Quality officer jobs in newcastle

Senior Finance Officer

14 hours per week

As our Senior Finance Officer you will contribute to Career Ready’s finance and operations function by providing high quality financial support to the charity. Working as part of a small team of three, you will perform core finance tasks and will support the Head of Finance and Operations with budgeting, reporting and auditing activities.

Main responsibilities and accountabilities

Bookkeeping and Accounting

• Ensure transactions are properly recorded and entered into Xero Accounts
• Assist with the annual audit
• Maintain financial files and records
• Manage and reconcile the accounts payable and accounts receivable
• Process payable invoices and staff expenses in line with fortnightly payment runs
• Perform credit control for maximum debt recovery
• Reconcile the bank statements for review the Head of Finance & Operations
• Assist with the preparation of annual budgets, forecasts and budget monitoring reports

Support to the Partnerships and Income Teams

• Collating financial information for funding applications as required
• Monitoring expenditure on grant-funded programmes
• Preparing financial reports on receivable grants as required
• Maintain electronic files of funding agreements and contracts

Payroll

• To support with the administration of monthly salaried payroll for staff, and internship payroll throughout Jun-Sep each year
• To raise monthly salary journals for review by the Head of Finance & Operations
• To process payroll payments via online banking portals

Essential skills and experience required

· Fully or part qualified – AAT, ACCA or CIMA or qualified by experience

· Clear understanding of financial controls, compliance, and reporting frameworks

· Intermediate to advanced knowledge of Microsoft Excel

· Ability to prioritise and meet competing deadlines

· Previous experience of computerised accounting and payroll e.g. Xero

· Previous experience of payroll administration that includes maintaining confidential data

· Ability to work as part of a team as well as on own initiative.

· Excellent attention to detail and high numeracy

· Ability to communicate financial information to different audiences

· Problem-solving ability

Desirable skills and experience

· To have an understanding of Charity Finance.

· Experience of working in a finance function in a charity

Salary and Benefits

Salary: £32,000 to £38,000 per annum FTE (pro rata for part time), depending on qualifications/experience

14 hours per week.  Career Ready is committed to supporting condensed/flexible working patterns

Permanent and remote

You will be rewarded with the following benefits:

· 6% contribution to personal pension plan, subject to 3% employee contribution.

· Annual leave: 27 days per annum plus bank/public holidays (pro rata for part time). The charity is also closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays

· Cycle to Work Scheme

· Access to both our Reward Gateway Portal and an Employee Assistance Programme.

· Flexible working

· Work from home allowance and paid travel expenses.

We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. In accordance with our commitment to safeguarding, offers of employment are subject to completion of a DBS check. 

Full details can be found in the candidate pack.

Timetable

Applications close at 9am on Monday 21 July 2025

Please note that the closing date may be brought forward if we receive strong applications.

Reporting to: Head of Services

Location: Home based with some travel across England, Scotland and Wales

Hours: Full time 37.5h per week, however part time working can be considered 

Contract Duration: 12-month fixed term in the first instance

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of our continued growth, this role will support the Head of Services – Grant Making in delivering essential services for the Trust and its colleagues.

This is an excellent opportunity for a highly organised and motivated individual who thrives in a fast paced and dynamic environment.

Role Purpose: The Grant Operations Officer plays a pivotal role in ensuring the smooth operation of the charity's grant giving functions.

Key responsibilities:

And will act as a daily point of contact between the Grant administrator & the Trust, ensuring the Head of Services is appropriately updated. 

• Build strong, transparent, appropriate relationships with British Gas and Centrica, and act as a liaison on a day-to-day basis with project teams.

• Identify, recognize & respond to issues or opportunities as they arise. 

Direct grant scheme: Debt Write Off & Financial Assistance Payments, White Goods & Money Advice - administration & monitoring:

• Support the Head of Services with the debt write off and all programmes including working with Third party contractors as appropriate.

• Work with the Head of Services to build strong relationships with Third Party administrator(s).

• Work closely with British Gas & other third-party contractors to understand their operational process for vulnerable customers, applications and referrals as well as any dependencies.

• Support BGET’s understanding of money and advice sector across England, Scotland and Wales, including sharing policy knowledge and sector developments within the 3 nations.
• Contribute to new initiatives with British Gas and grant giving programmes.

· Support the effective management of the Trust’s grant programmes across England, Scotland and Wales, including:

• Build & manage positive relationships with the grant assessment team and British Gas internal teams. 

• Providing appropriate support to ensure the direct grant programme runs efficiently and effectively, with grant funding distributed to budget and schedule.

• Undertaking both face to face and virtual monitoring visits of the helpline and application portal and assessment teams – including ongoing KPI and impact evaluation process, creating comprehensive follow-up reports including end of grant reports.

Reporting & Contract Management:

• Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the Head of Services.

• Ensure accurate data is in place for year-end reporting, quarterly and including assisting Head of Services with quarterly and End of Year Board reporting.

 Reporting & Contract Management: 

• Identify risks to delivery and work with the grant administrator to help resolve any challenges with delivery that impact on the grant obligations.

• To work with internal and external monitoring and evaluation specialists, to gain impact and understanding of the effect of our funding schemes.

Knowledge Sharing

• Identify and develop opportunities to work collaboratively and share learning.

• Ensure case studies and other content is collated from grant recipients to share through our channels.

Please note the employee will be required to undertake any reasonable work or task requested by the Trust, this will include occasional travel, potentially overnight, in England, Scotland and Wales. 

Desirable Experience: 

• Experience of working with positive, equitable partnerships. 

• Experience in using Grant Management Software including reporting systems and dashboards.
• Ability to manage multiple tasks effectively without compromising on quality or efficiency and be able to adapt to changing demands.

Skills and Knowledge: 
Essential: 

• Excellent written communication skills, with the ability to build effective working relationships 

• Accuracy and attention to detail with a methodical approach.

• Flexible approach to changing circumstances, prepared to re-order priorities as required.

• Practical “can do” approach with ability to manage multiple work streams. 

• Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems. 

• Excellent analytical & numerical skills with the ability to interpret data and share insights. 

Desirable:

• AI & CRM experience.

• Stakeholder management experience. 
• Understanding of OFGEM WHD regulatory requirements.

Please note that we are not working with third parties for this vacancy and therefore speculative CVs will not be accepted.

We are unable to offer sponsorship and a valid and current right to work in the UK is a requirement for this role.

Employer Policy Specialist

Working Hours: 0.6FTE (full-time equivalent 37.5 hours). There is a degree of flexibility surrounding the working hours which will be determined by the demands of the role.

Salary: 0.6FTE: £40,658 (the full-time equivalent salary is: £67,763).

Start Date: 1st September 2025.

Reporting to: Director of Public Affairs & Policy

Deadline for applications: Friday 18th July 2025, 5pm

Interviews: Interviews will be conducted online on Thursday 24th July

Overview

The DfE has nominated CST as the employer representative for academy trusts for specific purposes (for example, the school support staff negotiating body).  The postholder will be required to work directly with the Department for Education at a senior level to undertake the duties associated with this employer representative role.  CST also wishes to strengthen its support to members on wider matters of employer policy. There is significant scope to shape and develop this role.

Key Responsibilities

• Have a detailed understanding of the terms and conditions of employment of teaching and support staff and the workforce issues affecting the education sector, particularly those influencing recruitment and retention of staff.

• The ability to build relationships with key stakeholders (members, senior DfE officials and ministers) and work closely with other employer representative organisations.

• Working closely with the CEO and Deputy CEO, build relationships at senior level with trade unions (leadership, teacher and support staff unions).

• Lead on developing CST’s employer policy and guidance, working with our members and commanding their support and respect, and working closely with the policy team.

• Support the Chief Executive, Deputy Chief Executive and Director of Public Affairs and Policy to influence and respond to government policy in respect of employer policy, including drafting responses to government consultations and being our representative on the DfE’s formally constituted groups.

• Provide professional support and guidance to members on matters relating to employer policy, within the restrictions of what we are insured to do as a professional body.

• Support our HR professional community.

• Speak with authority at events and conferences as CST’s nominated representative on employer policy.

• Offer support to the wider CST policy team in other areas that fall within the postholder’s experience or expertise. This may include occasionally deputising for other team members for example covering for annual leave or sickness absence.

• Any other duties and responsibilities that may be delegated by the Chief Executive, Deputy Chief Executive or Director of Public Affairs and Policy from time to time.

Essential Skills and Experience

• Likely educated to degree level (or holding a similar professional qualification or experience) with significant knowledge and experience of employment matters within the education sector and employer policy.

• The ideal candidate will have experience working at senior level likely within an educational, policy or consultancy setting. Knowledge of schools and the trust sector is essential as is the ability to respond to issues in a way which conveys the practical realities of working in schools.

• A sound understanding of the differences between academy trusts and the maintained sector.

• Secure knowledge of legislation, regulations and policy that affect school trusts.

• Authority and gravitas with the ability to speak up at meetings with senior officials with the required diplomacy and at all times with the members’ interests in mind.

• People-centred, with excellent relational skills, adept at forming and maintaining positive relationships with colleagues, members and senior external stakeholders (including policy makers, employer representative organisations and trade unions).

• Output focused, able to execute a range of communications across channels efficiently.

• Fluent and precise, an excellent communicator who writes well.

• The ability to analyse detail and distil key points, identifying matters of concern or interest to school trusts.

• Highly organised, with the ability to prioritise and work to tight deadlines, including turning around high-quality responses to members and DfE in short timescales.

• Someone who embodies the Nolan Principles and acts with integrity and discretion.

• Aligned with CST’s aims to promote education for public benefit.

• Skilled at working remotely as part of a close-knit team. Whilst this position is remote (home-based) there will be the requirement to attend in person meetings from time to time.

Salary: £32,000 – £39,000
Contract: Permanent, full-time
Closing date: Rolling
Location: Hybrid / Home-based
Benefits: Flexible working options, with the option to be based remotely in the southern region, and compressed/part-time hours considered.

Are you a passionate fundraiser looking for an opportunity to step into a Senior Fundraising Officer role? We’re thrilled to be working with the amazing Lifelites, a charity dedicated to transforming the lives of children with life-limiting conditions as they look for a driven Senior Engagement and Fundraising Officer to join their team.

This is an exciting opportunity to play a key role in developing and delivering high-quality supporter engagement strategies, with a particular focus on corporates, membership organisations (including Freemasonry), and special interest groups. You’ll lead on stewarding existing supporters, creating meaningful partnerships, and securing new opportunities for income generation and brand visibility across the southern half of England and Wales.  

This role would be perfect for someone with a track record of securing support from individuals, corporates, or community groups, who’s ready to step up into a more strategic, outward-facing role.

To be successful in the role of Senior Engagement and Fundraising Officer, you will need:

• Proven experience in managing and developing successful fundraising or partnership relationships with individuals, community groups, or corporates.
• Excellent written and verbal communication skills, including public speaking and presentation delivery.
• A track record of delivering stewardship programmes that encourage repeat giving and long-term engagement.

If you would like to have an informal discussion, please call and ask to speak to Jake.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity on our website.

If enough applications are received, the charity reserve the right to end the application period sooner.
 

Come and join us and be part of a mission to save lives and end economic abuse forever!

In 2024, a staggering 4.1 million UK women experienced economic abuse at the hands of their current or former partner. The rising cost of living has only exacerbated the devastated impact of this form of domestic abuse. 

Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it.

Since our founding in 2017, we’ve proudly campaigned successfully for the recognition of economic abuse in UK law and influenced wide-ranging systemic change to transform responses to it. We're now entering an ambitious new phase, and we’re seeking a dynamic, strategic and values-led Head of Income as part of the Senior Leadership Teamto help drive it forward.

This is a critical time for SEA. With a bold three-year strategy now in place, we’re looking for an experienced income-generation leader to oversee and diversify our income streams — across high-net-worth giving, corporate partnerships, trusts and foundations, and earned income through consultancy and training. As a key member of the Senior Leadership Team, the Head of Income will play a vital role in shaping the future of the organisation and enabling us to scale our impact.

The Head of Income will lead a talented team, including our Senior Fundraising Manager (trusts and foundations) and Corporate Development Manager (strategic multi-stakeholder partnerships), and collaborate closely with our CEO, Trustees and earned income delivery teams (consultancy and training) whilst also being hands on in relationship development. Your approach will be collaborative, survivor-centred and driven by SEA’s values. We are particularly interested in hearing from candidates with strong experience in high-value fundraising and/or commercial income generation.

What we’re looking for in the Head of Income

• Proven success in income generation from high-net-worth individuals and/or corporate partners
• Strategic mindset with the ability to lead and grow multi-stream income
• Experience of working in a small, agile organisation and line-managing high-performing teams
• Experience of working at Senior Leadership Team level, or readiness to step into the role
• A confident communicator with strong relationship-building skills
• A commitment to SEA’s feminist ethos, values and mission
•  

What we offer the Head of Income

• 25 days annual leave + 5 wellbeing days + bank holidays
• Home-based and flexible working options
• Reflective practice and wellbeing support
• 5% employer pension contribution
• Enhanced family leave, carers leave, sick pay
• A dynamic, purpose-led team where your impact is tangible

How to apply for the SEA Head of Income

Charlotte Wilmot at Eardley Wilmot is managing this appointment on our behalf and will support you with your application. Please send your CV to her directly in the first instance or here to her via Charityjob. You will then also be asked to complete a short anonymised application form via the Surviving Economic Abuse website. Charlotte will guide you through that step and a link to the form will be provided. 

The deadline for receipt of completed application forms is midnight on 28 July 2025.

SEA is proudly survivor-centred and committed to equity, diversity and inclusion. We particularly welcome applications from minoritised and marginalised communities, and we guarantee interviews for disabled applicants who meet the essential criteria. We also welcome job share applications as a joint application. 

First nterviews will be held week beginning 4 August 2025 (held online – questions will be shared in advance). 

We really look forward to hearing from you.

The National Landscapes Association represents the UK’s 46 National Landscapes – legally protected places where nature and people thrive together. We lead and champion action to protect and restore these special landscapes for the benefit of everyone.

We’re looking for a Data and Evidence Officer to support our work on the Gower Landscape Connections project and across the wider Association. If you’re passionate about using data to tackle the climate and nature crises, and can turn complex information into powerful insight, this could be the role for you.

You’ll be responsible for sourcing, analysing and mapping ecological, climate and socio-economic data to inform practical conservation planning. Working closely with the Gower team, as well as the Association’s Nature-based Solutions programme, you’ll help develop systems that drive landscape-scale action. You’ll also play a central role in maintaining and evolving our GIS tools, supporting bids for major nature recovery funding.

We’re looking for someone with experience handling both statistical and spatial data, who communicates clearly and can collaborate across teams. You should be as comfortable working with detailed evidence as you are thinking strategically about long-term impact. If you care deeply about nature, evidence, and equitable solutions, we’d love to hear from you.

Swyddog Data a Thystiolaeth – Cysylltiadau Tirwedd Gŵyr

Mae Cymdeithas Tirweddau Cenedlaethol yn cynrychioli 46 o Dirluniau Cenedlaethol y DU – lleoedd sydd wedi’u diogelu’n gyfreithiol lle mae natur a phobl yn ffynnu gyda’i gilydd. Rydym yn arwain ac yn hyrwyddo camau i ddiogelu ac adfer y tirweddau arbennig hyn er budd pawb.

Rydym yn chwilio am Swyddog Data a Thystiolaeth i gefnogi ein gwaith ar brosiect Cysylltiadau Tirwedd Gŵyr ac ar draws gwaith ehangach y Gymdeithas. Os ydych chi’n angerddol am ddefnyddio data i fynd i’r afael â’r argyfyngau hinsawdd a natur, ac yn gallu troi gwybodaeth gymhleth yn fewnwelediad pwerus, gallai’r rôl hon fod yn addas i chi.

Byddwch yn gyfrifol am ddod o hyd i ddata ecolegol, hinsawdd a chymdeithasol-economaidd, ei ddadansoddi a’i fapio i lywio cynllunio cadwraeth ymarferol. Gan weithio’n agos gyda thîm Gŵyr, yn ogystal â rhaglen Atebion yn Seiliedig ar Natur y Gymdeithas, byddwch yn helpu i ddatblygu systemau sy’n sbarduno gweithredu ar raddfa dirwedd. Byddwch hefyd yn chwarae rhan ganolog yn y gwaith o gynnal a datblygu ein hoffer GIS, gan gefnogi ceisiadau am gyllid ar gyfer adfer natur.

Rydym yn chwilio am rywun sydd â phrofiad o reoli data ystadegol a gofodol, sydd yn cyfathrebu’n glir ac yn gallu cydweithio ar draws timau. Dylech fod cystal wrth weithio gyda thystiolaeth fanwl ag ydych chi wrth feddwl yn strategol am effaith hirdymor. Os ydych chi’n poeni’n ddwfn am natur, tystiolaeth, ac atebion teg, hoffem glywed gennych.

Events Officer
Reference:JUN20252370
Location: Flexible in UK
Salary: £30,075.00 - £32,108.00 Per Annum
Contract: Fixed term until 31st March 2026
Hours: Full-time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

The Events Officer is a pivotal member of the Events HQ team, responsible for assisting with the planning, coordination, and execution of a diverse portfolio of events as outlined in the Events HQ roadmap. This includes providing expert consultancy to the wider organisation, ensuring a unified and professional approach to all event activities.

Collaborating with specialists across the charity and the Brand and Marketing directorate, you will support the development and maintenance of logistical and administrative frameworks that enable successful event delivery. By leveraging your expertise, you will help create events that inspire action and align with the charity’s strategic outcomes.

What's the role about?

Working in a dynamic and collaborative environment, you will play a critical role in delivering audience-focused events that engage supporters, members, and stakeholders. This includes high-value cultivation events, engagement initiatives, and webinars. You'll work closely with the Events HQ team to develop comprehensive project plans, conduct thorough risk assessments, and ensure seamless on-the-day logistics, guaranteeing a high-quality experience for all participants.

A key aspect of the role involves building and maintaining strong relationships with a wide range of stakeholders, including internal teams, external specialists, suppliers, and partners. You will act as a key liaison for speakers, providing necessary briefing materials and training, especially for online event delivery. Your ability to inspire and engage others is essential to the successful execution of events.

The role demands significant expertise in event logistics, from initial planning and risk management to live event operations. You will be a strong project manager, adept at handling both proactive and reactive tasks with a solutions-focused approach. You'll be skilled in using databases and CRM systems to manage relationships, as well as tools for budget and supplier management, ensuring the efficient allocation and oversight of resources.

Through your work, you will contribute significantly to the charity’s mission, engaging more diverse audiences and encouraging them to take action for nature through time, money, voice, and choice. Your dedication to excellence and strategic impact ensures that all events achieve their desired outcomes and uphold the organisation’s values.

Essential skills, knowledge and experience:

• Demonstrable experience of supporting and leading on elements of events of varying sizes - including events for over 1,000 people, including high-value cultivation events, engagement events, and webinars.
• Strong project management skills with the ability to manage multiple events simultaneously, meet deadlines, and adapt to changing priorities.
• Experience of delivering online events to over 500 attendees, including live polling, panel discussion and working with production companies

Desirable skills, knowledge and experience:

• Experience in managing and prioritising multiple objectives, workstreams and communication priorities.
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with a diverse range of stakeholders.
• Comprehensive understanding of event logistics, including risk assessment and health and safety considerations.
• Knowledge of marketing and communications strategies related to event promotion and audience engagement.

Additional information:

As part of event delivery there will be some evening and weekend working, including late night/early hours set up occasionally.

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Wed, 9th Jul 2025

We are looking to conduct interviews for this position from 16th July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

This role will require completion of a DBS/PVG/Access NI in addition to the standard pre-employment checks.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

We work with unaccompanied asylum-seeking young people to support them to transition to adult life in the UK, feeling fully supported, equipped, and confident of their independent living skills and sustainable capability to flourish. 

You will welcome each person into a place they can call home, encouraging them to decorate their rooms and explore their local area. These houses, shared with other UASCs, offer comfort and stability throughout what can be a challenging period of asylum claims and settling into the UK.

We are looking for somebody who can foster a supportive community of friends across nationalities through weekly gathered activities, such as football, cricket, and dinners.

About the opportunity

Are you passionate about using data to create change for children and young people in education? We are looking for a Data and Insights Manager to lead the ongoing development of our Salesforce CRM and help us make the most of our data to achieve our charity mission.

At Action Tutoring, data is central to everything we do. With an evidence-based culture and impact at the centre of our strategy, gathering and analysing high-quality data is a key priority.

Our highly customised Salesforce database supports every aspect of our work—capturing and managing data from volunteers, pupils, schools, and tutoring sessions. As Data and Insights Manager, you will make sure our system remains fit for purpose and help turn data into meaningful insights that can inform decision-making.

Duties and responsibilities 

Salesforce and systems development

• Collaborate with external Salesforce development consultants to continue building our system capabilities and design.
• Design and oversee the collection of stakeholder, tutoring delivery, quality assurance and evaluation data, working with colleagues to ensure data is collected in a timely, accurate and consistent manner.

Team leadership and support

• Line manage the Data Lead, ensuring their work is of high quality and they have clear development objectives.
• Plan and oversee training and support for the whole organisation on the effective use of Salesforce, developing their understanding of the purpose and value of data.

Data insights

• Support the Head of Impact and Quality to generate insights from data to inform evidence-based decision-making across departments, including through dashboards.

• Data governance

• Champion data security and GDPR compliance across the organisation, including contributing to the upkeep of privacy notices, responding to queries, and facilitating stakeholder GDPR rights.
• Any other reasonable tasks as per the request of the CEO.

About you (person specification)

Qualifications criteria:

• Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Two or more years experience with Salesforce administration.
• Experience working with complex datasets in Excel (including data cleaning in preparation for import, export or analysis).
• Experience analysing and visualising quantitative data.
• Good understanding of GDPR compliance and processes.
• Able to design new processes that are scalable, impactful and user-focused.
• Experience managing projects effectively.
• Confident in communicating change to stakeholders at all levels.
• Creative and inquisitive about how technology and automation can improve efficiency.
• Committed to diversity, equity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have:

• Salesforce Administrator Certification (or on track to complete within the next six months).
• Line management experience.
• Experience with data visualisation tools such as Power BI or Tableau.
• Experience using coding languages R, Python or SQL for data cleaning or analysis.
• Experience working in the charity or NGO sector.

Reports to: Head of Impact and Quality

Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Contract and hours:  Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.

Application deadline: Sunday, July 13th, 2025

Interviews: Tuesday, July 22nd – Wednesday, July 23rd, 2025

Ideal start date: Monday, August 18th, 2025 (though we are flexible for the right candidate)

DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce. 
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply. 

For more information on the role and information about Action Tutoring, please see the attached job pack.

Shine On is stepping into a new chapter with fresh energy, a vibrant identity, and an ambition to reach many more people with more services. Since the appointment of its first CEO last year, the charity has undergone a revitalisation aimed at better meeting the needs of older people, primarily in the East of Newcastle upon Tyne.

We are now looking to recruit for the newly created post of Head of Operations, to manage all aspects of our projects and services, including our community launderette. They will also support and deputise for the CEO, where required.

Our new Head of Operations will be energetic, experienced in managing budgets, services, staff, and volunteers. Shine On is a small charity, so they will be flexible and willing to ‘pitch in’ where needed.

Please read the job description and person specification carefully, which also outlines how to apply.

Reports to: Director of Strategy

Staff responsibilities: Line manage four staff; Senior Social Media Officer, Communications Officer, Communications Assistant, Media Officer 

Hours of work: 37.5 hours, full time. The role is contracted until 31 March 2026, due to government funding.

Please note, candidates must be based in the UK.

This is an exciting opportunity to lead the promotion of Bikeability, the Government’s national cycle training programme, as a key member of the management team.

The Head of Marketing and Communications is responsible for the creation, development and delivery of marketing and communications activity with both internal and external audiences, including the Bikeability industry, schools, parents, the general public, media, and key stakeholders.

You will head up a team of talented communication experts, as part of the Strategy team, ensuring the delivery of all communications activity, including marketing campaigns, social media, press relations, industry engagement, and communications support to our public affairs strategy.

You will have excellent experience of delivering outstanding marketing and communications campaigns to increase brand awareness and drive service demand. You will have a collaborative approach and enjoy working as part of a team.  You will report to the Director of Strategy and be actively engaged in advising the executive team and trustees. 

Responsibilities:  

Lead the Promotions and Communications team to: 

• Develop and deliver The Bikeability Trust’s marketing, communications and media activities, including campaigns and project communications

• Manage relevant contracts with external agencies, including website management and graphic design

• Deliver the Bikeability social media programme to key audiences including parents, schools, internal Bikeability industry, and general public for wider awareness 

• Deliver communications support for Bikeability industry through a programme of regular communications 

• Work collaboratively with teams across the organisation to deliver effective project communication deliverables 

• Effectively manage team budget 

• Use media monitoring and brand tracking to evaluate impact and manage brand reputation

• Ensure evaluation and impact of communications work is collated and learning shared.

Enhance and improve strategic stakeholders’ engagement, including joint campaigns, cross-promotion and/or specific project activity to: 

• Ensure the Department for Transport and Active Travel England are fully engaged in any communications activity, working with them to amplify messaging 

• Work with cycling and active travel organisations on joint campaigns and promotions 

• Suport our Fundraising team to generate engagement and income from individual donors and corporate partners 

• Work with our agency partner to provide communications support to public affairs strategy 

• Ensure equality, diversity and inclusion are considered, and the Bikeability industry voice is at the centre, in all research projects and programmes. 

Provide communications leadership across The Bikeability Trust: 

• Champion and advocate the brand, supporting and motivating teams across the organisation to adopt our tone of voice and messaging 

• Track communications performance management and make recommendations for improvement 

• Deputise for the Director of Strategy in reporting to Board and attending Board meetings. 

Essential Skills and Experience 

• Minimum of 2 years leadership experience in communications, PR or marketing, including management of a small team.

• Experience of communications and marketing, including promotional campaigns 

• Experience of website management 

• Strong leadership and collaborative working style 

• Self-motivated with positive mindset 

• Excellent communication and analytical skills 

Desirable Skills and Experience: 

• Experience working in charity or non-profit sector 

• Experience working in cycling industry 

• Experience working with local and national government 

About The Bikeability Trust 

The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.   

We are:  

• Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.  

• Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.    

• Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).  

• Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.   

• Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.  

• Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.

About Chapter One

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. 

Our unique Online Reading Volunteer programme currently supports around 3,000 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 140 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
 

About the Role

The Human Resources (HR) & Administrative Assistant will provide support to the CEO, Line Managers and the wider team with a range of HR related and administrative tasks. They will work remotely and will need to have access to a reliable internet connection. They will report to the CEO.

This role is ideal for someone who wishes to pursue a career in HR, and Chapter One is willing to support the postholder to gain external qualifications. This role is subject to an Enhanced DBS check, and the post-holder must be permanently based in the UK at the time of applying and for the duration of their employment. 

All Chapter One employees are required to attend quarterly in-person staff meetings held in various locations across the UK (all expenses covered); participation is mandatory.

Main duties will include:

HR Administration and Data Management

• Maintain accurate and up to date HR records on Chapter One systems

• Be the in-house expert on Breathe, Chapter One’s HR system

• Lead on data entry and HR system (Breathe HR) management, including generating relevant reports to support staff management and key decision making

• Monitor and track training and DBS records ensuring timely renewals in line with Chapter One’s policies

• Assist with documenting and maintaining HR process and workflows

• Ensure employee documents are stored correctly and confidentially

Organisational Policies and HR Procedures

• Working with the CEO and the Senior Leadership Team (SLT) to create, update and disseminate relevant Charity policies and/or updates to the staff handbook

• Prepare standard HR letters and documents (contracts, change letters)

• Lead on the liaison with and promotion of the organisations Employee Assistance Programme (Health Assured EAP)

• Create process guides for staff in collaboration with Line Managers and the CEO

• Act as a first point of support for HR-related queries from managers, escalating to the CEO when needed

• Liaise with Chapter One’s external HR advice provider when additional expertise is required

• Proactively identify opportunities to streamline and improve HR administrative processes and procedures

Recruitment, Onboarding and Offboarding

• Support managers through the entirety of the recruitment process for staff and trustees - including, but not limited to, advertising vacancies, organising applications, arranging interviews, monitoring interview tasks, coordinating assessments, collecting candidate documents, requesting references

• Managing the onboarding process for all new staff, including, but not limited to, holding HR induction meetings, coordinating new starter paperwork, setting probation review dates and training

• Work with Line Managers to organise induction plans, schedule introductory meetings, and ensure new starters are fully supported during their initial weeks

• Coordinate the offboarding process for departing staff, including exit interviews, return of equipment, and removal from systems

General HR Support

• Organise and schedule staff meetings and organisation-wide training sessions

• Coordinate wellbeing and employee engagement activities, including, but not limited to annual surveys, staff away days, seasonal events

• Plan and coordinate in-person meeting logistics, including venue booking, accommodation, equipment and refreshments, ensuring all arrangements are inclusive and appropriately tailored to staff needs

• Work with the SLT to be a champion of Chapter One’s values, and a custodian of its supportive work culture

• Communicate instructions and other messages to Line Managers and staff clearly and promptly on behalf of the CEO 

• Support with preparation for audits or compliance checks e.g. Right to Work, DBS

• Provide HR support to staff working groups e.g. Wellbeing or Learning and Development

• Attend external HR webinars (eg with DOHR or Breathe) and disseminate information to the CEO & Line Managers as required

• Stay informed of relevant employment law updates, notifying the CEO of possible changes needed to policies or procedures

• Support general organisational administration as needed, such as scheduling key meetings, maintaining registers or documentation, or assisting with regulatory filings

• Assist the CEO & Line Managers with additional HR and administrative/organisational tasks, assigned at the discretion of the CEO

We are looking for applicants with the following essential qualities:

• Educated to A-level standard or equivalent

• A genuine interest in Chapter One, with a passion for the work we do

• Experience in a similar HR role 

• Proficient in use of Microsoft Excel/Google Sheets and Google Workspace

• Excellent written and oral communication skills

• Excellent interpersonal skills with the ability to build relationships with colleagues at all levels

• Thoughtful, compassionate and inclusive approach to interpersonal relationships

• Self-motivated and proactive, with a problem-solving mindset

• Goal-oriented team-player who also thrives working independently

• Meticulous eye for detail, who takes pride in holding themself to the highest standards in all aspects of their work

• Professional, discreet and able to handle confidential information

• Working knowledge of HR functions

The best applicants will also have the following desirable qualities:

• Experience of working in the charity/non-profit sector

• A desire to develop a career in HR

• A qualification in HR, e.g. CIPD Level 3, or working towards one

Interview Dates:

1st round interviews - Tuesday 22nd and Wednesday 23rd July
2nd round interviews - Monday 28th July

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from individuals who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request

At Young Sounds UK our mission is to help musically talented young people from low-income families fulfil their potential. We're seeking our first Evaluation Director to join a small, thriving organisation and lead our evaluation strategy. Working collaboratively with colleagues, you will generate insights that strengthen programme delivery, and how we understand and share our impact.

For full information on this role, including key responsibilities and person specification, please view the job pack.

The closing date for applications is Monday 14 July 2025 at 12 noon.

About Young Sounds UK 

Young Sounds UK exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:

• We support young musicians from low-income families with funding and other help 
• We support music education through training, advocacy and research.

Established in 1998 we work across genres and across the UK. Our four programme areas are: 

• Discover: training teachers in how to spot young people’s musical potential 
• Connect: targeting and sustaining young people’s emerging talent through strategic support
• Thrive: funding young talent UK wide through annual grants and tailor-made help for individual musicians
• Innovate: leading new thinking and action on talent development

Role overview 

Young Sounds is a reflective organisation. We’ve always invested time and effort in seeking out, understanding and demonstrating the difference our programmes are making. We believe in learning from experience. This is what we mean by evaluation.

We have recently secured funding to build on our evaluation work to date, and it is a priority for us to more fully embed evaluation throughout our work – the Evaluation Director will be critical to us achieving this. The Evaluation Director is a new role and will lead the development and implementation of Young Sounds’ evaluation strategy, ensuring that our work is evidence-based and impactful.

Key areas of responsibility 

• Evaluation strategy and organisational learning 
• Programme evaluation 
• Organisational capacity and culture 
• Research and policy engagement 
• Quality assurance and reporting 

WMUK is looking for a passionate and experienced nurse to bring their specialist haematology expertise to our small but ambitious charity team.
You’ll have a background in caring for people living with blood cancer, and ideally, experience or knowledge of supporting those with Waldenstrom’s macroglobulinaemia (WM).

As the only UK charity who solely focus on WM, we have big plans to expand and evolve our support services. Reporting to our Chief Nursing Officer, and working closely with our Community Support Navigator, you will play a central role in evolving and delivering a support programme that meets the clinical and holistic needs of WM patients, their families, and friends.

A key part to this role will be managing the UK’s only dedicated support line for people affected by WM. You’ll provide guidance, emotional support, and practical help to the 4,000 people living with WM and their loved ones – helping them understand their diagnosis, prepare for appointments, and ultimately feel empowered to live well with their condition.

You will also be leading the development and launch of The WMUK Support centre, an innovative new online service, bringing WM specialists together to offer tailored, holistic support across the UK.

This is a unique and rewarding opportunity to apply your clinical expertise in a broader context, and really make the role your own. You’ll play a central part in shaping the patient experience and advancing the charity’s vision that everyone affected by WM can live longer, better-quality lives, supported every step of the way by WMUK.

As a small team, finding the right person is crucial — especially as the patient experience is at the heart of everything we do. We’re open to flexible working hours to help make that possible so please do get in touch if you would like to discuss this further.