Quality And Effectiveness Manager Jobs
About the role
Play your part in improving leadership in the health sector
This is an exciting time to join our Leadership and Organisational Development team. Our work enjoys an outstanding reputation in the NHS and beyond and you’ll play an important role in supporting this, working across a range of clients and projects.
As a Programme Co-ordinator, you will be responsible for managing the logistics of a range of different courses and programmes. You will work closely with the Programme Directors, who design and deliver the course and programme content.
Your role will include communicating with programme participants and clients, creating programme materials, managing budgets, booking venues, travel and accommodation, and event management.
You will be skilled at working across a suite of programmes and balancing multiple deadlines. You’ll enjoy taking personal responsibility for your own portfolio and also working with the team of Programme Coordinators to support each other’s work and drive continuous improvement.
Our business model includes online working alongside in person therefore you will be expected to provide online technical support and be proficient in Microsoft Teams, Zoom and other online platforms to support the delivery of client work.
To join us, you need to be exceptionally organised and methodical as well as an excellent team player with a collaborative approach. Excellent written and verbal communication skills are a must, alongside first-rate numeracy skills to be able to monitor programme budgets. We’re looking for someone who is confident with using Microsoft Office, Microsoft Teams, Zoom and other online packages and databases too. With experience of working in busy environments, you’ll combine these talents with a keen eye for detail, a flexible approach and great client relationship skills.
The Fund has an ambition to increase the diversity of our workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including those from Black and ethnic minority backgrounds, those with disabilities and from the LGBTQ+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy.
What you'll get in return
The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. In keeping with our current policy, the post-holder will be required to work a minimum of two days per week from our central London office (pro rata, averaged over a month).
In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.
How to apply
To apply, please read our supplementary guidance documents below, then download and fill in our application form. If completing the application form presents any challenges, contact us by email so we can discussion options.
Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK.
CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form.
Interviews will be held virtually on Thursday 6 June 2024 (role available to commence as soon as possible).
The client requests no contact from agencies or media sales.
To lead our thriving mental health programmes and help transform London’s mental health landscape.
We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey. We have been successfully changing lives for almost 30 years by applying innovative evidence-based approaches to employment support. As we continue to grow and secure key contracts, we are looking for a strategic and visionary leader to take on the pivotal role of Director of Employment Services.
Your potential impact on London’s mental health landscape will be huge; especially at a time when the support needs for people with mental health problems are high and on the political agenda.
We believe this is one of the premier roles in the London mental health and employment sector.
Your role will be to:
· Strategically grow and enhance our employment support services, nurturing a culture of innovation whilst ensuring operational excellence and continuous improvement.
· Drive strong performance in meeting commissioner-led targets and exceeding expectations.
· Lead a wider team of 80+ dedicated staff across multiple sites to achieve stellar outcomes.
· Build partnerships with health providers, employers and commissioners to broaden reach and impact.
· Promote our impact externally to drive recognition and maintain our outstanding reputation.
· Implement robust governance, quality assurance (e.g. IPS) and safeguarding measures.
· Monitor budgets and identify efficiencies.
· Recruit, develop and get the best from your people whilst maintaining a culture of positivity and teamwork.
THE OFFER
In return, we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working culture to support our own employee’s wellbeing.
Responsible to: Chief Executive
Salary: £55,000 - £65,000 (depending on experience)
Location: Aldgate and outreach London
Full-time, 39 hours
KEY RESPONSIBILITIES
· Lead a large staff team across London to achieve and exceed programme performance targets and operational standards.
· Oversee core services including IPS in Primary Care, IPS in SMI and Employment Advisors in Talking Therapies, ensuring all contractual obligations are met.
· Line management of currently 4 Service Leads.
· Champion a person-centered, outcomes-focused culture of excellence and innovation.
· Ensure services meet quality assurance standards including high IPS fidelity.
· Monitor and evaluate team/individual performance, taking action to address issues.
· Develop and maintain strategic partnerships and relationships with commissioners, health providers, employers.
· Contribute to the delivery of Twining and Hestia’s strategic plans, by working in partnership with other departments and directorates, external organisations, and commissioners.
· Proactively scan the environment for gaps and opportunities to create new interventions to underpin recovery through employment for people experiencing complex needs.
· Collaborate closely with Business Development in tendering for new services and in the retention of existing services.
· Achieve results within agreed budgets and identify efficiencies.
· Prepare and distribute reports as required.
· Promote Twining’s employment services and successes through effective internal and external communications.
· Recruit, train, develop and performance manage high caliber staff.
· Ensure compliance with health and safety responsibilities, legislation, regulations and policies.
· Work flexibly within the Senior Leadership Team and maintain professional knowledge and development.
· Perform other duties as required.
PERSON SPECIFICATION
Essential (E), Desirable (D)
Knowledge and Experience
· Knowledge of employment services and mental health systems. (E)
· Proven experience managing complex mental health and/or employment programmes. (E)
· 7+ years’ experience leading and managing services in the mental health or employment sector (E)
· Recruitment, training, development experience. (E)
· Track record in successful people management and supervision (E)
· Experience of ensuring effective safeguarding in operations (E)
Skills and Abilities
· Strong project management and planning skills (E)
· Identifies and manages risks appropriately (E)
· Embraces technology to improve effectiveness (E)
· Responds positively to changing priorities (E)
· Budget management and financial skills (E)
· Inspires, motivates, and guides team towards excellence (E)
· Skilled coach and developer of others (E)
· Facilitates productive teamwork and collaboration (E)
· Confident public speaker and presenter (E)
· Strong report writing and marketing skills (E)
· Persuasive influencer and negotiator (E)
· Analyses data, identifies insights and trends (E)
· Demonstrates initiative and resourcefulness (E)
· Sets high standards and meets deadlines (E)
Qualifications
· Relevant degree/professional qualification (D)
· Member of appropriate professional body (D)
· Experience of leading a large IPS (Individual Placement & Supprt) operation (D)
Attributes
· Passionate commitment to Twining’s mission, vision, values (E)
· Dedication to promoting mental health and meaningful employment (E)
· Champions equality, diversity and inclusion (E)
TO APPLY
If you share our passion for mental health and have the drive and desire to make a real difference to Londoner’s lives in one of the capital's most impactful mental health employment support providers, we want to hear from you!
Please email us with:
· an up-to-date and tailored copy of your CV.
· a covering letter detailing how you meet the needs of the role. Where possible, please provide clear examples to demonstrate your experience. We will not accept generic cover letters.
The deadline for applications is: 5pm Monday 27th May 2024
For an informal discussion about the role, please see full job description.
This job description is subject to change depending on the needs of the service.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are growing our counselling service and we will be offering more generalised counselling as well as our Self Harmony service which specialises in self-harm and self-injury reduction.
What You'll Do:
- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
- Effective Partnerships: Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Renewal Programme is a thriving community development charity that relies heavily on volunteers for the successful delivery of our varied projects. With over 100 active volunteers per year, we are looking for an experienced Volunteer Coordinator to fill a 12-month maternity cover role. This post is crucial to our mission, focusing on the development, growth, and delivery of our vital volunteer program. Your role will directly impact our community, enabling us to provide rewarding and high-quality experiences for our incredible volunteers and further our reach and positive change in Newham.
As a central figure in our varied community development work, you will lead on harnessing the power of volunteering. Your responsibilities will span across implementing effective volunteer management strategies, enhancing volunteer engagement and recognition, and fostering strong community partnerships.
You will be a dynamic individual with strong leadership and organisational skills, a passion for volunteering, and a proven track record in volunteer management. You will need to be self-motivated, capable of working both independently and as part of a team, and committed to our values of dignity, inclusion, collaboration, and empowerment.
Key Responsibilities Include:
Volunteer Program Development: Implementing strategies aligned with our goals, maintaining policies for effective management, and collaborating across departments to identify and fulfill volunteer needs.
Recruitment and Onboarding: Crafting clear volunteer roles, developing diverse recruitment strategies, and ensuring a robust onboarding process to integrate volunteers into their roles effectively.
Training and Development: Supporting training programs to equip volunteers with necessary skills, providing ongoing support, and collaborating with external organizations for additional training opportunities.
Engagement and Recognition: Developing strategies to boost volunteer motivation, organising events to foster a sense of belonging, and maintaining communication to keep volunteers informed and appreciated.
Data Management: Utilizing our database to track volunteer information and impact, ensuring data protection compliance, and generating reports to monitor program performance.
A bit about us...
For over 50 years, the Renewal Programme has been a cornerstone of the Newham community, supporting over 3,000 individuals annually. We champion those at risk and marginalised, including migrants, refugees, the homeless, and those facing barriers due to language or poverty. Our mission is stand alongside those who struggle, inspiring hope and offering opportunities for connection, growth and progress.
Why Join Us?
This role offers a unique opportunity to contribute significantly to our community, supporting a wide range of individuals and making a tangible difference in their lives. You'll join a dedicated team in a respected charity, gaining invaluable experience and playing a key role in driving our mission forward.
Application procedure
Please note there is no closing date for this role, but early applications are encouraged as we will invite interviews and begin the selection process on a rolling basis, with the aim to have this position filled as soon as an appropriate candidate is identified. To apply please send a copy of your CV and a covering letter of no more than 2 pages.
Full details of the role are set out in the attached job description and person specification. Please note that an enhanced DBS check will be required.
We look forward to hearing from you!
Newham Community Renewal Programme welcomes applicants from all backgrounds and identities.
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK.
South London Citizens
South London Citizens is a thriving chapter with a growing team of ~18 organisers and project staff. We are building the power of communities in South London through borough alliances (in Greenwich, Lewisham, Southwark, Lambeth, Wandsworth, Merton, Croydon) and the wider region by developing community leadership and supporting people to take action on what matters most to them. Over the past three years, we have worked in partnership with mental health trusts to deliver a pioneering organising project, South London Listens (SLL), to prevent mental ill-health, and more recently with wider South London NHS leaders to take action on a range of issues (from low wages to housing conditions) that impact our communities’ health.
Purpose
We are looking for two Associate Organisers to join our thriving and dynamic team in South London building the power of local communities. These roles will support local organising, and have a specific focus on health and living wage organising.
In this exciting and innovative role, you will work with community organisations, including faith institutions, schools, universities, and community groups. Your primary responsibility will be to
1. build ‘Be Well’ teams to support the wellbeing of their communities, as part of the South London Listens partnership;
2. find and develop new community leaders within their organisations; and
3. take action to tackle the social determinants of health inequality (e.g. lack of migration status, racism, housing conditions, low wages and precarious work).
One or both of the roles will also include specific organising with low paid workers to lead the fight for a real living wage and living hours.
With your passion, energy, and commitment to democracy, you will support communities to build the power they need to win justice and make a real and lasting impact. Join us in the fight for a healthier and more equitable future for South London.
A central focus of an Associate Organiser is their own development: learning the craft of Community Organising under the guidance of an experienced Community Organiser. An Associate Organiser is working towards becoming a competent practitioner of the craft of broad-based community organising methodology, and focuses on the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change. Your learning and development will be paramount in the first few months as the responsibilities given to your experience and skills develop.
We encourage you to apply even if you don’t feel like you fit all the criteria. We are particularly interested in people who are angry at issues of injustice, who have demonstrated taking action on that in some way, who can communicate effectively, who can build relationships of trust with a diverse range of people, and who believe in the capacity of ordinary people to make extraordinary change! We are less interested in whether you understand every word in the responsibility list below or whether you have worked as a professional organiser before. You are also encouraged to reach out if you have any questions about whether you might be suitable for the role.
Main Responsibilities
Working as an Associate Organiser in South London for Citizens UK your main responsibilities will be to:
Grow and deliver on the priorities of South London Listens and our broader Health organising
-
Build and support new Be Well Hubs in a range of institutions in your allocated boroughs. Including identifying new institutions, delivering training, and supporting them once they are established.
-
Work with other organisers to deliver on the priorities identified by communities that are part of the South London Listens project
-
Ensure reporting and capturing of stories of the South London Listens project are captured and shared to celebrate and grow the project.
At least one of the roles includes supporting our organising efforts for more just work and wages
-
Identify and develop worker leaders
-
Take action with South London Citizens leaders to increase the number of living wage and living hours employers in London
-
Develop and deliver community organising training for worker leaders
Build relational power to further the goals of CUK
-
Actively participate in the development of a comprehensive power analysis appropriate to the desired sphere of influence for each project/assignment
-
Establish working relationships with identified leaders and demonstrate ability to move them into action, including as part of the wider alliance; taking the initiative to establish new relationships as required
-
Conduct one-to-ones to develop relationships with leaders and understand their concerns.
-
Tell a wide range of Community Organising stories effectively to influence others and achieve CUK’s goals
Identify and develop relational leaders prepared to act with others for the common good
-
Identify and discern actual and potential leaders with the passion and ability to drive change in their borough alliance and through South London Listens.
-
Proactively create opportunities for leaders to develop, in particular tertiary or new leaders; nominate for training on the core taster curriculum and Be Well Hubs training.
-
Successfully deliver workshops in local institutions, South London Citizens community organising introductions and Be Well training.
Strengthen institutions and develop Broad Based Organisations
-
Ensure good understanding of the basic interests and traditions of typical member institutions
-
Organise a small cluster of up to 5 standard member institutions or 1 strategic partner to work together for the achievement of common goals
-
Support pre-existing core teams and create/develop new core teams to provide leadership at local level and in South London Listens
Support leaders through the Cycle of Action in order to create change
-
Support member institutions and Be Well Hubs in running listening campaigns
-
Organise neighbourhood actions; demonstrating increasing independence in working without the need for close supervision
-
Take the lead in supporting groups of leaders through the cycle of action on neighbourhood issues; aiming to achieve neighbourhood and health wins
-
Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions
Contribute to CUK’s financial viability through effective fundraising & financial management
-
Contribute to fundraising to the value of at least £20,000 per annum through one or some of the following:
-
WWritinge regular updates on the work to be shared with the funders and maintain a healthy relationship with them
-
Recruit new dues paying institutions; work together with a more senior Organiser to negotiate annual membership fees and letters of understanding
-
Liaise with the Finance & Operations team to update the membership database and ensure timely invoicing and fee collection
Contribute to effective teamwork and live out our ‘Inclusion’ value
-
Be proactive concerning personal professional development and wellbeing: i.e. by reading widely, developing a healthy work-life balance and demonstrating ability to reflect on own organising craft & improve on self-identified weaknesses
-
Demonstrate ability to work effectively with colleagues and participate in a team
-
Produce all required reports and follow CUK’s procedures on time and to the required standards
-
Contribute towards an inclusive environment for all colleagues and community leaders, so that our spaces are a place where all are able to participate
Participate in the development of the craft of Community Organising and play a role in the Guild of COs
-
Schedule an average of at least three 1-2-1 relational meetings into your daily schedule as a core part of your professional practice
-
Commit 10 working days per annum (pro rata) to the preparation, delivery, and evaluation of Citizens UK National Community Leadership Training or other local or regional trainings or other activities organised by the Learning and Innovation team.
-
Participate in a Guild Team and help it develop as a Community of Practice that enables Organisers across the UK to develop their skills and experience.
Personal Specification
(D) Desirable, (E) Essential
EXPERIENCE
-
Previous campaign experience (D)
-
Evidence of having acted in a leadership role with peers or in local community activities (e.g. within a faith institution or clubs/societies) (E)
-
Experience of project management; evidence of having delivered work on time and to standard (E)
-
Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E)
KEY SKILLS AND KNOWLEDGE
-
Ability to speak additional languages, especially Spanish for one of the roles (D)
-
Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E)
-
Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E)
-
Good communication skills – able to speak with conviction and passion; and to make a logical argument (E)
-
PERSONAL QUALITIES & VALUES
-
A self-starter with ability to take initiative and work independently (E)
-
A passion for justice (E)
-
A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E)
-
An interest in and experience of politics and public life (E)
-
Able to work in a team (E)
-
Willingness to work within accountable relationships (E)
-
Self-motivated and adaptable (E
The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.
Interviews are planned to take place on Wednesday, 12th June (subject to change).
Please note this is a 12-month fix term contract with a possibility to extend, funding permitting.
Do you want to be part of making a difference to, and supporting, the voluntary, community and social enterprise (VCSE) sector across Hampshire?
Action Hampshire works with communities across Hampshire and beyond on innovative, impactful, asset based projects. We support communities to have their voices heard and to take action together. We support and partner with a range of voluntary community and social enterprise organisations to help make great things happen. We celebrate diversity and challenge inequalities.
You will support the design, delivery, evaluation and resourcing of projects, by providing high-quality support and co-ordination as a member of several project delivery teams. This is a multi-faceted role, with opportunity to grow and develop. You’ll work across the organisation, involved in many different projects and collaborating with colleagues across the team.
You will be self-motivated and committed to delivering results in order to solidify Action Hampshire’s reputation as a trusted and impactful deliverer of funded projects and services. You will be committed to Action Hampshire’s values and have an understanding of, and an empathy with, the culture and values of the VCSE sector.
Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues, communities and partner organisations. There may also be opportunity to work on other innovative Action Hampshire projects. In this role you will be able to grow valuable experience of the voluntary sector and know you are making a real difference to people and communities across Hampshire.
There has never been a more exciting time to join our talented, expert and friendly team. Our senior leadership team is working to embed our new culture and ways of working, driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability.
We work collaboratively in support of strong, connected and equitable communities.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and also strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
About the role
We are a dynamic, innovative and values-led organisation, with the opportunity and flexibility to develop our services to meet the needs of the people we work with. As part of our commitment to end the homelessness of more people using our direct services, including people with complex needs, we are seeking a Practitioner Psychologist or Psychological Therapist to work across our Edinburgh Skylight service.
You will join an extraordinary team of frontline lead workers with a focus on people facing homelessness who have survived a range of difficult and traumatic experiences.
Hours: Full time (35 hours) or Part time (min. 21 hours)
About you
We are looking for people who are community focused and driven by shared values. You will look forward to engaging with individuals who have very difficult lives and have struggled to access traditional forms of support. You will have the skills to offer creative and flexible individual work, alongside consultation and reflective practice to core groups, multi-agency networks and the wider system. You will be excited about joining a local team of people who share a commitment to end homelessness and a national team of psychologists led by a Lead Psychologist.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave which increases with service
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on our website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Monday 3rd June (23:59)
Interviews will be held on the 13th and 14th June
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
The Women’s Centre Cornwall has grown from its early roots as a Rape Crisis Centre into an innovative, award-winning feminist organisation which provides a wide range of services for women and girls in our communities. Our work with survivors of sexual and domestic violence is our core specialism as we believe that there can be no real gender equality without a complete cessation of violence against women. In addition, we provide community-based activities across Cornwall and support women ex-offenders across Cornwall, Devon, Dorset and HMP Eastwood Park in Gloucestershire.
PURPOSE
The Effective Women’s Centre Project drives forwards and embeds a culture of data quality across The Women’s Centre Cornwall. We are looking for and experienced Data and Systems Lead to work with Managers to improve our data collection and reporting from our case management systems. The successful candidate will provide meaningful and accessible management information, outcomes monitoring, and performance reports; while supporting our Monitoring, Impact & Evaluation Manager to develop ways for us to demonstrate our impact and share stories of change. She will also support our Lived Experience Groups to ensure the experiences of women are at the heart of the organisation and inform our planning and decisions. The Data & Systems Lead will be responsible for continued implementation and project management of the Women’s Risk and Needs Assessment (WRNA) across our services. The WRNA is part of the Effective Women’s Centres Project which is designed to improve current understanding of the needs and strengths of women and to consolidate the evidence base for the effectiveness of Women’s Centres.
RESPONSIBILITIES:
DATA & REPORTING
- Lead on the development of TWCC’s data and case management systems (CMS) ensuring buy-in, consistency and accuracy across the organisation.
- Lead on developing reporting within the organisations case management systems.
- Cultivating a Learning Culture around data within the organisation.
- Extracting quantitative data from the CMS; carrying out quality audits and cleaning and organising the data in preparation for analysis.
- Delivering training to teams ensuring they understand the requirements and importance of data collection in a way that is engaging and inclusive
- Conducting in-depth ongoing data analysis to identify improvement opportunities, risks and issues.
THE WOMEN’S RISK & NEEDS ASSESSMENT (WRNA)
- Building upon the newly introduced Women’s Risk and Needs Assessment (WRNA) across the Open Team and supporting wider Women’s Centre teams to adopt the tool.
- Working with Service Managers, providing support to the Team Leaders, sharing learning and guidance on the use of the tool.
- Monitor the progress of the implementation of WRNA and take appropriate action if any issues are identified.
- Organise and deliver training to enable practitioners to use the WRNA.
- Lead on integration of WRNA with case management software.
- Monitor recruitment of women to the WRNA project and quality of data inputted in the assessments.
- Lead on internal communications and messaging around implementation of the WRNA.
- Sharing learning with other women’s centres involved in the Effective Women’s Centre’s project.
- Develop and deliver a project plan which ensures WRNA is rolled out consistently across the organisation.
- Oversee the delivery of the plan, revising plans based on the changing needs and requirements of the project and wider partners involved.
LIVED EXPERIENCE WORK
- Co-facilitate the Lived Experience Group and involve women with lived experience in the implementation of the Effective Women’s Centres project and across our wider services.
- Support individuals in the group to contribute to our national influencing objectives
This role will be hybrid working, with time split between the Bodmin office and home.
TWCC values diversity and welcomes applicants from all sections of the community, especially from groups with a protected characteristic such as black and minoritised women, who are currently under-represented at TWCC.
TWCC are a Disability Confident employer and our premises are fully wheelchair accessible.
This post is open to women only in accordance with the Equality Act 2010, Schedule 9, Part 1
Our vision is a world in which women and girls are safe, respected and empowered to fulfil their potential free from violence, inequality & oppression
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is a hybrid role within the Children and Families Team which is part of the Wiltshire Domestic Abuse Service, providing support to children and young people that have witnessed or experienced domestic abuse.
The Children and Young Persons Triage Advisor will act as the gateway for all children and young people referrals to the Wiltshire Domestic Abuse Service. Working within an experienced and established team, the Children and Young Persons Triage Advisor will:
- Triage referrals, with a particular focus on children and young people who have witnessed or experienced domestic abuse.
- Conduct risk assessments and offer immediate safety planning advice.
- Respond to safeguarding concerns.
- Signpost victims and professionals to other support agencies where appropriate.
- Provided early intervention support to children and young people as part of triage and welfare calls made.
- Offer specialist domestic abuse advice and support to professionals.
- Making welfare calls to victims who are waiting to start structured support.
- Support as required with co-facilitating in our children and young persons group work provision
In addition, the role requires the building of effective relationships both internally within the Wiltshire Team and externally, supporting a multi-agency approach.
Main Duties and Responsibilities:
Working within the agreed policies, principles and codes of practice of FearFree, the post holder will:
Working with children and young people and risk management:
- Provide a victim focused service, with an understanding of the impact of trauma on children and young people.
- Demonstrate specialist knowledge and understanding of domestic abuse and how this may impact on the children and young people and their wider family unit.
- Provide advice, guidance and support to children and young people who have witnessed or experience domestic c abuse.
- Assess, manage and review risks to service users, colleagues and self, including the use of the dash risk assessment tool and SOAG.
- Make safeguarding referrals where appropriate: including to Children’s Social Care, Adult Social Care, Mental Health crisis teams and MARAC.
- Work directly with individuals or groups as agreed with the Team Manager.
- Safeguard the health and welfare of the children and young people and their families.
- Respond to emergencies and crisis situations including supporting a service user to access a place of safety if appropriate.
- Manage and support service users by telephone with low to medium support needs in line with the agreed values and aims of the service.
- Support as required with co-facilitating in our children and young persons group work provision
- Act as duty worker as part of a rota system. Duty shifts take place in the Trowbridge Office on weekdays between 9 and 5pm.
Team working
- Offer professional advice and support to multi-agency partners.
- Feedback to the Team Manager, Wiltshire Service Manager and/or other Support Workers any information related to the service users support needs or risk issues, and progress on support tasks.
- Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holiday and sickness.
- Work closely with other agencies, to network with, make referrals to and maintain good relationships with, and be able to disseminate information appropriately.
- Communicate with other staff, as well as the Team Lead and Wiltshire Service Manager, issues related to activities and work undertaken.
Administrative duties
- Help provide a responsive support service with a high quality of customer care.
- Answer the telephone and take messages and referrals, take action on messages and referrals and provide a triage service for all children and young people referrals.
- Assist in the referral process and children and young people follow up calls, contacting other agencies and helping to arrange appointments.
- Assist in the assessment and identifying children and young people for priority allocation
- Update written and computerised records with accurate clear information to deadline, including maintaining details of any special needs required by service users.
- Assist with monitoring and evaluation policies and procedures and producing reports.
Additional tasks and responsibilities:
- Ensure personal safety for self, other staff and service users at all times
- Participate in personal training and supervision opportunities and attend team meetings.
- Carry out other tasks appropriate to the post, which may be identified as the service develops and as agreed with the Team Manager and Wiltshire Service Manager.
- FearFree is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Smallpeice Trust is an innovative educational charity dedicated to inspiring young minds and empowering them to pursue careers in STEM (Science, Technology, Engineering, and Mathematics). At Smallpeice, we believe in the transformative power of education to shape the future. We are on the cusp of something truly remarkable, and we want you to be a part of it as our Head of Content and Impact.
As we approach our 60th Anniversary, we are fuelled by a newfound energy, armed with a freshly created organisational strategy, and led by a dynamic senior leadership team. Reporting directly to the CEO, you'll play a pivotal role in driving our mission forward by leading the development and implementation of impactful content strategies.
As the Head of Content and Impact, you'll be at the forefront of shaping our content strategy to maximize our reach and influence. You will ensure we craft compelling and curriculum-aligned content that resonates with children and young people across various platforms. Your responsibilities will include developing innovative content strategies, creating captivating educational material, measuring impact, and fostering stakeholder engagement.
Join our tight-knit, supportive team, and together, we will shape the future of STEM education for generations to come.
Key Responsibilities (please see JD for further details):
- Develop, implement and evaluate a comprehensive content strategy aligned with the Theory of Change and organisational objectives.
- Craft captivating content tailored to diverse audiences, exceeding educational standards and resonating with young learners.
- Collaborate with internal and external teams to ensure content consistency and alignment with brand messaging.
- Measure the effectiveness of content initiatives through rigorous impact assessment processes.
- Collaborate closely with a dynamic network of external freelancers and internal subject matter experts, pooling diverse talents to produce innovative and immersive content experiences.
- Facilitate meetings and workshops between key stakeholders to co-create content and align strategies, ensuring children and young people’s needs and voices are at the heart of everything we do.
- Develop and nurture relationships with these stakeholders to gather insights, feedback, and collaboration opportunities.
- Stay abreast of industry trends and best practices to drive innovation and differentiation in content strategy and execution.
Requirements (please see JD for full person specification):
- Bachelor's degree in a relevant field.
- Proven track record of effective teaching and course development, with demonstrated improvements in student outcomes.
- Proficiency in curriculum design methodologies and instructional technologies.
- Excellent communication skills, with the ability to convey complex concepts effectively.
- Commitment to diversity, equity, and inclusion in education.
- Willingness to engage in continuous professional development and stay abreast of emerging trends.
- Dedication to student success and engagement, demonstrated through a student-centered teaching philosophy and commitment to accessibility.
Desirable:
- Bachelor's degree in a relevant STEM subject.
- PhD or interest in undertaking a PhD relevant to the role.
Benefits:
- Competitive salary (£55,000) and generous benefits package.
- Pension, life assurance, and private healthcare.
- Opportunities for professional development and growth within a dynamic educational charity.
How to Apply: If you're passionate about education and making a difference in the lives of young people, we want to hear from you! Please submit your CV and an application form via the Quick Apply button.
If you would like to contact us for an informal chat ahead of applying, please use the HR email address at the end of the application form to get in touch.
Deadline for Applications: 12pm on Friday 24th May. Interviews will take place w/c 3 June. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
The Smallpeice Trust gives young people the support they need to bring their big ideas to life through science, technology, engineering, and maths.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Title: OISC Level 2 Immigration Advisor
Shropshire Supports Refugees (SSR) is a charitable organisation dedicated to supporting refugees and marginalised migrants who have come to live in Shropshire.
Our mission is to create a welcoming and inclusive community by offering practical help, resources and emotional support to those in need. With a staff team of fifteen and fifty dedicated volunteers, we are committed to making a positive impact on the lives of those we serve.
Location: Shrewsbury and locations around Shropshire, Telford & Wrekin
Hours: 37.5 hrs per week
Reports to: CEO
Salary: £31,200 - 2yr fixed term contract
Main Responsibilities:
-
Conduct initial consultations with clients to assess their immigration needs and eligibility
-
Provide comprehensive advice on various immigration matters, including visa applications, settlement, asylum claims, and appeals within OISC level 2 guidelines
-
Maintain accurate records and case files, ensuring compliance with data protection regulations
-
Build and maintain strong relationships with clients
-
Advocate on behalf of clients by telephone, letter and email with appropriate agencies
-
Keep up-to-date with changes in immigration laws and policies and provide training to colleagues as necessary
-
Attend training events relating to asylum and immigration
-
To supervise OISC level 1 colleagues
-
Undertake other tasks within the organisation as required
Person Specification:
Essential:
-
OISC Level 2 accreditation is essential
-
Previous experience working as an Immigration Advisor or similar role within the immigration sector
-
In-depth knowledge of UK immigration laws, policies, and procedures
-
Strong communication and interpersonal skills, with the ability to build rapport with clients from diverse backgrounds
-
Strong time management with the ability to work to strict deadlines
-
Knowledge and understanding of the voluntary sector
-
Excellent attention to detail and organisational skills
-
Excellent communication skills, both written and oral
-
Ability to work independently and manage a caseload effectively
-
Proficiency in the Microsoft suite
Desirable:
-
Fluency in additional languages
-
Experience of Salesforce CRM
-
Full driving licence
Our mission is to make people escaping war poverty and persecution feel welcome supported and help them to become their best selves
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join a team with a bold mission – at Swindon & Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. We are growing our counselling service, and we will be offering more generalised counselling as well as our Self Harmony service which specialises in self-harm and self-injury reduction.
What You'll Do:
-
Collaborative Leadership: Lead, inspire, and effectively manage a team of professionals to deliver exceptional mental health support and interventions.
-
Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
-
Effective Partnerships: Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
Deputy Director
· Time commitment: Full time role (80 or 90 % could be considered for the right candidate)
· Location: UK based, with frequent travel to Geneva. Other locations would be considered for the right candidate
· Reports to: Executive Director
· Direct Reports: 4 – 5 direct reports responsible for leading on key aspects of the Alliance’s work.
· Grade: F
· Salary: Between 79’346 GBP and 90’682 GBP (commensurate with qualifications and experience)
1. Background and Purpose
The Deputy Director works in close partnership with the Executive Director (ED) to enhance the work of the small, dynamic secretariat team to create more momentum across its network. This new role will be instrumental in delivering on the strategic objectives and securing sustainable funding through its continued evolution. The person will be responsible for connecting the various programmatic areas of work quality assurance and impact, capacity support and its new country level work. They will guide planning processes to be able to track and analyse our impact. They will leverage the knowledge of the team to seek new opportunities for ensuring the Alliance delivers on its mission. They will be instrumental in developing and implementing long-term plans and processes that can bring new levels of success for the organisation.
2. Main Duties and Responsibilities
Guide and facilitate the team’s delivery of the CHS Alliance strategy:
· Work with the ED on delivering the strategy to position CHS Alliance as a network driving system change for greater accountability to people in crisis, creating relationships within teams and externally to influence change across the global humanitarian sector.
· Develop processes to support the team track progress on how we are meeting our objectives so they can be clearly communicated and analysed to continue to deliver on the ambitions of the Alliance’s strategy.
· Facilitate a strong culture of organisational collaboration to achieve goals and objectives; developing a framework that support the team’s cohesion in delivering the goals of the organisation to create greater impact.
· Provide oversight of the funding needs and priorities and support strong proposal development and compliance with donor funding and guide decisions on how to allocate and manage resources.
· Work closely with the ED, to establish and execute a fundraising plan to achieve the strategy and workplan of the CHS Alliance, including donor intelligence.
· Provide support to ensure staff can complete their responsibilities to their highest potential.
· Initiate programmes and activities that are resourced and effective and efficient as possible.
External partnerships & donor engagement:
· Stay abreast of emerging trends in the volatile context of humanitarian action and provide strategic thought leadership on the dynamic and shifting priorities and what it means for the Alliance network.
· Work closely with the ED to create a strong donor advocacy and engagement plan that goes beyond fundraising to work with donors as drivers of accountability.
· In coordination with the rest of the Alliance team, engage with external stakeholders to build and maintain relationships contributing to the CHS Alliance strategic objectives.
· Work closely across the teams to keep abreast of the Alliance members’ needs to meet the CHS commitments.
· Actively seek opportunities for partnerships to advance the CHS Alliance Strategic Plan (e.g. with members, academia, coordination bodies like the IASC, or other key stakeholders).
· Promote the CHS and the work of the CHS Alliance through relevant social media channels or platforms, through conference presentations and through workshops or other events.
· Represent CHS Alliance and its positions at meetings, speaking engagements or through opinion pieces. Assist the CHS Alliance to influence policy in the sector.
· Act as the public face of the CHS Alliance, along with the ED, to promote its mission and purpose.
3. Profile
· A passion for creating system change in the sector. A thirst to understand and seek opportunities to drive forward greater accountability, as well as a pragmatic understanding of the challenges facing the sector.
· Someone who shows a commitment to CHS Alliance mission and values, evidenced by exhibiting a high level of personal and professional integrity, humility and humanity, and through experience with non-profit organisation with a global membership reach, and a good knowledge of quality and accountability in the aid sector.
· A natural relationship builder and team player, who enjoys and has proven ability to work collaboratively with others inside and outside the organization. An ability to see synergies and bring people together.
· Someone who thrives with changing situations but can also execute swift decisions when needed. Demonstrated resourcefulness in setting priorities and solving complex operational problems
· Strong leadership capability with demonstrated experience in managing, inspiring and empowering teams in changing environments, thanks to progressively responsible senior management roles. A strong track record of facilitation skills to support cross team collaboration, ideally with knowledge or experience in self managing teams / team approach.
· Someone trustworthy in managing sensitive situations and information, discrete, professional, and with excellent judgement.
· A good communicator with professional command of English, French a strong asset, and other working languages appreciated.
4. Experience and Qualifications:
- Extensive senior management experience in a dynamic, responsive environment
- Demonstrated organisational development experience, supporting a team and supporting others
- Extensive experience in the humanitarian sector, ideally at operational level
- Experience managing cross-functional teams to develop and implement systems and processes to increase collaborative effectiveness and efficiency
- Highly skilled at staff coaching and development
- Proven track record of strategic planning and financial management
- Experience creating and managing budgets
- Ability to manage complex projects across teams
- Experience navigating complex issues and making difficult decisions, often in high-pressure situations
Qualifications:
· University Degree in relevant disciplines
· Masters / MBA an advantage
Experience:
· Experience leading cross functional teams
· Leadership experience with non-profit organizations
· Humanitarian field experience
Knowledge:
· Good knowledge of current good practise in organisational development issues
· Strong understanding of organisational accountability practices
· Knowledge of the Core Humanitarian Standard
· Self-managed teams approaches
Language:
· Excellent oral and written English skills
· French a strong asset, other working languages appreciated.
Behaviour
· Be personally and collectively responsible for upholding and promoting the highest standards of ethical and professional conduct. This includes refraining from acts of misconduct, respecting the CHS Alliance’s standards and the dignity of those whom the Alliance pledges to assist and with whom they have contact.
Applications must include a CV and a motivation letter (no longer than 2 pages each). Please mention your name and the vacancy reference in the subject line.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role:
The post holder will work within The Passage’s Community Services as a Complex Case Outreach Worker and will lead on case management for people experiencing homelessness who are presenting in the footprints in which the team operate and/or who are accessing the Resource Centre. The post-holder will support individuals with substance use support needs and/or mental health issues and will lead on work with clients who are experiencing alcohol and/or drug dependencies and who may also be experiencing mental health problems or other health or social care needs.
Main duties:
- To manage a caseload of clients presenting within the footprints in which the Engagement & Outreach service operate and individuals who are accessing The Passage Resource Centre. To support clients with complex needs, supporting them to identify and work towards recovery and away from homelessness.
- Carry out assessments, case management, support planning and the delivery of interventions for clients including those experiencing mental health and/or substance misuse issues who are multiply-disadvantaged in their homelessness.
- Provide assertive outreach and engagement with street-based service users presenting with complex needs and barriers to engagement. Carry out monthly street-based audits to inform reporting and analysis of service outcomes.
- Support clients who are rough sleeping or involved in day time activity in the footprints in which the team operate to end their homelessness by linking them in with appropriate internal and external support services relevant to their needs. To provide support to clients who are accommodated, but may require ongoing support in order to maintain this accommodation, linking them in to appropriate local services.
General responsibilities:
- In conjunction with your line manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
- To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
- To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
- To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.
Desired experience:
- Significant experience of delivering support services to socially excluded clients in a street based/day centre or similar setting.
- Significant experience of working in a mental health and/or substance misuse setting, working collaboratively to achieve positive outcomes for clients.
- Experience of providing a fully sensitive and responsive service to clients in a psychologically informed manner.
- Experience of working cooperatively with external partner agencies, e.g. Police, Social Services, NHS, as well as housing providers and voluntary agencies.
- Experience of assessing client needs and supporting clients to address their needs through assertive outreach and case management.
- Experience of working in a client-centered recovery focused approach and the necessary professional social skills to initiate and maintain constructive and appropriate relations with clients and agencies.
Desired knowledge:
- Understanding the support needs of the street populations with complex health, and housing needs.
- Knowledge of services and legislative environment regarding housing, health, work and immigration as it relates to people experiencing homelessness.
- Ability to communicate, both verbally and in writing and collate and evidence work and outcomes using case management databases.
- Knowledge of Psychologically Informed Frameworks.
- An understanding of the causes of homelessness and, in particular, the needs of people who are multiply-disadvantaged in their homelessness.
- Knowledge of housing pathways available to dual diagnosis clients and how to access them.
- A working knowledge of how to support people with either substance or mental health needs.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
The client requests no contact from agencies or media sales.
Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to give struggling children, young people and their families hope and a future!
This is a rare opportunity to join an award-winning charity in an integral, trusted role supporting TLG’s Chief Executive and Director of People & Culture. Working right at the heart of the organisation, TLG is looking for an individual with a natural leadership gift who excels in building strategic partnerships with senior leaders, lightening their load, and increasing their effectiveness.
We’re looking for an individual who is incredibly proactive, capable of anticipating tasks well in advance and able to foster meaningful relationships more broadly across the team. The right candidate will bring an exceptional ability to manage numerous concurrent responsibilities within a fast-paced, innovative environment, all while maintaining an unwavering 'can-do attitude'. For individuals with a love of operations and project management, there are some exciting development opportunities to take the role to a new level more broadly within TLG.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Closing Date: June 4th 17:00
Initial Online Interviews to be held on June 12th 2024
Final interviews will be held on Wednesday 19th June at our National Support Centre, Bradford.
The client requests no contact from agencies or media sales.