Project Support Officer Jobs in Liverpool

Freshwater Habitats Trust is the UK’s leading charity for all freshwaters. We are an evidence-based, conservation charity that works to protect UK and European freshwater wildlife through practical and innovative nature conservation projects. 

Data and evidence are vital in prioritising our work across the organisation and building the Freshwater Network. They are also vital when influencing external audiences to achieve our mission to reverse the decline in freshwater biodiversity. 

This is a new role in the organisation and reflects an urgent requirement to collate, organise and manage a large volume of research, survey and other data collected by Freshwater Habitats Trust over the last four decades, the potential of which is not currently being fully realised. 

It is critical that through the development of an organisational data strategy we can:

· Provide evidence of our research and advocacy.

· Showcase Freshwater Habitats Trust’s expertise.

· Facilitate effective teamwork within and between project and organisational teams.

· Enable efficient project delivery and public / partner engagement.

· Guide the strategic delivery of conservation projects through Important Freshwater Area analysis mapping and reporting.

The role will work closely with the strategic Research and Data Sub-Group of the Senior Management Team who are responsible for driving this work forwards.

This position requires a creative, dynamic and enthusiastic person who works well as part of a team whilst being self-motivated and ambitious. 

Closing Date: 7th February 2025

Interview Dates: 28th February 2025

This is a fantastic opportunity for an ambitious and self-driven professional who can contribute to high-profile projects in the charity sector and use their skills to support our training function as it grows.

Driven by our values and behaviours, we are a high-performing, forward-thinking and solution-focussed organisation. We value teamwork and actively seek other opinions to ensure we can deliver to the highest standard as well as commit to reflecting upon our work to ensure a continual improvement culture. We welcome applications from individuals who are inspired by our values and behaviours.

As we continue to grow and expand our training course offerings, we are entering an exciting new phase in our mission to support the professional development of immunologists and healthcare professionals. This role presents a unique opportunity to join our team and contribute to initiatives that make a real difference. You will play an integral role in developing the skills and knowledge of those in scientific research, medicine and veterinary medicine, empowering them to directly impact global health.

About Us

The Faculty of Forensic & Legal Medicine (FFLM) is a Faculty of the Royal College of Physicians (RCP) and a registered charity established in 2005. Our mission is to advance education, knowledge, and good practice in forensic and legal medicine. We are dedicated to maintaining the highest standards of competence and professional integrity in the field, working closely with professionals, policymakers, and organisations to promote tolerance, equity, and excellence.

The FFLM also houses the Institute for Addressing Strangulation (IFAS), reflecting our commitment to tackling key societal challenges and supporting professionals in this critical area.

About the Role

We are seeking an experienced and visionary Chief Executive Officer (CEO) to lead the strategic and operational delivery of the FFLM’s aims and objectives. Reporting directly to the Board of Trustees and working closely with the President and senior officers, the CEO will play a pivotal role in driving the organisation forward, ensuring its long-term sustainability and impact.

The CEO will:

• Develop and execute a strategic vision for the FFLM, including 3–5-year plans to enhance our reputation and influence.
• Strengthen internal and external relationships with stakeholders, including professional bodies, government agencies, and policymakers.
• Oversee the organisation’s financial management, ensuring sound budgeting and sustainable income streams.
• Represent the FFLM publicly, managing media relations and acting as an ambassador for the organisation.
• Support and manage the FFLM’s office team and senior officers, fostering a culture of respect, inclusivity, and continuous improvement.

This is a unique opportunity to shape the future of a highly respected organisation at the forefront of forensic and legal medicine.

About You

The ideal candidate will be a strategic leader with excellent communication and organizational skills. You will have a strong understanding of the healthcare or forensic/legal sectors and be passionate about advancing education and professional standards.

Key Skills and Experience:

• Proven leadership experience, ideally within a charity, healthcare, or professional body.
• Strong networking and relationship-building abilities, with a track record of working effectively with diverse stakeholders.
• Excellent financial acumen, including budget management and income generation.
• Exceptional public speaking and media handling skills.
• Ability to manage and inspire a team, fostering collaboration and professional growth.
• Experience in developing and executing strategic plans.
• Commitment to Equality, Diversity, and Inclusion.

The Faculty is delighted to announce the opportunity for suitably qualified, high-performing leaders to apply to become our Chief Executive Officer. Further details and a job description are available by selecting the link below.

How to apply: Please click on the 'Quick Apply' button to submit your CV and a covering letter outlining your experience to date and suitability as a candidate.

About Chapter One

Chapter One is a growing charity dedicated to ensuring every child has access to one-to-one reading support at the time they need it most. 

Our innovative Online Reading Volunteers Programme aims to support 3,300 children facing disadvantage during the 2024-25 academic year, pairing five to eight-year-old children with reading support volunteers from over 140 local and national businesses. Our unique approach requires volunteers to commit just 30 minutes a week for an entire academic year, using our bespoke digital platform. The results are transformative, significantly boosting children's reading confidence and ability. Our ambitious five year plan targets growth of 20% year on year.

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role 

With ambitious targets to support thousands more children by 2029, Chapter One is seeking a passionate, energetic Fundraising Officer to be an integral part of our Fundraising team. Reporting to our Trusts & Foundations Manager, you’ll generate income from a range of existing and new trusts and foundations, along with individual fundraising activities to contribute towards the 2024-25 fundraising target of £278,000, rising to £348,000 in 2025-26 in which you’ll have an individual target.

This new role is ideal for an early career professional who can write creative, compelling bids and build impactful relationships to make your mark in a fast-growing charity which is flexible and agile. You’ll be a proactive, determined self-starter and have high standards for yourself and others. You’ll develop and manage a funding pipeline by investing in thorough research and relationship cultivation, and you will thrive in working with funders, partners and supporters on a day -to-day basis. 

Key Responsibilities

Deliver the fundraising plan 

● Work collaboratively with the Trusts & Foundations Manager to grow Chapter One’s fundraising portfolio and meet agreed income targets from trusts and foundations. 

● Maintain a portfolio of existing trusts and foundations, ensuring an excellent cultivation and stewardship journey​ in order to build relationships and maximise income. 

● Proactively identify and research new prospective trust funders, finding creative ways to engage with them to secure support.

● Create compelling and tailored fundraising applications and reports, ensuring there is a strong emotional case for support and accuracy, to inspire prospects and supporters across trusts and foundations. 

● Contribute to the highest levels of donor care for supporters, including creative stewardship, adhering to all grant conditions and responding in a timely manner to all enquiries from supporters and prospects. 

● Research, interpret and present data about literacy and impact that makes a compelling case for Chapter One’s programmes. 

● Contribute to internal planning and budget setting for restricted and unrestricted activities, setting out clear plans and a pipeline for income generation from trusts and foundations.

● Work with the Trusts & Foundations Manager, Corporate Partnerships team and Communications team to support the development of strategies and campaigns to grow individual giving from existing volunteers and supporters.

● Undertake administrative duties to support the delivery of individual fundraising initiatives including matched-giving campaigns and Payroll Giving. 

● Work closely with the Trusts & Foundations Manager, Business Development Manager, Corporate Partnerships team and Communications team to ensure a cohesive approach and maximise all fundraising opportunities.

General

● Oversee and maintain specific fundraising administrative processes, including

recording of activity on the Salesforce CRM and internal databases.

● Maintain up-to-date knowledge of fundraising regulations, networks, and developments across the sector. 

● Adherence to Chapter One’s Donation Acceptance Policy.

● Contribute to forecasting and regular reporting, producing verbal and written reports for senior management as required.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

● A commitment to Chapter One’s mission and values.

● Experience of fundraising, ideally from trusts and foundations.

● A demonstrable track record of successfully generating income and achieving targets. 

● An ability to create compelling and successful fundraising applications and proposals. 

● Excellent written communication skills, with an understanding of how to tailor communications for different audiences/contexts.

● Strong interpersonal skills, with the ability to build and manage relationships with a range of stakeholders, both internally and externally. 

● Evidence of effective prospect research, growing and managing a pipeline, planning for your portfolio and increasing income​.

● Good financial acumen and proven ability to present complex financial information accurately.

● Excellent organisational skills, attention to detail and high levels of accuracy.

● Ability to effectively work under pressure and manage conflicting priorities.

You’ll be more successful in the role if you have:

● Experience of individual giving or employee fundraising.

● Experience of working in a charity that has a strong corporate volunteering offer.​

● Experience using the Salesforce CRM Non-profit Success Pack.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Global Partners Digital is recruiting for an Operations Officer to provide integral support for the day to day running of our organisation. This role will work across all teams at GPD and responsibilities will range widely from logistics, project support, operations, finance and HR. We are a small team, giving you opportunities to get involved in many areas of the business and make processes your own as well as suggesting new, more efficient ways of working. 

We are looking for someone who is motivated by solving problems, thrives working collaboratively within a remote team, has experience working on repetitive tasks with a keen eye for detail, a willingness to take ownership and responsibility for tasks and see each through to completion. 

About Global Partners Digital 

GPD is a social purpose company working at the intersection of human rights and digital technologies. We work to ensure that human rights underpin how we develop, use and govern digital technologies. Through advocacy, partnerships, capacity building, networks, and research, we have a successful track record in shaping rights-respecting laws and policies globally. We have also helped build a more diverse digital policy ecosystem by actively partnering with civil society partners in the global majority and promoting their perspectives in global policy processes.

Requirements

A summary of the main roles and responsibilities are: 

• Provide streamlined general admin and logistics support to the GPD team and its projects (in particular, the Freedom Online Coalition Support Unit);

• Travel support for the GPD team and external partners including transport and accommodation bookings, travel surveys, risk assessments, logistics notes;

• Event logistics support, both online and occasionally in-person, including organising calls, invitations, venue and catering, translation, agendas, minutes;

• Supporting external communications, including inbox management, contacts and mailing lists, social media posts, website management, drafting comms outputs;

• Helping maintain company and project systems and processes, including the employee handbook, company policies and databases and data;

• Support with financial administration including inputting and updating data on Xero in time for twice monthly payruns, and regular financial reconciliations;

• Maintaining internal records of IT assets, ordering new equipment and organising couriers / deliveries for a remote team;

• Administration of company benefits, ensuring new joiners and leaver details are updated and expenditure for the wellbeing and professional development fund is kept up to date; 

• Represent GPD in relevant external settings in a supportive capacity, this may include travel on occasion;

Person Specification

Education / Qualifications

• An undergraduate degree or equivalent qualification in a relevant field

Experience and Knowledge

• A minimum of one year of experience working in a professional environment in a comparable role
• Experience of maintaining operational systems and processing data 
• Experience of working with a range of stakeholders including funders, partners, suppliers, and internal facing stakeholders including senior leadership and employees

Skills and Abilities

• Ability to work independently, efficiently prioritising tasks, managing deadlines, and maintaining high organisational standards with meticulous attention to detail.
• Proven ability to build and maintain strong relationships with colleagues, key stakeholders, using interpersonal and collaborative skills 
• Ability to handle confidential information appropriately
• Proficient in the use of business tools, such as Google Workspace, Microsoft 365, Slack, with experience using spreadsheets
• Demonstrated expertise in communication, analytical and numerical skills.
• Evidenced proficiency in both written and spoken English 
• Flexibility to travel internationally 

For more information and details about how to apply, please click on the link below. 

For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within. 

Our values are: People First, Curious, Bold, Collaborative, Accountable

For further information on what we do, our values and our generous benefits please visit our website.

Our research has highlighted the lag faced by the community sector in its transition to net zero – no longer burning fossil fuels – compared to the domestic housing sector. To respond to this challenge SIB is launching a Heat Development Company, which will work closely with community initiatives seeking to decarbonise their heating – moving from boilers that burn gas or oil – and engage with their communities to support them through the net zero transition. This role will be integral to the success of this new initiative, working closely with our customers and wider stakeholders to make the community case for electrification and away from gas. Please see page 5 for further information.

About the Role

Reporting to the Deputy CEO this is an exciting role supporting one of the UK’s leading social investors in our pioneering work on heat decarbonisation.

We are looking for someone who is passionate about the work we do, is organised and has excellent attention to detail. Someone who is flexible with a “can do” attitude and who has a desire to get involved within a fast-paced team. If that is you and you can also bring in new ideas and are keen to get involved with the wider team projects as well as collaborate across the organisation then this could be a really exciting opportunity be a part of our values led organisation. For further information please refer to the background information available below.

 Key responsibilities

1.         To co-create and implement an effective community engagement strategy for the new Heat Development Company involving the three existing grantees on the programme, in particular giving consideration to the ways in which the Heat DevCo’s new investees can best work with local residents to make the case for electrification. To be the first point of contact for the pioneer grantees, and for the programme’s first set of development sites, ensuring that excellent communications are designed and implemented, and that questions and concerns are answered in a timely and informed way.  

2.    To manage any community consultants engaged as part of the programme, or working with project management partners.

3.To coordinate regular stakeholder engagement with key interest groups: grantees & investees and their communities, the social sector, and the decentralised energy sector. To be creative in developing these contacts, and to consider new and innovative ways of carrying out outreach and ongoing engagement reflecting the differential impact of analogue and digital methods of engagement, their reach into communities, and their replicability and cost.

4. To lead on qualitative research on decarbonisation and electrification for the Heat DevCo, in particular to support the Deputy CEO and research and data team in exploring the potential of heat as a common pool resource.

5. To work closely with the policy and communications team to ensure that stakeholder engagement reflects SIB’s policy priorities on decarbonisation and electrification, and that feedback from stakeholders is reflected in policy and communication outputs. To support the policy and communications team in its development of new policy and communication assets, and to work with the data team to incorporate the best evidence into outputs across SIB’s platforms. To work with external groups on the best approach to public information campaigns on electrification, and to ensure that SIB has a voice in wider efforts to encourage electrification in the UK.

6. To develop a calendar of useful events in heating decarbonisation and electrification, to attend relevant events or conferences and to ensure that the senior team prioritise the best set of opportunities to raise SIB’s profile and progress leads and partnerships. Through attendance to present the Heat Development Company, answering questions and reporting key feedback, ensuring that internal development work effectively reflects a wide set of views and experiences. To be an accessible and responsive contact point for SIB’s work on heat decarbonisation, taking a creative and inclusive approach to outreach and information sharing.

7. To support the coordination and project management of business development in community energy, heating and cooling, social investment fundraising and capacity building, supporting Business Development colleagues with relevant case studies, customer viewpoints and grassroots experience.

8. To provide regular and timely updates on the development of opportunities in heat decarbonisation and electrification to the senior team. These updates should both support effective information sharing across the organisation, and, in particular, reflect the grassroots and community perspective. This should enable SIB to make the best use of its resources and pursue its strategic priorities in an inclusive and accessible way.

9. To contribute to high quality bid responses for invitations to tender from funders, investors and other key client groups in heating, community energy, decarbonisation and electrification, to ensure that these are well-written and represent stakeholder and grassroots viewpoints.

10. To coordinate and contribute to a clear strategy and objectives for decarbonisation and electrification at SIB.

11. To adopt our continuous improvement and learning ethos.

12. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.

13. To support and contribute to the implementation and delivery of SIB’s strategy.

14. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.

15. To work within the organisation's values, principles, and processes to achieve operational excellence.

Core competencies

• A good understanding of net zero and decarbonisation. A background or experience in working in this area is helpful but not essential.
• Excellent relationship management skills both with internal and external stakeholders.
• Demonstrable experience of working with a wide range of different interest groups including communities and grassroots organisations.
• Effective time management.
• Self-motivated, with high energy and an engaging level of enthusiasm.
• Excellent customer service skills.
• Strong negotiation and influencing skills.
• Excellent Microsoft Office Skills, including Word, Excel and Powerpoint.
• Flexible and adaptable as a team player.
• Excellent attention to detail.
• Excellent written and verbal communication skills
• Commitment to equality, diversity & inclusion

Desirable competencies

• Understanding of the social investment or grant-making market in the UK
• Understanding of community energy schemes

Are you passionate about driving change and supporting projects from conception to completion?

We’re seeking a Project Support Officer to become part of RBL’s skilled and innovative Transformation team on a 12-month Fixed Term Contract.

With a growing number of strategic programmes, our Transformation Management Office (TMO) is committed to maintaining its successful achievements. The role of the Project Support Officer will be part of this journey and will be supporting initiatives aimed at making a positive impact on the lives of our beneficiaries.

Together, the team in the TMO takes great pride in managing a diverse portfolio of programmes and projects. We work closely with our Executive team, as well as other senior leaders and colleagues across the charity, to provide expertise in project, programme and change management.

As a key member of our team, you’ll play a crucial role in facilitating smooth project workflows, coordinating schedules and ensuring timely delivery of outcomes. We want someone to become an integral part of the delivery and get out there to understand the RBL and make a difference to the lives of those who have served, and currently serve, to keep us safe and protect our way of life.

The successful Project Support Officer should be proactive with exceptional organisational skills, attention to detail, and ability to thrive in a fast-paced environment. Working with an experienced team you will be reporting into the Transformation Cluster Leader. This role will also provide personal assistant support to the Director of Change and Transformation.

Some of the key areas of responsibility are as follows:

- Support the Cluster Leader, Programme or Project Manager to ensure programme and project delivery is managed to a defined plan, with the appropriate project management methods, processes and standards implemented and maintained throughout the programme or project lifecycle.
- Engage with stakeholders at various levels to gather requirements, provide updates and address concerns.
- Support the Cluster Leader, Programme or Project Manager to prepare regular progress reports and presentations.
- Support the identification, assessment, and mitigation of risks and issues, working closely with Programme and Project managers to develop appropriate mitigation strategies.
- Diary organising and planning management for Director of Change and Transformation, ensuring that commitments and competing demands are efficiently managed and future needs anticipated.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be expected to travel in the course of your work including to our London, Haig House, hub. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Closing Date: Monday 20th January 2025

Interview process will consist of two stages, involving competency and values-based questions, along with a short assessment, and a ‘meet the team’ session. To be held virtually on dates to be confirmed.  

Successful candidates will be expected to visit our London Head Office on the start date to complete employment screening. 

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Fundraising Officer – North of England

Job description

A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. You will be reporting to the Corporate & Regional Fundraising Manager and working in a very varied and exciting working environment.

The perfect candidate will enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.  

You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.

Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.

We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans. If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.

Please note that we may close this advertisement early if we receive a high volume of applications.

 We look forward to hearing from you.

About the role

You will

• Celebrate the achievements of brain injury survivors across the UK, promote the services that Headway UK offers and raise awareness of the prevalence of brain injury.
• Establish Headway as a leading voice in the area of brain injury, ensuring that relevant media outlets are presented with relevant information.

What you will do

• Obtain regular positive national and local media coverage for Headway
• Produce high-quality written materials for release to the media
• Communicate with and facilitate media coverage for independent Headway charities and volunteer-led branches, helping to raise their profiles locally
• Monitor and evaluate media coverage and PR activity to enable the effective tracking of the charity’s reputation.
• Be the first point of call for all media enquiries and take appropriate action
• Manage and cultivate relationships with local and national media.
• Liaise with the fundraising department and promote its initiatives in local and national media outlets.
• Source and interview individuals willing to share their personal experiences of brain injury & to draft personal testimonies and create a database of case studies ready to be used in reaction to relevant news stories.
• Assist in the production of Headway News and other regular communications
• Assist in the planning and execution of the national campaign for Action for Brain Injury Week and to assist in the implementation of additional campaigns throughout the year

About you

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:

• Have experience of working with local, regional and national media outlets, including crafting in press releases and sell-in

• Have experience of interviewing people from all backgrounds

• Have a highly collaborative working style, fostering teamwork and cross-functional cooperation.

• Be comfortable being the first point of call for journalist enquiries

• Excellent organisational abilities, with a track record of managing multiple projects and meeting deadlines efficiently.

• Exceptional verbal and written communication skills, ensuring clear, effective messaging across all channels.

Visit our website to find out more about the role, the work of Headway, the benefits we offer and apply for this job. We look forward to hearing from you.

Job title: Patient Support & Advocacy Officer
Reporting to: Regional Project Manager
Location: Based at home, situated across the Liverpool & Wirral region with regular travel to assigned renal units. 
Hours: Full time hours, 35 hour per week. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post.
Contract: fixed term post until the end of May 2026
Salary: £28,629 pa full time equivalent

An opportunity to provide practical, emotional, and financial support for anyone affected by chronic kidney disease. You will engage with kidney patients, their families, and carers as a source of information, support, and advocacy, in order to improve care and wellbeing outcomes for patients.

This may be in the hospital or other care setting, on the phone, online or face-to-face in a mutually acceptable public place.

The role will cover the main renal units and satellite dialysis units across your designated area in Liverpool and Wirral. Frequent travel and attendance is expected at some sites.

Responsibilities

• With support, establish the Kidney Care UK Patient Support & Advocacy Service in the region so patients, their families, carers and professionals to access independent support on social, financial, health advocacy and wellbeing
• Be responsible for the day-to-day delivery of the Patient Support & Advocacy Service across the region and the effective management of a caseload. This involves regular attendance at renal clinics in the region, building relationships with health and care professionals and being available for patients in the renal unit, on the phone or online, or to meet at a mutually convenient public location
• To support patients to build the skills and confidence needed to positively navigate the challenges presented by health, social care, benefits, and financial support pathways, and to overcome barriers and promote independence
• To support patients to connect with services to ensure that they are engaged in shared decision making and that their voice is central to shaping the care and support they receive
• To raise awareness of Kidney Care UK and the benefits of the Patient Support & Advocacy Service amongst kidney patients, their families, carers, and professionals across the region
• To be a primary source of, or gateway to, local information and access to:
◌ Kidney Care UK Money & Energy Advice services, supporting income maximisation
◌ Kidney Care UK Patient Grants programme, raising awareness of the programme and supporting applications
◌ Kidney Care UK Counselling Service and other appropriate services to meet patients emotional and psychological needs
◌ Reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
◌ Benefits and finances, including employment, housing, and grants from charities including Kidney Care UK benefits and welfare service

To provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• To maintain patient records to allow effective reporting on key performance indicators about patient activity and service outputs
• Identify and create relationships with key services and professionals across the region, to ensure patients, their families, and carers can easily access the Patient Support & Advocacy Service
• To work in a way that respects the personal, social, cultural, and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you

SCIE Vision

We are committed to building a society which enables people who draw on social care to live fulfilling lives.

At the SCIE, we are driven by our values:

· Progressive – always learning and developing.

· Inclusive – working together for equality, diversity, and fairness.

· Credible – evidence-based, robust, and reliable.

· Transparent – open and honest.

The role:

A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:

· Ensuring that SCIE’s evidence, drawn from research and people’s lived experiences, influences social care policy and practice.

· Developing and delivering influencing strategies, drafting policy papers and legislative briefings, and managing relationships with various stakeholders and key partners.

· Growing SCIE’s profile as an influential, informed, and powerful voice in the social care sector.

· Positioning SCIE to work as a partner to government, responding independently to new government policy, supporting and advising on a range of national policy programmes, initiatives, and influencing guidance and practice.

· Producing high-quality research and evaluations demonstrating what works and makes a difference in social care, promoting evidence-based good practice.

What we are looking for:

· Knowledge of the policy and political landscape developed from previous experience working in a policy or public affairs role, either in government, the civil service, charities, or non-governmental organisations.

· Proven experience developing and delivering public affairs strategies and leading influencing activities.

· Proven experience producing policy papers and applying policy research skills, such as evidence gathering, analysis and reporting.

· Proven experience as a strategic and analytic thinker who can influence policymakers with persuasive arguments, policy ideas and campaigns.

· Proven ability to manage a wide range of internal and external stakeholder relationships, including at senior levels, and to engage with people with diverse viewpoints and backgrounds.

 

What we offer in return.

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us. (You can find our contact email in the 'How to apply' section)

We have an exciting opportunity to join All Ways Network as Charity Support Officer

Are you passionate about supporting the Muslim community in the UK? Do you want to use your skills to empower small grassroot groups? Can you lead and support charities to become more fundable? 

We are looking for Charity Support Officer to support AWN with delivery, understanding of the grassroots charity sector and management of our current services and to build upon our existing database. If you are proactive, organised and enjoy building relationships with different people, we want you to hear from you.

Location: Remote with some travel 

Hours: Full-time (35 hours a week) 

Salary: Starting salary £26k 

About the role 

The Charity Support Worker (CSO) will be the face of AWN and the first point of contact for grassroots organisations looking for support and guidance. Expanding AWN’s existing reach and building the awareness of AWN’s services as we try to support as many not for profits working with Muslim communities in the UK as possible. 

We desire someone with: 

• Knowledge and understanding of the challenges facing Muslim community living in the UK. 

• Knowledge of not-for-profits/charities 

• Knowledge of Grantmaking sector /Funding opportunities 

• Experience of working in small, dynamic teams

• Experience supporting grassroots charities and understanding the contexts in which they operate.

• Have some knowledge of area of work but not exclusive to: 

• Women

• Health & Wellbeing 

• Youth

• Homeless & Poverty 

• Family Services 

• Sport/ fitness 

• Religious settings 

• Crime/Gangs 

• Prisoners and Ex-Offenders 

• Refugees/Asylum seekers 

• Many more… 

Key Responsibilities but not limited to: 

• Reaching out and building relationships with organisations who meet our criteria (charities, grantmakers, other organisations, local Council across the UK 

• Carry out an initial needs assessment to identify NFPs organisational strengths and weaknesses and funding needs.

• Develop and oversee an action plan based on needs assessment. 

• Lead networking sessions and assist in organising AWN events 

• Promoting AWN’s services and activities 

• Maintain CRM records, write case studies, obtain feedback and contribute to service development. 

• Managing projects to help grow the network 

• To assist and liaise with Bid Writer and additional staff members joining the team where there may be some crossover tasks 

• Attend networking events to promote AWN’s work and services. 

• Other tasks which are relevant to the role as AWN grows 

Skills set/Person spec: 

• Experience working for an infrastructure org or similar 

• Ability to manage workload well 

• Ability to communicate well to stakeholders from diverse backgrounds and cultures 

• Ability to take initiative and work independently 

• Experience in governance, understanding of writing bid applications, and any other applicable charity service 

• Experience and ability to speak in large groups 

• Excellent written and verbal skills and able to communicate with people whose English is a second language 

The benefits of the role includes: 

• Flexible and hybrid (home/on location) working arrangements 

• Opportunity to grow with and shape the role, 

• Investment in your professional development, 

• An incredibly supportive group of staff and Board and 

• Experience first-hand the impact your work makes from our thriving, well-located community base 

Deadline is Friday 31st January 2025 at 12pm

Interviews will be held in the first 2 weeks of February 2025. Successful candidates will be notified of dates.

Supporter Development Officer

We have an excellent opportunity for a proactive and professional team player with outstanding communication, decision making and interpersonal skills and a strong customer service ethic.

Apply now and join a busy Supporter Development team who cover a number of areas including raffles, lottery, membership, regular giving, reactivation, consent management, gift aid and cash giving.

Position: Supporter Development Officer

Location: Remote (with monthly onsite attendance in Sidmouth)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £30,515 per annum

Contract: Permanent

Closing date: Tuesday 28 January 2025

About the Role

As Supporter Development Officer, you will deliver campaigns and activities for the Supporter Development side of the Individual Giving team, successfully managing the supporter development activity in line with the agreed annual targets and the Fundraising Strategy. Working with the Senior Supporter Development Officer and the Supporter Development Manager, you will deliver the supporter development roadmap, continuously monitoring performance and making improvement recommendations.

Principle duties include:

· Managing integrated donor journeys on channels such as online, post and social, with a donor centric approach.

· Inputting into and delivering the Fundraising Strategy within the Supporter Development Team.

· Working within the Supporter Development Team to deliver a donor centric lifetime value optimised approach.

· Report on the targets and KPIs of campaign activity.

· Applying a test and learn strategy for supporter journeys, and sharing learnings with the Supporter Development Team, upskilling team knowledge and experience within key areas of delivery.

· Project managing campaigns and activity including expenditure budgets.

· Working closely and in partnership with The Donkey Sanctuary’s external agencies to deliver campaign activity.

About You

With experience of working with databases and spreadsheets, you will have a high level of data protection/GDPR knowledge and meticulous application.

You will also have experience of:

· Demonstrable experience of managing fundraising or customer service campaigns and activities.

· Project management experience.

· A proven track record of working within a team environment with complex internal stakeholders.

· Experience of managing direct marketing budgets and of supporting direct marketing analysis to enhance the performance of channels, products, and specific appeals.

· Knowledge and experience of CRM systems.

· Able to maintain a high level of accuracy and attention to detail whilst working with a number of conflicting demands and deadlines.

What you get in return…

· Competitive pension.

· Life assurance.

· 31 days holiday (including Bank holidays), rising to 34 with each full year of service.

· Wellbeing team.

· Recorded Pilates classes.

· Long service awards.

· Healthshield plan

· Free parking.

· Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Fundraising, Supporter Experience, Supporter Care, Customer Service, Project, Project Management, Fundraising Officer, Supporter Experience Officer, Supporter Care Officer, Customer Service Officer, Project Officer, Project Management Officer, Customer Service Agent, Customer Service Executive, Customer Service Support, Customer Service and Fundraising Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Introduction and background

The Maternal Mental Health Alliance (MMHA) was founded in 2011 by people with lived experience, healthcare professionals, and organisations who understood the impact of perinatal mental problems and shared a commitment to improving the lives of women and their families.

Today, the MMHA is a UK-wide charity and network of over 130 member organisations. We work with parents, families, clinicians, and academics to ensure all women, birthing people, babies, and families have access to high-quality, compassionate mental health care. We bring the perinatal mental health community together and make change happen by combining the power of real-life experience with clinical and professional expertise.

We actively contribute to significantly improving mental health outcomes for people who experience discrimination, trauma and deprivation during the perinatal period and tackle systemic inequity and injustice.

We are now seeking a Chief Executive to take over from our interim CEO and lead the MMHA in the next stage of our development.

We have recently been awarded a 5-year grant by the National Lottery Community Fund to tackle maternal mental health inequities through community action. This project, due to start in Spring 2025, will develop, test and replicate a model of community-based decision making, support and service provision that is led by women with lived experience. This project aims to achieve system change locally and nationally to improve the mental health of marginalised women and is the next phase of the MMHA’s programme to tackle maternal mental health inequities across the UK. This will be our biggest piece of work over the next five years and will dovetail with other activities aimed at achieving our mission, where funding allows.

For further information about the MMHA please visit our website.

Main responsibilities

Leadership and strategy

• To provide clear strategic and inspirational leadership to the MMHA To drive the MMHA forward into the next stage of its development
• To ensure MMHA tackles maternal mental health inequities across the UK
• To be responsible for the management and administration of the charity within the strategic and accountability frameworks laid down by the Board of Trustees
• To work with Chair and Trustees in shaping the MMHA’s strategic mission, policies, aims and objectives
• To ensure long term sustainability of the MMHA through effective governance, sound finance and implementation of operational plans.

People

• To take overall responsibility for all permanent and temporary staff, and other members of the MMHA team, including contractors, champions and ambassadors
• To promote diversity and equality of opportunity for all staff in accordance with the MMHA EDI policy and strategy and foster a workplace culture built on inclusion, respect and equality.

Governance, finance and compliance

• To support the Chair and Trustees to ensure that the governance of the charity is proportionate and effective, and that the charity fulfils its legal, statutory, regulatory and moral duties and responsibilities
• To be responsible overall for the financial sustainability of the charity, and ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial), supported by the Consultant Finance Director
• To support the Consultant Finance Director to ensure the timely and complete preparation of key reports, information and activities, including management accounts, budgets, annual report and accounts, and payroll
• To ensure that the major risks to which the charity is exposed are reviewed regularly by the Board and the Executive team, systems have been established to mitigate these risks
• To work with the Chair and the Board Secretary to ensure that meetings of trustees are effective and that Trustees have appropriate information to perform their duties.

Income generation

• To take overall responsibility for the MMHA’s income generation activities, securing the future of the organisation and delivering its ambition for the mental health of women during the perinatal period
• To lead on all trust, foundation and lottery fundraising, establishing and maintaining relationships, including with the National Lottery Community Fund
• To support the Marketing & Partnerships Director to develop corporate partnerships, taking the lead on the relationship with Tommee Tippee
• To work with the Marketing & Partnerships Director to secure funding from individuals.

Communications and external affairs

• To support the Head of Engagement to maintain a relevant, diverse and effective range of members organisations, and ensure their ongoing contribution to achieving the goals of the charity 4
• To have oversight of the social, economic, clinical and policy context and how they impact on maternal mental health and MMHA strategy
• To ensure the Alliance is working effectively across the 4 UK nations and devolved administrations
• To act as a visible leader for the charity, representing the MMHA at external events and networking opportunities, and act as a spokesperson
• To oversee the development and delivery of marketing and communications strategies which effectively promote all aspects of the Alliance.

Other/service delivery

• To embed MMHA’s values throughout the organisation
• To promote a culture of commitment, trust, mutual support and professional behaviour
• To run the charity efficiently and effectively by ensuring that it has an appropriate management structure and management systems in order to fulfil its strategic objectives and to carry out its work
• To take forward the MMHA EDI strategy and plan and be a champion for anti-racist and anti-discriminatory behaviour
• To develop an organisation that is constantly seeking ways to learn and to improve its performance
• To work with staff to ensure the views of the members, champions, and ambassadors shape the work of the MMHA and its members.

This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder may be asked to carry out any other delegated duty or task that is in line with their post, seniority, or the needs of the organisation. Whilst most of the work will be undertaken during standard working hours, some work will be required in the early morning, evenings, or weekends.

How to apply

Application is by CV and a cover letter of no more than two pages of A4 each. In the cover letter, please explain how you meet the list of essential experience detailed above.

We will be anonymising applications before shortlisting. To make this easier, please ensure that your cover letter includes your initials rather than a full name.

Applications should be sent to the email address provided in the attached job pack by 10am on Tuesday 28th January 2025. Applications received after this time, or which do not follow the requested process, will not be considered.

The first interviews are expected to take place in London in early February, provisionally on Wednesday 5th or Thursday 6th.

The MMHA is committed to increasing the diversity of our team. We would appreciate it if candidates could fill out our equal opportunities monitoring form. This is anonymous and will not be linked to applications.

We are keen to ensure that our recruitment process helps us find the best candidate for the role, not the candidate who is best at completing applications and carrying out job interviews. If there is anything we can do to assist you in the recruitment process, if you have any queries, or if you would like an informal conversation about the role with the interim Chief Executive, Justin Irwin, please contact us on the recruitment email address provided in the attached job pack.

The successful candidate will be appointed subject to satisfactory references and will need to undertake a DBS and other employment checks.