Public facing jobs
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
As Policy Officer you'll use your expertise to influence change on key areas, including housing, household costs and income. You'll investigate complex policy areas and translate these into engaging and accessible content for reports and briefings to build a compelling evidence base to directly impact national policy. You will conduct vital qualitative and quantitative research, ensuring our policy positions are robust and informed by real-life experiences, speaking directly to older people in financial hardship. You will also have opportunities to work with a range of external stakeholders to develop and advocate for our key policy calls.
You will have experience of conducting research and producing high-quality written analysis, with excellent written and verbal skills to effectively tailor information for different audiences. You will be able to apply your existing understanding of public policy, policymaking processes and advocacy to create positive change. You'll need experience of building strong working relationships with diverse internal and external stakeholders. Above all, you will have a genuine passion for our cause!
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week. It is a fixed term contract for up to 12 months.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting our Careers page.
Application Process:
To apply, please visit our website and submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS will be required for this role.
Closing Date: Sunday 16th November 11:59pm
Planned Interview Dates: Wednesday 26th – Thursday 27th November
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
Travel: Occasional travel to Arthritis UK offices (London, Chesterfield, Cardiff, Belfast, Glasgow)
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We’re looking for a Policy Officer who will make a difference to health and social care policy for people with arthritis.
Within the Chief Executive’s Office, the UK Advocacy and Health Intelligence Department are focused on creating lasting change. We identify creative policy solutions in response to the challenges people with arthritis face. We influence decision-makers through stakeholder engagement, public affairs activity and by campaigning alongside people with arthritis. We have expertise across health and care services, public health, and employment policy. We also work in collaboration to influence medical research and data policy and play an active role in several cross-sector groups.
About the role
The purpose of this role is to drive policy development across our policy priority areas. The Policy Officer will lead on specific policy projects, commissioning research, developing policy positions, and producing reports and consultation responses.
This role will cover a broad range of issues across one of our strategic goals – prevention and diagnosis; access to treatment; and living well with arthritis. Our approach considers the needs of people of all ages who have arthritis.
The Policy Officer will also contribute to the wider work of the team, working closely with colleagues in the Nations Teams, the Research Directorate and the wider charity, including by representing us on cross-sector policy groups, drafting briefings, and participating in events and conferences.
We’ll give you autonomy, variety and challenge with opportunities to work with inspirational campaigners, attend events in Parliament and meet senior stakeholders in Government. We’re a supportive team who will value your well-being and professional development.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Understanding of policy issues relevant to people with long-term conditions or disability.
- Experience of working in a policy team.
- Experience of developing and influencing health and social care policy.
- An ability to think creatively and communicate effectively.
- An enthusiastic, adaptive and flexible approach.
As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings.
As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Benefits
Your excellent benefits include:
- Flexible hours, environments and working practices to promote a healthy work/life balance.
- Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
- Simplyhealth cash plan.
- Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
- Learning and personal development opportunities.
- Competitive annual leave, with the option to buy/sell up to five days per year.
- Generous pension plan, with employer contribution of up to 10%.
- Life Assurance plan (4 x salary).
You must be based in, and hold the right to work in the UK to apply for this position.
Application deadline and shortlisting
We advise candidates to apply early as we reserve the right to close applications ahead of this date.
Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Interview
Interview date to be confirmed.
As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers
This is a full-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.
Richmond Carers Centre has the mission to help unpaid adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.
As a Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to adult carers and a commitment to enhancing their health and wellbeing. Much of your work will involve actively listening to carers, often via the phone support line, providing information, advice and support.
As part of the Adult Carers Support Team, you will also be involved in organising breaks for carers, outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. Part of the role will also aim to improve the identification, recognition and understanding of the needs of adult carers, raise the profile of adult carers and ensure adult carers needs are met. You will also be expected to work with our volunteers and to use appropriate monitoring and evaluation reports to show our funders what we have achieved.
You will be someone:
- Who works in a person-centred way
- Is enthusiastic, empathetic and detail conscious
- Communicates well by phone and in person
- Has an understanding of social care particularly in relation to carers
- Has experience of working with clients who have support needs
- Has experience of producing reports for monitoring and evaluation
- Is numerate and has knowledge of budgeting
- Is able to gather and assess information efficiently and think creatively to come up with solutions
- Has good communication skills including spoken, written and presentational
Main Duties include:
- To provide a regular telephone support-line, face-to-face and email support, offering appropriate, generic advice
- To offer a range of service delivery options and be involved in providing those options e.g., breaks, group work, leisure activities or other outreach activities
- To encourage and assist carers and those they care for to access Care Needs Assessments and Carers Assessments and to take up services that will enhance their lives
- To complete individual grant applications with carers for respite or if they are experiencing financial hardship due to the cost-of-living crisis
- To work where appropriate with other service providers/agencies to promote the carer agenda or jointly deliver carer support issues
- To be proactive in the registration of carers living or caring for someone within the London Borough of Richmond upon Thames
- To keep accurate records of group and individual carer engagement for monitoring and evaluation purposes
- To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public
What you are doing now:
- You might be working for or volunteering in a similar charity
- You may be working in social care for a local authority or district council
- You may have the skills we need from some other combination of work and volunteering
- Or you may be looking to return to the workforce after a timeout for personal reasons
In any event if you feel you meet the skills we need, we would like to hear from you
Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.
Benefits of working for Richmond Carers Centre:
- 28 days annual leave plus bank holidays per year (pro rata)
- Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
- Workplace Pension Scheme with Peoples Pension
- Flexible working/option of working from home (subject to CEO approval)
- Equipment and support to be set up to work from home
- Paid time off for medical appointments
- Employee Assistance Programme (EAP)
- Training and personal development opportunities
- Staff away days and socials
- Access to shared resources and training opportunities
- Supportive and friendly working environment
To apply for the role please send your CV and covering letter outlining how you meet the key requirements for the role to our HR Consultant; Viv Sage.
Applications will be reviewed on a rolling basis, therefore please submit your application early to avoid disappointment, as this role may close before the closing date.
Closing date: Friday 28th November 2025
Shortlisting date: Ongoing throughout with Viv Sage
Interview dates with Richmond Carers Centre: Weeks commencing 8th December and 15th December
Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.
The client requests no contact from agencies or media sales.
If you are an ambitious, audience-focused communications and marketing professional who wants to work with a passionate team, in a unique cultural and heritage visitor destination, then look no further.
About Crystal Palace Park
At over 200 acres, Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich, unique heritage, including the 170-year-old world-famous Dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.
In September 2023, after 25 years of community campaigning, Crystal Palace Park Trust took over custodianship of this historic landscape and its unique venues via a 125-year lease from the London Borough of Bromley. We are now working closely with a wide-range of partners to deliver a multi-million-pound regeneration and restoration project that will save the park's globally unique heritage and drive a 35% increase in annual visitor numbers.
The Senior Manager, Audience & Communication will have a critical role to play in the coming years; driving engagement with larger, more diverse audiences as we establish Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.
About the role
The role of Senior Manager, Audience & Communications offers a hugely exciting opportunity for a creative, dynamic and strategic communications and marketing professional to join the charity at a pivotal moment in its evolution.
You will be able to develop and deliver creative and compelling multi-channel campaigns to meet objectives including:
- Raising the profile of the park and its iconic, award-winning indoor and outdoor venues, such as the Crystal Palace Subway, Italian Terraces, and Concert Platform, as a home for world-class arts, culture and heritage;
- Broadening access, deepening participation and extending reach with larger and more diverse audiences;
- Providing a high level of customer service to park visitors, users and the surrounding communities;
- Supporting income generation as part of the Trust’s remit to deliver an innovative new business model to underpin a sustainable and vibrant future for this complex and historic landscape; and
- Promoting opportunities for local residents to get involved in caring for this unique landscape such as volunteering, membership and philanthropic giving.
To help achieve these objectives you will oversee the work of a Senior Communications & Marketing Officer to ensure the smooth and efficient delivery of all communications and marketing channels whether digital, press or physical in-park signage.
How to apply
For more information on how to apply, please download the application pack and submit the required documents by the closing date of 10am on Monday 17 November 2025.
Crystal Palace Park Trust is an equal opportunities employer. We believe that our staff should represent the communities, organisations, and individuals that we work with and support. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, religion, or nationality.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Officer
Working Hours: 37 hours per week
Salary: 28,050 to 31,000 per annum
Contract: 12 months
Location: Hatfield Office/Hybrid - Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
We are looking for dedicated and passionate Events Officer to join our team based in Hatfield!
How will you make a difference?
Manage, develop and evaluate an engaging programme of events fundraising, and support the Community Fundraising Officer when delivering local events to raise a target income of £90k . Support groups and individuals organising fundraising events and activities on behalf of hyh. To support the development and delivery of the Communications Plan.
What can we offer you?
- A supportive and inclusive work environment
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- Holiday purchase scheme
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Hybrid working - option to work from home to be agreed with line manager
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash – A healthcare cash plan offering cash back on a range of healthcare related treatments including optical, dental and complementary treatments. Unlimited access to a 24/7 health and stress related helpline and discounted gym memberships.
What will you be doing?
Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team
- Identify, develop and support existing and new community and events fundraising activities to increase and generate significant net income and supporter engagement
- Provide excellent donor care for all fundraising activities, to develop productive and lasting relationships with the community and convert them into loyal supporters
- Assist the Head of Fundraising & Communications in the development and delivery of hyh’s Events and Communications Plans
- Update donor CRM databases and website
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 24th November 2025.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced leader with a passion for healthcare, excellence and client-centred service? MSI Reproductive Choices UK is seeking a Regional General Manager to lead our South London region ensuring the delivery of safe, sustainable, and high-quality reproductive health services.
Location: South London
Hours: 37.5 hours, Monday to Friday
Contract type: Permanent
Salary: £51,078.01 - £56,441.20 (depending on experience and skills)
About the Role
As Regional General Manager, you will:
- Lead and inspire multidisciplinary teams across Treatment Centres.
- Ensure compliance with CQC and regulatory standards as the Registered Manager and Controlled Drugs Accountable Officer.
- Drive continuous improvement in client safety, experience, and operational sustainability.
- Develop and implement strategic plans aligned with organisational goals.
- Champion a culture of inclusion, innovation, and excellence.
- Provide clear, supportive leadership that encourages development, accountability, and innovation.
Key Responsibilities
- A people-first leadership style that inspires, motivates, and brings out the best in others, acting as a role model.
- Proven ability to build strong, engaged teams and lead through change with confidence and empathy.
- Highly developed interpersonal, negotiation and influencing skills and a proactive approach to conflict management and resolutions.
- A track record of developing talent, driving performance, and creating a positive workplace culture.
- Recruitment, induction, and training of a full service delivery team including local leadership
What We’re Looking For
Essential Skills & Experience:
- Proven leadership of dispersed teams and P&L responsibility.
- Strong interpersonal, negotiation, and communication skills.
- Excellent knowledge of compliance, regulatory, and governance frameworks.
- Competence in data analysis, reporting, and using performance metrics to drive improvement
- Experience in client-focused service delivery and performance management.
- A passion for inclusive leadership and service excellence.
Desirable:
- Experience in private healthcare or NHS.
- Registered Manager status or equivalent leadership experience.
Why Join MSI?
- Forget about the worry over mileage or travel expenses - we've got you covered! Your expenses are reimbursed quickly, within just 10 days
- Enjoy (alongside 25 days annual leave plus bank holidays) enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday
- Take advantage of perks and discounts on over 4000 retail and hospitality outlets through your Blue Light card
- Access our Employee Assistance Programme and Doctor Line through Westfield Health – 24/7 access to a GP over the phone who can prescribe
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
Ready to lead with purpose?
If you're passionate about developing people, driving engagement, and leading with impact, we want to hear from you.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This role provides expert, strategic advice to BSPD on national policy and system-level issues affecting children’s oral health. The Special Advisor will support the Executive and Council through horizon scanning, policy analysis, and strategic guidance on relationships with government, NHS England, and other external stakeholders.
This is a non-trustee, non-media-facing advisory position, working behind the scenes to inform BSPD’s policy priorities and strengthen its evidence-based advocacy.
Please submit the following:
- A short CV (maximum three pages) outlining relevant professional and policy experience.
- A covering statement (maximum 1 page) explaining your suitability for the role and motivation for applying.
The British Society of Paediatric Dentistry (BSPD) is the national society dedicated to improving the oral health of children from birth to 16.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
READY TO DRIVE A SOCIAL ENTERPRISE FORWARD?
MOTIVATED BY PURPOSE, NOT JUST PROFIT?
GOT A GREAT EYE FOR DETAIL?
WE’RE RECRUITING A GENERAL MANAGER...
Can Do is a start-up using digital technology to create social change. Founded by award-winning social entrepreneur Mark Johnson MBE, Can Do is building an innovative platform to help vulnerable people take control of their lives and access the services they need.
Mark is looking for a General Manager to work alongside him. Mark is an entrepreneur and creator. To balance this, he needs someone steady, organised, and practical to turn ideas into plans and keep the day-to-day operations running smoothly.
He’s looking for someone who:
· Has experience of general/project management in a social enterprise or start-up
· Is calm, steady and level-headed
· Has meticulous attention to detail and is a practical organiser who gets things done
· Can use digital and AI tools to simplify processes
· Is empathetic and purpose-driven to help people
The role is flexible – full-time, part-time, or a great option for someone returning to work.
This isn’t just another job, it’s a chance to help build a start-up with huge potential to scale.
Think this sounds like you? Let’s start a conversation.
WHO WE ARE.
Can Do is a start-up using digital technology to create social change. Founded by award-winning social entrepreneur Mark Johnson MBE, Can Do is building an innovative platform to help vulnerable people take control of their lives and access the services they need.
Our mission is to put power back where it belongs: with the people who use services. Because we believe that if you think you can, you can.
THE ROLE
Mark is looking for a General Manager to work closely with him. He is an entrepreneur and creator. To balance this, Mark needs someone steady, organised, and practical to turn ideas into plans and keep the day-to-day running smoothly.
This is a start-up role: exciting, busy, and varied. There’s a lot to do, and you’ll need to be efficient, flexible, and ready to roll up your sleeves.
It’s about working with purpose, building something new, and making a real difference.
WHO WE’RE LOOKING FOR
· Someone with experience in project management, operations, or general management in a social enterprise, or small start-up
· A meticulous and practical organiser who enjoys making things work and getting things done
· Someone who wants to work with purpose, helping build a socially oriented organisation
· Efficient, empathetic, and comfortable juggling a wide range of tasks
· Tech-savvy and confident using AI/digital tools to make processes simple and efficient
· Flexible: this role could be full-time, part-time, or suit someone returning to work
WHAT YOU’LL DO
· Project management: Plan and manage projects from start to finish, making sure deadlines are met and everyone delivers on their part.
· Meetings and follow-up: Organise and run management meetings, keep notes, and make sure agreed actions happen.
· Governance: Oversee compliance and act as Company Secretary, keeping records accurate and up to date.
· Finance: Use Xero and work with accountants/bookkeepers to oversee budgets, accounts, and financial reports so the numbers are always clear.
· Fundraising and business development: Support funding applications, proposals, and relationships with partners to bring in new opportunities.
· Operations: Keep the day-to-day running smoothly — from diary management and HR basics to coordinating contractors.
· Communications: Maintain simple but effective comms, updating the website and keeping social media active.
SKILLS & QUALITIES
· Strong organisational and project management skills
· An excellent writer, whether contracts, bids or public facing materials
· Experience of operations, governance, and finance oversight in a small organisation, ideally a social enterprise or startup
· Confidence managing budgets and financial reporting (not a finance role, but able to keep track)
· Able to communicate clearly and keep people focused
· Empathetic, socially minded, and committed to putting people first
· Steady, reliable, and happy working in the background to let others thrive
EQUALITY & DIVERSITY.
Can Do welcomes applications from people with lived experience of social challenges. We are committed to ensuring diversity and inclusion in our recruitment process and workplace culture.
Can Do is a start-up using digital technology to create social change.
The client requests no contact from agencies or media sales.
Location: Reading, Hybrid
Hours: 37 per week
Salary: £66,000
Contract Type: Permanent
Campaign Closes: 11th November 2025
First Stage Interviews: 17th & 19th November 2025
Second Stage Interviews: 24th November 2025
Make-A-Wish UK is entering a bold new chapter. With an ambitious five-year strategy to scale the number of wishes we grant and reach every eligible child, we’re looking for a visionary leader to help us tell our story like never before.
As our Head of Brand, Communications & Entertainment, you’ll play a pivotal role in shaping how the nation sees, hears, and connects with Make-A-Wish UK. You’ll lead a talented team of creatives, communicators, and digital experts to build a brand that inspires action, deepens engagement, and drives transformational impact.
This is more than a communications role, it’s a chance to lead a movement. You’ll develop and deliver a powerful brand and communications strategy, forge high-impact partnerships with media and entertainment leaders, and ensure our message resonates across every channel and audience. From internal culture to national campaigns, your leadership will help us reach more children, faster.
We’re looking for someone who brings strategic vision, creative flair, and an understanding of how to lead change and embed new delivery models. If you’re passionate about storytelling, brand building, and making a real difference in children’s lives, we’d love to hear from you.
Core Purpose
This leadership role is part of the Make-A-Wish UK Extended Leadership Team (ExLT) and is responsible for shaping and driving Make-A-Wish UK’s brand, communications and entertainment strategy. Ensuring the charity is powerfully positioned in the hearts and minds of the public as an organisation to support and donate to.
Leading a team of expert communications, content and digital specialists, the role will champion a strategic and scalable approach to brand, content, and communications. It will ensure our messaging cuts through across all internal and external touchpoints, consistently reflecting our mission to grant a wish for every eligible child.
The Head of Brand, Communications and Entertainment will also oversee the strategic development of key entertainment relationships, including celebrity talent, influencers, media partners, and broadcasters, to amplify our brand presence and support wider organisational objectives.
As a key member of the ExLT, this role will collaborate across departments to strengthen Make-A-Wish UK’s profile, build meaningful connections with stakeholders, and inspire audiences to engage with and support our cause.
Essential Criteria
- Proven experience (5+ years) within senior level brand role including Head of Department or communications/strategy roles, ideally within the charity or not for profit sector.
- Demonstrated success in developing and delivering integrated communications strategies that drive awareness, engagement, and support.
- Proven experience leading organisations through change and successfully embedding new delivery models to improve impact, efficiency, or engagement
- Knowledge of how to develop a consistent brand voice and style.
- Ability to conduct market research, competitive analyses and research on potential target audiences.
- Strong understanding of digital communications, including social media, email marketing, and website content strategy.
- Experience managing crisis communications and safeguarding organisational reputation.
- Understanding of how marketing strategies relate to charity and income targets.
- Expertise in project management and ensuring teams meet timeline and budget objectives
- Demonstrable experience of leading and managing high-performing teams.
- Strong leadership and people management skills, with the ability to inspire, coach, and develop others.
- Ability to pivot between project details and big-picture goals.
- Strategic thinker with the ability to translate insights and data into actionable plans
- Collaborative mentality and openness to work with different stakeholders, internally & externally.
- Analytical mindset well-versed in quickly spotting trends
- Exceptional stakeholder management experience and proven track record of working strategically with media, influencers, and entertainment partners to amplify brand messaging.
- Ability to manage competing priorities in a fast-paced environment, demonstrating flexibility and resilience.
- Strong understanding of the charity sector and Make-A-Wish’s mission.
- Proficiency in analytics and data-driven decision making.
- Excellent networking and relationship building skills to meet strategic objectives
Key Responsibilities
Brand Leadership
- Lead the development and implementation of Make-A-Wish UK’s brand strategy, ensuring it reflects our mission, values, and commitment to children and families.
- Act as brand guardian, maintaining consistency and integrity across all communications and channels, and ensuring alignment with Make-A-Wish International guidelines.
- Use audience insights and market trends to evolve brand positioning, ensuring it remains relevant, compelling, and inclusive.
- Champion brand understanding across the organisation, enabling teams, volunteers, and partners to represent Make-A-Wish UK authentically and effectively.
- Identify and cultivate strategic relationships with media and brand partners, that amplify brand visibility and engagement. Leverage these collaborations to enhance brand equity, reach new audiences, and support long-term brand development goals.
Communications Strategy
- Develop and deliver a communications strategy that builds public awareness, deepens understanding of our mission, and inspires support.
- Lead the creation of impactful campaigns and storytelling that highlight the transformative power of a wish and the voices of children, families, and supporters.
- Lead on providing expert guidance to teams on integrated communications planning and execution, ensuring alignment across all public-facing activity.
- Manage crisis communications, safeguarding the charity’s reputation and ensuring clear, compassionate responses.
- Lead the development of a scalable and strategic framework for the delivery of organisational campaigns including service delivery, volunteering, fundraising and internal communications.
- Lead the development and implementation of a cohesive internal communications strategy and framework that fosters alignment, engagement, and a strong organisational culture
Entertainment & Talent Engagement
- Strategically manage relationships with entertainment partners, influencers, and public figures to amplify our message and support wish granting, fundraising, and events.
- Oversee entertainment-related activity, working with the team to develop consistent processes and high standards of engagement.
- Support the Talent Manager to cultivate new strategic partnerships with agencies and representatives to expand opportunities and increase visibility, ensuring alignment with our values and goals.
Digital & Media Engagement
- Lead the charity’s digital communications strategy, ensuring a vibrant, engaging presence across all platforms.
- Oversee the integration of digital marketing to support fundraising, awareness, and community building,
- Build and maintain relationships with media outlets, influencers, and partners to maximise positive exposure and advocacy.
Team Leadership & Collaboration
- Provide inspiring leadership and development for the Brand, Communications & Entertainment team, fostering a collaborative, inclusive, and high-performing culture.
- Support and role-model cross-functional collaboration, ensuring communications activity aligns with organisational priorities and supports other teams effectively.
- Represent Brand, Communication and Entertainment at the Extended Leadership Team (ExLT), contributing to cross-charity strategy, insight sharing and project delivery.
- Represent Make-A-Wish UK and nurture key relationships as required.
Measurement & Insight
- Work with the Head of Insights and Innovation to develop and apply insights to inform strategic planning.
- Define and track key performance indicators to assess the effectiveness of brand and communications activity, presenting to the senior Leadership Team and Board as required.
- Capture and report on data and learnings, embedding continuous improvement and sharing best practice across the organisation.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for an Engagement Officer in our Northern Ireland team, to deliver opportunities for audiences to connect with woods and trees through a range of engagement activities both on our own estate and in partnership with others. This role is responsible for providing communications support including the creation of physical and digital assets.
THE ROLE
• This is a key role in the Northern Ireland team and it will be responsible for improving the visitor experience on our estate and inspiring new and existing supporters to give time, voice and money to our cause.
• Lead on the public engagement aspects of our visitor offer at key sites across Northern Ireland, working with estate colleagues to plan activities, communicate key messages and improve visitor experience
• Plan and deliver an annual engagement plan for the country, identifying key audiences and activity (on and off our estate) to most effectively achieve our objectives
• Support the development of improved visitor experience at key sites including data collection, visitor monitoring, evaluation and interpretation planning
• This role is a full time, fixed term contract for 12 months.
• This role requires the successful candidate to undergo and DBS check as part of their pre-employment.
THE CANDIDATE
• You’ll have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count
We are looking for candidates who have the following experience:
• Planning and delivering high quality face to face engagement activities ideally within a public facing visitor setting
• Planning and developing appropriate engagement materials for a variety of audiences including visitors and supporters
• Working with communities including young people, schools and community groups
• A working knowledge of what constitutes successful interpretation, ideally with experience of planning and implementing creative interpretation features to engage with visitors
• Understanding about Heath and Safety in public engagement and what constitutes a successful visitor experience
• You must have a proactive ‘can-do’ attitude, excellent communication skills, be commercially aware and able to build effective partnerships internally and externally.
• The role is based in Northern Ireland and will require the successful candidate to travel across the country with occasional UK travel. A full driving licence is required.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use Policy - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
First Stage Interviews will be held via Microsoft Teams on Monday 1st December & Tuesday 2nd December.
The client requests no contact from agencies or media sales.
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work, and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.
Our benefits include:
- Excellent pension scheme (up to 12% employer contribution)
- Private medical insurance, life assurance, dental insurance, healthcare cash plan (via salary sacrifice), eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose where to take your bank holidays throughout the year)
- Generous annual leave (starting at 25 days)
- Flexible working arrangements
The Role
What will I be doing?
As Project Officer, Workforce Partnerships, you’ll be part of the Education and Workforce team, supporting our mission to build a strong, diverse physics workforce for the future. Your work will help leverage our evidence and insights to identify and develop institutional partnerships through which we can deliver sustainable impact against our Skills priorities.
You will also take a lead in celebrating the crucial role of physics-related technical talent in the workplace through operational administration of our flagship Technical Skills Awards.
You’ll support the delivery of projects, working closely with colleagues across the organisation, IOP Members and external stakeholders.
Projects and activities you may work on include:
- Supporting stakeholder mapping and engagement activities to drive impactful new partnership development.
- Helping to design and deliver workshops, events and engagement campaigns. As an example, this could include supporting the development of case studies, and digital and print collateral, to raise the awareness and visibility of physics-related routes to employment.
- Leading the annual cycle of delivery, administration and operation of the IOP’s Technical Skills Awards.
- Supporting the management of project processes including bids, contracts, MOUs, budgets and reporting.
Who will I work with?
- Manager, Workforce Partnerships (line manager)
- Colleagues across the Education and Workforce team, as well as others in Policy and Public Affairs, Science, Business and Data Insights, Communications and Marketing, Public Engagement, and Membership and Inclusion.
- Members, employers and other key stakeholders in the education, social mobility, training and skills landscape.
What skills and experience do I need?
Essential:
- Project management, programme and events administration, with the ability to effectively manage multiple workstreams.
- Experience writing and maintaining accurate documentation, including reporting for senior boards and committees.
- Experience of developing partnerships with expertise in stakeholder management and engagement to drive organisational profile and influence.
- Strong communication skills with the ability to tailor communications to a diverse range of audiences through face to face, written and digital methods.
Nice to have:
- Familiarity with cross-functional collaboration, supporting alignment across diverse teams and disciplines
- Knowledge of, or willingness to build, domain knowledge of skills stakeholder audiences
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!
Application
Please include a cover letter stating how you meet the person specification and a copy of your CV.
Why should I want to work at the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
To apply for this role please click the link below, best of luck with your applications!
We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Policy Specialist (Children and Young People)
Are you interested in improving the lives of children and young people with a learning disability? Can you turn complex ideas into evidence-based policy? Are you a skilled communicator able to influence decision-makers? If so, we would love to hear from you!
We are currently looking for a Policy Specialist to join Mencap. This position sits within the Policy and Public Affairs teams of Mencap’s Campaigns, Advocacy and Activism Directorate (CAA). You will work closely with our influencing, information and advice, campaigning, and research work, as well as sector partners like the Disabled Children's Partnership.
This is an exciting new role to deliver policy change and enhance the rights of children and young people with a learning disability. At a key time to influence Special Educational Needs and Disabilities (SEND) education reform, we are seeking a policy specialist to shape policy work that reflects the needs and experiences of children, young people, and their families. Working within the policy team, you will be responsible for developing evidence-based policy work and influencing decision-makers.
This is a full time position (37.5 hours per week). We are flexible with your work location, but there may be some occasional travel needed to our London office or Westminster.
You will:
- Translate complex work into clear and persuasive policy briefings, consultation responses and reports.
- Work within wider coalitions of charities, building collaborative relationships and ensuring that the needs and priorities of our community are addressed.
- Develop and expand Mencap’s ‘Policy Shapers’ work, ensuring our work reflects the experiences of children and young people with a learning disability and their families.
- Support our information and advice team, briefing them on important developments, inputting into casework discussions relevant to your areas of work, and supporting the creation of public information resources.
- Represent Mencap at meetings and events, with MPs, civil servants, and sector partners.
- Identify and analyse relevant research to develop evidence-based policy recommendations.
You will bring to this role:
- Experience of working on public policy issues.
- Strong communication skills: experience tailoring your messaging to a variety of different audiences and representing an organisation.
- Experience building positive relationships and working collaboratively to achieve outcomes; able to positively challenge, negotiate and compromise.
- The ability to work on your own initiative while contributing to team priorities and sustain enthusiasm under pressure.
- Experience analysing evidence to develop recommendations.
- Knowledge the issues facing children and young people with a learning disability and/or the SEND system, as well as the wider parliamentary system.
- Passion about making the world a better place for people with a learning disability.
If you're passionate about driving meaningful change for children and young people with a learning disability and you're ready to use your policy expertise to make a real impact, please apply now with an up-to-date CV. This role will close on Monday 27th October. Interviews will be held via Microsoft Teams during the week commencing 3rd November.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
- Everyone is expected to treat people well and make Mencap an inclusive organisation.
- Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
- Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
External Affairs Officer
The College of Sexual and Reproductive Healthcare. Salary: £29,557
The College of Sexual and Reproductive Healthcare (CoSRH) believes that access to quality sexual and reproductive healthcare is a fundamental right. This is why we are working together with our 14,000 members and partners to shape better sexual and reproductive health for all.
CoSRH is the leader in the field of sexual and reproductive healthcare, and we are the voice for healthcare professionals working at the frontline of Sexual and Reproductive Healthcare (SRH) in a range of settings in the community and primary care. Our members include SRH specialists, GPs, nurses, midwives and pharmacists. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the lifecourse for all.
CoSRH’s External Affairs Team influences policy and practice through evidence-based advocacy as well as raising awareness of SRH rights among the public. We aim to develop policy, build partnerships to enhance influencing ability, and provide external communications inclusive of media relations in order to promote the goals set out in CoSRH’s Hatfield Vision and Organisational Strategy, through the promotion of the highest standards in the field of SRH.
About the role
This role plays an integral part in helping produce and develop the outputs of the External Affairs team. The activity of the role focuses on undertaking policy, influencing and other public affairs activity inclusive of ensuring the CoSRH’s Hatfield Vision achieves its aims to improve reproductive healthcare for all, and assisting the All-Party Parliamentary Group on Sexual & Reproductive Healthcare (SRH) with its programme of activity.
We are looking for an enthusiastic individual with an interest in healthcare policy and a passion for improving society. Experience of working in policy, public affairs, campaigning, as well as experience of working in a project environment is desirable. Excellent writing skills are essential, as is a broad understanding of communications techniques to engage policy makers around the issues that clinicians and the public alike face.
CoSRH offers a flexible working pattern, including hybrid working to suit the individual, with the option of working in the offices of the Royal College of Obstetricians and Gynaecologists in London Bridge, where the CoSRH is situated. The CoSRH also offers a package that includes a first-class pension scheme, generous annual leave and a season ticket loan.
Please see attached Job Description for further details.
We will offer you:
- We offer a range of benefits at CoSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave
- Flexible working culture
- Pension and life assurance scheme:
- 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Interest free season ticket travel loans
- Enhanced maternity, paternity & adoption pay
- Free eye tests
- Training and development
- We want our staff to feel invested in and have the time and space to grow, learn and develop in their roles. We provide a range of learning and development opportunities, from webinars and conferences to bespoke training sessions.
To Apply
Deadline for applications is 23:59 on Sunday 30th November.
Interviews are likely to take place on Monday 15th and Tuesday 16th December.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference in people’s lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our Buckinghamshire Team.
As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility due to the role involving travel around Buckinghamshire, excellent communication, and the ability to handle sensitive information confidently.
Hours of Work: Full-Time: 37 hours, 5 days per week working between Monday to Friday 9am – 5pm
Location: Home based with travel in and around the Buckinghamshire area.
(Applicants must live within the area; have a full driver’s licence and access to their own transport)
Salary: starting salary £24,242.40 per annum
Contract type: Permanent
Independent Advocate Requirements:
Strong communication and time management skills to successfully work remotely.
Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.
Desirable:
Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
Demonstrable experience working with vulnerable adults.
Working knowledge of public and voluntary organisations.
Benefits:
25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
Discretionary shutdown days at Christmas with up to 4 additional days leave.
1 Community Leave Day per annum.
Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
Auto enrolment Pension plan
Death in service cover.
Bike to work scheme.
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients’ best interests.
Think you are the perfect fit for this Independent Advocate role? Don’t wait, click apply now!
Closing Date: 9AM, Friday 7th November 2025 (We reserve the right to close this vacancy early)
Interview Date: TBC
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We’re proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
Successful applicants will need to obtain business insurance for their own vehicle.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce/this team/department/job role.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
The client requests no contact from agencies or media sales.
Deadline for applications: 9am on Monday 24th November 2025
Salary: £35,327 per annum, pro rata
Contract: Fixed Term contract to 31st March 2027, Full Time (37.5 hours per week) We operate a blended working approach where you will be required to work in the office two days a week, Wednesday & one other day tbc
About The Role
As a Grants and Learning Officer, you’ll be helping us to deliver our ambitious, nationwide grants programme. We currently support over 500 grassroots organisations and 18-30 year old creatives, and have a busy grants cycle to manage, alongside ever-increasing numbers of applications.
This year, we’re building and migrating to a new grants database and you’ll play an integral role on the project team. In addition, you’ll manage an assigned portfolio of grants, and help with all aspects of the funding cycle. You’ll support applicants and funded partners, make funding recommendations, administer grants, provide feedback and support, and visit projects.
About You
First and foremost, you’ll be passionate about the work that Youth Music does. As a skilled administrator, you’re not fazed by planning, monitoring, reporting, and spreadsheets. You have an eye for detail. You’ve got good IT skills and working knowledge of how databases operate. With the development of our new database this is an exciting opportunity for someone who enjoys developing processes and working with data and detail.
You’re a collaborative worker who enjoys being part of a friendly team, as well as travelling on your own to build new relationships with a diverse range of people. As a grants manager you’ll have an instinct for what’s important – when to give advice, and when to step back.
Key Responsibilities
Grant Making
- Relationship management for a diverse portfolio of grants within allocated areas or specialisms.
- Maintain an up-to-date knowledge of the music/creative landscape and issues affecting your allocated areas.
- Provide telephone, online (e.g. Zoom, Microsoft Teams, webinars) and email advice to potential applicants.
- Assess grant applications.
- Make recommendations to the assessment panel.
- Efficient and effective turnaround of grants administration, primarily through our grants databases (Salesforce and Grant Tracker).
- Ensure data in the grants database is accurate and up-to-date, and support with data input, analysis and cleansing.
- Review grant requirements and ensure quick processing of payments.
- Undertake visits to funded projects and attend events.
- Provide advice and feedback to successful and unsuccessful applicants.
- Support the running and facilitation of events.
- Contribute to the improvement of Youth Music’s funding processes and procedures in line with the flexible funding principles we’re committed to.
- Provide support to others in the wider Youth Music team.
Learning and Projects
- Undertake project-based tasks as part of wider team or organisational project work.
- Specialist knowledge about assigned areas of Youth Music’s work or operations and produce relevant outputs to help us and others to learn and develop.
- Produce resources and content for the Youth Music community.
- Present information and learning to internal and external colleagues.
General
- Carry out all such additional duties as are reasonably commensurate with the role.
- This post will require travel across the UK, occasionally involving overnight stays.
- This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
Person Specification
Essential Criteria
- Experience of working or volunteering in music education, music industries, grants management, youth work or advocacy, education, or not-for-profit settings.
- Familiarity with the funding process.
- Experience of working in an administrative role.
- Experience using databases and other software.
- Proficient IT skills, including Microsoft Teams and Office (in particular Outlook, Excel and Word).
- Organisational and administrative skills, able to prioritise and work to deadlines.
- Attention to detail.
- Confident in decision-making and can work autonomously.
- Ability to think creatively to solve problems.
- Interpersonal skills and the ability to work as part of a team.
- Ability to communicate effectively with different types of people.
- A clear and persuasive verbal communicator with the ability to write in plain English.
- Ability to build and manage relationships.
- Analytical skills (you’ll be required to read and respond to applications and reports).
- Commitment to inclusion, diversity, equity and access (IDEA), with good awareness of accessibility and understanding of inclusive best practice.
Desirable Criteria
- Experience of project management, including financial planning and management.
- Understanding of the social issues facing children and young people today.
- Understanding youth voice and/or participatory grant making practices.
- Understanding of organisational best practice (safeguarding, financial health, governance, equality, and diversity).
- Understanding of the music education and / or music industries landscape.
The client requests no contact from agencies or media sales.



