Property support manager jobs in Birmingham
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Accommodation-Based Services Manager
We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse.
This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse.
Please note that due to the nature of this role, we can only accept female applicants.
Position: Accommodation-Based Services Manager
Location: West Midlands (Birmingham/Walsall)
Hours: Full-time (37.5 hours per week)
Salary: £40,000
Contract: Permanent
Closing Date: 25th May 2026
You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change.
We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services
The Role
As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands.
You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services.
Key Responsibilities
- Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery
- Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover
- Take overall responsibility for safeguarding practice, including oversight of high-risk cases
- Ensure robust risk assessment, safety planning and casework standards
- Oversee referrals, admissions, occupancy and move-on processes
- Ensure effective housing management, including rent systems, housing benefit and arrears monitoring
- Maintain oversight of health and safety, property compliance and refuge security
- Lead on quality assurance, audits, monitoring and continuous improvement
- Ensure accurate reporting to funders, commissioners and senior management
- Manage budgets and monitor expenditure
- Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally
About You
You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services.
You will:
- Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development
- Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services
- Have strong expertise in safeguarding and managing high-risk cases
- Be able to lead, motivate and develop teams to deliver high standards
- Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes
- Be confident managing competing priorities and driving service improvement
- Be a strong communicator with the ability to influence and build partnerships
- Be committed to equality, diversity and anti-discriminatory practice
- Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems)
- Ability to participate in an on-call rota and work flexibly
Why Work Here
- Be part of an award-winning, specialist “by and for” organisation
- Take on a senior leadership role with real influence and impact
- Lead services that directly change the lives of women and children
- Work within a supportive, experienced and values-driven organisation
- Access ongoing professional development and opportunities to shape services
Important Information
- This post is restricted to women under Schedule 9 of the Equality Act 2010
- Enhanced DBS check required
- The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment
You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Thank you!
Who we are, what we do
Father Hudson’s Caritas (FHC) is a social and community care charity working across the Catholic Archdiocese of Birmingham. For over 124 years we have responded to need, helping people to lead fulfilled lives through our range of services and partnerships. Our work is rooted in a Catholic ethos and we welcome and support people of all faiths and none. As an organisation we have continued to adapt our services to the changing needs of those who are most vulnerable; it is an exciting time to join our organisation as we deliver our new 3-year strategy.
The Role
As our Head of Finance, you will be a key member of FHC’s Senior Management Team, providing strategic and operational leadership across finance and the wider resources portfolio (Finance, IT, Estates and Facilities). Working closely with the CEO and Trustees, you will ensure strong financial planning, robust controls, clear reporting and regulatory compliance.
As part of this senior role you will line manage the Finance, IT and Facilities Manager. We’re looking for a values-led leader who will model FHC’s organisational values, including compassion, respect, collaboration and excellence.
What we are looking for
You will be CCAB qualified and bring senior-level financial leadership experience with the ability to operate confidently in a complex, mission-driven social care environment. We’re particularly keen to hear from candidates who can combine strong technical skills, a thirst for digital transformation and effective use of resources, alongside collaborative, person-centred leadership.
Location
The role is based at our modern, purpose-built Head Office in Coleshill – St George’s House, Gerards Way, Coleshill, B46 3FG.
Closing Date: Monday 1st June 2026
Interview Date: Thursday 11th June 2026
Registered Charity
101 - 500
Our Mission is to respond to need, helping all people to lead fulfilled lives through our range of services and partnershi
The client requests no contact from agencies or media sales.
Thank you!
A senior role that sits at the heart of our mission, turning empty and underused buildings into safe, dignified places to live through our Empty Spaces to Homes programme.
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Job Purpose
The Head of Construction (Feasibility & Delivery) is a leadership and technical role responsible for the end-to-end development, delivery and stewardship of Habitat GB’s construction and property portfolio.
Key responsibilities include strategic planning and technical leadership for core aspects of Habitat GB’s domestic programme, such as the construction project pipeline associated with our Empty Spaces to Homes (ES2H) programme. The postholder will lead the feasibility, design, costing, procurement and delivery of demonstration construction projects, primarily the conversion of empty commercial and retail buildings into high-quality, affordable homes, while also ensuring the safe, compliant operation and maintenance of HFHGB-owned, leased and operated properties, including ReStore sites.
The Head of Construction (Feasibility & Delivery) is also responsible for the people management of staff, contractors and consultants and (where relevant) volunteers. Key areas of risk management that sit within the portfolio of this role include project and site health & safety, compliance and asset maintenance.
This role is central to translating Habitat GB’s mission and strategy into high-quality, buildable, scalable projects that maximise social impact.
Key Accountabilities/Responsibilities
Construction & Programme Delivery
• Lead the planning, design and delivery of Habitat GB’s demonstration construction projects within the ES2H programme.
• Contribute technical leadership to programme strategy, performance monitoring, evaluation and learning.
• Work collaboratively with other ES2H workstreams (Advocacy, Research, Scalability) to ensure projects inform and support wider systems change.
• Provide expert construction input into organisational decision-making, risk management, and strategy implementation.
Building Pipeline Development & Feasibility
- Lead the identification, assessment and prioritisation of potential conversion opportunities across Great Britain.
- Conduct frequent site visits to assess empty or underutilised commercial buildings.
- Undertake and/or oversee:
- Building diagnostics and technical surveys
- Early identification of structural, asbestos, planning, fire and compliance risks
- Location-based risk profiling (logistics, supply chains, neighbourhood constraints)
- Act as the organisation’s technical authority on building viability and conversion risk.
Design, Specification & Cost Leadership
- Develop initial design concepts, spatial layouts and performance specifications that balance cost‑efficiency, compliance, buildability and the dignity of residents.
- Ensure all designs meet relevant statutory and organisational requirements, including:
- UK Building Regulations
- Fire safety and CDM 2015
- Sustainability and environmental standards
- Provide client side cost leadership and quantity surveying oversight across projects, including:
- Preparing feasibility cost models, early stage estimates and robust construction budgets
- Assessing and benchmarking contractor quotations and negotiating best value outcomes aligned with charitable objectives
- Maintaining effective cost control and financial visibility throughout delivery
- Lead the appointment and management of architects, planning consultants and specialist technical advisors as required.
Construction Delivery, Contractor & Site Management
- Identify, appoint and manage contractors, subcontractors and consultants on a project-by-project basis.
- Ensure projects are delivered: safely; to specification; on time and within approved budgets
- Combine on-site leadership with remote project management, using digital tools, dashboards and reporting systems.
- Maintain a national overview of live and pipeline projects, providing the Executive Team with clear, real-time updates on milestones, risks, spend and cashflow, and delivery confidence.
Health, Safety & Risk Management
- Be responsible for Health & Safety across Habitat GB’s construction and property portfolio.
- Ensure full compliance with relevant legislation, including CDM 2015.
- Oversee:
- Risk assessments and method statements (RAMS)
- Training and inductions
- Incident reporting and corrective actions
- Ensure a strong safety culture across construction sites and property sites, working closely with the Site & Property Maintenance Officer to delivery their responsibilities successfully and safely.
- Work with colleagues to ensure appropriate insurances are in place.
Financial Management & Reporting
· Own construction and maintenance budgets, ensuring strong financial control and value for money.
· Lead procurement processes for works, materials, and equipment.
· Work closely with Finance to ensure accurate forecasting, cost tracking, and timely payment of invoices.
· Maintain robust project management tools, trackers, schedules, and cost sheets.
· Provide regular input into organisational performance reporting, risk registers, and assurance processes.
People Leadership & Culture
· Line-manage and support direct reports, setting clear objectives, and providing regular supervision and development.
· Lead, motivate, and develop a high-performing, values-driven team and contractor network.
· Ensure good practice management of consultants, contractors and volunteers.
· Role model Habitat GB’s values, including commitment to equity, diversity, inclusion and safeguarding.
Person profile:
· Extensive experience in UK construction project management, particularly refurbishment and conversion projects, with responsibility spanning early feasibility through to delivery.
· Strong technical understanding of:
• UK Building Regulations and fire safety requirements
• Permitted Development rights and planning constraints
• Health & Safety management, including CDM 2015
· Strong client‑side commercial judgement, with proven ability to develop feasibility cost models, set and manage construction budgets, and maintain effective cost control across projects.
· Demonstrated experience appointing and managing contractors, consultants and procurement processes to deliver best‑value outcomes.
· Strong leadership and people management experience, including the ability to lead teams, contractors and consultants with credibility and clarity.
· Relevant construction or built‑environment qualification, or equivalent senior professional experience (e.g. MCIOB, MRICS or similar).
· Valid CSCS card.
· Recognised Health & Safety qualification (e.g. IOSH or SMSTS).
· Full UK driving licence.
Skills and competencies:
· Technically confident and commercially astute, with the ability to exercise sound professional judgement and make high-quality decisions in complex or ambiguous situations.
· Comfortable operating across strategic leadership and hands-on problem solving, particularly within refurbishment and conversion projects.
· Highly organised, with the ability to prioritise effectively across multiple concurrent workstreams, sites and geographies.
· Confident and collaborative communicator, able to work productively with internal teams, partners, volunteers, contractors and external stakeholders.
· Willing and able to travel extensively across Great Britain in support of project development and delivery.
To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, using the link on our website. Closing date is Monday 25th May 2026.
Registered Charity
21 - 50
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
