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This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
No one enjoys medical procedures, least of all children. From facing everyday vaccinations
to the most serious of surgeries and chronic conditions, all children experience varying
degrees of apprehension and fear. Feeling scared, powerless, or anxious in healthcare
settings doesn’t just trigger a child’s emotions; it can create traumas that impact treatment
success and that can have a life-long impact. Starlight’s aim is to transform children’s
health through better experiences, by putting play at the heart of every child’s healthcare.
Reporting to the Communications & Brand Manager, the Digital Content Creator will create
engaging, high-quality digital content that brings Starlight's work to life across social media,
the website and other digital channels.
The role will work closely with colleagues across the organisation to capture and tell stories
that demonstrate the impact of Starlight's work, amplify the voices of children, young
people and families, and support fundraising, campaigns, partnerships and organisational
communications.
The postholder will be responsible for planning, creating and publishing digital content
across multiple platforms, helping to build engagement with Starlight's audiences while
ensuring all content reflects the organisation's brand, values and strategic priorities.
Please apply for this role through Charity Job with your CV accompanied by a
supporting statement which demonstrates how your experience matches the person
specification and highlights your most relevant, recent experience for this role.
**Please include your portfolio, examples of, or links to your work**
In your application, we’d love to hear about what inspires you about Starlight’s purpose, beliefs and values with a statement that is very personal to you and gives us an insight into who you are, and how you would contribute to Starlight’s success with your experience, expertise and approach.
The client requests no contact from agencies or media sales.
Want to make a difference to people’s lives? Then join our small team at Immunodeficiency UK, a charity devoted to supporting people living with poor immune systems.
About Immunodeficiency UK
Our charity aims to create an environment that ensures those affected by immunodeficiency have the knowledge to live fully, manage their condition effectively, and have their health needs understood and addressed by the healthcare system.
Each year we help hundreds of people through our helpline, educational resources, practical support, hardship grants, and our strong patient voice. We work on a range of projects to help improve patient care. You can find out more about our work by visiting our website and reading our annual impact reports..
This is a varied and interesting opportunity working for a charity that goes above and beyond in supporting people with primary and secondary immunodeficiency. The role offers an opportunity to exercise your creativity on varied and interesting projects that can make a real difference. You will receive excellent support and encouragement from our CEO and Trustees.
Responsibilities
As the Digital Communications and Fundraising Officer, you will play a key role in raising the charity's profile and awareness of primary and secondary immunodeficiency, growing supporter engagement, and generating income to support our work.
- You’ll develop and implement a digital communications strategy
- You’ll create and publish content across our website, email, social media and digital publications
- You’ll manage the website, ensuring content is accurate, accessible and up to date
- You’ll produce multimedia content — graphics, video, photography and case studies
- You’ll manage our social media accounts and our monthly newsletter
- You’ll plan and deliver digital fundraising campaigns
- You’ll create fundraising appeals, supporter communications and impact reports
- You’ll gather and share impact stories using a storytelling approach
This job is for you if:
- You’re confident in managing social media and creating digital content
- Are familiar with email marketing platforms, customer relationship management (CRM) systems and WordPress
- Have experience in planning and delivering fundraising or marketing campaigns
- Have strong organisational skills and the ability to manage multiple priorities independently
Charity or non-profit experience is a plus, as are graphic design or video editing skills.
Diversity and inclusion
Immunodeficiency UK is committed to equality, diversity and inclusion, and welcomes applications from all suitably qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, sexual orientation, or any other protected characteristic.
Closing date is Friday 4th September at 5pm. Applications generated by AI will not be considered.
Interviews will take place the week commencing 14th September.
The client requests no contact from agencies or media sales.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As Area Manager you will oversee delivery of high-quality services across Lancashire. This includes:
- Facilitating consultation across the teams and other key stakeholders to develop new and build on existing good practice, implement and support the strategic direction of the area business plan.
- Drive
- ingcontinuous improvement of performance through use of data and other operational information to ensure teams perform to the highest standards at all times.
- Helping to build on and lead external relationships promoting positive working relationships to ensure the best possible support and outcomes is provided to eligible service users.
- Ensuringwe are meeting the needs of our service users to a standard as expected of our commissioners and partners.
As Area Manager, you will develop and maintain effective relationships and formal partnerships across organisations and with key stakeholders, and promote and develop the services of VS. You will be responsible for leading the designated area strategically and ensuring it complies with national service delivery standards and best practice guidelines. You will also represent the charity in an appropriate and professional manner to commissioners, stakeholders, external bodies and the media, whilst acting as a voice for victims to the wider community.
Key responsibilities of the role are to ensure the successful delivery of a high quality, efficient and responsive services to victims, the identification of income growth and partnership opportunities and building relationships with relevant commissioning bodies and other stakeholders. A focus on team development, and the monitoring of performance and quality are key within the role.
Please note that travel across a large area is an essential part of this role and you may be asked to work unsociable hours on occasion. You must be able to attend in person meetings with commissioners and partners across Lancashire well as attending offices to meet returning staff.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a small global team where you'll organise and oversee our UK-based coaching and leadership programmes for education and non-profit leaders. From responding to new enquiries, launching programmes and setting up online learning journeys, to building trusted relationships with senior stakeholders, you'll need to be hands-on and able to prioritise across multiple workstreams. In return, you'll get genuine variety and ownership of your work, a friendly and supportive team, and opportunities to work with new digital tools and platforms and help us pioneer AI-powered ways of working from the ground up.
About BTS Spark
BTS Spark is the social impact and education practice of BTS, a global professional services firm which specialises in supporting organisations to develop their leaders and build the people capabilities to deliver effectively on their strategies. Our mission at BTS Spark is bring that expertise to help education and non-profit leaders do their best work, building stronger organisations and a better world.
We provide expert 1:1 leadership coaching, powerful group experiences and bespoke team and organisational development programmes, all designed to enable profound and highly impactful learning. To date we have worked primarily with schools, colleges and multi-academy trusts, but we are now actively seeking to grow our work within higher education and the non-profit sector. Whilst most of the work delivered by our UK hub is with UK-based organisations, we also deliver programmes elsewhere in Europe and manage several international programmes.
Our UK core team is small — just our Director and our Programme Manager — supported by wider BTS colleagues, our global BTS Spark team and a network of 30+ UK-based coaches and facilitators.
Job Description
Working closely with our UK Director, but with a significant degree of independence, you'll support almost every part of our UK operations:
- Plan and enable smooth programme delivery — allocating coaches and facilitators, scheduling group sessions, and managing logistics for face-to-face events
- Set up and launch coaching and leadership programmes on our digital platforms, and use Claude and other AI tools to speed up routine tasks like data entry, reporting and client updates
- Act as a trusted first point of contact for clients, managing relationships, delivering briefings and platform demos, and preparing data-led impact reports
- Handle new enquiries, follow through with quotations and information, and support business development and proposal writing with the Director
- Help grow our profile — co-ordinating social media content (particularly LinkedIn), updating our website, building landing pages, and supporting our alumni and marketing campaigns
- Forecast income, keep our financial systems up to date, and manage letters of engagement, purchase orders and invoicing requests.
- Provide occasional live support for virtual workshops, and executive assistant support to the Director
The balance of your week will shift through the year, with programme launches taking priority at times and more space for development work during school holidays. A key priority is to make full use of our AI capability (especially Claude) to speed up our processes and free up more time for the relationship-building and engagement work that matters most. This is something we’ll support you to build into your working practice from day one.
We're looking for candidates with the following attributes:
Essential:
- A strong, sustained track record in programme planning and project/operations management
- Confidence managing relationships with senior education and non-profit leaders, with excellent, professional customer service skills
- Excellent written communication and proof-reading skills, with sharp attention to detail
- Strong organisational skills and the ability to prioritise across multiple workstreams
- A proactive, can-do attitude and comfort working independently
- Strong financial literacy and experience with CRM/database systems (e.g. Salesforce, Hubspot)
- Enthusiasm for digital tools and AI assistants, and intermediate Microsoft Office skills
- Flexibility for occasional calls outside business hours with North America and Australia-based colleagues
Desirable:
- Experience working in or closely with the education sector
- University graduate-level education
Benefits
- 25 days' annual leave, plus bank holidays and a Christmas–New Year office closure
- 5% matched pension and life insurance
- Private medical insurance
- Free access to a wellness coach and healthcare app (video GP appointments, mental health and nutritional consultations)
- Cycle to work scheme
See attached job description for further details.
Application Process
Please apply with an up-to-date CV and a supporting statement (max. 2 sides) showing how you meet the knowledge, skills and experience above. Applications without a supporting statement will not be considered.
We review applications on a rolling basis, so please apply as soon as you can. The closing date for applications is 12 noon on Tuesday 1st September.
Initial interviews for shortlisted candidates will be held on a rolling basis until 4th September.
Final interviews will be held in London at the BTS Offices on 10th and 11th September.
Note that applications without a covering letter will not be considered.
Our mission is to help education, public sector and non-profit leaders do their best work, building stronger organisations and a better world.
The client requests no contact from agencies or media sales.
About the role:
We are looking for an experienced individual to join our small, friendly and dedicated team to lead ILPA’s content and communications work. The successful candidate will be working collaboratively across the organisation to deliver a high-quality service to our passionate and committed members, and producing and disseminating ILPA’s internal and external communications through all available channels. This position would suit a self-motivated individual who is committed to our charitable objectives, and wants to help further them by: developing and executing our content and communications strategy; managing and improving our website; editing our weekly update to members; maintaining our crucial online archive of updates, documents, and data; and developing and executing our media strategy.
Start date: As soon as possible
Contract Type: Full time, Permanent
Reporting to: Chief Executive
Salary: £37,000-£42,000 per year, based on experience
Location: Hybrid (London 1 day per week; remote)
Application Deadline: 9.00am, Monday 24 August 2026
Application:
Please submit a completed application form highlighting why you are applying for this position and how you meet the personal specification, providing examples where applicable. Please return this by 9:00 am, Monday 24 August 2026, along with a completed equalities monitoring form. Please find these forms and the email address for submission on our website (linked).
Successful candidates must be eligible to work in the UK.
Interviews (Hybrid):
Week commencing 1 September 2026. Please notify us in your application if we need to make any reasonable adjustments to accommodate you at the interview.
About the team:
We are a small, committed and expert team of 12 professionals in the legal, grant-funding, training, membership and communications spheres.
About the Immigration Law Practitioners’ Association
The Immigration Law Practitioners’ Association (ILPA) is a professional association and registered charity, the majority of whose members are barristers, solicitors, advocates and IAA regulated advisers practising in all aspects of immigration, asylum and nationality law. ILPA currently has approximately 4500 individual member contacts.
Founded in 1984 by leading practitioners in the field, and 42 years on, stronger than ever, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members.
Our vision is a fair and effective immigration system that respects human rights and the rule of law. We realise this by empowering members to provide the best possible advice and support for migrants and collaboratively working to improve law, policy and practice.
ILPA is represented on numerous Government, official and non-Governmental advisory groups and regularly provides high-level evidence to Parliamentary and official enquiries. ILPA is at the forefront of engagement with the Home Office, NGOs and other Government departments.
To our members, ILPA is a community where they come to share knowledge, keep up to date with changes and receive high-quality training to enable them to practise effectively. Members also rely on ILPA to be their voice in seeking change for the better to immigration, asylum and nationality law and practice. This we do through the work of our expert legal team, engaging with policymakers and stakeholders, and drawing on the experiences and expertise of our members.
ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and lower socio-economic backgrounds, and we are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome applications from you if you can see yourself in this role and have an appetite to gain new skills, knowledge and experience. We particularly welcome applications from individuals who have lived experience of the UK immigration system
Job Description
Content
- Manage co-ordination and production of weekly ILPA Members’ update email
- Liaise with the Editorial Advisory Board and legal policy team to commission blogs and content
- Edit material in line with guidelines, arranging for peer reviews where necessary, ensuring that all material is accurate, appropriate, brand consistent and suitable for publication; uploading content to the ILPA website through the CMS
- Manage production of the Annual Report
- Liaise with Bloomsbury, ILPA’s publisher, to ensure that the ILPA journal content is disseminated as widely as possible
- Track impact and success of content through relevant analytics to inform content strategy
- Track and monitor publications aimed at immigration practitioners to inform content strategy
- Work with colleagues and members to develop a content strategy that best supports members’ information needs
Communications
- Manage the ILPA website (including the members-only area), editing and uploading new information and resources, and maintaining the online archive
- Liaise with ILPA’s external website support team to ensure developments are undertaken efficiently
- Manage ILPA’s social media channels (currently LinkedIn and BlueSky)
- Respond to journalists’ enquiries, including arranging for media quotes and interviews, in collaboration with the Chief Executive and the Director of Policy and Advocacy
- Together with the Chief Executive and the Director of Policy and Advocacy, develop and implement ILPA’s external communications strategy
- Work with the Chief Executive to upgrade the ILPA website to improve user experience
- Support and assist with grant funding applications.
Person specification
Essential skills, experience and qualities
- Experience of content commissioning and editorial management
- Experience of developing content strategies, including producing content with a user-centric focus (i.e. experience producing user data, conducting user research and translating it into useful content)
- Excellent digital publishing skills (including CMS management and UX design)
- Excellent attention to detail, including proven copy-editing and proofreading skills, and ability to communicate complex legal and technical information orally and in writing
- Excellent communication and interpersonal skills, with the ability to work successfully in busy cross functional teams and positively communicate with a wide range of people in a professional setting, including demonstrable ability to communicate effectively in challenging situations
- Experience of working with journalists and the media
- Experience of managing professional social media accounts
- Excellent planning, coordination, organisational and time management skills, including the ability to take a proactive approach to independent working, managing workstreams effectively, and the confidence to take responsibility for tasks and decisions, while also being an excellent, collaborative team member
- Commitment to the principles of a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law
- Commitment to the principles of diversity, equity and inclusion, and taking a proactive approach to espousing these principles
- Commitment to be a champion of ILPA by positively encouraging and collaborating with your team, identifying and encouraging opportunities for growth and celebrating success
Desirable skills, experience and qualities
- Experience of working with professional authors
- A digital publishing or copywriting qualification
- Experience of using WordPress, Salesforce and Campaign Monitor
- Experience of running campaigns/devising communications strategies
- Experience of working in the immigration, asylum and nationality law sector in the UK
- Experience of working within a charitable, membership or professional organisation
- An interest in and/or understanding of the immigration, asylum and nationality law sector in the UK
- Lived experience of the UK immigration system
- Experience with preparing and submitting grant funding applications.
Document Date 30 July 2026
To apply: please complete an ILPA application form and equalities monitoring form in an editable format and return them by 9am on Monday 24 August 2026. Please find these forms and the email address for submission on our website (linked).
Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application.
Senior Programmes Manager (Fixed-term contract)
Reports to: Director of Finance and Operations
Hours: Full time with flexible hours. Core hours are 10am to 4pm
Location: Hybrid. London (Embankment) on Wednesdays and Thursdays and remote working
Salary: £44,748 p.a.
Contract length: 13 months (starting mid November 2026)
Applications close: 23:59 on August 28th.
First round interviews: September 8th (online)
Second round interviews: September 16th at The Economist Group’s offices in London.
We are committed to an inclusive recruitment process. If there are any adjustments or support we can provide to help you perform at your best during the interview, please let us know.
BENEFITS
- 25 days annual leave, UK bank holidays and one volunteering day a year, one day for moving home
- A highly competitive pension (up to 11% employer contribution for 5% employee contribution)
- Private health insurance, eye tests and medical checks
- Flexible working: core hours from 10am to 4pm with a minimum of two days spent in the office in London each week (currently Wednesdays and Thursdays)
- 24/7 access to counselling and wellbeing resources through our Employee Assistance Programme
- Income protection insurance and life assurance
- Cycle to work scheme, season ticket loan and gym membership loan
- Free access to The Economist content, including an online subscription, our range of apps, podcasts and more
ABOUT US
The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.
In 2025-6 our core programme, Topical Talk, more than doubled its reach to over 1 million young people across 99 countries. We are at a time of great opportunity, in England and internationally, and have ambitious plans to keep growing and deepen our impact further.
Topical Talk helps children join inspiring discussions about the news by providing:
- Topical Talk Headlines – award-winning weekly lessons for classroom discussions about global news stories
- Leadership for Change Prize – child-led solutions to complex global issues
- Community partnerships – support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America
Our programme has received international recognition, including from HundrED as one of the top 100 education initiatives, from UNESCO as a winner of the Global Media and Information Literacy Awards 2022 and from the Money And Inclusion Awards (MAIA) for best content in 2025.
THE ROLE
We are seeking a highly organised, agile and structured Senior Programmes Manager to lead the operational planning, project management and execution of our flagship educational programmes. In this role, you will be the operational engine behind multiple cross-departmental projects, with a focus on meeting the needs of our global teachers and students, as well as funders.
In this fixed-term role you will work closely with our educational content leads, designers and external stakeholders to ensure our high-impact classroom resources and live events are delivered seamlessly, on time and to the highest standard. Rather than drafting the pedagogy yourself, you will manage the project lifecycles, coordinate workflow across internal and external teams and optimise the systems that allow our world-class educational programmes to reach over 1 million young people globally.
RESPONSIBILITIES
Project and operational management
- Manage the Topical Talk Leadership for Change Prize, Live Lessons, curriculum modules and student workshops end-to-end: from roadmaps and capacity mapping through to impact and evaluation
- Project manage the filming required for our content delivery, including the booking and management of experts, production teams and Economist colleagues
- Track and coordinate progress across content creators, graphic designers, proofreaders and editors to ensure all deliverables meet tight production deadlines
- Balance team workloads across concurrent educational projects and plan capacity for incoming projects
- Continuously refine workflow processes to streamline resource creation and evaluation
Programme governance and evaluation
- Partner with the Director of Programmes to track key performance indicators (KPIs), evaluate audience reach and maintain rigorous data collection for monitoring and evaluating our programmes
- Proactively identify bottlenecks, content risks or scheduling delays, implementing swift mitigation strategies to keep delivery on track
Live Lesson and workshop operations
- Manage the end-to-end operational execution of student workshops and our Live Lessons – handling scheduling, platform setups and logistics
- Coordinate school visits for content testing and observation, ensuring all safeguarding and operational requirements are fully met
Stakeholder and relationship coordination
- Serve as the primary operational point of contact for external topic experts, guest contributors, and editorial contributors from The Economist Group
- Maintain clear lines of communication between the programmes team, marketing, operations and external partners to ensure projects are aligned with strategic aims
- Manage external freelance contractors and vendors, with support from the administrative officer
SKILLS AND BEHAVIOURS
Whether you come from a project or educational management background or are a leader in charity operations, you possess the following:
- Outstanding ability to build, manage and maintain complex multi-phase project plans with precision and accountability
- A relentless eye for detail, operational rigor, and a knack for creating clean, efficient workflows out of complex tasks
- A proactive, self-starting mindset capable of foreseeing risks, resolving bottlenecks quickly and keeping cross-functional teams moving forward
- Exceptional written and verbal communication skills to effectively coordinate across diverse stakeholders – from freelance producers and internal creative teams to senior editors and external experts
- A collaborative nature. You motivate project contributors, keep teams aligned and foster a supportive working environment
- Discipline with deadlines, whereby you act as a dependable anchor for the team, managing requests consistently
EXPERIENCE
You have…
- Proven project management experience where you have demonstrated success in managing content creation, publishing workflows or educational delivery pipelines from conception to completion
- Experience using project management and collaboration platforms to drive team accountability and workflow tracking
- A track record of coordinating multi-disciplinary teams (e.g. writers, designers, subject-matter experts) under tight production schedules
- Experience implementing monitoring, reporting and evaluation frameworks to track project success metrics and user engagement
- Practical experience running hybrid, in-person, or large-scale virtual workshops and webinars
You might have…
- Formal project management certifications or training
- Background working within ed-tech, publishing or non-profit environments
We're particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background.
We enable disadvantaged children to build essential critical-thinking and communication skills through inspiring discussions about the news.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Digital Content Officer role. This temporary position involves supporting a web transformation project by creating, editing, and migrating user-focused, SEO-optimised content for a new website, alongside managing internal communications.
Key Responsibilities:
- Write, review, and migrate content for the new website, ensuring clarity, consistency, and brand alignment.
- optimise web content for search engines, including metadata, headings, and internal links.
- Build, format, and publish web pages within a content management system, ensuring accessibility and responsive design.
- audit existing URLs, develop redirect strategies, and proofread content before publication.
- collaborate with stakeholders to review, approve, and sign off website content, maintaining content accuracy and relevance.
- manage project timelines, tracking content progress through designated tools, and ensuring deadlines are met.
- support testing phases by working with external web agencies to identify and resolve issues prior to launch.
- gather user feedback through testing with students and implement practical improvements.
- ensure all digital copy and media meet WCAG 2.1 AA accessibility standards.
- update the organisation’s internal SharePoint intranet with news and operational updates.
- plan, write, and distribute the staff newsletter fortnightly, based on sourcing content from relevant internal teams.
- liaise with internal stakeholders to gather key updates and promote internal communications.
Person Specification:
- Proven experience in digital copywriting, content editing, and web publishing, particularly within WordPress.
- Strong understanding of SEO best practices and optimisation techniques.
- Experience managing and updating intranet platforms, ideally SharePoint.
- Skilled in developing engaging internal newsletters and editorial content for internal audiences.
- Exceptional written English, with strong proofreading and editing skills.
- Ability to simplify complex information into accessible, engaging content.
- Knowledge of WCAG 2.1 AA accessibility standards.
- Organised, detail-oriented, and capable of managing multiple deadlines simultaneously.
- Effective communicator with the ability to liaise with diverse internal stakeholders.
What’s on Offer:
Salary: £138.34 per day + £21.48 daily holiday
Location: Hybrid – 2 – 3 days per week onsite
Contract: Initial 3 – 4 months
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Join ACT and help shape the future of Citizenship education
The Association for Citizenship Teaching (ACT) is the national subject association for Citizenship education. We support teachers, schools and education leaders through professional development, teaching resources, research and policy engagement to ensure every young person benefits from a high-quality Citizenship education.
This is an exciting time to join ACT. Following the Government's Curriculum and Assessment Review, Citizenship education is being strengthened across secondary education and introduced as a statutory subject in primary schools for the first time. ACT is working closely with government, education partners and schools to help shape this next chapter.
We're looking for a Membership and Communications Coordinator to join our small, friendly and collaborative team.
This varied role combines membership support, administration and digital communications. You'll be the first point of contact for many of our members, helping to deliver excellent customer service while supporting our communications across email, social media and our website.
What you'll be doing
- Supporting and retaining ACT members through excellent customer service
- Managing membership records and helping maintain our CRM database
- Coordinating email newsletters and member communications
- Drafting and publishing website and social media content
- Supporting marketing campaigns and membership growth
- Providing administrative support across communications, events and organisational projects
- Monitoring membership and engagement data to inform our work
About you
We're looking for someone who is:
- Friendly, organised and proactive
- An excellent communicator with strong written English
- Experienced in administration or customer service
- Confident using IT systems and databases
- Interested in communications, marketing and digital content
- Enthusiastic about supporting education and the work of a national charity
Why join ACT?
As a small charity, every member of our team makes a real difference. You'll have the opportunity to work with teachers, policymakers and education organisations across England while helping strengthen Citizenship education for thousands of young people.
We offer:
- Hybrid and flexible working
- 25 days annual leave plus bank holidays
- 6% employer pension contribution
- Employee Assistance Programme
- Salary sacrifice scheme
- A supportive, collaborative team with opportunities to develop your skills
We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace. If you require any adjustments during the recruitment process, we'd be happy to discuss these with you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us:
Are you passionate about financial capability? Join us to develop knowledge, resources and tools that are accessible to all!
At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.
In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. In 2025 we published a new external strategy with our social impact metrics which will lead to our 150 year anniversary in 2029. We are now seeking a passionate leader in the Financial Capability field to join our senior management team and work alongside our Chief Executive to continue to drive our transformation forward.
Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.
Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.
About the role:
In this role, you will be instrumental in implementing our strategic financial capability objectives, which align with our charitable objects and goals. Your responsibilities will include developing partnerships, identifying new markets, expanding our reach, measuring social and commercial impact, and strengthening the organisation’s brand and stakeholder relationships. The role also supports policy, communications, risk management, project delivery and long-term strategic planning in financial capability.
This is an exciting opportunity for a senior professional who is looking to apply their expertise in a strategic leadership role while enjoying both the flexibility of hybrid working and flexible part-time hours.
Key Responsibilities:
- Implement strategies to promote and broaden the use of the content from existing financial capability educational material to build income streams.
- Develop a business model for the financial capability content which balances the achievement of our charitable object with income streams.
- Identify and develop opportunities to secure widen the reach of our financial capability content.
- Identify new markets, audiences and partnership opportunities and make evidence-based recommendations on where to focus our effort.
- Develop a suite of metrics for Financial Capability to measure success, to include both social and commercial impact
- Lead and support presentations to win commercial commitment from organisations and stakeholders.
- Play a key role in supporting UK policy development and implementation with regard to financial inclusion and capability - acting upon and responding to initiatives proposed by UK and international policy makers, legislative bodies, and regulatory authorities.
- Leverage strong project management skills to drive and sustain financial capability projects.
- Identify and keep under review the risks associated with the financial capability proposition, reporting on any that have emerged and identifying any potential news ones, putting forward strategies to mitigate the impact.
You will have:
- Worked in a senior executive role in financial capability, preferably at Head of or Director level.
- Knowledge of financial capability issues within the UK
- Excellent business development skills including commercial awareness, negotiation and written and verbal communication skills.
- Project management skills to oversee financial capability plans, and expertise in identifying and maintaining relationships with key stakeholders
- Be collaborative and team orientated
What we offer:
- An opportunity to make a significant impact on the success of the strategy of the charity.
- A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
- Competitive compensation based on your experience and the charity sector.
- Hybrid working – work from home and work from our London office based in the City: we need you to be in the office on at least two fixed days a month but otherwise we’re flexible.
- Flexible working days and times: we’re flexible on how this role is worked — it could be three full days, five shorter days, or another arrangement that works for everyone.
- We recognise that physical, mental and financial wellbeing is important:
- so enjoy our generous annual leave (30 days plus bank holidays for full time hours, pro rata for part time hours).
- join our Private Medical insurance scheme.
- provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.
If you meet the requirements of the role and are looking for a new challenge, then submit your covering letter and CV using the Quick Apply button. Please read our recruitment privacy statement before application.
Please note LFBF does not hold a sponsor licence so is unable to offer a Skilled Worker Visa for this role.
Proposed Interview dates:
Interviews: One date from either 16 or 17 September 2026 (in person at our London office)
Please note that depending on number of applications we receive, we reserve the right to close the advert early.
The London Foundation for Banking & Finance, a charity incorporated by Royal Charter, dedicated to supporting knowledge and lifelong education.
The client requests no contact from agencies or media sales.
Location (UK): Office Hybrid* - Belfast
Hours: Full-time, 35 hours per week. Part-time considered (pro-rata) 28 hours or above per week
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Regular travel in and around Northern Ireland. Travel to London on an occasional basis for team meetings or training. Travel to events including occasional weekends or evenings.
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We are looking for an experienced fundraiser who has strong experience of raising money in Northern Ireland. This is a relationship-led role that would be ideal for someone who loves working with people and understands network mapping to maximise connection to cause to accelerate income growth. You will have experience of creating strategy, winning new business, and be happiest spending significant time out and about meeting people. While you will be based in Northern Ireland with strong connection to other colleagues based in and out of the Belfast office, this role is part of the Public Fundraising team who are based across England and you'll have regular contact with colleagues in the corporate fundraising and trusts teams.
About the role
In this role you will build strong relationships with volunteers, community groups, clubs, local businesses and others to inspire and motivate them to invest in a future free from arthritis. This is a new role for the charity, and it gives someone the opportunity to shape this area of work and lead on the income opportunities in Northern Ireland. But you won’t be starting from nothing; our Northern Ireland based staff and volunteer group have strong networks and brilliant ideas for supporting your success. You’ll also have support from the wider Public Fundraising team as well as the Philanthropy and Partnerships team. There is so much potential in this area and we’re looking for someone who is excited and has the skills to turn that potential into a strategy for success. And this work has never been more crucial; Arthritis UK Northern Ireland have recently published a landmark report calling for immediate action to tackle the growing musculoskeletal (MSK) health crisis in Northern Ireland, where people are waiting in pain for years to access a diagnosis and life changing surgery.
About you
If your knowledge, skills and experience include the following then we would love to hear from you:
- Experience in partnership fundraising.
- Experience in public speaking, such as giving presentations and talking at events.
- Experience and a keen interest in building long-term relationships with supporters.
- Experience of winning new business, able to ‘make the ask’ for support and to influence/negotiate.
- Experience in working with volunteers to fundraise.
- Proactive and confident self-starter, able to work both independently and collaboratively.
- Skilled at supporter stewardship.
- Skilled at building excellent relationships with a wide range of people.
- Able to spot opportunities and maximise them for income growth.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings.
As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
The client requests no contact from agencies or media sales.
Evaluation Manager
£47,150 per annum + benefits
Full-time, fixed term until January 2028
Central London (hybrid working, minimum one day per week in the office)
Education Endowment Foundation
Our client, Education Endowment Foundation is an independent charity dedicated to breaking the link between family income and education achievement. They do this by supporting schools, nurseries and colleges to improve teaching and learning for two-to 19-year-olds through better use of evidence.
Role:
We’re looking for an Evaluation Manager to commission and oversee robust, cost-effective evaluations of promising projects, manage a portfolio of studies, and contribute to the development of methodological best practice at the heart of the EEF’s work. As an Evaluation Manager, you’ll play a pivotal role in commissioning and managing high-quality, cost-effective evaluations of EEF-funded projects. You’ll oversee a portfolio of studies from design to delivery, working closely with external evaluators and programme teams to ensure rigorous, practical evaluations and clear communication of findings. This is a chance to shape influential research, strengthen the evidence base on what works in education, and contribute to the EEF’s wider strategic work.
In this role you will:
- Commission evaluations in priority areas, including critically reviewing evaluation proposals to ensure proposed designs are high quality and cost-effective and that the most suitable external evaluators are appointed
- Manage evaluation projects once an external evaluator is appointed and being the primary point of contact for the evaluator
- Liaise between the evaluator and the delivery team (that is delivering the intervention) to ensure the evaluation project is set up effectively with a high-quality design (working closely with colleagues in EEF’s Programmes team)
- Work closely with the evaluator and delivery team to understand the practical issues involved in delivering evaluations and providing support when problems arise
- Manage evaluation contracts and budgets, and monitoring delivery of evaluation plans
- Conduct technical reviews of protocols, study plans, statistical analysis plans and evaluation reports
- Work closely with EEF’s Programmes and Dissemination and Impact teams to ensure that published reports are of high quality and effectively communicate findings to an audience of practitioners, academics, policymakers and the general public
- Develop and improve evaluation guidance and resources to clarify best practice and build the capacity of evaluators to conduct high quality research.
Candidate:
You'll be able to demonstrate:
- A commitment to the aims of the EEF and a genuine interest in the education sector in England
- An understanding of technical aspects of evaluation methodologies (randomised controlled trials, quasi-experimental designs, choice of outcome measurement, implementation and process evaluations (IPEs), etc.) and an ability to identify high quality evaluation plans and reports
- Experience in delivering or commissioning quantitative evaluation projects in education, health, or another related field
- Strong relationship management skills including managing stakeholder performance and differences in opinion
- Strong communication skills, both written and verbal, and the ability to communicate complex information to a variety of audiences including practitioners, academics, and policymakers
- An organised and methodical approach, with excellent project management skills and the ability to manage multiple projects simultaneously
- The ability to work independently with strong attention to detail and a commitment to fact checking own work, as well as the ability to work closely and collaboratively across teams
- A proactive, flexible, and pragmatic approach to evaluation, with an ability to balance a commitment to rigour with accessibility and impact
- A degree in an education, economics, policy, statistics, data science, sciences, or health-related subject
- A commitment to equality, diversity, and inclusion.
In addition, there are a few desirable skills for this role which could help you to stand out. Great if you already have them, but we don’t expect any candidate to have them all, and will provide training as required for the right candidate:
- Experience in delivering or commissioning quasi-experimental evaluations
- Experience in delivering or commissioning evaluations or research in Further Education (FE) / post-16
- A PhD or Masters with training in quantitative methods and/or mixed methods
- Experience conducting relevant statistical analysis and/or qualitative analysis.
Apply:
Please send (via the "Redirect to recruiter" button below) your CV together with a personal statement addressing the following:
- Please detail your experience of carrying out and/or commissioning evaluations, being specific on the evaluation methods that were used, such as randomised-controlled trials, quasi-experimental evaluations and mixed-methods implementation and process evaluations (IPEs). Please clearly describe the role you played and your related responsibilities in these evaluations. (300 words)
- The Evaluation Manager role requires strong relationship management. Please describe your experience of stakeholder management, providing clear examples that focus on the specific role that you played in managing these stakeholders. (300 words)
Please only include your initials on the personal statement, no full names or contact details. These can be included on your CV. If you applied for this role recently and directly with EEF and were not shortlisted for interview please do not apply again.
Closing date: Tuesday 25 Aug (11.59)
First stage interviews: w/c 1 Sep 2026
Second stage interviews: w/c 7 Sep 2026
As specialist recruiters we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.
We have an exciting opportunity for Helpline Advisors to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week between the hours of 8am-8pm (hours to be discussed at interview). These positions are office based and offered on a 12 month fixed term basis, the start date is DBS & reference dependent.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.
As a Helpline Adviser you will be:
- Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Job Title: Community Engagement Officer – Norfolk
Duration: 6 Months FTC
Hours: 18 hours net per week - includes occasional evenings and weekends
Salary: £30,300 FTE (£15,150 pro rata) per annum, plus pension and benefits
Location: Home-based
Overall job purpose
This is a fundamental role within our regional teams, internally the role is known as Local Community Officer.
The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 13 historic churches across Norfolk, ensuring each site achieves agreed standards.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Monday 7th September 2026
The interviews will take place in Northampton onThursday 24th September 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing. If your application is successful and you are invited to interview, you will receive an email asking you to complete a series of activities, these need to be completed at least 2 days before your interview.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
We are looking for a Communications and Digital Campaigns Coordinator/Lead to work with Feeding Liverpool’s Food Alliance partners and staff team to increase the reach and collective impact of our work through communications, digital campaigns and storytelling.
The role will enable the food alliance in Liverpool to embrace and promote the voices and perspectives of Liverpool’s communities and partners - an essential step in creating a more equitable food system for everybody in the city.
We are open to hearing from candidates with diverse experiences about their ideas detailing how they would take this work forward.
This is an exciting time to join our organisation. We have a creative and dynamic staff team, a strong trustee board and a fantastically committed group of partners and member organisations. Furthermore, Liverpool’s Food Alliance is about to launch phase two of the city’s Good Food Plan, setting out our vision for the future of the partnership and the city. Liverpool is full of inspirational people who are active in building a city where everybody has access to good food.
Our work is led by their voices; therefore it is essential that the successful candidate is able to work collaboratively within our city-wide partnership. It is equally important that the post-holder is able to develop relationships within national networks, seeking inspiration and guidance from other parts of the country, to support Feeding Liverpool’s role in leading the Good Food Plan, and to act as a conduit for resources and inform work in Liverpool.
We have developed a detailed job description and person specification, which outlines the character and competencies needed for the role. We would refer potential candidates to our website for stories, reports and strategies that outline our approach.
The Communications and Digital Campaigns Coordinator/Lead will need to be hands-on and active within our communities. Feeding Liverpool aims to work flexibly with employees, and there will be the opportunity to work from home. However, given the nature of the role it is important that you will be able to commute to the office in Liverpool City Centre, and meetings across the city, on a regular basis.
Main Purpose of the Role
● To increase the reach, visibility and influence of Feeding Liverpool and the Good Food Plan, through strategic communications and integrated digital campaigns that engage key audiences and stakeholders.
● To ensure values-led storytelling across all channels, translating activity and impact into clear narratives that strengthen understanding, support and action.
● To drive engagement and demonstrate impact, using data, insights and partner collaboration to mobilise communities and evidence progress against shared goals.
Key Responsibilities
General Responsibilities
● Lead and deliver Feeding Liverpool’s communications and digital engagement to amplify the Good Food Plan, demonstrate impact, share resources, and strengthen collaboration.
● Work with partners across the Liverpool Food Alliance to amplify their activity, messaging and contributions to achieving shared goals.
● Develop and deliver communications strategies and campaign plans that are aligned with the Good Food Plan.
● Manage and develop Feeding Liverpool's digital presence through the effective use of content management systems, search engine optimisation (SEO) and digital communications best practice.
● Support the promotion of Feeding Liverpool’s programme of events, including pre- and post-event communications and engagement.
● To support the fundraising efforts of the organisation.
Copywriting and Content Creation
● Lead the creation of clear, engaging and accessible written content for a range of audiences and platforms.
● Create digital assets and marketing materials for social media, websites, reports, presentations and campaigns.
● Produce content including (but not limited to): case studies, reports, newsletters, website content, social media content, quotes, speeches, and campaign materials.
● Lead the creation of high-quality visual content, including photography, videography and short-form video content, to support Feeding Liverpool's communications, campaigns and events.
● Plan, film, edit and publish engaging multimedia content across digital channels, ensuring content is accessible, inclusive and aligned with organisational brand guidelines.
Media and PR
● Develop and maintain positive relationships with local, regional and sector media
● Identify opportunities to generate media coverage and proactively place stories
● Produce press releases, media briefings and other content for external publication
● Support the management of effective and timely communications
● Ensure consistent messaging across media and public-facing communications
Website
● Lead the development, maintenance and ongoing improvement of Feeding Liverpool’s website and the Good Food Plan digital presence
● Create and curate website content, working with team members and partners as required
● Regularly update key resources, including online maps, directories and information pages
Digital Campaigns
● Create and deliver digital campaigns that build narrative around key issues, initiatives and policy interventions to support the development of a fairer, healthier local food system.
● Utilise Feeding Liverpool’s digital platforms to build and maintain momentum on campaign issues through supporter mobilisation.
● Gather stories and insights from communities and partners across the network to inform communications.
● Identify and respond to political, social and media developments through timely, engaging communications and campaigns.
Monitoring and Analysis
● Monitor, analyse and report on website and social media performance, using insights to inform content planning and audience engagement strategies.
● Gather and analyse data that contributes to the monitoring of specific projects, initiatives and commissioned work.
● Lead the development of Feeding Liverpool’s annual impact report and individual project reports that demonstrate progress against the Good Food Plan.
Feeding Liverpool is the city of Liverpool’s food alliance, connecting and equipping people and organisations to work towards good food for all.
The client requests no contact from agencies or media sales.
We are looking for a motivated and experienced Senior Administrator to oversee the day to day functions of the Kent and Medway administration team within Victim Support. This role is full time and based at our multi agency shared space called Compass House in Ashford Kent.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Senior Administrator you will manage a team of five administrators known locally as 'Service Delivery Assistants' to oversee the support to the Kent and Medway Victim Support Operational Teams including the Triage and Early Intervention team, the Multi Crime Service Case Workers and the Specialist Services Case Workers (Stalking, Hate Crime and Child and Young Persons)
You will manage performance and staff motivation, ensuring that the administration function operates effectively and efficiently carrying out tasks as directed by the Operations Manager. The post holder will need to be flexible and prepared to meet conflicting work demands, prioritise workloads and ensure timeframes are met whilst ensuring attention to detail.
As the role involves providing support to administrators and actively working to improve performance, you will need experience of managing people and working in a statutory, voluntary or community work setting. You will also have an understanding and knowledge of confidentiality and safe working.
Key Responsibilities
- Coordinate and participate in all administrative functions to ensure the smooth and effective running of the service, monitoring quality standards for the team through auditing and reporting where required.
- Provide effective line management of staff to ensure performance targets and agreed outcomes are met by the service.
- Act as first point of contact for key stakeholders, ensuring administration is dealt with efficiently and meets quality standards and lead by example on good working practices
- Ensuring all confidential and sensitive data is stored securely in accordance with VS Data Protection Policy and compliance with GDPR.
About You
You will need:
- Experience of working in an administrative position ideally within the criminal justice field.
- Previous experience of managing and supervising people
- Experience working with local communities, statutory and voluntary sector organisations and an understanding of how agencies work to protect victims of crime.
- Experience of performance reporting and training delivery.
- To be proactive, self‑motivated, confident working independently and able to use you own initiative
- Good IT skills, proficient in data management and Microsoft Office (Word, Excel, Outlook, SharePoint)
- Strong time management and organisational skills including the ability to meet tight deadlines.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.






