Quality Development Adviser Jobs
Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.
Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.
A highly motivated and experienced person is required to prove welfare benefits advice to unpaid carers.
Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.
Location: Predominantly based in Kirkby but will be part of the team at Knowsley Carers Centre and will be expected to spend some time at other venues across Knowsley.
Job Purpose: To find and assist Carers and Young Carers Families in Knowsley by providing welfare benefits advice, accessible information through advice and support, drop-in sessions, home visiting and a variety of other methods highlighted by Carers in Knowsley.
Duties and Responsibilities
Welfare Benefits
1)Provide casework covering the full range of welfare benefits.
2)Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
3)Negotiate with third parties as appropriate.
4)Ensure income maximisation through the take up of appropriate benefits.
5)Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.
6)Make home/outreach visits as necessary.
7)Provide advice and assistance to other staff across the whole range of issues.
8)Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
9)Ensure that all work conforms to the organisations systems and procedures.
10)Keep up to date with legislation.
11)Attend relevant internal and external meetings.
12)Use IT for statistical recording and record keeping
13)Maintain close liaison with relevant external organisations
Information and Support
1) Identify hidden Carers and provide them with high quality information, advice and support. This will include:
a)Answering enquiries about available services, and other organisations of interest to Carers
b)Sending Carers appropriate leaflets and application forms.
c)Referring Carers for carers’ assessment
d)Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing.
e)To signpost carers to relevant voluntary and statutory organisations.
2) Keep up-to-date with services, and organisations relevant to Carers.
3) To promote the work of the organisation by use of media, talks, presentations, displays etc.
4) Make links with relevant statutory and voluntary organisations.
Casework/Individual Support
1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.
2) Attend meetings, case conferences, complaints procedures etc. as necessary to support individual Carers.
3) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit.
4) Liaise with other advice/advocacy organisations to develop and maintain referral systems.
Administration and Monitoring
1) Produce statistics and other monitoring reports to the management
2) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms.
3) To enter information on to the database.
General Tasks
1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.
3) To produce articles for the Carers Centre newsletter and to distribute
to establishments around Knowsley.
4) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.
5) To undertake relevant training and staff development activities as required.
6) To undertake occasional evening/weekend work where necessary.
7) To undertake any other duties as reasonably requested by the Centre Manager.
8) All employees are expected to read and abide by the organisations policies and procedures.
Benefits of working for Knowsley Carers Centre:
22 days annual leave plus bank holidays per year (pro rata)
Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
6% Workplace Pension Scheme with The Pensions Trust
Knowsley Carers Centre aims to make a positive impact on the lives of any adult who lives in the Borough of Knowsley, who provides a caring role.
The client requests no contact from agencies or media sales.
Do you have demonstrable experience of giving money and budgeting advice or support in a student facing environment or financial services setting? Do you have an understanding of issues facing students in Higher Education?
We are recruiting for a specialist Money & Budgeting Advisor into our Advice Service to provide money, budgeting and debt advice to our members, oversee the application processes for our expanded hardship funds and to run our new financial literacy programme. This role will work alongside another Money & Budgeting Advisor and with our wider Advice & Wellbeing team, supporting each other to achieve positive outcomes for our students. The post holder will provide accurate finance, debt and budgeting advice and information to students using the Advice Service including casework, support and advocacy.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support flexible working, with hybrid working for all staff.
Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
This role is a fixed term maternity cover role for 9 months (with possible extension).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Why Access Social Care Exists
Everyday millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, none are confident they can meet their legal duties in the future. This affects all of us, we will all need social care at some point.
We all have a right to hold public bodies to account. But most of us cannot afford lawyers so rely on legal aid. The 77% drop in community care legal aid cases since 2010 means we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers and barristers ensure fair access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
About the role
This is an exciting time to join our organisation. We have a new strategy and are growing quickly including across our senior leadership team. We have nearly tripled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. Access Social Care are an organisation of thirty-six people, and this is a new role in the People team coming at a period of growth to drive a thriving charity and help shape its future.
This is a fast-paced role whose emphasis is on policy / process / systems improvement as well as advising colleagues and managers across the organisation regarding all aspects of the employee lifecycle. You will work with people at all levels of the organisation supporting the People Director on strategy work streams as the organisation continues to grow and evolve.
Responsibilities
- Responsible for all day-to-day HR processes within the employee lifecycle to ensure staff are supported appropriately and legislative responsibilities are fulfilled
- Work alongside the People Director to map or review processes across the employee lifecycle, identify blockers and seek to implement solutions that create efficiency and clarity
- Advise on employee relations and discuss complex or sensitive cases with the People Director to decide the best course of action, ensuring that cases are resolved in a timely manner or be a trusted advisor to our managers with their people challenges
- Coordinate the delivery of projects, process and policy improvements as defined and prioritised within the People Plan, leading on workstreams as outlined by the People Director
- Support the People Director in sourcing training and learning solutions, and evaluating training
- Provide practical upskilling and training to managers and employees in HR practices and policy
- Coordinate recruitment efforts at Access Social Care, ensuring compliance with employment laws and providing guidance to managers. Manage the recruitment cycle and administration process from job ads to onboarding
- Support staff engagement activities across Access Social Care in conjunction with the People Director. These may include but are not limited to the following initiatives: staff survey coordination, and wellbeing events
- To be a super user and actively promote the use of the HRIS system (Bright HR) and ensure that electronic staffing records are updated and maintained accurately in accordance with GDPR
- Dealing with cyclical and ad-hoc data reporting and requests for information including data analysis
- Contribute to effective payroll administration ensuing information is shared with the Finance Officer in a timely manner, and collaborating with the People Director to address and rectify any issues and process improvements
- Work within the parameters of GDPR, ensuring data and information is protected and handled correctly
- Support the People Director as required in any duties which you could be reasonably expected to perform in line with this job description
Please see full Job Description for personal specification.
How to apply
We hope that having read this far; you still want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed diversity monitoring form - found within the Job pack.
- A supporting statement of no more than three pages, addressing: The essential requirements of the person specification
If you want support applying, please contact us directly.
Timeline for the recruitment process
Closing date: 23.59pm on Tuesday 14th May 2024
Interview and assessments on Thursday 23rd May 2024 and Friday 24th May 2024
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
As Human Resources Advisor you'll be joining a small, friendly and supportive HR team providing advice and support to managers and staff across the full range of employee life-cycle activities. This is an additional role providing HR advice and support, primarily for our Key Project at Marylebone. Our Key Projects are at the heart of our Church Army vision and seek to bring transformation to the lives of those they work with.
Around half of our staff work within our Key Projects, so the HR Advisor will be lead for HR advice and support for these colleagues. They will play a key role in developing and strengthening the relationship between the projects and HR and ensure we deliver an effective HR service to the projects which is aligned with the service to the wider organisation. The post holder will work closely with each of the Key Project Leaders in making sure the Christian ethos and values of Church Army are part of the culture and practice of the projects.
The role suits someone who is a HR generalist with strong knowledge of the key HR practices including recruitment and retention, employee relations and development and training. The ideal candidate will be experienced in working in HR and hold a related qualification such as CIPD.
This role sits within our Co.Lab team which refers to the team of people whose roles have an operational focus on facilitating the work of CA across the UK and Ireland. The team come together at regular times over the year to develop connection, collaboration and community to help us better serve the wider Church Army community.
The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
We’re looking for someone with first level NMC registration, who has a highly specialised knowledge of Parkinson’s, and recent experience of supporting a wide range of people with Parkinson’s from diagnosis to end of life within health and social care settings.
About the role
You’ll provide expert nursing advice, support and information on Parkinson’s and related conditions to people contacting Parkinson’s UK national helpline.
You’ll empower people affected by Parkinson’s, their families, friends and carers to live lives that are as fulfilling as possible whatever that means to them; and that they feel able to take an active role in their treatment and become their own advocate in health and life, wherever possible.
What you’ll do:
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Provide expert telephone nursing advice, support and information on Parkinson’s, signposting clients to appropriate internal and external resources as necessary.
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Develop and update professional knowledge of all aspects of Parkinson’s and Parkinsonism to ensure that the information and advice provided is accurate and based on best available evidence.
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Undertake national helpline work to ensure cover across the helpline’s working hours and in line with guidance and as part of a dedicated team.
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Maintain your own knowledge of the work of the charity and other health and social care providers.
What you’ll bring:
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Ability to provide information on Parkinson’s medications without prescribing or recommending specific drugs.
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Knowledge of the importance of raising safeguarding concerns.
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Experience of providing telephone support, including use of active listening and questioning skills, and demonstrable digital competence, including online case management systems
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Ability to cope with challenging or emotional situations and/or people.
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Able to work collaboratively and in partnership with others.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
The successful candidate will be required to:
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Provide their own broadband service with a minimum download speed of 2Mb
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Have a confidential space in which to work
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Provide occasional cover on Saturdays and/or Bank holidays
We are also ideally looking for someone who can work every Friday - but this is not mandatory and please still apply if this wouldn’t suit you.
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
About Us
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centered care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
The Regional Programme Advisor will contribute to the fulfilment of MSI’s mission by providing support to two key country programmes (Sierra Leone and Democratic Republic of Congo), facilitating effective project and grant management, financial and narrative donor reporting and compliance and contributing to the development of strategies to improve capacity and delivery in our programmes. This role requires French and English fluency.
About You
We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.
To perform this role, it is essential that you have the following skills:
- Professional proficiency in written and spoken French and English.
- Ability to work in a diverse and inclusive environment, respecting and collaborating with all individuals equally, and with a commitment to overcome bias and prejudice.
- Excellent verbal and written communication skills and ability to organise and present information in a compelling way.
- Ability to design, implement and monitor effective project management, including a solid understanding of donor budget management.
- Understanding of, and ability to write and edit donor proposals and reports.
- Ability to design, implement and monitor effective project management
- Ability to work well with others in a team environment and across disciplines and cultures
- Excellent influencing and negotiating skills
- Ability to work proactively, with an enthusiastic, positive and determined mind-set.
- Ability to manage a heavy and fluctuating workload as well as competing priorities and remain calm under pressure.
To perform this role, it is essential that you have the following experience:
- Demonstrated administrative, finance and programme management experience.
- Experience of working in an overseas location, preferably a developing country (desirable)
- Knowledge of donor regulations, policies and procedures.
- A knowledge of reproductive health care (desirable)
- Understanding of, and ability to write and edit donor reports and/or proposals
Personal Attributes:
We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.
Formal education/qualification
- Educated to Degree level or equivalent.
- Post-graduate qualification in public health, international development, public management or related field (desirable).
- Professional proficiency in written and spoken French and English
For this role, we’re looking for an individual who is:
- Committed to the protection of team members and clients, with a focus on vulnerable groups
- Able to role-model inclusive and culturally sensitive attitudes and behaviours
- Ability to manage a heavy and fluctuating workload. Results orientated
- Demonstrates MSI team member behaviours
- Pro MSI philosophy of social enterprise and cost recovery
- Pro choice
For more information about the role, please view the job description and person specification on our website.
Location: London Support Office (hybrid working) or where any MSI country programme operates.
Full-time: 35 hours a week, Monday to Friday (UK contracted hours).
Contract type: Permanent
Salary: £34,200 - £42,750 per annum for UK based candidates. Discretionary bonus + benefits.
Salary band: BG 7
Please see the job description on our website.
Closing date: 20th May 2024 (midnight GMT+1). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
As an Employment Adviser, you will sit within the Employment & Careers team, supporting the direct delivery of our employment service by recruiting beneficiaries through outreach and supporting them to secure or progress in employment. At High Trees our services remain firmly rooted in the local community, responsive to and driven by local need and always delivered in the spirit of partnership and collaboration.
Reporting to Head of Employment & Careers you will be required to manage and support a varied and challenging caseload into employment by providing high quality information and guidance. You will be expected to conduct in depth and comprehensive initial assessments in order to produce SMART & tailored action plans.
Your role will also require meaningful weekly contact with beneficiaries, conducting regular reviews of agreed actions and setting revised actions where applicable. It is imperative that you are able to demonstrate and encourage a positive mind-set among beneficiaries by adopting a strengths based approach to their journey into employment.
As an Employment Adviser, you will be expected to conduct employer engagement activity for the service, as well as support the delivery of job fairs and sector specific workshops. The role will also require you to ensure the service is at capacity levels by establishing and maintaining a network of referral partners and attending outreach events.
You will have at least 1 year of experience working in a similar post supporting disadvantaged groups back to work and/or training and education. You will have experience of working in an evidenced based practice and working to set targets. You will be equipped with influencing and persuasion skills.
You will also be responsible for conducting caseload reviews weekly/monthly and maintaining up to date beneficiary records on our internal systems.
Employee Benefits
• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans
The client requests no contact from agencies or media sales.
Permanent
35 hours per week
£38,390.76 per annum (plus allowances)
28 Days annual leave, plus bank holidays
Homebased
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children every step of the way.
This role sits within our Youth Impact Domain, which works to provide immediate one-to-one and group support for children who urgently need support. Your role will be to help us maintain and develop innovative practices to support our work in our services nationwide. As well as this, you will design, deliver and evaluate high-quality safeguarding and practice training to support and develop our direct practice colleagues.
We are currently looking for someone with a wealth of safeguarding experience and confidence in training delivery to join our dynamic, ambitious team.
A key part of this role will be your ability to:
-Provide safeguarding advice, guidance and instruction
-Design, development, review and delivery of safeguarding-related training across the organisation.
-The delivery of quality practice-related activity within the Youth Impact domain.
-Contribute to relevant cross-organisational groups, such as policy development.
-Manage internal audits, case file reviews, internal fact-finding, and leading learning reviews of safeguarding and quality practice-related matters.
In order to be successful in this role, you must have:
-SW England registered social worker or substantial safeguarding experience
-Relevant service improvement/ quality practice experience
-Experience in designing and delivering online training and learning resources
-An Ability to work alongside colleagues in a supportive way and assume the role of a critical friend, providing a challenge.
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to change laws and policies to make children's lives happier and safer.
Every day, we're changing the lives of children in this country for the better - and with your help, tomorrow, we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including disclosing criminal records and vetting checks. We ensure that we have various policies and procedures that promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain must complete an “Employment history_template” document before the interview. The candidate should load the fully completed document when uploading your CV.
The closing date for applications is 20th of May. If after 14 days, we have received enough applications we reserve the right to close this vacancy from the 13th May onwards.
Interviews will be held on the week commencing 3rd of June.
About us:
The Refugee and Migrant Forum of Essex and London (RAMFEL) is one of the largest immigration and asylum advice charities in the UK, supporting refugees, asylum seekers and vulnerable migrants to access justice. An OISC level 3 accredited organisation, we represent clients at all stages of the immigration and asylum process, up to and including the Upper Tribunal of the Immigration and Asylum Chamber.
We also actively campaign for a fairer and more humane immigration system. RAMFEL caseworkers therefore have the opportunity to work on systemic and strategic challenges and support broader advocacy work.
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping.
Purpose of the role:
The purpose of the role is to assist some of the most vulnerable people in our society. The focus of the legal work is on non-legal aid funded matters, supporting people who otherwise have no access to legal advice and support. There will be particular focus on working with people who are facing a crisis, providing legal representation and support that will take them out of destitution.
This is a vacant position being filled as a replacement. The role gives an opportunity to assist some of the most vulnerable people in our society. The focus of the role is on supporting people who otherwise have no access to legal advice and support.
We will primarily consider applications with relevant legal experience. Qualifications needed are OISC level 2/3 or Solicitor with IAAS accreditation.
Relationships: This post will report to the Rough Sleeping Casework Manager
Contract duration: Fixed term until 31 March 2025
Hours of work: The role is primarily a full-time position, requiring 37.5 hours per week. However, for the right candidate, we may consider accommodating part-time working hours. Given the nature of RAMFEL’s work, there may be instances where the Supervisor will need to exceed the standard hours. In such cases, compensatory time off can be arranged with the line manager
Specific Responsibilities
Case management
- Manage own caseload, working to advance the best interests of the client
- Adhere to standards set out by OISC/SRA and AQS to deliver high-quality advice
- Provide representation and advice up to OISC level 2/3.
- Engage with the Line Manager to create and follow a training plan to ensure compliance with OISC CPD, keeping up to date with changes in law, policy and guidance to ensure clients receive accurate and high-quality advice
- Liaise directly with the UKVI and related governmental agencies
- Complete forms, letters and immigration applications
- Liaise with and refer clients to Legal Aid Solicitors or other advisers, as appropriate
- Manage clients’ expectations by discussing deadlines, outcomes and timing
- Deliver legal advice outreach surgeries/drop in as and when required
- Progress cases in a timely manner in line with regulatory requirements.
- Implement organisational priorities into day-to-day casework.
Person Specification
Education/qualifications
- Ideally candidates must be Solicitors with IAAS Level 2 with at least 1-year immigration experience or OISC level 2/3 qualified
- If OISC level 1, the candidate will be expected to initially work under supervision completing level 2 work and qualifying at level 2 within 6 months. (Training is provided and study leave is accommodated.) Upon obtaining a higher level of accreditation, the candidate’s salary will increase in line with RAMFEL pay scales.
- IAAS level 2 caseworkers (non-solicitor) will be considered but if appointed must be prepared to work under supervision and qualify at level 1 within 6 months. (Training is provided and study leave is accommodated) Upon obtaining a higher level of accreditation, the candidate’s salary will increase in line with RAMFEL pay scales.
Experience/knowledge
- Experience in providing high-quality advice and representation to clients
- A good understanding of law and policy as it relates to immigration and asylum
- Experience in professional, independent, and impartial service delivery to the public
- Experience in maintaining a caseload of cases in line with OISC requirements in relation to the conduct of cases, file management and supervision
- Knowledge of and empathy with the backgrounds and experiences of asylum seekers, rough sleepers and vulnerable migrants
- Experience in using client databases
- Experience working with interpreters supporting clients with complex matters
Application process
We will only be shortlisting candidates who have submitted a CV and a cover letter explaining why they are applying for the role.
The interview consists of an interview, followed by a written exercise (45 min).
Interviews will take place during the week beginning 20th May 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
People Team Advisor
Job Role:
We need an exceptional People Team Advisor. This is a key post in supporting the management and staff of the FEC. The Forces Employment Charity to be effective in their roles and provide the very best quality of provision to our external delivery. The successful candidate will have responsibility and accountability for the full employee support life cycle and will be involved in all areas of the Human Resources function under the direction of Head of People. The post holder will be expected to work as part of the HR team in the provision of a comprehensive HR service. The post holder will be required to work closely with all employees at all levels
This is a full-time, 35 hours per week, hybrid contract reporting to Head of People. The successful candidate will be required to travel to the London office 2 days per week – immediate start date but will wait for the right candidate.
Key Responsibilities:
- Ensuring the provision of a high-quality People (HR) service to all stakeholders in all employee life cycle in generalist capacity including resource, employee relations, learning & development, and reward, in accordance with the consistent application of charity policies and procedures and compliance with employment law and best practice.
- Produce employment contracts and variation to contracts in line with authorised management requests.
- Manage and Support onboarding processes with People Administrator.
- Work closely with the People and Payroll Department to ensure workforce information is kept up to date, employment changes are notified, and any problems identified and addressed.
- Issue timely and accurate payroll instructions, to meet payroll deadlines by working with People Team in specific Administrator.
- Manage staff sickness and absence in accordance with the sickness absence management policy, notifying team managers of absence thresholds and advising on Company Sick Pay limitations.
- Manage and support the implementation and monitoring of HR processes including pre-employment checks (right to work), Enhanced DBS vetting and MOD security clearance, employment contracts and variations, starters and leavers, induction, mandatory/other training, probationary period review, performance and development review, maternity/paternity/shared parental leave, flexible working requests and the evaluation of training.
- Provide and Support Administrator in the management information reports relating to HR, for example absence data, annual leave allowances, training compliance etc.
- Work with team managers to ensure all information (e.g., jobs descriptions, working hours and patterns, etc.) is consistent and up to date.
- Support Head of People in the development of HR policies, Rewards/Benefits, and other HR related projects, as requested.
- Input, maintenance, and provision of all HR data held within the HR Management System (PeopleHR) ensuring a high degree of accuracy.
- Maintain the People Team cloud-based e-filing system to ensure documents and information are retained and easy to locate.
- Initiate and co-ordinate progress of all mandatory staff training (in accordance with the training matrix) reporting compliance issues to managers.
- Be prepared to support all HR Administrator activities during periods of absence.
- Working alongside People Administrator and supporting the Head of People and site leadership team driving the delivery of the people agenda across the organization.
- Supporting the management team with ER issues and providing generalist support and advice on a variety of cases
- Playing an active role in forward thinking and fast action responses to the control of absence and retention ensuring contractual KPIs are achieved and maintained.
- Ensuring relevant management training is identified, sourced, and delivered, promoting a culture of learning and development across the organisation.
- Partnering with the other business areas and providing support in HR related activities.
- Participate in the charity’s appraisal scheme and support staff compliance (probation and annual appraisals).
- Be familiar with all charity policies and be prepared to advise/direct staff on compliance as appropriate.
- Ensure Data Protection and GDPR compliance.
- Maintain awareness of the requirements of the Health and Safety Policy and Display Screen Equipment assessments.
- Work to the charity’s quality standards and systems within the context of the ISO 9001 Business Management System.
- Undertake such other duties and responsibilities as are appropriate to this level of post or as directed by Head of Business Support.
PERSON SPECIFICATION
Essential Competencies:
- Previous experience of working in a fast-paced HR team, providing first level advice on HR policies and procedures, employment law and employee relations issues.
- Be up to date with current employment law.
- Excellent organisation and communication skills, with a good foundation in HR theory.
- The ability to multitask and deal with a range of incoming enquiries – organisation is key to the success of this role.
- Ability to develop innovative ideas and solutions.
- Excellent IT skills specifically HR Management Systems and MS Office applications; particularly Word, Excel and Outlook.
- Able to form and maintain effective working relationships with senior management, colleagues, service users and key stakeholders.
- Strong communication skills with an ability to positively challenge, influence and coach managers whilst providing a supporting service outcome.
- Self-motivated with a ‘can do’ attitude and determination to ‘get under the skin of problems’ and identify pragmatic solutions.
- Ability to work in a fast paced and varied environment, with experience in adapting to change based on business requirements.
- Able to apply high levels of common sense and logic to often delicate and complicated situations and therefore possess excellent listening and communication skills.
- Sound knowledge of employment law
- Excellent communication skills are essential.
- The ability to construct detailed reports, case letters and present MI data.
- Ability to approach issues with a proactive, forward-thinking approach, applying innovation that can be reflected to our customer and stakeholders.
- Able to streamline and improve operational processes.
- Highly enthusiastic with excellent communication skills.
- Flexibility in approach.
- CIPD Level 5 or higher or working towards it.
Desirable Competences:
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Associate Member of CIPD.
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Payroll experience.
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Charitable Experience
Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.
To apply, please submit and Cover Letter and CV by Midnight Friday 17th May 2024.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
SMART is hiring! We are looking for a full time Employment Adviser to provide support to people who face barriers to employment due to mental ill-health. This includes people looking for work, as well as those who are employed but struggling.
We offer a friendly, collaborative, hybrid and integrated work environment in partnership with CNWL’s Talking Therapies service, as well as a pension program, 28 days annual leave (plus public holidays), employee led HR processes and a competitive salary.
Ideally you will: have experience of working with people who have mental health needs/emotional difficulties in an employment setting; be knowledgeable about relevant laws and policies relating to employment, disabilities and equal opportunities; have experience of working within multi-disciplinary teams and; be able to liaise with other services and professionals on service users’ behalf.
Please send us your CV and a covering letter (no more than 2 pages of A4), covering the ‘competencies and experience’ part of the person specification.
We are working to tight recruitment deadlines, so will be interviewing suitable candidates as soon as possible. The application deadline is Thursday 16th May, 23:30.
Battersea's Human Resources team works collaboratively with managers, teams and people across the organisation to create a positive impact for cats and dogs through our people and culture.
We are looking for a passionate HR Advisor to join our team to provide support to business areas by delivering a high quality and flexible service that is responsive to needs of the organisation, in line with legislative requirements and good practice. They will create positive employee experiences by being the source of expert HR advice and support to line managers and staff on people matters, empowering managers to lead on people matters with support and guidance where required.
The ideal candidate will be someone with a positive and proactive approach, with experience of working in a HR advisory role within a busy organisation, thorough working knowledge of employment legislation and current good practice in HR, including strong experience of handling a range of employee relations casework.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 12th May 2024
Interview date(s): 15th & 16th May 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
WHO WE ARE
We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey. We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London. This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.
THE OPPORTUNITY
We are now inviting suitable candidates to apply for the role of Senior Employment Advisor. We need to swiftly build a team of around 20 Employment Advisors and Senior Employment Advisors, so there are multiple opportunities available to applicants. These roles will be guided and supported by a Service Lead, as well as Twining’s established and experienced Senior Leadership Team and Trustees.
THE OFFER
In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.
Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home
THE ROLE – SENIOR EMPLOYMENT ADVISORS
Senior Employment Advisors (SEAs) will manage a team of Employment Advisers to provide supervision, training, caseload management, and role modelling best practice approaches to job retention. The SEA will play a pivotal role in managing a high-quality service that meets the exacting standards of our commissioners and delivers positive outcomes for service users.
Providing vision and direction, you will lead the development of our network of relationships, building capacity and ensuring the success of our job retention services across all providers. Making sure our clients receive the best service to meet their needs, you will be comfortable in managing contracts against our agreed service objectives and performance outcomes. Uppermost in your mind, will be building strong collaborative working relationships in your community with our partners.
This role would ideally suit someone experienced in employment support and managing a small team, however, we will consider applicants with transferable skills from relevant fields (e.g. psychology, counselling, human resources or recruitment).
SENIOR EMPLOYMENT ADVISOR RESPONSIBILITIES AND DUTIES
1. Manage a high performance, quality-driven service. You will be required to lead by example in line with our values, motivate the team and demonstrate best practice principles of delivering a job retention service. This will include managing direct reports and working alongside managers and frontline staff and members of partner/commissioner organisations.
2. Deliver a role with a dual responsibility to clinical partners/therapeutic services and Twining, while complying with Twining’s internal procedures and all relationships, both internally and externally.
3. Monitor and manage performance of the Employment Advisors (EAs), carry out monthly 1-2-1 meetings, quarterly performance appraisal reviews, managing the full spectrum of employee relations issues, the wellbeing of your staff and guiding EAs both individually and collectively on the achievement of individual and team performance targets.
4. Manage a small caseload advising and supporting clients to address problems in the workplace to help them return to work, remain in work, or find new employment.
5. Submit accurate, timely monthly reports to the Service Lead and any other management information requested on the performance and delivery of the service.
6. Produce regular monitoring reports for external stakeholders, including commissioners.
7. Create a culture of continuous improvement, taking ownership for problems, adopting forward thinking strategies for improvement in everything we do and take the lead on making change happen.
8. Identify barriers for service excellence and work with internal and external stakeholders to implement solutions to ensure a high-performance service.
9. Identify, devise and lead on the training needs of staff and arrange appropriate training to support with continuous professional development.
10. Support the design and delivery of in-house staff training and development (including facilitating peer learning and best practice).
11. Lead on presentations, network meetings, site meetings or any other people-facing activity required of the service.
12. Coordinate the work of EAs to build relationships with local employers to access the hidden labour market, external agencies and delivery of job seeking groups.
13. Provide solution focused monthly supervisions and case management for each EA as well as those with other providers/partners.
14. Guide, mentor and coach the EA team to deliver on objectives that will assist in helping a programme participant to return to work and decrease the likelihood of further absence in the future.
15. Ensure that client satisfaction is a high priority in everything we do and facilitate a range of opportunities for them to feedback on the service whether through surveys, interviews or other platforms and use the information gained to review and develop the service.
16. Involve service users in co-production of service developments where possible.
17. Meet with line managers from partner organisations to discuss and agree priorities and work plans.
18. Attend network meetings, or other partnership working and team meetings, as appropriate.
19. Develop relationships with local employers in order to promote good practice approaches to managing mental or physical health in the workplace.
20. Develop relationships with a range of external agencies that help individuals to achieve their employment goals.
21. Perform other tasks as required by your manager.
The role holder must also:
1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
4. Receive regular supervision and training to meet individual, team and organization’s needs.
5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with their line manager.
The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the Merton Team working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and be co-located in the Housing department at Merton Civic Centre.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the role:
This role is a hybrid working role based in the Housing department, Merton Civic Centre.
As an Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
You will need:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Direct service delivery to victims of domestic abuse or other vulnerable people.
- Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Housing Independent Domestic Violence Advisor (IDVA)
Salary: £28,000 - £32,000 (pro rata)
Location: Hammersmith and another London borough (tbc)
Hours: 21 hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
We are excited to be taking the lead in the London Whole Housing Service Partnership (LWHSP) which will address and enhance the pathways of housing support for women experiencing domestic abuse, from removing them from immediate harm, to enabling recovery and resettlement across all levels of need. The LWHSP are seeking to build on our delivery across 11 East and West London boroughs of the Whole Housing Approach (WHA).
The Housing IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. You will specialise in working with clients for whom housing, and risk of tenancy breakdown is a factor. You will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service. You will hold a caseload of survivors and will also be required to work as part of Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.
About You:
As a Housing IDVA, you will need to have a degree of flexibility for colocation work across London boroughs; providing support to women who have experienced domestic violence, focusing on individuals with housing or tenancy issues. Working in our fast-paced crisis intervention, advocacy and support service, you’ll ensure the voice of survivors informs every stage of the process. You will have your own caseload of survivors and will focus on working with those aged 18 and over who access our domestic abuse service.
You will bring experience in providing independent domestic violence advocacy and support for women who approach housing advice and assessment for help. Ideally experience in working with housing service providers, and advising women of their rights and options for seeking help and support from other agencies. You will have the ability to develop individual safety and support plans in-line with the clients’ needs and the risks they face.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Tuesday 28 May 2024 @ 23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.