Project support jobs in crouch end, greater london

About the role:

Join a team where your presence truly matters. We currently have two Night Concierge roles available within our Westminster service at Harrow Road and Royal Oak, and one position at the Launchpad Service in Newham. These services operate 24/7, providing short-term, emergency accommodation for people experiencing homelessness. You’ll play a key role in maintaining a safe, calm and respectful environment overnight, ensuring each person who walks through our doors is met with dignity and care at a critical time in their life.

Your nights will involve a balance of practical responsibilities and compassionate engagement. From conducting regular building checks and monitoring CCTV to managing access and maintaining clear records, you’ll help ensure the smooth running of the service. You’ll also be there to provide person-centred, trauma-informed support, whether that’s through a quiet conversation, offering reassurance to someone struggling to sleep, or responding calmly and appropriately to an emergency. At every step, your role helps create the stability and safety that allows clients to begin thinking about their next steps.

At Single Homeless Project (SHP), we believe in the power of every role to make a difference, and we’re committed to helping you grow while you do it. With structured development opportunities, expert training, and a strong focus on progression, you’ll be supported to build a meaningful career in a values-driven organisation that puts people first.

About you:

You don’t need to have done this exact role before but we’re looking for people who are:

• Reliable, observant, and able to maintain clear professional boundaries.
• Experienced in supported housing, security, homelessness services, or similar environments.
• Confident managing challenging situations, including escalating or de-escalating incidents.
• Understanding of safeguarding and the importance of creating a safe environment.
• Comfortable with a mix of routine tasks (like checks and monitoring) and responsive, people-focused work.
• Able to apply a trauma-informed, empathetic approach, even during difficult or unpredictable moments.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 7th September at midnight

Interview date: Wednesday 17th and Thursday 19th September online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Could you be one of our lawyers and support our work improving access to justice for all?

At Public Law Project (PLP), we work to champion fundamental rights and hold power to account. Our legal challenges have played a pivotal role in successful cases. In just the last year this includes:  

• The fight against the Rwanda deportation policy 
• The Government’s attempts to renege on Windrush commitments  
• Attempts to radically cut disability benefits to 100,000 people without lawful consultation  
• Intervention in the challenge against draconian and unconstitutional anti protest laws

Our work is highly respected, impactful, and deeply valued across the legal and social justice sectors.

The Role

This is an exciting opportunity for a capable, collaborative and motivated solicitor to join our exceptional casework team on a 12-month fixed term contract to cover parental leave. You’ll be working at the cutting edge of public law in the UK, supporting our award-winning team of solicitors in work that brings about real change.

Join PLP and you’ll be playing a key role in the team that brought the main challenge to the Safety of Rwanda Act, intervened in the challenge to the prorogation of Parliament, helped survivors whose assets are controlled by their abuser to access legal aid, and put a stop to the no-notice removal policy affecting people claiming asylum.

You’ll be supervised by our Legal Director and have the opportunity to collaborate closely with the whole team. The PLP team is friendly, diverse, and inclusive, and you’ll be supported and encouraged to develop your skills as a solicitor.

Your caseload will be a range of strategic public law cases which align with our strategy.

As part of our commitment to recruit fairly we use anonymised-selection processes until interview, offer additional interview opportunities to the highest-scoring candidates from under-represented communities, and use ‘tie-breaker’ provisions at all stages of our selection process.

Action for Refugees in Lewisham (AFRIL) are recruiting for a Community Activities Coordinator to join our growing, dynamic organisation. This exciting new role will sit within AFRIL's busy Casework and Advocacy Service, working collaboratively with our asylum seeking and recently granted refugee clients to plan and deliver a range of activities, improving wellbeing and community solidarity. 

We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset. 

About AFRIL

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.

Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than 2 sides of A4) detailing how you meet the person specification. 

Digital Marketing Manager

Maternity leave cover

c£50k

About us

BVA is the largest membership community for the veterinary profession in the UK, we champion, support, and empower more than 19,000 vets of all ages, stages, and disciplines.

We’re looking for a Digital Marketing Manager (maternity cover contract) to join our friendly and collaborative marketing and events team. If you're an experienced digital marketer with a track record of leading campaigns that boost engagement and participation, and if you're excited by user experience, content strategy, and data-led marketing, this could be the perfect role for you.

It’s an exciting time to join BVA as we embark on a major digital transformation project to redevelop our website. If you have experience of working on similar projects - especially with a strong understanding of UX, content hierarchy, and user journeys - you’ll be well placed to help shape a platform that truly serves our members

This is a varied and challenging position, but one that’s incredibly rewarding. You might be working on a high-impact public-facing campaign to champion animal welfare one day; the next, you could be developing content that showcases the voices of our members and promotes the value of joining BVA. You’ll need to be a confident multi-tasker, comfortable managing several projects simultaneously while keeping an eye on performance, brand alignment, and strategic goals.

Key duties:

You’ll take the lead on a wide range of digital marketing activity. This includes planning and delivering creative, insight-driven campaigns; developing a content strategy that connects with our audiences; managing end-to-end website performance, SEO, and digital advertising; and driving engagement in initiatives like BVA’s annual awards.

You’ll also work closely with our partner organisations, developing joint marketing plans that effectively promote exclusive and discounted benefits for BVA members.

You'll be bringing a strategic mindset as well as strong practical skills - from writing engaging content, overseeing multimedia production, and optimising email campaigns, to interpreting data in GA4 to improve performance. You should be confident working across various CMS platforms and multiple channels, with an eye for accessible, user-focused design and messaging.

In return, we offer a supportive, kind, and creative working environment, where you'll be encouraged to bring fresh ideas, try new things, and grow your skills. We care deeply about the work we do - and we’re looking for someone who shares that vision.

Benefits

· Annual leave allowance of 25 days (excluding public holidays), increasing by one day per year up to a maximum of 30 days.

· One day paid wellbeing day per year to provide you with dedicated time to focus on your own mental and physical wellbeing.

· One day paid leave per year to undertake voluntary work within the community or to support any reasonable charitable institution or cause.

· Enrolment into a pension scheme provided by Aviva (Employer = 6.5% / Employee = 5%).

· Opportunities for learning and development.

· A wide range of discounts from leading brands via Perkbox.

· A number of staff social events throughout the year.

· Well-behaved dogs are allowed to be brought to the workplace on a regular basis subject to agreement and various conditions being met.

We’re making sure that our members' work is understood and valued by the public, that they’re supported to grow and thrive both personally and professionally, and that their expertise is heard and respected by the people shaping our national policies.

BVA is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.

How to apply

Please submit your CV along with a cover letter (maximum 700 words) that clearly demonstrates how you meet the job description and person specification via 'CharityJob Apply' We're keen to learn about your experience, and see your ability to write clear, engaging, and concise copy, so staying within the word limit is essential.

Closing date

5pm on Thursday 4 September 2025.

Interview and start dates

· First interviews will be held remotely on Monday 15 and Tuesday 16 September

· Second interviews will be held in person on Monday 22 September

· Start date will be around w/c 27 October.

 

No agencies please.

Since 1990, Public Law Project has held power to account through key legal challenges. PLP’s recent work, delivered in close collaboration with its brilliant clients and partners, includes challenging the government’s Rwanda immigration policy, securing justice for the Windrush generation, and scrutinising the use of AI in public decision-making.

Our work is highly respected and deeply valued across the legal and social justice sectors. To continue tackling the most pressing legal injustices of our time, we need you to increase our reach and engagement with our key audiences (including policy makers, the legal community and civil society organisations), amplifying our influence and impact. 

The Role

Reporting to the Communications & Engagement Director, this is an exciting role focused on supporting and building PLP’s external profile and audience engagement. You’ll be responsible for: building relationships with journalists and securing media coverage, day-to-day content creation and the development of our digital channels. You’ll work closely with colleagues across the organisation, as well as partners and clients, to ensure our communications are timely, inclusive, and impactful.

This is an exciting time to join the team. You would be communicating PLP’s work at a time when many of the issues we work on – from immigration to AI – have never been more salient. You would be joining us after we’ve launched our bold new strategy, which envisages a strategic role for external communications. You would be part of an exciting creative process to refresh our visual identity and narrative.

We’re looking for someone who is: 

• A creative storyteller: You will have strong news judgement and storytelling ability and will enjoy translating complex legal and policy issues into compelling content that engages and inspires
• A collaborative colleague: You will enjoy working across teams with colleagues at all levels and with external partners and clients
• Organised and determined: You are an excellent project manager who enjoys developing plans and putting them into action
• Committed to Equity: You resonate with PLP’s commitment to understand and address the effects of discrimination in all our work, both external and internal.

If you’re ready to take up this vital role, we’d love to hear from you! 

As part of our commitment to recruit fairly we use anonymised-selection processes until interview, offer additional interview opportunities to the highest-scoring candidates from under-represented communities, and use ‘tie-breaker’ provisions at all stages of our selection process.

Position: Senior Officer – Direct Marketing

Contract type: Fixed-term contract until October 2026

Salary: £ 36,403 – 40,448 per annum (FTE)

Hours: Full time (35 hours) or Part time

Reports to: Head of Offline 

Location: Mark Square, London EC2A 4EG  (hybrid working) 

Key relationships:  Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. 

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious, proactive, team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team.   

In this exciting role, you will be responsible for some of our key donor development activities across direct mail, telemarketing, and digital channels. You will be a confident communicator and experienced project manager. 

You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you. 

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

• Lead on the launch of a new RG proposition and ensure that the onboarding and onward journey is fit for purpose.

• Look for opportunities to thank our donors and communicate impact at key moments. 

• Work with key stakeholders to ensure we grow our Regular Giving file, through acquisition as well as retention.

• Manage a variety of individual giving fundraising campaigns, from agency briefing, through to launch, meeting six figure campaign targets. 

• Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. 

• Remain flexible and rapidly respond to emergency situations. 

• Work with the Data team to identify the best approach to data and segmentation for each project.

• Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. 

• Manage donor research and mystery shopping as required, using insights to inform creative decisions. 

• Manage campaign fulfilment. Monitor responses to identify issues and opportunities. 

• From time-to-time support with Donor Care activities if required.

• Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. 

• Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. 

• Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable.  

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 

   

PERSONAL ATTRIBUTES AND EXPERIENCE  

Essential Experience 

• Experience of working in a fundraising environment. 

• Experience of scoping, briefing in, managing, and delivering fundraising campaigns.   

• Experience of managing a Telemarketing programme. 

• Experience of managing Direct Mail and email fundraising communications. 

• Experience of working with suppliers, including budget management, campaign planning and briefing.   

• Experience of data file development (in collaboration with Data teams)  

Essential Skills/Knowledge 

• Able to act proactively and identify new fundraising opportunities. 

• Able to juggle and prioritise multiple tasks, meeting programme deadlines. 

• Attention to detail and proof-reading skills, and an ability to give coherent and constructive feedback on creative and copy. 

• Sound knowledge of key retention and donor development activities. 

• Up-to-date knowledge of direct marketing best practice, trends and compliance. 

• Numerate, with an ability to analyse results and identify trends. 

• Strong presentation, communication (written and verbal) and interpersonal skills. 

• Excellent stakeholder and relationship management. 

• Proficient in Microsoft Word, Excel, PowerPoint. 

Desirable Skills/Experience 

• Experience in delivering fundraising activities in response to emergencies. 

• Experience in delivering Regular Giving proposition and/or onboarding journeys. 

• Up-to-date knowledge of direct marketing best practice, trends and compliance. 

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (or pro-rata equivalent).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 2 September 2025

Interviews date: Week commencing 15 September 2025

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact UK for UNHCR through our Careers website . We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Could you be PLP’s new Senior Research Fellow and support our work improving access to justice for all?

  At Public Law Project (PLP), we work to champion fundamental rights and hold power to account. Our legal challenges have played a pivotal role in successful cases. In just the last year this includes:   

• The fight against the Rwanda deportation policy  
• The Government’s attempts to renege on Windrush commitments   
• Attempts to radically cut disability benefits to 100,000 people without lawful consultation   
• Intervention in the challenge against draconian and unconstitutional anti protest laws 

Our work is highly respected, impactful, and deeply valued across the legal and social justice sectors.

The Role

This Senior Research Fellow post offers the opportunity to join our team of researchers working to achieve PLP’s strategic objectives. This role will focus on ensuring that justice is accessible to all.

As a Senior Research Fellow, you will help us shape and deliver our research agenda. With support from PLP’s Research Director and colleagues across the organisation, you will develop and lead high-quality research. Your work will be central to our efforts to design and advance a fair and inclusive administrative law justice system and advocate for a better resourced and more effective system.

You will be a team player, who embodies PLP’s values and supports collegiate and inclusive working culture. Working closely with colleagues in casework, public affairs, communications, events and fundraising, you will bring a deep commitment to using research as a lever for change. You will use your expertise to represent PLP externally, collaborate effectively with external partners including people with lived experience and help advance our strategic priorities.

This is envisaged as a full-time role but we will consider part time arrangements for the right person.

As part of our commitment to recruit fairly we use anonymised-selection processes until interview, offer additional interview opportunities to the highest-scoring candidates from under-represented communities, and use ‘tie-breaker’ provisions at all stages of our selection process.

Salary: £40,000 - £42,000
Contract: Full-time, Permanent
Location: London - Hybrid (3 days/week in office)
Closing date: 12 August
Benefits: 26 days annual leave plus bank holidays, annual wellbeing day, healthcare cashback scheme flexible working, and more.

We have a brilliant opportunity for a Senior Supporter Acquisition Executive to join the team at the Royal Air Force Benevolent Fund and help drive supporter engagement and income growth.

As part of this exciting role, you’ll lead the planning and delivery of multi-channel acquisition campaigns, creating impactful strategies that inspire new supporters and grow their donor base. You’ll manage the full campaign process—from creative briefing and content sourcing to budget oversight and fulfilment—across both digital and offline channels. You’ll also produce insightful reports for senior stakeholders and collaborate with agencies to ensure every campaign reflects RAFBF’s brand and values.

To be successful in the role of Senior Supporter Acquisition Executive, you will need:

• Experience in a fundraising or direct marketing environment.
• A proven track record in delivering successful donor or customer acquisition campaigns.
• Strong project management and analytical skills.
• Excellent communication and relationship-building abilities.

For an informal discussion about the role, please get in touch and ask for Heather, quoting the reference 2673 HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

About The Role
Closing Date: 29th August
Interviews: 4th & 5th September
Contract: This is a fixed-term contract until 22nd May 2026.
We are currently recruiting a passionate and hard-working individual to help make a positive difference and provide first-class support to our Alzheimer's Society staff. Our Employee Support Assistant is part of our People Operations team and the first point of contact for Alzheimer’s Society employees requiring support with systems and processes that are part of working for the society, from joining to leaving.

We provide advice and guidance on policies and processes, making things easier and clearer for everyone as we deliver our work for people affected by dementia. 
This role ensures that we are safeguarding our employees, volunteers, those who engage with our services and the organisation through a strong emphasis on compliance. 

Duties and responsibilities:

- Process and monitor Criminal Record Checks for our employees and contractors. 
- Process employee changes, following relevant procedures. 
- Update and enter information on various systems, ensuring a high level of data quality is maintained.
- Monitor data reports and ensure compliance with key processes.
- Work collaboratively with our wider teams, including our Talent Acquisition, People Partnering, IT, and Payroll.
- Signposting employees and managers to relevant policies and information.
- Comply with data protection regulations.
- Undertake other duties or projects commensurate with the nature and grade of this post as required.

About you:

- Be able to always deliver first-class customer service, understanding that Alzheimer’s Society employees are the customers of our team. 
- Have a keen eye for detail with previous experience in an administration role.
- Be comfortable working in a collaborative team, looking to share ideas and ways to improve our processes.
- Be comfortable using Microsoft Office software such as Word and Excel, as well as other bespoke IT packages.
- Understand the sensitive nature of data that we deal with and, as such, adhere to a strict level of confidentiality.
- Be organised and able to structure your workload according to deadline requirements.
- Be comfortable working within a culture of inclusion and collaboration.

Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.

The Organisation

Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and under-resourced learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually. 

As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 400 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. 

What is the Role?

The Partnerships Account Manager will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, the Partnerships Account Manager will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. The majority of our key client relationships are with local councils, so a knowledge of how they operate would be very useful. 

The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.

This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.

The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. 

This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for under-resourced students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you!

Key Responsibilities:

1. Client Acquisition and Relationship Management

   • Proactively seek new business opportunities within assigned regions to grow the client base.

   • Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.

   • Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.

   • Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Operations teams. 

   • Maintain good internal stakeholder relationships with our Operations teams to ensure high client demands are balanced with our processes and team capacity. 

2. Strategic Planning and Development

   • Collaborate with Senior Leaders to develop strategies for client retention and growth.

   • Work closely with the wider partnerships team to align on strategic objectives and ensure seamless service delivery across functions.

   • Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.

3. Performance Monitoring and Reporting

   • Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.

   • Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.

   • Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.

   • Report to SLT on accounts, Tenders, Bids, client meetings on a regular basis

   • Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data 

4. Team Management and Support Coordination

   • Lead, mentor, and manage junior members of the team focused on bid application writing, tender management, and client-related administration.

   • Support direct reports in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.

   • Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.

   • Work with other area leaders, such as our ‘Allocations’ and Recruitment teams to ensure we can fulfil referrals

   • Foster a strong working relationship between the Partnerships team and Recruitment, to ensure our application strategy is informed by tutor availability. 

5. Bid Management and Process Improvement

   • Oversee the preparation and submission of tenders and bid applications, working closely with administrators to ensure high-quality and timely submissions.

   • Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.

   • Report on bid submission performance, review client feedback to continuously improve. 

Essential Skills and Experience:

• Detailed knowledge of the UK Education Sector. 

• Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.

• Proven track record in client relationship management, with experience in sales or partnership development roles.

• Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.

• Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.

• High level of empathy and commitment to supporting under-resourced and underserved communities.

• Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.

• Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.

• Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.

• Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.ed

Desirable:

• Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats. Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.

General

The job is subject to having the right to work in the UK, two professional references and a basic DBS check.

Why Equal Education?

• Competitive salary

• Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.

• Flexible, hybrid work environment with regular opportunities for in-person client engagement.

• Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.

• Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.

At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.

Being you at Equal Education 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.

Role Overview:
The Talent Set is delighted to be partnering with a leading charity to appoint an Interim Supporter Care Manager. This 12-month role will see you take the reins of a talented, multi-disciplinary team, ensuring supporters receive an outstanding experience at every touchpoint.

You’ll oversee income handling, regulatory compliance, and operational efficiency across a busy fundraising and marketing environment. Working with senior colleagues, you will refine processes, strengthen supplier relationships, and drive initiatives that keep the supporter experience central to the organisation’s success.

Key Responsibilities:

• Provide clear direction and leadership to the supporter care and compliance function, ensuring high-quality service and operational delivery.
• Design and implement a strategy for supporter care and compliance that supports the charity’s overall goals.
• Manage end-to-end income processing and acknowledgements, coordinating both in-house teams and outsourced partners.
• Maintain full compliance with relevant fundraising regulations, data protection laws, and financial controls including Gift Aid and PCI DSS.
• Negotiate and manage supplier relationships, setting clear performance measures and ensuring value for money.
• Develop and refine processes to improve efficiency, accuracy, and supporter engagement.
• Collect, analyse, and share supporter feedback to inform improvements.
• Lead fulfilment operations, identifying opportunities for cost and time savings.
• Contribute to strategic projects, ensuring the supporter perspective shapes decisions.
• Set and manage budgets, forecasts, and contingency planning to deliver on objectives.

Person Specification:

• Demonstrated success in managing and motivating high-performing customer service or supporter care teams.
• Proven ability to build strong relationships with internal stakeholders and external partners.
• Experience in managing income processing operations within a fundraising or marketing context.
• Skilled in managing supplier contracts, SLAs, and performance metrics.
• Proficient in handling sensitive or complex supporter queries.
• Comfortable using data to inform decisions and shape strategy.
• Exceptional written and verbal communication skills.
• Strong organisational skills with the ability to manage multiple priorities under pressure.
• Skilled negotiator and influencer.
• Adaptable and solutions-focused approach.
• Solid understanding of fundraising compliance, data protection, and financial controls.
• Commitment to inclusive and equitable working practices.

What’s On Offer:

• A hybrid working pattern with just 2 day per week in the organisation’s office.
• A fantastic salary of £52,000 to £56,000 for the successful candidate.
• A 12-month contract in a fantastic organisation that does wonderful work.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Academic Training and Development Lead

Interviews will take place on week c/o Sept 22

Are you passionate about supporting researchers and shaping the future of science? Do you thrive in a collaborative, intellectually rich environment? This is your chance to step into a leadership role at one of the world’s leading biomedical research institutes.

About us

The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. 

The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to collaborate and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. 

We are currently looking for an Academic Training and Development Lead at the Francis Crick Institute. In this role you’ll work alongside the Head of Academic Programmes, to design and deliver innovative, inclusive training programmes for our PhD students and postdocs, supporting the next generation of scientific leaders. Leading a small team, you will work closely with colleagues across the Crick and our university partners to ensure our training offer reflects the evolving needs of interdisciplinary research.

From launching new frameworks to enhancing existing programmes, your work will directly support a positive and forward-thinking research culture. This role is ideal for someone with a strong scientific background, experience in researcher development, and a genuine commitment to empowering early-career scientists.

What you will be doing

• Provide support to the Head of Academic Programmes to deliver the Crick PhD and Postdoc programmes
• Design and implement, alongside the Academic Training and Career Development Project Manager, a new Crick Postdoc Development Framework
• Lead, develop, motivate and performance manage the Academic Training and Career Development Project Manager to deliver their objectives
• Identify and consider the development of new science training and researcher development programmes for Crick PhD students and postdocs
• Evaluate Crick science training activities, refining to ensure that they are effective, current and support cutting edge research
• Ensure effective communication and consultation at relevant committees (e.g. Training & Career Development Committee, Postdoc Committee, PhD student committee)
• Scoping and investigating training and development activities provided by the Crick’s partners and other institutions, to identify opportunities for collaboration
• Lead on projects and work with the broader academic training team, the Crick Academy team and the People team, in other areas as required
• Lead on the continuous delivery of Vitae’s Concordat to Support the Career Development of Researchers at the Crick

What you will bring

(Minimum criteria *)

• Experience of working at a senior level in a dynamic scientific environment and higher education/research setting*
• Proven advanced skills in facilitation and/or teaching in a research or academic setting*
• Be able to demonstrate an understanding of the management, training and development of staff in research and technology groups, preferably through experience
• Educated to PhD level and with post-PhD experience in a science discipline, or relevant, significant experience*
• Experience in leading the design and successful delivery of scientific training and development activities*
• Strong interpersonal skills, with the ability to establish and maintain effective working relationships with a diverse range of academic and professional colleagues
• Proven ability to work successfully with multiple stakeholders across a complex organisation.

About Working at the Crick

Our values  

Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture! 

• We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently. 

• We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world. 

• We are collegial. We show respect for one another, work cooperatively and support the wider community. 

At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences.

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying please visit our website for more details. 

Please note you must meet the essential criteria listed within the Role Profile, to have your  

application reviewed. 

We reserve the right to withdraw this advert at any given time due to the number of applications received.

See more about life at the Crick here.

What will you receive?  

At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: 

• Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. 

• Pension Scheme: Defined contribution pension with employer contributions of up to 16%. 

• Development & Recognition: Comprehensive training, mentoring, and a pay structure based on skills and experience.

Health & Well-being: 

• 24/7 GP consultation services. 

• Occupational health services and mental health support programs. 

• Eye care vouchers and discounted healthcare plans. 

Work-Life Balance: 

• Back-up care for dependents. 

• Childcare support allowance. 

• Annual leave purchase options. 

• Crick Networks offering diverse groups’ support, community and inclusive social events.

Perks: 

• Discounted gym memberships, bike-to-work scheme, and shopping discounts. 

• Subsidised on-site restaurant and social spaces for team interaction.  

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.

We are looking for a Senior Programmes Support (Maternity Cover) to join a talented team, passionate about working towards Action Against Hunger’s vision of a world free from hunger.

This is a key role that works across the Advocacy and Nutrition Departments. You’ll be providing financial, administrative and coordination support to the Programme Funding Team and Nutrition Department. You’ll support business development, identify funding opportunities, track our finances, monitor grant/contracts, and spot areas for improvement in all we do – with the independence to make those changes.You’ll also engage with other teams within Action Against Hunger UK (e.g. finance), Action Against Hunger’s International teams (country level, HQs) as well as other humanitarian organisations and agencies (e.g. UNICEF, WHO) as relevant.

We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.

Closing Date: 25-Aug-2025 23:30 Interview Date: 1st September 2025.

Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.

• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk

Job Title Director of Marketing and Communications

Reporting to Chief Executive

Working Hours 37.5 hour working week, 9:00 to 5:30 Monday to Friday to include some evening and weekend hours as required

Location Onsite at the Company office in Fitzrovia (currently 175/176 Tottenham Court Road) and surrounding local area as required to carry out the duties of the company. Flexibility for one day pw working from home.

Job Purpose

This role is a senior leadership team member and strategic lead for all corporate and consumer communications, member business engagement and marketing.

The relationship with our business community is essential to the success of The Fitzrovia Partnership (TFP) and the delivery of the organisation’s vision and it is a key part of our strategy to ensure that businesses are aware of us and the services and projects we deliver. As such you would be responsible for the delivery of member engagement.

You will lead the marketing and communications function and manage the Marcomms team, continually developing and implementing effective marketing and communications strategies clearly articulating TFP’s vision, aims, projects and services.

Finally, you will provide strategic oversight and development for:

· Member communication strategy including BID renewal communications

· Consumer communications and campaigns strategy

· Social, wellbeing, member event and training programmes

· All communications channels including newsletter, websites, social media

Key Duties and Responsibilities

Senior Leadership

· To play a role together with the CEO and the Director of Policy and Place in setting the overall vision of the organisation and ensuring delivery specifically in relation to the agreed business plan.

· Have a key role working closely with the Board and relevant sub-groups.

· To represent the organisation publicly as required, and step in for the CEO as required.

Member Engagement

· Driving, developing and ensuring implementation of the member engagement strategy.

· Ensuring effective account management contact with member businesses.

· Developing a detailed mid-term consultation and review.

• Overseeing market research and consultation such as surveys, customer questionnaires and focus groups to inform the development of plans, projects and services.

· Ensuring effective response management to enquiries from members (levy paying businesses) and stakeholders.

· Ensuring the company database is maintained as an accurate source of interactions with businesses and members, and is actively utilised to best effect.

· Ensure a programme of engagement is in place with the business community, charities and Not for Profit organisations to develop outreach projects including volunteer days and CSR activities for our business members.

Strategy and oversight

· Developing and ensuring implementation of an effective Marketing and Communications strategy aligned to business goals.

· Producing an Annual Marketing and Communications Plan to implement the strategy effectively communicating and supporting our vision, projects and services.

· Developing and ensuring implementation of communication, marketing and activity strategies to deliver the aspirations of new work streams.

· Continual building of insights from businesses on their specific needs and requirements.

· Advising the Senior Leadership Team on brand, campaigns and public engagement.

· Owning and developing key messages for all main programme streams.

· Owning the brand identities including their evolution and ensuring full brand guidelines are in place.  

Consumer Marketing

· Developing and ensuring implementation of an effective consumer communications strategy.

· Leading on development of collateral centring around the TFP website and social media.

· Oversight of consumer campaigns and ensuring effective evaluation and impact studies.

· Overall responsibility and accountability for the events programme including risk management governance.

· Experience of design and working with/commissioning designers.

Projects

· Developing, refreshing and ensuring implementation of project specific communications (new and existing).

· Providing creative input and Marcomms elements of new, placemaking and cultural projects.

· Identifying and securing brand-aligned sponsorships to enhance destination campaigns.

· Driving joint marketing with businesses, tourism and media partners.

· Structuring BID renewal communications based on insights gained throughout the BID term.

Communication and Marketing Channels and Collateral

· Ensuring production of high quality and effective collateral.

· Considering and where appropriate developing new communications channels.

· Ensuring TFP’s messaging is clear, effective, accurate and alive to different audiences and local and other sensitivities.

Team Leadership

· Leading and developing a high-performing, collaborative MarComms team

· Managing MarComms budgets, procurement, KPIs, forecasting and reporting to ensure best value and effective impact.

· To undertake such other duties commensurate with your position, and / or hours of work, as may reasonably be required.

Sustainability Statement
The Fitzrovia Partnership is committed to sustainable urban development across environmental, social and economic priorities. Our work supports the UN Sustainable Development Goals, particularly those focused on climate action, health and wellbeing, inclusive economic growth, responsible consumption and sustainable cities. All roles contribute to this commitment, whether through direct project delivery, partnership working, day-to-day operations or procuring services. Staff and contractors are expected to support our ambition to be a responsible and sustainable organisation, helping to improve outcomes for Fitzrovia and its communities.

Person Specification

- Strong and proven experience of developing, shaping and ensuring implementation of marketing and communications strategies.

- Experience in corporate and consumer marketing and communications.

- Comprehensive knowledge and understanding of marketing and communication techniques and strategies, positioning and implementation of brand management identities.

- Degree-level or professional equivalent qualification in Marketing and/or Communications.

- Confident interpersonal and communication skills for face to face and remote interactions.

- Staff management and development experience gained first-hand.

- Evidence of leadership presence and contribution to an organisation.

- Exceptional personal planning, project management and organisational skills.

- Adept at independent working taking accountability for own and team’s workload and timely deliverables of work, along with the flexibility to adapt to change.

- Ability to communicate and work cohesively and collaboratively with a wider team and colleagues.

- A flexible approach, professional outlook and positive attitude is essential.

- Proficient in canva, media databases, CRM systems, social media management dashboards, web CMS.

- Ability themselves and to instill in others to work to tight deadlines whilst caring to ensure a high standard of work quality.

- Confident in managing stakeholders, suppliers and cross-functional teams.

How to apply

Please send your CV and a supporting statement of no more than two sides of A4 outlining your suitability and motivation for the role.

Closing date: August 31st 2025 at 12:00hrs

If this sound likes the opportunity for you, please apply now. If you would like the opportunity to talk to our CEO ahead of applying please email us.

We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact us.