Quality and standards lead jobs in leer, unity

Vacancy Reference Number:

SD/MC/ FR/UK-R1

 

Position title:

Senior Designer (MAT COVER)

 

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

(Hybrid options considered)

 

Hours of Work:

Full-time, 35 hours per week

(Part-Time and Job Share options available)

 

Salary Range:

Up to £33,000 per annum (commensurate with experience)

 

Terms of Employment:

12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)

 

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 28th June 2025.

 

Approx. Interview & Role Commencement Date(s):

· Interviews: As and when strong candidates identified

· Start: ASAP thereafter (by 1st November 2025)

 

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams or Zoom) with Muslim Hands; therefore, please familiarise yourself with MS Teams and Zoom prior to submitting your Application.

 

About Us:

Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise.

Role Overview:

The Senior Designer will help us deliver creative content which encourages our audiences to take action with us. Working across printed assets (such as mailers and brochures) to video (for feedback emails or social media ads) to digital ads (paid social, display etc.), you will have an array of creative skills and won’t be afraid to think outside the box to deliver content which inspires.

Working at a senior level, you will be comfortable managing your briefs and projects, working to deadlines and communicating clearly with stakeholders across the organisation. You will act as a guardian of our brand, delivering creative which meets brand guidelines.

Main Responsibilities:

· Produce effective creative assets which inspire our audiences to take action with MH. These assets could be across the following mediums, but not limited to:

o Digital static banners/ads

o Video including reels

o Gifs

o HTML5

o Printed collateral such as brochures or mailers

· Confident working across the full adobe suite, as well as Figma with a willingness to learn new tools as needed.

· Be a guardian of our brand, ensuring all collateral produced fits our brand guidelines.

· As part of the fundraising team, you will lead on creative brainstorming sessions to think about how we can create content which further inspires and engages our audiences – putting the audience’s needs at the forefront of all design choices.

· Design tasks may also be needed to support teams outside of fundraising as needed.

· Manage multiple projects simultaneously while meeting deadlines and maintaining high-quality standards.

· Stay up-to-date with design trends, tools, and technology to continually improve the team’s output and efficiency.

· Liaise with external vendors and printers to ensure the quality of production materials.

 

Essential:

· Right to work in the UK

· DBS Certificate at suitable level / undertaking to cooperate to obtain a DBS Certificate at suitable level

· Declaration of any actual, potential, or perceived conflicts of interest (ie any relationship or affiliation with individuals currently employed by or associated with the organisation)

· Creative designer who goes above and beyond.

· Receptive to design feedback.

· High level of video editing skills for social and Tv appeals. (Premier pro)

· High level of graphic design skill including knowledge of print.

· Social media savvy with an eye for spotting upcoming trends we could take part in.

· Clear communicator able to share rationale on creative elements.

· Strong organisation and time management skills.

· Experience in an agile fundraising environment where priorities can change.

· Proficiency in design software (Adobe Creative Suite, Sketch, Figma, etc.).

· Strong understanding of typography, colour theory, composition, and visual storytelling.

· Experience working in or with nonprofits or mission-driven organisations is highly preferred.

 

Desirable:

· Knowledge of fundraising, preferably in an Islamic charity.

· Experience with task management software.

· A basic understanding of Islamic values and Muslim practices.

· An awareness of Health and Safety values.

· Full licence and access to a car to drive to meet with community leaders, partners potential event venues and collaborators.

· Multilingual Skills

Deadline for applications is 28th June 2025 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

About the role:

We have two roles available for Day Concierges to join our team at Single Homeless Project. 

As a Day Concierge, you will be at the heart of this mission, providing essential support for the day-to-day operations of the service. In this role, you will be the first point of contact for clients, stakeholders, and contractors, ensuring seamless communication and service delivery. Your work will directly contribute to creating a welcoming, supportive environment that enables clients to feel heard and respected as they navigate their journey towards independence.

This position offers a fantastic opportunity for anyone looking to grow their career in the charity and homelessness sector, with ample opportunities for personal development and progression within the organisation. No prior experience in the sector is required, as on the job training and support will be provided by an experienced team, allowing you to develop valuable skills and make a meaningful impact in the lives of those we serve.

Wandsworth:

Joining our team in Wandsworth, you'll play a key role in creating a safe, welcoming and supportive environment for people rebuilding their lives in our accommodation service is. The service offers accommodation with tailored support to help individuals work towards greater independence. The service plays a crucial role in empowering clients to take steps toward a more stable and self-sufficient future.

The working rota for this role is 25 hours per week 8am - 4:45pm Wednesday, Thursday and Friday.

Westminster:

Joining our team in Westminster, the role is key in ensuring that everyone feels welcome and included in the service creating a safe, welcoming and supportive environment for our clients. The Kean Street hub is located in Aldwych and supports clients with high supported needs, with two low supported accommodation services in Oxford Circus. 

The working rota for this role is 37.5 hours per week 8am - 4pm Monday to Friday.

About you:

• Have strong customer service skills.
• Have a genuine interest for working with people with multiple disadvantages.
• Are reflective and can respond positively to challenges.
• Adaptive work approach to fit around the various needs of the people we work with.
• A basic understanding of basic repairs and maintenance.
• Have a flexible and resilient approach to their work.
• Is creative and innovative in the way they think and equally apply those qualities to their working practices.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 30th May at midnight

Interview date: Wednesday 25th June online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Fixed-term contract for 3 years

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company (CEC) is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role summary

This role will provide support across all the Education Development Team (EDT) funding streams and to the wider organisation, including informing and delivering our approach to all stages of the grant funding cycle including:

• Fund Design  
• Application & Assessment  
• Contracting & Onboarding  
• Delivery & Performance Management 
• Evaluation   

As a Data and Fund Analyst within our Education Development Team, you'll play a pivotal role in maximising the impact of initiatives that transform young people's career opportunities across the country. This position blends analytical expertise with relationship management, allowing you to directly influence how funding creates meaningful change in education.

You'll work on four funded programmes, both new and existing, with the opportunity to see the full lifecycle of impactful programmes, from helping design data-driven funding approaches to analysing outcomes that demonstrate real-world benefits for young people facing barriers to their progression. By collaborating with diverse stakeholders including funders, delivery partners, and education leaders, you'll build a comprehensive understanding of what works in career education while developing transferable skills in data visualisation, evaluation, and project management.

If you're passionate about using data to drive meaningful social impact and seek a role where your analytical skills directly contribute to educational improvement, this position offers both professional growth and the satisfaction of making a genuine difference.

Essential criteria:

• Either relevant training/work experience within numeracy/data analysis or relevant degree 
• Demonstrable understanding of the principles of good grantmaking
• Previous experience in project management
• Demonstrated ability to translate complex technical concepts to non-technical audiences
• Strong Microsoft Office skills, especially Excel required. Additional capabilities in statistical or data visualisation software preferred
• Experience of stakeholder or account management
• Experience working independently towards agreed deadlines
• Experience of collaborative relationship management

Desirable: 

• Previous experience in grant fund management
• Previous experience in contract management/quality assurance systems
• Understanding of the fundamentals of data protection

To apply, please visit our website via the apply button, complete the application form and cover letter and upload a copy of your CV (removing all personal details).

Please describe in your cover letter:

• How you meet the experience, skills and competency criteria detailed in the job profile?   
• Why would you like to work for Careers and Enterprise Company?  

Closing date: Midnight on Monday, 23rd June 2025.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

The Marketing Manager will lead the delivery of high-impact, multi-channel campaigns that enhance engagement, drive fundraising initiatives, and strengthen support for our mission: to provide life-long, life-changing support, employment and training opportunities to Service leavers, veterans, reservists and their families. 
As we mark our 140th anniversary, this is a pivotal time for the Marketing Manager to lead a team of four marketing specialists to drive impactful campaigns and amplify the Charity’s presence across multiple platforms. You will work closely with programme managers across the business to identify marketing needs and opportunities, while working with the wider MarComms department to develop and deliver marketing campaigns, advise on the most effective delivery channels, and propose ways of enhancing the Forces Employment Charity presence.​

​Interested? Want to know more about the Charity? Please see the Charity website ​

Eager to know more the role? Have a look at the Job Description attached.​

​What’s in it for you? Check out the Benefits sheet attached.​

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday 9 June 2025​

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.​

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

 

​​

The National Lottery Community Fund has two exciting opportunities available—we are looking to recruit one Public Affairs and Policy Manager each for Northern Ireland and England to join our newly restructured communications function.  

Please be clear which role you are applying for when writing your supporting statement.

• Public Affairs and Policy Manager (Northern Ireland)
• Public Affairs and Policy Manager (England)

This role is part of our ambitious transformation as we implement a significant pivot in our communications approach – building on our support for grant-making to demonstrate the powerful impact communities have in strengthening society and improving lives.

This role offers an exceptional opportunity to shape our political engagement during a time of exciting change. You will build the Fund's influence with government and political stakeholders, advancing community priorities through evidence-based advocacy and public affairs that demonstrates how our funding strengthens communities and delivers policy objectives.

Your insight into the political landscape will help shape both regional funding decisions and national policy positions, as you drive engagement with elected representatives, ministers, and officials. By providing timely intelligence and analysis of policy developments affecting our work, you will position the Fund as an authoritative voice on social change. Your understanding of devolved politics will be crucial in helping colleagues navigate distinct policy contexts while maintaining a coherent UK-wide approach.

Working with colleagues across communications and funding teams, you will identify and act upon opportunities to demonstrate the impact of our funding on communities and how it aligns with government priorities.

The ideal candidate will bring strong political analysis skills combined with practical experience of public affairs and stakeholder engagement. You should have a solid understanding of parliamentary processes and government structures in either Northern Ireland or England and be able to translate complex policy into actionable communications strategies. Your background might include roles in public affairs, policy analysis, or government relations, ideally with exposure to the voluntary, community and social enterprise sector. You should excel at building relationships with diverse stakeholders and be adept at navigating complex political environments.

Key responsibilities

• Build and manage relationships with elected representatives and political stakeholders in your country
• Develop effective influencing strategies to advance the Fund's aims through stakeholder mapping and coordinated political engagement
• Create policy and positioning papers tailored to your country's context that drive positive change
• Provide high-quality briefings and messaging for senior stakeholders
• Monitor policy and political developments, providing actionable insights to colleagues
• Lead consultation responses that articulate the Fund's positions effectively
• Organise events that promote our objectives and celebrate community power
• Manage relationships with external political monitoring and specialist agencies

 

Location: You will be expected to be based in the country you will be supporting. We have a hybrid approach to working with work pattern and exact location agreed with the successful candidate. Our offices are in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

Interview Date: Week commencing 23rd June - Virtual

On application, please be clear which role you are applying for and align your supporting statement to the criteria below

 

Essential criteria

• Significant experience working with elected representatives, officials and other public affairs activities
• Evidence of ability in political analysis with parliamentary and legislative knowledge
• Experience in analysing policy developments and horizon-scanning to identify relevant opportunities
• Excellent written and verbal communication skills that influence audiences
• Experience in writing public affairs and policy briefings for senior stakeholders  
• Demonstrable experience of project management
• Experience working in a matrix organisation with competing deadlines
• Evidence of continuous professional development

Desirable criteria

• Relevant professional qualification
• Understanding of VCSE sector in relation to public affairs
• Experience working in a devolved administration and/or with regional stakeholders
• People management experience 

 

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Are you passionate about fundraising?

Whether it’s due to homelessness or poor mental health, the number of people experiencing a crisis is on the rise. Connection Support believes in a future where people are free from crisis. But for the times when crises do happen, we’ll be there to help every step of the way.

Does this sound like something you want to be a part of?

We are looking for a passionate and driven Fundraising Manager to help us take our fundraising to the next level.

The impact you will have

Working alongside the Head of Fundraising, you will inspire funders, donors and local companies to support our work. You will develop compelling applications to Trusts and Foundations and build strong relationships with grant managers.

Supporting the delivery of our annual calendar of public fundraising events, you will manage communications with public supporters and work closely with the Marketing and Communications team to develop innovative fundraising campaigns and social media content.

This is an exciting time to join Connection Support as we celebrate our 30th anniversary and turn our focus to preventing homelessness long before it happens, as well as continuing to provide support for those in crisis. You will be joining a supportive and friendly team and will work closely with colleagues from across the organisation to deliver fundraising activities and raise the profile of Connection Support.

Contract: Permanent. Hybrid/any of our offices in Oxfordshire, Buckinghamshire or Milton Keynes

Hours: Between 30 – 37.5 hours per week

Salary: £37,011 - £38,763 per annum, dependent on experience (pro rata for part- time)

Closing date: Tuesday 24th June at 10.00am

Interviews: Thursday 3rd July

About you

You have a strong track record of generating income from a range of funders, with a proven success of securing grants from Trusts and Foundations. You also have up-to-date knowledge of fundraising best practice and current fundraising trends.

It would be great if you have experience of planning and supporting fundraising events, and experience of developing corporate partnerships.

Your values align with ours, and you are as passionate as we are about solving homelessness and mental ill-health.

What we offer in return

Connection Support is committed to equality of opportunity, to being fair and inclusive and ensuring everyone is treated is valued, treated with respect and has a positive experience.

We welcome applications from all backgrounds and underrepresented candidates, including but not limited to Black, Asian, ethnic backgrounds, people with disabilities, neurodivergent people, LGBTQIA+, men, women, and people with lived experience.

We have been named as one of the top 10 charities to work for in the UK by Best Companies and offer fantastic benefits including 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, eco travel incentives, childcare discounts, retail discounts and much more. 

Should you need additional support with your application or require adjustments to any part of our recruitment process please don’t hesitate to ask. We are more than happy to help, drop us an email or call direct to discuss your requirements.

Connection Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Academy Team Leader - National Youth Agency

The National Youth Agency is looking for a new Team Leader to join our Academy Team.
 
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £40,000 per annum
Remote: This role is homebased with occasional travel for staff residentials and other events.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.
 
About the Role
 
This role is situated within the NYA Academy with a focus on providing the very best youth work learning and development experiences across our NYA activities and programs for clients and young people. This role line manages and coordinates a team of Academy Tutors, supporting the delivery of training and developmental support for the NYA Academy. You will also hold cohort(s) of learners and be responsible for providing a positive learning experience.  
 
The role requires a highly experienced youth work practitioner and line manager that is competent and confident in a leadership role; able to manage a passionate and experienced team of youth work specialists to provide a supportive space for reflective practice and professional growth whilst maintaining performance across NYA Academy contracts. 
 
With a focus on training and development, this role requires experience of understanding the needs of learners, how to create engaging and relevant content and how to deliver high quality experiences for learners and other customers. 
 
The post will require significant networking and engagement across the youth sector to ensure the NYA’s work is rooted in the needs of our sector. 
 
Key responsibilities for this role will include:

• Manage and motivate a team of youth work specialists, providing line management and opportunities for reflective practice.  
• Working with the Deputy Academy Principal to manage workflow and ensure deliverables are meeting required timescales. 
• Work with the Deputy Academy Principal to build sector capacity to deliver quality youth work practice qualifications and CPD. 
• Tutor and assess cohort(s) of learners.  
• Work with the wider delivery team to develop and deliver training and development programmes to NYA staff and clients. 
• Provide quality assurance for training and qualifications delivered across the NYA, working collaboratively with Lead IQAs.  
• Ensure the NYA follows best safeguarding best practice. 
• Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England. 
• Any other duties that may reasonably be required of the role.

 
Please refer to our Candidate Pack for more information on the role and the requirements.
 
Why Work for NYA?
 
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
 
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
 
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
 
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
 
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
 
How to Apply:
 
Please download our applicant pack to find out more about the role and requirements
 
To apply, please submit the following via our online application platform by 11:59pm on Friday 13th June 2025:
 
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
 
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
 
We will request data for our EEDI monitoring purposes, providing this is optional.
 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
Youth Work changes lives
 
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
 
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
 
REF-221840

About Big C

As a regional cancer charity, Big C is here to support anyone affected by cancer in Norfolk and North Suffolk, whether that is someone with a cancer diagnosis or their loved ones.

The charity provides outstanding holistic care, aiming to improve lives through services at Big C’s warm and welcoming Cancer Support Centres and Hubs. Alternatively, support is also offered online or by telephone through Big C’s Virtual Support Centre.

Founded in Norfolk over 40 years ago, Big C has raised over £45 million to fund its growing services. The charity greatly benefits from the donations raised by its loyal community supporters, local businesses, legacies and grants from community funds and trusts. Income is also generated via 11 charity shops across the region. Big C is proud to invest in ground-breaking projects that take place at the Norwich Research Park.

Big C is an employer committed to equity, diversity, and inclusion and was awarded Gold Accreditation in the Best Employers Eastern Region 2023 for the second time running. We are proud to offer a supportive working environment that focuses on employee well-being and recognises the importance of a good work/life balance.

Job Purpose

To develop and manage one of the Big C Charity retail units, under the direction of the Retail Operations Manager and the Assistant Retail Operations Manager.

Managing the day to day running of the shop, maximising retail sales and profit while delivering a high quality of customer service through effective leadership of staff and volunteers and management of resources and budgets.

With experience in retail and managing people the post holder will act as an ambassador for Big C ensuring that both they and the retail business supports, promotes awareness and endorses the aims and objectives of Big C.

Everyone at Big C commits to live the Big C Core Values of Honesty, Respect, Trust, Empathy and Support through their work.

Main Duties

· Positively promoting Big C core values both within the organisation and to the external market place.

· Day to day management and ongoing development of the shop.

· Achievement of income targets in line with agreed budget figures, driving high standards and profitability through the effective leadership of employees and volunteers.

· Ensure the shop is taking full advantage of its trading opportunities including identification and implementation of seasonal and other promotional activities.

· Provision of information regarding the performance and operation of the shop as requested.

· Development of Gift Aid in the shop to maximise revenue.

· Assistance in the development of a database of supporters.

· Encouragement of local stock donations.

· Maximising potential of donated goods to the best use of the business through sorting, selection, display and rotation.

· Recruitment, selection, induction, training, motivation and management of retail staff and volunteers.

· Conducting of monthly staff performance reviews.

· Demonstration and promotion of effective communication between the Big C staff and volunteers.

· Attendance of meetings with other retail staff.

· Ensure that all staff and volunteers observe all policies, procedures and codes of practice.

· Implementation of the finance and control systems, including introduction of changes as requested.

· Daily banking of money and weekly financial reports.

· Ensure that the shop operations are safe and efficient, and all statutory and company health and safety rules are adhered to.

· Acceptance of cash and donations.

· Provision of occasional holiday and sickness cover for other Big C shops as requested.

· Participation in Big C performance reviews and appraisal process, in addition to ongoing training and personal development activities.

· Undertaking of any other tasks as reasonably requested.

All Big C post holders are responsible for:

· Working to the policies of Big C

· Promoting equal opportunities and diversity within all aspects of their work

· Complying with Health and Safety Regulations and undertaking risk assessments

· Demonstrating and promoting Big C’s core values

· Carrying out additional duties where appropriate which may be allocated from time to time by the Chief Executive and/or Executive Team.

General

Big C reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the business.

The statements contained in this Job Description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility.  It should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned, including other functional areas to cover absences of relief, to equalise peak work periods or otherwise to balance the workload.

Marketing & Communications Manager

May 2025

1 Job Details:

Reports to: Director of Finance & Operations

Hours: 28 - 35 hours per week (negotiable)

Location: Home based (with occasional travel)

Salary: c £37,000 (with an excellent benefits package including life insurance and private healthcare)

Start Date Immediate

2. About us:

The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.

In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC), our approach is to co-ordinate existing programmes and shape new initiatives, in support of the ambition to make the UK the safest place to live and work online.

We are also a membership organisation, with corporate members, who share our interest in promoting, supporting and developing the cyber security profession.

3. The role:

If you’re successful, you will have a unique opportunity to join a growing organisation at an important phase of its development. This exciting strategic and operational role will enable you to lead on the dynamic marketing and communication approach of an organisation with a very important mission which engages with a myriad of important stakeholders  

4. Main Duties and Responsibilities 

· To lead the delivery of the organisations marketing and communications (marcomms) strategy plan.

· To lead the development of strategic marketing and communication plans across all programmes, products and services.

· To ensure that marketing and communications across the organisation reflect and align with the UK Cyber Security Councils brand, vision, mission and values.

· To oversee and deal with brand governance issues and to drive, manage and implement marketing solutions and promotions that support agreed brand awareness targets.

· To manage our digital and social media channels and to ensure that all programmes and services are promoted effectively through these channels.

· To write high quality content, briefs, press releases and social media posts as part of our marcomms requirements.

· Working with the leadership team to develop a plan and process for internal communications across the Council.

· To lead on collaboration with licenced bodies and partners on joint marcomms and promotions

· To maintain an awareness of the Council’s strategy and wider cyber security landscape and propose content that will speak to key audiences.

· To update the website content on a regular basis as the window to the organisation.

· To work with internal and external colleagues to agree marketing and communications strategies for each programme and support the delivery of e-marketing and social media campaigns.

· To lead on the delivery of consistent, branded marketing collateral – print and digital in support of identified brand awareness targets.

· To lead on promoting our events management activities working closely with internal and external colleagues.

· To develop and evaluate customer research, market conditions and competitor data to ensure that annual marcomms plans remain refreshed and up to date.

· To work with senior managers to develop annual engagement targets based on

increased engagement and influence.

· To measure and report performance of all marketing activity, assessing against

targets, together with other relevant metrics and analytics.

· To prepare progress reports as required for the Chief Executive and/or Board of Trustees.

· To ensure effective data management concerning members and supporters to ensure that GDPR compliance is maintained at all times.

· To represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.

· To undertake other tasks from time to time as required by the Leadership Team.

This job description is intended as a general guide to the scope of the post and may change in line with the needs of the service or at the request of the line manager.

5. Person Specification:

5.1 Essential Criteria:

· Experience and willingness to be hands on in content development and production including graphic design of marketing collateral

· Experienced in copy writing, proof reading and editing content

· Experience of content management systems (CMS) 

· Experience of working with creative agencies and PR companies

· Excellent written and verbal communication skills

· Experience of using customer relationship management systems (CRM)  

· Excellent project management skills

· Attention to detail and driven by high quality outputs

· Ability to work autonomously, work under spikes of pressure and meet deadlines

· Ability to think outside the box, dynamic and innovative

· Experience of managing the social media area including content and campaigns

· A track record of successful programme and organisational marketing

5.2 Desirable:

· A degree in marketing or communications or equivalent

· An understanding of the Cyber Security Profession

· Experience of managing staff, volunteers or interns

·  Experience of creating high impact comms design  

· Experience of commissioning content from external authors 

· Experience working in a professional body context, and/or with committees and volunteers

6. Diversity

We actively encourage applications from a wide range of people from diverse backgrounds to apply for our positions as we are committed to having a team that is made up of diverse skills, experiences and abilities people.

We actively support diversity and inclusion and ensure that all our employees are valued and treated with dignity and respect as we want to encourage everyone in our business to reach their potential.

As the UK’s leading charity dedicated to helping those most severely affected by gambling-related harm, we deliver specialist residential treatment and holistic support that changes lives. We’re now seeking an experienced and passionate Service Manager to lead one of our residential treatment centres and help shape the future of support against gambling-related harm.

About the Role:

As a Service Manager, you will provide strategic and operational leadership across our residential treatment services, ensuring the highest standards of care and support are maintained.

Working alongside our Senior Leadership Team and with the support of your Deputy Treatment Centre Manager, you will ensure that every service user has access to a seamless, person-centred recovery journey.

Key Responsibilities:

• Lead, manage, and develop a multi-disciplinary team to deliver exceptional treatment and support.

• Ensure all services align with the Gordon Moody Pathway and reflect our commitment to innovation, safety, and excellence.

• Oversee daily operations, budgets, and occupancy levels, ensuring we meet our service and financial targets.

• Collaborate with internal teams and external stakeholders to enhance our impact and reach.

• Uphold quality standards and regulatory compliance, including CQC and safeguarding frameworks.

• Champion service development, drive innovation, and embed best practices through continuous improvement.

What We’re Looking For:

We are looking for someone with a strong background in service management, preferably within residential health or social care. You’ll be a confident leader, highly organised, and passionate about delivering services that empower individuals to rebuild their lives.

Essential:

• Proven leadership experience in a residential or treatment setting.

• Level 3 qualification in Management (or equivalent); Level 5 NVQ in Health and Social Care desirable.

• Experience working with individuals affected by addiction or related vulnerabilities.

• Strong understanding of safeguarding, service quality, and risk management.

• Excellent communication skills and the ability to motivate and lead a team.

Desirable:

• Experience managing budgets and key performance indicators.

• Familiarity with CQC frameworks and working within regulated environments.

• Comfortable using case management systems and Microsoft Office tools.

Job Title: Property Manager

Location: Hybrid Working with a requirement to occasionally work at Head Office (Vauxhall, London) and visit our Refuge sites.
Salary: £49,538.49 per annum (Inclusive of £3000 London Weighting, which may not be applicable depending on your home location)

Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Property Manager to provide high quality support which will give our survivors of domestic violence and their children living in our refuges a safer environment to live.

We are recruiting for a Property Manager to join our growing Property team, we are looking for a committed and knowledgeable person to lead our property asset management. This is an opportunity to support women and children facing multiple barriers to safety and recovery, including survivors with insecure immigration status, experiences of homelessness or substance misuse. 

You will provide leadership in day-to-day service delivery, ensuring high standards of property management. You will oversee a portfolio of property for programme of works, lease and contract management and create a contractor supplier database. 

This role is ideal for someone with experience in property and contractor management who wants to make a difference for our survivors. You will be supported to develop your knowledge and skills with training and development opportunities.

If you are committed to making a lasting impact in the lives of survivors and thrive in a dynamic and values drive environment, we would love to hear from you.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 9 June 2025

Interview date: Week Commencing 16 June 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Strategic and Operational Leadership 

• Set a positive leadership culture aligned with SCT’s ethos, values and mission. 

• Lead the development and implementation of annual operating plans across services, in line with SCT’s strategic goals and budgets. 

• Work closely with Senior Leadership colleagues to identify new service opportunities and drive continuous improvement and innovation. 

• Work closely with SCT’s Fundraising, Communications and Marketing team to develop compelling funding applications, and reports to funders.  

• Represent SCT at stakeholder events, ensuring a clear and compelling case for the impact of our work. 

• Champion and enhance SCT’s reputation by building strong relationships with partners, funders, statutory bodies and the wider community, fostering collaboration, trust and strategic influence. 

Service Development 

• Oversee and support the development of SCT’s front-line services including Addictions Counselling, Supported Housing, Housing First, and Training & Development (incorporating ‘Progressions’ and ‘Choices’). 

• Maintain high service quality, measurable outcomes, and trauma-informed, recovery-focused practice. 

• Develop referral pathways into services, and ensure that client progression is planned, consistent, and reflective of individual needs and ambitions. 

• Lead best practice approaches in Safeguarding and Health and Safety, prioritising client and staff wellbeing. 
• Take the lead in shaping and developing co-production across all services, ensuring that people with lived experience are meaningfully involved in the design, delivery, and evaluation of support.

Housing and Recovery Support 

• Ensure accommodation-based services provide secure, therapeutic environments that support clients to maintain their tenancy and build recovery capital. 

• Oversee SCT’s peer-led recovery community (‘Choices’) and user involvement in our social enterprises, creating training and work experience pathways for people in recovery. 

Staff Leadership and Management 

• Provide strategic leadership for a multi-disciplinary service delivery team. 

• Oversee recruitment, supervision, appraisal and development of staff, ensuring they are fully supported, briefed, and empowered. 

• Promote a culture of inclusion, collaboration and high performance. 

• Set clear expectations, targets, and accountability frameworks to deliver impact. 

Person Specification 

Essential Skills and Experience 

• Proven success in managing and developing high-performing, multidisciplinary teams in complex, person-centred services. 

• Significant experience delivering homelessness, housing, addiction recovery or therapeutic services. 

• Expertise in delivering services that work with people with lived experience of social exclusion. 

• Strong understanding of safeguarding, risk management and trauma-informed practice. 

• Skilled in managing budgets, contracts and KPIs within charitable or commissioned services. 

• Skilled in using In-Form or similar CRM system.

• Highly effective communicator with excellent negotiation and interpersonal skills. 

Desirable 

• Experience working in a values-led organisation or charity supporting marginalised groups. 

• Knowledge of Housing First and Recovery Capital models. 

• Understanding of social enterprise and peer-led service models. 

To provide strategic and operational leadership to multidisciplinary service delivery teams, ensuring high-quality, innovative, and outcome-focused support for people in recovery or experiencing homelessness. The role is central to enhancing service standards, fostering a culture of inclusivity and compassion, and embedding lived experience in practice. As a key member of the Senior Leadership Team, the Director of Services will help shape SCT’s strategy and build sustainable partnerships to maximise impact and long-term success.

About SPANA

SPANA is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

SPANA’s mission is to transform the welfare of working animals in a world where animals, people and the environment are respected and thrive. This is an exciting time to join us, as we grow and expand our global programmatic work and team.

The Head of Programmes will lead SPANA’s development of a high quality, innovative partnership programme portfolio that delivers immediate and lasting change for working animals.

This is a pivotal leadership role at the heart of SPANA’s global impact. You will be responsible for ensuring that SPANA programmes are designed and delivered in alignment with the organisation’s 2023-2027 strategy, mission and vision. With a focus on driving operational, programmatic and technical excellence, you will provide high-level oversight across our diverse programme portfolio. The role also strategically balances programming across the nexus of animal welfare, the environment and sustainable development and embraces the One Health approach, fostering impactful and sustainable outcomes. 

Salary, contract and location

This is a full-time (34.5 hours per week) permanent role. This role is UK based, with regular attendance (approximately 1-2 times per month) in our London office. The salary for this role is approximately £55,000-£60,000, dependent on expereiunce. SPANA is also pleased to offer employees benefits including a generous company pension scheme and health care cash plan. 

Further details and how to apply

Please review the job description for full details. To apply, please email a CV and cover letter outlining how your skills and experience meet the requirements of the role. Applicants must have the current right to work in the UK.

Applications will be reviewed on a rolling deadline until the role is filled. 

About SPANA

SPANA is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

SPANA’s mission is to transform the welfare of working animals in a world where animals, people and the environment are respected and thrive. This is an exciting time to join us, as we grow and expand our global programmatic work and team.

Our innovative and ambitious 2023-2027 strategy involves scaling our impact while maintaining quality delivery, demonstrating greater value for money and using evidence to influence globally.

The Head of Data Insights and MEAL (monitoring, evaluation, accountability and learning) will lead SPANA’s strategic approach to data, evidence and learning within our Global Programmes Department (GPD). This exciting and pivotal role will oversee the design, collection and analysis of data and insights across our diverse portfolio of international working animal welfare programmes and implementing partners. 

This role will suit a strategic and solutions-focused leader with strong international programming experience in developing and delivering robust data systems, and in applying MEAL frameworks that enhance the impact and accountability. A deep commitment to SPANA’s mission to transform the welfare of working animals is essential. 

Salary, contract and location

This is a full-time (34.5 hours per week) permanent role. This role is UK based, with regular attendance (approximately 1-2 times per month) in our London office. The salary for this role is approximately £55,000-£60,000, dependent on expereiunce. SPANA is also pleased to offer employees benefits including a generous company pension scheme and health care cash plan. 

Further details and how to apply

Please review the job description for full details. To apply, please email a CV and cover letter outlining how your skills and experience meet the requirements of the role. Applicants must have the current right to work in the UK.

Applications will be reviewed on a rolling deadline until the role is filled.