Part-time Public facing jobs

Duties and Responsibilities

Strategic Implementation

Partner with the CEO to translate IMO’s strategic plan into a clear organisational roadmap with defined milestones, priorities and success measures. You will work collaboratively with the CEO to agree the order in which elements of the strategy should be prioritised, before turning this into the roadmap, milestones and delivery framework.

Work with the CEO and trustees to:

• Define strategic workstreams
• Establish measurable organisational KPIs
• Identify capability gaps and development needs
• Develop a structured strategy implementation framework that enables effective delivery across the organisation

Operating Model Design

Partner with the CEO to co-design IMO’s future operating model. This is a collaborative process, you will work closely with the CEO from the outset to shape the vision, ensuring the model reflects organisational priorities and is set up for successful implementation.

This will include:

• Programme structure and service architecture
• Governance and decision-making frameworks
• Internal processes and ways of working
• Data, reporting and impact measurement systems
• Team structures and capability requirements

Ensure the model supports sustainable growth, stronger partnerships and improved impact outcomes.

Business Planning and Financial Modelling

Develop a clear strategic business case underpinning the new strategy. This will include:

• Financial projections
• Income pipeline modelling
• Investment requirements
• Scenario planning for growth and risk

Provide analysis and recommendations to support board-level decision making.

Programme & Transformation Management

Act as programme lead for key strategic initiatives, including:

• Scaling of youth employability programmes
• Strengthening organisational infrastructure
• Development of a standalone mental health service

Develop and manage a comprehensive implementation plan, ensuring:

• Clear timelines
• Resource alignment
• Risk management
• Delivery accountability

Maintain a live transformation risk register and ensure issues are addressed proactively.

Stakeholder Engagement & Organisational Change

Work closely with the CEO to support organisational alignment around the new strategy. Responsibilities include:

• Facilitating internal workshops and planning sessions
• Supporting senior staff to translate strategy into operational delivery
• Communicating progress to trustees and key partners
• Managing organisational change and maintaining momentum

Act as a trusted advisor and sounding board to the CEO throughout the transformation process.

Qualifications 

Formal project management qualification (PRINCE2, Agile or equivalent) - Desirable

Experience 

Proven experience leading strategy implementation, organisational transformation or operating model design - Essential

Experience working in growing or evolving organisations where structures, systems or programmes needed to be developed or scaled - Essential

Demonstrated success managing complex projects with multiple stakeholders and limited resources - Essential

Experience developing business cases, strategic plans or financial models to support organisational decision making - Essential

Strong track record of delivering initiatives from concept through to implementation - Essential

Experience working in the charity, social enterprise or public sector environment - Desirable

Experience working closely with CEOs, boards or senior leadership teams - Desirable

Understanding of youth services, employability, public health or community development sectors - Desirable

Skills/Attributes

Ability to translate high-level strategy into practical operational delivery - Essential

Strong analytical and problem-solving skills - Essential

Excellent communication and stakeholder management skills, with the ability to influence at all levels - Essential

Highly organised and able to manage multiple workstreams simultaneously - Essential

Comfortable operating with high levels of autonomy and responsibility - Essential

A pragmatic, solutions-focused mindset - Essential

Position: Community Voice Officer

Location: Barnsley, South Yorkshire

Hours: 25 hours to be taken between Mon – Fri, one day working from home, other days expected to be in the community or office

Salary: £30,000 pro rata; 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata

 Reportable to: Healthwatch Manager

Direct reports: None

Job Purpose

Healthwatch Barnsley (hosted by Barnsley CVS), is going through an exciting redesign to enable community voices to have even greater impact on the current strategies and developments in Barnsley.  The Community Engagement Officer role is an impactful and rewarding opportunity to join the Healthwatch Barnsley Team as we navigate upcoming changes introduced through the new NHS 10 Year Plan and the forthcoming Health Bill.  This role will ensure that the voices of Barnsley residents remain central as we work towards building a health and social care system that is fit for the future.

You will use your excellent interpersonal skills and creativity to gather feedback on Barnsley priorities, ensuring residents’ views shape local projects and developments contributing to Barnsley’s vision as the “Place of Possibilities”.

Working with Barnsley CVS and other established third-sector organisations you will identify new ways to reach under-represented or seldom-heard communities and strengthen how their voices inform local decision-making. You will collaborate with the wider Healthwatch team to support a strong, credible and independent voice within Barnsley’s strategic boards, helping to create a genuinely “Listening Borough”.

By capturing residents’ experiences and feeding them back to services you will contribute to a continuous feedback loop that empowers communities, builds trust and encourages ongoing participation in future engagement activities.

Key focus areas you could be working on include topics such as system-wide shifts

· Hospital to Community

· Analogue to Digital

· Sickness to Prevention

· Health on the high street

· The Barnsley 2040 vision

As part of the redesign, you will work as a team to design new ways to create dynamic feedback loops to the public using tools such as magazine creation, blogs or vlogs, podcasts, social media.  Your work will ensure that the communities in Barnsley know that their voice can have a genuine impact on the shaping of their town.

Employee benefits

- 33 days of annual leave (including bank holiday) which increases with longevity

- all staff given time off between Christmas and New Year without it impacting your leave entitlement

- enhanced sick pay during probation and increased entitlement with longevity

- 5% pension contribution

- discounts at local gym

- Enhanced maternity pay

Job Description

Key responsibilities:

1. Events Marketing

• To oversee the scheduling, production and distribution of promotional e-mails for our events. Liaise with comms team to promote events across AvMA media platform To work on the development of the events pages on the new AvMA web site. Ensuring event web pages are kept up-to-date. To carry out data analysis and web analytics to determine what people are responding to and to highlight the areas we may need to focus/re-focus.

Events Logistics & Management

• In conjunction with the Head of Events, to undertake the production and organisation of events, including inviting and liaising with speakers and arranging event logistics. Effective liaison with speakers, ensuring they have all the information required to participate in the event and providing deadlines for receiving their presentation and biography. To work on site at events as required and run smaller events on your own. Duties will involve setting-up and administering registration, liaising with the venue, greeting speakers and exhibitors, dealing with enquiries from delegates and making sure the event runs smoothly. Production of the online conference documentation, to include speaker presentations.

Research & Event Development

• Help identify and research potential subject areas on which we may want to run events. Keep a close eye on the medico-legal events sector market and other events taking place. Help identify potential new sponsors and exhibitors for our events.

Events CRM

• Develop a sound understanding of AvMA’s new CRM, ensuring we optimise it for the efficient and effective marketing of events.
• To assist if/as required with bookings and booking queries for AvMA’s events.

Other

• To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
• To undertake other duties commensurate with the post as may be required.
• Deputise for the Head of Events when necessary 

Person Specification

Essential:

1. An understanding of, and commitment to, the values and objectives of AvMA.
2. Excellent interpersonal skills, with the ability to develop effective and positive working  relationships with a wide range of individuals and organisations.
3. Highly motivated self-starter with the ability to manage and prioritise workload and meet targets.
4. Excellent written and verbal communication skills. Confidence in liaising with speakers, sponsors and delegates.
5. Experience of organising events and on-site management of events, including in-person and online events/webinars.
6. Marketing copy writing ability, proof-reading skills, outstanding attention to detail.
7. Experience of using e-mail marketing platforms (e.g. Dot Digital) and social media to promote events and maintaining event web pages.
8. A high level of IT and digital literacy skills, including Office 365, Microsoft Dynamics and Adobe  In Design
9. Staying calm under pressure, a proactive and solutions focussed approach to problem-solving, ability to independently think on your feet.
10. Demonstrable commitment to Equality, Diversity and Inclusion

Desirable:

• Experience of working within a charity.
• Experience of working in healthcare and legal sector events.
• Knowledge or experience of healthcare, the NHS or patient safety work.
• Understanding/experience of Search Engine Optimisation.

Support and Information Officer

Hours: 28 hours per week, to be worked flexibly over 4 days with some evening and weekend working as required.

Salary: £18,940 to £19,280 per annum (£23,675 to £24,100 per annum full time equivalent)

Contract: Permanent

Location: Big C’s Norwich support centres. Work from other Big C premises and public events will be required.

We have an exciting opportunity for a compassionate and proactive individual to join Big C as a Health Academy Support and Information Officer. This is a varied and rewarding role where you’ll support the delivery of activities and services that make a real difference to people affected by cancer across our community.

About the role
As part of our small Health Academy team, you’ll work closely with the Health Academy Lead, Nutritionist and Physical Wellbeing Facilitators to deliver a range of wellbeing activities and events. From supporting programmes like Get Moving, Walking Football and Fishing for Wellbeing to attending community events, your work will help promote healthier lifestyles, encourage behaviour change, and raise awareness of cancer prevention and early detection.

You’ll also be a welcoming and supportive point of contact for our service users, offering practical support, listening, and guidance, while helping to ensure services are delivered safely, effectively, and in line with best practice. Alongside this, you’ll support the smooth running of the team through administration, data collection, and collaboration with colleagues, volunteers, and external partners.

Key responsibilities:

• Support the delivery of Health Academy activities, wellbeing programmes, and external events
• Provide a warm, supportive point of contact for service users, offering information, guidance, and signposting to appropriate services
• Assist in assessing and responding to service user needs, working within agreed policies and under appropriate supervision
• Coordinate and support administration, data collection, and reporting to help inform service development
• Work collaboratively with colleagues, volunteers, and external partners to deliver high-quality services
• Support the organisation and maintenance of equipment, resources, and health and safety requirements
• Represent Big C at events and contribute to the ongoing development and improvement of services

If viewing this vacancy from our website, you can download the full job description here: Support and Information Officer.

An accessible version of the job description for visually impaired applicants is available here: Support and Information Officer – Accessible Version.

About Big C

Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.

We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region.

Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.

Why Big C?

We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance.

Our benefits include:

• 33 days holiday (FTE, including bank holidays)
• 5% employer pension contribution
• Company sick pay and life assurance
• Health Cash Plan and Employee Assistance Programme
• Cycle to Work Scheme
• Opportunities for professional development

If you share these values and want to make a real difference, we’d love to hear from you.

This is an exciting opportunity to lead and shape Public Law Project’s advocacy and influencing work at a critical time. 

Following the launch of our new 2025 – 2030 strategy, the successful candidate will develop and implement a public affairs strategy, working closely with research, casework and communications colleagues to shape policy and stakeholder opinion to advance our strategic objectives. 

This role works at the intersection of some of the most pressing issues facing the UK today – from advocating for fair and humane immigration and asylum systems, to championing universal access to justice, and addressing the risks posed by the misuse of AI by government. You will play an important role in ensuring our evidence, casework, and legal expertise translate into meaningful political impact.

You will have experience using a range of advocacy tools to influence senior stakeholders in Parliament and Government, including in the context of legislative development. You will also be a strategic thinker, comfortable working across multiple policy areas, with excellent political judgement.

This role sits in our research team. As you grow our influencing capacity and practice, you will need to develop excellent working relationships internally and externally. You will have demonstrable experience of collaborative, inclusive working practices. 

You will be committed to PLP’s values, have a keen interest in our work, some understanding of public law, social justice and constitutional reform, and a strong desire to affect change.   

This is a permanent post. PLP supports flexible working practices and whilst this post is conceived as a full-time role, part-time hours will also be considered for the right candidate. 

As part of our commitment to recruiting fairly we use anonymised-selection processes until interview. We also offer additional interview opportunities to the highest-scoring candidates from under-represented communities, and use ‘tie-breaker’ provisions at all stages of our selection process. 

We are seeking a highly efficient, collaborative professional with a keen eye for detail to work closely with the CEO in a supporting role. This role will be critical to the functioning and effective governance of the organisation, providing a broad range of support as required. Tasks will be varied and will involve both supporting our frontline functions and assisting with back-office admin, ranging from providing a compassionate response to people dropping into our office for support or dealing with telephone queries from vulnerable migrants, to processing invoices and assisting in the drafting of fundraising applications.

This is a new post to support efficient administration at HMC, ensuring the smooth running of HMC’s office and providing essential support to the CEO.

We are a busy team supporting a large number of vulnerable people and working hard to deliver impactful services in a challenging external environment. In a small team with limited resources, we all wear multiple hats and this will be a varied and busy role juggling tasks across multiple areas.

This role offers a rewarding opportunity for a highly organised person who is as comfortable delivering public-facing services as they are working alone in deep focus to complete an administrative task or write a report. The ideal candidate is confident speaking to and supporting others, and enjoys administrative tasks, creating and maintaining structure and working in a supportive capacity.

Please review the full Job Description & Person Specification for details of the role.

User Support Officer

We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role.

Position: User Support Officer
Salary: £28,000 to £30,000 FTE (pro rata)
Location: Remote, UK-based
Hours: Part time, 20 hours per week (4 hours per day)
Contract: Permanent
Closing Date: Sunday 3 May 2026
Interviews: Mid May via video

About the role

mySociety is a purpose-driven charity using digital tools to strengthen democracy and transparency. This role sits at the heart of user experience across key public-facing platforms.

You will manage a varied caseload of enquiries, ensuring users receive timely, clear and effective support while identifying and handling sensitive or high-risk cases appropriately.

Key responsibilities include:

· Managing incoming enquiries across services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem

· Triaging, prioritising and responding to user queries efficiently

· Identifying and escalating high-risk, safeguarding or data protection issues

· Providing clear guidance to users, including those in complex or difficult situations

· Maintaining accurate records and ensuring enquiries are followed through to resolution

· Identifying trends or recurring issues to support service improvements

· Updating help content, guidance and internal documentation

· Working collaboratively with technical and programme teams

About you

You will be an organised and proactive individual with strong judgement and the ability to manage a high volume of enquiries.

You will have:

· Experience providing user support within digital or information-heavy environments

· Ability to recognise and manage sensitive or high-risk cases

· Knowledge of data protection principles in a support or case-handling setting

· Excellent written communication skills with a clear and empathetic approach

· Experience managing multiple enquiries and meeting deadlines

· Strong organisational skills and attention to detail

· Confidence working remotely within a collaborative team

Desirable:

· Experience using helpdesk systems such as Zendesk or Freshdesk

· Experience supporting digital platforms or public-facing services

· Experience contributing to user guidance or knowledge bases

· Interest in civic technology or public interest services

About mySociety

mySociety is a purpose-driven charity that builds digital tools to help people engage in democracy, improve transparency and strengthen communities. They are a fully remote organisation with a collaborative, supportive culture and regular in-person team meetups.

Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

We are looking for someone with great communication and project development skills to join us as a LiveLife Project Coordinator. Joining a busy and highly effective team, this role will help deliver two major programmes of work for Lingen Davies. With a primary focus on cancer awareness raising to address health inequalities (early diagnosis, cancer screening and prevention), we use a range of activities and settings to effectively engage with the public and target communities. This work is focussed in the following areas:

• Cancer Champions Project (focus on Telford). Working in partnership colleagues, along with NHS Shropshire Telford &Wrekin, and Qube, to deliver and maintain the Telford component of the project.
• LiveLife community cancer awareness programme. Our Lingen Davies community health promotion initiative, bringing cancer awareness to communities across the region.

Opportunities and demand for our projects are growing, and we’re looking for a capable, enthusiastic and self-motivated person, who is passionate about improving health outcomes across our community. If this sounds like you, we would love to hear from you.

Please note, this role involves significant travel across our region. Therefore, a full UK driving licence and access to a vehicle is essential.

Help tackle loneliness among older people in care homes

Thousands of older people living in care homes receive few or no visitors. Friends for Life Bedfordshire exists to change that.

Through our befriending and group activities, we bring companionship, connection and meaningful relationships to care home residents across Bedford and the surrounding area.

We are now looking for a Manager to lead the charity through a period of growth and transition – expanding our reach, strengthening our team, improving our delivery whilst building a sustainable future.

About Friends for Life Bedfordshire

We are a Bedford-based charity working to address the social isolation of older residents in Bedfordshire’s care homes.

Founded in 2007, we have grown from a small local initiative to a registered charity with c90 volunteers supporting more than 30 care homes across Bedford Borough. In the last year, over 1,100 care home residents received our services.

The Role

This is a leadership role responsible for the overall management, performance and development of the charity.

You will lead a small team which includes specialist leads responsible for fundraising, volunteer management, and marketing & partnerships.

Your role is to set direction for the team to deliver the charity’s strategy and business plan, aligning priorities and creating the conditions for the team to succeed.

You will also act as the public face of Friends for Life, working closely with the Board of Trustees. Whilst we are small charity and this is a hands-on leadership role, success will come from enabling others, not by doing everything yourself.

Key Responsibilities

Management of the Charity

• Lead the day-to-day running of the charity and the delivery of its business plan
• Work with Trustees to shape and implement plans for development, sustainability and impact
• As a member of the Board, contribute to the wider governance of the charity

Management of People

• Lead and develop a team of 5 part-time staff, including functional leads for fundraising, volunteer management, and marketing/partnerships
• Set clear priorities, objectives and accountability across the team
• Support and challenge team members to deliver against ambitious targets

· Rebuild and stabilise the team following a period of transition

Operational Management

• Ensure effective delivery of the befriending and activity programmes
• Drive growth in the number of residents supported by scaling volunteer recruitment and engagement
• Use digital tools and services to improve the quality and efficiency of service delivery
• Ensure services remain high-quality, safe and responsive to need, whilst complying with legislation and safeguarding requirements

Management of Fundraising

• Ensure effective delivery of fundraising strategy
• Support the development of new income streams including community fundraising, individual giving and partnerships
• Ensure income targets are met and funding relationships are effectively managed

Management of Partnerships & Profile

• Build and maintain relationships with care homes, other partners and stakeholders
• Raise the profile of the charity through external engagement, advocacy and partnerships

Financial Management & Governance

• Oversee budgets and ensure effective financial management
• Work with the Treasurer and Board on financial planning, risk and compliance
• Ensure safeguarding, governance and regulatory requirements are met

About You

We are looking for a strong people leader who can bring clarity, structure and momentum to a small but ambitious charity.

You will likely bring:

Experience

• Experience in a management role, ideally in a charity, community or care setting
• Experience leading and developing teams, including through change or growth
• Experience overseeing service delivery, process improvement and organisational performance
• Experience of fundraising, income generation or partnership development (at a strategic level)
• Financial and budget management experience

Skills & Attributes

• Strong people management skills—you know how to get the best out of both staff and volunteers
• Ability to set direction and hold others accountable for delivery
• Ability to work co-operatively with the Board of trustees, playing an active role in the governance of the charity, and ensuring alignment between strategy and operations
• Organised and outcome-focused, able to prioritise in a resource-constrained environment to maximise positive impacts for our beneficiaries
• Confident in the use of digital tools and technologies to improve performance
• Confident communicator, able to represent the charity externally and build strong relationships with partners and funders
• Resilient and comfortable in leading change and managing ambiguity
• Empathy and understanding of the challenges facing older people in care homes
• Commitment to safeguarding, equality, diversity and inclusion

Experience working with trustees, knowledge of charity governance or experience in services for older people would be an advantage.

What We Offer

• £40, 930 per annum (£22,921 pro rata for 21 hours a week)
• Employer Pension
• Flexible and Hybrid working
• A supportive and passionate team of staff, volunteers and trustees
• The chance to transform the lives of care home residents every single week

How to Apply

Please submit your CV and a short covering statement outlining how your experience aligns with the position.

Selection will be via an interview.

Please note that applicants must have the right to work in the UK and be able to evidence this prior to interview.

Finally, the role is subject to an Enhanced DBS check.

Closing date is Friday 1 May 2026.

Community Partners Engagement Project Manager

Change4Life Royal Borough of Kensington and Chelsea and Westminster City Centre  (W10)

22.2 hours per week (part-time)

Grade 3 (upper) point 24-28: £36,501 - £40,024 FTE per annum (inclusive of Inner London Weighting (£21,900.60 - £24,014.40 per annum, pro rata)

Permanent

Are you an experienced, highly motivated project manager with excellent community organisation engagement and communication skills? We are looking for an experienced Community Partners Engagement Project Manager with an impressive track record of co-ordinating and delivering high quality community organisation engagement work in partnership with statutory stakeholders. You will strive for excellent standards, robustly managing a quality, outcomes driven engagement project. By joining Change4Life you will ensure your project promotes key public health priorities including oral health, healthy eating, emotional wellbeing and physical activity to maximise promotion of consistent health messages and encourage children young people and their families to eat well, move more and feel good, embedded in a  holistic health promotion and community-based service.

Key tasks and responsibilities:

To provide leadership and day‑to‑day management for the Change4Life Neighbourhood Projects. These place‑based annual initiatives focus identifying and overcoming barriers to on promoting healthy eating and physical activity in four priority wards, selected based on National Child Measurement Programme data and levels of deprivation where children are most at risk of poor health outcomes.

As the Community Partners Engagement Project Manager, you will lead the design, delivery and evaluation of the Neighbourhood Projects, working closely with – and line‑managing – the Community Partners Engagement Coordinator. You will share strategic oversight with the Change4Life Programme Manager and Change4Life Service Manager and play a key role in shaping high‑quality, outcome‑focused interventions that deliver positive, measurable changes for children, young people and their families. This role directly contributes to Family Action’s strategic ambition to ensure the organisation is Stronger than Ever.

Central to your work will be mobilising and supporting local partners within each ward to co‑design and co‑deliver initiatives that address the real, locally identified barriers to healthy eating and physical activity. You will build on existing community strengths, ensuring that projects reflect local needs and amplify community voices.

You will work collaboratively with delivery partners, wider community organisations, and local councils, engaging relevant council teams when required. By developing strong, productive relationships, you will help create a local movement that brings together residents, services, and organisations to make it easier for children, young people and their families to eat well and stay active.

The post holder will demonstrate a strong commitment to national and local public health priorities.

Your skills   

You will bring your knowledge and experience of project management to co-ordinate and deliver co-produced neighbourhood project plans in partnership with key local stakeholders. The post requires an ability to co-ordinate and manage the Change4Life neighbourhood projects in close partnership with Public Health and Local Authority partners. The ability to think outside of the box, work in a creative and dynamic environment, excellent partnership skills with statutory and voluntary organisations are key. Strong staff management skills, excellent report writing and data analysis skills are required for this role and a thorough understanding of quality assurance and safeguarding frameworks and practice.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

What will we offer you?

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

For an application pack and further information please visit the intranet internal vacancies section.

Please email completed expressions of interest to:

Closing date: Monday 27th April at 23:59

Interview: Week commencing 4th May  

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.

ID: 1762

The Loop delivers high quality, accessible, evidence-based and evidence-making drug checking services and to disseminate harm reduction information to individuals, service providers and policy makers. This is for the purpose of creating a safer society where everyone can access accurate, timely, and relevant information to make more informed decisions about drugs.

The Communications Lead will ensure that we are able to extend the reach and understanding of harm reduction related to drugs and alcohol. This post will ensure The Loop expands its profile and presence, capacity and response, to maximise the opportunities to communicate harm reduction messages and information, raises the awareness, access and understanding of drug checking, and engages stakeholders and members of the public.

This will require the postholder to:

- Coordinate and increase the capacity of The Loop to effectively communicate related to our aims and purpose

- Develop and disseminate social media content, in collaboration with colleagues across The Loop

- Work with partners of The Loop including press and media to further the profile of The Loop for strategic benefit and greater reach to the public.

You will be motivated to assist in the development and delivery of The Loop and possess knowledge of drugs-related harm reduction approaches including messaging, with related or transferable experience in communications. You will contribute and be part of a passionate team of staff and volunteers determined to further introduce drug checking and related harm reduction interventions across the UK.

APPLICATION PROCESS

1. Applications by CV and expression of interest, demonstrating your ability to meet the requirements of this role and your motivation in working for The Loop, deadline 20 April 2026.

2. Shortlisting on 21 April, with interviews held on or between 27-30 April 2026, online.

3. Appointment and commencement in post, May 2026.

Please note: the successful candidate will need satisfactory references and a DBS check. Pay review pending.

The Loop is an equal opportunities employer, and embraces and celebrates diversity in our organisation, communities we serve, and across society. We welcome applications from all.

As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.

You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement. 

You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.

By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).

You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.

Key Responsibilities and Duties: 

Strategic Leadership:  

• Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities 

• Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required 

Comms & Marketing:

• Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources 

• Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience

• Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice. 

Influencing & Public Affairs:  

• Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful 

• Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities

• Build our credibility as a thought leader in the sector 

Stakeholder Engagement & Partnerships:  

• Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact 

• Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do 

• Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries

Reputation, Brand Management & Marketing:  

• Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels

• Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector. 

Membership, Events & Communities:  

• By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).

• Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications

• Develop framework for Communities of Practice and strategy for engagement and growth 

• Supporting Bild and RRN spokespeople with PR and media outreach

• Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity

General Responsibilities 

• Contribute to evaluation and assessment of results against KPIs and tracking activity

• Allocate, manage and evaluate budget spend

• Identify resource requirements for activity across Bild group

• Develop and maintain systems, databases and procedures to support Bild group communication activities

• Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group

• Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design

• Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies

• Support the senior leadership team on any activity as required. 

Personal Development  

• Be part of a culture of quality in all areas of communications, PR and marketing

• Participate and contribute to individual performance appraisal and supervision sessions

• Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession

• Undertake relevant training, as necessary including accessing new systems and software as required to support the role.

Organisational Responsibilities: 

• Access and work within Bild’s policies and procedures.  

• Attend internal cycle of team meetings relevant to this role.  

• Engage with line management, supervision (where appropriate) and appraisal process.  

• Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.  

• Take responsibility for personal learning and development with support from line manager.  

• Work in a manner that facilitates equal opportunities and inclusion for all.  

• Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.  

• Maintain health and safety and risk awareness for self and others across the organisation.  

• Undertake any other duties that Bild may require within the remit of this role.  

This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.  

Person Specification  

Job Title 

Director of External Relations 

• Exceptional copy writing and verbal communication skills

• Good presenting, negotiating and influencing skills

• Excellent interpersonal skills and ability to build mutually beneficial relationships

• The ability to work effectively within a small team

• Ability to work under pressure, and plan, manage, and adapt own workload

• A flexible, proactive and problem-solving approach to work

• A motivated attitude and ability to work on own initiative 

• A commitment to human rights and modelling accessibility and inclusion throughout activity

• Willingness to travel and work flexible hours as demanded by the post

• Fit to undertake the duties of the post. 

Experience/Skills/Competencies 

Essential 

• Significant experience working in communications, policy and PR with demonstrable success

• PR and media management experience, including both online and traditional PR

• Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback

• Experience of overseeing the design and production of print and electronic publications, including website management and development

• Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making

• Ability to analyse data and shape results into reports that inform decision making

• Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT 

• Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders

• Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms

• Ability to use a variety of IT packages/databases including CRM systems.

• Experience managing budgets and associated reporting

• Ability to work remotely and regularly travel to in person events

• Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team

• Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector. 

Desirable 

• Experience working in the not-for-profit sector, preferably in another disability and/or membership charity

• Strong understanding of education, health, social care, disability and not for profit environment

• Strong media contacts within relevant trade sector publications

• Ability to use externally managed media databases (such as Agility etc.)

• Experience with conferences, webinars and hybrid events. 

• Experience supporting and manging a remote team

Education and Qualifications: 

Other Requirements: 

• Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.  

• Regular travel to attend meetings and events. 

• Occasional evening meetings.  

Legal requirements: 

• Enhanced DBS check. 

About us

The Merchant Taylors’ Company dates from 1327, when it was formed as a social and religious organisation for tailors and linen-armourers dedicated to St John the Baptist. Today, it is a flourishing Livery Company whose members are dedicated to education, fraternity, and philanthropy.

Volunteering is important for the health of the Merchant Taylors’ Company, since the hands-on experience of volunteering binds members in an emotional commitment to what the Company stands for. Many of the Great XII Livery Companies prioritise volunteering, offering a wide range of opportunities from due diligence visits with grant applicant charities to longer term mentoring opportunities with our family of schools. 

At the heart of Merchant Taylors’ Company lie the concepts of ‘Fraternity, Philanthropy and Education’.  Volunteering is vital to each pillar, enabling members to give their time and talent alongside their treasure. 

The Company is now at an exciting juncture where the groundwork to embed a more systematic approach to volunteering has been completed and the appetite within the Company has started to grow particularly across the Company’s Education programme.

The team is conscious that managing volunteering takes time, diplomacy and interpersonal skills and this role is pivotal to the success of volunteering for both Company members and partner organisations. 

About the role

Reports to:Educational Grants and Relationship Manager

Direct reports:                None

Place of work:               The Hall (Bank, London)

Contract type:Fixed-term and part-time (0.8 FTE). 

The working days and times can be flexible and some hybrid working may be possible. 

Some evening work will be required as well as occasional attendance at events outside of the employee’s usual working hours (including at weekends).

Some travel may be required within Greater London in connection with various aspects of the role. Occasional travel may be required within the UK.

Overview of role:

With your experience in events / project management and excellent communication and diplomatic skills, you will be the interface between the membership, your colleagues at Merchant Taylors’ Company, our family of schools and our charitable partners. You will be responsible for developing and delivering an engaging, interesting and successful range of events for members to participate in.

Job Description:   

• Take a lead on the delivery and development of an annual programme of volunteering opportunities and education events aligned with existing initiatives and in collaboration with partner organisations and schools where appropriate. 
• Work with the EGRM to co-ordinate the Trust’s Livery Academy Award scheme: recruiting, training, and supporting member volunteers to ensure high-quality engagement. 
• Take a lead on promotion of volunteering opportunities through the members’ portal in good time, with appropriate explanation to encourage take up. 
• Proactively identify barriers to participation from the membership, and develop innovative, accessible volunteering opportunities and methods to engage new audiences. 
• Champion and promote the Company’s volunteering and event initiatives by working, both with the Communications Manager and independently, to promote opportunities through compelling articles, e-newsletters, social media outreach, public talks and by representing or supporting Company staff at events. 
• Take a lead on designing and creating appropriate training resources for all volunteer roles to manage expectations including, where appropriate, delivery of training. 
• Support members with any queries relating to volunteering opportunities, offering members the chance to talk to MT staff. 
• Ensure that all volunteer members have completed the MT safeguarding questionnaire before they are cleared for any opportunity and has been trained in appropriate MT policy areas (E.g. GDPR/safeguarding) 
• To actively liaise and respond to School requirements to ensure volunteer members deliver excellent support for students. 
• Collaborate closely with Company Schools and internal teams to identify opportunities and design high-quality, sustainable volunteering activities that support project goals and help achieve Company targets. 
• To use the Membership portal to capture and analyse data about Company volunteering in order to evaluate cost/benefit of volunteering efforts, and tell the story of MT’s volunteering impact to the MT membership. 
• Gather and act on feedback from volunteers and participants to inform and improve the Company’s volunteering and education strategies.
• Uphold the health, safety, and wellbeing of all volunteers and participants, following the Company’s Health & Safety policies.
• To take a lead on the administration of Company Volunteering activities including DBS checks, budgeting, database management, website administration, project reporting and meetings. 
• Work with colleagues to identify and co-ordinate other volunteering opportunities at the Company, including responding to enquiries, planning logistics, and delivering high-quality experiences.
• To undertake other duties as may be appropriate for the position to support the wider work of the Company. 

What we can offer you

• 25 days holiday per annum plus Bank Holidays
• An additional up to five days off over the Christmas / New Year period
• A generous employer pension contribution of 10% of salary
• Free lunch in the office when the kitchen is operational
• “Perkbox” discount app
• A monthly gym / wellbeing allowance of £70
• Private Medical Insurance
• Healthcare cash plan
• Electric Car scheme
• Cycle-to-work scheme
• Life Assurance
• Income Protection Insurance

Person Specification 

We are looking for:

Essential

• Proven track record of project/events management, including planning, delivery, reporting, evaluation, budgets, and partnership working.
• Proven track record of working meaningfully with different stakeholders ie in a public-facing role. An excellent communicator with strong interpersonal and public engagement skills.
• Good diplomacy skills with the ability to inspire, listen and find a solution for all stakeholders.
• A proactive approach to solving problems and the ability to keep going until a solution is found which works for all.
• A do-er and a thinker; someone who is able to approach situations imaginatively but also spot, and implement, practical and workable solutions. 
• Excellent organisational, planning and IT skills. 

Desirable 

• Experience developing and delivering volunteering and community programmes, working with a wide range of stakeholders. 
• Experience of interacting with or working for a membership organisation 
• Understanding of health & safety, safeguarding, and risk management in a volunteer setting. 
• Experience of being a volunteer yourself. 

Miscellaneous 

• Willingness to work some evenings and weekends

Interview dates and start date:

We are actively recruiting for this role and will consider and interview applicants in the order in which they apply.

The successful Candidate is to start as soon as possible.

Vacancy for Head of the MultiFaith Centre 

Location: Multi-Faith Centre, University of Derby. 
Salary: £40 000 (full-time equivalent or prorata according to agreed hours).
Contract: The role is offered on a fulltime basis, but there is a possibility of discussing parttime working patterns.

Reports to: Board of Trustees. 

Deadline for Applications:  2 May 2026 

About the Multi-Faith Centre

The Multi Faith Centre encourages and facilitates dialogue, co-operation, mutual respect and understanding between people from different faith communities and civil society. In bringing people and communities together, the Multi-Faith Centre aims to improve the wellbeing of people living across Derbyshire. Our vision is a society where the diversity and richness of faith communities actively contribute to the building of safe, healthy and cohesive communities throughout our county.

About the Role 

The Head of the MultiFaith Centre provides leadership, and operational management to ensure the centre is an inclusive, welcoming, and impactful space for people of all faiths and none.

This is a leadership role with genuine ownership. You will shape long-term direction, safeguard financial sustainability and represent the charity with authority, working closely with Board and Committees.You will oversee the operational delivery of the centre, ensuring plans translate into measurable progress.

Community partnerships are integral to the Multi-Faith Centre, and you will be required to maintain, strengthen and build partnerships across communities. To further the work of the Multi-Faith Centre, you will develop initiatives that promote spiritual wellbeing, interfaith connection and respectful dialogue.

A key element of the role is securing sustainable funding. As Head of the Multi-Faith Centre you will plan, identify and lead on bid writing, grant applications and income generation activities.

The breadth of the role requires energy, sound judgement and disciplined prioritisation. You will move confidently between strategy and execution, diplomacy and decision-making, commercial focus and sector representation. The role is visible and carries real responsibility and offers meaningful and lasting impact. 

Key Responsibilities 

Leadership 

• Provide direction for the Multi-Faith Centre, ensuring alignment with organisational values and priorities. 

• Enable effective governance through strong relationships with the Board, Committees and key stakeholders. 

• Develop and implement annual and longterm business plans. 

• Foster a culture of inclusion, respect, and collaboration across all faith communities. 

• Act as the public face of the Multi-Faith Centre, representing it at events, networks, and stakeholder meetings. 

Operational Management 

• Oversee the delivery of multifaith activities, events, pastoral support, and educational programmes. 

• Ensure the Multi-Faith Centre remains a safe, well-managed, and welcoming environment for staff, volunteers, and visitors. 

• Lead the recruitment, development, and supervision of staff and volunteers. 

• Maintain effective governance, compliance, safeguarding, health & safety, and risk management practices. 

Partnership and Community Engagement 

• Build strong, trusting relationships with faith leaders, community organisations, university students, staff, and external partners. 

• Promote interfaith dialogue, understanding, and collaboration through events, workshops, and outreach initiatives. 

• Represent the Multi-Faith Centre in local, regional, and national networks relating to faith, wellbeing, and social impact. 

Funding, Bid Writing and Income Generation 

• Lead on researching, writing, and submitting high quality funding bids to charitable trusts, foundations, and public bodies. 

• Identify new funding opportunities to support strategic initiatives and longterm sustainability. 

• Develop income generating activities aligned with the Multi- Faith Centre’s mission. 

• Monitor grant compliance, reporting, and impact measurement. 

• Build strong relationships with funders and stakeholders, ensuring transparent communication and accountability. 

Financial and Resource Management 

• Strengthen financial sustainability and support the continued success of the Multi- Faith Centre. 

• Drive revenue growth and secure funding opportunities. 

• Manage the Multi-Faith Centre’s budget, ensuring effective allocation of resources. 

• Lead on procurement, contracts, and financial reporting. 

• Ensure excellent stewardship of all grants and donations. 

Person Specification 

Essential Skills and Experience 

• A strategic thinker, you will have strong leadership and people management experience, setting clear direction and maintaining organisational alignment. 

• Financial literacy, including budget planning and monitoring. 

• Demonstrable success in grant writing/bid writing and securing external funding. 

• Strong understanding of multifaith engagement, inclusion, and community cohesion. 

• Excellent communication, relationship building, and stakeholder engagement skills, inspiring trust and partnership working. 

• Report writing and presentation skills to different audience groups, spanning community groups and board level.

• With proven experience of leading programmes or services you will take a collaborative approach within community, faith-based, educational, or wellbeing setting. 

• Empathetic, culturally sensitive, and respectful of diverse faith traditions and worldviews. 

Desirable Skills and Experience 

• Experience working in charitable and/or higher education sectors. 

• Knowledge of safeguarding, wellbeing, and pastoral support frameworks. 

• Experience delivering community-led programmes or social impact initiatives. 

• Understanding of local and national funding landscapes for community and inclusion work. 

Additional Information

• Occasional evening and weekend work may be required for events or community activities. 

• Enhanced DBS or equivalent safeguarding checks may be required. 

• We welcome applicants from under-represented groups.

How to Apply 

To apply for the position of Head of the MultiFaith Centre, please submit the following: 

Your CV 

• Highlight leadership experience, community engagement, funding work, and operational management. 

A Supporting Statement (no more than 2–3 pages) 

Please explain: 

• Why you are interested in the role. 

• How you meet the essential and desirable criteria. 

• Examples of relevant achievements in leadership, partnership building, programme delivery, and income generation. 

Contact Details for Two Referees 

• Referees will not be contacted without your consent and only if you are shortlisted. 

Interviews 

We will aim for interviews week commencing 11 May 2026.