from your own project and implement learnings from other projects in your own.
Competencies
To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:
· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities. You look for patterns and ask questions that nobody else has thought to ask.
· Data and Analytical Skills: You are good with numerical data and analysis and are able to accurately assimilate information and develop critical insights to inform decisions.
· Passion and desire to make a positive difference to the lives of vulnerable people.
· Problem Solving: You can make sense of something complex and recommend practical solutions.
· Adaptable: You can adapt easily to changes in work. You are flexible and act as an advocate for change.
· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.
· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.
· Relationship Building and Teamwork: You can build credible and trusting relationships both internally and externally.
· Attention to Detail: You are detail focussed and you ensure the work you produce is accurate and of a high quality.
· IT and Data Analytic Skills: You have an excellent working knowledge and understanding of Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.
· Previous Power BI experience would be highly desirable and experience of working on a CRM (such as Salesforce) would also be beneficial for this role
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme.
• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)
• You will be able to access Learning and Development opportunities.
PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.
First round interviews are likely to take place w/c 6th October
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet




The client requests no contact from agencies or media sales.
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.
Everything we do is geared to supporting the renowned Christie hospital ensuring cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide funding over and above what the NHS provides.
We are currently entering a particularly exciting period of growth and expansion as we fundraise for a number of major projects.
We are looking for a dynamic and enthusiastic self-starter to support the Head of PR, Communications and Celebrity Engagement and work collaboratively with Charity colleagues to highlight the impact our supporters and fundraisers make to cancer patients.
You will be equally at home pitching a story to a national journalist, working with a senior consultant or scientist to draft a new Charity funded research story, briefing photographers, liaising with fundraisers to tell their story, writing newsletter copy or devising a communications plan.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive the very best care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres, to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North-West, then this could be the role for you.
Closing date: Midnight on Monday 29 September
Interview date: Friday 17 October
Worldwide Veterinary Service is searching for an experienced manager to support the growth of our global education programme.
This is an ideal role for an experienced project manager who wants to make lasting improvements to the lives of children and animals around the world.
Reporting to the Head of Education at global animal welfare charity, Worldwide Veterinary Service (WVS), you will help grow and develop education programmes that protect children from key zoonotic disease and improve the relationship between animals and people.
One child dies from rabies every 10 minutes. Most victims are under the age of 15. Rabies is 100% fatal, but entirely vaccine preventable. Children just need the right information to protect themselves. WVS established Mission Rabies, a campaign that aims to eliminate rabies for good, in 2013. We have worked hard to reach 9.6 million children worldwide, but around half of the world’s 2 billion children at this age still live in rabies endemic countries. You will manage national education managers based across Sub-Saharan Africa, Southeast Asia, and Latin America to spread our core messages to a wider audience. This is essential if we are to deliver our goal to halve the number of people dying from rabies in the next 5 years.
We are looking for somebody who is proactive, driven and has a history of making things happen. The ideal candidate will have a results-oriented mindset, be comfortable working with ambiguity and adaptable to change. As an organisation we are embracing hybrid working, and remote working within the UK could be considered for this role. There is an expectation that employees will attend monthly meetings at our Dorset office in Cranborne if practical, and for this role regular international travel to global project sites will be required.
About Us
At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.
We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands. We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world.
Last year, WVS treated over 103,000 animals, trained over 2,800 vets, deployed teams of vets all over the world, and sent over 1,042 parcels of veterinary supplies to 231 charities in 65 countries. Over 1.2 m dogs were vaccinated against rabies last year as part of our Mission Rabies campaign.
Main Duties & Responsibilities
- Support with the development of our education and behaviour change campaigns in Asia, Africa and Latin America.
- Develop robust monitoring and data collection systems and build capacity in the team to adhere to these mechanisms.
- Work with country teams to research the effectiveness of pedagogical approaches in terms of impact and behaviour change across various contexts and for different age groups.
- Work closely with colleagues to provide technical advice and implementation assistance to Mission Rabies and WVS projects around the world.
- Write strong project reports and proposals.
- Undertake international field visits in support of this work.
- Any other duties as required.
Essential Skills & Experience
- 7+ years in project management in an education, animal welfare, public health, humanitarian and/or international development capacity.
- Experience in monitoring, evaluation, research and learning (MERL).
- Ability to tailor communication to a range of audiences, particularly making research findings accessible to a non-academic audience.
- Experience in working with diverse teams in low resource environments.
- A strong team player.
- Strong report and proposal writing skills.
- A passion for animal welfare.
- Proficient in Microsoft packages - Word, Excel, and PowerPoint.
- The ability and willingness to be flexible and work irregular hours, including evenings and weekends occasionally when the charity requires.
- Qualified to degree level or with a relevant recognised qualification.
- Proficiency in English (mother tongue or C2 level equivalent).
Desired Skills & Experience
- A background in qualitative research.
- Experience in delivering public health or behaviour change campaigns.
- Experience working on education programmes.
- Experience working on international programmes.
- Experience in taking projects to scale.
- Experience in working with government stakeholders.
- Experience in business development/proposal writing.
- A full driving licence.
- The right to work in the UK.
Candidates with a right to work in the UK are preferred, however exceptional candidates outside of the UK may be considered on a contract basis. Please include this in your cover letter if this is your preference.
Please note, we are unable to respond to individual queries regarding the role.
To give vulnerable animals around the world access to free life-saving veterinary care.




The client requests no contact from agencies or media sales.
Are you a proactive, experienced housing professional ready to make a difference to young people’s lives? Join YMCA Doncaster as our Accommodation Manager and help to provide and improve services that young people can rely on.
We are a youth-focused registered provider of social housing, currently providing 30 bedspaces with ambitions to create more.
This role is focused on landlord services and compliance, particularly with regard to voids, rent / service charge collection, the pro-active resolution of behavioural / engagement issues and the processing of complaints.
We currently provide youth support coaching via a separately managed programme; oversight of this does not currently form part of the Accommodation Manager role.
As a part of our management team, you will be involved in dealing with staffing, client or other issues across the wider organisation as they arise, and you will be part of our On Call rota.
You will be able to develop a strong understanding of our various services and users, and particularly the issues arising in an accommodation setting for young people.
You will have strong recent experience, an understanding of relevant regulatory issues and great organisational skills.
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Job Purpose
To manage YMCA Doncaster’s accommodation provision, being responsible for rent collection, void management, behaviour management, engagement in other YMCA Doncaster provision and the monitoring of performance across those areas, and to manage occasional funded projects as agreed.
Main Responsibilities
- To be accountable for meeting or exceeding targets for rent collection, applications and void management.
- To oversee the proactive management of behaviour, engagement and complaints.
- To provide line management to the accommodation team including recruitment, induction and training.
- To advise senior staff on matters impacting policies or procedures, and to bring day-to-day experience to developmental / strategic discussions.
- To contribute to gathering information and evidence relating to the regulatory framework for registered providers, safety issues and other licencing and similar matters.
- To take responsibility for the operation, performance and monitoring of funded programmes as agreed (eg food cupboard stocks, move on grants, resident voice).
- To maintain effective relationships with resident clients, ensuring the provision of a professional and customer-focused service.
- To oversee YMCA Doncaster’s client recording system for residents and other beneficiaries, including implementation, inductions and troubleshooting.
- To submit CORE and other individual returns as necessary.
- To manage specified income and expenditure budgets, ensuring good value and identifying cost-saving opportunities.
- To provide regular and occasional reports as required, including for the monitoring of targets.
- To cover accommodation, reception or other duties where necessary in times of absence or vacancies.
- To act as a shift Duty Manager, including dealing with any safeguarding, staffing, client or other issues arising during periods of duty.
- To be part of the On Call rota with two or three others, responding effectively to concerns. This will include finding cover in the case of sickness or other absence, or covering a shift at short notice when no other cover is available.
- To develop and maintain appropriately professional relationships with clients, users and other staff, and to maintain confidentiality at all times.
- To represent senior staff and the Association positively in all relationships, both internal and external.
- To work within the policies and procedures of YMCA Doncaster, and to contribute to their development.
- Other reasonable duties as required from time to time by the Line Manager.
The client requests no contact from agencies or media sales.
About us and our ecological work
We are a small but growing UK-registered charity which undertakes projects that protect and restore wild landscapes, helping to provide a future for all life on earth. We use the skills and expertise of our multi-disciplinary team (spanning science, law, economics, technology and culture) to develop projects that protect and restore wild, natural landscapes.
Our ecological work spans two exciting fronts: restoring missing species through projects like The Missing Lynx, Pine Marten and White-Tailed Eagle reintroductions in Northern England; and securing the protection of ecological restoration sites as a Responsible Body for conservation covenants through which we aim to set the gold standard, supporting ambitious, mission-aligned projects such as Nattergal’s High Fen site.
About the role
We are seeking to hire a dynamic and passionate Senior Ecologist to join The Lifescape Project, to play an integral role in the restoration of charismatic species to the UK and in landscape scale habitat restoration.
As a Senior Ecologist, your work will cover two distinct areas which are broadly: BNG-associated site assessments; and practical planning and feasibility aspects of species reintroductions.
Salary: £40,000 - £42,000 per annum, depending on experience + benefits.
Hours: Full-time, 40 hours per week.
Contract: Fixed-term contract for 12 months initially.
Location: Remote working with site survey work and some UK and international travel.
Please refer to the job description for further information about the role.
To apply, please email a CV and covering letter (each no longer than 2 pages of text) outlining how you meet the person specification and why you should be considered for this role.
Closing date: 9.00am on Monday 20 October 2025.
The role will commence as soon as possible.
To apply, please email a CV and covering letter (each no longer than 2 pages of text) outlining how you meet the person specification and why you should be considered for this role.
Location: Homebased (requirement to attend meetings at The Grange, periodically)
Hours: Full-time, 35 hours per week, Monday to Friday
What you will be doing
This is a strategic and creative role at the heart of Hearing Dogs for Deaf People’s national fundraising and engagement efforts. The post holder will lead the development and delivery of national community and challenge event programmes across all four UK regions (England, Scotland, Wales, and Northern Ireland).
Using strong project and campaign management skills, the role will grow existing initiatives charity owned initiatives such as the Great British Dog Walk and the 28 Challenge and develop new, audience-led campaigns that inspire public participation, drive fundraising, and deepen long-term engagement with the charity.
In addition to the owned initiatives, the role will promote Hearing Dogs for Deaf People to participants of external national events such as The Great North Run or the London Marathon.
The ultimate objectives are to drive income generation and guide supporters from initial involvement to becoming volunteers for the broader work of the charity and legacy pledgers.
Desired candidate
- Proactive and confident self-starter with proven experience in campaign management, digital fundraising, and audience engagement.
- Strong understanding of social media tools, digital platforms, and challenge event management (e.g. Fundraising).
- Excellent project management and cross-team collaboration skills.
- Ability to develop creative propositions and media plans based on audience insight.
- Comfortable working in a hybrid environment with occasional travel to events and HQ.
- Excellent interpersonal and communication skills coupled with an enthusiastic and positive approach.
How to apply
If you are interested in working with us in this varied and immensely rewarding job, please send your CV and a cover letter explaining why you'd be perfect for the role.
Closing date for applications: Midday on Monday 6th October 2025.
Please send your CV and a cover letter explaining why you'd be perfect for the role.
Fundraising Manager
We are looking for a motivated and dynamic Fundraising Manager to join the team at Right to Succeed, helping us build on the great work we’re already doing and achieve even more.
This is an exciting time to join the charity as we continue our journey to support children and young people in areas of high deprivation to succeed in life.
Position: Fundraising Manager
Location: Contractually based from one of our offices with flexibility to work from home, subject to business requirements and line manager approval.
Salary: £46,031 - £49,782 per annum
Hours: Full Time (37.5 hours per week, Monday–Friday)
Contract: Permanent
Closing Date: 9:00am, Monday 22nd September 2025
Interview Dates:
- First stage: Monday 29th September 2025
- Second stage: Friday 3rd October 2025
The Role
You will be responsible for managing a mixed portfolio of supporters with a focus on securing high-value opportunities (in excess of £75k) and sustaining long-term donor relationships. Working across trusts, corporates, and individuals, you will develop fundraising strategies, lead donor acquisition, craft compelling proposals, and deliver tailored stewardship.
This role will see you:
- Manage and grow a portfolio of high-value supporters to achieve income targets.
- Research, prepare, and submit high-quality grant applications, bids, and proposals.
- Cultivate strong, lasting relationships with funders, including trusts, foundations, corporate partners, and high-net-worth individuals.
- Contribute to pipeline development, planning, and forecasting to ensure long-term income growth.
- Collaborate with colleagues and external stakeholders to develop new projects and fundraising opportunities.
- Monitor, report, and evaluate fundraising activities, ensuring excellent supporter experiences.
If you are passionate about collaboration, community-led change, and believe in the power of strong, connected communities to give every child the right to succeed, we would love to hear from you.
About You
We are seeking a proactive and results-driven fundraiser with:
- Experience in a charity fundraising role, with a proven track record of securing significant six-figure gifts.
- Strong knowledge of trust and foundation fundraising, corporate giving, and high-value donor stewardship.
- Excellent relationship-building skills with the ability to engage funders and stakeholders at all levels.
- Experience in pipeline development, donor cultivation, and proposal writing.
- Strong project management skills, attention to detail, and the ability to work across multiple projects.
- A commitment to the mission of the charity and to improving outcomes for children and young people.
Benefits Include:
- 5% employer pension contribution
- 27 days annual leave (plus bank holidays)
- Medicash health plan
- Group life assurance
- Flexible working
- Commitment to wellbeing and professional development
Please upload your CV and a covering letter outlining your interest in the role and how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4.
About the Organisation
Right to Succeed works with communities in areas of high deprivation to remove barriers to education and create better outcomes for children and young people. Since launching in 2015, we’ve been working with schools, colleges, and local authorities across Blackpool, Rochdale, Birkenhead, and the Liverpool City Region to build inclusive education systems and improve literacy.
We are an equal opportunities employer and particularly welcome applications from those with lived experience of the challenges our programmes seek to address. As a Disability Confident employer, we will provide any support needed in the recruitment process.
Other roles you may have experience in could include: Fundraising Manager, Trusts & Foundations Manager, Corporate Fundraising Manager, Philanthropy Manager, Partnerships Manager, High Value Giving Manager, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Banana Link is a UK based NGO established in 1996. We have been advocating for a fair and sustainable banana industry for thirty years, based on environmental, social and economic sustainability. Our approach is underpinned by a firm commitment to defending workers’ rights, at the core of these rights is the right to a fair and decent income that affords a dignified life for men and women banana plantation workers. We work at a strategic level and through research, advocacy and dialogue with all actors along the chain to bring about change.
This role will support the management and delivery our current work stream on Living Wages in the African Banana Export Industry. Initial activities will be delivered in Ghana and Cameroon, in collaboration with our local and international trade union partners, local producing companies, and European retailers. Key project activities include:
- Facilitation of capacity building activities on Living Wages and Decent Work in Cameroon and Ghana, with company staff and trade union representatives.
- Communication and dialogue between all project partners and other industry stakeholders towards fair remuneration and decent work in the banana industry.
- Monitoring, evaluation, and reporting on all project activities to funders Ghana, with company staff and trade union representatives.
- Communication and dialogue between all project partners and other industry stakeholders towards fair remuneration and decent work in the banana industry
- Monitoring, evaluation, and reporting on all project activities to funders
The role will provide an important opportunity to work alongside Banana Link’s International Coordinator, and in collaboration with other key staff and partner organisations, on the important issues of Living Wages, Decent Work, Social Dialogue and Sustainability.
The client requests no contact from agencies or media sales.
Are you a values-led leader with a passion for delivering impactful services?
We are seeking a Director of Services to lead the development and delivery of national carer support services. This is an exciting opportunity to join a committed senior leadership team and play a key role in shaping the next stage of their strategy.
Remote (UK-based) | Contract until Dec 2026
About the Role
- Lead and inspire a high-performing team to deliver impactful services.
- Use data and insights to strengthen outcomes and ensure services remain responsive and effective.
- Collaborate with the senior leadership team to drive strategic goals.
- Champion diversity, equity, and inclusion in all aspects of service delivery.
This role offers the flexibility to work remotely from anywhere in the UK, with occasional in-person meetings (typically twice a month) in London.
About you
We are looking for someone who brings:
- Proven experience at Director or senior leadership level within a service delivery role (preferably within the charity sector).
- A track record of managing counselling or advice services and involving service users in co-design.
- Strong skills in impact reporting, partnership building, and leading high-performing teams.
- A collaborative and strategic mindset, with the ability to balance competing priorities.
- Understanding of safeguarding and the issues facing carers (experience in the dementia or carers’ sector desirable but not essential).
This is a fantastic opportunity to make a real difference for carers and ensure services remain robust, inclusive, and impactful.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for a proactive and highly dedicated Customer Success Manager to become a trusted partner to our charity clients. This role is crucial to the success of our clients, combining strategic account management for all dedicated clients and hands-on project management and campaign build for managed services clients.
You will be responsible for nurturing strong, long-term relationships, ensuring our clients achieve their fundraising goals and realise maximum value from our platform and services. You will also be the main driver of renewals, keeping churn at a minimum and working with the Head of Partnerships and Head of Commercial Strategy to increase lifetime value alongside identifying and executing up-sell and cross-sell opportunities.
Key Responsibilities
Client Relationship & Account Management:
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Build and nurture strong relationships with key stakeholders at non-profit organisations, deeply understanding their digital fundraising goals and aligning our solutions with their strategic objectives.
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Work closely with the Growth team to deliver smooth and effective handover milestones, ensuring ongoing client confidence.
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Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback, and platform updates.
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Proactively manage client health scores through our CRM to help identify opportunities to increase client’s value and reduce churn.
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Explore different ways in which clients may benefit from additional use of the platform and managed services.
Project Management & Campaign Delivery:
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Lead project management and campaign build within the Social Sync platform for all your dedicated managed services clients.
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Ensure client satisfaction by keeping internal teams well-briefed to successfully deliver agreed client requirements to a high standard and on time.
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Collaborate cross-functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.
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Do everything within our control to optimise campaign performance, working closely with specialist functions to execute timely optimisations to overcome challenges and realise performance potential.
Onboarding and Adoption:
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Deliver a quick "Time to first value" through proactive account management, particularly during a client's initial days or weeks.
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Offer personalised assistance and ensure access to and use of onboarding resources to accelerate non-profits's time to first value.
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Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.
Success Planning and Outcomes:
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Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.
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Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and services.
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Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Managed Service teams to drive enhancements that meet client needs.
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Identify potential risks and opportunities for upsell and cross-sell, working closely with internal teams and senior leadership to address concerns and explore growth possibilities.
Renewal & Lifetime Value:
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Lead on the renewal process for all your dedicated charity clients, proactively managing conversations to keep churn at a minimum.
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Managing deal lifecycle and sales process in our CRM working towards individual assigned revenue targets.
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Work with the Head of Partnerships and Head of Commercial Strategy to develop and execute plans that increase customer lifetime value.
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Communications and Marketing Manager
Salary: £28,000-£30,000 pro rata, pension paid at 4% contribution (Band 3a) pro rata
Hours: 3-4 days (.6 to .8FTE)
Days of work: Flexible to take place between Monday and Friday, TOIL-able hours in the evening or weekends when required
Contract Type: Permanent
Benefits:
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4% employer pension contribution,
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6.6 weeks annual leave entitlement (25+8 Bank Holidays)
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Enhanced sickness pay
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Monthly independent therapeutic supervision,
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Take your birthday off
Location: Flexible / Snowdrop Project Offices, Castle Green, 7 Castle Street, Sheffield, S3 8LT
Reporting to: Head of Fundraising
Collaborating with: Community Fundraising and Events Manager
Direct reports: N/A
Closing date: Monday 29th September at 5pm
Interview dates: Interviews will be conducted W/C 6th October.
Start date: Late October/ November 2025
Be part of something life-changing.
At Snowdrop Project, we support survivors of modern slavery to recover from their pasts and rebuild their futures. We were the first UK charity to offer long-term, community-based support for survivors—and today, we continue to lead the way in trauma-informed care, advocacy, and reintegration.
Now, we are looking for a dynamic, innovative and creative Communications and Marketing Manager to join our Fundraising Team, helping us grow our impact and lead our external communications and digital marketing efforts to support more survivors of modern slavery.
About the Role
We are seeking a proactive, engaging, relational individual with who shares our values and is driven to make a difference.
As Communications and Marketing Manager, you will lead on crafting and delivering compelling communications that strengthen our brand, deepen supporter engagement, and drive income. With a strategic approach and a passion for storytelling, you will also oversee and support the delivery of creative, consistent and sensitive messaging internally and externally.
The role is responsible for continuing and enhancing both public and internal communication. We are a growing charity helping to lead the way in supporting survivors of modern slavery. This role is a pivotal part of the Fundraising team and will help us to deliver our aim to empower survivors of modern slavery and exploitation.
This role is designed for someone who enjoys cultivating and developing income through individual giving and thrives on excellent and creative communication.
What You’ll Be Doing:
This person will take the lead on developing and delivering the organisation’s communication and marketing, in line with our branding, mission, vision and values. This includes:
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Lead on branding, digital presence (website, social media, newsletters), and compelling storytelling to grow awareness, engage supporters, and recruit staff/volunteers.
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Develop and deliver campaigns, newsletters, and case studies with sensitivity, ensuring consistent brand representation and co-produced content with beneficiaries.
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Contribute to annual fundraising strategy, create detailed communications/marketing plans with budgets and targets, and strengthen the donor journey.
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Partner with the fundraising team to drive income through digital marketing, supporter engagement, donor retention, and data-led reporting.
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Manage eTapestry records, supporter data, and income tracking, while recommending improvements in data management and ensuring GDPR compliance.
We’d love to hear from you if you:
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Have experience creating engaging and effective marketing campaigns and communications.
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Are a confident communicator and storyteller who has experience of creating impactful social media messaging.
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Are proactive, creative, and passionate about our work supporting survivors of modern slavery and exploitation
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Share our values of compassion, empowerment and collaboration
Why Join Us?
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Be part of a pioneering, survivor-focused charity making a real impact
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Work in a supportive, inclusive and values-led organization
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Have the freedom to bring your ideas to life and take ownership of your work
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Join a team that celebrates progress, values growth, and genuinely cares
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Receive a number of benefits including your birthday off and monthly therapeutic sessions
Please see the Job Description document for full details and the Person Specification
How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and cover letter which details your suitability for the role (please read the instructions for completing the cover letter carefully- incomplete or irrelevant cover letters will be excluded) and answer a question about your right to work in the UK. CVs and cover letters will be screened and candidates will be shortlisted based on these.
We welcome every applicant and strive to create and promote inclusive teams. We celebrate difference and encourage everyone to join us, and to be themselves at work.
Please note- we will not be working with recuiters for this post.
Please submit a CV and Cover Letter that addresses all the points detailed in the person specification, giving relevant examples which demonstrate your suitability for the position.
We will be shortlisting for interview based on the below scoring system:
0 – Weak Does not address the essential criteria
1 – Average Addresses part of the essential criteria, provides little detail
2 – Good Addresses the essential criteria, providing some detailed relevant explanations
3 – Excellent Provides a thorough, considered explanation that fully addresses the person specification.
Empowering survivors of modern slavery to rebuild their lives and thrive



The client requests no contact from agencies or media sales.
Key information
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours per week (full time)
Start date: ASAP (we are happy to work with notice periods)
Duration: Permanent
Salary: £36,340 - £41,065 per annum if based in London. £33,690 - £38,410 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.
Application deadline: Wednesday 17th September at noon.
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
Role overview
We are looking to fill a Programme Manager role.
This would be working on our Rise programme, managing multiple relationships with university partners and leading and supporting a delivery team of Programme Coordinators (PCs) and Programme Leaders (PLs) to attract, onboard and provide high-quality support to Associates (the undergraduates we support).
Experience
To be successful, it is anticipated that you would have prior experience in the delivery of programmes and projects and in managing/leading a team.
Essential experience:
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Experience in programme delivery from end to end, from design to reporting and evaluation.
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Knowledge of UK university and widening participation landscape.
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Experience working directly with key stakeholders to manage and grow a relationship and/or partnership.
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Line management or team leadership experience.
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Experience designing and delivering training or learning & development content.
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Experience working in a fast-paced environment and working independently to find solutions to problems.
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Ability to engage and flex communication style confidently with a variety of stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation.
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Strong collaboration skills when working in both small and large teams of varied team members.
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Self-motivation and an ability to work in a small team as well as independently, with a creative and a proactive attitude.
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Excellent influencing, facilitation and communication skills (both oral and written) and comfortable preparing and presenting reports and proposals to senior management and external stakeholders.
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University degree in any discipline, or equivalent experience.
Desirable experience:
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Knowledge of graduate recruitment market.
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Familiarity with G Suite and Zoom video conferencing software.
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Project management or programme management qualification.
Responsibilities
This role will have a wide impact across your programmes and the charity as a whole, as well as maintaining high-quality personalised support for your own Associates.
1) PROGRAMME DESIGN AND DELIVERY
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Make decisions concerning the design and delivery of your programmes, creating a 12-month plan in advance of the start of each recruitment cycle.
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Plan student recruitment activities and onboarding in collaboration with university partners. This will include working with the Pipeline and Marketing teams to efficiently meet onboarding targets.
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Monitor and evaluate the effectiveness of your programmes with overarching responsibility for meeting internal engagement and application success OKRs, which you will utilise throughout the year to set priority areas for your team.
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Contribute to weekly Programme Manager meetings, sharing your insight and experience to generate ideas and practical solutions that support the overall improvement of upReach’s programme design and delivery.
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Lead on parts of the weekly Delivery Meeting with the wider team, to ensure weekly focus areas and key team messages are communicated clearly to all PCs and PLs.
2) TEAM MANAGEMENT
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Manage a team of Programme Coordinators/Leaders/Junior Managers in a variety of locations, both virtually and in person - providing ongoing personal and professional development support through weekly 1-to-1 calls or meetings, written feedback on documents, or day-to-day guidance via Slack.
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Assist Programme Coordinators / Programme Leaders/Junior Managers to provide high quality personalised support to their Associates, which includes helping them to document all interactions with Associates and application progress.
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Use relevant impact dashboards and data to set priorities for your team and support with competing workload demands and time management, to ensure that OKRs and stakeholder KPIs are achieved across all areas.
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Manage the performance and development of your team - including setting professional development goals and utilising a range of resources and tools where necessary to help your team perform successfully in their roles. You will have regular, open and supportive discussions with your team members, giving feedback in your weekly 1-to-1s and your mid- and end-of-year appraisals.
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Engage your direct reports through completing a Leadership and Management apprenticeship, if this is something your direct reports choose to do after 18 months on the FCLP.
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Be part of the upReach Leadership Team and contribute to forming the strategy and direction of the charity. This also includes passing on team feedback to your manager and the leadership team and proposing practical solutions.
3) PARTNERSHIPS & EVENTS
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Maintain strong relationships with university partners, including managing quarterly/annual reporting requirements on programme aims and collaborating on shared objectives.
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Help your team to manage day-to-day partnership responsibilities, and coach them in relationship management. This will also involve supporting PCs/PLs where necessary to set boundaries with partners.
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Coordinate events with university partners, working with the Programmes team to effectively deliver skills-based sessions for Associates.
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Assist Programme Coordinators/Leaders/Junior Managers in smoothly running events and onboarding processes, both in your team and within the wider team where necessary.
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Work with the partnerships team to make strategic decisions regarding how to grow upReach's existing and new partnerships.
4) OVERSEE A DELIVERY RESPONSIBILITY AREA, ROTATION OR PROJECT
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Manage a Delivery Responsibility area, rotation or project. This will involve meeting with the relevant team regularly (often weekly or bi-weekly depending on the time of year/focus area), and guiding those working on this area with you.
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Work with your team to achieve the objectives outlined for your area, setting clear actions and deadlines. Coach and provide guidance where needed.
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Provide regular feedback to the Programme Management team and where necessary present key findings and updates to the wider team. This may also involve supporting your team to present during the Delivery Meeting and/or Team Meeting.
5) ASSOCIATE ENGAGEMENT
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Support a group of your own Associates, engaging them with the upReach programme in line with OKRs.
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Act as a role model for PCs, PLs & JPMs, ensuring Associate facing tasks are completed to a high quality.
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Proactively use impact to monitor Associate engagement across your programme(s), identifying any areas of concern throughout the year and setting focus areas/action steps for your team to address these.
Team Culture & Benefits:
We offer:
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Flexible and hybrid working.
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Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
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Birthday leave and Voluntary leave
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, which increased to 5% after 5 years of working with us.
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Cycle-to-work scheme.
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Monthly socials and annual wellbeing days
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Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
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Personal Development Budget, activated after 6 months in the role.
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Diverse Roots Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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Ready to apply?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on Wednesday, 17th September at 12:00 pm.
EQUAL OPPORTUNITIES
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
Location: Home-based, Midlands region (with regular travel and monthly visits to the London office near Old Street)
Hours: Full-Time (37.5 hours per week)
Salary: £25,000 - £28,000
Reporting to: Services Manager
Closing Date: 25th September 2025 at 12:00
Start Date: November 2025
About the Role
This is an exciting and varied opportunity to join Arthritis Action at a pivotal time as we deliver our 2024–2026 strategy. As our Engagement and Events Co-ordinator (Midlands), you’ll play a key role in expanding our reach and impact across the region, ensuring more people have access to our support, resources, and information.
You'll engage with a wide range of communities and professionals and support the delivery of online groups and outreach projects. From working with underrepresented communities to helping us connect with younger adults living with arthritis, this role offers scope to make a real difference.
Key Responsibilities
Community Outreach & Engagement
- Build and maintain relationships with local organisations, healthcare professionals, and community leaders.
- Organise and deliver presentations and outreach activities to promote Arthritis Action's services.
- Actively support the delivery of our Equality, Diversity and Inclusion (EDI) Strategy by engaging with diverse and underrepresented communities across the Midlands, including ethnic minority groups and people in low-income areas.
Online Groups & Events
- Facilitate and support Online Arthritis Action Groups and Self-Management Events, including managing group logistics, promotion, and administration.
- Identify and coordinate guest speakers for group sessions.
- Gather and report feedback to improve service delivery.
- Ensure confidentiality and safeguarding policies are upheld.
Networking & Relationship Building
- Identify and pursue new networking opportunities with community, healthcare, and voluntary sector partners.
- Represent Arthritis Action at regional and national events.
- Support collaboration across projects and teams to maximise impact.
General Duties
- Work closely with the Communications Team to ensure effective promotion of groups and events via social media and the website.
- Maintain up-to-date records, including inputting data into the organisation’s database (eTapestry).
- Attend and contribute to the internal Equality, Diversity and Inclusion Working Group.
- Carry out other duties appropriate to the role as required.
Person Specification
Experience & Skills
Proven experience in community engagement or outreach: Essential
Strong project management and organisational skills: Essential
Excellent verbal and written communication skills: Essential
Proficiency with Microsoft Office: Essential
Confident in group facilitation and public speaking: Essential
Ability to research and establish partnerships: Essential
Proficiency with video conferencing tools (e.g., zoom/Teams): Desirable
Experience using a charity database (e.g., eTapestry): Desirable
Experience delivering training content: Desirable
Experience working as part of a small team: Desirable
Fluency in a second language (e.g., Urdu, Punjabi, Bengali): Desirable
Essential Personal Attributes
- Excellent interpersonal and customer service skills
- Self-starter with the ability to work independently
- Collaborative team player with a positive, proactive attitude
Location & Travel
This is a home-based role located within the Midlands region. The post requires frequent travel throughout the Midlands, and candidates must have access to their own vehicle. Monthly travel to our London office is required. All reasonable travel expenses will be reimbursed.
What We Offer
- 25 days annual leave (rising to 30 days after 5 years), plus Bank Holidays and 3 additional days for Christmas office closure
- 7.5% employer pension contribution (with 2.5% employee contribution)
- 24/7 access to an Employee Assistance Programme
- Cycle to Work Scheme
- Annual Eye Tests
How to Apply
Applications should be in the form of a CV and a covering letter explaining your interest in the role and how your skills and experience meet the requirements. Please include your email address, telephone number and location within the Midlands region.
Deadline for applications: 25th September 2025 at 12.00 p.m.
We may close applications early if sufficient interest is received, so we encourage early submissions.
- First interviews will be held via Zoom on 30th September 2025
- Second interviews (TBC) will be held in-person at our London office
Reasonable travel expenses for the second stage will be reimbursed.
Equality, Diversity & Inclusion
Arthritis Action is committed to building a diverse and inclusive workplace. We actively welcome applications from underrepresented groups and individuals with lived experience of arthritis or similar conditions.
Arthritis Action is an equal opportunities employer. We treat employees and applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion, or belief.
Please submit a Cover Letter and CV.
Arthritis Action is a UK charity helping people with arthritis to live fuller lives with less pain.




The client requests no contact from agencies or media sales.