Public policy jobs
The Youth Endowment Fund
Head of Change – Health
Reports to: Director of Change, Youth Endowment Fund
Salary: £67,900 per annum
Location: Central London or remote
Contract: 2-year fixed term – potential to extend. Open to 0.8 FTE for the right candidate
About the Youth Endowment Fund
We’re here to prevent children from becoming involved in violence. We do this by finding out what works and building a movement to change things.
In recent years, violent crime involving children has increased. This is a tragedy. Every child is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment that exists to prevent children from becoming involved in violence. We will achieve this by finding out what works and building a movement to put this knowledge into practice. A big part of the movement that we need to build is in the world of health. We need to inspire and connect with health leaders across Integrated Care Services (ICBs), Local Health Boards (LHBs), Child and Adolescent Mental Health Services (CAMHS) and other relevant parts of the system. We need to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.
Key Responsibilities
We are making progress building the evidence of what works within and around health services to reduce violence. But the big risk is that nothing changes. That’s where you come in. Your role is to identify the best way to make change happen within relevant health services. Your main responsibilities will be ensuring that:
We have great relationships with the people who can make change happen.
This will include:
- Developing great relationships with senior policy makers, sector leaders and experts, including representing YEF in external meetings and speaking at events.
- Build a Strategic Advisory Board of leading experts across the health sector and keep members onside and excited about our work.
- Manage excellent Strategic Advisory Group meetings. You can read more about our Education Strategic Advisory Group here.
We deliver the health system recommendations.
This will include:
- Helping to identify the right recommendations at a system level (such as changes in policy, regulation, inspection, funding, or guidance) that make it more likely highly vulnerable children get access to the right support at the right time.
- Creating and delivering a plan to deliver the health system reforms, working closely with leaders to make the change happen.
- Tracking progress carefully, being thoughtful and creative about when and how to change the plan.
We work out the most effective ways to connect people with the evidence, then making those things happen.
This will include:
- Helping health leaders change how they plan or provide services to better protect children from violence, based on our Practice Guidance.
- You can read our first guidance for school, college, and alternative provision leaders here.
- Creating a plan to get people to follow our guidance, using what we know about how they think and behave.
- Continuously testing and improving our approach to get better results.
As a senior member of staff in the organisation you also:
- Build a culture where it is natural to perform well and support colleagues brilliantly.
- Contribute to setting the strategy, delivering results, and building and modelling the culture that we need to succeed.
About You
You are this sort of person:
- You know how to make change happen. You combine analytical sharpness with emotional intelligence and real-world experience. You understand why people resist change – and how to move them through it. You’re curious about human behaviour and what drives decision-making.
- You bring deep experience of the health system. You’ve worked at a senior level in or with health services – potentially commissioning support for young people at risk of or involved in violence. You understand how ICSs, LHBs, CAMHS and other health leaders think, and know how to navigate and influence within the system.
- You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences – without oversimplifying. You bring clarity where others bring jargon.
- You get things done. You’re organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard.
- You build trust and connect with people. From government ministers to youth workers, CEOs to 15-year-olds – you know how to listen, build rapport, and make people feel heard. You’ve led meetings, made strong introductions, and bring people with you.
- You think big and adapt fast. You’re a strategic thinker who can see the big picture without losing sight of the detail. You’re logical, creative, and open to challenge – always testing and refining your ideas.
- You understand young people. You get what life can be like for vulnerable young people and you understand the systems and organisations around them. Ideally, you’ve seen this first-hand, whether professionally or personally.
- You’re committed to equity, diversity, and inclusion. Not just in theory – but in how you work, who you listen to, and what you prioritise.
You must have this sort of experience.
- Delivering concrete change in practice or systems that improved children’s lives.
- Leadership experience in the health system. You’ve worked at a senior level in or with health services – potentially in commissioning – and you understand how to navigate and influence within these complex systems.
First-hand knowledge of the system that supports highly vulnerable children, particularly those at risk of or involved in violence. This includes children with conditions such as conduct disorder, psychosis, substance use disorder, ADHD, developmental language disorder, and traumatic brain injury. You understand the barriers these children face and what it takes to get them the right support.
While it’s not a criterion, we are especially interested to hear from applicants who have lived experience of violence affecting young people.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Hybrid Working
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
Please click on the "Apply for this" button and submit your CV, your completed monitoring form and cover letter, which must answer the following three questions below. Please submit your application by 9am Friday 27th June 2025.
Application Questions
Improving practice or systems
1. Can you describe a time when you successfully supported health leaders to improve practice or systems (e.g., regulation, funding, guidance)? Please include the scale and context of your experience. (maximum 500 words)
Developing strategy
2. Please provide an example of a strategy you developed from scratch and implemented independently. What did you do, what was the impact, what did you learn? (maximum 500 words)
Personal and professional experiences in violence prevention
3. What personal and professional experiences have shaped your understanding of the health sector’s role in preventing violence? (maximum 500 words)
Interview Process
This will be a two-stage panel interview process. Interviews will take place in the week commencing the 7th July 2025. Second stage interviews are currently scheduled for the week commencing 21st July.
PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
- £1000 professional development budget annually
- 28 days holiday plus Bank holidays
- Employee Assistance Programme - 24hour phone line for free confidential support
- Volunteering days - 4 half days per year
- Death in service - 4 times annual salary Flexible hours.
- Core office hours 10am – 4pm
- Financial support including travel and hardship loans
- Employer contributed pension of 5%.
Your Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Registered Charity
51 - 100
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Thank you!
Community Based/Home Working – Hampshire/Wiltshire/West Sussex
Permanent, Full Time
Circa £30,000 plus competitive benefits
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are seeking an individual to raise awareness of the Fund’s welfare offer amongst social welfare agencies across Hampshire/Hampshire/West Sussex but also, crucially, to help address the issue of social isolation and feelings of loneliness experienced by some members of the RAF Family.
The post holder will be working with socially isolated individuals to identify meaningfully enriching opportunities to reduce feelings of loneliness, some of whom may have complex and challenging welfare needs, to develop actions plans and coordinate support to overcome any barriers preventing successful connection into these enriching opportunities, assisting them by identifying appropriate support from within the RAF Benevolent Fund and the wider statutory and military charity sector.
The successful candidate will have experience of working in a social welfare role supporting individuals, have strong people and relationship-building skills, as well as empathy with or understanding of the issues affecting the Armed Forces community. Individuals with a social prescribing or working aged veteran support background are encouraged to apply.
This is a community-based position working from home but covering Hampshire, Wiltshire and West Sussex, delivering both remote and face to face support, ideally you will be currently based in one of these areas. The candidate must have their own vehicle to use to travel around these regions. Occasional travel to London will be required. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Friday 20th June 2025, 5.00pm. Interviews will be held on Wednesday 2nd July 2025.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Registered Charity
101 - 500
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Thank you!
Manager
Location: Lancaster LA1 1BJ or such other place as required
Salary: Starting salary £30,903.60 for 30 hours per week, £38,626 to £41,511 (FTE), NJC Salary Scale PO2
Hours: 30 hours per week (with a possibility of increasing to 37.5 hours if required)
Closing Date: 12 noon on Monday 30th June
Lancaster & District Homeless Action Service Limited, known as LDHAS, is a registered charity and they have been working with street homeless and vulnerably housed people for over 32 years. They provide essential needs support, advice and information, from their centre in Lancaster with additional support from visiting partner agencies like Citizens Advice, Changing Futures, SafeNet, Calico, Red Rose Recovery, the Hep C Trust and Inspire.
The Role
The post holder will operationally manage Lancaster & District Homeless Action Service ensuring effective day-to-day management and the delivery of high-quality support to street homeless individuals with complex needs. This role involves leading and managing a team of staff and volunteers and facilitating a hub for a range of services. The post holder will foster strong partnerships within the hub ensuring it operates efficiently, safely and in line with LDHAS's values and policies. The post-holder will also lead LDHAS in the strategic development of its vision as a hub for a range of services. This includes strategy and business planning development and articulating LDHAS's vision and mission in partnership with the Board.
Key Responsibilities
- Provide strong and effective leadership to the operational team, fostering a positive and collaborative working environment.
- Oversee the day-to-day operations of LDHAS services, ensuring they are delivered to a high standard and in line with agreed policies and procedures.
- Manage and support the performance and development of staff and volunteers, including supervision, appraisal, and training.
- Develop and maintain effective working relationships with partner agencies and stakeholders within the hub and the wider community.
- Ensure the hub operates as a safe and welcoming environment for service users, staff, and volunteers, adhering to health and safety regulations.
- Contribute to the development and implementation of LDHAS's strategic plans and operational policies.
- Monitor and evaluate the effectiveness of services, identifying areas for improvement and implementing changes as required.
- Manage budgets effectively within the operational remit, ensuring value for money.
- Ensure accurate record-keeping and data collection in line with organisational requirements and relevant legislation.
- Prepare reports for the Board of Trustees and other stakeholders on operational activities and performance.
- Lead on safeguarding matters within the operational team, ensuring adherence to LDHAS's safeguarding policies and procedures.
- Manage risk effectively within the operational areas, implementing appropriate risk assessments and mitigation strategies.
- Respond dynamically to situational changes and risks, ensuring the safety and well-being of service users, staff, and volunteers.
- Develop and monitor plans and processes for ensuring the long-term viability of the organisation and ensure impact reporting is developed.
- Work with the Finance Officer and Fundraising & Development Officer to ensure the financial sustainability of the charity by identifying and securing appropriate funding that supports the charity in achieving its objectives.
- Identify and respond to emerging needs and trends within the local homeless community.
- Represent the LDHAS at relevant forums and meetings.
- Respond to media enquiries, manage events, photo calls and visits.
- Produce, edit, proofread, and co-ordinate complex internal and external publications, client leaflets and public advice documents.
- Write press releases, articles; oversee print and distribution.
- Work with the management team to prepare the annual report and annual accounts for authorisation by the Board and then submission to The Charity Commission and Companies House.
- Report to the Board on the organisation's strategic developments and challenges and risks.
- Alongside the Board take responsibility for the legal obligations of the organisation in accordance with The Charity Commission and Companies House.
Skills and Qualifications
- Professional knowledge of working with vulnerable adults and homelessness. Gained through qualification and/or equivalent Bachelor level experiential learning.
- The ability to draw on and apply personal lived experiences appropriately.
- Evidence of continuing professional development
- Extensive knowledge and understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services that are responsive to their needs
- Knowledge of relevant legislation, policies, and procedures related to homelessness and safeguarding.
- Extensive experience in managing services for individuals with complex needs.
- Experience of developing and delivering effective interagency working
- Experience in the development of new roles and services
- Demonstrable evidence of leading change
- Strong leadership and management skills, with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- Ability to work effectively in a multi-agency environment.
- Strong organisational and problem-solving skills.
- High-level analytical problem-solving skills
- Ability to critically analyse and evaluate service issues to promote service improvement.
- Ability to respond dynamically to situational change and risk
To Apply
If you feel you are a suitable candidate and would like to work for Lancaster & District Homeless Action Service, please do not hesitate to apply.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently seeking a maintenance assistant to help keep our centres running smoothly and safely for the animals in our care. You will an important role in maintaining our facilities, supporting our team, and ensuring a clean, secure, and welcoming environment for both animals and employees.
Your role will involve supporting the 3 Battersea sites with general maintenance tasks to allow the site to meet its operational needs.
If you’re practical, proactive, and want your work to have a real impact, we’d love to hear from you.
What we can offer you
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 6th June 2025. Role may close early if position is filled.
Interview date(s): TBC. Early applications are encouraged as interviews may take place on a rolling basis ahead of the closing date.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Thank you!
Personal Assistant to the Senior Leadership TeamLocation: London (Hybrid - minimum two days in-office per week)Salary: £30,321 - £31,504 per annumContract: Permanent, Full-time (37.5 hours per week)Benefits: 25 days holiday + bank holidays, 4% pension contribution, Employee Assistance Programme, Cycle to Work scheme, Childcare Voucher scheme
About the OrganisationThis UK-wide charity is committed to creating positive social change through collaboration, innovation, and evidence-based practice. They work across sectors to improve outcomes for individuals and communities, with a strong focus on partnership and impact.
The RoleThis is a key role supporting the charity's Senior Leadership Team (SLT), with a particular focus on one of the organisation's major national partnership initiatives. You'll help ensure the smooth running of leadership operations and act as a central point of contact for senior stakeholders across the charity, public sector, and beyond.
Key Responsibilities
- Provide proactive executive support to SLT members, including diary and inbox management, meeting coordination, and document preparation.
- Lead on logistics for meetings, travel, and events, ensuring efficiency and professionalism.
- Support the administration of key governance and leadership meetings, including minute-taking and action tracking.
- Collaborate across teams and partnerships to support project delivery and communication.
- Maintain accurate records and systems, including CRM and SharePoint.
- Coordinate office operations in London, including facilities liaison, stock management, and welcoming new staff.
- Provide administrative support for Board and management groups.
- Uphold confidentiality and data protection standards in all communications and documentation.
About YouYou'll be a confident, highly-organised professional with experience supporting senior leaders. You'll be comfortable managing multiple priorities, handling sensitive information, and working independently. You'll also bring:
- Excellent minute taking skills - You need to be a very confident minute taker
- Very strong proven diary management skills
- Strong digital literacy, including Office 365, SharePoint, and CRM systems
- Experience in minute-taking and preparing high-quality documents
- A proactive, solutions-focused mindset
- A commitment to equality, inclusion, and the values of the charity
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a dynamic leader with proven fundraising experience to become our new Head of Fundraising, helping When You Wish Upon a Star to make magical memories for sick children. We have recently moved into a modern new office, have appointed a new CEO and are celebrating 35 years of Wish granting across the UK. So, it is an exciting time to join our dedicated team, some of whom work remotely or from our Scotland office.
Your key focus is to grow our income generation, allowing us to grant even more Wishes to children living with life threatening illness. The Head of Fundraising and their team play a huge part in helping us achieve this vision and, occasionally, have some direct engagement with delivering Wishes.
Reporting to the CEO, the Head of Fundraising will be responsible for developing, directing and delivering the fundraising strategy. You will be an inspirational leader; motivating the team to promote the Charity and successfully engage external stake holders, including both new and existing supporters, and develop long-term relationships through excellent stewardship.
The successful candidate will be able to manage legacy, grants & trusts, events, corporate and community fundraising. Ensuring that income targets are achieved, along with securing high value donors to support major events and campaigns. Using ThankQ CRM, you will be required to monitor fundraising performance and budget, produce reports, and presenting to the CEO and Trustees.
Registered Charity
11 - 20
Granting the wishes of children living with life-threatening or terminal illness
The client requests no contact from agencies or media sales.
Thank you!
Research and Impact Manager
circa £50,000 per annum + excellent benefits
Full time, 3-year fixed term contract
Hybrid, 3 office days per week in London
Organisation:
The Royal Foundation
Our client, The Royal Foundation, mobilises leaders, businesses, and individuals to address society’s greatest challenges. Under the leadership of Their Royal Highnesses the Prince and Princess of Wales, the Foundation’s initiatives are driven by world-class research, long-term partnerships, and a commitment to measurable, scalable impact.
Role:
The Royal Foundation is recruiting a Research and Impact Manager for the Homewards programme, which seeks to demonstrate that it is possible to end homelessness and inspire others to replicate effective practice.
The successful candidate will be a champion for evidence-led decision making, committed to generating robust research and evaluation and ensuring the programme is grounded in evidence. This role will ensure they generate high quality, compelling evidence about the effectiveness of interventions tested through the programme and facilitate a culture of learning to improve delivery and maximise impact.
This new role will sit within The Royal Foundation’s in-house Research & Impact Team, which provides research and evaluation expertise and delivers key insights across our programmes of work, to help design and deliver programmes and understand impact. This role is central to their effort to make The Royal Foundation evidence-led and cutting edge, helping maximise impact across the range of issues they support.
Core Responsibilities:
- Scope, commission, and manage evaluation projects to generate actionable evidence for commissioning and service delivery, ensuring effective supplier, project management, and contractor relationships
- Monitor project progress to ensure timely, budget-compliant delivery of high-quality evaluations, meeting objectives and adhering to policies
- Collate evaluation and programme data for organization-level impact reports
- Analyse research data and conduct desk research to support the Homewards programme team in scoping future activities
- Provide day-to-day support to the Senior Research and Impact Manager in overseeing research and evaluation across the Homewards programme
- Disseminate evidence effectively through various channels and support the interpretation and application of learnings to a wide range of stakeholders
- Provide updates for internal and external stakeholders, including the Board and Homewards partners
- Advise programme partners on research and evaluation design and delivery for action plans
- Identify and mitigate risks through strong project management
- Ensure compliance with Market Research Society (MRS) standards and GDPR for data handling
- Support the Research and Impact team in developing and delivering the research strategy
- Perform other ad hoc duties as required.
Candidate:
You will be able to demonstrate:
- Minimum 5 years' experience managing research and evaluation projects
- Strong understanding of evaluation techniques, including expertise in commissioning various evaluation approaches, including process, quantitative impact, and theory-based evaluations
- Experience in developing procurement materials and briefing external suppliers, managing research commissions, and ensuring quality and compliance with financial and contractual requirements
- Proven ability to draft research materials, analyse data, and produce high-quality outputs (quantitative and qualitative)
- Excellent analytical skills with the ability to synthesize data from a range of sources
- Excellent written and verbal communication skills, skilled in communicating research findings to both internal teams and external audiences, including non-researchers
- Able to work independently and prioritise own tasks and time, has an excellent eye for detail, and can work collaboratively and effectively with others
- Optimistic and energetic outlook, keen to maximise the positive change that the Homewards programme can deliver
- Relationship builder. Adaptable and has a flexible approach to plans, able to respond confidently and positively to changing scenarios, seize opportunities and solve problems.
Apply:
Please send of a copy of your CV and a one-page covering letter via the "Redirect to recruiter" button above. Your cover letter should explain your motivation for applying and how you meet the skills and experience required.
Please note that you must already have the right to work in UK to apply for this role.
Closing date: Tuesday 17 June (12pm)
As specialist recruiters we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.
Thank you!
CRM Manager -to spearhead a step change in our organisation's CRM approach. This is a pivotal role where you'll shape and deliver a new customer-centric strategy, using our Consumer Value Model and audience segmentation to drive engagement, increase visits, and boost revenue across our commercial activities.
Main Duties include: -
- Lead CRM Strategy: Design and implement a CRM strategy aligned with our Audience Strategy 2025-30.
- Champion Collaboration: Work cross-functionally with Communications, Creative, Data & Insights, and Ecommerce teams to ensure brand and strategy alignment.
- Craft Customer Journeys: Develop segmented, personalised journeys that enhance the customer experience and drive campaign success.
- Data Stewardship: Ensure data accuracy, security, and compliance with GDPR and other regulations.
- Tech & Tools: Identify and implement CRM technologies to improve automation and customer experience.
- Test & Learn: Promote a culture of experimentation and data-informed decision-making.
- Measure Success: Define KPIs, track performance, and report outcomes to stakeholders.
- Lead & Inspire: Manage and develop a high-performing CRM team, fostering collaboration and innovation.
The successful candidate will be able to demonstrate the below: -
- 5+ years in digital marketing with a CRM focus.
- Proven success in developing CRM strategies that drive engagement and revenue.
- Strong experience in segmentation, campaign tracking, and data analysis.
- Senior-level experience in cultural, commercial, or related sectors.
- Demonstrated leadership and team development skills.
- Strategic thinker with a deep understanding of customer behaviour and data-driven marketing.
- Excellent communication, project management, and stakeholder engagement skills.
- Financial acumen with a track record of driving revenue and managing budgets.
- Experience working in large public sector organisations is a plus.
Please note -this role has excellent benefits, including a civil service pension and generous annual leave. If this sounds like your next challenge, please apply ASAP with an up-to-date Word version of your CV, highlighting your relevant experience. I am reviewing applications on a rolling basis and may submit them before the closing date if we find the right candidate, so don't delay! Do feel free to get in contact for more information.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Thank you!
This role will be located at Battersea Old Windsor or Battersea London with regular travel to Old Windsor.
The Capital Project Manager will be responsible for leading a £4-5M project that will build a new Cattery facility at our Battersea Old Windsor site. The role will oversee all aspects of the project to ensure the capital project is completed on time, within budget and to the required standards and design. This will include working with colleagues in Animal Care, Infrastructure and Income Generation teams to ensure the project has appropriate funding, the design and build of the cattery meets Battersea’s strategic and operational requirements and that the operational impact of the construction is effectively managed to minimise the impact to dogs and cats across our centres during the works.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 2nd July 2025
Interview date(s): First stage interview will be on 15th July. There will be a second stage telephone interview, followed by an in-person interview at Old Windsor for those successful to this part of the process. Dates for these interviews are to be confirmed.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.capital
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
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We are looking for a Community Events Manager to deliver and portfolio of digital and physical fundraising and engagement events.
This is a Hybrid role with ideally 2 days a week in the Buckinghamshire office.
The Charity
A friendly, supportive and aspirational disability charity dedicated to providing life changing practical and emotional support to those most in need. You would be joining a strong team with an uplifting and supportive working culture along with access to a range of work benefits that include:
24 days annual leave, plus bank holidays, 3 days off between Christmas and New Year and your birthday off.
Maternity and Paternity and adoptions pay.
4% pension contribution if candidate contributes.
Learning and development opportunities.
The Role
Identify, develop, plan and execute a calendar of virtual and physical community fundraising and engagement events and activities, for exmaple, a local Christmas Market, identifying third-party fundraising initiatives and virtual challenges, or leading on the identification and/or development of national events.
Oversee logistics, which may include venue booking, supplier sourcing/coordination, risk assessments and event-day management. Ensuring all events and activities comply with health and safety regulations, risk management policies and GDPR guidelines.
Build your virtual events community through effective use of social platforms/activities, which your Marcoms colleagues will support you to identify and deliver.
Develop and implement stewardship plans to encourage repeat participation and wider engagement in the charity.
Support participants in their fundraising efforts, providing fundraising specific guidance and resource.
Work with the Marcoms team to develop and deliver promotional materials, social media campaigns, and PR opportunities.
Manage events and budgets, ensuring cost-effective planning and maximum ROI.
You will manage an administrator and be supported by a strong team of fundraisers, a marketing department set up to support the development of community activity.
The Candidate
Experience in event management, ideally within the charity or community sector.
Strong fundraising knowledge and experience in income generating events and techniques both physical and through digital channels.
Budget management experience and ability to work within financial targets.
Strong project management and organisational skills.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Events and Community Engagement Officer
Salary: 36,562 to 37,602
Location: London
Tenure: Permanent Full time
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want
Are you a keen advocate of women and girls’ rights in emergencies?
Are you a people-person who thrives on building meaningful connections and sparking real-world change?
Then we'd love to hear from you!
ActionAid UK is looking for an enthusiastic and organised Events & Community Engagement Officer to join our fundraising team and help us inspire communities to support our mission of social justice, equality, and the rights of women and girls across the globe.
In this exciting and varied role, you’ll be at the frontline of supporter engagement—encouraging, guiding, and celebrating the incredible individuals, schools, faith groups, and companies that fundraise for ActionAid. You’ll develop inspiring stewardship journeys, provide heartfelt support, and help our fundraisers feel seen, valued, and empowered to make a difference. Whether you’re answering an enquiry, planning cheer-points for the London Marathon, or working closely with high-value supporters, your work will help bring our values to life.
This is a chance to flex your creativity too. You’ll help craft compelling content for emails, social media, and web pages, and work with the wider team to launch and test new fundraising ideas. Every interaction you have—whether online, on the phone, or in person—will be an opportunity to deepen supporter relationships and grow the impact of our work. You’ll be joining a team that values collaboration, innovation, and bold ideas. You’ll work across departments, contribute to major events, and play an active role in developing the future of our supporter journeys. This is more than a job—it’s a platform to use your energy, empathy, and communication skills to help create a better world.
If you’re passionate about people, storytelling, and purpose, we want to hear from you. Come join us—and help turn passion into action.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional information
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Thank you!
Change Grow Live is one of the UK’s largest charities, providing a range of services focused on supporting people and communities to transform their lives.
Our new business development manager (BDM) will sit within our Specialist Business Development Team, working alongside other BDMs to manage a busy pipeline of business development activity across the following markets:
- Prisons and community criminal justice
- Homelessness and street outreach
- Smoking Cessation
- Individual Placement and Support (IPS)
- Children and Young People
- Scottish Services
If you have proven experience within any of these fields, a commitment to CGL values and a passion for supporting people to make positive change, we’d love to hear from you.
Change Grow Live is looking for a Business Development Manager (Specialist Services) to join our dynamic, high-performing, national Business Development Team and lead our response to this exciting national opportunity.
Joining us means taking on a key leadership role as part of our successful national team, and the chance to share and further develop your skills, knowledge and experience, whilst working with great people from across our organisation.
Full Time Salary: £52,221 - £57,786 (pro-rata). If you’re based in London and regularly travel to the office, you’ll receive an additional £4,072.06 per year (pro-rata)
Full Time Hours: 37.5 per week
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
The role
CGL’s Business Development Team is a large national team. This role will sit within a smaller specialist services sub-team, who have responsibility for retaining existing specialist contracts and winning new business opportunities.
You will work with a small group of bid writers to oversee all aspects of the tender process. You will also have responsibility for pipeline management and work closely with our services and operational colleagues to navigate processes under the Provider Selection Regime (PSR) regulations.
You will work collaboratively with people who use our services, front line staff and managers, clinicians, departmental leads and senior stakeholders including Directors, to develop service delivery models, budgets and partnerships for tenders and proposals.
You will have the opportunity to visit and engage with our staff and service users across the country, to learn about our services and specific local needs and challenges.
As a leader within our national Business Development Management Team, you will lead on improving the quality of our work and developing our team culture, thinking creatively, sharing your own knowledge and experiences, and challenging existing ways of working.
Ultimately you will play a key role in the design, development and delivery of our services and will help us to deliver on our organisational mission, strategy and values.
About you
You’ll be a highly competent project manager, with proven experience of leading and managing complex tenders and other projects in related fields.
You’ll be an excellent writer, with experience of writing tenders, bids and proposals.
You’ll be a confident and highly competent communicator, have excellent IT skills, be highly numerate and be able to analyse and work with complex data and financial information.
Check out the job description for more information, and you can contact Hannah Carlin, Senior Business Development Manager, to discuss this role further.
Why work for Change Grow Live
We put our values into action. We trust and believe in our staff.
Be part of an amazing team.
Competitive pay (including London weighting if applicable), pension and other benefits.
Flexible working options including working from home and offices across the UK, including London, Brighton, and Manchester.
We want our workforce to represent the diversity of the people and communities we work with. When we’re recruiting, we actively seek to reach a diverse pool of candidates. We’re happy to consider any reasonable adjustments that potential employees may need.
Salary Range (pro rata if part time)
CGL points 47 to 52 (£52,221.35 - £57,786.02)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Closing Date
30/6/2025
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Voluntary, Charity, Social Enterprise (VCSE) & Community Development Assistant
Base of Work: Hybrid typically minimum 1 day per week at Community Impact Bucks Office near Aylesbury with the rest working from home
Hours: Part time 28 hours per week but we will consider reduced hours (e.g. 25 per week).
Salary: £25,225 per annum (£20,180 pro rata)
Contract: Permanent
Enjoy a varied administrative role where no two days are the same? Are you organised, versatile and care about making a difference locally? Would you like to support Buckinghamshire’s communities, charities and voluntary groups to be strong and resilient?
About the Charity:
We are a local charity that enables people and organisations to get involved, helping to build strong and vibrant communities in Buckinghamshire.
We do this by helping people find volunteering opportunities, advising charities and other not-for-profit groups on all aspects of running an organisation, and directly supporting those most in need in the community.
About you
Enthusiastic, committed and customer focused; you will be an experienced administrator with a flexible approach, and relish variety in your work.
You will like connecting with different people whether that be individuals, volunteers or those working with charities and community groups. As one our first points of contact for Community Impact Bucks you will be able to demonstrate a respectful, inclusive and non-judgmental approach.
Key responsibilities
Key tasks include:
- Provide administrative support across digital platforms to the VCSE and Community Development team.
- Provide first point of contact for enquiries and referrals to our projects and services, including Volunteer Bucks, Transport Hub and our Handy Helper Service.
- Recording and collating monitoring information using online tools (e.g. SmartSurvey).
- Providing comprehensive support with our CRM system (Salesforce).
- Creating/editing online forms, and other materials.
Key requirements
- Experience of administrative support and customer service
- A multi-tasker who is able to prioritise tasks, plan ahead, be resourceful and use own initiative.
- Able to communicate effectively and with people from a variety of backgrounds in writing and face to face.
- Respectful of confidentiality, with a high level of emotional intelligence.
- A team player with a positive, solution-focused approach
- Excellent attention to detail and accuracy.
- Competent user of Microsoft Office Word, Excel, PowerPoint, MS Teams, and Outlook.
- Knowledge of software such as SharePoint, Eventbrite, Zoom or have a willingness to learn.
- Confident working with data and creating spreadsheets.
- Able to work outside normal office hours on occasion.
What we offer:
- 25 days holiday (plus bank holidays and an additional 3 days between Christmas and New Year)
- Onsite parking and lovely office setting
- Wide range of free training courses, plus personal development opportunities
- Supportive and inclusive environment with lots of positivity
- Company pension scheme with 5% employer contribution
Diversity & Inclusion
Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.
How to apply
For more information, please download the Job Description and Person Specification at the bottom of this ad, or vist our website - Community Impact Bucks.
To apply, please send a CV with a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Thursday 19th June 2025.
Interviews will take place in person at our office in Weston Turville.
Registered Charity
11 - 20
We support people and groups to get involved in their local communities and make Buckinghamshire a better place to live.
The client requests no contact from agencies or media sales.
Thank you!
Customer Engagement Manager
Ref: CEM0625
Location: Dartford, DA2 6NX
Contract: Fixed Term Contract – March 2026
Salary: Circa £32k per annum
Hours: 37.5 hours per week
Groundwork South is a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper. The position of Customer Engagement Manager (CEM) is an exciting opportunity to work in a key role in the delivery of our Water Efficiency Programme.
Summary of role: The Customer Engagement Manager plays a pivotal role within the Groundwork Water Efficiency management team, taking the lead on generating appointments for our domestic and non-household water efficiency services delivered on behalf of various water companies across London and the South of England.
This position is responsible for overseeing high-quality outbound and inbound customer engagement activities, as well as other promotional efforts, to secure work for our field-based teams of water efficiency advisors and plumbers.
You will manage the day-to-day operations of a large customer engagement team, working closely with three Customer Engagement Team Leaders to ensure performance targets are consistently met each week.
In return we offer you:
- A competitive salary
- Generous holiday entitlement of 25 days per annum plus public holidays
- Health Cash Plan and 24-hour Healthline
- Employee Assistance Programme - including mental health helpline and face to face counselling.
- Salary sacrifices schemes including cycle to work and pension contributions
- Family friendly policies to support work/life balance with time off in lieu for out of hours activities
- Business travel expenses
We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.
Groundwork South
Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.
We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.
Closing date for applications: 22nd June 2025
Interview date: 27th June 2025
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
No agencies please.
Thank you!
We are looking for an outstanding communicator and creative person to join our Operations Team who will oversee and implement our multi-channel internal and external communications efforts.
This is an exciting role with lots of scope for creative freedom to continue our media presence as we partner with God in the multiple opportunities presented by a growing church. We are looking for someone gifted in most of the areas listed on the job description, but who can oversee and lead in all areas, utilising volunteers or contractors as necessary. As such, you will play a key role in the expansion of God’s Kingdom in Cambridge & beyond.
Visit our website to download the job application.
The client requests no contact from agencies or media sales.