Public relations jobs

Job overview

Becoming the Head of Principal Donors at the Cherie Blair Foundation for Women is a fantastic opportunity to be part of lasting progress for women across the globe, ultimately contributing to a fairer, more equal and prosperous world.

You will lead and manage the Foundation’s philanthropy programme, working closely with our senior leadership team, the CEO and our founder to personally cultivate and steward the Foundation’s principal donors. This includes overseeing our recently formed Accelerate Circle – a select group of visionary philanthropists who help drive the Foundation’s fundraising through their networks.

We are seeking an exceptional relationship manager who thrives on external engagement and networking with key stakeholders. You will have a proven track record of establishing and managing global communities of HNWIs and fundraising volunteers, raising high six figure or seven figure donations annually.

In this role, you will be responsible for over £1 million of unrestricted income critical to delivering the Foundation’s goal of reaching one million women entrepreneurs. You will deliver excellent stewardship of our existing donors and cultivate new prospects.

Community Connectors Project Lead – Southwick
£34,000 – £41,000 | 18-month fixed-term contract | 4 days on site/community-based | Start date ASAP

Make a real difference in the lives of older people in West Sussex.

Are you a dynamic, community-minded leader with a heart for tackling isolation and building strong local networks? Keychange is looking for a passionate and proactive Project Lead to launch and lead our new Community Connectors project in Southwick. This is a rare opportunity to shape and deliver a service that connects churches, charities, and public sector organisations—ensuring older people can access the relational, practical, and spiritual support they need to thrive.

About the Role
This brand-new role is ideal for someone who thrives on turning vision into action. As Project Lead, you’ll:

• Design and implement the Community Connectors service, developing processes, partnerships, and evaluation frameworks.

• Build strong relationships with church leaders, charities, and public sector agencies.

• Empower church communities and volunteers to better support older people.

• Provide direct support in a small number of complex cases.

• Represent Keychange in relevant forums and networks to promote the project and build community links.

What We’re Looking For

Essential Criteria:

• Significant experience in community development or frontline work, ideally with older people or other vulnerable groups.

• Excellent written and verbal communication skills.

• Ability to engage confidently with a wide range of stakeholders, including churches and the voluntary sector.

• Experience in project planning and service design.

• Passion for tackling loneliness and enabling older people to live full and connected lives.

Desirable Criteria:

• Knowledge of community and voluntary support for older people in Southwick/West Sussex.

• Experience managing volunteers or delivering training and capacity building.

• Familiarity with Christian church communities and confidence speaking at church events.

• Experience with monitoring and evaluating community projects.

About Keychange
Keychange is a Christian charity that has been supporting people in need for over 100 years. We run residential care communities for older people, as well as supported housing for women and young people experiencing homelessness. At the heart of everything we do is a belief in the power of community and the dignity of every individual. Through Community Connectors, we’re extending that vision beyond our care homes—ensuring older people in the wider community are connected, supported, and able to flourish.

What We Offer

• Salary of £34,000 – £41,000 depending on experience

• 25 days annual leave plus bank holidays

• Employee assistance programme and life insurance

• Contributory pension scheme with employer match

• Scope for hybrid working (minimum 4 days in community/on site)

• Opportunity to lead and shape a new project from the ground up

How to Apply
Please apply with your CV and cover letter before the deadline date. 

Application Deadline: Midday, Thursday 3rd July
Remote first interviews: Wednesday 9th July
In-person final interviews: Monday 14th July
Start date: As soon as possible (subject to notice periods)

Position title:

Networking and Events Manager

About Us:

Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise.

Role Overview:

The Networking and Events Manager will be responsible for sourcing, developing, and maintaining relationships with a variety of strategic partners within the UK, including university societies, community groups, children’s afterschool clubs such as scouts/brownie, businesses, and other UK organisations that align with our mission and values. They’ll manage a team of events professionals, leading on our events, volunteer and relationships strategy. The ideal candidate will have a strong ability to build and nurture relationships, identify opportunities, and support the long-term sustainability.

Essential candidate will:

· Right to work in the UK

· DBS Certificate at suitable level / undertaking to cooperate to obtain a DBS Certificate at suitable level

· Declaration of any actual, potential, or perceived conflicts of interest (ie any relationship or affiliation with individuals currently employed by or associated with the organisation)

· Be educated to degree level or higher.

· Have experience in managing charity relationships

· Have experience in managing fundraising events

· Team leadership experience.

· Possess excellent communication and presentation skills.

· Be self-reliant with strong writing abilities.

· Be honest and willing to travel to meet with partners and work flexible hours.

· Be proficient in IT, with strong working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.

· Possess suitable administrative experience within a professional environment (internal communication, reporting, documenting; demonstrate exceptional writing, editing, and speaking skills).

· Be well versed in different fundraising requirements and strategies.

· Suitably experienced in strategic marketing and advertising.

· Possess a flexible approach to tasks and responsibilities.

· Possess a high level of social skills

· Be comfortable presenting to senior leaders

· Be comfortable speaking to large groups of potential partners

Desirable:

· Knowledge of fundraising, preferably in an Islamic charity.

· Experience with task management software.

· A basic understanding of Islamic values and Muslim practices.

· An awareness of Health and Safety values.

· Full licence and access to a car to drive to meet with community leaders, partners potential event venues and collaborators.

· Multilingual Skills

This role at Muslim Hands is dynamic and varied, perfect for someone who excels at multitasking and managing multiple events simultaneously. We seek a creative individual who consistently upholds high standards in their work. You must be highly organised, detail-oriented, and genuinely passionate about fundraising and event management. At Muslim Hands, we prioritise building long-lasting relationships with our partners and collaborating with them to make a significant humanitarian impact through meaningful national and international fundraising projects by being united for the needy.

Deadline for applications is 28th June 2025 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful. 

FOODBANK FUNDRAISER (INDIVIDUALS AND EVENTS)

OASIS HUB WATERLOO

 Up to 32 hours per week

FIXED TERM CONTRACT – Two years

SALARY:  £26,737 (0.8FTE including London Weighting) 

We are looking for a person with:

· Great character, chemistry and competency.

· Recent and proven experience in raising funds from individuals and events.

· Progressive and successful fundraising experience and approaches.

· First class team spirit and cohesion.

Is this you? Great – read on.

Oasis Hub Waterloo co-develops and co-delivers a wide range of integrated community services including a community centre, primary and secondary Academies, adult and further education opportunities, early years support, a Foodbank, advice services, a community farm, and well developed and diverse programmes for young people.

Purpose of job

This new role will lead on Individual and Events fundraising for Oasis Hub Waterloo with a focus on securing funds for Lambeth & Croydon Foodbank and our associated Advice services. This will include developing our awareness and capacity to gain income from High-Net-Worth Individuals, Events and Legacies.

To apply please submit your CV and a covering letter via the Charity Jobs website.

Your Supporting Statement (max of two A4 pages) must share specific and relevant examples demonstrating how your qualities and experience will enable us to increase our income generation through individual giving and events.

Inspire and impress us!

Return your CV and Supporting Statement by Midday on Monday 23rd June 2025

Face to face Interviews will take place in Waterloo on the Monday 30th June 2025

If you want an informal chat about this role, please see our contact details on the Oasis website.

As part of the package, Oasis offers:

· Flexible working where possible with family friendly policies

· A non-contributory pension scheme, currently offering 7% employer contribution

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidate must have the right to work in the UK.

Oasis supports Equal Opportunities. Registered Charity No. 1136965

Join RUHX – Be part of something extra extraordinary.

At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.

We’re now looking for a highly organised and motivated Community & Volunteer Officer to join our dedicated and fun team. This is your chance to be part of a charity that believes in being positively disruptive, creative and collaborative, all to make a transformative difference for our patients, staff and community.

We’re big enough to make an impact and small enough to care. This means that we believe in creating an inclusive, supportive, and nurturing environment for all our staff, as we know that a diverse, happy, and healthy team is vital to our success.

Main duties of the job

No two days in our team are the same. We split our time evenly between working flexibly at home and onsite in the office in Bath, as well as being out and about in our community. You will have a varied role which involves managing a wide range of duties and tasks including:

• Build relationships with local groups, companies, schools, and individuals to grow community fundraising income.
  Develop and deliver inspiring opportunities for volunteers to support our work.
• Provide day-to-day support and communication to our volunteers.
• Represent RUHX at community events, talks, and meetings.
• Help raise awareness of our charity across Bath and the surrounding areas.

We’re looking for a kind and compassionate person who is passionate about the NHS and making a difference to healthcare for our community. A great communicator and team player.

• Proactive, organised and creative in problem solving.
• A people person who thrives on building relationships and inspiring others.
• Experienced in volunteer coordination and/or community engagement.
• Passionate about health and wellbeing in our local community.
• Comfortable with regular evening/weekend work and travel in the region.

Person specification

Qualifications

Essential criteria

• Educated to Degree Level or equivalent appropriate work experience
• Evidence of a qualification in Fundraising or Marketing

Desirable criteria

• Membership of Institute of Fundraising

Knowledge

Essential criteria

• Demonstrable experience of working in Volunteers & Community Fundraising including managing and delivering large projects and events from initiation to completion on own.
• Experience of carrying out risk assessments
• Experience in managing & working with individual volunteers and groups, securing their effort and commitment and maintaining a high level of customer care.
• Sound understanding of charity law, fundraising regulations and best practice relating to sponsorship, donated support, public collections, licensing etc
• Experience of working in a fundraising team and office environment and following procedures accurately without significant direction.

Desirable criteria

• Experience of working in the NHS
• Experience in developing and delivering marketing plans including charity media relations, social media and digital marketing.
• Experience of setting, managing and reporting on income and expenditure budgets.
• Knowledge & experience of Raisers Edge relationship management database.

Skills

Essential criteria

• Ability to use own initiative and to escalate issues in a timely manner where unable to resolve an issue personally.
• Flexible team player with the ability to prioritise and organise a changing workload and work systematically towards deadlines. High attention to detail and an ability to see a task through to fruition with minimal supervision.
• Ability to use storytelling to communicate a compelling case for support in a way that is comprehensible to supporters and volunteers via a range of channels including public speaking, written communications, social media, telephone and face to face conversations.
• Ability and confidence to communicate effectively in sensitive situations, using patience and tact in relations with supporters, general public and press
• Ability to build credibility with senior volunteers, supporters and RUH staff through the use of effective interpersonal and influencing skills.
• Advanced Keyboard skills, including good Microsoft Word, and Excel.
• An understanding of the Data Protection Act, GDPR and Fundraising regulations and best practice.
• Ability to analysis problems and work around obstacles. Offering a range of appropriate solutions

Title: HR Business Partner (People Partner)

Salary: Up to £50,000 per annum dependent on experience

Contract: Full Time, 37 hours per week.

Location: Hybrid working with a minimum expectation of working in both the Brasted, Kent and London offices at least once per month. Travel to national sites is also occasionally required

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

The People Team work across the employee life cycle, providing advice, coaching and support, on recruitment and onboarding, engagement, performance management, talent development, pay and benefits, learning and development, employee relations, health and wellbeing, diversity and inclusion and day to day admin and transactional support.

Our people vision to make Catch22 a great place to work underpins our approach.

Job Description

As the People Partner for Catch22 you will provide a proactive and forward-thinking HR service to the business and operate as an internal consultant, influencing, identifying, and maximising opportunities to improve people capability and performance.

You will be responsible for supporting your business areas by providing specialist coaching, support and advice that enables our business development and senior management to effectively deliver their people and business plans.

You will be responsible for giving specialist HR advice in relation to all HR policies and procedures in accordance with best practice, current and proposed employment legislation and local arrangements and support delivery of the HR Strategy and evolving partnering model.

You will develop and maintain excellent working relationships across the People Team, the operational Hubs that you support as well as the rest of the business by offering challenging and influencing at senior manager level fostering a high performance culture.

You will support the business in key areas of employee relations, development, reward, engagement, and resourcing providing key business support to services nationally.

You will provide business support to nominated business areas and provide cover to other business areas as and when needed.

Please see the attached job descriptions for full details of the role: People Partner Job Description

Experience

• Level 7 CIPD or proven experience.
• Comprehensive and up to date knowledge of employment law and HR best practice, and the practical implications for the management of the employment relationship.
• Excellent and up to date knowledge of TUPE regulations, processes, risks and opportunities.
• Awareness of current developments in the HR field.
• Understanding of organisational development processes and interventions.
• Awareness of Health & Safety practice as it relates to HR.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

Position title:

Social Media Manager (MAT COVER)

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

(Hybrid options considered)

Hours of Work:

Full-time, 35 hours per week

(Part-Time and Job Share options available)

Approx. Interview & Role Commencement Date(s):

· Interviews: As and when strong candidates identified

· Start: ASAP thereafter (by 1st November 2025)

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams or Zoom) with Muslim Hands; therefore, please familiarise yourself with MS Teams and Zoom prior to submitting your Application.

About Us:

Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise.

Role Overview:

The Social Media Manager will lead our social media strategy to drive engagement through all social channels. From post planning, scheduling and creating content to reporting and optimising our content across both organic social media as well as paid social.

Main Responsibilities:

· Responsible for creating and delivery our social media strategy across all existing and new social media platforms.

· Responsible for the planning, creating, scheduling and reporting of all organic social media content across existing as well as new social media channels.

· Responsible for the planning, creating, reporting and optimising all paid social media content across all existing as well as new social media channels.

· Responsible for a paid social budget, including reporting on spend and ROI on a weekly and monthly basis.

· Perform social media audits to further optimise channels.

· Report on social listening amongst our core base and issues.

· Manage requests from across the organisation including the development of a social media briefing process for continued cross-org support.

· Engage with key followers including some influencers across our social accounts.

· Report on all relevant social metrics including engagement, follower count, impressions and reach.

Essential:

· Right to work in the UK

· DBS Certificate at suitable level / undertaking to cooperate to obtain a DBS Certificate at suitable level

· Declaration of any actual, potential, or perceived conflicts of interest (ie any relationship or affiliation with individuals currently employed by or associated with the organisation)

· Experience in an agile fundraising environment where priorities can change without warning.

· Test and learn mindset to deliver the best performing social posts.

· Data driven to optimise performance across channels.

· Experience in Meta, YouTube, X, LinkedIn, Pinterest and TikTok.

· Stays up to date with social media trends including new social channels.

· Good organisational and time management skills.

· Strong copywriting skills including the ability to story-tell.

· Creative thinker to do things differently.

· Strong communicator and able to work collaboratively.

· Experience in content creation including graphics and video creation skills.

Desirable:

· Knowledge of fundraising, preferably in an Islamic charity.

· Experience with task management software.

· A basic understanding of Islamic values and Muslim practices.

· An awareness of Health and Safety values.

· Full licence and access to a car to drive to meet with community leaders, partners potential event venues and collaborators.

· Multilingual Skills

Deadline for applications is 28th June 2025 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Job Title: Travel Trainer

Report To: Laurence Orrell, travel training coordinator

Salary: £13.85 per hour

Location: Travel within the North London area as required

DBS:This post is subject to a criminal record check under the arrangements established by the Disclosure & Barring Service

Context of Job

AFK is a national charity helping young disabled people develop their independence and find employment.  As part of this we provide bespoke travel training on London’s public transport network to and from school, college and work placements in the North London area.

We are looking for enthusiastic and flexible candidates to train and support young people to travel specified journeys safely and independently using public transport.

Overall Job Purpose

To train and support a young person to travel a specified journey safely and independently using public transport.  Record your observations and give feedback to the travel training coordinator, the young person and their family.  To take part in reviews of training as it progresses.

Working Conditions

• Casual working assignment with no minimum hours guaranteed

• Each assignment must be mutually agreed by both parties

• You will be expected to work mornings and/or evenings as required by the job and we will also consider job sharing for this role.

Responsibilities

• Support a young person door-to-door as they travel on public transport.
• Familiarise yourself with the following documents –

1. Journey Plan – describes the route you and the trainee will follow, and the alternative route(s) if the need arises. 
2. Risk Assessment – outlines the support needs of the trainee, and risks and strategies to mitigate them.

• Record your observations using standardised forms and relay your observations to the travel training coordinator on a weekly basis.
• Allow the young person to learn independently and only guide, support or intervene when necessary (this will be included in your induction)
• Approach travel training in a positive manner by reinforcing achievements and viewing obstacles as opportunities to learn.  Discuss strategies and agree solutions with the young person, their family and the travel training coordinator.
• To contact the travel training coordinator immediately if there are any emergencies or unexpected situations.
• Ensure that the young person is trained to use the alternative route safely and independently.
• Ensure that the young person learns and/or knows how to contact parents or carers in case of an emergency
• Any issues or concerns must be raised with the travel training coordinator or the business development manager.

Additional Responsibilities

• Learn the support needs of the young person prior to training
• Become familiar with the route
• Become familiar with and then follow AFK’s safeguarding policies and procedures

For more information or an informal chat please call Laurence on 07384 79 55 35.

Please see the attached Job Pack for more details about the role 

To apply please send your CV and a covering letter explaining why you would suit the role.

Recruitment Timeline and details

• We will be interviewing on a rolling basis as we receive applications.
• There will be a short test using your mobile phone so please bring it with you
• Please let us know if you need any adjustments in relation to the recruitment process

Do you have an interest in heritage, conservation, and the environment? Are you a proactive and motivated self-starter, able to work on your own initiative and prioritise a busy workload? An exciting opportunity has arisen to join our church buildings team.

The Diocese of Lichfield is seeking to appoint a part-time DAC Casework Officer (List B), to assist in the work of the Lichfield Diocesan Advisory Committee (DAC). This is an established post, which will complement our existing provision and outcomes in relation to church buildings.

The role includes responsibility for all List B casework (‘minor’ statutory applications for making changes to churches), and assisting with responding to general and pre-application enquiries. You may have previous experience of working in a DAC Office, or be seeking an opportunity to enter this field.

With proven organisational and administrative experience, and excellent written and verbal communication skills, you will be competent in using IT, computerised administrative systems, databases and websites.

Educated to degree level or equivalent, in a relevant field, you will also need careful attention to detail and a high level of accuracy.

This is a hybrid role, with home and some office working, so incorporating solo and team working. The post offers the opportunity to travel throughout the Diocese, for site visits, as required.

Salary: £29,000 FTE per annum. Hours: 21 hours per week (part time). 15 days holiday plus public holidays and an additional Christmas shutdown, and a non-contributory pension scheme.

Closing date:  25th June 2025 at 5.00 pm

Interviews:  1st July 2025 (in-person, Lichfield)

An exciting career opportunity for an enthusiastic and initiative-taking health promoter to work as part of THT South’s dynamic Brighton based health promotion team. You will be delivering health promotion interventions, supporting, and advising individuals from at-risk communities with the aim of reducing HIV risk and maximising sexual health.

The focus of your work will be the delivery of  HIV and STI testing via our central Brighton clinic to group most impacted by poor sexual health. You will receive full training to deliver testing, but any previous clinical experience is welcome.

You will have a good understanding of the issues relating to HIV and poor sexual health and knowledge of and sensitivity to the needs of higher risk adults in relation to HIV and sexual health promotion.

You will also lead on our local social media activity, promoting the service and our campaigns consulting with our digital team and working within the charity’s guidelines. 

Applications from people with lived experience and / or diverse backgrounds are particularly welcome.

We are seeking an individual to manage the smooth running of all the charity’s services and operations, including data processing requirements and marketing. This role will play a crucial role in guiding the organisation as we look to consolidate and strengthen the structure to increase the long term sustainability of the charity 

We are looking for a highly organised and self-motivated candidate, bringing relevant experience to the role including experience with people, properties, project and database management, to help make a real difference in the lives of tenants and their families by providing high quality assisted living accommodation for adults with a learning disability. 

The four key areas of responsilbity include:

• Providing comprehensive property management: Liason with care providers in order to understand maintenance and imrpovement needs.

• Offering a high standard of support to our residents: In conjunction with the directors, looking for opportunities to improve tenant experience and wellbeing. 

• The support of robust financial accounting: Providing simple data entry where required.

• The delivery of high quality external communication and wider charity marketing: Supporting the volunteer team in maintaining the website, contronbuting to email communications and updating social media.

Please note that in order to safeguard Rainbow Living’s Christian culture and ethos and in keeping with the Equality Act 2010 (Schedule 9 Para 3) Rainbow Living Trustees have applied an occupational requirement to this role whereby the post holder will be committed to upholding Rainbow Living’s Christian ethos. 

Interviews to be held on Tuesday 15th July 2025, face to face in Exeter.

Location: Community based/Hybrid. Living within 45 minutes of Grantham, Lincolnshire; covering an area within  approximately a two-hour radius.

Hours: 35 hours per week, Monday to Friday.

Contract: Maternity Cover for 14 months.

What you will be doing

• Provide guidance and training to support partnerships between people with hearing loss and their hearing dog
• Assess people’s needs and provide advice, guidance, and signposting so they can get the help they need with their hearing loss
• Bring people together in local communities and by connecting our partnership with our Peer Support Volunteers

Key activities

• Manage a caseload of partnership relationships learning about their needs and providing advice, support, and services personally with the help of others
• Offer community days and dog walks in local communities bringing people together
• Provide tailored support to hearing dog partners through remote contact, home and workplace visits, and accompanying them to the vets and other places
• Create and implement partnership support plans, dog behaviour modification plans, dog welfare plans, and risk management
• Continually assess the support need and risks for our partnerships and hearing dogs and ensure adequate plans are in place to address them 

Desired candidate

The successful candidate is confident in their dog training and handling ability. They are experienced coaching and encouraging others. They can work with people with a wide range of needs and are solution focused. They can assess risk and have confidence in handling sensitive situations with empathy. They can develop professional materials for internal and external use.

Closing date: Friday 27th June 2025.

First stage interview: w/c 7th July 2025.

This post is exempt from the Rehabilitation of Offenders Act 1974.  This is in relation to the Protection of Children and Vulnerable Adults. Applicants will therefore be required to disclose all convictions (spent and unspent), cautions, warnings and reprimands and any relevant non-conviction information. The successful candidate will be required to undertake a Criminal Records Bureau Disclosure Check under the terms of the Police Act 1997 (Part V).

People & Culture Advisor

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• You will be central to delivering our People and Culture strategy by providing high-quality, day-to-day HR support across the full employee lifecycle. You’ll ensure our people processes run smoothly, consistently reflect our values, and meet legal and best practice standards.
• You’ll work closely with staff and managers, offering clear, practical advice and contributing to a positive and inclusive workplace culture. With a collaborative approach, you'll help embed good management practices, support policy implementation, and use HR data and insights to inform and improve our work.
• You’ll be part of a small, collaborative People and Culture team, where we work flexibly and supportively to deliver excellent HR services. We value open communication, curiosity, and a shared commitment to continuous improvement.
• We’re looking for someone who is highly organised, detail-focused and confident managing a varied workload. You’ll bring experience across the full employee lifecycle in a busy HR environment, with strong administrative skills and the ability to juggle priorities. Solid experience in advising on employee relations matters, such as absence, performance, grievance and disciplinary, is essential, with a clear understanding of how to apply policy and promote consistent practice.
• This is a generalist role with opportunities to develop and learn across projects, owning processes and training tailored to your personal and professional development.

Salary: £37,551
Closing Date: Wednesday 18th June
Interview Date: Thursday 26th June

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Bookings Team Executive
Contract: Temporary / Fixed until November 2025
Location: Hybrid – United Kingdom (Multiple Office locations)
Offices: Cardiff, Belfast, Salford, Edinburgh, London
Salary: £28,000 per annum, pro rata

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards – the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person. 
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Role Summary

The main function of the Bookings Team Executive role is to provide high quality customer service for the Into Film Festival. This will mean receiving calls, processing bookings and liaising with educators through email and by phone. It will also involve making outbound calls to drive bookings, speaking to attending teachers and liaising with cinemas to ensure the festival runs smoothly. This is an exciting, front-line, varied role requiring high level communication skills and a solution focused attitude. It is an opportunity to develop customer service and CRM (Salesforce/Aerian) skills and to work for the world’s largest film festival for young people.  This role is offered on a fixed term, three-month basis.

Main Responsibilities:

• To be the first point of contact for public festival enquiries; answering calls and emails, processing bookings and problem solving.
• Proactively reaching out over email and phone to educators/bookers, aiming to sign them up to the festival.
• Liaising with the festival team to ensure all enquiries and issues are resolved.
• Checking, updating and uploading booking information onto our festival website (via Aerian - training available).
• Updating the daily incident log (via Excel) - this is used for tracking all enquiries/issues from cinemas. 
• Liaising with exhibitors as and when required and as directed.
• General support in relation to all aspects of the festival.
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Experience of a customer service role.
• Excellent communication skills, including the ability to convey ideas persuasively.
• Strong organisational capability.
• Base level Excel or equivalent skills.
• Experience of working under pressure while handling a high volume of public enquiries.

Desirable:

• Experience of using Teams.
• Experience of using a CRM.
• Experience of talking to teachers/schools.
• Understanding of the education sector.
• Familiarity with the Microsoft Office suite.
• A love and knowledge of film.

Into Film employees enjoy the following benefits: 

• Annual Leave – 28 days (pro-rata). 
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance. 
• Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non-contributory, apart from employee tax contribution).
• BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 9:00am, Tuesday 29th July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.

At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.

No agencies please.