Quality improvement project manager jobs in manchester, greater manchester

Place of work: Remote, but some travel to Central London (minimum once per month)

At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. That’s why we connect media organisations with charities and under-represented talent to empower the third sector and advance media representation. 

We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report via our website. 

We are seeking a passionate and proactive Impact and Data Coordinator to join our small but dedicated team at Media Trust. In this role, you’ll work closely with and report to our Digital Manager to support the delivery of our digital strategy and improve how we track and measure our impact. You’ll help maintain and enhance our digital tools, particularly Salesforce, and use data insights to improve how we engage with charities, volunteers and under-represented talent. We’re looking for a technically minded problem-solver with strong communication skills and a passion for using digital systems to support monitoring, evaluation and learning.

Key Responsibilities: 

Data collection and analysis:

• Support programme managers to collect, manage and analyse data 

• Create and maintain Salesforce reports and dashboards, contributing to a culture of data literacy and data-driven decision-making across Media Trust staff 

• Produce KPI reports and insight briefings for senior leadership 

CRM management (Salesforce):

• Maintain and improve Media Trust’s Salesforce CRM

• Maintain and improve the quality and integrity of Media Trust’s data in accordance with GDPR

• Work with all teams at Media Trust to maximise their engagement with Salesforce and provide relevant training

• Be the day-to-day person handling routine tasks with Media Trust’s web and CRM agencies to progress issues and improvements on the website and our CRM

Monitoring and evaluation: 

• Use Salesforce to track and report on programme KPIs across teams, including diversity, equality and inclusion 

• Assist in developing our systems and processes to support innovation through data and insight 

Project support:

• Support our Digital Manager to deliver our digital services for both staff and Media Trust’s beneficiaries 

• Support with ad hoc digital-related tasks that arise 

Key Skills and Experience: 

We don’t necessarily expect you to have any specific qualifications for this role; instead, we’re seeking someone who can demonstrate the following skills. 

• Demonstrable passion for digital, with two to three years’ experience in digital or a related field 

• Excellent organisational skills, with the ability to prioritise tasks, manage multiple projects, and meet deadlines 

• Strong problem-solving skills and initiative, with a proactive approach to identifying solutions and improvements 

• Strong interpersonal skills, with the ability to communicate changes effectively, embed them across the organisation, and gather feedback from stakeholders 

• Experience using admin tools within a CRM and website CMS (ideally Salesforce and WordPress), with confidence in learning new digital tools 

Desirable 

• Familiarity with tools such as Google Analytics, Eventbrite, Zapier and SharePoint 

• Proficient in working with large data sets, data cleansing and using Microsoft Excel with strong attention to detail 

• Experience in monitoring and evaluation, including the collection of data and using it to support impact reporting and inform decision-making

Please see the full job description attached.

Working at Media Trust   

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team.  In return we offer:  

• Remote working with a monthly co-working allowance  

• 30 days annual leave (plus bank holidays)  

• Flexible First employer  

• Opportunity to work flexible hours  

• Pension contributions  

• 2 volunteer days each year   

• Opportunity to attend up to two Media Trust Open Courses each year at no cost to you  

Hours: Full-time

Pay: Up to £41,000 GBP gross per annual (dependent on experience)

Duration: Permanent

Right to work: Applications are accepted only from those with the right to work in the UK.

Location: Manchester, UK (Hybrid working available)

Are you passionate that everyone should get the healthcare they need when disasters or crises hit?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years

towards a world where everyone has the healthcare they need when crises or disasters hit.

We are looking for a talented and dynamic fundraiser or marketer to join our Fundraising Team in the role of Individual Giving Manager. This is a new and pivotal role, leading and developing UK-Med’s individual giving programme - including appeals, donor acquisition and retention, and developing longer term forms of giving like regular giving and legacies.

This role joins us at an early stage of our public fundraising programme, so there will be lots of opportunities to learn, test new initiatives and shape the function. You’ll be joining a supportive Fundraising and Communications team, working collaboratively to inspire support and reach new audiences.

This role is ideal for someone with ‘Officer’ or ‘Senior Officer’ experience in public fundraising or direct marketing, who is looking to take the next step in their development.

The ideal candidate will:

• Have worked in public fundraising, individual giving or direct marketing.
• Be passionate and motivated about inspiring people to donate.
• Have experience of delivering to income/sales targets and KPIs.
• Have delivered or supported a variety of campaigns including direct mail and email.
• Have excellent writing and communication skills.
• Be comfortable working to deadlines (both planned and reactive) and able to adapt to emerging opportunities.
• Have a genuine interest in humanitarian aid and be willing to learn what’s required to inspire a people behind UK-Med’s mission.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through humanitarian work. UK-Med is a growing and developing organisation with a committed team of staff, volunteers and members.

How to apply

We strongly recommend that you read the Candidate Information Pack – Individual Giving Manager - July 2025 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Response to the following question:

• A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification

Please apply as soon as possible and no later than Thursday 21st August 2025

This is a rolling recruitment, and we may appoint a candidate before the closing date. We will keep all applicants regularly updated on the status of the campaign.

Please note: You must have the right to work in the UK at the time of application. UK-Med is unfortunately unable to support visa sponsorship for this role.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
 

Job Purpose:

The Diversion Project Worker will engage with women referred through both formal and informal Liaison & Diversion (L&D) routes. Formal routes include police, courts, and other legal channels, while informal routes will focus on identifying women at greatest risk of offending. This role is designed to offer early intervention, providing structured, person-centred, and goal-focused support to provide 1:1 support, to help meet women’s immediate needs and to support them to prepare for a brighter future. From signposting and working in partnership with other grassroots organisations, to delivering group workshops and 1:1 support on topics such as mental health and wellbeing, domestic abuse, training and skills development, finance, debt and benefits.
 

Key Responsibility Areas

1. Provide high-quality, trauma-responsive support to women in contact with, or at risk of contact with the criminal justice system.
2. Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.
3. Develop and maintain effective partnerships with police, courts, and community organisations to ensure coordinated, multi-agency support for women and to strengthen referral pathways.
4. Contribute to organisational development and personal growth through innovation, self-care, and professional learning.

Programme Officer for Europe & Eurasia

About the role:

The Programme Officer will provide programmatic support to a portfolio of Internews Europe’s projects in the Europe & Eurasia (E&E) Region. The role will be part of Internews’ Regional E&E Team and report to the UK-based Regional Programme Manager. The role will support the project teams in the E&E region as they conduct their project activities and ensure effective programme implementation, particularly related to project reporting, work planning, and monitoring, evaluation, research and learning (MERL).

The role will coordinate with diverse international donors to contribute to development opportunities that support E&E media and journalists to safely provide good-quality information. The role supports the design and development of innovative programmes and serves as the point of contact for E&E projects within Internews Europe and for some project donors. The role may also be asked to represent Internews at partner and donor meetings. The role will also contribute to Internews’ knowledge management and improvement of Internews systems.

Key responsibilities:

• Support the project teams across all programmatic and operational aspects of European-funded grant programmes to implement high-quality projects on time, according to the budget, and to the highest technical standards, and in a way that positions projects within a broader regional or thematic portfolio and contributes to organisational impact
• Monitor progress towards project deliverables and provide guidance to project teams
• Support project openings/start-ups and closeouts
• Advise on project team composition and support with hiring key project personnel
• Guide the project teams on rules and requirements of European donors and Internews’ internal policies and procedures
• Work closely with the E&E Business team on business aspects of project delivery, including budget management and financial tracking
• Review and revise donor narrative reports, workplans, and MERL plans to ensure their high quality
• Review and provide feedback on relevant programmatic and monitoring aspects, including MERL reporting, external project evaluation, and other research and studies
• Solicit, draft, and edit success stories, briefers, and other communications materials for E&E projects in coordination with project teams
• Contribute to or draft scopes of work, programme descriptions, etc. for subgrants or contracts as needed
• Coordinate and contribute to various aspects of proposal development, including research, writing, and editing
• Provide input and support for organisation-wide initiatives as needed
• Travel within the E&E region as necessary
• Represent Internews in official meetings as necessary
• Other duties as reasonably assigned
• In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.

Qualifications:

Required:

• 5+ years of relevant experience
• University degree in a related field;
• Familiarity with the E&E region and/or media-related issues
• Native-level fluency in written and spoken English, with superb writing and text-editing skills. Proven ability to convey complex ideas with clarity and precision
• Excellent research and analytical skills and relevant experience
• Ability to set priorities and manage time effectively
• Willingness to roll up sleeves and do any task required to get the job done
• Self-starter and dynamic with a strong level of self-awareness. Assertive, with the ability to work on own initiative with little supervision
• Strong teamwork experience and proven track record of a collaborative approach to problem-solving
• Excellent communication and presentation skills, including diplomacy, tact, and the ability to negotiate
• Proven ability to operate effectively in a multicultural environment
• Demonstrated proficiency with MS Office programmes
• Ability to travel internationally.

Desirable:

• Proficiency in Russian (written and spoken) and/or other languages spoken in the E&E region is an asset, but not required
• Solid understanding of and/or interest in media development and other civil society development issues in the E&E region
• Experience supporting donor-funded projects and contributing to proposals for donors (particularly EU-funded projects).

We are looking for an exceptional individual to join our busy team at LimeCulture.

The Head of Safer Cultures (Sport) is a senior leadership role within the organisation, responsible for driving high-impact safer cultures and safeguarding strategies and projects across a range of sectors, with a primary focus on Sport. This role requires a highly experienced professional who has led cultural change and safeguarding work at a strategic level, is confident working at executive and board levels, and brings a strong understanding of how safeguarding principles apply across different organisational cultures.

The postholder will play a key role in leading consultancy projects, influencing strategic cultural change and safeguarding decisions, and contributing to the development of content and resources

This is a full-time role and is primarily home-based with some planned travel and so candidates can be based anywhere in the country. 

Education Officer – Prevention

This is an exciting opportunity to join a national homelessness charity to lead the delivery of our homelessness prevention education programme in the North West as our Education Officer – Prevention.

 

Position: Education Officer – Prevention
Location: Based in our Manchester office, with frequent travel across the North West
Contract: Permanent
Hours: Full time, 37.5 hours per week
Salary: £29,242 per annum plus pension and other benefits

 

Closing Date: Sunday 17th August 2025

 

About the Role

As Education Officer, you will coordinate and deliver the Education Programme across schools, colleges, and youth settings in the North West. The programme aims to prevent youth homelessness through engaging workshops, assemblies, and group sessions that explore topics such as healthy relationships, conflict management and homelessness awareness.

Working closely with the National Education Programme Manager, you will also support the development of new resources and manage relationships with partner institutions. You will be responsible for marketing the programme, delivering high-impact sessions, and generating income through partnerships with educational settings.

This is a fantastic opportunity to join a dynamic team working at the forefront of youth homelessness prevention.

 

Key responsibilities include:

• Leading the delivery of education workshops and assemblies to young people aged 11–18
• Designing high-quality, engaging resources aligned with national curriculum and tailored to local needs
• Building strong partnerships with schools and colleges to promote and deliver the programme
• Recording and evaluating delivery to ensure effectiveness and continual improvement
• Training and supporting volunteers, including young people with lived experience
• Representing the charity at regional and national events
• Occasionally delivering sessions or attending meetings out-of-hours, with time off in lieu provided

 

About You

You will need to have the following skills and experience:

• Excellent communication skills and confidence delivering to large groups
• Experience working with children and young people, especially on sensitive issues
• Ability to build strong professional relationships with education staff and stakeholders
• Proven experience in designing educational content and facilitating interactive sessions
• Strong organisational and time management skills
• Self-motivated with a proactive approach and ability to work independently
• Good knowledge of safeguarding procedures and ability to apply them
• Competence in digital tools and content creation

 

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles
• 26 days annual leave rising to 30 after five years of service
• Family-friendly leave policies including maternity, adoption, parental, and carers leave
• Auto-enrolment pension with employer contributions up to 7%
• Employee Assistance Programme and health support app
• Discount vouchers for gym, retail, food & drink, travel, electricals and more
• Cash benefit plan including cover for dental, optical, hospital stays and more
• Death in service (4x salary)
• Legal Advice Line

 

About the Organisation

The Organisation delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in preventing homelessness, building resilience, and creating opportunities in education, employment and volunteering across the UK – from Newcastle to London, Greater Manchester to the South Coast.

You may have experience in areas such as: Education Project Coordinator, Youth Engagement Officer, Schools Programme Officer, Prevention Officer, Workshop Facilitator, Learning and Engagement Officer, etc.

 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Head of Institutional Relations and Governance

About Charity Right
At Charity Right, we are a focused and passionate international food charity on a mission to free people from the devastating effects of hunger. Since our founding, we have provided over 40 million meals across 7 countries, serving those who need it most with dignity and care.

Our Mission
We believe that no child should go to school hungry. Our single-cause focus allows us to be exceptionally effective at what we do best: providing nutritious school meals that keep children in classrooms and give them the opportunity to break free from poverty through education.

About the Role

This is a newly created leadership role responsible for developing and embedding the governance infrastructure and strategic partnerships that will position Charity Right as a credible and competitive organisation for institutional funding. The Head of Governance and Institutional Relations will be responsible for cultivating relationships with institutional funders, multilateral agencies, and foundations, while also leading internal governance and capacity-building efforts to ensure Charity Right is fully prepared to secure and deliver such partnerships.

The role will build and oversee the development of international branch offices where appropriate, ensuring alignment with partner eligibility requirements and regulatory frameworks. This role is cross-functional and high-impact, sitting at the intersection of compliance, strategy, fundraising, and programme delivery.

Key Responsibilities

Institutional Fundraising & Relationship Management

• Identify and engage potential institutional funders and foundations both in the UK and internationally.
• Lead the full lifecycle of institutional donor relationships—from prospecting and due diligence through to application, stewardship, and renewal.
• Build a comprehensive pipeline of funding opportunities aligned with Charity Right’s mission and delivery capacity.
• Work closely with Programmes, Finance, and Fundraising teams to coordinate compelling funding proposals and aligned delivery models.

Organisational Governance & Capacity Building

• Lead the development and continuous improvement of Charity Right’s governance framework to meet international standards for institutional funders.
• Identify and implement structural, policy, and procedural enhancements that elevate Charity Right’s readiness to enter and sustain institutional partnerships.
• Conduct periodic organisational assessments and produce recommendations to close capacity gaps identified by funders or prospective partners.

International Presence & Localisation Strategy

• Design and oversee the establishment of Charity Right branch offices in key geographies.
• Ensure all international branches are compliant with local laws, reporting requirements, and brand/mission alignment.
• Collaborate with legal and operational advisors to manage entity registration, governance structures, and oversight models in each country.

Strategic Partnerships and Alliances

• Develop and implement a formal institutional partnering strategy.
• Identify and vet strategic implementation partners that complement Charity Right’s delivery capabilities.
• Negotiate, draft, and manage partnership agreements ensuring alignment with Charity Right’s values and strategic objectives.

Monitoring, Reporting & Evaluation

• Develop and implement a framework to monitor the performance and outcomes of institutional partnerships and funded projects.
• Ensure robust reporting mechanisms, including narrative and financial reporting, are in place.
• Regularly brief the CEO and Board on the status of funder relationships, branch development, and institutional readiness.

Essential Skills and Experience

• Significant senior-level experience in institutional fundraising, partnership management, or international development.
• Strong understanding of governance frameworks, compliance standards, and operational due diligence requirements for international NGOs.
• Demonstrated success in securing and managing funding from institutional donors.
• Experience in establishing and managing international offices, branches, or subsidiaries.
• Proven leadership skills with the ability to influence and collaborate across departments.
• Excellent written and verbal communication skills.
• Strategic thinker with strong project management and execution capability.
• Values-driven, with a commitment to transparency, accountability, and inclusion.
• Familiarity with safeguarding frameworks, donor audits, and risk registers.

Desirable Skills and Experience

• Experience working in humanitarian or faith-inspired development contexts.
• Legal, compliance, or public policy background.
• Existing network within institutional funding or global development sectors.

Success Indicators

• Institutional Fundraising & Relationship Development
• Number of institutional funder relationships established (UK and international)
• Number of funding applications submitted per quarter
• Total value (£) of secured institutional or foundation grants annually
• Application success rate (%) across funding proposals submitted
• Donor retention and re-engagement rate (%)

Governance & Organisational Capacity

• Completion and implementation of key governance policies
• Improvement in organisational assessments conducted by external funders or partners
• Internal audit readiness and compliance rate
• Number of governance or compliance gaps resolved each quarter
• Staff training or briefings delivered on governance-related improvements

International Branch Development

• Number of international entities registered or formalised in target geographies
• Time taken from initiation to legal establishment of each branch
• Compliance rate with local registration, reporting, and governance requirements
• Annual cost-to-benefit ratio of each registered branch (qualitative + financial assessment)

Strategic Partnerships

• Number of partnership MOUs or contracts formalised
• Partner performance satisfaction score
• Number of co-designed or co-delivered proposals with partners submitted per year
• Strategic alignment index – measured via internal SLT reviews

Reporting & Monitoring

• Reporting compliance rate (%) with donor reporting deadlines and formats
• Timeliness and quality score of narrative and financial reports submitted
• Quarterly internal partnership performance reports delivered to SLT/CEO
• Monitoring framework adoption rate across new institutional projects

Employment Type: Permanent, Full-Time
Location: Remote Working
Salary: £48,000 – 54,000 per annum, depending on experience
Reports to: CEO

Imagine a role where your creativity helps connect supporters to a powerful mission, raising vital income so more children facing disadvantage can discover their connection with the land that sustains us all.

We’re looking for a multitalented Digital Marketing Officer who has a passion and skill for creating captivating and emotionally driven content, who can also support fundraising campaigns and drive optimisation through user feedback and data analysis. You’ll be confident with writing copy for websites and newsletters, creating social media posts, and working with design tools to produce digital materials that inspire people to donate, support, and champion our cause.

This is a new and significant role for our charity, offering the chance to contribute fresh ideas and see the direct results of your work. You’ll be joining a highly supportive, creative and digitally literate team committed to using digital innovation to help ensure every child, no matter their circumstance, has access to impactful food, farming and nature-based education.

This role involves travel and occasional overnight stays (with mileage reimbursed) across England and North Wales. While we prioritise the use of public transport this is not always feasible. Therefore, a valid driving licence is essential for this position.

Key Responsibilities:
 

Collect and Curate Impact Content

• Create compelling, emotionally resonant stories and visual content that demonstrate our impact, working closely with colleagues to ensure all materials are brand-aligned, accessible, and consistent in tone and style.

Design Campaign Materials and Reports

• Deliver digital campaigns by tailoring communications for key donor audiences, continually testing to optimise reach and engagement.

Digital Communications Oversight

• Manage social media content in partnership with the Digital Manager, using analytics to optimise performance and identifying emerging digital trends to enhance supporter engagement and income.
• Collaborate across teams to improve supporter journeys and digital engagement, while motivating ambassadors and influencers to amplify our reach and grow income.
   

About The Country Trust

The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.

When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.

Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.

We have an exciting opportunity for an External Trainer to join the Learning and Development team working from home, 30 hours a week on a 12-month fixed term contract.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This is a home based role that will include travel across England and Wales when delivering training. You will be working within a specific project that delivers learning externally to other organisations outside of VS. Your primary goal will be to design and deliver high quality learning interventions based on what our customers need.

As an External Trainer you will:

• Manage, coordinate and deliver professional, engaging and interactive training sessions to external clients using a range of facilitation methods, ensuring delivery aligns with agreed training objectives, materials and quality standards.
• Lead on the design and development of bespoke learning content to meet client needs and support strategic goals.
• Build strong relationships with key internal and external stakeholders, developing and maintaining close relationships with external clients.
• Responsible for managing delegates, dealing with any issues that arise throughout the learning session. Ensure that all nationally directed learning is delivered in line with the approved materials and standards.
• Lead on the continuous improvement of training, using assessments and feedback to make recommendations for amendments. Review and update training content regularly to ensure relevance and effectiveness.

You will need:

• Experience of delivering training programmes using a variety of different methods e.g. face to face, virtual and one to one, managing delegates and issues that may arise
• Experience of designing and delivering training for adult learners, ideally within a commercial or client-facing environment
• Experience of delivering soft skills training and experiential learning activities
• Ability to develop a range of learning and development solutions that meet client priorities
• Experience of planning courses and evaluating outcomes
• A driving licence as this role does require frequent travel across England and Wales

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

The National Youth Agency is looking for a new Academy Tutor to join our Academy Team.
 
Contract:    Permanent
Hours:        Full-time - 37 hours per week 
Salary:        £36,724.54 per annum
Remote:      This role is homebased with occasional travel for staff residentials and   other events. 
 
What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.
 
To support our mission we are seeking enthusiastic, skilled and JNC qualified professionals to join us as Academy Tutors.
 
Our Academy Tutors will deliver inspiring training, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise. The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA Academy’s work is rooted in the needs of young people and youth work.  
 
The Academy Team are reflective expert trainers and facilitators. They can support the development of knowledge and skills; deliver innovative and engaging projects that benefit youth work and young people; and work with colleagues from the NYA and the wider field to ensure that youth work is promoted and protected, for the benefit of all young people.  
 
The Academy Tutor will ensure the NYA is at the forefront of developing its products and services.  
 
You will work alongside a committed, lively team working together to transform the lives of young people through the power of youth work.  
 
Key responsibilities for this role will include:

• Developing and delivering training along with the development of programmes (including accredited training).  
• Supporting learners and monitoring their progress through regular reviews and assessments.  
• Contributing to the ongoing development and improvement of resources and processes.  
• Building positive relationships with learners to promote their engagement and to achieve successful outcomes. 
• Ensure all learners have a supportive and positive learning experience 
• The post holder should promote the NYA’s extensive offer and maintaining its reputation in the fields of expertise.  
• Ensuring the voice of young people is heard loudly across the NYA and in all aspects of our work.  
• Ensure the NYA follows best safeguarding best practice.  
• Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.   
• Participating in team meetings, session planning and evaluation meetings.
• Compliance with all NYA policies and procedures. 
• Compliance with all safeguarding policies and health and safety requirements.
• Undertaking any identified training in line with the role including safeguarding and undergoing a DBS check.

Please refer to our Candidate Pack for more information on the role and the requirements. Please note you MUST hold a JNC qualification at level 6 or above to be considered for this role.
 
Why Work for NYA?
 

• NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:
 
Please download our applicant pack to find out more about the role and requirements
 
To apply, please submit the following via our online application platform by 12pm on Friday 29th August 2025:

• A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section. 
• A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section. 
• We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
Interviews to be held W/C 8^th September (subject to change).
 
The National Youth Agency is an equal opportunities employer. 
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission. 
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
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World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.   

We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We run STEP online and in person programmes across the UK.  

We are now expanding our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kong BNO status/visa holder (50% of each community) over the next 12 months.

We are recruiting Cantonese speaking Employment Advisors to join the STEP team delivering this new programme. You will provide high quality advice and guidance through 1:1 employability support and group employability workshops with the aim of coaching individuals and supporting them on their journey into employment that suits their previous experience and skill set.

You will prepare participants for employment and help them to achieve their chosen training and employment objectives. You will monitor and encourage participants’ engagement and attendance in all aspects of the programme. You will provide an exemplary level of support to STEP participants working towards a variety of performance targets based on the progression outcomes of participants including successful delivery of workshops, completion of training courses, volunteering, and achieving and sustaining paid employment. 

The Employment Advisors will work remotely and can be based anywhere in the UK.

About you

We are looking for candidates who have:

• Proven experience or knowledge within the employment sector
• Understanding of the issues and challenges faced by people who have experienced forced displacement accessing employment, and the additional barriers that can be faced by women entering the UK job market.
• Knowledge of adult learning/vocational training
• Experience of delivering 1:1 advice and guidance and coaching
• Experience of reviewing and supervising a case load of participants
• Awareness of Safeguarding people at risk and maintaining professional boundaries
• Experience facilitating group workshops
• Excellent interpersonal and communication skills
• Cross-cultural sensitivity
• Good admin and IT skills (CRM database, Microsoft Word, Excel, Outlook)
• Advanced level of English
• Competency in Cantonese

Candidates must be UK based and have the right to work in the UK for the duration of the contract

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• On Friday the office closes at 3pm.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification. 

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so. 

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.

Interviews will be held remotely between 26th August and 2nd September 2025.

Expected start date will be 9th or 20th October 2025.