Project Worker Jobs in Tower Hamlets, Greater London

AIM OF ROLE:
The aim of the requalification caseworker is to work with clients that apply to our requalification, loan and employment programme. This includes processing loan applications and conducting loan interviews, loan administration, client casework and supporting relationships with professional bodies. You will develop learning plans, attend sector-specific events, network to build a robust toolbox of support for clients, research pathways and offer advice and guidance to prospective clients, current clients and other programmes within RefuAid.

KEY RESPONSIBILITIES:
● Casework; directly working with clients from loan application to loan repayment - conducting check-ins and supporting clients with re-qualification, loan and other related issues.
● Casework; ensuring clients are well supported and signposting or referring to support services where required.
● Providing guidance and career advice - overlooking CVs, supporting job interview preparation and searches, sending tailored resources, writing references and signposting.
● Meeting clients face to face whether in the office or visiting loan and re-qualification recipients all over the UK - this can be a mixture of London-based and national.
● Researching suitable employment and education pathways - outreaching to professional bodies and employers to ask for sector-specific advice where necessary, creating new relationships with as-of-yet unexplored fields.
● Working with the requalification lead to assess loan applications using a character-based model.
● Processing loans and travel payments to clients.
● Working closely with the loan administrator to ensure a seamless journey from initial application to full repayment - contacting our loan administrators where necessary.
● Supporting relationships with professional bodies.
● Working closely with all other RefuAid programmes to ensure holistic support for clients and supporting a streamlined referral process.
● Ensuring that all information is recorded accurately and that databases remain up to date.
● Attending sector-specific events to raise awareness of our work, and following the strategy to best-support RefuAid’s clients.
● Using initiative to be creative in forging new ways to support clients.

SKILLS, EXPERIENCE AND ATTRIBUTES:
● Good administrative, case management and time management skills.
● Highly organised, an analytical thinker who is diligent with good attention to detail.
● Enthusiastic and proactive in finding new ways to support forcibly displaced people re-enter their professions in the UK.
● Able to forge new relationships with a variety of stakeholders.
● Excellent numeracy and communication skills on the telephone, in writing and in person.
● Active listening skills.
● Good IT skills; specifically, Microsoft Office but additional software programs would be an advantage (SalesForce).
● Ability to manage emotionally challenging situations.
● A commitment to understanding the sensitive nature of our work and communication of our work and values.
● An understanding of cultural sensitivity.
● Interest in the importance of long-term solutions amongst refugee-hosting communities.
● A positive attitude; flexible and adaptable. Able to work well under pressure and use skills and knowledge to think on your feet.
● Collaborative team player who will get involved in whatever needs to be done to achieve the aims of RefuAid.

WHAT WE OFFER:
● A generous time-off allowance
● Perks programme which offers discounted cinema tickets, travel, and retail.
● Flexible working.
● Reimbursement of all meals, travel and accommodation when working away.
● Team socials.
● Salary increases in line with performance reviews.

Stepping Stones exists to improve the lives of adults with learning disabilities. We are seeking an enthusiastic and agile manager who will be at the heart of the organisation and will lead a small team of qualified tutors and volunteers in continuing to provide high quality experiences for the people who attend. Stepping Stones is a community that loves to socialise and learn new skills together. Our current programme includes art, dance, drama and music, together with digital skills and cooking.

This role is responsible for strategic development with the guidance of the Board of Trustees, income generation, and the management of all aspects of service delivery. It is our intention to appoint a new post of Activity Co-ordinator to support the Charity Manager as budgets allow. You will play an active part in designing this role so that it enhances our delivery and increases capacity within the organisation.

Our experience during the pandemic and consequently, has shown us that being together in real life is an essential element of our offer to the people who attend Stepping Stones and so this post requires a physical presence preferably 3 days per week during the period when classes are running (30 weeks per year).  We are open in our approach to recruitment and are keen to support the right candidate to flourish. This means that we are happy to consider flexible working hours and an annualised hours contract if this supports your work life balance.

ABOUT YOU
You will build good working relationships with all stakeholders including the people who attend our classes, their network of support (including support workers, carers and family members), funders, partners and the local community. Reporting directly to the Board of Trustees, you will be comfortable working with autonomy. You will be a strong team leader, proactive problem solver, and confident making decisions for the good of the organisation. Whilst the role demands strategic thinking and planning, it also requires you to be visible and accessible. You will sometimes contribute to activities when time allows, for example, in pilot phases of new classes

ABOUT THE CHARITY
Stepping Stones is a thriving, longstanding and highly valued community organisation. We have delivered activities for over 30 years and our weekly classes are an important part of the lives of people who attend.

Our main delivery is a timetable of up to 14 weekly classes from our base in a multipurpose community centre. We also have activities off site including gardening at a local allotment and music and art classes at a day centre and residential home. Each week over 100 people benefit from our activities.

HOW TO APPLY
Please see the attached Job Description and Person Specification. 

To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and highlighting how and where you meet the Person Specification.

Do you want to work as part of a small team to deliver sessions and empower adults with learning disabilities and autism? We are looking for a dynamic and enthusiastic team player to join our team as a Assistant Facilitator.

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.

You’ll help people build the life skills they need to make positive long term changes. You’ll support our students in their sessions, both at our training centres and out in the community, helping them achieve their personal objectives and keep learning in an engaging, fun and stimulating way.

Main responsibilities

• You’ll work flexibly to support students to engage in a variety of projects and classes
• You’ll be responsible for completing daily administrative tasks including recording student learning and maintaining wellbeing records
• You’ll provide flexible delivery support, delivering whole or part sessions as and when needed
• You’ll independently set up, plan and lead free time activities

Who we’re looking for

• You’ll have experience working within social care and providing services directly to adult with learning disabilities and autism (paid or unpaid)
• You’ll demonstrate experience in leading classes, project activities and/or sessions without support
• You’re an excellent communicator, someone who listens with great patience and empathy
• You’re able to inspire trust and confidence, behaving with integrity and honesty at all times
• Most importantly, you share our strong commitment to the inclusion of disabled people in society, you believe in equality for all

Why work for us?

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees.

We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.

We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.

How to apply

We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience. 

Please send us your CV and a cover letter. In your letter, please tell us:

1. What is your experience of working with SEN adults in a training capacity?
2. What is your understanding of challenging behaviour?
3. What are your top three qualities that make you an excellent Assistant Facilitator?

If you would like to have chat about the role or visit us prior to applying, please contact us.

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment.

This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.

We look forward to receiving your application. 

Job Purpose

Money Minded is a new service designed to support adults (18 years and over) in Ealing, Hammersmith & Fulham, Hounslow. This role offers an exciting opportunity to collaborate closely with the West London NHS Mental Health Teams, operating within the tri-borough area.

The service provides support with welfare benefits, accessing debt support, housing and well-being. The role of the Mental Health Information and Advice Officer will be to provide advice, guidance and customer representation to tri-borough residents living with Mental Health difficulties. Advice issues may include housing, welfare benefits, council tax, accessing debt support, signposting etc.

The successful candidate will deliver support to enquirers and manage a caseload of individuals, as agreed with the Service Manager. In addition to advice casework, the Mental Health Information and Advice Officer will also be expected to assist onboarding referrals to the service, as and when needed.

The successful candidate will work closely with the West London NHS Mental Health teams and project volunteers, ensuring adherence to the Advice Quality Standard framework (AQS) and Mind's policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed, prior to undertaking unsupervised client work.

You can download a PDF of the full job description for this role at the bottom of the page.

Place of Work

The Mental Health Information and Advice Officer will be required to work within the West London NHS Mental Health team offices.

Key Responsibilities

• Deliver support to enquirers and manage a caseload of individuals as agreed with the service manager
• Deliver monthly wellbeing peer support groups/workshops
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf
• Provide housing advice
• Link in with specialist debt and money support agencies
• Provide information on employment opportunities and training support for clients
• Signpost to other relevant services in the boroughs, or further afield

Person Specification

Knowledge & Experience

• Substantial experience of delivering advice in a similar position, preferably to individuals with Mental Health needs
• Knowledge and understanding of Mental Health problems and how they are impacted by social issues
• Experience of delivering advice, information and customer representation
• Experience of managing complex cases
• Experience of working with multiple agencies
• Experience of delivering desired outcomes in a timely manner  
• Up to date knowledge and experience of safeguarding adults
• Understanding of the importance of monitoring and evaluation, and the ability to keep records

Skills & Attributes

• Relevant and up to date knowledge of welfare benefits, housing and social care
• Facilitate and deliver peer support groups for longer term improved wellbeing
• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
• Excellent listening skills
• Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
• Ability to liaise with a range of people – customers with support needs, carers, and a range of different professionals 
• Ability to remain calm in challenging situations and reinforce boundaries
• Ability to support people to manage difficult feelings, and communicate their needs effectively
• Strong organisation and administrative skills 
• Flexibility in overall approach to work 

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

The principal responsibility of the Grants Assessor is to be the main point of contact for all individual applicants to the Charity. Working with colleagues they will ensure that applications are processed efficiently, in line with our processes and grant eligibility criteria

Young Adult Carers Service Coordinator

Carers’ Hub works to improve carers’ lives in Lambeth through quality services and community engagement. We are an independent local charity, who work with carers aged five upwards. Whether financial, educational or otherwise, they seek to limit the challenges that carers face and achieve this by improving carer’s wellbeing, connecting carers to support and training opportunities, awareness raising and influencing local policy. We are now recruiting for a Young Adult Carers Service Coordinator to join our team.

As the Young Adult Carers Service Coordinator you will: 

• Deliver an engaging, accessible range of workshops, social activities and one to one support for our young adult carers, working to targets and ensuring timely and accurate reporting to funders.

• Support the wider young carers service by being a first point of contact for telephone and email enquiries. 

• Develop external relationships and communications in a way that promotes the welfare of carers in Lambeth and enhances the image of the organisation. 

• Work with the Carers' Hub team to support our wider organisational objectives and helping out with events, communications and other ad hoc work.

To be considered for this role you will have experience of working with vulnerable young people and managing complex cases as well as knowledge of safeguarding protocols including referring and escalation to Children’s Social Care. Candidates with a professional qualification in health and social care, youth or community work, and/or direct experience of delivering family focused interventions are encouraged to apply. 

Please note, this is a part-time role, 21-hours per week, ideally spread across 3 days. You will be based on site at their Brixton office, with the option of home working 1 day per week, as well as outreach/in the community. You will be required to undergo an Enhanced DBS for Adults and children. 

As the Young Adult Carers Service Coordinator you must be:

• Available to work 9am to 5pm between Monday and Friday (with occasional evening and weekend work)

• Willing to travel within Lambeth

• Willing to undergo a Disclosure and Barring Service check

What can we offer you?

• Professional development,  induction,  ongoing training and support

• Hybrid working

• Permanent contract

• Holiday pay and pension

• Travel reimbursed

Closing date: 9am Friday 21st June

Interviews: Thursday 27th June at 336 Brixton Road

ABOUT US

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.

The work of the charity includes helpline and intensive support services for young people who are running away, missing adults, and people whose loved ones are missing (“families”). The experiences of the people we support include: suicide and self-harm, mental health crisis, child sexual and criminal exploitation, traumatic grief (bereavement by suicide, homicide), discrimination. The frontline team support people in heart-breaking situations – the people we support often feel helpless and are living in limbo due to the ambiguous loss of their missing loved one.

THE IMPACT YOU WILL HAVE

Your role will be to provide clinical supervision to staff across the Services Team. It is essential for the frontline team to be able to maintain strong boundaries, have regular debriefing and the space to process the work they do and to reflect on how working with this trauma is impacting them, as well as to develop their practice. You will:

• Provide regular individual clinical supervision for frontline staff or Senior Coordinators / Team Leaders;
• Monitor attendance at supervision;
• Provide regular reports to the Services Leadership Team on engagement with supervision and any development needs identified;
• Facilitate 2-4 thematic group sessions per year for Services staff (reflective practice).

ABOUT YOU

You will have proven experience of:
• Providing clinical supervision to helpline staff and/or their team leaders;
• Transforming experience into learning;
• Working around the issues of suicide & self-harm, mental health crisis and discrimination;
• Working around the issues of child sexual and criminal exploitation and traumatic grief (bereavement by suicide, homicide);
• Implementing safeguarding procedures to safeguard children, young people or adults at risk of harm.

You must also have:
• Qualification in clinical supervision with a minimum of 2 years post qualification practice;
• BACP registration or accreditation (preferred) or UKCP registration;
• and be a qualified Counsellor.
• You must have the legal right to work in the UK. We are unable to provide sponsorship for this position.
• If you work remotely you must have a private and secure place you can work in the UK and internet access.

WHY WORK FOR MISSING PEOPLE?

Would you like to work for a welcoming, caring organisation which makes a difference to people affected by the issue of missing throughout the UK?

Missing People is a friendly and supportive place to work. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. We offer a range of enhanced family friendly benefits. We are happy to talk about flexible working in many of our roles.

HOW TO APPLY

If you want to be a lifeline when someone goes missing, click apply to read the full job description, and a letter from the Director of Services. We look forward to receiving your application.

Include your CV and a brief covering letter explaining how you would be a good fit for this role. Please tell us whether you wish to apply for Option 1 (10 hours per month) or Option 2 (3.5 hours per month).

Closing date: 23:59 on 23rd June 2024. We reserve the right to close the vacancy early in the event of a very large number of applications, so Apply Now!
Interviews: 27th June 2024

Location: Remote or London
Salary: £35 per hour
Hours: Option 1: 10 hours per month, must be available on Mondays. Option 2: 3.5 hours per month, weekday afternoons
Benefits: Missing People is 14th on the Sunday Times “100 Best Not-for-profit Organisations to Work for” List 2019 and offers the below benefits: • 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary)* • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed

You may also have experience in the following: Clinical management, Counsellor, etc.

REF-214 694

YOUTH SUPPORT PRACTITIONER (OASIS HUB ASHBURTON PARK- CROYDON)

 28 HOURS PER WEEK (Part-time 0.7)

24 MONTH FIXED TERM CONTRACT

SALARY: £19,975 based on 28 hours per week (Including London Weighting) 

Want to enable young people to have positive lives?

Want to be part of a supportive, dynamic, fun & quality team?

Want to make the community a better place?

Oasis is looking for a special, talented, and adaptable person to help us strengthen and sustain quality personalised support for young people.

Each Youth Mentoring Practitioner’s primary purpose is to develop and deliver quality and safe 1-2-1 and small group personalised support for young people.

We are looking for people who:

· Have recent and proven experience with inner city young people.

· Can co-develop and co-deliver inclusive and supportive programmes with young people.

· Are comfortable working on their own or in a team.

· Can enable us to improve our service and opportunities for young people.

Do you have the character, chemistry & competency we are looking for? Great – read on.

We actively encourage applications from people of all ethnic backgrounds and minority, and underrepresented groups.

Email your CV including a Supporting Statement. Please visit the Oasis Charity jobs website for further inforamtion. 

Your Supporting Statement should be a minimum of one A4 page addressing the following question:

Please expand on your CV to tell us about how your character, qualities, experience, and qualifications/training will enable you to thrive in this job.

This is a rolling recruitment campaign until a suitable candidate is found, so please submit your CV and covering letter at your earliest convenience.

Interviews are likely to take place 19th June 2024.

If you’ve not heard from Oasis by 14th June 2024 – on this occasion you were not shortlisted.

This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, while individually improving the life chances of young people. As part of the package, Oasis offers:

• Flexible working where possible with family friendly policies

· A non-contributory pension scheme, currently offering 7% employer contribution

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidate must have the right to work in the UK.

Oasis supports Equal Opportunities. Registered Charity No. 1163889

Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from).

Do you have what it takes to successfully support influencing and engagement in Scotland?

About the role:

We have an exciting opportunity for an experienced individual with first class communication skills to join the CSP team in Scotland and support them in promoting the profession and empowering members.

Liaising with, and supporting, team members across the CSP, you will assist in running successful external influencing, campaigns and lobbying, as well as organising external events, and managing communications, member networks and training.

Educated to at least A Level standard, or with equivalent experience, you will have exceptional organisational and interpersonal skills, along with proven events management and office management experience. Experience of membership organisations and supporting lobbying or campaigning activities would also be an advantage.

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

Closing date: 10am, 25th June 2024

Interview date: 9th July 2024 (virtual via MS Teams)

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages.

NO AGENCIES

Join a leading London attraction As the Head of Hosted Guest Experience -£60,000-£75,000 + Excellent Benefits

About the Role:
As the Head of Hosted Guest Experience, you will be the visionary leader responsible for orchestrating a world-class guest experience. Your role will encompass front of house operations, retail, and support for food and beverage services, ensuring that every visitor's journey through the site is memorable and exceeds expectations. Looking to attract a leader who is both operationally savvy and guest-focused, ensuring that the organisation continues to be a place where art and visitor experiences come together to create unforgettable memories.Key Responsibilities:

• Lead the Guest Experience teams to deliver exceptional front of house and retail services.
• Collaborate with internal and external partners to achieve and surpass sales targets and KPIs.
• Unify brand management across all guest touchpoints, creating a seamless visitor journey.
• Drive commercial strategies and manage operating budgets to enhance the organisation's offerings.
• Foster a culture of excellence within the team, promoting loyalty and repeat visitation.

Who You Are:

• A strategic thinker with a significant track record in senior operations and guest experience management.
• Highly numerate with expertise in budgeting and resource management.
• An excellent communicator with the ability to engage diverse audiences and stakeholders.
• A collaborative leader with strong project management and organisational skills.
• Passionate about enhancing guest experiences and motivated by guest feedback and conversion.

What We Offer:

• The opportunity to lead a dynamic team within a prestigious institution.
• A role that impacts the cultural landscape and enriches the visitor's experience.
• A supportive environment that values innovation and team development.

Apply Now:
If you are ready to take on this challenging and rewarding role, we would love to hear from you. Please submit an up-to-date CV, detailing your experience and how you can contribute to our mission of delivering a world-class guest experience.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on the Hays website.

We're looking for a Housing & Income Officer to join our Landlord services team located at our Head Office moving to Caledonian Road this year.

£32,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives.

A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.

Managing a patch of 400+ units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.

Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.

In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.

Fixed term contract of 6-9 months

Needs to be able to travel, some homeworking but priority is out on site visiting customers in their homes and having a presence in the community.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .
The ability to communicate clearly with non -housing management staff and explain cases in a non technical way.
A logical approach to problem solving and a willingness to deal with problems quickly and efficiently.
A willingness to "go the extra mile" when working with our customers

What you'll bring:

Essential:

Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

We’re hiring!

Contact is the UK charity for families with disabled children. Charity number 284912 (England and Wales). We support families, bring families together and help families take action for others – whatever their child’s disability or medical condition. We firmly believe that with the right support, families with disabled children can overcome the challenges they face, take control of their futures and focus on what matters: being together and growing together. 

Thanks to funding from the National Lottery Community Fund, we’ve got a fantastic opportunity for someone passionate about working with us to make a real difference to families caring for children with additional needs in Wales.

Your role

In this part-time, home-based role, as our new information officer, you’ll be providing vital information and support to families with disabled children in Wales, helping them adapt and recover from the Cost-of-Living Crisis and Pandemic as part of our new Building Resilience Project, across different regions of Wales.

What we’re looking for

• Knowledge and experience in working with and supporting families with disabled children in Wales.
• Good knowledge and experience in information work – specific to Wales
• Experience researching information and collaborating on producing newsletters, e-bulletins, website pages, publications
• Excellent organisational and administrative skills, along with digital skills.
• Knowledge and experience of the issues and concerns that affect families who have disabled children e.g. leisure provision, education, and respite care.
• Ability to work effectively with others as part of a team

How to apply

Please return a completed application form along with an equal opportunities monitoring form (downloadable as part of the job pack) by the date stated below.

The role is home-based and can be done from anywhere in Wales, but we have a preference for candidates living in the following counties; Wrexham, Flintshire, Denbighshire, Conwy, Gwynedd, Powys, Newport, Monmouthshire, and Cardiff.

Important dates

Closing date:  Sunday 7 July 2024 at 23:59
Interview date: Tuesday 16 July 2024

Swyddog Gwybodaeth, Cymru

Cyflog: £31,364 pro rata

Oriau: 21 awr yr wythnos

Contract: Contract tymor penodol – 22 Ebrill 2027

Lleoliad: Gweithio o gartref, Cymru

Rydym yn recriwtio!

Contact yw’r elusen yn y DU i deuluoedd sydd â phlant anabl. Rhif elusen 284912 (Cymru a Lloegr). Rydym yn cefnogi teuluoedd, yn dod â theuluoedd at ei gilydd ac yn helpu teuluoedd i weithredu dros eraill – beth bynnag fo anabledd neu gyflwr meddygol eu plentyn. O gael y cymorth iawn, credwn yn gryf y gall teuluoedd sydd â phlant anabl oresgyn yr heriau sy’n eu hwynebu, cymryd rheolaeth ar eu dyfodol a chanolbwyntio ar yr hyn sy’n bwysig: bod gyda’i gilydd a thyfu gyda’i gilydd.

Gydag arian gan Gronfa Gymunedol y Loteri Genedlaethol, dyma gyfle gwych i rywun sydd yn frwdfrydig am weithio gyda ni i wneud gwir wahaniaeth i deuluoedd sy’n gofalu am blant sydd ag anghenion ychwanegol yng Nghymru.

Eich rôl chi

Byddwch chi, ein swyddog gwybodaeth newydd, yn gweithio’n rhan amser ac o’ch cartref i ddarparu gwybodaeth a chymorth hanfodol i deuluoedd sydd â phlant anabl yng Nghymru. Byddwch yn eu helpu i addasu a dod dros yr Argyfwng Costau Byw a’r Pandemig, yn rhan o’n Prosiect Datblygu Gwytnwch newydd, ar draws gwahanol ranbarthau yng Nghymru.

Yr hyn yr ydym ni’n chwilio amdano

• Gwybodaeth a phrofiad o weithio gyda theuluoedd sydd â phlant anabl yng Nghymru, a’u cefnogi.
• Gwybodaeth a phrofiad da o waith yn ymwneud â gwybodaeth – penodol i Gymru
• Profiad o ymchwilio i wybodaeth a chydweithio ar greu newyddlenni, e-fwletinau, tudalennau gwefan, cyhoeddiadau.
• Sgiliau trefnu a gweinyddol rhagorol, ynghyd â sgiliau digidol.
• Gwybodaeth a phrofiad o’r materion a’r pryderon sy’n effeithio ar deuluoedd sydd â phlant anabl e.e. darpariaeth hamdden, addysg a gofal seibiant.
• Gallu gweithio’n effeithiol gydag eraill yn rhan o dîm

Mwy o wybodaeth

Cewch fwy o wybodaeth am beth fydd y swydd hon yn ei olygu yn y pecyn swydd

Gellir gwneud y rôl hon o gartref o unrhyw le yng Nghymru, ond byddai’n well gennym ymgeiswyr sy’n byw yn y siroedd hyn: Wrecsam, Sir y Fflint, Sir Ddinbych, Conwy, Gwynedd, Powys, Casnewydd, Sir Fynwy a Chaerdydd.

Croesewir ceisiadau gan rieni sy’n ofalwyr sydd â phrofiad o ofalu am blentyn sydd ag anabledd neu gyflwr meddygol ac sydd eisiau camu’n ôl i gyflogaeth am dâl.

Sut i wneud cais

Cwblhewch ffurflen gais a ffurflen monitro cyfleoedd cyfartal (gellir lawrlwytho yn rhan o’r pecyn swydd) a’u hanfon erbyn y dyddiad a nodir isod.

Dyddiadau pwysig

Dyddiad cau: 07.07.2024 at 23:59
Dyddiad cyfweld: 16.07.2024

Your new role

• Provide comprehensive administrative support to the Senior Director in a professional, responsible and timely manner;
• Manage enquiries to the team, being proactive and alert to the Senior Director's daily workload;
• Manage the Senior Director's diary, handling diary conflicts, and exercising sound judgement in prioritising appointments;
• Assist the Senior Director in managing their outlook inbox, responding to queries or actioning work in their absence (as required) and monitoring progress;
• Support timely and efficient distribution of papers, and other tasks required for meetings and decision-making;
• Book travel, accommodation, meeting rooms and refreshments as required; meet and greet external visitors;
• Assist the Senior Director in processing work expenses;
• Work closely with the Business Manager supporting with business and workforce planning and budgeting, recruitment, business continuity and establishment lists;
• To build influential relationships with a wide range of internal stakeholders;
• Arranging team meetings, hybrid awaydays and scheduling agenda items; and supporting in the production of agendas and minutes;
• Provide support to both the management team and Project Directors as required;
• Providing cover for other PAs as required.

What you'll need to succeed

• Demonstrable experience of excellent organisational and working in an administrative support capacity including, but not limited to, diary management, prioritising heavy workflow and working proactively in a busy environment.
• Strong interpersonal skills with experience of contributing through working as part of a team and building relationships across departments, inside and outside the organisation, across varying levels of seniority.
• Experience of working collegiately at PA level and supporting senior stakeholders.
• Excellent communication skills both written and oral with experience of tailoring to the needs of different audiences and experience of representing organisations to stakeholders.
• A strong knowledge of Microsoft Office packages, particularly Teams, Outlook, Word, SharePoint and Excel.

What you'll get in return

• £16.00 per hour (inc.holiday pay)
• 40% hybrid working - office is based in Canary Wharf
• Potential extension of contract

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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Sports Coordinator

We are seeking a Sports Coordinator to lead on the planning and delivery of a varied, creative, dynamic, safe and youth-focused sports programme.

Position: Sports Coordinator

Location: Burnt Oak, London

Salary: £28,000-£30,000 depending on experience

Contract: Full time, Permanent - 40 hours a week – (flexibility required, including regular evenings and weekend work)

About the role:

As Sports Coordinator for this leading UK Youth charity, you will deliver a sports programme through four distinct spaces: a gym/fitness suite; a sports hall; a MUGA (kick pitch); and a climbing wall. You will work with sessional staff and volunteers to ensure that these spaces are well-used and well-maintained.

You will also ensure that special projects/events that involve sports are properly organised and arranged. You will work to ensure the sports provision is ambitious, helping to deliver the charity’s overall objectives as an organisation.

About You:

To be successful in the role of Sports Coordinator you will need the following skills and experience:

• Extensive experience of delivering sporting activities to young people
• Proven experience of engaging vulnerable, disengaged or hard to reach young people in sports activities
• Experience of youth work
• Experience of managing a staff team, ideally including volunteers
• Activity or sports leadership/coaching qualifications
• Knowledge of the issues affecting young people and an ability to work with challenging behaviour and complex needs
• A willingness to work unsociable hours when required

The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. The strength of the organisation is the diversity of its people, there is a huge value on different people doing things in different ways and we welcome applications from what might be considered non-traditional backgrounds. The one thing we all have in common is our desire to raise the aspirations of young people across the country. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Other roles you may have experience of could include: Sports Coach, Youth Work, Children’s Coach, Sessional Youth Worker, Specialist Coach, PE Teach, Fitness Instructor, Sports Instructor, Lead Sports Coach, Senior Active Schools & Community Sport Coordinator, Social and Recreational Sport Coordinator, Sports & Activities Co-ordinator

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.