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COMMUNITY PROJECTS WORKER
OASIS NORTH BRISTOL
HOURS: 8 HOURS PER WEEK (0.2FTE)
CONTRACT: 12 MONTH FIXED TERM CONTRACT (Extension dependent on funding)
SALARY: £5,673.80 per annum (FTE £28,369 pa for 1FTE)
Want to develop, coordinate and manage a food insecurity and community cohesion project offering a diverse range of activities and support for the local community?
Want to enable families and local residents to thrive?
Want to lead a dynamic, passionate and impactful team of volunteers?
Oasis’ vision is for community, a place where everyone is included, making a contribution and reaching their God-given potential. We have an exciting opportunity for a Community Projects Worker to join Oasis North Bristol. Our Community Projects Worker will work with families and residents across the community to develop positive activities and services which promote a sense of belonging and help break the cycle of disadvantage.
We’re looking for an individual who has a passion for supporting families and adults, and developing community led activities. The role will involve supporting families and adults in the community, but also families in our local Oasis academies, inspiring and enabling local people to be an active voice and developer in their local area.
Key responsibilities include:
· To work with the Youth & Community Lead and other team members/partners as required to create and implement a strategy and vision for our food insecurity work.
· Ensuring effective financial management and income generation to sustain and expand services
· Managing and growing a team of volunteers, ensuring alignment with Oasis’ ethos and values.
· Building strong partnerships with local stakeholders to support the delivery of impactful community projects.
· Work directly with families and the wider community in a non-judgemental way empowering them and their families to get the most out of the opportunities available.
· Create opportunities for families and the community to get involved in shaping and delivering the work of the community projects.
· Developing and maintaining monitoring and evaluation frameworks to demonstrate the impact of activities.
· Ensure compliance with health and safety, safeguarding, and other statutory requirements.
The successful post holder must have:
· Excellent organisational and interpersonal skills, with the ability to build positive working relationships.
· Good standard of basic education, including English and Maths Level 2
· Proven experience of community work as a volunteer or professionally
· Experience of managing and working with volunteers
· Ability to build long lasting, positive relationships with both young people and adults
· A commitment to the Oasis ethos and values, including inclusion, equality, and perseverance.
This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:
As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages).
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Completed applications should be returned by 9am Wednesday 23rd September 2026.
Interviews will take place Thursday 1st October 2026.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
The client requests no contact from agencies or media sales.
Thank you!
Location: Bristol Office, with occasional travel to partner offices and client homes across Bristol, B&NES and North Somerset
Salary: Band D: £29,024 per annum, rising to £31,895 on successful completion of the 5-month probationary period, with annual salary reviews thereafter.
Job Type: Fixed Term (12 months). Full time preferred (37.5 hours/week), minimum 30 hours/week considered.
The role:
We’re looking for someone who would like to join our team of Energy Caseworkers within our Warmer Homes Advice & Money (WHAM) project. You will work as part of a team of caseworkers supporting people living in fuel poverty, working closely with our partner organisations across Bristol, B&NES and North Somerset and drawing on their specialist advice to support householders.
You will be trained to give energy efficiency advice to householders, working mainly from our Bristol office and occasionally from our partners’ offices, undertaking outreach activities and home visits across the area. The role includes providing in-depth casework support, communicating with energy suppliers on behalf of clients, and maintaining accurate records of all interactions.
You will join as a Trainee Energy Caseworker for the first 5 months, becoming an Energy Caseworker on successful completion of probation. This is a fixed-term post for 12 months, with full training provided, including City & Guilds Energy Awareness training, and ongoing support from a casework mentor and supervisor.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Provide energy advice to clients by phone and email.
- Provide information to help clients access appropriate support.
- Engage with households who need help with their energy issues and provide in-depth casework support.
- Travel across Bristol, B&NES and North Somerset to give advice to people in their own homes, coordinate partner activity, and deliver events, talks and presentations.
- Communicate effectively with energy suppliers on behalf of clients, including investigating billing and metering issues, negotiating repayment plans and raising complaints.
- Provide administrative support to the delivery of projects and maintain accurate, detailed records of all client interactions.
- Remain vigilant for safeguarding concerns during client interactions and report promptly to the designated Safeguarding Officer.
- Work alongside and support CSE volunteers.
- Work closely with WHAM partners to offer support to clients.
- Adhere to CSE’s data recording protocols and procedures and maintain appropriate client confidentiality at all times.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
- Experience of giving advice.
- Awareness of confidentiality requirements when handling sensitive information.
- Ability to respond to vulnerable clients in a respectful and engaging manner.
- Ability to actively listen and correctly identify the support needs of clients.
- Highly organised, with the ability to maintain admin systems independently and accurately.
- Able to work independently and use own initiative, while also working well as part of a team.
- Experienced in the use of MS Office applications (Word, Excel, Outlook), with knowledge and experience of using databases and Teams.
- Understanding of safeguarding principles and the importance of protecting vulnerable individuals.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
- You will be entitled to 25 days' paid holiday (plus statutory holidays)
- Subsidised bike purchase and Tech Scheme
- Life Assurance
- Health Cash plan
- Retail discounts
- Discounted breakdown cover and many more.
- We will pay fees and expenses on relevant training courses.
- We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.
How to apply
To apply, please download and complete the application form available from our website and send it to our Jobs email.
Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.
The closing date for applications is 5pm on Sunday 6 September 2026.
Interviews are expected to take place Tuesday 15 and Wednesday 16 September 2026, though this is subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
#LI-DNI
Registered Charity
101 - 500
Our mission is to support people and organisations across the UK to tackle the climate emergency and end the suffering caused by cold homes.
The client requests no contact from agencies or media sales.