Job Description:
Duties and Responsibilities
Practice-based work
- To deliver training to health care professionals about DVA in participating general practices
- To promote awareness of the experiences and needs of women living with or escaping DVA, particularly in relation to their health
- To develop a good relationship with all general practice staff and work effectively as part of the practice team. This includes:
- provision of systematic support to the primary care teams of participating general practices, including meeting with individuals and small groups of clinical and administrative staff
- Working closely with practice champions in each practice
- Attending relevant meetings
- To further develop effective assessment and monitoring procedures and ensure that clear accurate records are kept and maintained
- To review number of advocate referrals made by clinicians in participating general practices
- To feedback on the use of the electronic template linked to the project (HARKS) and provide patient feedback and case updates /outcomes
Advocacy and support service
- To provide support to women experiencing DVA referred or signposted by primary health care clinicians from participating practices
- To provide direct casework support, advice, information and advocacy to women experiencing DVA through telephone contact, and/or meetings at the relevant practice
- To work with women experiencing DVA to increase their personal safety (and that of any children) and inform them of their rights and options in terms of housing, legal and welfare rights
- To develop good working relationships and liaise with outside agencies when needed. This will include referral to colleagues within the specialist agency, to other specialist DVA services or other external agencies when appropriate
- To keep accurate records of all work done with or on behalf of clients and produce written reports as requested, including a monthly report of referrals from clinicians participating in the IRIS programme and the take up of these referrals advocacy including outputs and patient outcomes
- To contribute to monitoring and evaluation of the project.
Administration and Monitoring
- To work within BSWA’s administrative and financial systems
- To keep accurate records of financial transitions in line with BSWA’s procedures
- To ensure that Health and Safety records are kept up to date
- To monitor and evaluate the service, via various methods including feedback from service users
- To contribute where appropriate to the preparation of returns for funders
· Communication:
- To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the staff, volunteers and service users by:
- Maintaining BSWA communication records
- Following safety procedures
- Attending team meetings
- To attend in-house training
- To attend support and supervision sessions with your line manager
- To develop a professional working relationship with external agencies
- To be involved in the Annual Review process
- To participate in multi agency work, including delivery of training and awareness sessions, as agreed with your line manager
- To promote awareness of BSWA services and the impact of domestic violence on women and children
· Training:
- To identify and attend training relevant to the post in agreement with your line manager
- To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users
- To participate in the development and annual appraisal of a personal individual development plan with the line manager
· General:
- To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
- To work within BSWA’s framework for equal opportunities and anti-discriminatory practice and offer an equal service to all women, children and young people regardless of age, class, culture, language, race, religion and sexual orientation
- To maintain the confidentiality of women and children using the service and in all matters relating to the organisation
- To work within BSWA and local multi-agency safeguarding procedures
- To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout.
- To maintain an awareness of the issues surrounding domestic violence on a national and local level
- To work within the principles and standards of Birmingham DV Standards and support Birmingham Violence Against Women Strategy
- To ensure the efficient use of resources at all times
- To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post
The client requests no contact from agencies or media sales.
Duties and Responsibilities
Administration:
- To work within BSWA’s administrative and financial systems.
- To ensure that adequate records are kept for all service users.
- To keep accurate records of financial transitions in line with BSWA’s procedures.
- To ensure that Health and Safety records are kept up to date.
- To monitor and evaluate the refuge service via various methods including feedback from service users and by producing statistical information.
- To keep inventories of all refuge contents.
- To contribute where appropriate to the preparation of returns for funders.
Support Work:
- To produce and regularly review Individual Support Plans (ISP) for each service user, in conjunction with the service user.
- To recognise women and children’s individual needs and refer to specialist agencies where necessary as part of their ISP.
- To identify the needs of women and children leaving BSWA refuge after being offered permanent accommodation.
- To identify and make links with existing projects and community services and to develop joint services where appropriate.
- To ensure the primary needs of residents are met. This includes medical, financial, housing, legal and education rights.
- To organise activities and celebrations in the refuge for women and children which raise self-esteem, bring people together and broaden awareness.
- To assist women in making claims for any welfare benefits that they may be entitled to.
- To ensure that appropriate applications are made for re-housing.
- To accompany women as appropriate and agreed by your line manager, to case conferences and meetings that may affect their own and/or their children’s welfare.
- To make representations, as appropriate and agreed by your line manager, to external bodies in support of women and children.
- To keep the refuge ‘welcome pack’ up-to-date.
- Devise and implement appropriate methods of communication with women and children living in refuge, in agreement with your line manager.
Communication:
- To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuge, staff, volunteers and service users by:
- maintaining BSWA communication records
- following safety procedures
- carrying out risk assessments in conjunction with your line manager
- attending team and project meetings
- To attend in-house training.
- To attend support and supervision sessions with your line manager.
- To participate in multi-agency work and to develop a professional working relationship with external agencies.
- To contribute towards your project’s quarterly Management Committee report.
- To be involved in the Annual Review process.
Premises and Equipment:
·To take referrals and welcome women and children into the refuge.
- To ensure that the appropriate agreements related to tenancies are completed.
- To ensure that the appropriate agreements related to support are completed.
- To ensure that the refuge revenue is collected by completing housing benefit forms and all personal contributions are collected on a weekly basis, in advance.
- To report to your line manager any difficulties in relation to the collection of rent and other charges.
- To ensure that any house rules are read and understood by new tenants and that all residents comply with them.
Training:
- To identify and attend training relevant to the post in agreement with your line manager.
- To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users.
- To raise awareness of the impact of domestic violence on women and children and of the BSWA services.
General:
- To maintain the confidentiality of the women, young people and children using the service and in all matters relating to the organisation.
- To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation, adhering to BSWA’s framework for equal opportunities and anti-discriminatory practice.
- To maintain an awareness of the issues surrounding domestic violence on a national and local level with a particular reference to those of relevance to refuge work.
- To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout.
- To ensure the efficient use of resources at all times.
- To support volunteers in the delivery of BSWA services.
- To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA.
- To participate in the development and annual appraisal of a personal individual development plan with the line manager.
- To participate in 24 hour on call cover and provide emergency cover.
- To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post.
Duties and Responsibilities
Support Work:
- To build effective relationships with young women to encourage them to identify and respond to their needs, interests and personal development.
- To provide guidance and support to enable young women to deal with their experiences of abuse and the wide range of issues affecting their lives.
- To work with each service user to produce an Individual Support Plan (ISP).
- To ensure the primary needs of residents are met, including medical, financial, housing, legal and education, referring to specialist agencies where necessary.
- To organise activities and celebrations in the refuge for young women and children which raise self-esteem, bring people together and broaden awareness.
- To assist young women in making claims for any welfare benefits that they may be entitled to.
- To accompany young women as appropriate and agreed by your line manager, to case conferences and meetings that may affect their own and/or their children’s welfare.
- To make representations, as appropriate and agreed by your line manager, to external bodies in support of women and children.
- To ensure that appropriate applications are made for re-housing.
- To identify the needs of young women and children leaving BSWA refuge after being offered permanent accommodation.
- To identify and make links with existing projects and community services, particularly those focused on young women, and to develop joint services where appropriate.
- To keep the refuge ‘welcome pack’ up-to-date.
- Devise and implement appropriate methods of communication with young women and children living in refuge, in agreement with your line manager.
- To offer support and training to volunteers and ensure they are aware of legal Health and Safety requirements.
Administration:
- To work within BSWA’s administrative and financial systems.
- To ensure that adequate records are kept for all service users.
- To keep accurate records of financial transitions in line with BSWA’s procedures.
- To ensure that Health and Safety records are kept up to date.
- To monitor and evaluate the refuge service via various methods including feedback from service users and by producing statistical information.
- To keep inventories of all refuge contents.
- To contribute where appropriate to the preparation of returns for funders.
Communication:
- To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuge, staff, volunteers and service users by:
- maintaining BSWA communication records
- following safety procedures
- carrying out risk assessments in conjunction with your line manager
- attending team and project meetings
- To attend in-house training.
- To attend support and supervision sessions with your line manager.
- To participate in multi-agency work and to develop a professional working relationship with external agencies.
- To contribute towards your project’s quarterly Management Committee report.
- To be involved in the Annual Review process.
Premises and Equipment:
·To take referrals and welcome young women and children into the refuge.
- To ensure that the appropriate agreements related to tenancies are completed.
- To ensure that the appropriate agreements related to support are completed.
- To ensure that the refuge revenue is collected by completing housing benefit forms and all personal contributions are collected on a weekly basis, in advance.
- To report to your line manager any difficulties in relation to the collection of rent and other charges.
- To ensure that any house rules are read and understood by new tenants and that all residents comply with them.
Training:
- To identify and attend training relevant to the post in agreement with your line manager.
- To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users.
- To raise awareness of the impact of domestic violence on women and children and of the BSWA services.
General:
- To maintain the confidentiality of the young women and children using the service.
- To maintain confidentiality in all matters relating to the organisation.
- To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation, adhering to BSWA’s framework for equal opportunities and anti-discriminatory practice.
- To maintain an awareness of the issues surrounding domestic violence on a national and local level with a particular reference to those of relevance to refuge work.
- To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout.
- To ensure the efficient use of resources at all times.
- To support volunteers in the delivery of BSWA services.
- To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA.
- To participate in the development and annual appraisal of a personal individual development plan with the line manager.
- To participate in 24 hour on call cover and provide emergency cover.
- To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post.
Birmingham Rathbone is a local charity, which works to enable people with learning disabilities to achieve their full potential. We invite you to join our team of professionals providing an excellent service to clients all over the City.
We have a number of vacancies for full and part-time:
Support Workers
Full-time posts are for 36.5 hours per week
Part-time posts are typically for between 20 and 30 hours per week.
Salary range £17,651 - £19,182 p.a. full-time (pro rata for part-time) plus pension and travel costs.
Training provided.
You will support people with learning disabilities to be able to live as independently as possible. You will have experience of supported housing and/or care work, learning disabilities, safeguarding, knowledge of welfare benefits, risk and needs assessments, key working, and good domestic and budgeting skills.
Closing date: Midday, Monday 10 February 2020
Interview date: Monday 17 February 2020
To Apply and for More Information:
If you would like to apply and find out more about this position, please click the apply button to be directed to our website where you can download the application pack.
Enhanced Disclosure & Barring (DBS) check will be required.
We are committed to equality of opportunity and invite applications from all sections of the community.
Please do not send CV’s. Only applications forms will be accepted.
No agencies please.
Duties and Responsibilities:
Development
- To undertake community development work with practicing communities
- To develop good working relationships with a range of agencies working on the issue of female genital mutilation (FGM)
- To develop training and sessional materials on health, FGM and related issues, including planning and organisation, that are appropriate for a range of age groups, communities, and professionals,
- To set up and run groups for women, youth and communities
- To develop and deliver sessions with young people and women on personal development, sexual health and FGM and related issues
- To keep up to date with current legislative changes for use when working with women and children around their rights.
- To identify and make links with existing projects and community services and to develop joint work/services where appropriate
- To develop and implement monitoring and evaluation procedures, including regular monitoring reports and an end of project evaluation
- To keep abreast of issues regarding FGM and domestic violence on a national and local level with particular reference to those that may affect the work of the project
- To participate in multi agency work as agreed with your line manager
Support work:
- To work with women to identify their support needs, and empower them regarding FGM and its consequences
- To encourage the development of mutual support networks
- To work with a team of volunteers to develop and deliver services
- To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users
- To promote awareness of the impact of FGM & domestic violence on women and children and BSWA services
Administration:
- To work within BSWA’s administrative and financial systems
- To ensure that adequate records are kept for all service users
- To ensure that Health and Safety records are kept up to date
- To produce monthly reports for your line manager
Ø To monitor and evaluate the service, via various methods including feedback from service users and produce statistical information
Communication:
- To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:
- Maintaining BSWA communication records
- Following safety procedures
- Following safeguarding and safe working practices
- Attending team meetings
- Carrying out risk assessments in conjunction with your line manager
- To attend in-house training
- To attend support and supervision sessions with your line manager
- To develop a professional working relationship with external agencies
- Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate
- To be involved in the Annual Review process
General:
- To maintain the confidentiality of the women, children and young people using the service
- To maintain confidentiality in all matters relating to the organisation
- To offer an equal service to all women, children and young people regardless of age, class, culture, language, race, religion and sexual orientation
- To ensure the efficient use of resources at all times
- To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
- To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout
- To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
- To participate in the development and annual appraisal of a personal individual development plan with the line manager
- To undertake any other duties required by BSWA, which may arise and commensurate with the post
Wellbeing Activities Programme Manager (Birmingham)
37 hours per week
£26,000 (plus pension and healthcare scheme benefits)
The opportunity
We are recruiting for a Programme Manager to oversee the delivery of a new programme in Birmingham. We have an exciting opportunity for an enthusiastic and motivated individual to lead our new Wellbeing Activities Team.
The team will develop a broad range of social and physical activities for older people and also support grassroots groups to develop their own activities under the Neighbourhood Networks Scheme.
You will have the freedom to be creative in leading your team, of both staff and volunteers, to develop activities you feel are needed in the local area, and as determined by the skills and interests of its residents. The activities can grow and develop in any way, as long as they meet their targets for reach and outcomes under the Birmingham Council Prevention First agenda.
The ideal candidate
As the Programme Manager, you will have a passion for owning a programme and delivering successful outcomes. With strong leadership skills you will enjoy the opportunity to mold and bed in a new service team.
We are looking for an individual who understands the challenges older people face and strives to provide them with high quality opportunities to thrive in their community. You will have experience of implementing new programmes together excellent organisational an and people management skills, together with an understanding of evidencing outcomes
You will relish a challenge and enjoy getting things done, whilst maintaining team spirit and a sense of humour.
The organisation
We are a locally focused charity with over 160 staff and volunteers across Birmingham and Sandwell. We provide support and services to people aged 50 and over. We are looking to grow and expand to reach more of the older people in Birmingham and Sandwell.
Application forms must be completed fully; CV’s will not be accepted.
If you would like to discuss this opportunity further, please contact Sukie Binning, Head of Operations by telephone.
The deadline for applications is Thursday 30th January 2020. Interviews to be arranged 6th February and 7th February 2020.
Age UK Birmingham and Age UK Sandwell has a clear mission statement:
“To promote the wellbeing of older peop... Read more
The client requests no contact from agencies or media sales.
Specialist Advisor (Land Law)
Are you an experienced Land Law Adviser striving to achieve a better work / home-life balance, boasting a ‘can do’ attitude who enjoys working in a friendly and supportive team environment?
Are you tenacious with tenancies? Confident with covenants? Find easements easy?
Look no further – this exciting opportunity could be the role for you. A position as a Land Law Specialist Adviser has arisen to cover maternity leave. Beyond the fixed term period, it may open up new opportunities for career progression either within our client or otherwise.
This role would be suitable for either a property litigator, or a commercial or residential conveyancer looking for a change.
Specialist Advisor Responsibilities:
As a Land Law Specialist Adviser, you will work within a highly supportive and knowledgeable team in which you will provide high quality legal, technical or policy related advice in response to member queries. You will need to be able to think on your feet and use your initiative to confidently address problems, offering effective and appropriate solutions and advice. Typical queries they receive from their members include tenancy disputes, boundaries, adverse possession, public rights of way and easements, amongst others.
Queries are predominantly dealt with via the telephone, although other mediums are used. For example, you will be involved with reviewing and amending legal guides for members, and confirming advice in writing when required. You will therefore need to have a flexible and adaptable communication style, an excellent telephone manner and experience providing quality customer service.
Specialist Advisor Requirements:
The role requires you to be experienced in advising on Land Law as your fundamental topic, but you may also be required to provide legal advice to their members on other topics such as contract law, planning, transport or environmental issues, following structured and supportive in-house training from their team.
You will need to possess a degree in law, or related subject and have at least 2 years’ post-qualification experience advising on Land Law. The role may suit a solicitor, a licensed conveyancer, or an associate or higher-level member of the Chartered Institute of Legal Executives (or someone working towards that qualification), although this is not essential. Experience in dealings with agricultural tenancies is highly desirable but not essential as quality in-house training is provided.
Our client is an Equal Opportunities employer and values diversity.
About our client:
They represent the interests of farmers and growers across England and Wales. Promoting the interests of farmers and growers, they aim to influence decision making at the highest levels, as well as to provide day to day business support, in order to create an environment in which their members can be successful.
Location: Stoneleigh, Warwickshire CV8 2TZ
Job type: Full Time, Permanent , 35 hours per week
Salary: £34,439 per annum negotiable, dependant on experience
Benefits: include 25 days annual leave (plus statutory bank holiday and increasing leave allowance commensurate with service), a contributory pension scheme, a range of discounts through their Benefits employee portal and a subsidised staff restaurant. We are also privileged to work in beautiful surroundings, allowing for lunchtime walks to recharge for the afternoon ahead.
Closing date: 9 February 2020
Interview date: 21 February 2020
You may have experience of the following: Legal Advisor, Solicitor, Conveyancer, Conveyancing, Specialist Adviser, Specialist Advisor, Legal Advisor, Policy Advisor, Land Law, Environmental Law, Planning Law, Policy, Legal Executive, Associate, etc.
Ref: 91331
Do you have experience of working with young adults or young people in an addictions setting? Would you like to be part of an organisation that utilises the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as a Practitioner.
Right now, one of our partners, Wolverhampton 360, who is a part of Aquarius Action Projects, is looking for a practitioner to join their Wolverhampton service. Based in the West Midlands, Aquarius helps people overcome the harm caused by alcohol, drugs and gambling.
You’ll be working from Aquarius offices and community settings, working directly with young people and young adults who are using substances, and their families. You will help to develop person centred treatment packages and individual care plans, liaise with external agencies, and keep accurate records. You will work in a way that recognises and values diversity and makes the most of your understanding of the functional model of substance misuse, the cycle of change model, Motivational interviewing, (MI) and Cognitive Behavioural Therapy (CBT) techniques.
An energetic and confident self-starter, you have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. As well as good knowledge of alcohol/drug and health related issues, you're used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. You will have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office.
This is a part time role offered at 22.5 hours per week, with the postholder required to work three days per week.
The salary for this post is £20,015.00 with potential progression up to £23,420.00 per annum (pro-rata).
Closing Date: 30th January 2020.
So, get inspired and take the first steps towards a more fulfilling career.
In return, you can expect some great benefits, including 32 days' holiday, contributory pension scheme, employee assistance programme and childcare vouchers, plus exceptional professional development and training opportunities.
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UK charity Children’s Liver Disease Foundation takes action against the effects of childhood liver disease, providing information, emotional support, research funds and a voice for all affected.
Please find out more about the difference we make on our website.
CLDF is looking for an experienced practitioner to join our Support Team as a Children and Families Officer to provide an innovative, unique child and family support service.
As a key part of the Support team the Children and Families Officer will deliver family projects, resources and services including leaflet development, on-line information resources, themed projects and developing and delivering events and residentials.
The Children and Families Officer will undertake travel to hospitals and introduce themselves and CLDF to families, starting the development of their relationship with CLDF and building upon existing relationships. Providing improved outcomes for children and siblings affected by liver disease is at the heart of this service, as is ensuring that families can access support and advice relating to the educational needs of the children affected.
The Children and Families Officer will provide emotional support to families of a child with a liver disease, empowering them to take control of their lives, cope with chronic illness and signpost them to appropriate services looking at the family from a holistic viewpoint.
If you have the required skill set, want a job that makes a real difference and are hardworking, tenacious and outgoing, we're interested to hear from you.
Weekend working away from home, supporting the residential/events programme ( 5/6 times per year) and travelling nationwide will be required. The post is supported by Children in Need funding.
This a permanent, part-time 4 days (28 hours) per week post.
Please note that a Disclosure and Barring Service (formerly CRB) check will be undertaken.
Children’s Liver Disease Foundation Our vision is that childhood liver diseases will be understood, prevented and treated effectively ensuring... Read more
The client requests no contact from agencies or media sales.
This role is funded by the BIG LOTTERY COMMUNITY FUND.
Birmingham Rathbone is a local charity, which works to enable people with learning disabilities to achieve their full potential.
The Big Lottery Community Fund has awarded a grant to provide a service to people with learning difficulties in Birmingham who are in crisis. The project is called REBUILD MY LIFE (RML).
We are currently seeking to appoint a part-time RML Administrator:
RML Administrator
Based: Birmingham
Salary range: £17,651 - £18,128 p.a. (pro rata), plus pension
Hours: Part-time (18 hours a week)
You will provide administrative support to members of the RML Project Team. You will have an understanding of the issues facing people with learning disabilities and difficulties who are in crisis.
You will have excellent communication skills, be a positive and helpful team member and an efficient and organised administrator.
Closing date: Midday, Friday 7 February 2020
Interview date: Friday 14 February 2020
To Apply and for More Information:
If you would like to apply and find out more about this position, please click the apply button to be directed to our website to download the application pack.
Enhanced Disclosure & Barring (DBS) check will be required.
We are committed to equality of opportunity and invite applications from all sections of the community.
Please do not send CV’s. Only applications forms will be accepted.
No agencies please.
2 Vacancies
1 full time 36.5 hours p.w. (maternity cover)
1 part time 29.2 hours p.w.
25 days annual leave plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years.
Context of role
Citizens Advice Birmingham is partnered with Macmillan Cancer Support to deliver Welfare Benefit Advice across Birmingham and Solihull.
We are looking for enthusiastic caseworkers who will join an existing team to ensure delivery of service specifications, targets and quality standards for the Macmillan Service.
Role purpose
The Welfare Benefit caseworkers will provide a high quality advice service for people affected by cancer.
The post holders will provide this service in hospital settings across Birmingham and Solihull. Delivery will be integrated with cancer care teams to provide seamless referral pathways that complement the assessment and care planning process of patients.
You will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation. The post holder will also attend events to promote the service and provide support and training to volunteers and health care professionals.
For a job pack and to apply, please see our website.
CVs not accepted
Closing Date: Tuesday 4th February 2020 at midday
Interview Date: Monday 10th February 2020
Part time, 25.5 p.w.
25 days annual leave plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years.
Context of role
Citizens Advice Birmingham is seeking to employ a Welfare Benefits Caseworker who will provide an outreach service at mental health centres across Birmingham, building on and developing links to advise clients and their relatives/carers.
Role purpose
The post holder will providing practical support to clients, identifying and make appropriate welfare benefit claims. You will undertake casework including preparing appeal cases for tribunal and negotiating with statutory agencies on the clients’ behalf.This is a re-advertisement. Previous unsuccessful applicants need not apply.
For a job pack and to apply, please see our website.
Closing Date: Monday 27th January 2020 at midday
Interview Date: Thursday 6th February 2020
CVs not accepted
We have a new exciting opportunity, not to be missed! At DEBRA we are currently looking for a Regional Community Support Manager to join our team. This is a home-based position covering the North. You will be required to travel to our Head Office in Bracknell, Berskshire. In return you will receive up to £34,000 per annum + life assurance, generous pension, 25 days’ holiday.
The worth of every activity at DEBRA is assessed by the impact it has to improve the quality of life for those in the EB community, a group of 3000+ people in the UK who have the genetic skin condition EB. For over 40 years, the charity DEBRA has been providing care and funding research to try to cure this devastating condition.
About the Regional Community Support Manager role
This opportunity to join DEBRA as a Regional EB Community Support Manager puts the successful applicant right at the core of what the charity does – directly supporting our members, and it’s a rewarding job that requires a skilled and motivated individual.
Reporting to the Director of Health, Community Support & Membership, managing a small team of Area Community Support Managers, and working as part of a multi-disciplinary team, you’ll be responsible for managing the service we provide to members in a specified region.
Supporting several direct reports, you’ll apply your managerial skills, your extensive experience gained in social care work, knowledge of the welfare system and practical skills of supporting individuals. Developing best practice guidelines and leading on community support projects are additional responsibilities.
What we’re looking for in our Regional Community Support Manager:
It is a demanding role that will require you to travel extensively, not only to Head Office on a regular basis, but also to meet up with the individuals in your team and visit members in their homes and at hospital clinics.
To enjoy the demands of the job, you’ll need to be positive and have the ability to prioritise, but if you have the skills required and the challenge appeals, we’d like to hear from you.
DEBRA is the national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.
Our vision:
We have a vision of a world where no one suffers from the painful genetic skin condition EB.
Until that day, DEBRA focuses its work in two areas:
- We fund pioneering research to find effective treatments and, ultimately, a cure for EB.
- We provide care and support to individuals and families living with EB.
We couldn’t do any of this without raising substantial funds, which is why you will be so integral to our success.
If you are enthusiastic about the contribution you could make and would like to join our team as our new Regional Community Support Manager please click ‘apply’ today – don’t miss out, we’d love to hear from you!
Home/Field Based (covering the Midlands and the North of England)
Are you a social care or healthcare manager from an operational or quality background? Looking to advance your career with a charity that provides incredible services to tens of thousands of people across the country? If so, read on.
About Us
Rethink Mental Illness is a national charity that helps those affected by mental illness. We aim to challenge attitudes and change lives. Currently, we directly support almost 60,000 people every year across England, helping them through crises, to live independently and to realise they are not alone.
Our housing services provide a supportive home environment that paves the way to greater independence and recovery. We help people with their day-to-day living and social skills, as well as providing access to social activities, further education, employment and training.
We are now looking for a Quality Support Manager to join our Quality and Service Support Team and ensure our services are of the highest standard.
The Benefits
- Salary of £25,690 - £28,879
- Contributory pension scheme
- Life assurance
- ‘Your Rethink Day’ – an extra day off for your birthday
- Employee assistance programme
- Excellent development prospects
- Paid eye tests (where appropriate) plus up to £55 towards new glasses or lenses
- 33 days’ holiday per annum including Bank Holidays
This is a brilliant opportunity to use your expertise to enhance the services that make a huge difference, providing support for individuals to stay safe and well. You’ll be making sure that everything is running smoothly, the best possible outcomes are achieved and, as an organisation, we are maximising our potential.
Within our organisation, we offer comprehensive development programmes for managers, tailored support in line with your goals and access to a range of e-learning courses and resources. This means that you’ll be able to grow professionally and enhance your career with us.
So, if you want to join an innovative team and contribute towards vital services that empower vulnerable people to live independent lives, we want to hear from you.
The Role
As the Quality Support Manager, you will support our existing and new services by offering a quality assurance service and support to improve.
Carrying out audits and investigations, you will identify any performance or quality issues, creating solutions and working with colleagues to find resolutions to support effective improvements to our services.
Reporting to the Quality Manager, you will:
- Report on audit findings
- Assist in the implementation of any changes to services
- Support service implementation plans for new contracts and services
- Work with external organisations, internal colleagues and people who use our services
- Deliver training and provide service improvement resources to colleagues
- Hold investigations into complaints, incidents, health and safety and HR issues
About You
To join us as the Quality Support Manager, you will need:
- Good management skills, with experience in an operational and/or quality role in social care and/or NHS setting
- Prior experience of contributing to reviewing and changing systems, policies and processes
- Experience of quality management and using multiple data sources
- Experience of working within a national and/or dispersed team with responsibility for quality audits, service improvement and/or service delivery
- Experience of delivering training on service user support, planning and risk management
- A track record in contributing to service improvement and achieving sustainable results across multiple service types in health and social care
- The ability to provide operational management support to services
- Strong problem solving and analytical skills
Please note, this role will involve national travel to provide support to the team and to attend services and regular meetings in London and Birmingham.
Other organisations may call this role Quality Assurance Manager, QA Manager, Quality Development Manager, Service Audit Manager, Quality Assessor, Quality Assessment Manager, or Service Quality Manager.
The closing date for applications is the 2nd February 2020.
Webrecruit and Rethink Mental Illness are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re looking to create a positive impact as a Quality Support Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Care Coordinator
Contract: Permanent, Part Time
Hours: 21 hours per week
Location: Birmingham
Salary: £30,143 pro rata (actual salary £18,085) (pay award pending)
We have an exciting opportunity for an enthusiastic and dynamic care coordinator to support in our clinical service delivery. Many of our clients have complex needs and this role ensures that clients acquire the support they need to receive multi-agency services. The role involves assessment, care planning and provision of stabilisation support to our most complex clients receiving our services. Working together with our therapists, and legal and welfare staff as part of a truly multi-disciplinary team, the ideal candidate will have prior experience of working in mental health/ social care settings and a passion for working with asylum seekers, refugees and survivors of torture.
To view the Job Description and Person Specification, please click the link provided.
Please note CV and cover letter addressing the JD and Specification of the role are mandatory to be considered for the position.
Candidates must have the right to work in the UK to be considered for this position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
Our team of dedicated professionals provide direct support to survivors including psychological therapy, physical health services, legal and welfare support, and expert medical reports for use in survivors' asylum claims. We also support other providers to deliver high quality rehabilitation services to survivors.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
We reserve the right to close the vacancy early if we receive a high volume of applications.
Closing date: 26 January 2020
Expected date of interviews: TBC
Freedom from Torture is striving to be an Equal Opportunities Employer
No agencies please