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About The OutHouse
The OutHouse is a registered charity based in Colchester, Essex, who proudly support the lesbian, gay, bisexual, transgender, queer and questioning (LGBTQ+) community to feel seen, included and understood. We offer 1-to-1 support, counselling, group support, social events, advocacy, and awareness training with local organisations. Our purpose is to provide and advocate for safe and inclusive spaces for everyone from the LBGTQ+ community.
We encourage applications from members of the lesbian, gay, bisexual, transgender, queer, non-binary and gender questioning community.
The OutHouse Values
The post holder will uphold the key values of The OutHouse, which are:
- To be reflective
- To be honest, act with integrity, openness and transparency
- To foster partnerships and collaboration
- Celebrating successes of individuals and the community
- To be inclusive and respectful
Our History
In December 1979, we were founded as The Colchester Gay Switchboard. Over the past 45 years we have continued to evolve to meet the needs of the local LGBTQ+ community. Today, The OutHouse is built upon the legacy of the hard work and dedication of the hundreds of local LGBTQ+ community members who came before us. This legacy drives us forward.
Our Future
The OutHouse is undergoing a period of change as we look towards positioning ourselves for service expansion and regional growth. In 2024, we appointed a new CEO, who is leading our organisation through a development phase as we revise our organisational strategy and refine our vision.
The Finance & HR Lead
We are looking for a Finance & HR Lead to take charge of the financial health of our charity by administering a high quality and effective financial management service to The OutHouse. The OutHouse is going through a period of change and we need a finance practitioner who is able to support the organisation in its financial management. You will also have oversight of our HR function. This is a busy role within a small team that is looking to make a huge difference within our community. If you have a proven track record in financial planning and HR management, can manage multiple priorities and work within time sensitive situations, we encourage you to apply.
You will work closely with, the CEO, Operations Change Manager, the Team and the Treasurer to ensure that all data are recorded accordingly and in a timely manner.
Key Activities & Responsibilities
As Finance & HR Lead, your key activities and responsibilities will be to:
Finance Responsibilities
- Provide a high quality and effective financial management service to The OutHouse.
- Prepare, develop and analyse finance and accounting information, including income and expenditure processing, ensuring information is timely precise, clear, informative and understood
- Keep good quality accounting records for our charity by preparing annual accounts and maintaining up to date records on our accountancy and book-keeping systems (making any recommendations for improvement as necessary)
- Work with the CEO and Operations Change Manager to ensure efficient financial management and planning systems, ensure financial reports effectively inform business development and fundraising strategies and that the organisation demonstrates value for money across all activities and services
- Prepare information for our Funders on funded projects expenditure and work with the SLT to present this in a meaningful way
- Attend Trustee meetings as required to provide information and analysis ensuring partnership with CEO and board Treasurer to allow for easier financial decisions
- Ensure financial information supplied to management and the board is full and accurate so as to support sound decision making
- Ensure compliance and proactively highlight potential risk with relevant financial statutory and regulatory matters
- Identify and manage risks and contribute to the risk register on financial matters and wider decision making when appropriate
- Keep up to date with financial developments across the sector and changes in requirements for charity reporting and legislation
- Make sure financial reporting complies with relevant legal requirements
- Maintain and monitor internal policy documents and procedures and make recommendations on best practice and good governance
- Liaise with and maintain a good working relationship with our CEO, colleagues and trustees, Treasurer as well as stakeholders and key operational contacts such as bankers, auditors and funders
- Lead and implement monthly payroll using Xero
- Line management of the charity Administrator
HR Responsibilities
- Tracking employees’ leave and attendance
- Support recruitment and oversee onboarding
- Oversee staff correct usage of our newly implemented HR System
- Reviewing and updating workplace policies
- Processing salaries and remuneration
- Ensure performance management processes are being followed
- Monitoring training and staff development
- Contributing towards creating an Engaging Work Culture
- Ad hoc HR administration including joiners, leavers, personal use equipment co-ordination
Experience
- Managing charity finances to a high professional standard
- Operational knowledge of internal financial controls and legal financial requirements for charities
- Knowledge of good governance practices and of bodies which issue updates, guidance and information on relevant legislative change
- Can effectively run financial administrative systems
Person Specification
- Proven ability to work as part of a small and effective team
- Open and transparent with colleagues across the organisation
- Credible and trustworthy
- Excellent communication and organisational skills and an ability to be proactive and solution focussed
- Ambition with a desire to grow with our charity through a change and transformation period
- Strong communication skills with an ability to present financial data precisely as well as being able to use narrative as a means to accurately contextualise data
We look forward to receiving your applications.
Office based (with work from home for up to 25% of your working week)
Our purpose is to provide and advocate for safe and inclusive spaces for everyone from the LGBTQ+ community.




The client requests no contact from agencies or media sales.
We are seeking an experienced and dynamic Operations Manager to join our team in Stoke. This role is offered as office based. Regular travel will be required throughout the area. The role is full time working 37.5 hours per week usually Monday to Friday but 1 in 3 Saturdays are required on a rota basis with a alternative day off in lieu.
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
As an Operations Manager (with allowance), you will be leading several services working to support victims across Staffordshire and Stoke-on-Trent. Currently these include the Staffordshire Victim Gateway, Harmony ASB and Mediation service and the Restorative Justice service. You will ensure the provision of these high-quality services, maintain effective relationships with key stakeholders, and work alongside the Area Manager to promote and develop our victim services in the area.
You will:
- Lead the service teams to deliver excellent and high quality support to victims of crime and major incidents
- Directly manage service leads/team leaders and have oversight of volunteering activity across the services
- Prepare and deliver reports for contract monitoring, helping to retain and improve current commissioned contracts, ensuring all KPIs are met and effective case studies provided
- Co-develop and implement business plans and ensure team aware of each service's mission and vision
- Monitor local opportunities to build and maintain relationships with funders and all stakeholders. Represent the services in external forum and be proactive to advocate for victims needs
- Work closely with other Victim Support services in the county and beyond
- Promote and lead innovative approaches to improve support for victims.
- Raise the profile of the services and ensure they are accessible and inclusive
- Contribute to the wider work of Victim Support, shaping our campaigning and service design.
About You:
Ideally, you will have proven experience in a similar organisation, demonstrating proactive, innovative, and effective management skills and the ability to secure high levels of performance, motivation, commitment, teamwork, collaboration, and trust from colleagues.
Experience in effective partnership working is essential. Strong communication skills are required, including the ability to deliver presentations, and raise awareness for the services.
Ideally you will have:
- Proven service delivery success
- Leadership of diverse, multi-site teams
- A good understanding of the Criminal Justice system and issues arising for victims of crime
This role involves some travel and a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Bank Worker
Looking for flexible work in Chester, Winsford and Warrington where you can make a real difference? Join a team delivering high-quality support to young people at risk of homelessness.
Position: Bank Worker
Location: Various locations across Chester, Winsford and Warrington
Contract: Bank work
Hours: Flexible shifts available
Salary: £12.24 per hour
Closing Date: 1st of July 2025
**Interested candidates should indicate their preferred locations in their Supporting Statement**
About the Role
As a Bank Worker, you'll work flexibly to provide ad hoc cover in the absence of permanent staff across a range of accommodation services. You'll ensure the safety, wellbeing and positive progression of young people by offering practical and emotional support, housing management, and administrative duties.
Whether it’s a one-off shift or regular cover, you’ll be a vital part of a dedicated team helping young people move towards independence and a positive future.
Key Responsibilities:
· Ensure the service is welcoming, safe and well-managed, adhering to safeguarding and health & safety protocols.
· Provide high-quality, person-centred support to young people in accommodation services.
· Respond to residents' needs sensitively and respectfully, promoting trust and empowerment.
· Maintain accurate records including log books, incident reports, and resident files.
· Liaise with external agencies including local authorities and benefits agencies.
· Assist residents in maintaining their accommodation and managing tenancy obligations.
· Collect service charges and manage petty cash in line with organisational procedures.
· Collaborate effectively with colleagues, including handing over key information at shift changes.
· Maintain cleanliness and encourage residents’ participation in shared responsibilities.
About You
We’re looking for someone who:
· Has experience working in homelessness, youth work or a related support environment (paid or voluntary).
· Understands the needs of young people facing homelessness and how to support them effectively.
· Communicates clearly and compassionately, with strong listening and writing skills.
· Can stay calm and professional in challenging situations.
· Is confident in using basic IT systems and maintaining accurate records.
· Is flexible and committed to providing high-quality, values-driven support.
· Aligns with the charity’s values and approach to inclusion, dignity, and empowerment.
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.
Other roles you may have experience of could include: Relief Worker, Youth Support Worker, Homelessness Support Worker, Hostel Worker, Night Worker, Project Worker, Care Worker, Keyworker, Floating Support Worker, Housing Support Worker.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Closing Date: 29 June 2025
Ref 7082
Save the Children UK has an exciting opportunity for a highly organised and proactive individual with excellent administrative, communication and relationship-building skills to join us as our Philanthropy & Strategic Foundations Executive where you will work with philanthropists, trusts and with teams across the organisations to secure flexible funding and deliver lasting impact for children across the world.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.
When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Philanthropy and Strategic Foundations Executive, you will manage and grow a portfolio of four-to-five-figure philanthropic and trust-based partnerships, delivering flexible income to support our global and UK programmes.
You will lead our Major Donor Programme and Supporting Trust Portfolio, building and nurturing long-term relationships to deepen engagement and secure ongoing support.
Alongside fundraising, you will provide essential administrative, financial, and project co-ordination support to the wider Partnerships for Impact function, ensuring the delivery of high-quality donor experiences.
This role sits within our Partnerships for Impact function which catalyses change by partnering with governments, institutions, multilateral agencies, high-net-worth individuals and the private sector.
You will work closely with the Head of Philanthropy and Strategic Foundations, Philanthropy & Strategic Foundations Leads, and wider Partnerships for Impact colleagues to manage team processes, ensure visibility of key information, and assist managers on existing partnerships.
In this role, you will:
• Manage and grow a portfolio of philanthropists and trusts, fostering meaningful, long-term relationships to maximise income and impact
• Deliver flexible funding targets by leading the Major Donor Programme and Supporting Trusts Portfolio, with a focus on donor stewardship and retention
• Support the Philanthropy & Strategic Foundations team with day-to-day operations, administration and project co-ordination to ensure high-quality delivery
• Act as the team's humanitarian response representative co-ordinating with internal teams and ensuring a speedy, and efficient notification to all donors of any emergency activations
• Write compelling funding proposals and donor reports aligned with organisational priorities and impact goals
• Build excellent internal relationships across the Partnerships for Impact team to enhance collaboration and collective success
• Support the team on external partnerships when needed, ensuring commitments are fulfilled while identifying opportunities for new impactful initiatives
• Coordinate cross-functional, and donor engagement activities, share best practice and knowledge across the team, and contribute to the development of impactful communications about our work
• Where required, attend and support external meetings and events, representing Save the Children and supporting strategic objectives.
About you
To be successful, it is important that you have:
• Proven experience managing donor portfolios and cultivating four-to-five-figure funding relationships
• Demonstrable success in securing flexible income through philanthropic and trust fundraising
• Strong skills in writing impactful proposals and donor reports tailored to funder expectations
• Excellent relationship-building and stakeholder engagement abilities, both internally and externally
• A highly organised and proactive approach, with the ability to manage multiple priorities across a complex portfolio
• Proficiency in CRM tools such as Salesforce, and experience supporting cross-functional fundraising teams.
Technical Skills
• Proven experience in providing high-quality administrative and project management support.
• Experience delivering mass stewardship or appeal mailings and/or experience securing four-to-five figure level gifts.
• Familiarity with CRM tools like Salesforce for partner management and data tracking.
• Competence in financial administration and fundraising processes.
• Ability to develop and optimise systems and tools to improve team efficiency.
• Experience coordinating bespoke initiatives and activities in a fast-paced environment.
Personal Skills
• Strong interpersonal and relationship-building skills with the ability to collaborate across diverse teams.
• Highly organised, detail-oriented and able to manage multiple priorities with ease.
• Excellent written and verbal communication skills.
• A proactive, agile and problem-solving mindset.
• A commitment to the mission, values and safeguarding policies of Save the Children.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: 29 June 2025
Interviews are expected to take place week commencing 7 July
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Role:
As the Foundation starts supporting its third cohort of Scholars, we need an organised, communications focused and proactive individual to grow our capacity in two significant areas of our work: our regular in-person events, and our recruitment and assessment process.
You will take the lead on, and quality assure, all Martingale events including our Welcome Dinner for new Scholars at the Royal Society, autumn assessment centres, regular training days for Masters and PhD students, our week-long summer residential retreats for Scholars, as well as events for current and potential funders and other stakeholders. You will also help secure high-profile speakers from relevant industries. While these events will be delivered in collaboration with other members of the team, you will bring your event management expertise to drive forward planning and delivery, and ensure these events are of the highest standards for Scholars and stakeholders.
You will also play a vital role in Martingale’s recruitment and admissions work. You will be line-managed by the Communications Manager and will support in the dissemination of Martingale recruitment materials to relevant universities, student societies, charities and learned societies, to ensure a high number of applications to the Martingale Scholarship programme. You will also work closely with the Programme Manager and Programme Officer to deliver well-run assessment centres and programme events across England and Scotland. You will also support the Communications Manager through producing high-quality content relating to Martingale events, to be distributed through our social media channels.
Key Responsibilities:
Event management
- Research and secure high-quality external venues for Martingale events, and work effectively with teams at those venues to ensure events are delivered within budget and to a high standard
- Liaise closely with colleagues on event purpose, scope, and intended outcomes, and plan effectively using Martingale’s CRM and other project management tools as necessary
- Be the key point of contact for all events, including briefing colleagues and externals to ensure roles and responsibilities are clear
- Where necessary, work with the Team Administrator to ensure travel and accommodation is booked for staff, Scholars, and stakeholders
- Research and recommend high-profile speakers for Martingale events, acting as key contact for all speakers and trainers for events
- Conduct evaluation including post event debriefs and appropriate communication materials
- Lead on event wrap-up and embed learnings into future event planning
Recruitment and assessment
- Grow partnerships with relevant contacts to support our recruitment, including researching and connecting with appropriate organisations who are mission aligned or may have suitable alumni for Martingale Scholarships
- Disseminate materials on Martingale’s Scholarships to appropriate external stakeholders
- Help manage enquiries sent through to our social media platforms
- Work closely with the Programmes Team to book venues for Assessment Centres, and support with all logistics including schedules for assessors and candidates, ensuring a positive first impression of the Foundation for potential future Scholars
Communications
- Deliver effective communication in line with organisational strategy
- Create high-quality content on Martingale events for dissemination through our social media channels, website and newsletter
- Manage Martingale’s collaboration with community engagement partners: Axiom Maths, In2Science, and The Brilliant Club
General
- As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder.
- The post holder will carry out any other duties as are within the scope, spirit and purpose of the role as requested by the line manager.
Key Requirements:
Qualification Criteria
- Experience in events delivery
- Right to work in the UK
Experience and skills
- Delivering events and / or recruitment activities.
- Budget management in relation to high profile events.
- Liaising with external venues and suppliers.
- Managing multiple projects/workstream and priorities simultaneously, while maintaining attention to detail and meeting deadlines.
- Excellent communication skills, both written and verbal, with the ability to effectively communicate with diverse audiences. Experience communicating with university students, staff and academics is desirable.
- Hard working, detail orientated, and systematic.
- Working in a fast-paced working environment and/or a growing organisation.
- Producing well written content for newsletters and other channels.
- Social mobility expertise based on real-word experience of delivering social mobility initiatives, with a strong preference for experience improving social mobility in higher education (desirable)
- Experience using a CRM (desirable)
Personal Characteristics
- A commitment to Martingale’s mission to support postgraduate students from low-socioeconomic backgrounds.
- Friendly and personable, able to build rapport and trusting relationships with applicants, Scholars and other stakeholders.
- Creative and consistently seeking new opportunities for the organisation.
- Excellent time management and ability to prioritise tasks independently.
- Comfortable working in a rapidly growing and changing organisation with a degree of ambiguity – confident to create processes and ways forwards where they might not yet exist.
- Hard working, adaptable, detail orientated, and systematic.
- Inquisitive and curious, someone who wants to understand their colleagues’ work, learn from those around them, and develop themselves professionally.
Benefits
- 27 days annual leave plus bank holidays, rising to 29 days after two years of service and to 30 days after 3-years’ service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays.
- Full office closure between Christmas and New Year.
- A flexible approach to working with understanding and consideration for work life balance and personal commitments.
- As an PV employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to.
Our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to become a new generation of STEM leaders.
The client requests no contact from agencies or media sales.
Culture of professionalism. Example of leadership. Core of company support.
Job Title : Employee Relations Manager
Salary : £50,000 - £60,000
Reports to: Head of HR Operations
Department: Chief Operating Office, Human Resources
Contract : 1 Year Fixed Term Contract
Hours: Full time 35 hours per week
Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)
Closing date: 11.59pm 17th June
This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found
At Cancer Research UK, we exist to beat cancer.
We are currently looking for an Employee Relations (ER) Manager to join us on a 12 month fixed term contract.
In this exciting new position, you will work with the Head of HR Operations to deliver an ER strategy that ensures an effective ER service and leads to a mid-term improvement in key ER metrics such as reduced time to case resolution, reduction in formal ER cases and increase in informal resolution. You will be responsible for the ER framework and all associated processes for employee relation matters that mitigates organisational risk and drives consistency in case management and outcomes.
Leading our team of ER experts, you will deliver a quality employee relations advisory and support service to CRUK, driving efficient, effective, accurate and consistent ways of working.
In a lively, vibrant working environment, you'll be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
Team Management
* Coach and develop the ER team so that they are adopting the latest ER practices and processes and have the skills required to deliver a good service.
* Set focus areas and measures of success for the team and review performance against these so that standards of service are met at all times.
* Carry out regular quality assurance (QA) of ER cases and case outcomes to identify opportunities to improve team capability, ways of working, line manager capability and decision making.
Service Delivery
* Set and deliver a clear direction for the management of employee relations cases at CRUK and work with the wider HR team to build the processes, documents and support tools to deliver this.
* Act as an escalation point for all cases involving senior leaders including performance management, conflict resolution and disciplinary cases ensuring policies and procedures are adhered to at all times.
* Work with the Head of HR Operations on complex, high risk cases or disputes to deliver a pragmatic outcome that reduces risk to the charity.
* Oversee all negotiated settlements and conciliation cases taking a lead role in most cases including line manager briefing, consistency of approach, associated paperwork and data collation.
* Provide support on change management programmes including restructures and TUPE transfers, ensuring change processes run smoothly and risks are identified and mitigated.
Data and Trend Analysis:
* Ensure all cases are tracked and progressed in a timely manner to ensure accurate reporting and set clear performance measures for the team and individuals.
* Gather, analyse and interpret data and metrics to identify opportunities to drive down case numbers and increase early resolution to mitigate business risks and improve employee relations practise.
* Provide regular ER briefings to the relevant members of HR leadership making sure they have visibility of high profile, high risk or senior cases as needed and escalate decisions as per the agreed process.
What skills will I need?
* An in-depth knowledge and understanding of employment law and experience in handling complex ER cases, Employment Tribunals, ACAS Conciliations and Settlements.
* Proven track record of successfully leading, coaching and motivating a team to high performance.
* Strong communication and stakeholder relationship skills with the ability to build rapport and influence stakeholders at all levels of the organisation.
* Strong problem solving and decision making ability, with a proactive and solutions-orientated mindset and approach.
* High level of integrity, discretion and confidentiality when dealing with sensitive employee relations matters.
* Experience of setting up and analysing key ER metrics to drive continuous improvements and inform decisions.
* Ability to balance commercial outcomes with mitigation of business risk.
* Highly collaborative with the ability to work effectively with colleagues across the function, showing a united front to stakeholders.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively, please ensure you include all roles of relevance to this application.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
BWC is seeking a fixed term Support Services Manager* to provide maternity cover.
BWC Support Services deliver open-access support for women via drop-in Hubs, a weekly Food Bank and Email. In line with BWC values, we adopt a relational, trauma responsive, asset based approach. Support Services support women across a range of underlying needs with the overarching aim of improving wellbeing, reducing isolation and improving their access to a range of services.
The Support Services Manager (Maternity Cover) will be responsible for the consistent delivery of high quality safe Women’s Hubs, Food Bank, Support Inbox and Domestic Abuse casework services. They will lead on developing and managing the work of the team, building relationships with key stakeholders and partner agencies in addition to a range of service providers.
*This post is restricted to self-identifying women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010 and is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Quest for Learning is an education charity on a mission to close the gap for primary school children in Oxfordshire who are falling behind - often due to complex and compounding disadvantage. Many of the children we support are growing up in poverty, with limited access to books, low parental literacy, and challenging home environments. Some face health inequalities, live in areas affected by crime, or have recently arrived in the UK as refugees or asylum seekers.
We work closely with schools to provide targeted, high-impact literacy and numeracy programmes that give these children the chance to catch up, thrive, and believe in their potential. On average, our small-group tutoring helps pupils make 13 months of progress in just 10 hours - building not only essential skills, but also confidence, motivation, and a renewed sense of possibility.
The impact extends well beyond the classroom. By supporting children early, we help prevent the need for more complex and costly interventions later in life, from mental health support to exclusion and social care. Our work contributes to stronger, fairer communities by giving every child the foundation they need to participate fully in society. In doing so, we are advancing social sustainability and helping to meet global goals such as the UN Sustainable Development Goals for Quality Education, Reduced Inequalities, and Good Health and Wellbeing.
About the role
We're looking for a dynamic, relationship-focused, and highly organised individual to oversee our teaching programmes, school partnerships, and tutor network.
This role is crucial to ensuring our programmes are high-quality, well-managed, and meeting the needs of schools. You will be the first point of contact for schools, building strong relationships with headteachers and SENCOs, and ensuring that we offer the right support at the right time.
You will manage our team of tutors, ensuring they have the resources, training, and support needed to deliver our programmes to the highest standard. You will also oversee safeguarding and the measurement of programme impact, working closely with the fundraiser to ensure we have strong data for funding applications.
If you have experience in education, relationship building, programme management, or charity leadership, and you’re passionate about ensuring all children get the support they need, this role is for you.
Key responsibilities
School relationships and programme development (account management)
- Develop and maintain strong relationships with schools and other stakeholders, ensuring our programmes align with their needs.
- Be proactive in identifying opportunities for growth, understanding school funding challenges, and positioning Quest for Learning as a key partner.
- Stay abreast of educational trends, school funding pressures, and local needs, using this market intelligence to shape programme delivery and ensure our offer remains relevant, impactful, and responsive to the challenges schools and pupils face.
- Support marketing efforts by sharing impact stories, case studies, and insights from schools.
- Support and develop approaches that foster meaningful engagement with parents and carers, helping them to feel confident and involved in their child’s learning journey.
- Maintain a strong understanding of school funding arrangements (e.g. National Funding Formula, Pupil Premium, EHCP funding), using this knowledge to position our programmes effectively and align with school priorities.
Tutor management and quality assurance
- Manage the tutor team, ensuring high standards of teaching and professionalism.
- Oversee tutor recruitment, training in programmes, and performance management.
- Ensure tutors are properly equipped with resources and training to deliver high-quality sessions and further relationships in schools.
- Provide pedagogical guidance and support to tutors where needed, drawing on strong educational knowledge to help resolve teaching queries or challenges.
- Actively develop the tutor pool, ensuring we have the right expertise and capacity across Oxfordshire.
Programme coordination and delivery
- Oversee the scheduling and logistics of our tutoring programmes, ensuring smooth delivery and efficient coordination of tutors and bookings.
- Ensure end-of-programme reporting is completed by tutors and shared with schools and other necessary stakeholders.
Safeguarding (Designated Safeguarding Lead - DSL)
- Act as the DSL for Quest for Learning (once trained) with support from the Chief Executive as Deputy Designated Safeguarding Lead, ensuring all safeguarding policies and processes are followed.
- Train tutors in best safeguarding practices and ensure incidents are properly reported and recorded.
- Liaise with schools and external agencies where necessary.
Impact measurement & fundraising support
- Ensure a strong framework of assessment and impact measurement for pupils and our programmes.
- Analyse and collate data on programme effectiveness, reporting to the team.
- Work with the fundraiser to provide teaching-related content for funding bids and reports.
Person specification
Essential:
- Strong experience in account management, partnerships, or relationship management (preferably in education or the charity sector).
- Experience working in education or service delivery (e.g. as a teacher, tutor, or programme manager).
- Strong pedagogical knowledge and the ability to support tutors with teaching-related queries.
- Excellent people skills, able to build relationships with schools, tutors, and funders.
- Highly organised and proactive, with strong project management skills.
- Strong ability to problem-solve, take initiative, and manage multiple priorities.
- Understanding of safeguarding in education (or willingness to train as a DSL).
- Ability to gather and analyse data to measure impact.
Desirable:
- Good understanding of school funding streams and financial pressures in the primary sector, including national funding formulas, pupil premium, and SEND-related funding (e.g. EHCPs).
- Experience managing a team (e.g. teachers, tutors, or volunteers).
- Experience in developing education programmes or training.
- Familiarity with funding applications and impact reporting.
- Knowledge of the Oxfordshire school landscape.
Why join us?
- Make a meaningful difference beyond the classroom. This role is perfect for experienced educators - whether you’re a teacher, SENCO, literacy lead, or school leader - looking to apply your expertise in a more flexible, strategic, and mission-driven setting.
- Stay connected to what matters: improving outcomes for disadvantaged children and supporting high-quality teaching across schools.
- Enjoy a supportive team culture, hybrid working, generous leave, and the opportunity to help shape the future of a growing charity with a strong reputation in Oxfordshire.
- Bring your knowledge, build partnerships, and be part of something that’s both impactful and personally rewarding.
The client requests no contact from agencies or media sales.
Bank Worker
Looking for flexible work where you can make a real difference? Join a team delivering high-quality support to young people at risk of homelessness.
Position: Bank Worker
Location: Durham
Hours: Flexible shifts available
Salary: £12.24 per hour
Closing Date: Wednesday 18th June, 2025
About the Role
As a Bank Support Worker, you'll work flexibly to provide ad hoc cover in the absence of permanent staff across a range of accommodation services. You'll ensure the safety, wellbeing and positive progression of young people by offering practical and emotional support, housing management, and administrative duties.
Whether it’s a one-off shift or regular cover, you’ll be a vital part of a dedicated team helping young people move towards independence and a positive future.
Key Responsibilities:
- Ensure the service is welcoming, safe and well-managed, adhering to safeguarding and health & safety protocols.
- Provide high-quality, person-centred support to young people in accommodation services.
- Respond to residents' needs sensitively and respectfully, promoting trust and empowerment.
- Maintain accurate records including log books, incident reports, and resident files.
- Liaise with external agencies including local authorities and benefits agencies.
- Assist residents in maintaining their accommodation and managing tenancy obligations.
- Collect service charges and manage petty cash in line with organisational procedures.
- Collaborate effectively with colleagues, including handing over key information at shift changes.
- Maintain cleanliness and encourage residents’ participation in shared responsibilities.
About You
We’re looking for someone who:
- Has experience working in homelessness, youth work or a related support environment (paid or voluntary).
- Understands the needs of young people facing homelessness and how to support them effectively.
- Communicates clearly and compassionately, with strong listening and writing skills.
- Can stay calm and professional in challenging situations.
- Is confident in using basic IT systems and maintaining accurate records.
- Is flexible and committed to providing high-quality, values-driven support.
- Aligns with the charity’s values and approach to inclusion, dignity, and empowerment.
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.
Other roles you may have experience of could include: Relief Worker, Youth Support Worker, Homelessness Support Worker, Hostel Worker, Night Worker, Project Worker, Care Worker, Keyworker, Floating Support Worker, Housing Support Worker. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Lyric Hammersmith is one of the UK’s leading producing theatres. The Lyric produces world class theatre from the heart of Hammersmith, the theatre’s home for more than a hundred and twenty five years. The theatre has gained a national reputation for its work in forging pathways into the arts for young talent from all backgrounds.
The inclusion producer will lead the Lyric’s commitment to social inclusion, building on our long-term commitment of working with vulnerable young people and those at risk of social exclusion in West London. The role develops this work through the inclusion and relevance of our Main House programme.
They produce our flagship START programme, a six-week theatre programme for NEET young people; REWIND our award-winning theatre intervention programme with alternative provisions and oversee our partnership and programmes with Virtual Schools and Hammersmith and Fulham’s Gangs, violence and exploitation unit.
This role will produce projects from design to delivery; support fundraising; manage and develop strategic relationships with relevant external agencies; manage freelance staff and practitioners, encourage participants to find creative progression routes and establish pathways for participants into Young Lyric programmes
Deadline for applications: 10am, Tuesday 17th June 2025
The Lyric encourages people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. All disabled candidates who demonstrate that they meet the essential criteria will be invited for an interview. The Lyric Hammersmith is proud to be a Disability Confident Committed Employer.
‘‘The Lyric …it’s simply a theatre that thinks for itself.’’ A.A. Milne
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with Veterans Outreach Support (VOS), a well-known, award-winning, UK registered charity that supports those who have served our nation, in the Armed Forces and Merchant Navy, through the provision of welcoming and relaxed settings where UK veterans and family members can access welfare, wellbeing, and mental health support. VOS’s development has taken them well beyond these elements to a wide-ranging, person-centered one-stop shop that provides direct and holistic support.
VOS is now seeking a Head of Operations, who will directly support the Chief Executive by taking responsibility for the day-to-day operations of VOS, working in close cooperation with the Head of Care (Deputy CEO). In addition to managing the Operations Department, as well as overseeing business administration and people issues, the non-clinical, business-related contracts, the post-holder will be responsible for managing regulatory compliance, financial planning (with the VOS Finance Manager), and external relations, with delivery partners and other stakeholders, where they will also have representational duties, acting as lead for CRM implementation Health & Safety, and is the VOS Deputy Designated Safeguarding Lead.
Successful candidates must be able to demonstrate the following:
- Excellent business administration and management, with exceptional organisational skills.
- Effective leadership skills, with a high level of emotional intelligence (EQ), with outstanding interpersonal and communication skills, especially listening skills, with the ability to build strong relationships at all levels.
- Strong commitment to equality, diversity, and inclusion.
- Competent in use of IT systems and social media, including video-conferencing and MS Office software.
- Ability to travel independently, across all VOS locations.
We are seeking a proactive, flexible and responsive leader with a strong team player work ethic, capable of working as part of a dynamic, high-tempo team, including with volunteers and other supporters and partners.
For more information, please contact Louise Portnall, Recruitment Consultant at Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage expressions of interest from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Royal Maritime Hotel, Portsmouth / limited scope for homeworking/flexibility
Requires the ability to travel independently, across VOS locations, including the Isle of Wight (IOW)
Closing date: Thursday 10th July 2025
Charisma vetting interviews must be completed by lunchtime on the 16th July prior to shortlist submission by EOD
Interviews with VOS: w/c 21 July
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
Spires supports homeless and vulnerably housed people in South London. Spires has undergone a period of rapid transformation, moving to a model of multi-site working across three London Boroughs. Our core services include, day centre style drop ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working.
The Head of Fundraising and Communications will be joining the organisation at an exciting time. Recent successful funding outcomes provide a short period of relative funding stability and an opportunity for the post holder to develop our communications and community fundraising strategies.
Part 1: Job profile
1.1 Purpose of job
To generate income from a diverse funding pool that includes trusts and foundations, legacy and individual giving, community giving, government contracts and corporate support. Trusts and foundations remain the primary funding source for Spires so maintaining consistent application output is a core element of the role.
Oversee Spires’ external relations and public profile. The post holder will be responsible for all communications and will look for areas to increase the organisations profile.
Work with Spires CEO and the Head of Client Services to ensure that data and outcomes are being effectively captured in a way that is helpful for evidencing impact.
1.2 Position in organisation
The post holder joins Spires’ Senior Leadership Team and will report directly to the Chief Executive Officer. The post holder will join the finance, fundraising and risk subcommittee which includes members of the board of trustees.
The post holder will manage the Communications and Community Engagement Lead who currently leads on community fundraising, social media and volunteer recruitment.
Part 2: Key duties and responsibilities
2.1 Management Responsibilities
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To manage the fundraising/communications staff and volunteers.
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Hold and record regular staff supervisions.
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Ensure that Spires’ policies are adhered to.
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Attend Spires’ managers meetings.
2.2 Income generation
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Maximise existing and find new income to meet agreed income targets.
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Research, write and present attractive propositions for a range of quality funding bids, proposals and documentation.
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Produce and submit quality funding reports to meet deadlines.
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Maintain up-to-date knowledge of fundraising regulations, networks and developments across the sector, advising on best practice
2.3 Planning, monitoring and reporting
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Contribute to the internal planning and budget setting, setting out clear plans for income generation.
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Contribute to forecasting and regular reporting, producing verbal and written reports for the CEO and Board of Trustees.
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Actively manage contracts to ensure that Spires is delivering agreed outcomes and spending restricted funds correctly.
2.4 General
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Review and update the fundraising strategy.
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Undertaking other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff, including session cover
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Attend and participate in staff and team meetings and other meetings as required
This job description covers the current range of duties and will be reviewed from time to time. It is Spire’s aim to reach agreement on changes, but if an agreement is not possible, Spires’ reserves the right to change this job description.
Part 3: Person specification
3.1 Essential experience
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Experience of working in the fundraising sector in a professional capacity
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A demonstrable track record of successfully generating income and achieving targets
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Producing impact and evaluation reports for funders
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Writing for different audiences/contexts
3.1.2 Desirable experience
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Working in the homelessness or social care sector
3.2 Knowledge
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Understanding of the principles of effective fundraising
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Understanding of the principles of effective marketing, communication and diverse donor motivations
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Good financial acumen, including being able to produce budgets and forecasts.
3.3 Essential skills and personal qualities
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Excellent written and spoken communication skills
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Information management skills (GDPR)
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Good influencer and negotiator
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Highly organised with attention to detail
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Confident and enthusiastic with excellent interpersonal skills
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IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases
The following are required of all roles with Spires. However, you do not need to address these in your application:
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Compassion for and awareness of issues facing our clients and service users
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An understanding of and commitment to diversity and equality
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Able to work in a flexible, approachable manner in response to changing organisational requirements
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Willingness to develop personal competencies as appropriate to support objectives
Part 4: Summary of terms and conditions of service
Location: The postholder will be an employee of The Spires Centre. This post is based at 2nd Floor, Elmfield House, 5 Stockwell Mews, SW9 9GX This role will by hybrid with three days in the office and two days from home.
Probation: This post is subject to a 6 month probationary period.
Notice: This post is subject to an 12 weeks’ notice period once confirmed in post.
Annual leave: The annual leave entitlement is 35 days per year including 8 bank holidays.
Pension: The Spires Centre will contribute 5% of annual salary for those who qualify for our group pension plan.
Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans.
Expenses: This role will require travel within the UK/London. Out-of-pocket expenses will be paid when incurred in accordance with our expenses policy.
Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults.
DBS Check: Because of the need to interact with our vulnerable clients a satisfactory enhanced DBS check will be required.
Spires is a south London based charity that has been supporting homeless and disadvantaged people for over 30 years.
The client requests no contact from agencies or media sales.
Contract: 12-month fixed term contract, part time, (28 hours per week)
Salary: £43,962 - £47,502per annum + London weighting allowance at £3,954 per annum, pro-rated
Location: Hybrid, London, Victoria Animal Hospital SW1V 1QQ (2 days per week in the office)
Closing date: Sunday 22 June 2025
Interview dates: 30 June & 1 July 2025
Join Blue Cross as a Project Manager and help shape the future of our Veterinary Services, helping people on low incomes to access vital healthcare for their pets. As part of our central Strategic Planning team, you’ll use your project management skills to help deliver an ambitious expansion programme to reach more pets and people across the UK who need our help, at a time when it has never been needed more.
More about the role
In support of our three-year strategy, Our Focus, we’re working to increase the number of pets we help through our veterinary services whilst maintaining a financially sustainable service for the charity.
To achieve this, we’ve designed a programme of service design and improvement projects, and as Project Manager, you’ll play a vital role in bringing this vision to life.
Working closely with the Programme Lead and Head of Veterinary Operations, you’ll lead the implementation of a key service design project across our hospitals, working with hospital teams to make the transition as smooth as possible whilst maintaining focus on the project benefits. You’ll also support the programme team to apply our project methodology ensuring the necessary structure and governance.
We’re looking for someone with a track record of delivering large, service design changes in operational, customer-facing environments. You’ll be an experienced Project Manager, with a collaborative approach and great stakeholder management skills to enable you to lead our teams and clients successfully through this transition. Experience in a similar healthcare setting would be beneficial, in addition to a passion for pet welfare and empathy for our clients.
At Blue Cross, we offer a rewarding career where you can make a tangible difference to the lives of pets. You'll join a passionate and dedicated expert team committed to our purpose to help pets and people thrive together.
We provide an inclusive, supportive and collaborative work environment, opportunities for professional development, and a competitive benefits package, including flexible working arrangements.
What you’ll do:
- Plan and deliver your projects using our tried-and-tested project management approach (based on Prince2) to achieve successful outcomes.
- Keep a close eye on project progress, budget, quality and performance to ensure we meet our goals.
- Build strong relationships with colleagues and external partners linked to your projects.
- Work collaboratively to create realistic plans and allocate resources effectively.
- Clearly communicate project updates, challenges, and successes to stakeholders and senior leadership.
- Manage changes and issues, finding creative solutions.
- Identify and manage project risks.
- Maintain accurate and up-to-date project records.
Want to know more? We've attached a detailed job description that outlines the role and responsibilities in greater depth.
About you
We’re seeking a highly motivated and experienced Project Manager with a passion for project management and pet welfare. You’ll be a natural leader with excellent communication and interpersonal skills.
You’ll have a proven track record of delivering large, successful projects on time and within budget to meet their goals.
Knowledge, skills, and experience
- Experience leading strategic, cross organisation service design projects successfully from start to finish
- Strong project management skills and in-depth technical knowledge (Prince2 or equivalent)
- Excellent organisational and planning abilities
- A keen eye for detail and accuracy
- Excellent interpersonal and communication skills with extensive experience of engaging, influencing and working with diverse teams and external clients to deliver change
- A passion for pet welfare
- Experience managing multiple projects simultaneously
- Experience working in a busy role and to deadlines
It would be great (but not essential) if you also had:
- Previous animal welfare/charity experience
- Experience working in a similar healthcare setting
- Change management qualification
- Experience of using MS Project
Ready to join us?
Click the ‘Apply Now’ button to complete a short application form and upload your CV ahead of the closing date on Sunday 22 June 2025.
We may close this advert early if we receive a high volume of suitable applications. We look forward to receiving your application!
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme
- Annual volunteer days
- Claim for professional fees
- Charity worker discounts across a variety of retailers.
The client requests no contact from agencies or media sales.
About the Role
This is an exciting opportunity to lead IRMO’s Education, Training and Employment (ETE) programme. You’ll manage a dedicated team and oversee a range of initiatives that support our community’s social, cultural and economic integration in the UK.
The ETE programme offers tailored English classes, one-to-one coaching, employability workshops, vocational training and mentoring. It also includes oversight of IRMO’s volunteer scheme, which is an integral part of service delivery and offers meaningful roles for volunteers across the programme. The Programme Manager will play a key role in developing and strengthening this area, and we are currently working towards the Investing in Volunteers quality mark.
These initiatives help people build the skills they need to access and progress in the UK labour market, while also increasing their civic and social participation. All of our work is shaped by the views and experiences of our beneficiaries, and we are committed to keeping our services relevant and responsive.
As Programme Manager, you’ll lead the strategic development of the ETE area, ensuring our work is high-quality, responsive to the needs of our community and making a real impact. You’ll also help grow the programme by strengthening existing partnerships and developing new ones.
To succeed in this role, you’ll bring solid experience as both a project and line manager, with a track record of overseeing multiple initiatives, delivering against KPIs and communicating impact clearly. You’ll be confident managing people and priorities, with a keen eye for detail and a leadership style that brings out the best in your team.
You will have a strong understanding of the barriers Latin Americans face when accessing education and employment in the UK, and a genuine passion for advancing the rights and welfare of migrants and refugees.
You’ll also lead on embedding a human rights-based approach across our work through the London Communities Human Rights Programme – a four-year partnership with the British Institute of Human Rights, focused on shared learning, collaboration and innovation.
Key Responsibilities
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Lead the delivery of the ETE area strategy, ensuring we provide high-quality, responsive services that reflect the changing needs of our community
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Ensure grant and contract requirements are met, including achieving KPIs and delivering services on time and within budget
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Produce clear, high-quality monitoring, evaluation and impact reports for funders, partners, the Director and the Management Committee
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Manage existing partnerships effectively while building new relationships with relevant stakeholders to strengthen the ETE area
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Lead, support and inspire the ETE team to perform at their best
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Stay up to date with policy developments and other external factors that may affect our work, identifying opportunities to strengthen and grow our services
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Establish and maintain effective systems for data collection and monitoring to track progress and impact
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Ensure mechanisms are in place to listen to and act on the views of beneficiaries regarding the quality and impact of our services
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Promote our ETE services and communicate their impact to funders, partners and wider stakeholders
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Represent IRMO in relevant networks and forums as required
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Support the development of funding applications
Please note that this job description is not exhaustive and may change depending on the needs and development of the organisation.
Person Specification
The list below outlines the experience, knowledge and skills we’re looking for. It will be used in shortlisting and interviews. If you meet the essential criteria but not the desirable ones, we still encourage you to apply.
Essential
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At least three years’ experience of managing programmes or projects
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Experience in delivering services in line with agreed targets and KPIs
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Experience in line managing staff
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Experience of working in partnership with other organisations and stakeholders
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Excellent written and verbal communication skills in English
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Good written and verbal communication skills in Spanish and/or Portuguese
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Excellent interpersonal skills, with the ability to build trust, inspire confidence and bring out people’s strengths
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Ability to design, implement and oversee a range of education, training and employment initiatives
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Ability to develop and maintain effective systems for monitoring and evaluating projects and services
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Strong IT skills, including confident use of Google Workspace, Microsoft Office and relevant databases
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Resourceful and solution-focused, with a proactive approach to challenges
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Collaborative and supportive, with a strong commitment to working closely with colleagues, partners and the community
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Strong understanding of the barriers faced by Latin Americans in the UK
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Clear commitment to IRMO’s vision, mission and values
Desirable
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Experience of working or volunteering in the charity sector
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Experience of supporting people into education, training or employment
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Teaching qualification relevant to ESOL delivery (e.g. CELTA or equivalent)
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Qualification in Information, Advice and Guidance (IAG)
Pre-employment checks
Enhanced DBS check, two satisfactory references and evidence of right to work in the UK
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
Are you passionate about making a difference in local communities? Are you committed to working with volunteers and offering compassionate support to people living with or affected by Motor Neurone Disease (MND)?
As a Community Support Coordinator, you will play a key role in delivering and integrating our Community Support Volunteer service. You'll work closely with volunteers, health and social care professionals, and local partners to ensure people living with and affected by MND receive high-quality, accessible, and inclusive support.
Key Responsibilities:
As a Community Support Co-ordinator, you will:
- Lead a team of Community Support Volunteers, recruiting, supporting, and developing them to provide a high-quality service.
- Ensure that support is needs-led, inclusive, and enables personal choice and control.
- Offer guidance to volunteers handling complex care and support issues.
- Respond to enquiries and referrals, providing relevant information and signposting to appropriate services.
- Build strong relationships with care centres, networks, and local partners to integrate community support effectively.
- Support and develop volunteer branches and groups, ensuring they meet local needs and follow organisational policies.
- Identify gaps in care and support services and contribute to plans for improvement.
- Promote collaboration between volunteers, professionals, and people affected by MND to enhance service delivery.
- Facilitate learning and networking opportunities for volunteers.
- Support fundraising and awareness activities alongside colleagues.
- Maintain accurate records and contribute to service development.
About You:
In this role as a Community Support Co-ordinator, you will need experience in managing and supporting volunteers and an understanding of care and support services. You will be committed to delivering inclusive and person-centred support.
We're looking for someone with:
- Experience leading, managing, or coordinating volunteers, ideally in a not-for-profit setting.
- Strong communication, interpersonal, and presentation skills.
- The ability to assess and respond to support needs in a person-centred way.
- Knowledge of care and support services across different sectors.
- Experience working with individuals at risk of harm and their families.
- An understanding of safeguarding and risk management.
- The ability to build and maintain relationships with individuals and partner organisations.
- A commitment to equality, diversity, and inclusive practices.
- The ability to prioritise tasks, plan effectively, and make autonomous decisions.
- Proficiency in using IT systems and applications.
- Flexibility to work outside standard hours when required.
- A full driving licence.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience of leading, managing and/or coordinating self-managed groups of volunteers, ideally in a not-for-profit setting.
- Skills to identify, assess, and respond to support needs through a person-centred approach.
- Demonstrable understanding and delivery of care and support services in the statutory, private and/or voluntary sectors including value and challenges of volunteering.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
This is a home-based role covering the Thames Valley region. If you're ready to make a meaningful impact as a Community Support Coordinator and work with a supportive team, we'd love to hear from you!
The client requests no contact from agencies or media sales.