Project support officer jobs in london, greater london

About the Role

Reporting to the Head of Communications, you’ll join a small, creative, and supportive team working to make a real impact for Scotland’s seas. This is a maternity cover position, offering an exciting opportunity to step into a dynamic role where you can quickly make a difference.

You’ll help craft engaging digital content and drive public campaigns that raise awareness of seafood sustainability and marine protection — inspiring both people and policymakers to take action.

A key part of your work will be supporting collaborative external campaigns and finding imaginative ways to grow Open Seas’ reach and influence. From storytelling through film and design to building our online presence, your creativity will help showcase Scotland’s incredible marine life — and the urgent need to protect it.

You’ll contribute across a range of activities, from managing social media and improving SEO, to developing new website content and visual communications.

We’re looking for someone who’s agile, proactive, and comfortable working in a fast-moving environment. You’ll be a positive self-starter and a collaborative team player who enjoys bringing fresh ideas to life and adapting as priorities evolve.

This maternity cover role is a fantastic opportunity to use your digital and creative skills for good — contributing to progressive, solutions-focused campaigns that help shape the future of Scotland’s seas.

About Open Seas

Open Seas is a small environmental charity working in Scotland and beyond to promote environmental recovery in our seas and champion sustainable seafood. Established in 2016, we conduct environmental and policy research to inform consumers, markets and decision-makers as well as generate campaigns to drive positive change for the environmental health of Scotland’s seas. 

UnLtd is a vibrant, ambitious organisation at the heart of the UK’s social enterprise sector. As a key stakeholder and leading funder and supporter of social entrepreneurs, we continuously learn and adapt to better meet their needs and maximise their impact.

We are seeking a talented Communications Manager to amplify UnLtd’s voice and influence within the sector while shining a spotlight on the incredible work of social entrepreneurs. This role is about balance: telling inspiring stories that bring their journeys to life, while also demonstrating measurable outcomes, addressing challenges, and showcasing how our unique funding and support model drives impact.

As a core member of a small, collaborative team, you will create and deliver high-quality communications across multiple channels. Your work will include managing media relations, overseeing day-to-day digital communications and social media, updating and optimising website content, producing marketing and campaign materials, managing communications projects, and supporting events.

We are looking for someone with experience in a broad communications role, including press office expertise, who thrives in a dynamic environment and brings a proactive, learning mindset. The potential for impact is significant: your work will strengthen UnLtd’s positioning as the UK’s leading organisation backing social entrepreneurs at every stage of their journey, while engaging funders, partners, and communities to build a fairer, brighter future together.

This is an exciting opportunity to join The National Brain Appeal, a highly ambitious neurological charity with an outstanding track record. We have raised significant funds to transform research and care for people living with neurological conditions – from dementia and brain tumours to motor neurone disease and epilepsy.

Building on the success of our recent appeals, this role will play a pivotal part in expanding our major gifts fundraising and delivering a step-change in the impact of our work. We are seeking a highly experienced philanthropy and partnerships professional with a proven track record in generating major gifts up to figures, who will lead the creation of a new Development Board and work closely with senior supporters, clinicians and researchers to grow and deepen our networks.

This is a unique opportunity to take ownership of a creative, varied and meaningful communications portfolio within a small, supportive charity. You’ll lead on digital content, social media, and storytelling — working closely with NHS, local authority, and community partners to ensure people’s experiences are heard and acted upon. If you’re looking for a role where your work has real purpose, where you can grow your skills and where new ideas are genuinely welcomed, we’d love to hear from you.

Main Responsibilities

· Assisting the CEO and the Executive Team Members in the development and delivery of the Society’s many activities and projects to ensure all tasks are being completed within timelines, effectively and to high standards

· Supporting the Conferences and Events Manager in the development and running of an extensive programme of network events and workshops, and the Society’s annual conference

· Promoting the Society and its events on social media platforms including LinkedIn, Bluesky, and X

· Scheduling meetings, organising papers, and some note/minute taking, as required

· Ensuring all actions are recorded and completed following Meetings of the Board of Trustees and standing committee and working group meetings.

· Developing an understanding of the Society’s CRM (Customer Relationship Management) systems and managing related data.

· Ensuring the SRHE website is kept up to date, in liaison with other team members

· Providing quality customer service for members and external contacts

Qualifications, skills and experience

You will need to demonstrate that you possess the following qualifications, skills and experience:

· Demonstrable experience in a team support role or an administrative assistant role

· Excellent organisation and administration skills

· Excellent written and verbal communication skills

· Good numeracy skills

· Excellent knowledge/application of office IT systems (Microsoft Office: Word, Outlook, PowerPoint, and Excel)

· Familiarity with website maintenance and basic website management

· Managing, maintaining and manipulating databases

· Preferred education is to undergraduate level with an interest in higher education provision

Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.

We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Closing date for applications: 9:00 on Friday 2nd January 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Purpose of the job 

 In UK Youth’s Impact department, we find, create and use evidence to respond to the needs and preferences of young people and the professionals who support them. We conduct research and evaluations to prove and improve the impact of youth work, and we co-design high-quality programmes and support offers that can be scaled. This new role will work across these areas, supporting research and evaluation projects with real implications for policy and practice. 

 Reporting to the Evaluation & Learning Manager, you will be responsible for supporting the delivery of a portfolio of research and evaluation projects. This will involve conducting research in-house and coordinating with external partners and the organisations we fund to build and share high-quality evidence. There will be opportunities to lead on fieldwork, data analysis, reporting and insight sharing with strategic guidance and hands-on support from other members of the team. 

 You will be organised, keen to develop your research skills and have a passion for working with data. You will support high profile research and evaluation projects, including the evaluation of the Adventures Away From Home Fund – a major, Government-funded outdoor learning programme. You can expect to support other projects, gathering and sharing insights from our network and young people and helping the team to work efficiently and effectively. 

Why work at UK Youth? 

We want all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving). Our strategy positions UK Youth to unlock youth work so that every young person in the UK can benefit. We work with a network that shares this ambition to build cross-sector understanding of youth work’s transformational potential, secure sufficient investment for sustainable provision, and help to embed effective solutions that will increase the quality as well as accessibility of youth work. Come and be part of this change. 

Responsibilities

• Evaluation and Learning

• Knowledge and Data Management

• Research and Horizon Scanning

Experience we're after

• Experience of managing datasets on digital platforms/software (quantitative and/or qualitative)

• Experience of leading or supporting quantitative and/or qualitative research and data analysis in any setting

• Experience of conducting literature reviews to analyse existing evidence on specific topics

• Experiencing of working across multiple projects and competing priorities and managing your time and tasks proactively

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Tuesday 6th January 2026 at 09:00am

Provisional Interview Dates: 14th and 15th January 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Job summary

The Head of Services and Support is a key role at Bowel Cancer UK, leading the delivery of our patient support services. We currently provide high-quality support, but we know we need to do even more - reach more people and have an even greater impact.

The Head of Services and Support will lead the development and delivery of our patient support services. This is a pivotal role with key areas of focus:

• Drive innovation in patient support.
• Expand our reach and accessibility to ensure no one faces bowel cancer alone.
• Build strong partnerships with stakeholders.
• Champion technology and digital solutions to enhance service delivery.

You’ll work closely with the Director (Senior Leadership Team), your colleagues on the Extended Leadership Team and your services team to set strategic direction and ensure our services are impactful, inclusive, and evidence based.

Applications will be reviewed and interviews conducted on a rolling basis.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. This role is based at our Bloomsbury campus with work across various football facilities across London.

The role is a full time and fixed term contract until 31 December 2026. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). The role will involve some evening and weekend work to support event delivery. We will consider applications to work on a part-time, flexible, and job share basis wherever possible.  

We are looking for a UCL200 Events and Programme Coordinator to play an important role in supporting the celebrations of UCL's 200th anniversary through high-quality event delivery, excellent project management and careful relationship building.

Do you have experience delivering large scale events to an exceptional standard? Are you looking for a unique opportunity to flex your skills and create a historic celebration during a milestone year for UCL? If the answer is yes, then we want to hear from you.

Our ideal candidate will have experience supporting complex events or programmes, strong project management skills and will be comfortable managing multiple stakeholders to unite in a shared goal. 

JOB TITLE: Senior Volunteer Engagement Officer

DEPARTMENT: Foundation

LOCATION: Stamford Bridge

CONTRACT: Permanent

Chelsea Foundation: Founded in 2010, the Chelsea Foundation builds on over 120 years of Chelsea FC’s commitment to making a positive impact. We harness the passion, energy, resources and excellence of Chelsea FC to create opportunities across wellbeing, community, and futures. Driven by a mission to inspire change, we’re dedicated to empowering individuals and strengthening the communities around us to make a difference.

Job Function: To support the development and management of a high-impact volunteering programme at the Foundation

Closing date: 12th December

We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.

You’ll be: (Responsibilities):

• Designing implementing and evaluating a best-in-class staff volunteering programme which strengthens the Foundation and Club’s community impact.
• Acting as the main point of contact for the volunteer network (comprising Chelsea FC staff, Foundation staff and other stakeholders such as corporate partners and supporters).
• Working collaboratively across the Foundation’s Programmes, Fundraising and Club HR teams to identify volunteer needs and design appropriate roles and responsibilities.
•  Overseeing the engagement and training of volunteers, particularly those of our corporate partners, ensuring consistently positive experiences.
• Leading on coordinating, administering and facilitating smooth delivery of volunteering activities and engagements.
• Working with the Impact and Evaluation team to capture outcomes, analyse feedback and consistently improve the volunteering offer.
• Producing regular reports on volunteer engagement and impact for internal and external stakeholders.
• Ensuring all volunteering activity complies with health, safety, safeguarding and legal standards
• Maintaining accurate volunteer records and ensuring compliance with Data Protection requirements.
• Championing a culture of volunteering across the Club and Foundation, celebrating contributions, showcasing impact, and ensuring volunteers feel valued and motivated. 
• Providing additional support to the Fundraising team as and when required.
• Successful delivery of a high-quality volunteering programme that meets Foundation and Club objectives.
• Positive feedback from volunteers, partners and staff, with evidence of impact shared.
• Managing multiple work streams and requests, demonstrating good judgement to prioritise these.

You’ll have: (Experience)

 Experience:

• Experience in managing or coordinating volunteers, preferably within a charity, community or sport setting.
• A strong track record in successful project management and programme delivery.
• Experience building and managing relationships with diverse stakeholders, ideally including charity and corporate partners.
• Experience in effective administration and management of competing priorities.
• Strong organisational and administration skills, with excellent attention to detail.
• Excellent communication skills, able to engage and inspire a wide range of audiences.
• Ability to work independently and take initiative, which contributing as part of a team.
• Strong project management skills, able to manage multiple priorities, tasks, correspondence and deadlines.
• Professional, discrete and able to handle confidential information appropriately.
• Strong attention to detail with a high level of written and IT literacy (MS Office).

In return: (Benefits)

• 25 days annual leave (+ Bank Holidays) After three years’ service, AL days increase to 28.
• Pension Contribution (5%)
• Life Assurance (4 x base salary)
• Private healthcare through Vitality
• C2W (Cycle to Work scheme)
• Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
• Free staff lunches at Stamford Bridge (Mon-Fri)
• Discount on club and club-affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
• Employee Assistance Program, Mental Health first aiders and a strong well-being community

Our commitment to Equality, Diversity and Inclusion:

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you. 

Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

Location: Hybrid – London office and home
Contract: Permanent, full time
Reporting to: Chief Executive
Working pattern: Four-day week

About Spinal Research

Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved.

The Role

We are seeking a dynamic and strategic leader to join our Senior Leadership Team as Head of Strategy and Operations. This pivotal role ensures Spinal Research is efficient, resilient, and future-focused. You will work closely with the Chief Executive, board, and senior colleagues to deliver organisational strategy, oversee operations, finance, HR, and systems, and help position the charity for growth and impact.

You will bring people, processes, and data together to maximise effectiveness, empower teams, strengthen cross-department collaboration, and champion innovation—including the use of AI and technology—to help us deliver our mission.

Key Responsibilities

• Shape and deliver organisational strategy, project development, and workforce planning as part of the Senior Leadership Team.
• Act as a key point of contact for the board on operational matters.
• Build alignment between research, fundraising, community engagement, and operations.
• Oversee day-to-day operations, ensuring efficient and consistent processes across teams.
• Lead on HR, recruitment, staff wellbeing, safeguarding, health & safety, and cyber security.
• Ensure robust financial management, reporting, and compliance.
• Develop and implement policies, systems, and processes to support organisational resilience.
• Act as Data Protection Officer, ensuring compliance with data protection laws and championing data-driven decision-making.
• Lead change management initiatives and explore AI tools and technologies to enhance efficiency.
• Line-manage staff and partners in operations, finance, HR, and data.
• Promote internal career progression, training, and succession planning.
• Be a visible advocate for Spinal Research’s mission and support new initiatives, partnerships, and fundraising activities.

The Kind of Person We’re Looking For

We’re seeking a strategic, collaborative, and innovative leader who thrives in a mission-driven environment. The ideal candidate will be passionate about making a difference, with a proven ability to drive organisational effectiveness and lead teams through change.

Experience and Skills

• Senior Leadership: Significant experience in a senior operational, strategy, or general management role, ideally within the charity, health, research, or not-for-profit sectors.
• Strategic Thinking: Demonstrated ability to shape and deliver organisational strategy, manage complex projects, and align cross-functional teams.
• Operational Excellence: Strong track record overseeing day-to-day operations, including HR, finance, compliance, and systems development.
• Change Management: Experience leading change initiatives, with the ability to engage and support teams through transitions.
• Data and Technology: Comfortable championing data-driven decision-making and integrating new technologies (such as AI tools and platforms like Salesforce) to enhance organisational performance.
• People Leadership: Skilled at empowering, developing, and line-managing diverse teams and partners, fostering a culture of collaboration, innovation, and continuous improvement.
• Communication: Excellent interpersonal and communication skills, able to build relationships with internal and external stakeholders, and act as a credible advocate for the organisation’s mission.
• Values-Driven: Committed to upholding Spinal Research’s values of commitment, integrity, collaboration, and innovation in all aspects of work.

Personal Attributes

• Proactive, resilient, and adaptable, with a growth mindset.
• Highly organised, detail-oriented, and able to manage multiple priorities.
• Passionate about making a positive impact for people affected by spinal cord injury.

Working Arrangements

• Hybrid role split between home and our London Bridge office.
• Spinal Research is a four-day week employer
• Part of a supportive, values-driven team (commitment, integrity, collaboration, innovation).
• Occasional evening or weekend work may be required to support organisational priorities.

Ready to help us deliver life-changing impact?
Apply now to join Spinal Research and play a key role in our mission to cure paralysis.

We are seeking a Community Engagement Officer to provide vital administrative support to our policy & campaigns function and across the organisation, facilitating strong engagement with our community of dementia carers. The successful candidate will act as the first point of contact for enquiries around our carer engagement projects, and will assist with the coordination and administration of policy and campaign activities.  You'll be joining us at an exciting time as we build on our successes and continue to grow our reach and impact to make a difference for dementia carers.

What we do at Dementia Carers Count

We support, advocate and campaign for dementia carers so that no-one feels isolated, invisible or alone.

Key responsibilities of the role

• Be the first point of contact for enquiries, managing incoming phone calls and generic inboxes for policy and campaigns, ensuring that enquiries are escalated efficiently and calls transferred to appropriate DCC team members.
• Record carer details and interactions on the database.
• Support the recruitment and ongoing management of the dementia carer community, including working across DCC teams to facilitate the promotion and ongoing coordination of a range of engagement opportunities.
• Assist in the planning, coordination, and delivery of campaigns and community engagement activities.
• Support communication with and management of the Carers’ Advisory Panel, including scheduling meetings, maintaining attendance records, and facilitating communication among members.
• Provide support for carer engagement, as required, to other teams in DCC.

We are looking for the following experience:

• Managing incoming enquiries via phone and email, with the ability to efficiently triage and escalate as needed.

• Using databases to record and manage personal information

• Coordinating appointments, meetings, or events.

• Using email or community and campaigns engagement clients like MailChimp, Campaign Monitor or Engaging Networks.

Full job description and person specification can be found in our recruitment pack via our website.

This role is remote, with periodic days in London required.

Responsibilities include:

• Strategic Direction: Lead PBI UK, representing it to external stakeholders, including funders, policymakers, collaborators and the legal community. Oversee day-to-day operations to align with the strategic and operational evolution of the broader PBI. In collaboration with staff and the Board, ensure PBI’s sustainable development and maintain effective internal policies and practices.
• Fundraising and Communications: Collaborate with PBI UK staff to create an annual fundraising plan and oversee its implementation, covering both private (individuals, major donors, legacies, corporates, community) and public (trusts, foundations, some institutional) streams. Lead major donor relations, support staff in engaging trusts and individual donors, supervise key proposals, and network strategically to find new fundraising opportunities for PBI UK. Success will require overseeing and supporting the development and implementation of a communications strategy, ensuring effective supervision regarding communication with stakeholders and external representation before a wide range of stakeholders jointly with PB UK staff.
• People and Culture: Supervise and oversee development of the PBI UK Office team, monitoring performance, training and wellbeing of staff and recruitment strategies.
• Financial Management, Risks and Controls: Jointly with the Finance Manager, monitor, supervise and analyse the financial situation of PBI UK in line with budgets and risks identified by the Board, escalate any relevant actions to the Board and undertake forecasting and pipelining to ensure appropriate and compliant financial controls and systems are in place.
• Policy and Advocacy: Jointly with the Advocacy Manager, supervise the development and implementation of PBI UK’s advocacy and policy strategy with strategic partners including human rights defenders, law firms, other NGOs, FCDO representatives and other civil society organisations/coalitions. Work with the PBI UK team to develop operational projects and opportunities. Give strategic direction and practical support to the implementation of advocacy on policy, countries and cases.
• Liaison with Broader PBI: Lead liaison with PBI’s International Office and other global bodies, ensuring that PBI UK evolves in a way which contributes to PBI’s global evolution, and maintaining good relationships with other PBI teams.
• Liaison with PBI’s Boards and Ambassadors: Work closely with the Finance Manager and PBI UK staff in the production of PBI UK’s annual budget and plan, using PBI UK’s resources effectively and efficiently. Ensure effective implementation of Board decisions, with receipt of clear delegation of authority. Develop relevant policies for Board approval and ensure compliance, and keep the Chair informed of all important matters. Make recommendations to the Board on the appointment of new trustees (including necessary skills).
• Business Strategy and People Management: Successfully implement the strategy and fulfil the objectives of PBI UK with the guidance of the Board and the support of PBI UK staff. Develop a strong working relationship with the IC and other PBI bodies.

Hours: Full time (37.5 hours per week)

Line Manager: Head of Marketing & Communications

Team: Marketing & Communications

Location: Ware, Hertfordshire (hybrid working will be considered)

Salary: £26,523 per annum

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.

Role Overview and Main Responsibilities

One of the main areas of this role is to improve the Digital Marketing systems of the college. This involves managing multiple projects and supervising other team members within their roles. The postholder will also work alongside the CEO to develop and implement a new marketing strategy to enable ANCC to achieve its vision and mission globally. This will include shaping the Marketing and Communications team to support the stakeholder journey for students, partners and donors.

• Enhancing the digital systems of the college for the purposes of marketing
• Work collaboratively with the CEO and Marketing & Communications team to ensure new marketing assets are designed and produced for optimal results

· Generating leads for new applicants, students, partners and donations to the college, optimising our efficiency, and maximising opportunities for engagement.

• Manage the website development project which includes the improvement of the college website for marketing purposes, and improving the User Experience (UXP) ensuring that it is optimised for search engines
• Manage team members for the maintenance and development of the college’s website, SEO, user journey experience, and website assets
• Support and collaborate with the Social Media officer to ensure digital marketing across our platforms, including LinkedIn for digital community engagement.
• Monitor and review performance of digital marketing channels for analytical reporting and making recommendations for improvement.
• Email marketing across stakeholder groups to support recruitment and engagement for the college. This includes the management of Mailchimp and ensuring Donorfy data is up to date.
• Direct marketing to students and partners for college courses, training options, collaborative design, delivery and lifelong learning. This may include digital marketing via website, social media, email, content marketing, print marketing and campaigns.
• Developing a digital marketing campaigns calendar and system for use within the team including the implementation of campaign briefs and tracking of campaigns across ANCC products
• Play an active role within the team to help at promotional events, including national exhibitions and conferences, at the college and elsewhere
• Assist the team with organising college open days and other promotional events (graduations, multicultural evenings, carols at Easneye etc).
• Work creatively with the team to continue to develop strong relationships with ANCC alumni through digital communications, and maximising opportunities for engagement
• Fully participate in All Nations community activities when possible

Other Information

· There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College’s mission, from a personal faith basis.

· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).

· Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events

· Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.

· Applicants must have the right to work in the UK

Benefits

§  Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.
 

§  Life Assurance of three times salary  
 

§  Employee Assistance Programme

§  30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

§  Free, freshly prepared lunch at the College on your working days on site.