Reception jobs

About the role:

Do you enjoy being the welcoming face of a service, keeping things running smoothly and creating a safe, organised environment for young people? We’re looking for Day Concierges to join our Young People’s Accommodation Pathway in Lewisham and Greenwich, supporting young people aged 16 to 25 to settle, grow in independence and move towards their next home.

This is a key front of house role where no two days are the same. You’ll be the first point of contact for clients, visitors and partners, helping to create a calm, professional and supportive atmosphere across the service. Working closely with duty staff, you’ll play a central role in the day to day running of the building, from managing access and handling enquiries to keeping things safe, organised and welcoming for everyone who walks through the door.

In our Greenwich services, you’ll work across multiple sites within the pathway, moving between services as needed and building strong relationships with different teams and clients. You’ll also take the lead on health and safety, voids and maintenance processes, helping to ensure our spaces are safe, well maintained and ready for young people to move into.

You don’t need previous experience in the sector to apply. This role is a great way to start or grow your career, with plenty of support, training and learning from experienced colleagues around you. What matters most is your approach, your reliability and your ability to connect with people.

The Greenwich role follows a rolling rota of 9am to 19:30pm, across 3 to 4 days per week, including weekends every other week.

The Lewisham role follows a rota of 8am to 15:30pm, Monday-Friday.

About you:

• You enjoy being front of house and take pride in creating a welcoming, well run environment
• You’re organised, reliable and able to keep on top of a busy, varied workload
• You communicate clearly and confidently with a wide range of people
• You stay calm under pressure and can respond to situations in a practical, solution focused way
• You’re interested in supporting young people to feel safe, settled and able to move forward

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 19th April at midnight

Interview date: Tuesday 28th and Thursday 30th April at our Head Office in Kings Cross

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

To manage all church bookings, acting as the primary point of contact for users, building positive and professional relationships that support the life and mission of the church, while coordinating and supporting the delivery of discipleship activities, services, and events to ensure they are well-planned, effectively delivered, and underpinned by strong administration and logistics. The role includes full ownership of adult discipleship administration across the church, ensuring systems, records, and communications effectively enable participation, connection, and growth, alongside oversight of event setup and pack-down, delegating where appropriate and managing resources responsibly.

 The postholder will attend and support key church events and serve as a central point of coordination across teams—working collaboratively with ministry leads and the Operations Team to ensure communication is clear, teams are equipped, and activity runs smoothly.

About the role:

Single Homeless Project (SHP) and Islington Council are proud to introduce St. John’s Mansions - a brand-new, purpose-built accommodation service that will provide safe, high-quality housing for individuals experiencing homelessness and facing multiple exclusion. This innovative project is backed by the GLA’s Single Homelessness Accommodation Programme (SHAP), and represents a bold step forward in tackling homelessness across North London. SHP are building a dynamic, compassionate, and forward-thinking team to bring this vision to life. 

St. John’s Mansions will offer 19 beautifully finished self-contained studio flats, designed to support residents in their journey from rough sleeping and emergency accommodation to independent living. With a stay of up to 24 months, residents will receive tailored, high-intensity support to help them build the skills and confidence needed to thrive independently. 

The service will operate 24/7, with a welcoming reception and dedicated staff & clients spaces to enable both structured interventions and spontaneous, meaningful engagement. SHP will be working not only within Islington but in partnership with five North London boroughs - Barnet, Camden, Enfield, Haringey, and Westminster. You’ll hold a caseload of clients and take the lead on delivering person centred, strengths based support that is grounded in PIE and trauma informed approaches. This includes completing holistic assessments, co-producing support plans and risk management plans, and working consistently towards move on goals. Alongside this, you’ll play a key role in the day to day running of the service, working closely with colleagues and partner agencies to maintain a safe, well managed environment, respond to emerging needs, and ensure each client receives coordinated, high quality support that supports their journey into independent living.

This is more than just housing – it is a bridge to a better future. In this role, you’ll work closely with adults living in our accommodation, building trusting relationships and supporting them to take positive steps towards independence. Each day brings the chance to empower clients to manage their homes, connect with specialist services, and rebuild confidence, purpose and community in their lives.

About you:

• You bring experience supporting adults through change, helping them set goals, overcome challenges and build independence.
• You stay calm under pressure and respond confidently to complex or crisis situations.
• You work collaboratively with partners and colleagues to create joined-up, effective support for every client.
• You’re organised, proactive and comfortable managing your own caseload and priorities.
• You share SHP’s belief that everyone has strengths, potential and the right to a safe, fulfilling life beyond homelessness.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Sunday 19th April at midnight 

Interview Date: Tuesday 28th April online via Microsoft Teams

Please note there will be a second round of interviews for progressed candidates in service in Islington. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based onsite in Crisis Newcastle Skylight, City House, City Road, NE1 2AF

Contract: Part-time - 21 hours to be worked between Wednesday to Friday – working pattern as follows:

• Wednesday – 9am to 4:30pm
• Thursday – 9am to 4:30pm
• Friday – 9am to 4:30pm

Salary: £17,246 (£28,774 FTE) per annum

About the role

Demand for support for people experiencing homelessness is changing and we have a vacancy in our Engagement and Assessment service.

This service provides first line support to people experiencing homelessness, assessing their needs, identifying support, and collaborating with other staff and services to address their homelessness.

We need someone to join this team as a receptionist to increase our capacity to respond to new and existing members of Crisis.

As the first point of contact, our Engagement and Assessment service greets individuals who are experiencing homelessness or facing a risk of homelessness. You will be working in a fast paced and often challenging environment, explaining and guiding people through the Crisis service offer, and signposting to other local support services. You will need to create a welcoming and equitable environment, to ensure that people seeking support feel understood and respected.

No two days are the same, and you will be greeting people, helping signpost to appropriate services and responding to telephone and email enquires in a positive and supportive way. This is a key role as you will be part of a members journey out of homelessness, right from their first presentation.

About you

As a receptionist you have a real opportunity to demonstrate your compassion and empathy for people experiencing homelessness as our first point of contact at Crisis. 

Sometimes visitors are distressed by their situation, and this role would suit someone who is both resilient and compassionate. 

You will need to have strong communication skills, be able to listen and respond even when people are demonstrating their distress through their language and behaviour. This is where you will demonstrate confidence in your ability to assertively challenge inappropriate behaviour and de-escalate conflict. 

You will develop professional relationships with our members who regularly attend and become part of their progression out of the most difficult of personal circumstances. Our current team tell us how rewarding and motivating this can be. 

You will need to be able to help manage the reception area, spot potential concerns and safety issues and respond to these to ensure that reception is a safe space for new and existing members, and other colleagues. 

You will have experience of working with vulnerable people, balancing this together with an excellent level of customer service, IT skills and an ability to accurately record sensitive information. 

You will be interested in evolving your skills and playing an active role as we continue to develop our Engagement and Assessment service further.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 26th April 2026 at 23:59

Interview date and location: week commencing 4th May 2026 at Crisis Newcastle Skylight, City House, City Road, NE1 2AF

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

We are currently looking for a Administrator/Receptionist to join our team at St John's College.

You'll provide administrative and reception support to St Johns College residential management and wider Senior Leadership Teams. You'll be responsible for organising meetings as required, booking rooms and accurately recording minutes as required. You'll also design and maintain data tracking sheets for quality assurance purposes using Microsoft Excel.

You'll raise residential purchase orders and complete monthly credit card reconciliations on behalf of the Senior Leadership Team. You'll help plan and organise events as required by the wider SLT, coordinate logistics such as booking spaces, arranging materials and communicating with staff and learners.

We are looking for someone who has:

• Experience of providing high quality administration support within a fast paced/ busy and pressurised environment
• Excellent IT skills – Microsoft Office particularly Excel, PowerPoint, Work and Outlook
• Excellent interpersonal skills at all levels via telephone and written forms of communication including experience of being able to set out and form correspondence or reports
• Experience of using own initiative to plan, organise and manage own workload in an environment where priorities change daily and yet keep to deadlines

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

For over 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.​

Brief role description:​

You will provide support to all new prisoner arrivals at the HMP Millsike reception, ensuring a thorough induction process is completed to include a detailed briefing specific to the support that will be offered to veterans by OpNOVA and the other providers within HMP Millsike.​

Please note this role is subject to an Enhanced Disclosure & Barring Service (EDBS) check and Prison Vetting conducted by the Ministry of Justice. Both must be successfully completed before employment can commence.​

Interested? Want to know more about the Charity? check out our Website.​

Eager to know more the role? Have a look at the Job Description.​

What’s in it for you? Check out our Benefits.​

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, ​Friday, 10 April 2026. ​

Got questions about the role? ​Get in touch with the People Team.

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

Two Temple Place is looking for a Premises Manager to help maintain our stunning Grade II* listed central London home to the highest possible standard.

Built in 1895 by William Waldorf Astor, the building is a no-expense-spared celebration of the greatest craftsmen of the day, and a joyful architectural fantasia.  Today, Two Temple Place is owned by registered charity The Bulldog Trust, and as part of our activities as a registered charity, we run a growing programme of cultural and community exhibitions, events and projects.  This public access is made possible through the busy calendar of exclusive commercial hire, comprising corporate dinners, weddings, product launches, receptions and filming. 

As the Premises Manager you will oversee the day-to-day care, safety and smooth running of our remarkable building. This role offers significant scope for development and hands‑on learning, working as the lead facilities professional within a small and collaborative organisation. You will manage all building services, planned and reactive maintenance and operational systems, ensuring the building is safe, efficient, compliant and welcoming to staff, tenants and the public. Alongside daily maintenance tasks, you will contribute to strategic conservation planning, sustainability goals and longer‑term capital projects.

This role will require occasional working hours flexibility in response to operational needs. We include a TOIL arrangement in our contract terms.

We actively welcome applicants from all backgrounds.

​For the full job description and application process please visit Two Temple Place website. 

Stella Maris is seeking a part-time to full-time Regional Community Engagement Officer for the North of England to strengthen connections with parishes, schools, and local communities. You will play a central role in raising awareness of the charity’s work, building relationships with clergy and lay leaders, and growing support through fundraising, prayer, and volunteering.

The successful candidate will develop and support a network of parish contacts, lead engagement around our annual Sea Sunday appeal, and build partnerships with Catholic organisations, schools, and maritime stakeholders. You will also organise events and visits that bring communities closer to the mission of Stella Maris.

This is an opportunity to help expand the reach of Stella Maris across the North of England, supporting seafarers and fishers by engaging communities to take action and make a tangible difference.

The Role

This is a pivotal new role at SUSU, leading the operational delivery of our vibrant student spaces across our three buildings on Highfield Campus. As Head of Operations, you’ll ensure our facilities are safe, compliant, well-maintained, and consistently deliver excellent service.

You’ll oversee room bookings and reception, technical event support, transport operations, and sustainability initiatives, keeping services running smoothly across a busy and diverse programme of over 1,500 bookings each year.

As SUSU’s lead competent person for Health & Safety, you’ll champion a strong safety culture and ensure compliance across all activities, working closely with University stakeholders, contractors, and internal teams to drive continuous improvement.

No two days are the same — this is a fantastic opportunity to shape and enhance the student experience at scale.

About You

• Significant experience in soft facilities or operational management, including contracts and service delivery
• A recognised Health & Safety qualification, with strong experience in compliance and risk management
• Proven track record of leading teams in fast-paced, complex environments
• A confident communicator and problem-solver, able to build strong stakeholder relationships
• Highly organised and analytical, with the ability to balance strategic planning and hands-on delivery

About Us
We are the University of Southampton Students' Union (SUSU) – independent from the University and run by students, for students. Our vision is simple:  SUSU is here to enrich the life of every student. We are a workplace that’s buzzing with life, ideas, and opportunities – where your work directly shapes the student experience. 

As part of our team, you'll enjoy:

• Salary of £43,337 to £47,325
• Generous paid holiday - 30 days per year, plus eight closure days (around Easter, August and Christmas) on top of eight bank holidays (and an opportunity to purchase up to an additional week of holiday). 
• Great pension – we contribute 10% into your defined contributions pension scheme. 
• Travel perks – discounted UniLink and Blue Star bus passes, a Cycle-to-Work scheme. 

To find out more, visit our website.

Apply Now
You can easily apply using your CV and covering letter by clicking on Apply Now.

For further information prior to submitting your application, please find the relevant contact details within the advert posted on our website.

Closing Date: 19 April 2026

Interview Date: 5 May 2026

Please note feedback will not be provided if you are not shortlisted for interview.   

SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.  

Are you passionate about the Samaritans’ mission and eager for a new challenge?​

We’re looking for a part-time Executive Assistant (20 hours per week) to support our Executive Leaders and help Samaritans continue to be there for people when it matters most.​

As an Executive Assistant, you’ll be highly organised and a great communicator. You’ll be responsible for providing highly efficient and effective support across all administrative and organisational activities. Working in a responsive team you will be one of the first points of contact for the Executive Leadership Team and will assist with administration and organisation of diaries for meetings and travel arrangements, preparing briefs and drafting a range of communications. You’ll attend key meetings in a supporting role and ensure efficiency and timely support to the Leadership team.​

​You’ll also assist with front-line reception administration services in the Ewell (Surrey) Office as required.

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Contract terms:

£32,000 - £34,000 per annum, plus benefits (£18,285 - £19,428 pro-rata for 20 hours)

Permanent

Part-time, 20 hours per week

Predominately office Based in Ewell (Surrey), with occasional opportunity to work from home

Some occasional out of hours and weekend attendance at events/meetings.

We are passionate about flexible working. Talk to us about your preferences.

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​What you'll do:

• ​Manage the diaries of our Executive Leadership Team, prioritising demands where required
• Coordinate travel, accommodation and other logistical arrangements
• Prepare, check and administer paperwork for meetings, ensuring deadlines are communicated and met
• Provide coordination support to our Senior Leadership Team for key meetings and activities
• Draft correspondence for the Executive Directors and monitor responses
• Coordinate the preparation and dissemination of reports and documentation
• Liaise with key stakeholders on behalf of the Executive Leadership Team, building and maintaining positive relationships
• Provide reception cover when required

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What you’ll bring:

• Strong written and oral communication skills, with the ability to build relationships with internal and external stakeholders at all levels
• Knowledge of general office administrational functions
• Excellent organisation skills with proven ability to prioritise competing deadlines and demands
• Ability to produce clear documentation
• Strong attention to detail
• Experience of working with sensitive and confidential information
• Ability to maintain a professional approach, even when working under pressure
• Experience of working within the charity sector, and project support or project management is desirable.​

See full Job Description and Person Specification

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Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

If this sounds like the opportunity for you, please apply. You will be asked to one application question and to upload your CV and cover letter.

Applications close: ​09:00am on Monday 13th April 2026

Interviews will be held at our office in Ewell (Surrey) w/c 20th April

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At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

Salary:

• Starting salary £26,986 p.a pro rata
• 8.5% pension contribution after successful completion of probation period

Hours:

• Up to 21 hours per week (over 3 days)
• Normal working hours 9.30 to 5.30
• Open to part-time, job-share, and flexible working
• There is the possibility of additional hours in the future subject to funding confirmation

Contract type: Permanent
Responsible to: Service Manager (Advice Centres)
Responsible for: Volunteers
Location: Office based (Battersea and Roehampton)

About us

We’re a thriving advice organisation that is part of the national Citizens Advice network. Our services are delivered by a team of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million and in addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations and our local Integrated Care System.

While we’re proud of the number of residents we support, we know that we can’t meet demand for advice and that marginalised communities don’t always come to established organisations for support. Because of this, we place equal value on improving reach and access through creative collaboration with equity-led organisations, partnership development and capacity building.

Why we need you

You’ll be a key member of the reception team, responsible for greeting and booking in clients who have pre-arranged appointments, and assisting members of the public to understand how to engage with our services.

You’ll work with volunteers who are on hand to provide basic information, or signpost to other services where appropriate. When a client’s situation is more complex and full advice is required, you and the volunteers can show members of the public how to contact our Adviceline service. We also have some capacity to help people who are in need of urgent support on the day.

The reception is a busy, fast-paced and interesting place to work, the role can be richly rewarding for the right candidate.

Why you should join us

We’re a dynamic organisation with a culture of quality and innovation. We’re ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and helping to protect our communities from hardship, poverty and crisis.

We also believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. You’ll benefit from working at an organisation with a strong commitment to professional development and continuous training – we’re proud of our teams and in return offer excellent opportunities for personal development and career growth.

Our commitment to EDI

We’re passionate about promoting equity, valuing diversity and working inclusively.We welcome applications from all suitably qualified people and particularly encourage applications from individuals whose backgrounds or experiences are under‑represented in our team. 

How to apply

To apply for one of these roles, please send your CV and a supporting statement to our recruitment email (can be found on our website via the apply button) before the closing date. Your supporting statement shouldn’t be longer than two pages of A4 and should demonstrate how you meet the person specification. Your supporting statement and CV should be Word files, not PDF or another format.

• Advice Services Administrator and Receptionist
• Guidance notes for applicants

Closing date: 5pm on 20 April 2026 (We may close applications sooner if we find the right candidate.)
Interviews: TBC, Battersea Library, SW11 1JB

Guildford Cathedral is seeking an organised, personable and proactive Liturgy & Music Administrator to provide high quality administrative support to our vibrant Liturgy and Music Department.

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This is a key role at the heart of the Cathedral supporting clergy, musicians, volunteers and families, and helping ensure the smooth delivery of services, choral music, occasional offices, concerts and communications.

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About the Role:​​

​Reporting to the Canon Precentor, you will be a central point of contact for liturgical and music-related enquiries and will work closely with colleagues across the Cathedral’s administration team.You will need excellent organisational skills, strong communication and a calm, flexible approach to a busy and varied environment.

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Some of the Key Responsibilities of the role:​

• Providing comprehensive administrative support to the Canon Precentor
• Managing liturgy rotas and preparing orders of service
• Coordinating practical arrangements for routine services
• Preparing live-streaming arrangements, QR codes, and managing the live-streaming rota
• Acting as the first point of contact for baptisms, weddings, funerals and school carol services
• Organise and provide administrative support for choir concerts, tours and external engagements
• Occasionally act as a chaperone for bus journeys.

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About You:​

You will be highly organised, approachable and confident in managing multiple priorities.You will enjoy working with a wide range of people and be comfortable operating in a worship-focused environment.Previous administrative experience is essential; experience in a church, music or events setting would be an advantage.

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​Please refer to the attached Job Description for the full details of the Liturgy & Music Administrator role.

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Why Join Us?

This is a rewarding opportunity to contribute to the worship and musical life of Guildford Cathedral, working as part of a supportive and dedicated team in a unique and inspiring setting.

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Ready to Apply?​

​​To apply, please complete the application form, and include a covering letter addressing how you meet the Key Tasks and Essential and Desirable criteria in the person specification, as well as your CV.​

Referees will not be approached without your consent.Applications will only be considered with a completed application form, CV and covering letter. Guildford Cathedral operates under a Safer Recruiting policy. Proof of eligibility for working in the UK will be required before appointing.

Closing date for receipt of application is 7 May 2026.Shortlisted candidates will be interviewed on 18 May 2026.

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Guildford Cathedral is committed to the protection, safeguarding, care and nurture of all children and vulnerable adults within the church community. Our Safeguarding policy complements and is compliant with the Church of England’s safeguarding policy statement for children, young people and adults, ‘Promoting a Safer Church’ (2017).

We believe that diversity is a strength. We actively welcome and encourage applications from candidates of all backgrounds and identities, particularly those who identify as female, younger, of a UK Minority Ethnic/Global Majority Heritage, or disabled, as it is essential that we reflect the diversity of the communities we serve.​

Please note that if you are shortlisted and are unable to attend on the interview date, it may not be possible to offer you an alternative date.

Want to develop your skills and experience while playing a key role in providing support to people experiencing homelessness in Bristol?

Where you’ll be working

We are looking for 2 Duty Workers to join the expansion of the St Mungo’s Bristol Accommodation Service. Ou will be working at Toll House Court in Southville; which is a historic building with 20 supported housing bedspaces for people experiencing homelessness.

The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing.

You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes.

What you’ll be doing as a Duty Worker

In the rewarding role of Duty Worker, you’ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service. You’ll be the first point of contact at reception, helping create a welcoming and supportive environment. Your responsibilities will include:

• Supporting the day-to-day running of the project.
• Managing reception duties, including phones, access, and basic client support.
• Maintaining communal and office spaces.
• Coordinating health & safety checks and admin tasks.
• Providing person-centred support to residents.

Working hours

You will work full time on-site on a 7‑day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm–8am Monday to Friday, and for all weekend hours.

About You
This is a brilliant opportunity if you're looking to grow your career in the sector, many of our current managers began as Duty Workers, so why not take that first step?

We’d love to hear from you if you bring:

• Great communication skills and some experience providing a service to others - whether in retail, hospitality, care, or community work you’ll be able to engage with people in a busy environment.
• Empathy and understanding of the challenges faced by people experiencing homelessness.
• A genuine interest in supporting vulnerable women to make positive changes in their lives.
• Solid organisational skills, with basic IT and admin capability.
• A proactive attitude and a willingness to learn and grow.

We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a  recovery focused approach.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

We may close this advert early. 

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Hale Community and Youth Centre is a vibrant, inclusive charity at the heart of the local community. We provide a wide range of services, activities and meeting spaces for people of all ages - from our Community Fridge & Cupboard to community development projects, social activities and events.

We are now looking for a dynamic, values‑driven Centre Manager to lead the day‑to‑day running of the Centre and help shape its future.

You will: 

• Lead the smooth, safe and effective running of the Centre, including the Youth Centre
• Manage and support staff, contractors and volunteers
• Oversee safeguarding, Health & Safety, GDPR and compliance
• Build strong relationships with partners, families and the wider community
• Lead income generation, fundraising and marketing activity
• Support the delivery of high‑quality projects and services
• Promote the Centre’s profile, visibility and impact

You are: 

• A proactive, compassionate leader
• Experienced in managing people and projects
• Skilled in fundraising, marketing or income generation.
• Confident building relationships with diverse groups
• Organised, adaptable and community-minded
• Experienced with your services is desireabl

Why Join Us?

• Supportive and inclusive culture
• Real autonomy and community impact
• Flexible working
• A much-loved community and youth facility

How to Apply

The full Job Description and Person Specification are available to download from our website - please read them before applying.

Closing date: Monday 20th April
Interviews: w/c Monday 4th May