Quality assurance manager jobs in kilburn, greater london

Overall purpose of the role

The Senior Communications Manager is responsible for delivering exceptional communications to enhance Orbis UK's profile in both the UK and the Middle East. The position is responsible for implementing strategic plans for UK and Middle East audiences, while supporting the Media and PR Manager in boosting Orbis UK's brand presence. The role also includes leading reputation and crisis management responses and plans.

The Media and PR Manager reports directly to this position, and together, they will collaborate to deliver effective communications plans. There will also be opportunities to work with the wider Orbis UK communications team on cross-departmental campaigns, appeals, and events, including VIP visits and integrated marketing campaigns.

This role encompasses communications planning, media relations, stakeholder management, reputation management, copywriting, and at times, event coordination. It requires strong relationship-building skills and the ability to manage projects across different teams and countries. The role is responsible for three key areas of work:

i) Overseeing the delivery of the media and PR strategy to increase brand awareness of Orbis within the UK and the Middle East through pitching and placement of high-quality media coverage, proactive PR initiatives and reactive press office opportunities within a range of publications that align with our target audiences and partnerships. This will include managing the Media and PR Manager, working with key stakeholders such as the Royal Press Office and key funding and programme partners, and supporting delivery of Orbis UK integrated marketing campaigns

ii) Implementing grant communication plans by creating content for website, social media and press activities for key partnerships

iii) Protecting the reputation of Orbis UK through crisis comms management 3

Benefits of working for Orbis UK

Before completion of probation:

· Competitive Salary benchmarked annually

· 25 days holiday pro-rated

· Life Assurance Policy (4 x salary)

· Employee Assistance Programme

· E-learning Courses

· Social Activities

· Flexi-time

After completion of probation:

· Matched employer pension contribution up to a maximum of 10% of basic salary

· Interest free season ticket loan

· Cycle to work scheme

Application and interviews

Closing Date: 19th May 2025
Interviews: 27th May 2025

Start Date: 17th June onwards

All applicants must have the legal right to live and work in the UK. We review applications regularly and may begin screening potential candidates prior to the closing date. Unfortunately, we may not be able to reply to all applications, so if you haven’t heard from us by 27 May, your application is unlikely to have been successful.

Orbis UK is an equal opportunities employer and welcomes applications from any suitably qualified persons. We operate an anonymised recruitment procedure and will ensure that no job applicant receives less favourable treatment either directly or indirectly, on the grounds of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.

Orbis UK acknowledges and recognises the disadvantages and barriers people from underrepresented and socially diverse groups face in the workforce. Orbis UK is committed to addressing this issue and we strongly encourage those from underrepresented and socially diverse groups (Black and Ethnic minorities, LGBTQ+ and candidates with disabilities) to apply.

Safeguarding: Orbis UK is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with past employers and criminal records checks.

Are you an experienced and inspirational manager ready to lead a team supporting young people facing challenging life circumstances?

At Peabody, we’re committed to helping people flourish. We provide specialist housing and support for those who’ve experienced trauma, homelessness, or other complex life situations. Right now, we’re looking for a Team Manager to lead from the front — someone who can nurture and develop a team of Housing Support Workers and ensure we deliver high-quality, person-centred services every day.

What you’ll be doing
You’ll be the kind of manager who rolls up their sleeves to inspire, guide, and support — but knows your role is to lead, not just “do.” You’ll:

• Provide strong leadership, with regular supervisions, team meetings, coaching and ongoing development.
• Oversee the day-to-day running of the service, ensuring staff have the tools and support to succeed.
• Take the lead on high-risk or complex cases, modelling good practice and championing safeguarding.
• Build strong partnerships with statutory and community services, acting as a key contact for external stakeholders.
• Ensure quality standards, support plans, risk assessments, and records are consistently up to scratch.
• Manage budgets, reporting, and service performance — keeping things running smoothly, transparently, and compliantly.

What we’re looking for

• Experience in the care and support sector, ideally with vulnerable young people or those facing homelessness.
• A proven track record of line managing and motivating staff, bringing the best out of your team with compassion and clarity.
• Strong knowledge of statutory and community-based services and how to connect people with the support they need.
• Confidence in assessing and managing risk in a sensitive, strengths-based way.
• Fantastic people skills, great time management, and the ability to keep calm and focused under pressure.

This role will suit someone who has worked as a senior support worker or team manager, is ready to take the next step, and believes in doing the right thing – always.

Why join us?
We live by our values – Be kind. Do the right thing. Celebrate diversity. Love new ideas. Pull together. Keep our promises. If those resonate with you, you’ll fit right in.

You’ll have the chance to shape and lead a passionate team and make a real difference in young people’s lives. We also offer excellent training, development opportunities, and the chance to be part of a supportive organisation that puts people first.

We also offer:

• 25 days’ annual leave plus bank holidays.
• Flexible benefits package (healthcare, dental, discounts).
• 4x Life Assurance.
• Professional development opportunities (apprenticeships & qualifications).
• Two additional paid volunteering days.
• Family-friendly policies & up to 10% pension contribution (matched 1:1).

Closing date: 10th May 2025.

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer

Salary: (UK): £36,674 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate). 

The role:

Due to internal movement, Mary’s Meals International (MMI) is delighted to be recruiting for a Finance Manager to join our growing global finance team. Reporting to our Head of Finance, you will play a key role in our finance team, leading on the strengthening of our financial processes and controls, managing our statutory accounts and external audit process.

You will:

• Lead on the production of the Annual Accounts in line with FRS 102 (Charities SORP) and statutory requirements and liaise with external auditors to ensure a smooth audit process throughout the year.
• Evaluate, develop and implement appropriate financial systems & processes, including liaising with suppliers/3rd party providers as required.
• Quality control the completion and recording of financial transactions and financial reporting.
• Manage treasury, cashflow activity, including proactive monitoring of our currency mix.  
• Provide direction, leadership and support to a small team of Finance Assistants.
• Support and challenge the financial control and financial management across MMI to ensure good stewardship of funds.  

About you:

• Strong experience in accountancy, including financial processes, controls, and annual accounts preparation.
• Proven experience of UK accountancy practices and statutory reporting requirements.
• Proven track record in delivering high-quality, accurate financial information.
• Excellent attention to detail and advanced Excel skills.
• Proficient in using financial software packages.
• Credible people manager with experience in supervision, coaching, and support.
• Confident communicator, able to explain complex finance processes clearly.
• Practical, hands-on, with a solutions-focused approach.
• Experience of managing external service providers, including auditors.
• Culturally sensitive and able to work effectively across diverse global settings.

A relevant degree/professional accountancy qualification or equivalent experience is desirable but not essential.

We are a global movement with a remote-first approach and are happy for you to work remotely and flexibly, in a way that best supports your work life balance. We are open to accommodating part-time working patterns where possible, please let us know about your requirements. We also have an office near Glasgow city centre for those who live nearby and would like to work from here occasionally or on a regular basis.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.6 million children who today will receive Mary’s Meals. We are a values-driven organisation, we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding.

Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.

Our Benefits:

• 34 days annual leave (pro-rated for part time working patterns) including bank holidays, increasing by 1 day each completed calendar year, to a maximum of 39 days (+ option to buy another week)
• Flexible working
• Employee Assistance Programme
• Life assurance
• Medical insurance for candidates located in Kenya, Liberia, Malawi and Zambia
• Pension - depending on the location of the candidate. For international candidates - any pension contribution paid as part of salary will be subject to normal statutory deductions/ taxation 

How to apply:

This is a fantastic role where your daily work has real impact. If you are looking for more from your role and our work and values resonate with you, please click Apply to send your CV and a short covering note telling us why you would be a great Finance Manager here at Mary’s Meals International.

Closing date for applications is Sunday 18th May 2025.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The Volunteer Engagement Manager will manage a range of volunteers and support groups, and support staff across the charity to ensure volunteers are recruited, trained and managed effectively

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Please download the job description to see full role responsibilities.

Location: We operate a hybrid model (home and office, London SE1). 

Closing date: 15 May 2025

Marketing and Communications Manager

Do you have experience of working on the production of high quality video and audio content and an active interest in podcasting?

We’re looking for a gifted and committed marketing professional with an excellent understanding of digital and social media, experience working on the production of high quality video and audio content and an active interest in podcasting.

As well as technical abilities like experience with social media management software and great copywriting skills, you’ll need to be able to work well in a team.

If this sounds like you, then apply today!

Position: Marketing and Communications Manager

Location: Hybrid – London-based, with flexibility to work from home

Hours: Full-time

Salary: £32,000 to £35,500 per annum

Contract: Permanent

Closing Date: 18 May 2025

Interview Date: 1st round online on 28 and 29 May 2025, 2nd round in London on 2 June 2025

The Role

The Marketing and Communications Manager is a core role. You will work directly with the Head of Content and Communications (HoC) and Creative Content Designer and Animator on the delivery of a communications strategy focused on increasing visibility and impact.

Utilising an excellent understanding of digital marketing and content creation, you will manage the digital and social media channels, leading on the development and delivery of high-quality video, audio and image based content, work on communication strategies to support new research and report launches, and work closely on the production of podcasts including The Sacred podcast.

It will also involve working with the Operations and Events Manager across the online and offline events programme. 

About You

You will have excellent copywriting and content development skills, with the ability to write engaging, audience-focused content across different formats. Highly creative, with the ability to produce compelling multimedia content and oversee production from concept to execution, you will have experience in planning and executing digital marketing and promotional campaigns

You will also have:

· An interest in and/ or experience of podcast production

· Strong organisational and project management skills

· Proven experience of using social media management and Ads manager software (e.g. Sprout Social, Hootsuite, Podigee, Twitter, Instagram and Facebook ads)

· Experience of using social media reporting tools (e.g. Google Looker Studio) to generate performance insights

· Experience using social media platforms, website content management systems and IT systems including Microsoft Office

· Experience of using video editing software (e.g. Adobe Premier Pro)

· Filming experience with knowledge of mirrorless cameras (e.g. Sony A7iv)

· Experience of using audio editing software (e.g. Logic Pro X, Izotope RX11)

Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.

Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee

Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

You may also have experience in areas such as Marketing, Communications, Marketing and Communications, Digital, Digital Marketing, Digital Communications, Digital Marketing and Communications, Marketing Manager, Communications Manager, Marketing and Communications Manager, Digital, Digital Marketing Manager, Digital Communications Manager, Digital Marketing and Communications Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Legacy Marketing and In Memory Manager

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

The Legacy Marketing and In Memory Manager is an exciting new role at MDUK, that will sit within the Individual Giving and Legacy Marketing team. You will be responsible for delivering the legacy marketing programme as well as excellent stewardship of Legacy and In Memory supporters. This role will help raise vital income to fund MDUK’s care, support and advocacy services and fund ground-breaking research into treatments for muscle wasting conditions.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Please download the job description to see full role responsibilities.

Job Title: Advocacy and Mobility Services Manager

Reporting To: Executive Director of Services 

Salary: £46,335 pro rata

Hours: 21 or 28 hours per week

Location: Hybrid with one day in the office in Kings Cross N1 9LG

DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.

Context of Job

AFK is a national charity helping young disabled people develop their independence and find employment. Our vision is a world where all people living with a disability get to lead the life they choose. As part of this we provide bespoke employment skills training and organise work placements across North London.

At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 25. The Advocacy and Mobility Services Manager leads this service.

Overall Job Purpose

To develop and manage AFK’s Mobility Service including overseeing the progress of funding applications for mobility equipment, managing the waiting list and ensuring a quality service to our beneficiaries. The Advocacy and Mobility Services Manager will be responsible for providing advocacy support, enabling applicants to secure equipment from statutory services, where appropriate. They will also manage the maintenance and reallocation of AFK-owned powerchairs.

Working Conditions

The post is 21 or 28 hours a week, normally between 9am and 5pm. (We are Hybrid working organisation with 1 core day in the office and 2-3 days working from home, with core hours between 10am and 4pm).

The post holder may be expected to work some evenings and weekends as required by the job.

AFK operates a No Smoking policy.

Working Relationships

Line Manager to the Fundraising and Mobility Officer

Close working relationships with mobility equipment suppliers

On a day-to-day basis there will be regular contact with beneficiaries and their families, mobility equipment suppliers and health professionals, as well as Service Delivery and Fundraising Managers.

On-going contact with grant giving organisations and associated bodies.

Principal Responsibilities

1. To develop policies to support the direction of AFK’s Mobility Services, in relation to criteria for funding equipment, guidance on managing the waiting lists and the provision of loaned/ beneficiary owned equipment etc.

2. To identify applicants for mobility funding who could access statutory funds. To provide advocacy support to those families including submitting formal letters of complaint to NHS Trusts and/or taking legal advice. To monitor savings to the Mobility budget, as a direct result of advocacy intervention.

3. To ensure the mobility equipment budget is spent appropriately by developing and implementing funding criteria, negotiating competitive rates with suppliers, encouraging families to consider a range of options for high end equipment and ensuring statutory services support funding where appropriate.

4. To line manage the Fundraising and Mobility Officer to enable her/him to progress applications for mobility grants, from initial enquiry to order and delivery of equipment.

 5. To provide AFK’s Fundraising and Communications teams with data and feedback from families and to identify potential case studies.

6. To support selected applicants with individual fundraising, including applying to Trusts and charities and writing to businesses.

7. To monitor the funds raised by AFK’s individual fundraising activity.

8. To keep abreast of changes in the field for example: developments among competitors and pricing in the market; progress of the NHS England wheelchair campaign; and changes to Clinical Commissioning Groups’ criteria.

9. To provide families with information to enable them to make a decision about whether to apply for funding.

10. To liaise with other grant giving charities to keep up-to-date with changes in the field and to ensure part funding is provided effectively.

11. To ensure AFK’s equipment grant application form is clear and up-to-date and that the process is managed in a timely and efficient way.

12. To oversee the development and maintenance of systems for recording the grant application process.

13. To manage the maintenance and repair of loaned powerchairs, developing procedures for reallocating chairs and/or passing ownership on to beneficiaries.

14. To supervise the Fundraising and Mobility Officer to develop systems for monitoring and reporting on maintenance expenditure.

15. To undertake other relevant responsibilities as required by the Executive Director of Services.

First Interviews: Friday 23rd May (also Thursday 22nd May, if necessary) online

Second Interviews: Tuesday 3rd June in person

Job Title: Deputy Service Manager 

Location: In Service based in Croydon, CR0 1EB. You will be required to work across multiple services within the area. 

Salary: £30,200

Shift Pattern: 37.5 hours per week Monday to Sunday, working across a rota which will include day and night shifts as we provide a 24 hour service.  

About the role

We are looking for a Deputy Service Manager to join our team based in Croydon, providing leadership and line management to a team of night staff which is around 10 people in total. You will provide support and supervision sessions at night, and general leadership to the team so they feel empowered to be productive and perform well within their roles. You will further ensure a quality service is delivered in line with our contractual requirements to the residents. You will be responsible for creating a psychologically informed environment (PIE) with person centred support during all hours. You will work closely with the day teams to ensure a smooth handover from the day to night. 

This service is a Forensic Mental Health provision for 27 people across 4 sites in Croydon. For your own personal safety, you will require to have access to your own transport as you will need to travel between our 4 sites during the night shift to provide managerial support to the teams. The teams support our residents with person centred support, to empower them to overcome their personal barriers with their mental health, to have greater independence and fulfilled living. The service is responsible for holding various activities, group sessions, and one to one support to enable residents to build their personal skills and experiences to achieve their goals. 

The role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

About you

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly mental health and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Experience of working with people with mental health and complex backgrounds
• Ability to lead a team to achieve service KPI's
• Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system 

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

About UP

Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.

Mission

We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential

Values

Trust

We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.

Collaborative

Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.

Empowering

We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.

Nurturing

We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.

Impact

We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.

Overview

We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.

We are seeking an experienced and passionate Family Support Manager to play a pivotal role in establishing our new Family Support programme. Your initial focus will be leading on the development of the service, implementing policies and procedures, building referral pathways, and recruiting a team of skilled Family Support Workers.

Once the service is established, you will manage a high-quality programme providing support and guidance to families facing complex challenges. Your role will involve overseeing a team of Family Support Workers, case management, fostering effective collaboration with internal and external multidisciplinary teams, and leading the service under a shared vision to ensure the well-being of children and their families.

Using a restorative approach, you will develop strong relationships to support families and empower them to take an active role in their own support plans and interventions, helping them build resilience and make informed decisions. A commitment to safeguarding excellence will be at the heart of everything you do.

This role would be an exciting opportunity for a qualified Social Worker or an experienced professional with a background in setting up and developing family support services. It offers a genuine opportunity to shape a new service and build an impactful team to make a real difference in the lives of children, young people, and their families.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate to take on the permanent role of Regional Operations Manager for our centres in North West London (Brent, Hammersmith, Haringey, North Islington and North Kensington)

As a Regional Operations Manager you will line manage the Centre Leaders in your region to ensure that centres are working effectively, that the high quality of programme delivery to young people is maintained across the cluster, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

The role at a glance

Contract: This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date: As soon as possible 

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. 

Location

The role would be based at one of our IntoUniversity centres in North West London with regular travel within London. 

Salary
£42,600 per annum

Pro rata for part-time candidate.

Annual leave
Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Tuesday 6th May 2025

Interview day (in-person) - Monday 12th May/ Tuesday 13th May. Please make sure you are available on these dates.

We're looking for 2 kind, compassionate, and resilient Deputy Service Managers to join our Mental Health service in Southwark.

£35,700.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service

Free DBS

Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

Fully paid induction programme and further training

ILM courses and Apprenticeship Programmes

Healthcare Cashplan through our partner Healthshield

Cycle to work scheme

Employee Assistance Programme for 24-7 confidential support

Online wellbeing resources

A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

The Deputy Contract Manager is responsible for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers who experience severe mental health diagnosis to maintain their tenancies and empower people to live their best lives and move to independence. Responsible for Safeguarding our Customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment.

The role provides direct line management, leadership, coaching and support to Support Workers, Specialist Support Workers and Night Support Workers, ensuring compliance with current legislation, contractual requirements financial regulations and Look Ahead Policy and Procedures.

You will ensure that your teams meet all statutory requirements and that all support is delivered in compliance with CQC expectations and Look Ahead's policy and procedures. You will take responsibly alongside the Service manager for maintaining compliance with the regulations and ensure that the appropriate notifications are made where necessary.

This role deputises for the Contract Manager and/or Area Service Manager and may when required.

The shift pattern for this role is 5 x 8 hour shifts per week, depending on service needs.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description please visit our website

What you'll bring:

Experience of managing accommodation-based services and resources and delivering to budget and performance targets

Experience of supervising staff teams supporting vulnerable adults

GCSEs in English and Maths (grade A-C).

Health and Social Care qualification

Knowledge of Safeguarding and Mental Capacity processes.

Up to date knowledge of current social care legislation

Experience of leading and managing a team

Possess excellent leadership skills with a positive, can-do attitude

Experience managing the support of customers with high complex needs

Experience of CQC standards and how they apply to services

Ability to demonstrate positive personal authority and maintain proactive working relationships

Ability to create and maintain excellent working relationships with stakeholders

Demonstrable verbal and written communication skills
Experience of using Microsoft Outlook, Excel and Word

Desirable:

Other relevant professional memberships and/or specialist qualifications

Holds relevant CMI/NVQ Level 4 or other business/management qualification

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.

We are Caring and Compassionate.

We are Inclusive and Trusted.

We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are looking for a Major Gifts Fundraising Manager to join the team and manage a warm pool of donor relationships with existing and prospective major donors for a small global charity.

This role can be home based with travel to the London office every 6 weeks, or London based with one day a week in the office. They are open to 4 days a week / compressed hours. They also offer great benefits including:

• 26 days annual leave plus public holidays
• Flexible working
• 5% Pension Contribution/ Salary Sacrifice
• Life Assurance x 4 salary
• Season Ticket Loan
• Employee Assisted Programme (EAP)
• LinkedIn Learning

The Charity
A long standing global charity delivering high quality education programmes and international opportunities that promotes and supports positive world-wide change. They are a small passionate team achieving incredible things. They have exceeded 1m income over for the past few years and excited to further grow their income and impact.

The Role
Support the Head Of Philanthropy and IG, and work alongside another Fundraising Manager to lead the Major Donor activity for the team.

This role has a strong focus on relationship cultivation and stewardship with the aim of increasing donor engagement and funds raised.

You will identify and research potential major donors to further grow the warm donor base.

Develop strategies to engage and solicit major gifts from individuals, foundations, and corporations.

Develop and implement personalised engagement plans for major donors.

Provide regular updates and reports to major donors on the impact of their gifts.

The Candidate
They are ideally looking for 2-3 years of Major Gifts fundraising experience.
Experience managing and cultivating relationships with existing and prospective major donors.
Available to travel abroad for global meetings and events.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Purpose of the role: To support the organisation and its members to develop and maintain a culture of compliance.  The position will be key in ensuring members are supported to operate in a safe, consistent and sustainable manner. 

Key Responsibilities

· Review, develop and implement compliance processes across all levels of the organisation with the aim to promote a culture of compliance.

· Develop and maintain robust procedures and structures around both compliance and health and safety.

· Work to maintain a culture of compliance across the charity through the development of training and guidelines that are easy to understand and accessible to volunteer members.

· Analyse membership data to identify trends, strengths and areas for improvement.

· Write reports, policies and procedures in a clear, readable format including drafting risk assessments.

· Support volunteers to ensure our policies and procedures are adopted and understood at local level.

· Provide general administrative, analytical and reporting support across the compliance portfolio adapting to shifting priorities as needed.

· Other relevant related duties as required.

Person Specification Essential

· Demonstrate experience in a comparable compliance or health and safety role with responsibility for maintaining standards.

· Understanding of current health and safety legislation and best practice

· Proven experience of working in a regulated environment

· A strong knowledge of risk management and strong analytical and communication skills

· Ability to interpret and apply regulations in practical scenarios

· Understanding of risk assessment methodologies and their application

· Ability to demonstrate practical thinking and proven experience of handling confidential and sensitive information

· Strong organisational skills with attention to detail

· Experience of working with volunteers.

· Ability to plan and prioritise own workload but also have a flexible approach as part of a small staff team.

· Ability to multi-task, demonstrate initiative and work well under pressure.

· Proficient in the use of IT and Microsoft software.

· Sympathetic to the vision and mission of The Boys’ Brigade.

Desirable

· Proven experience of working in a regulated environment.

· Knowledge and understanding of youth organisations

· Knowledge and understanding of the work of The Boys’ Brigade.

Purpose of the Job 

An exciting opportunity has arisen for a clinical lead working within our Mental Health Support Teams and wider Children and Young People’s Services. As an integral part of our services, you will ensure the high-quality delivery of mental health interventions for children and young people. You will provide  clinical supervision and support to a multi-disciplinary team, ensuring adherence to evidence-based practice and national guidelines. This role involves overseeing the delivery of low-intensity and early intervention mental health support within schools and the community for children and young people between the ages of 5-18 (for young people with SEND under 25). In addition, you will ensure professional development and clinical governance.

Job Summary

The role includes:

• Providing case management and clinical supervision (1:1 and group) and some line management
• Supporting the team to write sensitive and appropriate reports concerning the assessment, formulation and treatment plans of children and young people
• Carrying out clinical case file audits to ensure high quality practice and to support practitioners and trainees
• Ensuring that practitioners and trainees work within their scope of practice and adhere to professional standards
• Ensuring adherence to evidence-based practice in accordance with national guidance and national and local policies (including NHS and educational frameworks)
• Escalating referrals where the level of need is beyond the scope of the service
• Contributing to the ongoing evaluation and improvement of the MHST model
• Where appropriate, directly delivering sessions to more complex young people or families
• Support trainee practitioners and supervisors to meet the requirements of their studies
• To facilitate in person group supervision or reflective practice across CYP Services
• To manage the duty service and be part of the out of hours on-call rota advising staff on complex challenges and safeguarding
• To step in to deliver services (e.g. targeted groups, CBT informed 1:1s) to schools where needed (e.g. staff holidays, sickness, special requests from schools)
• To support Whole School Approach staff in the design and delivery of training sessions and developing engaging and accessible resources for children, parents and school staff
• Working with the service manager to establish our presence in schools and the local college and support the on-going delivery and development of our work in partnership with school leaders and other professionals
• Giving timely advice to school staff and liaising with external specialist local services to help children and young people to get the right support and stay in education
• Building and maintaining partnership relationships (e.g. CAMHS, Youth Offending Teams, Educational Psychologists)
• Participate in  complex case discussions and contribute to multi-agency safeguarding processes.
• Uphold high standards of safeguarding, ensuring all concerns are appropriately escalated.

Other Responsibilities

• Oversee the quality of case-recording and documentation on a clinical database (IAPTUS)
• Ensure that all follow up and records maintenance is done within the project timelines and to a high standard
• Contribute to the quarterly reporting to the commissioners on quality assurance from the clinical point of view
• Represent the MHST and HFEH Mind at external meetings
• Attend regular team meetings as agreed with the service manager
• Attend and successfully complete all mandatory training as required by HFEH Mind
• Ensure that all support provided has an inclusive values base which recognises and respects difference and diversity
• Attend regular 1:1s and reflective practice sessions, and work to meet KPIs and actions from meetings
• Any other reasonable tasks to meet the needs of the organisation (inline with the requirements of the role).

Person Specification

Essential

• Professional qualification (e.g., Clinical Psychology, Counselling, Social Work, Mental Health Nursing).
• Accreditation with a relevant professional body (e.g., HCPC, BACP, UKCP, BPS, BABCP, NMC, Social Work England).
• Significant experience (minimum of 5 years) in child and adolescent mental health, including direct work with children and families with complex needs
• Experience of providing clinical supervision to practitioners working with children
• Strong understanding of evidence-based interventions (e.g. CBT, trauma-informed approaches)
• Experience of managing risk and safeguarding concerns
• Excellent communication skills and non-judgmental approach to working as part of a multi-disciplinary team
• Understanding of neurodiversity and the needs of children with additional or complex needs and an adaptable approach to what works

Desirable

• Knowledge of the MHST model, early intervention, and school-based mental health services
• Experience of working in education settings or school-based mental health teams
• Training in supervision models (e.g. BABCP/BPS supervision course)
• Experience in delivering training
• Experience of working in a school or college setting

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.