Project manager volunteer roles in attleborough, norfolk

Do you want to help prevent breast cancer? Are you a highly engaged senior communications professional with charity or not-for-profit governance experience, strong networks and want to use your connections and expertise to help a fantastic charity build their profile, impact and authority in the field of breast cancer prevention? 

We are looking for individuals from the private, third, or voluntary sectors with a strong ability to bring connections and influence to the charity, to join the board of trustees. You have a thorough understanding of what good charity governance looks like, time to commit and you have a deep interest in and are keen to promote breast cancer prevention.

Specifically, we are looking for someone who has leadership experience and expertise in strategic communications, branding and marketing. 

If this sounds like you, then we would be delighted to hear from you. 

ABOUT US 

Breast Cancer UK’s vision is a world where everyone is empowered to reduce their breast cancer risk.  Our mission is to lead a movement to empower individuals, advance scientific research and reshape policy to reduce breast cancer risk for all. 

We are the only UK breast cancer charity focused entirely on the primary prevention of breast cancer by funding animal-free scientific research into the causes of breast cancer, campaigning to reduce risk, using traditional and digital channels to raise awareness. Today it is estimated that 1 in 7 women will be diagnosed with the disease at some point in their lives but at least 30% breast cancers are thought to be preventable. 

Our research and advocacy work focuses on the environmental and chemical causes of breast cancer. Our education programme and advice include all preventable risk factors.

Our strategic Plan (2025-2028) is a bold and forward-looking roadmap that aims to drive lasting change for breast cancer prevention through significantly increasing the visibility of our cause by expanding our research and collaborations, expanding access to prevention education across the UK and mobilising support behind a new policy approach that prioritises prevention.The trustee role is critical in supporting these outcomes. 

Breast Cancer UK’s annual income has grown from £107,000 (31.3.2014) to £1.5M (31.3.2024). Our new strategic plan sets out our ambition to expand further.

This is an exciting opportunity to join the Board of trustees and support the CEO and wider staff team to deliver our vision and strategy. 

FOR DETAILS OF THE ROLE PLEASE SEE THE RECRUITMENT PACK DOWNLOADABLE FROM OUR WEBSITE 

Job Purpose

One Place London is a community interest company located in West London engaged in Acting for Film and Music Recording workshops for young people aged 14-25, unemployed or at risk of getting involved in crime. The Social Media Executive will be instrumental in driving the digital presence of our client’s brand. Your primary focus will be on developing engaging content that effectively communicates the uniqueness of our projects, films and music and collaborating with influencers and brand ambassadors to enhance visibility and influence in the market. This Social Media Executive job is remote work where you will be collaborating with influencers/ambassadors creating content.

Main Duties & Responsibilities

- Strategize and execute innovative social media marketing campaigns

- Produce compelling content that showcases the innovative aspects of the products

- Partner with influencers and ambassadors to maximize reach and engagement

- Monitor and analyze performance metrics to refine strategies and boost interaction

Person Specification & Key Competencies

Qualifications and Experience:

•  Experience of working with external creative agencies. 
* Experience executing Facebook and Instagram lives. 
* Experience taking part in workshops with internal social media stakeholders. 
* Writing briefs and working with campaign case studies to develop content.
* Writing social media monthly reports for organic activity.
* Team player who can manage their own time and workload effectively. 
* Proactive self-starter. 

Personal Attributes

- Creative and strategic thinkers with excellent storytelling abilities

- Experienced professionals in social media management and content creation

- Individuals with a deep understanding of current social media trends and influencer collaboration

- Team players who thrive in a dynamic environment

Benefits

• Career progression opportunities

• Flexible/Agile Working, Hourly pay rate during the workshops on a Contract/ Self-Employed basis.

• Employee Assistance Programme to support employees.

TRUSTEE – FUNDRAISING SPECIALISM
EVERY FUTURE FOUNDATION (EFF)

About Every Future Foundation
Every Future Foundation is an anti-racist education charity committed to eradicating racism in schools. Through programmes like Champions for Change, teacher training, and the Activism Academy, we empower students, educators, and leaders to challenge institutional racism and create inclusive, equitable school environments. Our vision is to eliminate racism from the UK education system.

As we enter a new phase of growth and sustainability under our 3-Year Strategic Plan (2024-2027), we are looking for a passionate, strategic Trustee with fundraising expertise to join our Board.

Role Purpose

The Fundraising Trustee will support the Board and Senior Leadership Team in driving fundraising strategies to secure sustainable income, build key partnerships, and ensure delivery of the organisation's objectives. This role will contribute to expanding our income streams, fostering donor relationships, and strengthening EFF's financial sustainability.

Key Responsibilities

1. Governance and Strategic oversight

• Actively contribute to the strategic direction of the organisation, ensuring alignment with the 2024-2027 Strategic Plan and fundraising goals.
• Provide governance oversight as part of the Board of Trustees, ensuring fundraising activities comply with regulations, ethical guidelines, and best practices.
• Support EFF in achieving its financial targets and diversifying income streams, reducing reliance on grant funding.

2. Fundraising Strategy and Development

• Advise on and oversee the implementation of EFF's fundraising strategy, focusing on:
  • Corporate Partnerships: Develop relationships with businesses for financial and in-kind support.
  • Donor Engagement: Identify opportunities to secure major donors and philanthropic supporters.
  • Grant Funding: Support applications for project-based grants, ensuring alignment with funder priorities.
  • Earned Income: Assist in promoting paid training and consultancy services for schools and councils.
  • Mentoring: Providing mentoring and advice to the CEO and senior leadership team on fundraising applications and fundraising activities.
• Use personal networks to identify and cultivate new funding opportunities.
• Provide guidance on donor stewardship, ensuring long-term relationships are maintained and grown.

3. Advocacy and Ambassadorship

• Act as an ambassador for EFF, representing its vision and impact to prospective donors, corporate partners, and funders.
• Support the CEO and Senior Leadership Team in fundraising meetings and events, helping to articulate a compelling case for support.
• Champion fundraising priorities at Board meetings, offering challenge, advice, and support.

Person specification

Essential

• Fundraising expertise: Proven experience in fundraising, income generation, or development, particularly within the charity, education, or non-profit sectors.
• Networks and influence: Ability to leverage networks to unlock new funding opportunities and connections.
• Strategic mindset: Understanding of income diversification and sustainable fundraising models, including corporate partnerships, individual giving, and grants.
• Commitment to Anti-Racism: Passion for racial equity and a belief in the transformative power of education to create systemic change.
• Collaboration and Leadership: Strong interpersonal skills and the ability to work collaboratively with the Board, CEO, and Senior Leadership Team.

Desirable

• Experience working with organisations that deliver training, consultancy, or social justice initiatives.
• Knowledge of fundraising regulations, charity governance, and the funding landscape in the UK.

Commitment

• Term: 3 years (renewable).
• Time commitment: Approximately 4-6 hours per month, including attendance at 4 Trustee Board meetings per year (a mix of in-person and virtual).
• Occasional participation in fundraising events, strategy workshops, and meetings with donors or partners.

Why Join Every Future Foundation?

This is an exciting time to join EFF as we scale our impact and strengthen our sustainability. As a Trustee, you will:

• Play a key role in eliminating institutional racism from UK schools.
• Contribute your expertise to a growing, ambitious organisation delivering real change.
• Work alongside a passionate and skilled team committed to education equity.
• Enhance your governance experience while championing a cause you care about.

Job description:

About Us

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

Our mission is to encourage unity across diverse communities, sharing and celebrating cultural lessons through workshops, training programmes, events and research. We challenge racial and societal stereotypes while delivering practical initiatives such as unconscious bias training in the workplace. We develop and deliver projects that promote inclusion, representation, and social change by partnering with local organisations and stakeholders.

Role Description:

Quilombo UK is looking for a highly motivated and experienced Services Sales Executive to join our team through the Enhanced Professional Development Programme (ePDP). This is a target-driven, client-facing volunteer sales role focused on direct outreach and conversion of potential service users into paying clients. You will be responsible for actively identifying leads, initiating conversations, pitching our services, and closing deals.

The successful candidate will sell Quilombo UK’s key service offerings:

● Workshops (e.g. Unconscious Bias, Inclusive Leadership)

● Training Programmes

● Research Services

● Event & Partnership Opportunities

As a member of the Sales Business Development function, you will be managed by a Director and accountable for results that directly impact the organisation’s financial sustainability and growth. This role provides real-world, high-impact experience that mirrors the standards and performance expectations of a paid sales role.

Main Responsibilities:

● Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services.

● Initiate direct outreach (calls, emails, online meetings) to decision-makers across public and private sectors.

● Deliver compelling sales pitches and presentations tailored to each client’s needs.

● Handle end-to-end sales processes, from lead generation and qualification through to closing deals.

● Secure confirmed bookings or contracts for services, including workshops, training, research, or event partnerships.

● Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly.

● Consistently meet or exceed weekly/monthly KPIs related to outreach, meetings, and conversions.

● Collaborate with the Director to refine messaging and sales strategy for maximum impact.

● Maintain a consultative, value-led sales approach while staying aligned with Quilombo UK’s mission and ethos.

● Provide performance updates and sales reports to the Director and Senior Leadership Team.

● Stay updated on industry trends, client needs, and potential growth areas relevant to our services.

Essential:

● Demonstrated experience in a sales, business development, or account management role

● Proven track record of generating leads and closing deals, preferably in a service-based or social enterprise environment

● Excellent verbal and written communication skills

● Strong presentation and negotiation abilities

● Confidence to work independently and take initiative, while collaborating within a remote team

● Passion for social justice, community engagement, and inclusion

● Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Desirable

● Familiarity with CRM tools and remote communication platforms

● Experience selling services to the public sector or third-sector organisations

● Understanding of social enterprises or community-based businesses

● Ability to work without close supervision and meet deadlines

What We Offer:

● Real-world, results-driven sales experience with clear KPIs and performance feedback

● A unique opportunity to influence revenue and impact within a mission-driven organisation

● Coaching and mentoring from experienced directors and leadership

● A collaborative, diverse, and inclusive environment

● Certificate of completion and reference upon successful programme completion

The Professional Development Programme with Quilombo UK runs over a period of 16weeks, is UNPAID, and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Job Type: Volunteer

Benefits:

• Work from home

Application question(s):

• Do you have access to a personal laptop or PC?
• Are you sure you can commit to this job as being a non-paid job?
• Do you think you will be able to commit yourself to the PDP programme, implicitly 12 hours per week, for 16 weeks?
• Are you currently based in UK?

Work Location: Remote

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide CPD accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 CPD accredited courses should you want to study further.

�� Volunteer React Native Developer

Organisation: Running Mammals Ltd (ROOTED)

Location: Remote (UK-based applicants preferred, open to others)

Time Commitment: Part-time / Flexible

Duration: 2–4 months (with potential for extension)

Expenses: Unpaid (volunteer basis)

�� About Us

ROOTED is an emotional support app designed to help people navigate everyday emotional challenges through real-time, AI-powered conversations. Built by a cross-disciplinary team of psychologists, technologists and creatives, ROOTED offers a deeply personal and intuitive mental well-being experience — not just as a tool, but as a companion.

We’ve launched our web version, and now we’re bringing the experience to mobile, starting with React Native (iOS-first).

At the heart of ROOTED is RuMa (Running Mammals) – our proprietary conversational AI, built using cutting-edge LLMs, designed to reflect and respond to human emotion with empathy and insight.

�� The Role

We’re looking for a passionate React Native Developer to join our early-stage team on a volunteer basis. You’ll be helping us bring mental health support to life on mobile, working alongside a small but committed team who care deeply about design, technology, and emotional wellbeing.

What you’ll do:

• Build and structure the ROOTED mobile app from the ground up (iOS-first)

• Develop a real-time chat interface integrated with WebSocket

• Implement REST API integrations (auth, emotion tracking, chat logs)

• Align shared state management with the existing Zustand + TypeScript system

• Collaborate with our AI and design teams to deliver emotionally aware UI/UX

• Optimise performance for cross-platform compatibility (Android optional)

��️ Tech Stack

• React Native (TypeScript)

• Zustand / Redux Toolkit / MobX

• Axios + Socket. io-client

• Node.js, Express, Prisma, MySQL, Redis (existing backend)

• iOS native modules, APNs (push notifications)

�� Ideal Candidate

We’re looking for someone who is:

• Experienced (ideally 3+ years) in React Native and TypeScript

• Familiar with building chat apps or real-time communication tools

• Comfortable with startup environments — fast, iterative, collaborative

• Motivated by mission and social impact — you care about mental health

• Self-driven and communicative, able to work remotely with flexibility

Bonus if you’ve worked with:

• Push notifications (APNs, Firebase)

• CodePush or OTA update workflows

• Emotionally aware design or digital therapeutics

�� Why Join ROOTED?

• Be part of a purpose-driven mental health tech project

• Gain ownership, recognition, and real-world impact

• Flexible remote work and an open, kind team culture

• Co-create something meaningful that could support thousands

�� Interested?

Please email with a brief introduction and any relevant links (e.g., GitHub, portfolio, LinkedIn).

We believe in code and compassion — and we’d love to hear from you.

��‍�� React Native Developer Volunteer – Join the Movement Behind MVP 2

Unify Giving is on a mission to change everything about giving — how it’s done, how it’s received, and how it’s perceived.

We’re building a world where people experiencing homelessness can receive digital donations with dignity, transparency, and choice — and we’re already live on the App Store. But now, we’re taking it further.

�� MVP 2 is here.
We’ve added powerful new features to give both donors and recipients the best possible experience — and we need your help to bring it to life.

✨ What you’ll do:

• Join our small but mighty team to help build and release MVP 2 of our React Native app.

• Collaborate with our designers, product leads, and community team to improve UX across the board.

• Work on meaningful features that directly impact people experiencing homelessness.

�� What we’re looking for:

• Experience in React Native, with solid understanding of mobile app dev (iOS & Android).]

• A belief that tech can be used for real, tangible good in the world.

�� Why it matters:

This isn’t just another side project. Unify Giving is already being used by real people across the UK. Your code could help someone access food, warmth, or support when they need it most.

�� What you’ll get:

• A chance to work on a live tech-for-good product.

• Your name in the credits (yes, we mean it).

• Weekly team check-ins, support from our founder, and full creative input.

• A front-row seat to building something that genuinely helps people — and is scaling fast.

The International Council of Museums in the United Kingdom (ICOM UK) is seeking a new trustee with strong financial acumen and a passion for the museums and heritage sector and working internationally to be the Finance Lead on our Board. This is a strategic finance role to support the Strategic Director and advise the Board of Trustees in respect of the conduct of the charity’s financial affairs.  

The role requires experience and skills in financial planning and management, preferably in a charity and/or company, along with the ability to understand and communicate the impact of decisions on the organisation’s finances. 

We welcome applications from professionals with the skills, knowledge and lived experience that will strengthen and diversify our Board. 

 For further details on the roles and ICOM UK, you can view our Finance Lead Trustee Recruitment  Pack. 

Keychange is a Christian charity with a rich legacy of providing the best quality residential care and support to older people and homeless women.

We currently operate seven residential care communities for older people and two housing communities supporting women and young people who have experienced homelessness or trauma. In the past year alone, we’ve provided care and support for 245 older people and 69 women and young people across our centres. With a dedicated team of around 250 staff and an annual turnover of £9.6 million, we are committed to transforming lives through the power of community. As a Christian charity, we are motivated by the love of Jesus to support people. Our mission is to create communities where each person is supported, valued and known.

Over the past few years, Keychange has undergone a significant and successful transformation. This has included strengthening governance, aligning operations and finance, and embedding a culture of openness, collaboration and collective accountability across all levels of the organisation. As a result, Keychange has increased care home occupancy to over 90%, streamlined its services, and is now well-positioned for future growth and innovation.

This is an exciting opportunity to contribute to a values-driven charity with a renewed sense of purpose, and a clear strategic direction aimed at deepening its impact and building on its legacy of care and community.

We are looking to appoint 3-4 Trustees with experience in the following specialist areas:

· Finance and Commercial: Capital financing, property development, or redevelopment of care facilities,

·Homelessness: Experience in services supporting women, particularly those affected by domestic violence or trauma,

· Fundraising: Capital campaigns or charitable trusts and grant-making bodies,

· Digital: Tech solutions that improve care delivery or operational efficiency.

These posts are subject to an occupational requirement that the holders are practising Christians under Part 1 of Schedule 9 to the Equality Act 2010.

Fundraisers wanted to support East London Waterworks Park in developing and implementing our fundraising strategy.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for fundraisers to contribute to our community-led fundraising strategy, to develop relationships with funders and to write funding applications. 

You would join our fundraising circle, which coordinates our fundraising efforts. It is currently exploring grant opportunities and developing relationships with businesses and other funders. We meet online on Google Meet and volunteers complete agreed tasks remotely. 

If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you. 

We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers. 

We would also love to hear from potential volunteers without experience but with transferable skills.

East London Waterworks Park is an exciting and ambitious project. Without funding we won’t be able to make it happen, so you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.

GACD (the Global Alliance for Chronic Diseases) is the only alliance of international research funders jointly funding, developing and facilitating global research collaborations to tackle the growing burden of chronic ‘non-communicable diseases’ (NCDs) including heart disease, diabetes, cancers and mental health conditions. The worldwide burden of NCDs is increasing, but doing so most rapidly in poorly resourced countries where they are a significant risk to health and wellbeing. GACD aims to provide essential evidence on the most effective ways to prevent or manage these chronic conditions and improve health equity.

As a member of the GACD Board of Trustees, you will provide strategic leadership and oversight for GACD as it seeks to fulfil its charitable objects. You will ensure GACD operates in accordance with its governing document and meets its legal and regulatory requirements.

At this time, we are particularly looking to attract a candidate with a strong understanding of the UK charity sector, including experience with charity governance and best practices in charity management.

This is a voluntary role and the position is expected to start from December 2025/January 2026 for a three-year term, in the first instance.
You can find full details of the role by downloading the role description.

Closing date: 26 September 2025 at 12 noon
Interviews (virtual): w/c 13 October 2025

Web developers and designers wanted to support East London Waterworks Park in continuing to improve its website and digital infrastructure.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for web developers and designers to contribute to our community-led working group who are working on coordinating content and infrastructure for the East London Waterworks Park website. 

There is opportunity to lead on projects across web development and UX and web design, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You should be experienced in HTML, PHP, CSS, Javascript and SQL, and or UX and web design. You should be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your skills in web design and development will be crucial in creating a visually engaging and user-friendly online presence that effectively communicates the park's biodiversity and mission. By designing engaging websites and interactive platforms, you'll help us connect with our community, inspire action, and secure the necessary support for the park's future.

Join a small charity with a big heart and help shape our future.

Barefoot and Free is a grassroots UK-based charity funding respite breaks for families with neurodivergent children or children affected by trauma. We're growing from the ground up and we’re looking for passionate, creative Volunteer Fundraising Champions to grow with us.

This is more than a stepping stone role. It’s a real opportunity to be part of something long term that's meaningful, mission-driven, and deeply rewarding. You'll play a key role in shaping a small charity with huge potential and your efforts will directly impact the lives of families who truly need support.

Why Join Us?

Grassroots charity work is full of heart but it’s not without its challenges. We don’t have huge budgets, so we need fundraisers who can think outside the box, raise funds rather than spend funds and inspire others to get behind the cause.

But the rewards? They’re immense:

• You’ll see the direct results of your work as we grow together.

• You’ll gain invaluable experience for your CV and future roles in the third sector.

• You’ll be part of a close-knit team where your ideas and efforts are truly valued and supported.

Your Role

As a Volunteer Fundraising Champion, you’ll help us raise the funds we need to provide life-changing breaks for families. You’ll be the creative spark and the friendly face behind fundraising efforts that make a real difference.

Key Responsibilities:

• Plan, organise and deliver creative fundraising activities (raffles, online quizzes, challenge events, etc.)

• Engage and support individual fundraisers (e.g. sponsored runners, event hosts)

• Act as a key contact for fundraising volunteers providing encouragement, advice, and practical support

• Develop and maintain a central fundraising tracker (Excel or similar)

• Log all fundraising activity, targets, and deadlines

• Collaborate with our social media volunteer to promote campaigns

• Support recruitment and onboarding of new fundraising volunteers

What You’ll Bring

• Clear, friendly written and verbal communication

• Creativity and confidence in engaging with people online and offline

• Strong organisation and time management skills

• Self-motivation and the ability to work independently

• A genuine passion for our mission and grassroots charity work

• Experience in fundraising or event planning is helpful but not essential, heart and drive matter more

Time Commitment

• Flexible and remote

• Around 2 to 5 hours per week

• We’ll work around your availability this role can fit around your life, studies, job, or family

What You’ll Gain

• Hands-on experience in fundraising, event planning and project coordination

• Something impressive and meaningful for your CV or portfolio

• Real-world charity sector experience

• Friendly support and mentoring from a passionate team

• A strong sense of purpose, knowing your efforts directly support families in need

• References available on request

How to Apply

Please send a recent CV along with a short note about yourself, including any relevant fundraising or event planning experience (formal or informal!).

We can’t wait to hear from you and hopefully welcome you to the Barefoot and Free family.

About us

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.

In northern France we operate year-round from Calais, providing warm clothing, bedding, food and assistance to refugees who live in appalling and dangerous conditions. 

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as offering social support and interaction, including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services.

Our Legal Access Department is an access to justice project that exists to arrange critical legal representation for people seeking asylum and, more than this, to support people through the hostility and difficulty of claiming asylum. The department, made up mostly of volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone.

The Role

In this busy, hands-on role, you’ll gain an understanding of how the UK asylum system works, enabling us to provide the highest standards of service to those who need us most. Your work will focus on maintaining accurate records, following clear processes, and delivering high-quality support to every one of our vulnerable clients.

This will include working with individuals in UK detention centres. As a Detention Team Volunteer Caseworker, you’ll be speaking to clients impacted by the government’s “one in, one out” policy. You will be taking them through our client questionnaire to gather information important for their referral to legal support.

This role requires a commitment of 10 hours per week distributed evenly across the week.

We’re looking for people with a genuine passion for human rights and refugee protection. If that’s you, please get in touch. This is a fantastic opportunity to help asylum seekers access the legal support they deserve.

Responsibilities include:

• Attend induction, ongoing training and keep up to date with resources and procedure to ensure you can carry out the role effectively and efficiently.
• Able to work independently and manage your time effectively, sometimes working to tight deadlines
• Take on new cases each week, whilst also providing ongoing support to previous clients
• Be organised and accurate with information, with an eye for detail
• Maintaining and updating client records
• Sorting and organising client’s paperwork
• Ability to use spreadsheets, Google Workspace, messaging platforms and secure databases.
• Excellent communication skills and the ability to communicate with people who do not have English as their first language, working alongside interpreters to ensure clients understand the process
• An understanding of the traumatic experiences that our clients have been through and the emotional resilience to cope with this
• Liaising with other professionals including lawyers and Migrant Help
• Professional and dedicated to ensure that the best interests of the clients and Care4Calais are represented at all times
• Attend regular team meetings and contribute effectively
• Understand the remit of the role, we do not give legal advice, we are a referral mechanism
• Following safeguarding procedures and reporting safeguarding incidents appropriately
• Referring clients to other teams within the organisation, when necessary
• Keeping your line manager updated on any issues which may impact your ability to carry out the role effectively.
• Maintaining communication with the management team throughout your role, available for regular check-ins to ensure the best service is provided to our clients.
• To participate in promoting the work of the legal access team as directed by the management team
• Comitting to your weekly volunteering hours

To apply please provide a covering letter outlining why you want to volunteer for the Legal Access team, and why you think you would be suitable for this role.

Person Specification

Essential Criteria:

• Ability to work sensitively and effectively with a diverse range of clients, demonstrating cultural competence, respect and compassion.

• Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset.

• Exceptional written and oral communication skills, including the ability to convey complex information clearly and concisely.

• Proactive and self-motivated, with the ability to take initiative.

• Strong working knowledge of Google Workspace.

Preferable Criteria:

• Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, Amharic is a strong asset. 

• Having experience of the asylum system in the UK is a strong asset.

• Experience working with vulnerable communities

Lived Experience Inclusion:

We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment)

In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation. 

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.