Project office manager jobs
Details of the role:
Working pattern: This is a full-time permanent Hybrid (minimum 3 days a week in the office) position on the Crick Terms and Conditions of Employment.
Salary: From £68,668 with benefits, subject to skills and experience
Application closing date: 9th of February 2026 at 23.59pm
About us
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.
The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.
About the role
We are recruiting for a strategic, results driven Operations Transformation Manager (Scientific Research), to join our Programme Management team and play a pivotal role in driving operational transformation across the organisation.
As an Operations Transformation Manager - Scientific Research, (known internally as a Senior Project Manager: Operations), you will lead cross‑functional strategic projects that strengthen the Institute’s operational effectiveness and support world‑class scientific research. You’ll take ownership of end to end project delivery, from scoping and planning through to implementation and evaluation, using your analytical skills to identify issues, propose solutions, and manage risks and dependencies.
Working closely with colleagues across operations, science, and corporate services, you will design and deliver improvements that enhance processes, reduce risk, and introduce smarter, more efficient ways of working. Your work may involve transforming operational environments for scientists, improving regulatory compliance, or deploying new technologies and processes that drive efficiency without disrupting live operations.
You will also contribute to building project management capability across the Crick, supporting the Head of PMO in establishing consistent tools, frameworks, and reporting for the wider project portfolio. You will bring confidence, flexibility, and strong stakeholder engagement skills to motivate others and deliver meaningful, lasting change.
What you will be doing
As an Operations Transformation Manager at the Crick, you will:
Project management
- Leading on operational change projects from initiative through development to implementation with ownership of project planning, timelines, resources and risk management.
- Monitor project progress, ensuring adherence to control parameters: scope, budget, dependencies and timeline.
Business improvement delivery
- Work with the sponsor and senior stakeholders to agree the scope of the project, options for delivery and developing the business case to support benefits realisation
- Prepare and present clear and concise proposals, and roadmaps, for review by stakeholders to explain the strategy and approach to solutions.
Stakeholder management
- Build relationships with key stakeholders up to Director and Lab Leader level, across science and operations to gain a deep understanding of user wants and needs.
- Organise, chair, and document meetings and workshops between stakeholders at all levels of the organisation to collaboratively discuss, explore and understand issues and brainstorm solutions.
About you
You will have:
- Educated to degree or equivalent level in a relevant discipline.
- Experience of working in business analysis, business transformation and/or project management roles.*
- Proven recent record of accomplishment for end-to-end delivery of business change projects, involving a diverse group of internal stakeholders, with the application of structured and agile project management tools.*
- Demonstrates critical analysis of business systems and processes, including experience of capturing user requirements, mapping business processes, ability to articulate and visualise complex problems to non-technical stakeholders.*
- Ability to build persuasive arguments based on data, logic and the objective merits of solutions, reconcile conflicting viewpoints and remove obstacles to progress.
- Understands change management and its criticality to the success of project outcomes.*
- Experience of working in a scientific, clinical, healthcare or academic environment (Desirable)
*Minimum Requirements
About Working at the Crick
Our values
Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture
- We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
- We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
- We are collegial. We show respect for one another, work cooperatively and support the wider community.
At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply.
What will you receive?
At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development:
- Visas: Applicants for this role will be eligible for sponsorship to work in the UK
- Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
- Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
- Health & Well-being:
- 24/7 GP consultation services.
- Occupational health services and mental health support programs.
- Eye care vouchers and discounted healthcare plans.
- Work-Life Balance:
- Back-up care for dependents.
- Childcare support allowance.
- Annual leave purchase options.
- Crick Networks offering diverse groups’ support, community and inclusive social events.
- Perks:
- Discounted gym memberships, bike-to-work scheme, and shopping discounts.
- Subsidised on-site restaurant and social spaces for team interaction.
Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.
We reserve the right to withdraw this advert at any given time due to the number of applications received.
The Francis Crick Institute is an independent charity, established to be a UK flagship for discovery research in biomedicine.



The client requests no contact from agencies or media sales.
We are looking to recruit an experienced, innovative legal manager for our international Environment and Sustainable Development Programme. The ideal candidate will be a qualified lawyer with deep enthusiasm and in-depth knowledge of how our partners could use the law to achieve environmental justice. A more detailed explanation of our organisational and programme strategy is set out in our 2024-2026 Strategy.
Working as part of a small but dynamic team, you will have the opportunity to learn at close hand what it means to work for an international NGO focusing on how the law can be used to fight corruption and achieve environmental and economic justice. You will develop projects with a range of partners, including international agencies, NGOs, CSOs and governments. You will collaborate with a range of volunteer lawyers (via law firms and barristers chambers) who are leading experts in their field. You will also help nurture, build and maintain relationships with our funders. The role will involve outreach to new partners, programme management, supporting the drafting of fundraising applications and donor reports, tracking impact, as well as evaluating and learning from projects.
Key Responsibilities:
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Implement the strategic vision for ILP’s Environment and Sustainable Development (ESD) programme, in conjunction with the ESD Programme Director, Legal Fellows, Executive Director, partners, staff and Board;
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Develop an understanding of the most effective environmental policy tools and legal interventions to deliver the programme’s objectives, through engagement with volunteer lawyers, ILP partners, ILP’s ESD Advisory Committee, staff, Board and others;
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Support the ESD Programme Director to build and maintain ILP’s Environment and Sustainable Development (ESD) programme. This includes:
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liaising with partners to identify legal/policy needs and offer potential legal and/or policy reform solutions, including through conducting legal analysis;
identifying and engaging in regular outreach with potential new partners to build the project pipeline;
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identifying, building and maintaining strong relationships with existing and new highly experienced volunteer lawyers;
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mapping and developing relationships with regional and international development entities and other technical assistance providers to identify potential partners, needs and focus countries;
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representing the programme in external fora and events.
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Support the Programme Director in ensuring effective project delivery and evaluation of impact including:
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managing and coordinating project implementation through the full project cycle;
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delivering financial management for assignments including accurate budgeting, forecasting, accounting and reporting;
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Supporting the development and maintenance of strong programme management and knowledge management systems and processes, including regular updating of ILP’s online internal database (GRID).
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Support the Programme Director’s fundraising efforts to finance both the programme and organisational overheads, including working closely with the Programme Director to identify opportunities for potential funding with partners, liaise with and nurture donors, design funding applications and create relevant budgets;
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Deepen ILP’s knowledge and understanding of the situation in developing economies, including engaging in relevant research alongside ILP partners (pro bono lawyers, NGOs, CSOs and others) and sharing findings via written reports and output;
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Share in the necessary operational and administrative activities of the organisation and contribute to website and social media communications.
For further information on the candidate profile for this role, our full job description is available to view and download below.
The client requests no contact from agencies or media sales.
Play to the Crowd (incorporating Theatre Royal Winchester, Hat Fair and Playmakers) is looking for a Fundraising Manager.
Hours/contract: Permanent, full time, 36 hours per week (job share or part-time hours will be considered for the right candidate)
Salary: £28,950 - £32,754 depending on length of service
Base: Theatre Royal Winchester / Hybrid
We’re looking for a confident and enthusiastic fundraiser with a track record of delivering and leading major donor fundraising, membership schemes, corporate partnerships as well as securing significant funds from Trusts and Foundations.
The Fundraising Manager is responsible for implementing the charity’s fundraising strategy to increase our fundraised income to support all areas of our activity. This will be achieved by connecting donors and supporters to our mission to delight and unite communities through the power of live performance and participation.
The charity has ambitious plans for the future. We will continue to invest in the beautiful Theatre Royal Winchester. With the absence of Arts Council England National Portfolio funding, we will be transitioning to a new structure and funding model for future Hat Fair festivals. Through our engagement projects we will continue to have impact on our local community both in central Winchester and the wider district.
The Fundraising Manager role will be vital in:
• Helping to develop a sustainable fundraising model to secure future Hat Fair festivals
• Securing funding from Trusts and Foundations for community projects, core revenue to support our artistic and creative ambitions, and capital works
• Cultivating and securing large gifts from Major Donors
• Growing our membership base – our members are loyal and key advocates of the charity and audiences for our events
• Managing the relationships and developing our Corporate Partnerships
How to Apply
Application deadline: 10am Tue 17 February 2026
Interviews: Wed 25 February 2026
Interested? If you would like to find out more details about this role please visit our website where you can find the Job Description and Person Specification. Our website also contains our application form. Please note that we require fully completed application forms. We are unable to accept CVs.
Keen on this role but seen something you’re not sure about? Don’t rule yourself out, get in touch to talk it through. For an informal discussion about the role, please get contact Kirstie Mathieson, Communications and Development Director (email available in the job pack)
Play to the Crowd is an equal opportunities employer, welcoming applications from the widest possible diversity of backgrounds, cultures and experiences and is also open to job share proposals.
The client requests no contact from agencies or media sales.
This flagship programme, delivered in partnership with TDS, GMCA and the Nationwide Foundation, uses action research and behavioural‑insight‑informed interventions to understand and reduce unintentional non‑compliance among private landlords, with the aim of improving renting standards and supporting people in housing need.
We have a new 12‑month fixed‑term opportunity to join our Greater Manchester Good Landlord Charter/Landlord Support Hub team as a Research and Evaluation Manager.
Some of the key responsibilities include:
- Lead the project’s research and evaluation activities, including insight gathering, participatory research, and continuous testing of behavioural or supportive interventions.
- Design and evaluate behavioural interventions, assessing impact, outcomes and what works to inform future policy and operational practice.
- Collaborate closely with the Behavioural Insight Specialist and Landlord Support Manager, ensuring research is rigorous, ethical, and generates meaningful learning.
- Engage landlords, tenants, letting agents, and local authorities to gather data, understand barriers to compliance, and capture lived experience.
- Produce high‑quality reporting, including findings, recommendations, and insights to support both internal decision‑making and external stakeholders such as GMCA and the Nationwide Foundation.
- Represent the Research & Evaluation function at meetings, workshops and advisory groups, contributing to the wider aims of improving standards across the private rented sector.
To be considered for this role, you must be able to demonstrate:
- Strong experience in research, evaluation or insight‑gathering, ideally within housing, social policy, behavioural insights or community‑focused projects.
- Ability to design and apply research methods, including interviews, behavioural diagnosis, qualitative and/or quantitative analysis.
- Excellent communication and reporting skills, able to turn complex insights into clear recommendations.
- Confidence managing relationships with a wide variety of stakeholders.
- Based in/near Greater Manchester, and able to travel across the region as needed.
TDS offers a plethora of benefits inclusive of:
- 33 days holiday inc bank holidays
- BUPA Private healthcare
- BUPA Wellbeing cash plan
- Pension Scheme
- Additional day off for your birthday
- Plus many more!
If you have any questions or would like to find out more information, please feel free to contact me directly.
Applications for this position will be accepted until 10 February.
TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers
Please ensure you send both a CV and cover letter for your application.
Help tenants, landlords, and agents deal with deposit protection and dispute resolution as quickly and easily as possible.
The client requests no contact from agencies or media sales.
Battersea has entered an exciting phase of innovation and transformation as we embark on the second year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals. We are now recruiting for two Philanthropy Manager opportunities to support this growth: a full time permanent position, and an 3 year fixed-term role focused on New Business. Both roles sit within the Philanthropy, Partnerships & Commercial (PPC) team, made up of Philanthropy & Trusts, Corporate Partnerships & Commercial, Special Events & Stewardship, and Fundraising Operations.
The focus of the Philanthropy & Trusts team is to build a solid base of support through excellent stewardship of existing trusts and major donors alongside cultivation of new prospects, reached through prospect research and the networks of senior volunteers.
The key purpose of the permanent Philanthropy Manager position is to meet both financial and strategic KPIs in order ensure the long-term health of the Philanthropy pipeline. They will do this by personally managing a portfolio of key individual relationships as well as line-managing the Philanthropy Officer to deliver against their targets. This role, together with Battersea’s other Philanthropy Managers, will also work closely with senior leadership, senior volunteers and other individuals to open up networks and introduce new major donors to Battersea.
The fixed-term Philanthropy Manager position is is a new role working within Battersea’s Philanthropy & Trusts team to seek and secure new income as part of a £4-6million pound capital fundraising appeal over the next 3 years. One of the key pillars of Battersea’s current strategy is to ensure that we continue to provide expert care for all the dogs and cats that come through our gates. One of the ways in which we do this is by investing in our facilities to ensure that they continue to meet the changing needs of the animals we care for. Our new capital fundraising appeal will help to achieve that aim. The key purpose of this Philanthropy Manager (New Business) is to meet both financial and strategic KPIs, by cultivating a pipeline of new major donor prospects to secure significant donations for this capital campaign.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 10th February 2026
Interview Date(s): Interviews will be taking place on a rolling basis. Early applications are encouraged, as the role will be closed once filled.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
For full details on the role, please download the recruitment pack. Please specify in your application which of the two opportunities you would like to be considered for.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
This is a senior, trusted role at the heart of the organisation, responsible for the smooth running of the CEO and Executive Office and for providing high quality governance and administrative support to our Boards and committees. Working closely with the Co Chief Executives, the role supports strategic delivery, organisational planning and cross organisational projects, while also playing an important part in shaping how we work together as a values led organisation.
Based in Covent Garden, the role would suit someone with experience of working within a senior executive or private office environment who brings sound judgement, discretion and a collaborative approach. A background in theatre is not essential, but an appreciation of the social and cultural value of the arts and a commitment to equality, diversity and inclusion are important.
For full details of the role, please see the job pack.
Our vision is a dynamic, sustainable and world-class theatre sector and our mission is to champion theatre and support our members.
About Finance at Hope into Action
The finance function of Hope into Action is small team comprising the Finance Manager, the Finance Administrators (job-share) and a volunteer reporting to the Head of Operations. It is largely paperless and supports our 44 staff with accounts payable and receivable functions. It works in conjunction with the other departments to deliver timely, accurate and strategic financial information for both the Executive Team and the Board of Trustees.
About the role
The Finance Manager is a key role in enabling Hope into Action fulfil its vision of every church lovingly making a home for those experiencing homelessness.
The role is broad ranging; from managing the Finance Administrators, supporting their work when needed and also producing the monthly management accounts within our target of 10 working days from the month end.
In addition, you will support the year end work by producing the schedules required by auditors, take a lead in the annual budgeting process, produce the biannual investor statements and compile the Gift Aid returns.
You will be expected to meet regularly with budget holders to help them achieve their targets and/or devise a plan to bring them back on track.
About you
We are looking for a self-motivated person with a passion for our work, tenants, staff, churches and mission. You will be adaptable and equally comfortable with bank reconciliations as writing a commentary on the management accounts. We employ people of hope where humility, a genuine desire to love and serve others, and strength of character are as important as any job description. This is reflected in our six core values: strength, hope, action, love, open ears (listening) and mutuality, or “Shalom” as we sometimes call them.
You will have a track record of finance experience but also be relatable; able to support staff with little or no financial experience. You should have a passion for the homeless, churches and our vision & values.
We value diversity and recognise that a diverse team will help us raise our performance in empowering those we serve. We are interested in your individual skills, strengths, knowledge and experience.
About us
We believe that everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.
Starting 15 years ago, we have grown into a mature organisation working with over 100 churches running 126 homes for over 400 tenants.
We have won numerous awards both secular and Christian including from the Guardian newspaper, Homeless Link and Centre for Social Justice.
We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants.
Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human trafficking.
Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge), the other 50% are found across a further 30+ towns which we franchise into.
We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community. Our vision is for every church to lovingly provide the homeless with a home.
Working at Hope into Action can be incredibly rewarding. We offer the opportunity to work in a supportive and flexible environment.
The client requests no contact from agencies or media sales.
Pembroke College Oxford is seeking a highly organised and analytical Development Operations Manager to play a central role in supporting the College’s Development and fundraising activities.
Founded in 1624, Pembroke is an inclusive and dynamic College based on a central site in Oxford that combines historic quadrangles with award-winning new developments. The College has ambitious plans for the future and an active programme of alumni engagement, stewardship and fundraising to support its academic mission and long-term sustainability.
The Development Operations Manager is a pivotal role within the Development team. Working closely with the Development Director, the post-holder will be responsible for the operational foundations that underpin the College’s fundraising activity, including alumni database management, gift processing, prospect research, reporting, and insight generation. The role is essential to ensuring that the Development team works efficiently, accurately, and strategically, supported by high-quality data and robust processes.
The post-holder will manage the College’s alumni database (DARS), acting as a knowledgeable and trusted first point of contact for database queries, and will lead projects to improve data quality and compliance. They will also play a key role in analysing giving patterns and engagement trends, preparing reports for colleagues and committees, and supporting the identification and tracking of potential donors. In addition, the role includes dotted-line management responsibility for the Development Coordinator, with a particular focus on overseeing operational activity.
This post would suit someone who is confident working with complex data, highly numerate, and able to spot patterns and trends. The successful candidate will be an excellent communicator, able to work collaboratively within a small, interdependent team, while also exercising discretion and sound judgement when handling confidential information.
Benefits include membership of the University staff pension scheme, free lunches during working hours when the College kitchens are open, and a generous annual leave entitlement of 30 days, in addition to public holidays. Opportunities for training and professional development are also available.
Key responsibilities
The main duties to be carried out by the post-holder include:
Data and Database Management
- Manage the alumni database (‘DARS’) and ensure that data held on alumni is GDPR compliant, comprehensive, and up to date.
- Oversee projects to maintain and improve the quality of the College’s alumni data and ensure engagement activities are accurately and effectively recorded.
- Produce data exports for third-parties such as consultancies and mailing houses and ensure any data received is processed and imported accurately.
- Produce accurate data content for publications such as lists of stewardship group members and deceased alumni.
- Become a competent ‘super-user’ of the DARS database and act as first point of contact for the Pembroke Development team for any queries about the database, ensuring that the team is both confident in using it and consistently recording data in line with GDPR.
- Actively engage with the central University team delivering the successor to DARS, ‘Halo’, to ensure it meets the College’s requirements, and lead on the migration to Halo at the appropriate time.
Prospect Research and Tracking
- Undertake prospect research to identify potential major donors among the College’s alumni and supporter base.
- Oversee research into alumni in particular regions in advance of College trips.
- Manage Pembroke’s prospect management processes, working with fundraisers and others to identify and assign new prospects within the team.
- Work with the Development Coordinator to prepare donor and prospect profiles ahead of events, trips, and meetings.
Insights, Trends and Segmentation
- Working closely with the Development Officer (Regular Giving and Legacies), proactively and creatively analyse patterns of giving to enable the team to target and segment Regular Giving appeals more effectively.
- Conduct research into wider sector giving trends, and provide recommendations for better engagement.
- Prepare regular reports on donor and engagement activities for the team and wider College, including the Development Committee and Campaign Board.
Gift Processing
- Ensure all changes to Direct Debits including cancellations and amendments are actioned in the agreed timescales. Communicate with donors in respect to these changes.
- Liaise regularly with the PCFNA (Pembroke’s 501(c)(3)) to ensure donations made through it are accurate.
- Record all donations including cheques/PCFNA/one-off bank payments as pledges on DARS.
- Identify missed pledge payments or recurring gifts.
- Support the Finance Business Partner in all Gift Aid administration including Gift Aid compliance, securing outstanding Gift Aid declarations and updating old Gift Aid declarations and review of non-eligible declarations.
- Liaise closely with the finance team to ensure donations are accurately classified and reported
- Ensure that gift agreements and associated commitments (e.g. Gift Aid, pledges, payment schedules) are recorded accurately and actioned.
- Research into historic donor funds, where necessary.
Gift Acceptance
- Manage the gift acceptance process, ensuring that the College accepts gifts appropriately and in line with its Gift Acceptance Policy and Fundraising Policy.
- Undertake all necessary research and due diligence on prospective donors, and liaise with the central University and third-party providers of due diligence services where required.
- Oversee the gift acknowledgement process.
Management
- Supervise (with a dotted line reporting relationship) the Development Coordinator, with particular responsibility for overseeing their work in the Operations functional area.
- Be available for regular 1:1 meetings and as a point of contact for any queries, and support their line manager in making sure they receive all necessary training, induction and information to succeed in their role.
Other
- In common with all posts, ensure compliance with the College’s policies and procedures, statutory obligations, and best practice.
- Be the principal liaison with the Gift Registry and DARS teams, and keep upto-date with changes/improvements to the system and how to utilise them.
- To undertake such other duties as may be reasonably required by the Development Director, which may include travel and occasional event attendance outside standard working hours.
For person specification, please see the Job Description attached.
To apply, please submit an up-to-date CV and a covering letter, together with details of two referees.
The client requests no contact from agencies or media sales.
Project Manager
Salary: £35,000 – £40,000 per annum
Location: Hybrid – London EC1Y/Home
About MQ Mental Health Research
MQ is a multi-award-winning charity, funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments, and prevent mental illness.
We're at a critical point in our development, following the launch of our new 5-year strategy, MQ aims to transform the lives of everyone affected by mental illness.
We'd love for you to join our friendly, high performing team, based in London. This a hybrid role with 2 days based in our London office and 3 days from home/remote working.
What you'll be doing:
As a Project Manager, you are responsible for ensuring your projects are delivered on time and on budget, to the highest possible standards.
The role will support projects from design and planning through to delivery, dissemination and impact, working closely with senior academics in the UK and internationally, including partners at institutions such as King's College London and the University of Oxford, alongside lived experience experts (patients and carers with experience of mental illnesses).
Some projects involve international collaboration across multiple time zones and engagement with external stakeholders including funders such as Wellcome.
The successful candidate will be empathetic and confident, with the professional judgement required to work effectively with people with lived experience of mental illness, and comfortable operating in complex, innovative research environments that involve a degree of uncertainty, while delivering work to high professional standards and in line with GDPR and safeguarding policies.
Your main responsibilities will include:
- Support projects from design and set-up through to delivery, dissemination and evaluation
- Manage multiple projects simultaneously, ensuring delivery to agreed timelines, quality standards and budgets
- Demonstrate strong judgement in prioritising work and managing competing deadlines
- Develop and maintain detailed project plans including objectives, milestones, risks, dependencies and stakeholder mapping
- Track progress using Excel spreadsheets and shared online documents, ensuring accuracy and version control
- Dissemination, impact and content development
- Assist with the coordination and development of outputs including academic papers, reports, blog posts and other formats such as digital content
- Support and facilitate focus group discussions, workshops and consultations with patients and carers
Who we're looking for:
We'd love to hear from you, if you have:
- A proven track record in programme or project management, demonstrated through at least three years’ relevant work experience or a proven track record of managing complex projects as part of an academic qualification (e.g. Master’s dissertation or PhD thesis)
- The ability to manage multiple projects simultaneously and prioritise effectively when working to competing deadlines
- A desire to work in an agile way and remain effective when managing complex, innovative research projects that involve uncertainty or evolving scope
- The ability to work independently with minimal supervision, demonstrating sound judgement, initiative and accountability
- Excellent interpersonal and communication skills, both written and verbal
- Excellent attention to detail and ability to work accurately
- Strong organisational and time management skills
- High level of competence using Excel spreadsheets and shared online documents
- Familiarity with GDPR, data protection and safeguarding requirements
- Project management qualification (e.g. Agile qualifications, PRINCE2) would be highly desirable.
Why Join MQ?
We offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.
Plus, we offer lots of generous benefits and training opportunities.
We're a Sunday Times Top Company to work for.
Benefits
- Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
- Holidays: Annual holiday entitlement of 31 days (inc. office closure between Xmas and New Year) plus bank holidays.
- Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
- Virtual GP & Other wellbeing services - Get quick GP appointments and support with cancer and caring responsibilities through our Zurich benefits scheme.
- Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
- Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
- Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
- Pension: MQ makes contributions of 5% and employees make contributions of 3%.
- Life Assurance - Up to 4 x your salary in the event of death in service.
- Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
- Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.
Closing date: 15th February 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As an employer committed to inclusivity, we welcome and encourage job applications from people of all backgrounds.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. You will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
Call for Expression of Interest
Consultant to cover maternity leave for the Project Officer, Inclusive Eye Health Project in Bulawayo, Zimbabwe
Title: Project Officer, Inclusive Eye Health Project - maternity cover
Location: Bulawayo, Zimbabwe
Anticipated Consultancy Length: Four Months
Overall objective
The purpose of this consultancy is to provide maternity cover services for a period of four months (01 April-31 July 2026) for the Project Officer, Inclusive Eye Health Project. The Project Officer leads and coordinates the implementation of Inclusive Eye Health (IEH) programmes in Matabeleland North, Zimbabwe. The role is designed to ensure effective collaboration with the Ministry of Health and Child Care, Organisations of Persons with Disabilities (OPDs), and other stakeholders to deliver high-quality eye health services in the province. Since the project is implemented in all the 7 districts of Matabeleland North Province, it is practical to have this person based in a satellite office in Bulawayo for easy coordination of stakeholders and project activities.
The Project Officer is responsible for managing daily operations, monitoring and evaluating project outcomes, supporting capacity building, and contributing to research and innovation. Ultimately, the position aims to enhance the impact and quality of Sightsavers’ programmes through strategic coordination, partnership management, and continuous improvement.
Principal Accountabilities (specific activities and end results):
Project coordination
- Support all Sightsavers supported eye health activities by providing effective management and coordination to the project to ensure the delivery of set targets.
- Coordinate all OPD related activities as part of IEH project through working with different OPD groups to ensure adherence to workplans and budget for the achievement of planned project outputs.
- Coordinate capacity building initiatives for health workers and OPDs
- Support partner teams and OPDs groups to identify and develop innovative approaches for the delivery of an inclusive eye health project in the Matabeleland North
- Coordinate the preparation of activity related reports as well as quarterly and annual reports to Sightsavers / donors as may be required.
Monitoring and Evaluation
- Support the Snr Programme Officer in monitoring project implementation in the province. Conduct quarterly project visits and follow up on outstanding issues.
- Provide support to OPD groups and steering committee during targeted outreach activities and monitoring visits to project facilities.
- Support in reviewing the evidence provided by partners for the delivery of activities and ensure proper reporting system and records are kept in place.
- The position will be responsible for guiding the overall Monitoring, Evaluation and Learning (MEL) Strategy and use of M&E methodology necessary for attaining the project goals.
- Monitor project expenditure to ensure that it is in line with the budget envelope and value for money is observed.
Representation and Networking
- Represent the Programme Manager at various meetings and discussions at relevant government Ministries and other agencies.
Research
- Coordinate the design and conduct of patient satisfaction studies to assess the quality of services provided at project facilities.
Budget and payment schedule
- It is estimated this consultancy will take in full 4 months of consultancy time.
- A total fee of USD 2,500 per month (USD$10,000) as stipulated above will be invoiced to the Client by the Consultant upon signing this agreement whereby 100% of the total claim will be paid by the 25th of each month, subject to deliverables being met.
- Withholding tax of 30% shall be charged if a valid tax clearance is not presented at the time of payment.
- Other activity charges including venue, travel to and from the hotels to activity venues, accommodation and meals will be covered by Sightsavers.
Skills and Experience
Minimal qualifications for a Lead Consultant/ Team Members
Qualifications and experience:
- Degree in Public Health, Social Sciences, or related disciplines (post-graduate degree will be an advantage).
- Extensive experience in programme/project management, ideally in an INGO setting.
- Technical knowledge of Eye Health in Zimbabwe
- Understanding of Disability Inclusive Development
- Experience in working with OPDs groups will be an added advantage.
- Experience in monitoring and evaluation and research
- Understanding of the health system in Zimbabwe
- Experience in advocacy.
Core Behaviors:
- Coordination, networking and influencing both within and outside the organization
- Communicating – Understands how their role contributes to the organization vision. Communicates confidently and effectively with colleagues and partners
- Decision-making – Gathers relevant information and uses effective reasoning to make timely decisions.
This is a varied and involved consultancy and the above is not an exhaustive list of duties or required professional skills. For full details of the background to this work, the approach, methodology, timelines, and budget, please see the Terms of Reference.
Next Steps
How to Express Your Interest
Sightsavers is committed to running a fair and transparent tender process and ensuring that all bidders are treated and assessed equally during this process. To apply for this exciting consultancy, please read the Terms of Reference carefully. You will need to upload your CV (or CVs if you are representing a team) and complete the online Expression of Interest form (EOI). The form contains a section where budget details can be added. We are also keen to receive examples of previous similar work if possible, and you will be given the chance to reference this in the EOI form.
Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.
As an Equal Opportunity Employer, we actively encourage Expressions of Interest from all sections of the community. Qualified people with a disability are particularly encouraged to express their interest.
The client requests no contact from agencies or media sales.
Role description:
We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Grants Manager.
This role will provide the right candidate with a rare opportunity to implement, embed and oversee the delivery of the Charity’s £2.5 million dedicated grant programmes from pre to post award.
Covering four programmes (Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement), the post holder will be responsible for managing circa £2.5M of expenditure each year, ensuring they deliver impact for patients, staff and donors.
This is a unique opportunity to work within the hospital environment where the projects we fund are delivered, supporting clinical staff to access funding to directly improve patient care. You will be vital in cultivating these in-hospital relationships.
This role will be key, as continue our ambitious new strategy to grow our reach and impact, and this opportunity offers the right candidate the chance to implement new ways of working as part of the management team.
We are looking for a passionate individual with the drive to deliver this programme of work, but most important they will believe in the Charity’s mission and ensure that every aspect of our work supports its delivery.
Main responsibilities
Grant Management & Compliance
- Oversee the delivery of the charity’s dedicated grant programmes from pre to post award: Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement. The post holder will be responsible for circa £2.5M expenditure per annum ensuring they deliver impact for patients, staff and donors (grant values typically range from £2K to <£0.5M).
- Oversee the management of the charity's current grant portfolio; ensuring grants are delivered on time and in accordance with internal processes.
- Ensure compliance with financial obligations (inc. payments, reconciliations and audits) and regulatory obligations (inc. data management, grant award contracts, procurement).
- Ensure grant making processes reflects and champion current best practice.
- Develop and implement a Grants Advisory Committee.
Relationship & Stakeholder Management
- Build relationships with key stakeholders within University Hospital Southampton NHS Trust (UHS), including senior health professionals, executive team members, partners and beneficiaries.
- Work to embed the grants programmes within the hospital environment and work with UHS staff to support them in access funding through working within the hospital and regular visits to clinical areas.
- Act as primary liaison for the Charity’s grant making responsibilities, ensuring alignment with charitable objectives and 2024-2027 strategic mission
- Provide support to Director of Operations and Resources and the Senior Leadership Team, fostering a collaborative approach to grant programme delivery in tandem with fundraising, communication and art programme goals.
- Represent the organisation at meetings, attending hospital site visits, events and other external facing activities as required.
- Implement hybrid applicant and grantee support functions (e.g. webinars, Q&A events, promotional events, annual learning events).
Strategic Planning & Funding Prioritisation
- Lead the development of the Charity’s grant-making function, working with internal and external stakeholders in identifying key funding priorities that align with the Charity’s mission and future goals.
- Develop strategies for allocating resources effectively and the ongoing review of grant programmes (aiming for continual improvement).
- Develop strategies for working in partnership with UHS for joint decision making, the effective management of capital awards and high value grant requests.
- Identify new grant opportunities and potential partnerships to diversify funding streams.
- Maximise grant impact by contributing to the business planning process.
Evaluation, Reporting & Impact
- Oversee processes for effective grant monitoring, reporting and analysis of grants portfolio.
- Develop and implement an evaluation framework for the charity’s grants programme, ensuring this is embedded and linked to organisation wide reporting mechanisms and measurable outcomes are achieved.
- Use data and insights to inform the continuous improvement of grant-making practices and programme development.
- Utilise information captured to promote grant programmes and support Fundraising and Communications Directorate.
- Support the Grants and Impact Officer.
General
- Support the line management and continuing professional development of the grants team.
- Ensure content and material is in line with Directorate of Fundraising and Communications for marketing, publications, website and social media responsibilities.
- Support the wider work of the organisation, contributing to all staff events/meetings as required.
- Support the Director of Operations and Resources in the preparation of necessary Trustee reports, annual reports and impact reports.
- Support EDI journey.
Knowledge and experience
- Substantial experience in grants management, within a relevant not-for-profit setting (e.g. healthcare charity). Post holder must be proficient with pre and post award responsibilities including assessment.
- Demonstrable track record of contributing to organisational strategy.
- Demonstrable track record of utilising grants management systems.
- Demonstrable track record of budget management.
- Proven ability in managing impact measurement of charitable programmes.
- Proven ability in Committee Management.
Skills, abilities, and behaviours
- Strong attention to detail.
- Financially proficient.
- IT proficient.
- Excellent problem solver.
- Excellent communication skills with the ability to build relationships with a wide range of stakeholders.
- Strong strategic thinking with excellent leadership skills and experience in managing and developing others.
- A passion for the Charity’s mission and a commitment to delivering high-impact programmes that enhances patient care.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced administrator and grant writer who is passionate about migrants’ rights and democratic reform to start working in March 2026.
We are looking for a part-time Operations and Fundraising Manager to support our Executive Director and staff team in the day to day operations of the organisation, including office tasks, support with reporting and fundraising, diary management and administrative support.
Our organisation
Migrant Democracy Project (MDP) is building migrant power in the UK. We want all residents, no matter where they are from, to have the right to vote, use the power of the vote, and get elected to build a society rooted in justice, freedom, and solidarity. A society where migrants’ interests and needs are heard, included and represented in all levels of UK politics.
Contract
This is a fixed term contract for 12 months (with the possibility of extension depending on future grants), £37,000 pro rata (£22,200 per year), with an early March 2026 start. We are open to this being a PAYE or contractor (self-employed) position.
Benefits include:
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25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.
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4% pension (3% employer and 5% employee contributions)
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Access to training and mentoring opportunities to develop in the role, if needed.
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Flexibility in working hours and TOIL.
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Central London office space.
We are looking for an administrator who can work the equivalent of 3 days per week hours flexibly, adapting to the needs of the organisation. When work is carried out by any Migrant Democracy Project employee outside normal working hours, time off in lieu is applied.
Location and working hours
Migrant Democracy Project’s office is in Vauxhall, London. Staff have daily access to the office and the team co-works from there regularly. This role can be done remotely, however, we expect the role-holder to join the team in-person for strategy days which happen every few months.
This is part-time role at 0.6 FTE. Working days are flexible, equivalent to 3 days per week between Monday to Friday, as long as most of the hours match MDP’s usual working hours (9:30 am - 5:30 pm). The role holder can also have different working days on different weeks as long as that is communicated well in advance and noted in the team calendar.
The role is based in the UK and open to individuals with an existing right to work in the UK.
Responsibilities
We are looking for a strategic Operations and Fundraising Manager who can skillfully identify the organisational and team needs and can propose and implement solutions, ranging from project management tools, HR systems, and other systems tools. The ideal candidate will be scanning the horizon, ensuring the organisation has the appropriate policies and thinking long-term about its financial and organisational needs.
Lead the Operational Management of Migrant Democracy Project
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Review existing operational policies and procedures, identify improvements and updates, and implement them to ensure the smooth running of Migrant Democracy Project.
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Lead the development and implementation of operational infrastructure, including systems for project management to ensure efficient progress of the organisation’s objectives.
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Ensure Migrant Democracy Project is in compliance with relevant policies, including data privacy, safeguarding, risk register, and others and support the team in implementing them.
Lead on People Management and Recruitment
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Implement and manage all people and culture functions and internal processes including systems for leave, TOIL, employment contracts, and other identified needs.
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Support the Executive Director with recruitment processes, such as job vacancy promotion, sifting application forms and booking interviews.
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Ensure all members of staff, including consultants, have all their documents, including contracts and consultant agreements, up to date and that systems are in place to support the team to navigate probation and contract renewals.
Fundraising and Evaluation
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Identify grant opportunities for the organisation, manage application deadlines and work with the staff team to support writing grants.
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Maintain MDP’s grant database up to date and manage Google Drive grant documentation folders, including supporting the Executive Director to meet funders’ requirements such as quarterly reports.
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Manage and track staff budget sheets for grants, working with the Finance Manager.
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Support the Executive Director and all team members in writing progress reports to funders, both when required and proactive updates to all funders.
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Implement an evaluation system to be able to measure and report on outputs required by each grant.
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Liaise with MDP’s staff team to collect data for evaluation reports.
Lead on online systems for the team
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Manage MDP’s Google Drive folders, ensuring information is up to date.
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Manage staff access to shared workspaces and folders.
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Manage staff accounts, such as creating new emails and managing permissions.
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Manage MDP’s generic info inbox and direct queries to relevant staff where applicable.
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Support the Executive Director with new staff onboarding and manage their Google Suite access.
Diary and Office Support
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Support with booking rooms and team meetings as needed e.g. team Strategy Days.
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Create a calendar of relevant MDP events for all staff and support the team’s long-term project planning.
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Manage travel and accommodation booking for MDP staff members for required events.
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Process all relevant office orders, such as printing, stationery and office equipment.
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Regularly assess office needs and proactively ensure the stocks of MDP materials (such as leaflets, business cards, etc.) are appropriate.
Finance Support
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Work with the Finance Manager to create budget templates and monitor them regularly.
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Pay small invoices under £500 and process staff expense forms on a monthly basis.
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Manage MDP’s invoice folders and create invoices from MDP’s templates when required.
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Submit relevant invoices and receipts to Xero’s inbox.
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Manage MDP’s Soldo account and top-up expense cards for staff as appropriate.
Qualifications
We are looking for an organised and efficient Operations and Fundraising Manager with the following essential skills:
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At least three years of demonstrated experience of leading projects or teams, including managing multiple people and budgets
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Demonstrable experience in fundraising, such as grant writing.
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Excellent organisation skills, with extensive experience in project and program management, and a proven ability to plan, organise, and lead the implementation of plans and processes.
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Experience of creating systems and organisational processes that are effective, efficient, and embed and socialise them with the team and key external partners.
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Experience in project monitoring and evaluation.
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Experience using Xero, Soldo or similar software for processing invoices and expenses.
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Experience in diary management.
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Excellent knowledge using Google Suite.
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Comfortable in a start-up environment and experience working in a small team, where flexibility is required to meet emerging tasks and deadlines.
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Excellent attention to detail and communication skills.
Essential behaviours:
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Show a passion for and commitment to our values and building migrant power.
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Be able to work inclusively and build engagement and trust with people of all backgrounds.
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Show a willingness to take initiative in the pursuit of Migrant Democracy Project’s goals. Take responsibility for delivering your work to a high standard, and be able to ask for support when you need it.
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Be able to work independently and in a remote environment, whilst valuing opportunities to work as part of a close team.
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Be a good team player, able to liaise effectively with different team members and draw on people’s expertise and specialisms to make decisions and ensure progress.
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Treat Migrant Democracy Project’s staff and partners with dignity, respect and care - building strong and impactful relationships where possible.
Decision-making timeline
We are looking for the Operations and Fundraising Manager to start in early March 2026. The applications will be reviewed on a rolling basis.
Interview process
● Stage 1: shortlisted candidates will be invited for a 15 minute interview via phone or Zoom.
● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview via Zoom or in-person depending on the candidate’s place of residence. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.
We are organising and building power amongst migrants at home in the UK to shape a society rooted in justice, reflecting our needs and interests.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title - Project Manager
Contract - Permanent
Hours - 35 hours per week
Salary - £37,000 to £39,000 per annum (depending on experience)
Location - Coram Campus, 41 Brunswick Square, London WC1N 1AZ; this position is based at our office on the Coram Campus, with some flexibility to work from home up to 2 days per week, depending on business need.
Additional information: Applicants must currently hold the right to work in the UK, as no sponsorship is available for this role.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram International
Coram International is a research and consultancy team based at the Coram Children’s Legal Centre in London. Our team works with UN agencies, international charities and governments around the world to promote and protect children’s rights.
Our work involves designing and implementing research on a broad range of thematic areas relating to children. We also provide technical expertise to support the development of laws, policies and programmes to protect children’s rights as well as training for professionals and practitioners who work with children. Our thematic areas of focus include: the treatment of children within criminal justice systems; violence against children and child protection; protecting the rights of children in the context of migration and asylum; child marriage; adolescents’ access to sexual and reproductive health rights; the rights of children in the context of armed conflict and terrorism; and many others. We work in countries throughout the world.
We are seeking a highly organised, diligent and proactive Project Manager to support the management of our projects and operations of our team.
To apply for this role, please click on the 'apply now' button below to complete the application. This advert is a rolling recruitment so applications will be reviewed when they are fully submitted, therefore, please apply as soon as possible. We reserve the right to close this advert early, if we receive a suitable amount of high quality applicants to take forward to interview, prior to the closing date.
Closing date: Sunday 8th February 2026 23:59 (GMT)
Interview dates: Interviews will be arranged with suitable applicants on a rolling basis.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 281222.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About African Rainbow Family
African Rainbow Family (ARF) is a UK-based, lived-experience-led grassroots organisation working with and for LGBTIQ+ refugees and people seeking asylum of African heritage and the Global Majority.
ARF was founded in 2014 in response to the criminalisation and persecution of LGBTIQ+ people across parts of Africa and the Commonwealth. The organisation provides advocacy, peer support, advice, training and counselling, while campaigning locally, nationally and internationally to challenge injustice and promote equality and human rights.
ARF operates from its head office in Manchester and has centres in Leeds, Birmingham, London and Swansea.
About the Role
The Operations Manager role is a new and senior position within African Rainbow Family and will play a key role in supporting the organisation’s strategic and operational development.
The postholder will be responsible for overseeing the day-to-day running of the organisation, managing staff and volunteers, ensuring effective service delivery and leading on income generation and funding applications.
The role works closely with the Chief Executive Officer, Trustees, staff, volunteers and external stakeholders to ensure ARF operates effectively, sustainably and in line with its values and objectives.
Key Responsibilities
The postholder will be responsible for:
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Managing the day-to-day operations of African Rainbow Family, ensuring efficient and effective organisational delivery
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Line managing staff and volunteers, including recruitment, induction, supervision and performance management
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Overseeing service delivery across all ARF centres to ensure consistency, quality and compliance with funder requirements
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Managing organisational budgets and monitoring expenditure against agreed targets
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Leading on income generation, including researching funding opportunities and writing grant and funding applications
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Developing, reviewing and implementing organisational policies, procedures and systems
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Ensuring compliance with governance, safeguarding, health and safety and regulatory requirements
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Building and maintaining relationships with funders, partners, commissioners and key stakeholders
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Supporting strategic planning and reporting to the CEO and Board of Trustees
Person Specification
Essential
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Minimum of two years’ experience in an operations, project or organisational management role
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Proven experience of managing staff and volunteers
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Experience of managing budgets and financial reporting
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Demonstrable experience of researching and writing successful grant or funding applications
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Knowledge of charity governance, compliance and operational processes
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Strong organisational, communication and leadership skills
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Ability to work independently and manage competing priorities
Desirable
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Experience working within the charity or voluntary sector
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Experience working with LGBTIQ+ refugees or people seeking asylum
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Knowledge of asylum, immigration or human rights policy
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Experience using databases or CRM systems (e.g. Salesforce)
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Experience in advocacy, campaigning or media work
Benefits
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28 days annual leave including Bank Holidays
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NEST pension scheme
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Flexible working arrangements
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Birthday leave and two wellbeing (duvet) days per year
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Cost-of-living support
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Paid sick leave after six months’ service
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Training, development and progression opportunities
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Salary review and employee reward scheme
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Free on-site parking
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Accredited Living Wage Employer
Equality, Diversity and Safeguarding
African Rainbow Family is committed to equality, diversity and inclusion and welcomes applications from people with lived experience of the asylum system, LGBTIQ+ people and individuals from Black and Global Majority backgrounds.
This role is subject to a Genuine Occupational Requirement and is therefore open only to applicants who identify as lesbian, gay, bisexual, transgender or intersex.
The post is subject to an enhanced DBS check. ARF is committed to safeguarding and to providing reasonable adjustments throughout the recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
General Overview
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and supporting all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders, and partners experience this in our daily delivery.
As the Devon Service Manager, you will oversee all the adult ITRS team and be instrumental in developing and sustaining networks, partnerships and new networks across Devon. You will be responsible to the Head of Service and be part of the service manager team working closely alongside the other service managers.
Alongside your service manager colleagues, you will play a key leadership role in the delivery, development, and oversight of high-quality services for individuals impacted by domestic abuse, sexual violence and stalking, as well as for those who use harmful behaviours. You will be part of a team managing a diverse portfolio of services spanning prevention, crisis intervention, behaviour change, survivor recovery, and professional training. These include in-person interventions and digital platforms, therapeutic services and outreach across all age groups and communities.
You will be responsible for ensuring that our services are trauma-responsive, culturally competent and inclusive, with a strong focus on safeguarding, survivor voice and best practice. You will support teams to deliver consistently excellent support, ensure contract compliance and drive continuous improvement and innovation in a changing landscape.
As part of the Service Manager team, you will also hold strategic responsibility in scoping new projects, supporting research and business development opportunities. You will also ensure that the wellbeing and development of our people is at the front of our management and leadership priorities.
As the Devon Service Manager, you will have experience working with health professionals in a management or training capacity, and a comprehensive understanding of trauma-informed practice and managing risk. This service takes an innovative approach to both delivering training to GP surgeries and providing therapeutic support to patients referred to us via surgeries who have received our training.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This role may include evening and weekend work when required.
Operational Responsibilities
- Service Delivery Oversight: Ensure the smooth and effective daily running of services across all areas—domestic abuse, sexual violence, stalking, behaviour change, survivor recovery, and training—delivered both in-person and digitally.
- Leadership and Management: Role model trauma responsive and inclusive leadership. Ensuring all staff and volunteers are effectively performance managed and live the charity’s values and have all appropriate resources to achieve excellence in their field. Work alongside colleagues from across FearFree to provide support, assistance and management to over teams where required.
- Safeguarding and Risk Management: Lead on child safeguarding and act as Deputy Safeguarding Lead when required. Oversee safeguarding practices across services, ensuring timely risk assessments, safety planning, and escalation of concerns.
- Quality Assurance and Continuous Improvement: Monitor service quality through audits, case file reviews, feedback, and outcome data. Lead service improvements in response to learning, client feedback, and evolving best practice.
- Policy and Compliance: Ensure all services operate within legal, regulatory, contractual, and policy frameworks. Maintain accurate and confidential records in accordance with data protection and safeguarding legislation.
- Performance Monitoring and Reporting: Track and analyse performance data to assess impact, identify trends, and inform service planning. Produce high-quality reports for internal leadership, commissioners, and funders.
- Partnerships and Representation: Maintain strong local and strategic partnerships with statutory and voluntary agencies. Represent the charity in multi-agency forums, commissioning meetings, and stakeholder events.
- Crisis and Incident Management: Support staff with complex or high-risk cases. Lead operational responses to critical incidents or safeguarding escalations in collaboration with senior leaders. Provide Duty Out of Hours cover as part of a Senior Management Rota for safeguarding and incident management.
- Volunteer and Student Engagement: Oversee the safe and meaningful integration of volunteers and student placements into service delivery, ensuring appropriate supervision and development opportunities.
- System and Process Improvement: Identify inefficiencies in operational systems and work with others to develop streamlined, integrated processes across services and reporting tools.
- Strategic Oversight: To take part in, and contribute to Executive Leadership meetings as required, providing operational guidance.
- Budgets and Financial performance: Carefully monitor and evaluate both financial and non-financial performance and create contingency plans to predict and rectify any variables. Contribute to the creation of annual and budgets and financial targets.
- Advising on new development opportunities: Utilising data, local and national knowledge, identification of unmet needs, professional relationships and best practice to contribute to new opportunities.
Application
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.