Project office manager jobs in brent, derby

Unseen is a UK charity with its head office in Bristol. We provide safehouses and support in the community for survivors of trafficking and modern slavery and operate the UK wide Modern Slavery & Exploitation Helpline. We also work with individuals, communities, business, governments, other charities and statutory agencies to end slavery for good.

Purpose of the role:

You will help form part of a UK-wide team of remote Helpline Advisors operating the only modern slavery specific helpline in the UK. Answering incoming calls, making callouts, sending emails, drafting referrals to external agencies, and maintaining accurate data will be your day-to-day responsibilities. You will contribute to a service that as well as providing information, advice and guidance to our service users, also helps create one of the largest non-governmental bodies of data on the scale of modern slavery in the UK which is used to influence strategy and policy at local, national and international levels. You will provide trauma informed and person-centred information, advice, and guidance to a variety of caller types, including people in and out of exploitation, professionals, members of the public, and businesses.

To apply: 

1. Complete Unseen’s Helpline Advisor application form, and;

2. Send a copy of your CV to jobs @ unseenuk. org.

The deadline for applications is midnight on the 17th August, but we reserve the right to close early if sufficient applications have been received.

We receive high volumes of applications for this role and as such, we encourage motivated candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

Any questions, please contact jobs @ unseenuk. org. 

About the PVRI
We’re a small charity with a global reach and an important purpose: to reduce the burden of pulmonary vascular disease (PVD) - a serious condition that can lead to heart damage and trigger symptoms like breathlessness, chest pain, fatigue, poor growth, fainting, and light-headedness. PVD can reduce both quality of life and length of life, but it isn’t widely recognised or well-understood.

Our aim is to improve clinical care, education, and PVD research. To do this, we bring together an international network of thousands of clinicians, scientists, academics, and industry partners supported by our small team based in Bermondsey, London. Together, we deliver conferences, e-learning, and an academic journal, raise awareness of PVD, and encourage collaboration in research.

About the role
We are seeking a Marketing Officer to help grow and service the charity's profile and international membership, increase the value of our membership offer, increase our income generation, work with the team to run successful events, and deliver our e-learning programmes. You’ll help ensure our members are informed about the latest developments and learning opportunities, and they’re valued for their contributions to the PVRI. No two days are the same. One day, you might be writing content for our website and social media channels, and the next, you might be welcoming respected speakers and attendees from over 30 countries to our scientific webinar.

We are looking for someone with excellent written and verbal communication skills and attention to detail. You’ll need to create successful marketing plans and grow our membership. You will also bring excellent organisational skills and the ability to co-ordinate high-quality webinars.

What we can offer
We offer a 35-hour working week and flexible working, a positive learning culture, international travel, and opportunities for you to learn and grow in your role. And for those who prefer hybrid working, we’re based in a vibrant, sociable office space close to London Bridge and Borough Market.

PVRI celebrates diversity and is committed to equality and inclusion in our recruitment practices and ways of working. If you’re excited about our mission and can bring talent and enthusiasm to our cause, we can’t wait to hear from you!

How to apply
To apply for the role, please send us your CV and a supporting statement (max 850 words) outlining what you could bring to the role and referencing the Person Specification. Please send these, together with the Equalities Monitoring Form to Katie Corris by 09:00 on Monday 11 August.
 

PVRI is a Registered Charity, number 1127115

Location (UK): Office Hybrid* - London
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Occasional travel to Versus Arthritis offices (London, Chesterfield, Cardiff, Belfast, Glasgow)

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

As Health Intelligence Analyst you will be working as part of our highly respected health intelligence team, playing a key part in ensuring we use data and insights to understand and advocate for the needs and experiences of people living with arthritis and MSK conditions.

The postholder will undertake data analysis, data visualisation, and produce reports to develop and administer systems and processes that aid effective data intelligence gathering. They will also deliver projects and support a forward plan for arthritis and musculoskeletal health intelligence; contribute and work effectively within a dynamic team; and support, nurture and grow relationships with external and internal partners to further Versus Arthritis’ data leadership role in the musculoskeletal (MSK) sector.

About the role

• Lead on establishing and maintaining a ‘single source of the truth’ on arthritis and musculoskeletal statistics and data within the charity and beyond. This includes our annual State of MSK Health statistics report and other statistics publications.
• Support on the development and delivery of a pipeline of insightful MSK and health data analysis and quantitative research, to better understand the UK population with arthritis and MSK conditions and to inform the direction of Versus Arthritis’ ambitions, strategy, policy and services work.
• Work with others, particularly colleagues in UK Advocacy and Health Intelligence, to influence improved quality, extent and use of musculoskeletal health data by statutory bodies across the four UK nations, including Office for Health Improvement and Disparities (OHID), National Health Service (NHS), Department of Health and Social Care (DHSC), nationally and locally to improve musculoskeletal health nationally.
• Manage and maintain our health intelligence website, intranet and Sharepoint pages and data enquiries inbox, ensuring they are up to date, reflect the latest developments of the health intelligence function in the charity and that queries are answered on time.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Demonstrate sound knowledge of epidemiological research methods including experience of using multiple sets of health-related data and information systems, and large-scale data sets for policy, quality improvement or research purposes.
• Ability to interpret, present and communicate complex data in accessible lay terms, including producing data-rich reports for a range of technical and generalist audiences.
• Ability to analyse complex issues where material is conflicting and drawn from multiple sources.
• Strong experience of using NHS and other national health-based datasets, and a good understanding of UK health and social care systems.
• Experience using data to produce infographics or data visualisation.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits

Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

Salary: £40,000 - £42,000
Contract: Full-time, Permanent
Location: London - Hybrid (3 days/week in office)
Closing date: 12 August
Benefits: 26 days annual leave plus bank holidays, annual wellbeing day, healthcare cashback scheme flexible working, and more.

We have a brilliant opportunity for a Senior Supporter Acquisition Executive to join the team at the Royal Air Force Benevolent Fund and help drive supporter engagement and income growth.

As part of this exciting role, you’ll lead the planning and delivery of multi-channel acquisition campaigns, creating impactful strategies that inspire new supporters and grow their donor base. You’ll manage the full campaign process—from creative briefing and content sourcing to budget oversight and fulfilment—across both digital and offline channels. You’ll also produce insightful reports for senior stakeholders and collaborate with agencies to ensure every campaign reflects RAFBF’s brand and values.

To be successful in the role of Senior Supporter Acquisition Executive, you will need:

• Experience in a fundraising or direct marketing environment.
• A proven track record in delivering successful donor or customer acquisition campaigns.
• Strong project management and analytical skills.
• Excellent communication and relationship-building abilities.

For an informal discussion about the role, please get in touch and ask for Heather, quoting the reference 2673 HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

The Fundraising and Stewardship Officer plays a vital role in supporting the long-term sustainability and growth of our organisation’s charitable mission. In the current landscape of increasing demand for services and competitive funding environments, strategic and relationship-driven fundraising is more critical than ever.

This role is vital to the growth of our income, building relationships with donors and funders, and ensuring their long-term support through excellent stewardship, prospect research and strategic pipeline development

This role exists to develop and deliver effective fundraising campaigns, build and maintain strong relationships with donors and funders, and ensure exceptional stewardship that encourages continued and increased support. Working closely with the senior leadership team and wider organisation, the officer will contribute to a culture of philanthropy, helping to secure vital income through a diverse mix of streams such as individual giving, legacies, corporate partnerships, community fundraising and trusts and foundations.

Through tailored communication, impact reporting, and donor recognition, the Fundraising and Stewardship Officer will ensure that all supporters feel valued and connected.  This person centred approach not only helps meet immediate funding goals but also builds a loyal, long-term supporter base, enabling the organisation to deliver meaningful impact in the communities it serves.

MAJOR DUTIES AND RESPONSIBILITIES 

• Develop and deliver a multi-channel individual giving operational plan that supports donor acquisition, retention, and re-engagement, across online and offline platforms.
• Take ownership of a portfolio of lower-value (up to £5k) trusts and foundations, including community foundations, and contribute to the development of applications for mid-tier funders in collaboration with the Income Generation and Fundraising Lead.
• Maintain and update the income generation pipeline, tracking donor and funder stages, communications, deadlines and actions, and supporting internal reporting.
• Undertake regular prospect research to identify potential new individual donors, corporate partners, community groups, and trusts/foundations, maintaining a prospect tracker with recommendations for cultivation.
• Design and deliver fundraising campaigns and activities tailored to individual donors, including regular giving opportunities, payroll giving, donor clubs and high-net-worth cultivation.
• Manage the processing and stewardship of all individual donations and enquiries – including prompt and appropriate acknowledgements, follow-up, and personalised engagement activity.
• Maintain and oversee the fundraising CRM/database (e.g. Donorfy, Raiser's Edge, Salesforce), including updating records, running reports, creating segments, and supporting targeted communications and mailouts.
• Ensure all data is managed in compliance with GDPR and internal policies, contributing to best practice around data security, consent, and supporter preferences.
• Contribute ideas and input to the development of new income streams and supporter journeys.

Salary: £35,000 - £38,000
Contract: Full-time, Permanent
Location: Ewell, Surrey – Hybrid (1 day/week in office)
Closing date: 15 August
Benefits: 28 days annual leave plus bank holidays, 3 wellbeing days/year, healthcare cashback scheme, flexible working, and more.

We’re thrilled to be working with Samaritans to find a Trust and Grants Fundraiser to join their team and play a pivotal role in securing high-value funding to support their strategic projects and branch network.

As part of this exciting role, you’ll lead on developing compelling bids and managing a portfolio of high-value funders (£50k-£100k). You’ll collaborate across departments to create persuasive cases for support, build strong relationships with funders, and contribute to the growth of their trust and statutory income.

To be successful in the role of Trust and Grants Fundraiser, you will need:

• Proven experience in securing five-figure grants from trusts and foundations.
• Strong bid writing and storytelling skills, with the ability to craft compelling narratives.
• Confidence in developing full cost recovery budgets and financial reporting.
• Experience managing funder relationships and understanding grant management requirements.

For an informal discussion about the role, please get in touch and ask for Heather, quoting the reference 2674 HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, using our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

The British Association of Urological Surgeons (BAUS) is an established, highly regarded membership-based organisation. They promote the highest standards of practice in urology, with a reputation as a leading professional medical association. Their members are expert medical practitioners in the field of urology. Founded in 1945, they are excited to be celebrating their 80th anniversary this year!

We are delighted to be partnering with BAUS in their search for someone with a wealth of experience in leading on large scale events, a passion for event execution and an understanding of membership organisations. This is a unique opportunity to join a small, ambitious and passionate team. Is this the dream role that you have been waiting for? If so, we would love to hear from you.

The Role

The Head of Events is a crucial role, with responsibility for the overall strategic and operational leadership of BAUS’s events portfolio, which is their main source of income. Their impressive programme of events includes their flagship BAUS Annual Scientific Meeting, hosting 1200 delegates and approximately 80 exhibitors. The events portfolio also includes a calendar of smaller events such as Specialist Section Meetings, Educational Courses, and the associated sponsorship.

Reporting directly to the CEO, you will lead the events team and be integral in the design and execution high profile events. The main focus will be on the delivery of the exciting calendar of existing events, however the team welcome new ideas and innovation to enhance, support and grow their portfolio.

The main responsibilities will include:

• Setting the vision, direction and standards for all BAUS events
• Ensuring an exceptional experience for all delegates and exhibitors
• Working to agreed budgets to maintain financial sustainability
• Aligning events with the educational vision
• Strengthening BAUS’s reputation through exceptional delivery.

The Person

We are looking for a someone with a proven track record in managing large scale conferences and events at a senior and strategic level. Ideally with experience working in a membership organisation, you should have strong strategic skills in project management, planning and budget management.

You should have the ability to build and maintain senior-level relationships with committees, sponsors, and partners and we are looking for someone who possesses the knowledge and expertise to negotiate, influence and solve problems. Most importantly, you will need to be pro-active, passionate and reliable. Please note that due to the requirements of this role, you must also be able to work flexibly to attend events when required (although the charity will pay expenses and operates a TOIL system).  

Why BAUS?

BAUS adopts a welcoming, supportive and collaborative culture. It is a small, successful team that work closely to achieve outstanding results for their members. Not only is BAUS hugely passionate about supporting its members but it puts huge emphasis on making staff feel supported and empowered in their roles, ensuring it is a wonderful place to work. The charity’s benefits include an excellent pension scheme with a minimum 16% contribution along with 25 days leave per year, plus Bank Holidays and an additional 4 days at Christmas.

The role is hybrid and flexible, and will require the successful applicant to work once or twice a week out of the prolific and impressive city centre offices embedded in the heart of London. If this sounds like the opportunity for the next phase of your career, then get in touch! Apply here, or get in contact with Charlie, Leanne or Jen at Charity Horizons for more information.

Interview dates will be week commencing 8th September for first stage interviews and week commencing 15th September for second stage interviews. All interviews will be in person at the London office.  

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Vibrance has an exciting opportunity for a HR Assistant to join our exceptional team in Bethnal Green. 

This role incorporates hybrid working. A typical work week will involve 3 Days working from our Bethnal Green office or visiting projects and 2 days home working.

You will join us on a full-time, permanent contract (35 hours per week), and in return, you will receive a competitive salary of between £22,721 to £24,250 per annum plus benefits.

Vibrance is registered charity supporting adults with additional needs in London and Essex. 

We encourage a working environment that at its core is inclusive, pioneering and has the highest levels of integrity.

About the HR Assistant role:

Reporting directly to our HR advisor the post holder will work with and maintain a range of HR administration tasks including management of our Vibrance HR Information System, being the first line of contact for our system users.

You will help plan programs and processes designed to improve employee welfare. Liaising with payroll, Recruitment and Learning and development, you will assist to maintain vital employee records and ensure the smooth operation of the HR department.

Responsibilities as our HR Assistant:

• Supporting internal and external inquiries and requests related to the HR department
• Compiling and maintaining paper, digital and electronic employee records, including holiday and sickness leaves
• Assisting with the documentation of employee compensation and benefits
• Supporting HR-related training programs, workshops and seminars
• Entering employee data into computer database
• Coordinating logistics for new hire orientations
• Writing and submitting reports on general HR activities
• Overseeing HR events and meetings and coordinating management-employee communications
• Being a part of the social media team

Skills and experience of our ideal HR Assistant:

• Working knowledge of HR functions and best practices
• Knowledge of employment law and human resources responsibilities
• Impeccable written and verbal communication skills
• Basic understanding of payroll practices
• Exceptional interpersonal skills
• Knowledge of computer applications and HR-specific software programs

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme covering core skills
• Generous holiday entitlement
• Hybrid Working
• Pension scheme
• Rewards and recognition for your service
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards

To join us as our HR Assistant please click apply below.

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.

This role focuses on early intervention work with young people aged 11–19, supporting them to improve their emotional health and wellbeing. You'll build short-term, trusted relationships that help young people build resilience, explore challenges, and access support around issues like anxiety, relationships, or low self-esteem.

Working in youth and community settings—including schools, the Young People’s Centre, and occasionally in homes—you’ll meet young people where they are and tailor support to their needs. You’ll work closely with schools, community partners, and the wider CYP team to ensure support is timely, relevant, and inclusive.

We’re keen to hear from people with:

· Experience of working 1:1 with young people in supportive or youth work settings

· Strong understanding of youth development and emotional wellbeing

· A commitment to inclusion, anti-oppressive practice, and trauma-informed youth work

· The ability to build rapport, maintain professional boundaries, and adapt to young people’s needs

A recognised youth work qualification is welcome but not essential. We particularly welcome applications from candidates with lived experience or from backgrounds currently underrepresented in our workforce, including Black and racially minoritised communities, disabled people, and LGBTQIA+ individuals.

We’re a flexible, supportive employer. We’re happy to discuss any access needs, working pattern requests or adjustments that would help you thrive in this role.

Why join us?

Impact Initiatives is a Brighton-based charity with a strong reputation for supporting people of all ages across Sussex. Our CYP Services provide safe spaces and supportive relationships that empower children and young people to thrive.

You’ll be joining a creative, values-led team, with a supportive management structure, regular supervision, and opportunities for development.

If you have questions about the job, please contact Ruth Davey (Targeted Support Lead) at Impact Initiatives.

This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check.

Closing date: Thursday, 28th August 2025 by 12.00 noon

Interviews: 3rd and 4th September 2025 

For further details and to how to apply please visit our jobs page on our website.

About the Role

Advice Giving

• Deliver a multi-channel advice service, including home visits, to clients regarding their energy needs and income maximisation support, ensuring advice provided meets the requirements of Citizens Advice quality standards.
• Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards
• Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.
• Use a range of information sources to find relevant information, then interpret and communicate this to clients, enabling them to tackle fuel poverty and financial hardship for the long-term.
• Assist clients with other related problems where they are an integral part of their case and refer internally or to other specialist agencies as appropriate.
• Meet the individual performance targets set as part of this project.

Research & Campaigning

• Take an active role in the research and campaigns process by identifying trends and social policy issues and communicating these to the Project Supervisor and Research & Campaigns Co-ordinator.
• Keep up to date with current research and campaigns priorities, initiatives and plans.

Administration

• Collect and record all relevant information given during interviews on to Casebook to meet the monitoring and evaluation requirements of the project.
• Be self-administering and undertake general administration tasks e.g. taking messages; photocopying, collating, filing; processing post etc.

Professional development

• Pass the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.
• Keep up to date with relevant energy advice issues and maintain an up to date working knowledge of all new relevant legislation through:
  • Attending training opportunities.
  • Reading monthly subscriptions, relevant publications and Citizens Advice Updates
• Prepare for and attend supervision sessions/team meetings/staff meetings/forums, as appropriate.
• Identify and implement your own learning and development needs.

Other duties and responsibilities

• If required, work from a variety of Citizens Advice Liverpool outlets across the city as required over the course of the week.
• Promote the aims, policies, and membership requirements of the Citizens Advice service.
• Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
• Be a positive ambassador for Citizens Advice Liverpool.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.

Requirements

Desirable

1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.

Essential

2. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.

3. Ability to give and receive feedback objectively and sensitively.

4. Effective oral and written communication skills, with good IT knowledge to support delivery of service

5. Ability and willingness to work both on own initiative and as part of a team.

6. Willingness to learn and develop skills and be flexible with service delivery.

7. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.

8. Ability to assist with research and campaigns works by providing information about clients’ circumstances

9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.

10. Ability to pass City and Guilds NEA Level 3 Energy Awareness exam within the first 2 months of starting the role.

About us

This role is part of a brand-new service which is being delivered across Liverpool and will provide dedicated energy and welfare support to individuals who are vulnerable and in or at risk of fuel poverty.

As Energy Adviser, you will provide a multi-channel advice service, including home visits, to fuel poor and vulnerable consumers who are struggling to pay their bills or require better deals on energy. That advice will include:

• guidance on the most appropriate payment methods.

• information on how to access help from energy suppliers.

• energy efficiency measures and ways to save on bills.

• information about Smart Meters.

• maximising benefit and other income.

You will also need to have passed the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.

You will have excellent communication skills, be confident, motivated and willing to try new things. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.

The Grants Officer is a key role supporting our grant-making systems, grants strategy and growth plans. You will be helping with the promotion of our grants rounds, processing grant applications received from charitable organisations, responding to enquiries from applicant organisations, completing grants assessments, tracking and reviewing monitoring and creating reports. Training will be provided.

The candidate

You are a passionate advocate for the great work done by grassroots community groups and charities. You enjoy interacting with people both in person and virtually, getting to understand the work they do. You are also a details person, committed to careful record-keeping and task-management to ensure that OCF provides an excellent level of service to groups. You are a proactive problem-solver and a team player who enjoys being part of a small organisation and getting things done together.

Application process

Prior to applying please ensure you have read the full job description

To apply, please submit a curriculum vitae and a word document with your answers to these three questions (answer in maximum 150 words per question):

1. Describe an achievement you’re really proud of
2. What about this job appeals to you, and why?
3. Tell us a bit more about your experience with grassroots community groups or charities

Closing date

The closing date is 11pm on 11th September 2025

Further information

Read the full job description which provides more details about the role.

KEY INFORMATION

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours

Start date: September 2025 (we are happy to work with you and your notice period)

Duration: Permanent

Salary: £46,420 - £51,725 per annum if based in London. £43,765 - £49,070 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.

Application deadline: 11:59pm, Sunday 31 August

ABOUT UPREACH

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

Founded in 2012, we are an award-winning charity working in close partnership with employers and universities, we deliver a programme of 1-to-1 coaching to eligible undergraduates. We provide personalised employability support to over 3,000 students from across the UK, helping them to discover different career options, and develop the vital skills, networks and experiences needed to succeed in their chosen career and beyond.

To find out more about how we support our students, visit our website, read our Annual Report, and 2024-27 Strategy. 

ROLE SUMMARY 

It is an exciting time to join the team, with income growing year on year and an increasing awareness of our brand through activities such as the recent Radio 4 Charity Appeal. We have ambitious plans and the Head of Fundraising will make a significant contribution to future growth; you will manage the Fundraising and Events team with oversight of income generation from various sources including major donors, individuals, trusts & foundations and a portfolio of events.

The role will suit innovative individuals with experience of fundraising from major donors and at least one of the other specified income streams, and event planning or project management. 

You will represent upReach externally, acting as an ambassador for our work and building strategic relationships with a wide variety of stakeholders. You will be accountable for income targets, developing the fundraising strategy and identifying new opportunities.

OUR VALUES

upReach upholds the following values:

• Perseverance

• Integrity

• Advocacy

• Aspiration

• Proactivity 

CORE RESPONSIBILITIES

The Head of Fundraising will contribute to upReach's mission by meeting financial targets, recognising when to make the fundraising ‘ask’ and leading the annual budget process. You will use clear, creative written communication to produce convincing cases for support, represent the charity at relevant networking events, work closely with the upReach Development Board and act as an ambassador for the organisation.

Reporting to the Director of Income Generation and External Engagement you will manage three direct reports and support individuals participating in the Future Charity Leaders Programme (upReach’s graduate scheme). You will work closely with  the Head of Partnerships, CEO, Programmes and Finance teams and other colleagues across the income generating and external engagement team.

The core responsibilities include: 

Leadership and strategy 

• Lead fundraising and philanthropy to realise financial targets (2025/26: £2.45m).

• Securing 5 and 6 figure gifts. 

• Inspire staff and volunteers to excel and achieve, champion the upReach values.

• Commit to the annual appraisal process and develop stretching, SMART OKRs (objectives and key results) to meet our strategic goals. 

• Deputise for the Director in their absence and play an key role in the Income Generation & External Engagement Leadership Team.

• Lead the strategic and operational planning process for the functional areas of responsibility and ensure the involvement of relevant stakeholders. 

• Keep abreast of developments, changes in trends, new techniques and legislation. 

• Ensure planned activity is delivered in compliance with relevant charity law, other legislation, best practice and corporate policy.

• Act as a senior sounding board to ensure strategic decisions regarding donors and funders resonate with our objectives and mission.

• Contribute to strategic thinking including risk management and mitigation.

• Collate and present timely monthly management reports for each income stream.

• Lead the annual budget and financial forecasting processes to facilitate reporting and  strategic-decision making.

Working with stakeholders (internal and external) 

• Collaborate with colleagues to identify and secure all various income generating and profile raising opportunities, ensuring maximum impact and contribution from funders. 

• Lead, champion and model a culture of outstanding donor stewardship and supporter care; including best practice and behaviour. 

• Develop and foster effective relationships with key external contacts at all levels, e.g. donors, supporters, suppliers. 

• Make the fundraising ‘ask’ as and when appropriate, or support others to do so.

• Respond promptly to requests for information and action from supporters.

• Report and disseminate the key issues to emerge from supporter feedback. 

• Manage the complaints procedures for the department and conduct full investigation of all complaints received by the department.

Developing, maintaining systems and procedures 

• Determine and manage the operating systems needed to deliver activity and enable effective donor, supporter and volunteer relationship management. 

• Effectively develop the donor journey.

• Ensure records in the CRM are up to date.

• Conduct analysis of data from across functions responsible for, drawing conclusions, making recommendations to the Director. 

• Ensure the management of systems and processes comply with the organisation’s data protection obligations, charity law and other legal requirements.

People Management and Team Working

• Recruit and lead the Fundraising team, rotatees and volunteers as required.

• Ensure upReach promotes a high performance culture and professional integrity.

• Continue to develop the skills and knowledge of you and your team to ensure you are up-to-date with changing regulation and fundraising best practices.

• Lead and model the implementation of business improvement and people development initiatives including training and rotations.

• Collaborate with colleagues across the department and organisation.

Major Donors and Individuals

• Develop and implement fundraising strategies to grow income, including an annual appeal. 

• Work with the CEO, nurture relationships with donors including high net worth individuals maintaining the highest level of donor care.

• Research, identify and engage prospective donors to secure 5 and 6 figure gifts.

• Lead the team to grow and develop the burgeoning major donor portfolio. 

• Work with the Alumni Team to identify opportunities to sustainably grow the individual giving pipeline, including beneficiaries. 

• Develop a legacies strategy and oversee delivery of awareness campaigns.

Events

• Lead the team on the delivery of a sector-leading events portfolio, to include income-generating events, and the Student Social Mobility Awards (SSMA’s).

• Engage, steward and motivate key stakeholders including the Development Board, Patrons, potential event committee members and other high value volunteers to grow our network and deliver successful fundraising events.

Trusts, Foundations & Corporates

• Oversight of Trusts, Foundation & Corporate fundraising strategy.

• Work with the Senior Fundraising Manager to identify and build relationships with Companies, Trusts and Foundations which are mission and/or programme aligned.

• Collaborate with the Head of Partnerships to build strategic relationships with companies that grow philanthropic and commercial income. 

• Support the acquisition of new, multi-year philanthropic funders and existing donors.

Other

• Regular out of office work may be required in order that the organisation is able to deliver on its commitments to its stakeholders

• Some UK travel will be required from time to time

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities. 

SKILLS AND EXPERIENCE

The ideal candidate should display these skills: 

• Influencing, facilitation and communication skills (both oral and written)

• Problem solving and decision making, the ability to stay calm under pressure 

• Excellent organisational skills and the ability to prioritise and deliver to tight deadlines

• Passion and motivation 

• Leadership and collaboration skills

To be successful, it is anticipated that you will have experience working in a fast paced environment, third sector organisation with demonstrable success in meeting financial targets and motivating others;

• Exceptional relationship building, stakeholder management and negotiation skills, with the ability to influence and persuade at the highest level.

• Experience working in a fast-paced environment, maintaining accuracy and working independently to find solutions to problems.

• You have developed fundraising strategies, budgets and plans with success in meeting income targets including 5 and 6 figure gifts.

• Coordinating annual budget reviews and preparing KPI/OKR reports and financial forecasts that help inform strategic decision-making at a senior level. 

• Ability to lead and motivate others, including senior team members; working cooperatively with and through people to reach goals.

• Clear and creative communicator and presenter; strong storytelling skills and a proactive attitude.

• You’ll understand fundraising performance metrics and how to use them in the delivery of objectives as well as showing knowledge in charity law as it applies to fundraising

• Sound knowledge of GDPR legislation and other fundraising regulations.

• Independent decision-making within authorised boundaries with the ability to anticipate and find solutions to potential problems.

• Strong project management and problem solving skills, in addition to superb organisational skills to manage a varied workload.

• Take responsibility for your own professional development.

TEAM CULTURE & BENEFITS: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, this increases to 5% after 5 years of working with us. 

• Cycle-to-work and tech buying schemes

• Monthly socials

• Dedication to Staff Wellbeing through our Employee Assistance Programme and annual wellbeing days

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

  • Socio-economic Background Network

READY TO APPLY?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

Applications close at 11:59pm, Sunday 31 August. 

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.   

We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We run STEP online and in person programmes across the UK.  

We are now expanding our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kong BNO status/visa holder (50% of each community) over the next 12 months.

We are recruiting Senior Employment Advisors to join the STEP team delivering this new programme, working directly with participants who have specialist careers. The Senior Employment Advisors will have expertise in one or more of the following areas of recruitment: education, accounting and finance, health, and IT.

You will prepare participants for competitive employment and help them to achieve their chosen training and employment objectives in line with their previous career. You will provide an exemplary level of support to STEP participants working towards a variety of performance targets based on the progression outcomes of participants including successful completion of training courses, voluntary and work placements, and achieving and sustaining paid employment. 

The Senior Employment Advisors will work remotely and can be based anywhere in the UK.

About you

We are looking for candidates who have:

• Proven experience or knowledge within the employment sector
• Experience of support and recruitment into one or more of the following sectors: education, accounting and finance, health, and IT.
• Understanding of the issues and challenges faced by unemployed people to finding work, including those whose first language is not English
• Knowledge of adult learning/vocational training
• Experience of delivering 1:1 advice and guidance and supervising a case load of clients
• Experience delivering workshop activities around job search, work readiness and information, advice and guidance
• Experience of business engagement/intervention to facilitate access to placement and job opportunities
• Excellent interpersonal and communication skills
• Cross-cultural sensitivity
• Good admin and IT skills (CRM database, Microsoft Word, Excel, Outlook)
• Advanced level of English
• Competency in Cantonese or Ukrainian would be desirable

Candidates must be UK based and have the right to work in the UK for the duration of the contract

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• On Friday the office closes at 3pm.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification. 

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so. 

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.

Interviews will be held remotely on 26th and 27th August 2025.

Expected start date will be 9th October 2025.

XLP is a youth work charity that doesn’t flinch in the face of challenge. We’re here for young people growing up in communities where poverty, exclusion and lack of opportunity too often shape the odds. Our work with young people aged 11 to 25 is long-term, rooted in relationships and built to last.

We’ve got big plans and we need the fundraising power to match. Our vision is to grow XLP’s impact across London by building a fundraising engine that’s ambitious, strategic and fit for a medium-sized charity. This role is about making that leap to unlocking major new income streams.

That means bold action. It means going after bigger grants, attracting larger gifts and shaping a sharp, strategic approach to long-term income growth. It means helping build and lead a strong, values-driven fundraising team with the drive and determination to go the distance. You’ll bring precision, persistence and the skill to turn complex work into compelling funding applications.

You won’t be doing this alone. You’ll be part of a supportive, driven team and you’ll get stuck into a wide range of fundraising activity that gives you insight, experience and real influence.

This is about making a difference. If you want to help reshape the future for thousands of young people, this is your chance.

We are proud to be an employer that puts Equity, Diversity and Inclusion at the core of all that we do, for the benefit of our employees and volunteers, our partners, and the communities that we work with. We are proud of our diversity and are therefore keen to receive applications from people who may be under-represented.