Quality assurance officer jobs

The Centre for Sustainable Energy (CSE) is a national charity on a mission to end the suffering caused by cold homes and tackle the climate emergency. We want everyone to live in a warm, healthy home powered by a sustainable energy system.

We work across the UK with people, communities, local authorities, and national partners to deliver practical support, advocate for change, and share our knowledge. Collaboration, curiosity and commitment sit at the heart of how we work.

The role

We’re looking for an experienced and values-driven Senior Fundraising Manager to help us grow and diversify our income in support of CSE’s mission.

This is a strategic and hands-on role that will see you lead charitable fundraising activity across trusts and foundations, individual giving and corporate partnerships. You will work closely with the Director of Development & External Affairs to set and deliver ambitious but realistic income targets and identify opportunities that align with our goals.

You will support the development of high-quality, compelling funding proposals in collaboration with our delivery teams. You will also contribute to organisational strategy, refine internal systems and processes, and provide leadership to other development team members.

Who you are

You are a creative and collaborative fundraiser with a strong track record of securing funding and developing projects with social impact. You are comfortable taking ownership, spotting opportunities, and communicating persuasively with funders, colleagues and partners.

You bring strategic thinking, strong organisational skills, and the ability to manage multiple priorities. You enjoy working across teams and disciplines and are committed to building relationships and growing impact.

You will bring:

• Demonstrable experience of securing significant funding from charitable trusts and foundations.
• A broad range of fundraising experience across corporate, statutory and individual giving.
• Experience of writing compelling proposals, tenders and expressions of interest.
• Knowledge of fundraising compliance and best practice, including data protection (GDPR).
• A collaborative mindset and confidence working with senior stakeholders and delivery teams.
• Experience of line management and supporting others to learn and grow.

What we offer

Working at CSE means joining a purpose-driven and supportive team, where your work helps tackle the climate crisis and support people in need. We offer:

• Salary: £43,349 – £51,924 (Salary Grades H/I)*
• Pension: 8% employer / 6% employee
• Holiday: 25 days plus bank holidays
• Flexibility: TOIL system and hybrid working
• Development: A commitment to your career progression, training and learning
• Wellbeing: Health Cash Plan, Life Assurance, Employee Assistance Programme
• Culture: Staff-led groups including Employee Voice and our EDI working group
• Lifestyle benefits: Tech Scheme, Cycle to Work Scheme, retail discounts and more

* Starting salary will typically be at the lower end of the scale and may increase over time, based on performance and experience. There is potential to progress to Salary Band I.

Our values

We want everyone who joins CSE to feel part of something meaningful and supported. Our work and culture are grounded in our core values:

• Commitment to CSE – working together to achieve our mission and making everyone feel they belong
• Collaboration – valuing others’ contributions, sharing ideas and communicating with openness and respect
• Conscientiousness – taking care with our work, using resources wisely and striving for improvement
• Initiative – looking for ways to solve problems and support others while responding flexibly to change

How to apply

To apply, please download and complete the application form available from our CSE website and send it to our Jobs email. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.

To be considered for this role an application form must be sent to us via the email. Please refer to the Information for Applicants. 

The closing date for applications is 09:00 Wednesday 6 August 2025.

Interviews are expected to take place on Tuesday 12 and Wednesday 13 August 2025, though this is subject to change.

If you require any reasonable adjustments to take part in the recruitment process, please let us know and we’ll be happy to accommodate your needs.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

The Principal Economist is based in our Impact and Evidence team and supports our work to improve understanding of youth unemployment in England, so that we can make a positive impact on outcomes for young people.

We are looking for someone with expertise in economic analysis, data analysis, quantitative research methods and project design to lead our growing portfolio of work in these areas.

The role manages and/or supports all aspects of Youth Futures’ economic and data analysis, from design to impact. This will involve working closely with colleagues across the organisation, including our busy Policy, Communications, and External Affairs colleagues.

The Principal Economist will support Youth Futures’ mission as a What Works Centre by:

• Identifying key research questions; exploring youth employment within the wider labour market, the UK economy, and local economies.
• Working with research and analysis partners to ensure projects are delivered to a high standard, on time and to budget; and quality assuring outputs to deliver clear recommendations that will influence practice and policy.
• They will also lead the oversight and development of our Data Dashboard, and they will be responsible for the next phase of work towards an economic model of youth employment.

This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information, please download our recruitment pack.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

Project Manager 

Salary: £23,940p.a. pro-rata (£39,900p.a. FTE)                       

We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies.

Contract:  Fixed term from October 2025 until the end of April 2026

Hours:  22.5 hours per week (we are flexible with how this may work for you)

Location:  Home based, within the town of Torquay, Devon.

Keep Britain Tidy is the nation’s favourite environmental charity, campaigning on a range of environmental issues, effecting change at both a local and national levels. 

We are seeking an experienced and dynamic Project Manager with experience of community engagement and grassroots change to deliver our exciting new behaviour change programme in Torquay. Supported by a wider programme team, but responsible for this project on the ground, the Project Manager will marry our organisational expertise with a passion for environmental change. They will be responsible for setting up, implementing, and reporting on a set of behaviour change campaigns and interventions. 

The ideal candidate will be a natural networker, adept at building relationships within the local community, connecting people and creating opportunities, and have heaps of initiative and a passion for engaging people to work together to improve local spaces.

This is an exciting role within a fast-paced charity. You will have a proven track record in project management and managing a range of stakeholders with varying expectations. The ideal candidate will be experienced in evaluating projects and continually making improvements based on learnings.

All our roles benefit from generous holiday entitlements and pension contributions, including the opportunity to join the UK’s first net carbon pension scheme and to receive extra days leave for using alternatives to flights. If you have any special requirements for interview just let us know.

If you are interested in this job and want to help us make a difference, please review a copy of the full job description found on our website. After reading the application information, if you would love to work with us, please continue to apply. 

As part of the application process, you will need to answer 4 questions and submit a tailored CV which fully demonstrates the essential skills/experience asked for within the job description.  We also ask you to complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

The deadline for applications is 08:30, Monday 11 August 2025. However, we reserve the right to close the application window early if we receive a high number of applications.

For successful candidates, interviews will be held via Microsoft Teams on  Tuesday 26 & Wednesday 27 August 2025.

If you require an in person interview, please let us know.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021.

No agencies please.

Contract Type: Fixed Term Full Time
Salary: From £35,574 to £39,527 per annum
Location: Belfast
 
Closing Date: 17 August 2025
 
Concern Worldwide (UK) is looking for a Senior Prospect Researcher on a 3-year fixed term contract.
 
About us:
 
Concern Worldwide is a non-governmental, international humanitarian organization dedicated to the reduction of suffering and working toward the ultimate elimination of extreme poverty in the world's poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 27 million people each year, in some of the hardest-to-reach and most fragile places. Places prone to conflict, natural disasters, climate change, and extreme hunger.
 
About the role:
 
To contribute to the success of the Philanthropy and Partnerships Team success, and the delivery of income targets through effective and timely prospect research and pipeline management.
 
Main duties & Responsibilities:
• Develop and implement a robust prospect research strategy supporting high-value fundraising across philanthropists, trusts & foundations, and corporates in the UK.
• Work collaboratively with our team in Ireland, to realise the pipeline opportunities for the portfolios across territories and allocate a percentage of time to supporting prospecting for our Ireland-based fundraising colleagues.
• Lead on prospect identification and qualification, building a diverse, strategic pipeline of potential supporters.
• Produce tailored research and high-quality briefing materials for fundraisers, senior leadership, and trustees.
• Manage team-wide prospect pipelines, portfolio allocation, and reporting. Fundraisers will be responsible for engagement of prospects.
• Conduct due diligence research in line with Concern's Gift Acceptance Policy and ethical fundraising standards.
• Support the ongoing development of prospect research systems and processes using our CRM and research tools.
• Ensure the prospect pipeline and new contacts and correspondence is captured on our CRM system, ensuring legal and regulatory compliance (for example in respect to data protection legislation)
• Keep up to date on sector trends and identify ways to improve research, due diligence and market insight. Proactively bring these insights to research meetings and share with colleagues
 
About You:
• Demonstrable experience in prospect research within a high-value fundraising environment.
• Demonstrable experience of identifying, collecting and analysing prospect research data, utilising a wide variety of resources, including free and subscription research tools, internal systems and informal networks (such as forums) to produce high quality prospects leads and new business opportunities
• Contributing to the deliver of the Philanthropy and Partnerships team income targets
• Skilled in analysing and interpreting complex information from a variety of sources.
• Experience of using a CRM database to store prospect data, information and communications
• A thorough understanding of data protection legislation and how this relates to prospect research and fundraising
 
Equality, Diversity, and Inclusion:
 
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
 
Benefits
• 25 days' annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year's Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
 
How to apply:
 
Please upload your CV and cover letter by 17th August 2025.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
 
Conditions of Appointment:
 
The successful post holder will be required to complete a criminal records self-declaration form.
 
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
 
You may have experience in the following: Development Researcher, Fundraising Researcher, Donor Research Analyst, Major Gifts Researcher, Philanthropy Research Officer, Trust and Foundation Researcher, Corporate Partnership Researcher, Development Research Coordinator, Prospect Development Officer, Major Donor Research Specialist, etc.
 
REF-223 050

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Director of Income and Engagement your responsibilities would include: -

• Lead, inspire and manage an integrated Income, Data and Communications Team to diversify and increase income to reach and engage more carers.

• Drive a substantial increase in voluntary income and the charity’s supporter base.

• Lead on communications and campaigns to support delivery of the charity’s strategy. 

• Take an active role as a member of Carers First Leadership Team to shape and implement the charity’s strategy and unlock the whole organisation’s potential.

About you

To be successful in this role you will need -

• Experience in strategic planning with an ability to produce and deliver creative and impactful income generation and communications plans with targets and measures. 

• Demonstrable achievements in planning and delivering significant income growth within a charity, from a diverse range of sources, including trusts and foundations, community fundraising, individual giving, major donors, legacies and corporate partnerships.

• Demonstrable experience in writing compelling, robust and evidence-based proposals and cases for support for funders. 

• Extensive experience of planning and delivering national and local communications/marketing tailored to key audiences, across multiple channels, to increase reach and engagement with key audiences. 

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First can offer you 

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes. 

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable. 

Interview process 

The closing date for applications is 5pm on 8 August 2025. There will be a two-stage process.

Candidates who have fully evidenced they meet the requirements of the Personal Specification to a satisfactory standard will be long-listed and invited to Stage 1. 

Stage 1: Informal online meeting with the Chief Executive to discuss their application. Please note that applications will be assessed on an ongoing basis and therefore it would be helpful to make an early application. 

Following the informal meeting, candidates will be short-listed and successful candidates will be invited to Stage 2: 

Stage 2: Week commencing 18 August 2025 - formal face-to-face interview in London.  As part of the formal interview, candidates will be asked to give a presentation, and details will be provided in advance. 

Carers First is an Equal Opportunities Employer

Positive      Collaborative      Ambitious

The People Department puts our people at the heart of service delivery. Our aim is to recruit, retain and invest in our people to be the best they can be and to support our leaders and managers to deliver outstanding palliative and end of life care services through their people. Our commitment to our staff and volunteers is to value and support them to do their jobs well.

Our organisational values are CORE to everything we do. We value equality, diversity and inclusion and we are working to ensure our leadership and workforce is representative and responsive to the communities we support.

Main duties of the job

Working as part of the Business Partnering team, the People Business Partner will build constructive working relationships with a portfolio of executive directors, senior and middle managers in support of the achievement of shared organisational objectives, partnering leaders and managers to turn their people plans into reality and address issues that may hinder performance and service delivery. Designing, implementing, and evaluating People (staff and volunteer) initiatives that support the Hospice’s strategic aims, and the ambition of the Hospice to move from being a ‘good’ to ‘great’ employer.

Working for your organisation

Every person at North London Hospice plays a role in supporting people to live their lives as well as they can for as long as they can. From our nursing, medical and clinical staff, patient and family support and health and wellbeing teams, cleaners & caterers to communications, finance, HR, retail and fundraising support - we all work to ensure exceptional care.

As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:

• Competitive rates of pay
• Generous annual leave
• Transfer of NHS pension scheme
• Pension - Employer contribution pension scheme
• Access to clinical supervision
• Fully funded Health Cash Plan
• Life Assurance cover
• Flexible/Hybrid Working
• A range of opportunities for professional learning and development
• Access to our 24/7 confidential Employee Assistance Programme (EAP)
• Travel incentives
• Family friendly and special leave
• A supportive and collaborative work environment
• Blue Light Scheme membership and carers’ discounts
• Social events throughout the year and much more…

Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.

North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Are you an experienced operations leader looking to use your skills to help vulnerable young people experiencing homelessness?

Charity People are thrilled to be supporting Safe and Sound Homes (SASH) to recruit an Interim Head of Operations to support the continued success and growth of the charity through effective management, communication and relationship-building.

Salary: £44,000
Contract: Interim role until 31st January 2026, (with the opportunity to become permanent) full-time, 37 hours per week (0.8 also considered)
Location: Hybrid role with two days a week in the SASH offices (Scarborough on a Monday and York on a Tuesday) and three days working from home.
Benefits: 28 days annual leave per annum plus bank holidays (pro-rata for part-time working), a 5% pension contribution and enhanced maternity leave and shared parental leave. SASH is a proud Living Wage Foundation Employer.
Culture: Flexible, supportive, able to work with autonomy

About the charity

SASH has been delivering life-changing work for over 30 years. They provide emergency, short-term, and longer-term supported accommodation in the homes of volunteer hosts, creating safe spaces for young people to stay while they get back on their feet. Their Nightstop and Supported Lodgings programmes are a lifeline for those at risk of rough sleeping, unsafe environments, or unstable family situations.

But they don't stop there. Through their Enhancement programme, SASH goes beyond housing to help young people build resilience, confidence and independence through support in education, employment, mental health and life skills.

About the role

As Interim Head of Operations, you'll work closely with the CEO and senior leadership team to ensure the charity continues to deliver high-quality, well-governed services. This is a strategic role with a strong delivery element.

You'll be responsible for:
* Line managing a team of 5 incl. Operational Project Managers
* Acting as Designated Safeguarding Lead, providing advice, expertise and assurance across the organisation
* Leading operational delivery including HR, budgets, compliance, and internal processes
* Supporting the successful delivery of existing services while implementing new ideas and initiatives

About you

We're looking for an operationally confident leader with a strategic mindset and a practical, compassionate approach to leadership.

You'll bring:
* Experience leading operations in a charity or public sector setting
* A sound understanding of safeguarding and risk management
* Strong line management and team development skills
* Experience working with or managing volunteers
* The ability to lead through change and embed new ways of working effectively

This is a brilliant opportunity to join a collaborative, forward-thinking team with a strong sense of purpose and impact.

To apply please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step.

Please note, as this is an interim role, we'll be recruiting on a rolling basis. Please get in touch as soon as possible if you are interested, we would love to begin conversations with interested candidates early.

If a rolling deadline disadvantages you in any way, please get in touch with Ellen and she'll do her very best to ensure you don't miss out.

Deadline: 9am Wednesday 6th August

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Head of Communications

Role Purpose

This is an exciting opportunity to shape the voice and public profile of one of the UK’s most impactful social justice charities. As Head of Communications, you’ll lead our communications function at a strategic level, inspiring and influencing how we share our story with the world. You’ll craft and deliver bold, creative, and inclusive communications that raise awareness of Pact’s work and help us achieve our ambitious goals. From digital campaigns and media relations to powerful storytelling and brand development, you’ll ensure our voice is clear, compelling, and deeply rooted in the lived experiences of those we serve. As a key member of the Executive Team, you will also play a vital role in shaping the overall strategic direction of the organisation, leading organisation-wide projects and championing a culture of open, values-driven communication.

Key Responsibilities

• You will provide strategic leadership for all communications activity across the charity, working closely with colleagues to develop and deliver multidisciplinary communications plans that support corporate objectives. You will be responsible for evaluating communications performance, reporting against KPIs, and using data to drive improvement. You’ll play a key role in horizon-scanning and forward planning, ensuring our messaging is proactive and responsive to external developments.

• You’ll oversee all of Pact’s digital platforms, including our social media channels and websites, as well as those for the Prisoners’ Families Helpline. You will lead the creation and delivery of compelling content to engage and grow our audiences, ensuring a dynamic and consistent presence across both organic and paid-for channels.

• Marketing and branding will be central to your remit. You’ll lead the development of high-quality, accessible and inclusive marketing materials and publications that inspire and inform stakeholders, staff, volunteers and service users. You’ll ensure the organisation maintains a strong and coherent visual and written identity, and you’ll manage a library of media assets and case studies that bring our work to life. You will also offer trusted support and guidance to colleagues and volunteers promoting Pact’s services locally.

• A core part of the role will involve amplifying the voices of people with lived experience. You’ll oversee the regular generation of powerful case studies and service user stories to be shared across internal and external channels, always ensuring ethical and inclusive storytelling.

• You’ll also contribute to the planning and promotion of key organisational events, including staff and volunteer gatherings, stakeholder roundtables and receptions.

• Ultimately, you will be the guardian of the Pact brand and the leader of our communications culture – someone who empowers others, inspires creativity, and champions clear, compassionate communication at every level.

Person Specification

• You will have significant experience in a senior communications, PR or marketing leadership role, with a proven ability to develop and evaluate impactful strategies. You’ll be an exceptional communicator with a keen eye for storytelling and audience engagement, and you’ll have experience managing digital platforms and growing audiences through content innovation.

• Strong leadership and team management skills are essential, as is a collaborative, facilitative approach that brings out the best in others. You’ll need to be a confident relationship-builder, able to influence at senior levels and build trust with stakeholders, media, and partners.

• Ideally, you will bring experience or understanding of the voluntary, criminal justice or social justice sectors. A strong grasp of inclusive communication and accessibility standards is highly desirable, along with an ethical approach to storytelling that respects and amplifies lived experience.

How to apply:

Please note - interviews will be conducted during the final week of August and the first week of September, 2025.

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button.

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information:

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us if you require any support in engaging in our recruitment process.

Location: Two days a week in Central Office (Wandsworth / Wormwood Scrubs) with regular travel across England & Wales
Department Marketing and Communications
Job Type: Full time, 37.5 hours per week, Monday to Friday
Contract Type: Permanent
Salary: £46,225 per annum £3,000 market supplement
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance

You may also have experience in the following: Communications Officer, Media Manager, PR, Public Relations, Public Relations Officer, Communications Manager, Marketing Communications, Campaign Manager, Project Management, Charity, Third Sector, Charities, NFP, Not for Profit, etc.

REF-222 719

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

JOB PURPOSE
UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Prospect Research Manager to join its Partnerships and Philanthropy Team (PPH). This role will play a key part in continuing to build our UHNWI, HNWI, Trust and Foundation and Corporate pipelines, by working closely with fundraising colleagues as well as UNHCR internationally.  
 

This role reports to the Head of Philanthropy and manages the Prospect Research Officer. The post holder will identify research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation, operating within the organisation’s due diligence process. The post holder will work closely with senior stakeholders within PPH to help drive each area’s strategy and the overall team objectives.
 

The role manages UK for UNHCR’s due diligence process from renewing due diligence on existing pipelines, to completing new due diligence profiles utilising key due diligence tools and platforms, working with the PPH team, SMT and UNHCR’s global due diligence team.
 

Passionate about the refugee cause and UNHCR’s contribution, you will have demonstrable experience of successfully identifying prospects as well as preparing and presenting in depth prospect briefs for across the high value fundraising pipeline from UHNW and HNW individuals, Trusts & Foundations and corporates.  You will be familiar with using a variety of information sources, of complying with GDPR and other regulations and working with a CRM database.  Donor focussed and a problem solver, you will with have excellent written and verbal communication skills and be someone who enjoys working as part of a team.   
 

We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.
 

 WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  
 

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities 

• Collaborate with the Head of Philanthropy and Senior Stakeholders within PPH, to build upon the overarching strategy for the prospect research function, to deliver a strong and sustainable prospect pipeline
• Using a broad spectrum of sources, identify, research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation. Support fundraising staff in prioritising prospects and building pipelines.
• Lead meetings with senior stakeholders (CEO and Fundraising Heads) to discuss new prospects and the current HNWI portfolio and Corporate pipeline.
• Keep up to date on research and due diligence trends including identifying ways to improve risk research, due diligence and market insight.
• Work within UK4U’s due diligence policy and processes, maintaining a system to enable the organisation to track due diligence carried out, ensuring compliance with all regulatory best practice standards.
• Track and manage prospect research KPIS using power BI.
• Produce in-depth, well-written reports on prospects based on a combination of data from the donor database, open access records and other markers of high-quality donors.
• Managing and coaching an officer level prospect research role, overseeing their work on key projects and developing their skills.
• Embed best practice use of the database within the team, developing tools to analyse and review our prospect pool and how prospects are moved through the pipeline.
• Implement new research techniques as they arise, striving to design a high quality and efficient prospect research methodology.
• Carry regular pipeline reviews to ensure pipelines remain dynamic and fit for purpose.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
 

Personal Attributes and Experience

Essential Experience

• Experience of providing strategically aligned research to help identify and prioritise prospects capable of offering significant financial and/or other support. 
• Experience of profiling, network mapping, prospect qualification and other intelligence gathering activities.
• Experience of working with colleagues in Individual Giving as well as with major donor and corporate fundraisers to optimise use of a CRM database to identify potential prospects.
• Experience managing, coaching, motivating and supporting more junior members of the team.
• Experience carrying out due diligence.
• Strong understanding of GDPR and working within GDPR policies.
• Experience of working with senior stakeholders (CEO and Trustees and fundraising board members) to identify key prospects within their networks and offering recommendations on next steps and areas of UNHCR’s work that may be of interest to prospects.
• Experience of working on fundraising databases.

 Essential Skills/Knowledge

• Ability to investigate, analyse, and synthesize large quantities of data into a user-friendly and concise format for the use by fundraisers and key volunteers (e.g., Trustees). 
• Ability to act proactively to identify new prospects.
• Knowledge of due diligence platforms and how to carry out due diligence effectively.
• Ability to lead meetings with senior stakeholders.
• Ability to juggle and prioritise multiple tasks and meet deadlines.  
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Ability to learn quickly and adapt to new situations well.
• Demonstrable strong oral and written communication skills.
• Ability to be discreet with valuable and personal donor details that are often confidential.
• Ability to problem-solve effectively.
• Ability to take a tactful and ethical approach to fundraising tasks/projects.
• Demonstrable understanding of GDPR and other regulatory compliance issues. 
• Ability to work proficiently with CRM databases (knowledge of Salesforce helpful). 
• Ability to work proficiently in Microsoft Office Suite.
• Strong understanding of the UK philanthropic environment across UHNWs/ Major donors/ Trusts and Foundations and Corporates.

Desirable Skills/Experience (not compulsory)
·  Demonstrable interest in or higher education on/or similar study on international development/humanitarian issues.
·  Line management experience.
 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 
 

What else?
Wellbeing
28 days’ leave per annum plus bank holidays.

• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial 

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

We are actively reviewing applications for this positions and interviews will be held on a rolling basis. To avoid disappointment, submit your application now.

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-three centres and extension projects across England and Scotland, with plans to scale-up our provision further over the coming years.

We are looking for someone to take up an important role in our safeguarding team as a Safeguarding Manager. This role will be crucial in supporting our delivery team to safeguard the young people we work with and help ensure that IntoUniversity provides a safe environment for all of our young people at all times.

The role at a glance

Contract:

This is a permanent role. Part-time, 4 days a week (0.8 FTE). We would be open to discussing the possibility of a full time role with the successful candidate - responsibilities would be adjusted proportionally in this case. 

Start date:

As soon as possible, to be agreed directly with the candidate.

Working hours

30 hours across
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

We’re happy to discuss your preference for the non-working day but we would like the successful candidate to work on Fridays. You will also be able to work from home one day a week. (Some out-of-hours work will be required from time to time - for example, out of hours safeguarding phone cover for an enrichment event or residentials).

Location

Could be based in one of the following IntoUniversity centres:

Birmingham, Bradford, Bristol, Clacton, Coventry, Great Yarmouth, Hull, Leeds, Leicester, London, Manchester, Middlesbrough, Norwich, Nottingham, Southampton, Weston-Super-Mare (with occasional travel around the IntoUniversity network as required)

Salary

£35,500 per annum FTE (£28,400 pro rata). This will rise to £36,400 per annum FTE (£29,120 pro rata) from 1st September 2025.

London based candidates will also receive £2,600 London contribution (pro rata). The pro-rated amount is £2,080. This will rise to £2,700 (pro rata) from 1st September 2025. The pro-rated amount will be £2,160.

Annual leave 

Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days) 

In order to be eligible for the role, applicants must:

• Have achieved a grade C/ grade 4 or higher in GCSE Maths and English/ achieved National 5s or Standard Grade at Credit level (grades 1-2) in Maths and English (or equivalent).
• Have previous experience of working with children or young people in a safeguarding capacity.
• Have a secure knowledge of key legislation and statutory guidance on safeguarding and promoting the  welfare of children.
• Have the right to work in the UK (please note that as a charity we do not have the capacity to sponsor work visas).

Job Purpose

We are fully committed to safeguarding and promoting the welfare of young people and adults. You will work closely with the Head of Safeguarding, the Safeguarding team and the Senior Operations Team to provide a safe environment for all young people and families across our centres and programmes. With the support of the Head of Safeguarding and Operations, the Safeguarding Manager will contribute to the development of safeguarding policies, training, procedures and guidance to promote the welfare and protection of children and young people. Alongside the safeguarding team, you will manage the
coordination of referrals, arranging action and ensuring accurate monitoring and recording of all safeguarding cases.

About the role

This is a fixed-term opportunity for an experienced Charity Shop Manager to join our team at our Exeter-based charity.

This new role will combine providing support and/or absence cover to our existing shops, along with getting involved in other opportunities for growth and development across the retail team (e.g. volunteering). Working in the shops may involve working to support the shop manager, or stepping in for them at short notice (and quickly getting to grips with their shop, processes, staff, volunteers and customers). This will be balanced according to business needs.

The nature of this role means that you will need to be capable of both leading or being part of a team consisting of shop assistants and volunteers.

There will also be times when you will be working on your own or with our Head of Retail and Enterprise at our Exeter base. The most important thing is that you will be helping us to achieve and exceed business targets for sales, growth and profits.

You will be based either at one of our charity shops, or at our main base in Exeter (to be discussed at interview).

About you

We’re looking for someone with prior management experience in charity retail, and demonstrable knowledge of the sector and its challenges. You will be self-motivated, commercially aware with a creative eye for displays, and constantly seeking new business opportunities. You will be comfortable with both acting as shop manager, and supporting the existing shop team, depending on the situation.

You will have excellent interpersonal, communication and customer care skills and be a person who motivates their team and creates a safe and energetic working environment.

There is a need to travel to different shops in Exeter and East Devon (depending on business needs) so a driving licence and willingness to drive InFocus vehicles is important.

Looking to Make a Real Difference in Your Community?

Do you enjoy connecting with people, working together, and being part of something meaningful? Are you passionate about helping others live healthier, more connected lives?

We’re looking for a Community Connector to join our friendly and supportive Wellbeing Collaborative Team. In this role, you’ll help link people to the fantastic support available through local charities, voluntary organisations, and community groups across Bournemouth, Christchurch, Poole, and wider Dorset.

Whether it’s supporting someone as they leave hospital or helping them find a local group that boosts their wellbeing, your work will make a real difference to people’s lives and help strengthen local communities.

What You’ll Be Doing

• Building positive relationships with professionals, volunteers, and community partners
• Supporting people to find and access local services that help them stay well and independent
• Spotting where support is missing and helping to shape new, community-led solutions
• Championing the work of local charities and groups, and helping raise awareness of what’s available
• Working in both hospital and community settings to connect people with the right support at the right time

About You

You’re someone who enjoys meeting people, listening, and making connections. You care about your community and understand how important local support can be. You’ll also appreciate the role of the voluntary sector and how it works alongside services like the NHS and local councils.

You don’t need formal qualifications—just a good standard of English and Maths, and a genuine desire to help others. If you’ve worked in hospital discharge, reablement, or community signposting before, that’s great—but if not, don’t worry. We’ll provide all the training and support you need.

What We Offer

• Competitive salary
• 25 days holiday (plus bank holidays)
• Contributory pension scheme
• Season train ticket loan
• Flexible working arrangements
• A supportive, inclusive and inspiring team environment

For an informal discussion, please contact Samantha Bingham, Development Manager.

Available documents on our website:

• Together We CAN Plan 2020 2025
• CAN our values
• Job Description and Person Specification
• Application form

We are looking to recruit a project coordinator to lead on 2 areas of our engagement work including embedding co-production across the wider children and families system and rolling out our refreshed WHAM Plan programme enabling young people to support their peers around emotional wellbeing.  There are also opportunities to support other existing project work within the youth engagement portfolio.