Quality manager jobs

Role:                     Executive Assistant and Administrative Officer

Location:             Home-based, with regular attendance (at least monthly) of meetings in London

Salary:                  £28,000 - 32,000, depending on experience

Type:                     Permanent, full-time, 37.5 hours per week

Responsible to:  CEO           

 About the role

Are you a proactive, energetic and highly effective individual with great attention to detail? We’re looking for a new Executive Assistant (EA) for the CEO and the Chair of the Overcoming MS Board of Trustees as well as organisational administrative duties.

This role plays an essential role in the smooth running of the charity. With a small team and big ambitions, everyone plays an important part. Yours is to facilitate our team to work in the most effective and productive manner, using your organisational and planning skills so we can all deliver the greatest impact for people with MS.

At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.  

Job summary:

You will support the organisation across a range of administrative, organisational and governance activities. You will be comfortable working in a busy environment juggling multiple projects, as is characteristic of a small but ambitious organisation.

You will be able to demonstrate discretion and commitment, along with excellent organisation, written and verbal communication skills and will bring experience of providing director level PA/EA support. You will be able to use your own initiative to prioritise workload according to the demands of the day and learn to anticipate changes, responding professionally, adeptly and positively.

You will be expected to provide a high standard and quality of support across a range of activities and projects, being fully aware of and upholding the charity’s values, and taking responsibility for modelling these to others across the organisation and to the wider community.

Key responsibilities and duties:

The role comprises of the following key areas of responsibility:

· Executive Assistant to CEO

Provide full support to the CEO, including but not limited to:

o Overseeing the diary of the CEO, prioritising meetings and scheduling time for reading, thinking and preparing, ensuring meeting materials are to hand.

o Providing ‘right-hand’ support, undertaking research, ensuring CEO is up to date with all projects and pre-empting needs.

o Secretarial – supporting emails, creating presentations, keeping management files organised and up to date within SharePoint.

· Executive Assistant to Chair

Provide full support to the Chair in any administrative activities that relate to her role as Chair, including but not limited to:

o Overseeing calendar appointments, and ensuring the Chair is prepared for meetings.

o Providing ‘right hand’ support in communication with staff and Board, scheduling meetings and providing administrative support as required.

 

· Governance and administrative support to the Overcoming MS Board

Provide governance and administrative support to the Overcoming MS Board of trustees, including:

o Scheduling Board, committee and Strategy meetings and making the necessary arrangements (eg booking venues, setting up virtual meetings via Teams/ Zoom).

o Preparation of documentation for meetings including circulation of agendas, compiling Board packs for the Board of Trustees and committee meetings, taking accurate minutes and co-ordinating follow up actions.

o Supporting the Chair and CEO in the recruitment and induction of new Trustees.

o Providing administrative support for working groups, for example, making arrangements for meetings, circulating agendas and papers.
 

· Internal HR administrative lead

Fully supported with external expertise, to provide administrative support for the team, including:

o Advertising vacant roles, coordinating recruitment, sifting applicants, arranging interviews.

o Onboarding new starters, including references, contracts, setting up new starters on the systems, inducting starters in organisational processes.

o Supporting ongoing team development including coordinating training, staff surveys and appraisals.

o Coordinating leavers, including exit interviews, leavers forms and relevant administration.

· Internal IT administrative lead

Fully supported by our external IT agency, to provide administrative support for the team, including:

o Regular meetings with IT agency to ensure correct licenses, equipment and protections are in place.

o Coordination of hardware and software for new starters, equipment provided and returned for leavers.

· Management of Overcoming MS contact enquiries

o Regularly check the Overcoming MS contacts mailbox and manage its contents, responding or delegating to Overcoming MS team members where appropriate, and ensuring follow up is completed.

o Manage the Overcoming MS telephone number to ensure queries are dealt with efficiently.

o Draw themes from regularly occurring queries, to make sure any trends are picked up and addressed effectively.

· General organisational support

o Provide ad hoc project management support to organisational improvement projects, including supporting project team meetings, developing project plans and tracking progress.

o Travel/ meeting arrangements – arrange meetings, attendance at conferences and book rooms and making travel arrangements as necessary.

o    Coordination with our outsourced storage facility.

o Policy support – maintenance of the policy tracker, coordinating the reviewing and updating of policies.

o Admin support for team meetings, oversight of the shared drive, central email lists.

o Lead relationship with our Employee Assistance Provider, including regular team reminders of services and other charity discounts.

o Proactively identify areas where improvements can help improve efficiencies, impact or wellbeing.

PERSON SPECIFICATION

 Experience (Essential (E)/ Desirable (D)

· At least 5 years’ experience in a senior PA/EA role (E)

· At least 5 years’ experience in writing Board minutes, supporting Boards and committees and other governance (E)

· Experience of effective engagement with senior leaders and stakeholders, both internal and external, at all levels (E)

· Experience of the charity sector (D)

· Working understanding of an organisation with a dispersed, remote team across a wide geography (D)

· Experience of supporting strategic and improvement projects (D)

· Experience of supporting HR or IT processes (D)

 

Education, Knowledge & Skills (Essential (E)/ Desirable (D)

· An excellent standard of written and spoken English and ability to communicate effectively with a range of people from diverse backgrounds (E)

· Excellent interpersonal skills (E)

· Excellent organisational, prioritisation and time management skills (E)

· Conscientious, with excellent accuracy and attention to detail, delivering high quality work (E)

· Proficiency in the full Microsoft Office suite, especially Teams, Outlook, SharePoint/OneDrive (E)

· Experience of using a variety of IT packages including databases and willingness to learn new IT systems (D)

· Awareness of charitable governance principles (D)

Personal attributes

· Calm and adaptable with an ability to work within a flexible and busy environment (E)

· Able to anticipate and problem solve with high levels of tact, diplomacy, discretion and ability to demonstrate absolute respect for the confidentiality of information (E)

· Comfortable working remotely and happy to travel, as needed, for meetings (E)

· Thrives as a team player but able to work on your own initiative, with minimal supervision (E)

· Reliable, resilient, committed and self-confident (E)

· A proactive approach to your work and are able to identify opportunities and solutions (E)

· Highly committed to safeguarding vulnerable people, equality, diversity and inclusion (E)

· Fully committed to Overcoming MS’s values (E)

· Experience of working within a charity and understanding of the charity sector (D)

Manage and deliver our place based programmes for young people.
 

Since 2022, we’ve been growing our place-based programmes in key regions across the country - communities full of potential, creativity and ambition, but where young people can face barriers to accessing the same networks and opportunities as their peers.

Our new strategy, Ambition 2030, puts these local programmes at the heart of helping young people build the future they choose. With almost one million young people currently not in education, employment or training (NEET), the need to create meaningful pathways into work and learning has never been greater.

Through our place-based projects, backed and funded by industry leaders, we are focusing on the young people who are most at risk of missing out on the benefits of school.

We believe earlier intervention is key to solving the NEET crisis. This means delivering opportunities to practise and apply skills in real-world contexts. Providing meaningful encounters with a wide range of industries and professionals. And meeting young people where they are to build their confidence.

We’re seeking a project manager to lead this work with our trusted industry partners, working in collaboration with employers, local and combined authorities, schools and charities. We are currently delivering Ignite projects in Blackpool, East Riding of Yorkshire, Liverpool, Middlesbrough, Northampton, Rochdale and London, and may take on additional projects in new locations.

Key responsibilities

• Lead our Ignite place-based programmes, managing workshops, employer engagement, and volunteer coordination, while ensuring local partners stay central to design and delivery.
• Oversee programme delivery, stakeholder relationships, coordination and logistics
• Through targeted interventions ensure the right workshops and people are in place to support young people to raise their aspirations, develop their skills and bridge the gap between education and employment

This role is a hybrid of strategic and operational work.

Please note, these projects follow The Talent Foundry delivery model of being facilitator-led and supported by industry volunteers. As the project lead you will not be facilitating or teaching workshops, or providing 121 support to students.

To read the full job information pack please download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. For safer recruitment purposes - please ensure your CV includes the month and date of your previous employment and includes information about any employment gaps. 

Safeguarding

We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.

Coeliac UK is seeking an experienced and proactive HR Manager to join our team.

Job Title: HR Manager
Contract Type: Permanent, Full-Time 35 hours p/w
Location: Head Office, High Wycombe (hybrid working available).
Salary: Specialist (SP2) Circa £46k per annum
Line Management: 1 FTE
Benefits: 36 days holiday (including bank holidays and our three-day Christmas closure), enhanced parental leave, private counselling service, professional development opportunities
Closing Date: 2nd November 2025 (early applications may be reviewed as received)

The Role:

The successful candidate will be working closely with the Chief Financial and Operations Officer to deliver high quality, commercially focused HR support. This role provides expert guidance on employee relations, including performance, disciplinary, grievance, absence and change management. The HR Manager will help shape and maintain employment policies, lead recruitment and onboarding, advise on compensation and drive DEEI initiatives. Coeliac UK is looking for a strong generalist with excellent interpersonal and communication skills, up to date employment law knowledge and confident using HR systems.

Key Responsibilities:

• Provide commercially focused advice and support to line managers on all Employee Relations issues in line with Company procedures including performance management, disciplinary, grievance, redundancy, change management, absence and sickness absence issues
• Develop and maintain company employment policies to comply with employment law and regulations
• Execute recruitment strategies and oversee the recruitment and onboarding process
• Advise senior management on compensation and benefits
• Lead annual surveys, including Employee Engagement, Mental Health, DEEI and Offboarding, with implementation of improvement opportunities.
• Identifying training needs, facilitating training sessions, and leading EDI initiatives
• Oversee day-to-day office operations with responsibility for managing the office environment. Coordinating and negotiating with vendors and service providers

About You:

We’re looking for a positive and confident person with excellent people and communication skills.

The ideal candidate will have:

• Strong generalist HR background and experience of complex HR issues including redundancies, dismissals, grievances and change management
• Good I.T skills, especially with MS Office and confident using HRIS
• Excellent inter-personal skills, able to build strong working relationships and communicate effectively with all levels in an organisation structure
• CIPD Level 5 qualification desirable

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.

Closing Date: 2nd November 2025 (early applications may be reviewed as received)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: People and Culture Manager, People Manager, Workforce Manager, HR Business Partner, HRBP, Human Resources Management, Senior HR Advisor,.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.

Start date: ASAP

Location: UK 

Application Deadline: 7 November 2025. Please note that applications will be reviewed on a rolling basis, so early submission is encouraged.

Job title: Development Manager

Working hours: 35 hrs per week 

Remuneration: £55,000 annually. Final salary will be negotiated based on skills and experience. 

ABOUT IWPR

Founded in 1991, the Institute for War and Peace Reporting (IWPR) is a non-profit organisation that works with independent media and civil society to promote positive change in areas of crisis and conflict. From Ukraine to the Philippines – via the Middle East, Africa, Latin America and Central Asia – we have trained tens of thousands of journalists and civil society activists and built many lasting organisations that remain independent to this day in Afghanistan, the Balkans, Africa and Asia.

THE ROLE 

The Development Manager will proactively develop programme ideas into winnable proposals and progress income from institutional donors as well as trusts and foundations. Reporting to the Global Development Director, the successful candidate will be a self-starter with the relevant experience, skills and relationships to develop a portfolio of prospects and grantmakers. You will work as part of a collaborative and friendly development team and work closely with programmes to develop new ideas and applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop new ideas for business development and submit to institutional and/or trusts & foundations as appropriate
• To work with programme teams to submit timely proposals in response to calls including proposal development and coordinating the proposal administration process
• Work closely with the programme teams to identify and respond to new opportunities for their portfolios and develop existing relationships in collaboration with IWPR programmes
• Contribute to the development team and overall organisational income targets
• Develop strategies for engaging new prospective donors – including foundations - through research
• Gather and share information on new potential funding and/or themes and contribute to the intelligence and MEL functions of IWPR with donor information and competitor mapping
• To contribute to the overall strategic development of the team including the MEL and networking functions

KNOWLEDGE, SKILLS AND ABILITIES

• At least 4 years of experience working in a similar role
• Significant and demonstrable experience of securing income from institutional donors, trusts and foundations
• Ability to work independently and as part of a remote team
• High quality verbal and written communication, problem-solving, critical thinking, attention to detail, and a desire to collaborate effectively with peers
• Proven successful experience in identifying and securing unpublished funding opportunities
• Ability to deliver high-level presentations to donors, clients and internal audiences

Applications will be reviewed on a rolling basis. 

Principals only. No calls please. Only those who have been selected for interviews will be contacted. IWPR will never ask for payment for recruitment.

IWPR is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, veteran status or pregnancy and maternity. 

Location: Islington (Hybrid)

Salary: £42,978 - £45,630 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Permanent

Closing Date: Tuesday 18th November 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Service Mannager at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Within the London Borough of Islington we run a comprehensive range of community based provision for survivors of all genders. At the core is our Independent Domestic Violence Advisor (IDVA) service which support those at the highest risk of harm.  We have a number of specialist roles and pan-borough project, which provide targeted support to providers and work closely in conjunction with partner services and work with over 500 survivors each year.

About the Role

We are looking for an exceptional leader to lead on delivery of our community based support within the London Borough of Islington. These services include core IDVA teams and additional specialist roles, often supporting survivors at the point of crisis and highest risk. You will take a lead role in ensuring the high standards we set are achieved and identifying where and how we can make improvements. You will lead on development and maintenance of effective commissioning relationships and be able to identify and develop opportunities for service enhancement and growth. This role requires in person working, mostly at our Head office in Camden, which may vary or change depending on service demands.

About You

You will have leadership experience in a VAWG or other service delivery organisation which includes management of different service elements. You will be comfortable with managing risk and a calm, reflective operational leader able to support staff who are often working in crisis response mode.  You will have used your experience of working in a service delivery environment to identify and implement service improvements. You will have good data literacy and eye for detail, particularly around service utilisation and reporting.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

The Head of Services will oversee the effective delivery, performance, and quality assurance of some of our mental health services in Tower Hamlets, Newham, and Redbridge.

What you'll do: 

• Lead and support Service Managers and Coordinators to deliver high-quality, client-centred services.
• Drive continuous service improvement and foster collaboration across teams and partners.
• Build and maintain strategic relationships with key stakeholders to enhance service delivery.
• Act as a Designated Safeguarding Officer, providing expert guidance to ensure client safety and staff compliance. 

See the job pack for full details.

Are you a compassionate and driven leader with a passion for delivering exceptional care?

This is a key position supporting the provision of high-quality residential, dementia, and nursing services. You’ll play a role in both strategic planning and the day-to-day running of the care home.

Key responsibilities:

- Develop and enhance care pathways for residential, nursing and dementia services and commission specialist support as required. Support quality audits, investigate safeguarding concerns and ensure action plans are implemented effectively.
- Ensure residents’ care plans and risk assessments are routinely reviewed.
- Deputise for the Registered Manager, ensuring compliance with statutory regulations.
- Ensure staffing levels are safe and in line with occupancy. Manage absence, performance and lead on initiatives to support the wellbeing of staff.
- Ensure adherence to statutory regulations (e.g. CQC, Health and Social Care Act, COSHH)

What you’ll need:

- Current registration with NMC Registered Nurse (Adult Nursing)
- Level 4 Leadership qualification (or commitment to achieve Level 4 L&M)
- Experience in a care home setting with complex elderly care
- Proven clinical leadership, quality assurance, and incident investigation skills
- Full UK driving licence

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 25 days’ paid holiday per year plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Life assurance of 3 times your salary
- Enhanced sick pay
- Paid carers and dependants leave
- Free on-site parking
- Free enhanced DBS check
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

Halsey House is set in the popular seaside resort of Cromer, on the Norfolk coast, set in a beautiful historic building which was used as a hospital in the First and Second World Wars. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We provide nursing, residential and day care, as well as specialist dementia care. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.

Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.

AKC Building Operations

• Oversee and manage the teams responsible for the reception, security and cleaning.

• To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.

• To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.

• To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.

• To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required. 

• To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.

• To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks. • To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available. • To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.

• To maintain and review equipment asset registers and update accordingly.

• Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.

• To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.

• Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.

• To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.

• Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.

• Support the relationships with the tenants of the AKC retail units.

• Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.

• Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC

• Liaise with other building managers on the KX Estate and maintain good neighbourly relations.

• Respond to emergency situations or other urgent issues involving AKC. 

AKC Building Administration

• To prepare an annual operational plan and budget for the AKC building management team.

• To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.

• To lead any supplier procurement processes related to building management.

• Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.

• To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.

• To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.

• Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.

• To own the AKC building management risk register ensuring that it is up to date at all times.

• To attend the AKF(UK) Property Committee meetings

• Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.

• To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan

AKC Events

• To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.

• To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently. 

People Management

• Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.

• Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.

• Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.

• Identify staff with potential for advancement and, as part of succession planning, contribute to their development.

• Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.

Carry out any other duties as assigned by the Head of Kings Cross Properties. 

Qualifications

• A degree in Facilities Management or similar qualification would be an advantage.

Experience

• Experience of staff management

• Experience of managing third-party contractors

• Experience in managing complex mechanical, electrical and plumbing systems

• Experience of managing planned preventative maintenance for hard and soft services

• Experience of working in a complex, multi-stakeholder environment

• Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.

• Experience of identifying trends and developing/implementing management reports.

• Experience in a similar field e.g. school, university or charity.

Skills

• Good interpersonal, customer care and liaison with a wide range of stakeholders

• Ability to explain technical issues to non-technical personnel.

• Ability to work both strategically and operationally.

• Ability to successfully manage time, plans and other related tasks.

• Ability to continuously meet targets and surpass expectations.

• Ability to lead, inspire and motivate a team to meet objectives.

• Excellent written and verbal communication skills in English.

• Good presentation skills.

• Excellent communication skills and able to communicate with internal and external customers.

• Commercially aware with good negotiating skills.

• Excellent client facing skills with the confidence to deal with people at all levels.

• Capable of working independently and collaboratively as part of a wider team.

• Good numeracy and presentation skills.

• Self-motivated, action-focused and with a proactive approach.

• Ability to always maintain a professional appearance and approach.

• Proven ability to deal with change. 

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

We're seeking a Scheme Manager to join our Specialist Housing team covering maternity for approx. 12 months (until the end of January 2027).

This is a multi-site role across three Retirement Living Schemes for over 55s in Wigston, Leicestershire:

Scheme Manager – Fixed Term Contract
Salary: £26,929 per annum 
Hours: 35 hours per week
Term: Fixed term (maternity cover) for approx. 12 months
Based: Jasmine Court, South Wigston, LE18 4TR
Covering: 

• Jasmine Court, South Wigston, LE18 4TR (25 hours per week)
• Bushloe Court, LE18 2NG and Parlour Court, LE18 2DD (10 hours per week)

Our places are leasehold schemes where residents live independently, and Midland Heart manage housing/property related services.

As a Scheme Manager, you'll be responsible for the day-to-day management of the scheme, including, but not limited to:

• Delivering an excellent housing management service by ensuring that repairs, grounds maintenance and environmental services are coordinated effectively and delivered to a high standard.
• Ensuring the scheme is safe for residents by completing regular compliance checks including health & safety, building safety & fire safety, in line with regulatory requirements.
• Developing and maintaining positive relationships with our residents, interacting with them regularly to ensure their needs are understood and key messages are delivered.

Our ideal candidate? We're looking for a person who is able to engage and communicate with a variety of people, including residents, contractors and colleagues, who is passionate about delivering a brilliant service. Your application will also demonstrate:

• Previous experience of working in a customer facing role – experience of working with older people is preferred but not essential.
• Previous experience of applying building safety practices such as health & safety, building safety & fire safety checks.
• The ability to manage your time and workload effectively and be able to easily adapt to changing demands.
• Practical IT skills, including Microsoft Office and in-house systems.
• Level 3 Housing Management qualification or the willingness to work towards one.

Our residents value face-to-face interaction and so the successful candidate will be based on site at Jasmine Court with regularly visits to Bushloe and Parlour Court. There may be times you're required to travel to our Birmingham City Centre office to attend training, team meetings etc.

Who is Midland Heart? We're one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you'll find a supportive and rewarding workplace where great people thrive.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Closing Date:16 November 2025

Interested?
Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can upload a CV and Covering Letter, which show us that you have what it takes to make a success of the role.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

Job Title: Services Manager (Penny Brohn UK for GenesisCare)
Ref: SM449
Contract: Permanent
Hours: 30 hours a week (worked over 4 days) with the potential increase to 37 hours after one year
Salary: £37,000- £39,000 pro rata
Location: Home based with travel to the GenesisCare centres across England and the Penny Brohn UK National Centre in Bristol. Candidates will be based within reasonable travelling time to the majority of the 14 GenesisCare centres. Across southern and central England.

About Us

Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)

Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.

Penny Brohn UK have been working in partnership with GenesisCare UK, a private healthcare company, since 2013. We deliver an integrated cancer care approach which includes complementary treatment support and lifestyle advice for patients undergoing chemotherapy and radiotherapy at all of their 14 centres across the UK. For over 40 years, Penny Brohn UK has supported people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible.

The role

As Services Manager, you’ll lead a team of 8 Wellbeing Consultants across GenesisCare centres in England. You’ll play a key role in recruitment, induction, and ongoing development of staff and therapists, ensuring high quality, compassionate care for people living with cancer.

Key Responsibilities:

• Lead and support a team of Wellbeing Consultants
• Conduct regular site visits, role observations, and audits
• Assist recruitment, induction, and training of new staff
• Ensure quality assurance and safe practice across the service
• Deputise for the Head of Services when required

The individual we are looking for will have:  

• Recent experience supporting people in a clinical setting
• Proven experience of managing remote teams
• Strong leadership, communication, and organisational skills
• Experience in training delivery and evaluation
• A relevant healthcare or professional qualification (e.g. Nurse, counsellor)

In return for your hard work and dedication you will enjoy a wide variety of benefits including:

• 30 days holiday plus 8 bank holidays (pro rata)
• Enhanced sick pay after six month’s service
• Auto enrolment into the Penny Brohn UK pension scheme
• Free Life Assurance
• Family friendly policies with enhanced maternity and paternity leave after one year of service
• Specsavers Corporate eyecare test
• Cycle to work scheme

Thank you for considering Penny Brohn UK, we look forward to hearing from you!

Timetable for appointment
Closing date: Friday 7 November 2025 at 9.00am
First interview: Via Teams on Thursday 13 November
Second interview: In person on Thursday 20 November at Penny Brohn UK National Centre
Start date: To be agreed upon appointment with successful candidate

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

No agencies please.

Operations Manager

Location: Shrewsbury House Youth and Community Charity  (The Shewsy), Everton, Liverpool
Hours: 36 hours per week
Salary: Competitive
Responsible to: Chief Executive Officer

About The Shewsy

Shrewsbury House, known locally as The Shewsy, is a long-standing youth and community centre at the heart of Everton. We are committed to creating real and lasting change for local young people and families.

Our vision is to be the North West’s leading youth provision, guiding the young people of The Shewsy to grow, achieve, and be the best they can be. Our mission is to provide a safe, welcoming space where young people and the wider community can grow in confidence, skills, spirituality, and ambition, helping to make Everton a place of opportunity.

The Role

We’re seeking an experienced and motivated Operations Manager to ensure The Shewsy runs smoothly and safely. You’ll lead on operations, compliance, HR, administration, and health & safety,  helping to deliver excellence in everything we do.

You’ll support the CEO with governance, systems, and resource management, and contribute to fundraising and partnership development. This is a leadership role for someone who holds high standards, thrives on structure, and is motivated by making a genuine difference in a community that deserves the very best.

Key Responsibilities

• Oversee day-to-day operations, ensuring efficiency, safety, and quality.
   

• Lead on health & safety, compliance, and risk management.
   

• Manage building maintenance, contractors, and facilities.
   

• Support grant applications, fundraising, and project reporting.
   

• Line manage administrative staff and support HR processes.
   

• Build partnerships with schools, funders, and community organisations.
   

• Coordinate logistics for events, trips, and residentials.
   

• Support monitoring, evaluation, and impact reporting.
   

• Promote The Shewsy’s values and positive culture across the team.
   

• Deputise for the CEO when required.
   

About You

Essential:

• Strong operational or project management experience in the charity or not-for-profit sector.
   

• Knowledge of safeguarding, health & safety, and compliance.
   

• Experience managing budgets and supporting HR processes.
   

• Excellent organisational, communication, and interpersonal skills.
   

• Ability to lead and motivate a small team.
   

Desirable:

• Experience in the youth or community sector.
   

• Recognised qualification in Youth Work or a related field.
   

• Experience in fundraising or bid writing.
   

• Understanding of working in areas of high deprivation.
   

Why Join Us

At The Shewsy, you’ll join a passionate, supportive team making a tangible difference every day. This is an opportunity to apply your leadership and operational expertise to an organisation with a proud history and an exciting future.

About Tutor The Nation

Tutor The Nation (TTN) is an education charity on a mission to make high-quality,  one-to-one tutoring accessible to every young person, regardless of background. We’re a growing education charity connecting volunteer university students and graduates with pupils from under-resourced schools for free, one-to-one online tutoring at GCSE and A-Level. Together, we’re closing the attainment gap and helping to make education fairer.

We’re looking for a Programme Delivery Manager to help us grow our impact and ensure every tutor, pupil, and school we work with has the best possible experience.

The Role

As Programme Delivery Manager, you’ll be leading the delivery of our tutoring programme and helping shape its future as we grow.

You’ll build strong relationships with schools, support hundreds of volunteer tutors, and make sure our pupils receive effective, and impactful online tutoring sessions.

Location: Hybrid – 3 days a week in our central London office
Contract type: Full-time, permanent (37.5 hours per week)
Salary: £34,000–£39,000 (depending on experience)
Closing date: Apply by 5 November 2025, 11:59pm
Start Date: ASAP

What You’ll Do

• Manage the full journey of our tutoring programme, from onboarding schools and pupils to matching tutors and ensuring sessions run smoothly.

• Build and maintain strong relationships with 25+ partner schools and bring new ones on board.

• Oversee 300+ volunteer tutors supporting their continued engagement.

• Lead safeguarding across the charity as the Designated Safeguarding Lead (DSL).

• Use data and feedback to improve our processes and measure our impact.

• Collaborate with our small, friendly team to drive long-term growth and strategy.
   

About You

You’ll be someone who’s:

• A confident relationship builder and communicator who enjoys working with a wide range of people.

• Highly organised, adaptable, and calm under pressure.

• Experienced in managing partnerships, volunteers, or programmes.

• Knowledgeable about safeguarding and child protection.

• Comfortable using data to make decisions and improve outcomes.
   

Benefits and Working Environment

• 25 days’ holiday + bank holidays (rising to 28 after two years).

• An extra day off for your birthday.

• Flexible arrangements around Christmas.

How to Apply

Apply by 5 November 2025 (11:59pm). Please note that the interview dates below are provisional and subject to change. 

• Online first-round interviews: 13–18 November

• In-person second-round interviews: Week commencing 24 November
   

This role does not offer visa sponsorship. Candidates must have the right to work in the UK.

READY TO DRIVE A SOCIAL ENTERPRISE FORWARD?

MOTIVATED BY PURPOSE, NOT JUST PROFIT?

GOT A GREAT EYE FOR DETAIL?

WE’RE RECRUITING A GENERAL MANAGER...

Can Do is a start-up using digital technology to create social change. Founded by award-winning social entrepreneur Mark Johnson MBE, Can Do is building an innovative platform to help vulnerable people take control of their lives and access the services they need.

Mark is looking for a General Manager to work alongside him. Mark is an entrepreneur and creator. To balance this, he needs someone steady, organised, and practical to turn ideas into plans and keep the day-to-day operations running smoothly.

He’s looking for someone who:

· Has experience of general/project management in a social enterprise or start-up

· Is calm, steady and level-headed

· Has meticulous attention to detail and is a practical organiser who gets things done

· Can use digital and AI tools to simplify processes

· Is empathetic and purpose-driven to help people

The role is flexible – full-time, part-time, or a great option for someone returning to work.

This isn’t just another job, it’s a chance to help build a start-up with huge potential to scale.

Think this sounds like you? Let’s start a conversation.

WHO WE ARE.

Can Do is a start-up using digital technology to create social change. Founded by award-winning social entrepreneur Mark Johnson MBE, Can Do is building an innovative platform to help vulnerable people take control of their lives and access the services they need.

Our mission is to put power back where it belongs: with the people who use services. Because we believe that if you think you can, you can.

THE ROLE

Mark is looking for a General Manager to work closely with him. He is an entrepreneur and creator. To balance this, Mark needs someone steady, organised, and practical to turn ideas into plans and keep the day-to-day running smoothly.

This is a start-up role: exciting, busy, and varied. There’s a lot to do, and you’ll need to be efficient, flexible, and ready to roll up your sleeves.

It’s about working with purpose, building something new, and making a real difference.

WHO WE’RE LOOKING FOR

· Someone with experience in project management, operations, or general management in a social enterprise, or small start-up

· A meticulous and practical organiser who enjoys making things work and getting things done

· Someone who wants to work with purpose, helping build a socially oriented organisation

· Efficient, empathetic, and comfortable juggling a wide range of tasks

· Tech-savvy and confident using AI/digital tools to make processes simple and efficient

· Flexible: this role could be full-time, part-time, or suit someone returning to work

WHAT YOU’LL DO

· Project management: Plan and manage projects from start to finish, making sure deadlines are met and everyone delivers on their part.

· Meetings and follow-up: Organise and run management meetings, keep notes, and make sure agreed actions happen.

· Governance: Oversee compliance and act as Company Secretary, keeping records accurate and up to date.

· Finance: Use Xero and work with accountants/bookkeepers to oversee budgets, accounts, and financial reports so the numbers are always clear.

· Fundraising and business development: Support funding applications, proposals, and relationships with partners to bring in new opportunities.

· Operations: Keep the day-to-day running smoothly — from diary management and HR basics to coordinating contractors.

· Communications: Maintain simple but effective comms, updating the website and keeping social media active.

SKILLS & QUALITIES

· Strong organisational and project management skills

· An excellent writer, whether contracts, bids or public facing materials

· Experience of operations, governance, and finance oversight in a small organisation, ideally a social enterprise or startup

· Confidence managing budgets and financial reporting (not a finance role, but able to keep track)

· Able to communicate clearly and keep people focused

· Empathetic, socially minded, and committed to putting people first

· Steady, reliable, and happy working in the background to let others thrive

EQUALITY & DIVERSITY.

Can Do welcomes applications from people with lived experience of social challenges. We are committed to ensuring diversity and inclusion in our recruitment process and workplace culture.

Assistant Store Manager

Salary£14,285.70 per annum

LocationThetford

Weekly Hours22.5

The Vacancy

Job Title: Assistant Store Manager

Location: Thetford

Salary: £14,285.70 per annum

Weekly Hours: 22.5

Reference: YMC1131800

Are you an experienced retailer?

Do you want to try a new type of retailing in Charity where you can support and deputise for a Store Manager raising money to help change young people’s lives?

You will work alongside paid staff and volunteers, proud of everything you achieve together at the heart of your local community and raise money for an amazing charity. If this excites you then we have a fantastic opportunity in our  store.

As an Assistant Store Manager, you will play a key role in the stores success. You will be highly organised with experience of merchandising, stock rotation and excellent customer service. You will work effectively and efficiently to maximise income for the shop and promote the work of YMCA within the local community. You will deputise for the store manager when needed and work in an environment that presents challenge and meaning.

Why join YMCA England & Wales?

You will have the opportunity to work in a role that is varied and stimulating, supporting the manager and shop team to represent and serve your local community. You will get real autonomy working with your Store Manager using your entrepreneurial skills to raise money and represent YMCA in your area.

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England & Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, you will be joining an amazing team and receive support and guidance from your Store Manager and Area Manager.

 At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

As an employer committed to inclusivity we welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian, and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.