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Welcome From Our Co-CEOs

Thank you for your interest in working with us at the Society of London Theatre & UK Theatre. Our organisations are the membership bodies for the theatre sector, representing theatre producers, managers, owners, and operators both in London’s West End and across the UK.

This is an exciting opportunity to work for our organisations, working on behalf of a vibrant and diverse sector, at a critical time for our industry. After we joined the organisations, we started a strategic review process which defined who we represent and our new vision and mission.

Our vision is a dynamic, sustainable and world-class theatre sector. 

Our mission is to champion theatre and support our members to thrive. 

To deliver our vision and mission, we are in the final year of an exciting three-year strategy delivering against ambitious three-year goals and we are in the process of developing our next three-year strategy which will build on the successes of the last three years.

Theatre and the performing arts industries enrich our lives and strengthen our sense of belonging in communities up and down the country, supporting community cohesion and economic growth. Alongside the social and cultural benefit our members provide, theatre is also a key component of our fast-growing creative industries. Domestically, theatre generates £2.39bn GVA, supporting 205,000 workers. For every £1 spent on a theatre ticket, an additional spend of £1.40 is generated in local economies, adding up to £1.94bn per annum of extra value added to local economies by theatre audiences.

We work hard and aim to have fun while we’re doing it. We have a fantastic team of around 60 people working across our main office in Rose Street and the Official London Theatre Ticket Booth in Leicester Square. Our social committee ensures that we have plenty of opportunities to get to know each other, our sustainability committee is working hard to ensure we play our part in protecting the planet and there are plenty of opportunities to experience the world-class theatre produced and presented by our SOLT & UK Theatre member. While a background in theatre or the arts is not essential, you will need an appreciation for performing arts and the importance of cultural activities as an integral part of our lives.

We hope you find this role of interest and look forward to receiving your application.

All best wishes, 

Claire Walker & Hannah Essex  
Co-Chief Executives

Who we are & what we do

Based in the heart of Covent Garden, Society of London Theatre (SOLT) & UK Theatre are the membership bodies for the theatre sector, representing theatre producers, managers, owners and operators.

We have a shared staff team working together to deliver our joint vision and mission for our two organisations.

Our vision – the world we want to see – is a dynamic, sustainable and world-class theatre sector.

Our mission – what we do as an organisation – is to champion theatre and support our members to thrive.

In order to deliver on our vision and mission we have three joint priority areas for both organisations. These bring together our membership services, advocacy campaigns, audience initiatives and major events and awards.

Our three joint priority areas are:

· Membership: Developing a growing, engaged and united membership

· Audiences: Increasingengagement with theatre

· Advocacy: Create the conditions for theatres to thrive

Role description

In this role you will support the CEO & Executive Office Manager to maintain the smooth running of the CEO/Executive Office. You will undertake key administration tasks which support members of the Executive Team, Presidents and Vice-Presidents including booking of travel, liaison with members, supporting the arrangements for internal meetings and taking meeting notes.

Key responsibilities & accountabilities

Executive Administrative Support

· Support the management of the Co-CEOs’ diaries, including liaising with internal and external colleagues to arrange virtual and in-person meetings.

· Provide diary support to members of the Executive Team and liaise with Presidents and Vice-Presidents as directed by the CEO & Executive Office Manager.

· Provide administrative and project support to the Executive Team as required.

· Coordinate travel logistics for the Co-CEOs and Executive Team, including booking travel and accommodation as required.

· Support arrangements for internal meetings, including Board meetings, ensuring refreshments are booked and meeting rooms are set up correctly.

· Take appropriate meeting notes as required.

· Prepare and circulate Executive and Heads of Department meeting agendas in advance, record action points, and follow up to ensure completion before the next meeting.

· Provide administrative support to the CEO Office, including processing invoices and expenses, monitoring the inbox, and sending correspondence on behalf of senior leaders.

· Code and reconcile credit card statements for the Co-CEOs and Executive Team.

· Use technology innovatively to improve the efficiency of routine administrative processes.

· Ensure member enquiries are directed to the appropriate team and handled smoothly by the Membership directorate.

· Coordinate the logistics and operational management of staff training courses.

· Be an active member of the cross-departmental coordinator team, providing administrative cover and support, including updating the CRM and company websites and covering TKTS shifts or the front desk when required.

· Undertake any other duties as reasonably required.

Internal Communications

· Coordinate the fortnightly team newsletter, including gathering input, issuing reminders, and working with the CEO & Executive Office Manager to include key organisational updates.

· Manage the staff intranet and CEO SharePoint drive, and undertake the ongoing maintenance of the Board intranet.

· Coordinate monthly team breakfasts, liaising with Operations on catering and technical requirements and preparing agendas with input from Heads of Department and the Executive Team.

· Assist with the delivery of Industry Insights sessions for staff, including scheduling guests and liaising with Operations to ensure rooms are set up appropriately.

Special Projects

· Provide administrative, logistical and project support for the Olivier Awards, West End LIVE, UK Theatre Awards and Theatre Conference.

· Attend press nights where appropriate and take advantage of trade tickets when offered.

· This role may include some work on evenings and weekends, as required by your line manager and directed by the Events team

This role sits within the CEO Office team whose focus is to support the CEOs and Executive team to deliver the core strategy and ensure that we operate in the most innovative way to deliver the organisation’s goals in partnership with our members. Our team plays a key role in ensuring cross organisational projects are delivered cohesively and effective administrative support is provided across the organisation.

Reporting to your line manager: CEO and Executive Office Manager
Direct reports: None

Technical knowledge & skills required

• Basic working knowledge of Microsoft package including Outlook, Word and PowerPoint

• Eagerness to learn new skills

• Attention to detail

• Ability to communicate professionally with a range of people

• Ability to handle confidential and sensitive information with discretion

• An understanding and commitment to equality, diversity and inclusion

• An interest and broad understanding of the theatre industry