Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help elderly and disabled people access vital home support as the first point of contact for our service.
Join a team that is caring, resourceful and committed to doing the right thing every single day.
At We Care Home Improvements (WECHI), we support older, disabled and vulnerable people to live safely and independently in their own homes across Bristol and surrounding areas.
We’re looking for two Customer Service Advisors to join our team:
If you’re tired of the corporate grind and want to use your skills in a role that genuinely matters, this could be the perfect next step.
Why this role matters
You’ll be the first point of contact for people who need support to stay safe at home. Every call and enquiry is a chance to help someone feel heard, understood, and supported.
Our team takes pride in being:
What you’ll be doing
What we’re looking for
You don’t need charity/not-for profit experience - just the right attitude and a desire to make a difference.
Why join us
Benefits include:
Key details
This isn’t a typical customer service role. You’ll be helping people at moments that really matter - combining compassion, practical problem-solving, and professionalism to make a real difference every day.
If that sounds like you, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Stella Maris is seeking a part-time to full-time Regional Community Engagement Officer for the North of England to strengthen connections with parishes, schools, and local communities. You will play a central role in raising awareness of the charity’s work, building relationships with clergy and lay leaders, and growing support through fundraising, prayer, and volunteering.
The successful candidate will develop and support a network of parish contacts, lead engagement around our annual Sea Sunday appeal, and build partnerships with Catholic organisations, schools, and maritime stakeholders. You will also organise events and visits that bring communities closer to the mission of Stella Maris.
This is an opportunity to help expand the reach of Stella Maris across the North of England, supporting seafarers and fishers by engaging communities to take action and make a tangible difference.
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.



The client requests no contact from agencies or media sales.
Reception Supervisor
c.£37,500 per annum, plus benefits
St James’s Square, London SW1
35 hours per week, Monday to Friday, 9.30am - 5.30pm, with occasional Saturday and evening work.
About The London Library
For over 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word.
We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.
About the Role
We are seeking a Reception Supervisor, responsible for the efficient running of the Library’s Reception ensuring an excellent customer service experience is provided to members of, and visitors to, the Library throughout our opening hours.
In this pivotal role, you will:
· Manage our small team of Membership Assistants who cover the main entrance reception desk
· Answer questions about membership and services in person, by phone and email, giving tours to prospective members and assisting with membership processing and administration.
· Liaise closely with the Membership and Marketing departments, ensuring that Reception staff are aware of current member offers and other activities relevant to the recruitment and retention of members.
About you
· Good general education to at least A-Level standard or qualified by experience, with a good level of literacy and numeracy (GCSE English and Maths at grades A-C or equivalent)
· Proven experience of supervising staff that provide excellent customer service in a customer-service environment, preferably in the charity, cultural or Not For Profit sector.
· Exceptional inter-personal and communication skills with the ability to convey information clearly and courteously, face to face, by telephone or email.
· Successful performance management experience, ensuring that you can lead and contribute effectively to the team and be able to organise your own and others work and time effectively.
Personal attributes include:
· Pleasant, approachable, welcoming, helpful, and responsive even under pressure
· Being flexible, willing to turn a hand to whatever needs doing on occasion, whilst being patient, resilient and with a good-humoured approach to problem-solving is essential.
· You enjoy meeting and developing relationships with people and have a proven track record of defusing challenging situations.
Why Join Us?
The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.
If you’re passionate about delivering an exceptional Membership experience and want to use your skills to help drive the success of The London Library, we’d love to hear from you!
Please note:
· The Library welcomes applications from all sectors of the community. All applicants will be considered on the basis of their merits and abilities for the post.
· We can only consider candidates with the current right to work in the UK.
· We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.
Closing date: 08 April 2026 @ 12:00pm
Interviews: 13 and 14 April 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Islamia Girls’ School is a successful, independent secondary school in Brent, North West London. Rated “Good” by Ofsted, the school is rooted in a strong Islamic ethos and academic excellence. Our vision is to nurture well-rounded individuals through high standards, strong morals, and personal growth. With a warm, welcoming atmosphere and dedicated staff, we are proud to be a place many call a home away from home.
We are seeking an organised, professional, and committed School Receptionist to support the efficient day-to-day operations of the front office. This is a key role at the heart of school life, acting as the first point of contact for students, staff, parents, and visitors. The successful candidate will ensure high standards of administrative support, uphold confidentiality, and maintain a positive and welcoming environment for all stakeholders.
You will work closely under the supervision of the Deputy School Business Manager while also being expected to take initiative, prioritise tasks independently, and contribute proactively to the smooth running of the school.
Key Responsibilities
The client requests no contact from agencies or media sales.
We are currently looking for a Administrator/Receptionist to join our team at St John's College.
You'll provide administrative and reception support to St Johns College residential management and wider Senior Leadership Teams. You'll be responsible for organising meetings as required, booking rooms and accurately recording minutes as required. You'll also design and maintain data tracking sheets for quality assurance purposes using Microsoft Excel.
You'll raise residential purchase orders and complete monthly credit card reconciliations on behalf of the Senior Leadership Team. You'll help plan and organise events as required by the wider SLT, coordinate logistics such as booking spaces, arranging materials and communicating with staff and learners.
We are looking for someone who has:
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Finance Assistant & Receptionist
Do you love tidy spreadsheets and welcoming people with warmth? Would you like your work to make a real difference in people’s lives?
International Care Network (ICN) is a Christian charity walking alongside asylum seekers and vulnerable migrants as they rebuild their lives in the UK. We’re looking for a dependable, kind, and detail‑driven team member who’s just as comfortable reconciling petty cash as they are greeting visitors and supporting colleagues.
If you’re organised, calm under pressure, great with people, and enjoy keeping things running smoothly, we’d love to hear from you.
The role at a glance
What you’ll be doing
Finance (7.5 hrs/week)
Reception (1 day/week, ideally Friday)
You’ll thrive if you
· Have a finance/admin qualification or equivalent experience
· Are confident using Xero (or similar) and have strong Excel skills
· Are methodical, accurate, and fast with paperwork and data
· Can juggle tasks, manage your time well, and use your initiative
· Communicate clearly and kindly - whether at the door, on the phone, or by email
· Understand (or are willing to learn about) the challenges facing refugees, asylum seekers and vulnerable migrants
· Are happy to uphold clear boundaries, confidentiality, and health & safety
· Are supportive of ICN’s Christian ethos and values, and respectful of people of all cultures and faiths (or none)
Why you’ll love working with ICN
· A genuinely supportive, purpose‑driven team who care about each other
· Flexibility within the Finance Assistant hours
· Training relevant to your role
· Staff wellbeing opportunities (including socials)
· Company pension scheme
· You’ll see the impact of your work - every single week
Our commitment
ICN is committed to being an inclusive and welcoming employer. As a Disability Confident employer, we encourage applications from people with disabilities and will make reasonable adjustments where needed. We value diversity and ensure all current and potential employees are given equal opportunities. No one will ever be disadvantaged or discriminated against because of gender, age, marital or civil partnership status, race, nationality or ethnic origin, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity, trade union membership or political beliefs. Only requirements that can be clearly justified are applied.
We are also deeply committed to safeguarding. ICN has robust policies and procedures in place to protect service users, staff and volunteers, and all roles working with children and/or vulnerable adults require the appropriate DBS checks.
ICN's mission is to help to rebuild the lives of asylum seekers and vulnerable migrants.
The client requests no contact from agencies or media sales.
The Role
This is a pivotal new role at SUSU, leading the operational delivery of our vibrant student spaces across our three buildings on Highfield Campus. As Head of Operations, you’ll ensure our facilities are safe, compliant, well-maintained, and consistently deliver excellent service.
You’ll oversee room bookings and reception, technical event support, transport operations, and sustainability initiatives, keeping services running smoothly across a busy and diverse programme of over 1,500 bookings each year.
As SUSU’s lead competent person for Health & Safety, you’ll champion a strong safety culture and ensure compliance across all activities, working closely with University stakeholders, contractors, and internal teams to drive continuous improvement.
No two days are the same — this is a fantastic opportunity to shape and enhance the student experience at scale.
About You
About Us
We are the University of Southampton Students' Union (SUSU) – independent from the University and run by students, for students. Our vision is simple: SUSU is here to enrich the life of every student. We are a workplace that’s buzzing with life, ideas, and opportunities – where your work directly shapes the student experience.
As part of our team, you'll enjoy:
To find out more, visit our website.
Apply Now
You can easily apply using your CV and covering letter by clicking on Apply Now.
For further information prior to submitting your application, please find the relevant contact details within the advert posted on our website.
Closing Date: 19 April 2026
Interview Date: 5 May 2026
Please note feedback will not be provided if you are not shortlisted for interview.
SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.
Our vision is to enrich the life of every student.


The client requests no contact from agencies or media sales.
For over 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description:
You will provide support to all new prisoner arrivals at the HMP Millsike reception, ensuring a thorough induction process is completed to include a detailed briefing specific to the support that will be offered to veterans by OpNOVA and the other providers within HMP Millsike.
Please note this role is subject to an Enhanced Disclosure & Barring Service (EDBS) check and Prison Vetting conducted by the Ministry of Justice. Both must be successfully completed before employment can commence.
Interested? Want to know more about the Charity? check out our Website.
Eager to know more the role? Have a look at the Job Description.
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Thursday, 2 April 2026.
Got questions about the role? Get in touch with the People Team.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Duty Worker
Bristol
£26,385 - £27,189
Want to develop your skills and experience while playing a key role in providing support to people experiencing homelessness in Bristol?
Where you’ll be working
Our client is looking for 2 Duty Workers to join the expansion of their Accommodation Service. The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. They are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing.
You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping to provide a psychologically-informed environment and a supportive and secure place where residents can make meaningful life changes.
What you’ll be doing as a Duty Worker
In the rewarding role of Duty Worker, you’ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service. You’ll be the first point of contact at reception, helping create a welcoming and supportive environment. Your responsibilities will include:
Working hours
You will work full time on-site on a 7‑day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm–8am Monday to Friday, and for all weekend hours.
About You
This is a brilliant opportunity if you're looking to grow your career in the sector, many of their current managers began as Duty Workers, so why not take that first step?
We’d love to hear from you if you bring:
They believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach.
Closing date: 10 am on 7 April 2026
Interview and assessments on: 28-30 April 2026
Our client is committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.
Policy & Public Affairs Intern
Length: 32 weeks, estimated start in May
Salary: London living wage, £26,936 pro-rata
Working Pattern: Full-time, 35hrs Mon – Fri | Staff can opt to work 32hrs over 4 days each week (with either Monday or Friday as a non-working day). The BES is a 4-day work week organisation with no reduction in pay.
Location: Hybrid. We ask that staff spend at least 60% of their time at our London office.
Closing Date: Thursday 2 April, 10:00am
Interview Date: Monday 27 April
Purpose of role: This role will provide the successful applicant with an opportunity to gain first-hand experience of working in environmental policy and public affairs. You will join our small friendly Policy team working across the BES’s policy priorities, ensuring scientific evidence is accessible to policymakers across the UK. If you have strong interpersonal and organisational skills, demonstrable interest in environmental policy and a desire to learn about the BES’s policy work, we would love to hear from you.
KEY RESPONSIBILITIES
Policy & Research
Public Affairs
Support
PERSON SPECIFICATION JOB DESCRIPTION
Essential
Desirable
To apply for this vacancy, please submit:
We recognise that AI tools can support candidates in refining their job applications, particularly in improving clarity and language. if you choose to use AI to assist with your application, please remember you are responsible for the content and quality of your application.
Ai may be use to improve - but must not replace - your own voice and experience. Applications must reflect your own understanding, experience and and suitability for the role. We encourage all applications tor review their submission carefully before sending.
BENEFITS
Four-day working week
Annual leave
Pension
Health and wellbeing
We are working towards a world inspired by #Ecology in which nature and people thrive.
The client requests no contact from agencies or media sales.
The Operations Officer role is responsible for ensuring the smooth running of the office and providing administrative and operational support to the team. This role keeps the office organised, efficient, and welcoming, while supporting the CEO and employees with day-to-day needs. Your day is likely to involve:
Team Support
• Assist with calendar management for the CEO
• Organise team meetings
Support management and team members with administrative tasks
• Book travel and accommodation for the team
• Support recruitment by posting jobs and scheduling interviews
• Assist with onboarding by ensuring equipment and resources are ready Office & Operations Support
• Welcome guests at reception and manage general enquiries including emails and phone calls
• Oversee day-to-day office operations, ensuring smooth functioning
• Manage meeting rooms, desk rental, and hotdesking areas
• Maintain relationships with service providers and review contracts
• Assist with office events and team activities
• Purchase and monitor office and IT supplies
• Monitor office expenses
• Ensure compliance with Health & Safety regulations and conduct risk assessments.
This role is ideally suited to a candidate who possesses prior experience in a comparable position and demonstrates advanced proficiency in the use of business applications, including Microsoft Excel, Microsoft Teams and email systems.op
The client requests no contact from agencies or media sales.
Want to develop your skills and experience while playing a key role in providing support to people experiencing homelessness in Bristol?
Where you’ll be working
We are looking for 2 Duty Workers to join the expansion of the St Mungo’s Bristol Accommodation Service. Ou will be working at Toll House Court in Southville; which is a historic building with 20 supported housing bedspaces for people experiencing homelessness.
The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing.
You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes.
What you’ll be doing as a Duty Worker
In the rewarding role of Duty Worker, you’ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service. You’ll be the first point of contact at reception, helping create a welcoming and supportive environment. Your responsibilities will include:
Working hours
You will work full time on-site on a 7‑day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm–8am Monday to Friday, and for all weekend hours.
About You
This is a brilliant opportunity if you're looking to grow your career in the sector, many of our current managers began as Duty Workers, so why not take that first step?
We’d love to hear from you if you bring:
We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 7 April 2026
Interview and assessments on: 28-30 April 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
Our client is part of a global eye care charity working to end avoidable blindness. Of the 1.1 billion people worldwide living with vision loss, around 90% have conditions that are preventable or treatable. Through specialist training, innovative programmes and initiatives such as the Flying Eye Hospital and the digital platform Cybersight, The organisation is helping strengthen eye care systems around the world. In 2024, Orbis UK raised £5.1m to support projects across eight countries and is aiming to grow this to £10m annually over the next five years.
Special Events Manager
Permanent | Full time
Hybrid – 2 days a week in London (near Charing Cross)
£39,758 per annum
This role leads the organisation's growing special events portfolio, designing and delivering high-impact events that inspire supporters, strengthen relationships and drive income. From flagship donor receptions to challenge events, the postholder will ensure every event is professionally executed, strategically aligned and delivers strong return on investment, while maintaining compliance and consistency across the programme.
The successful candidate will be an experienced events professional with a track record of delivering high-quality events for high-value audiences. Organised, resilient and creative, they will confidently manage stakeholders, budgets and deadlines, remain calm under pressure, and bring both strategic thinking and hands-on delivery to grow engagement and income.
The organisation offers a competitive benefits package including 25 days annual leave (increasing with service), employer pension contributions up to 10%, flexible working, life assurance and employee well-being support. Full details are available on their website.
Prospectus is delighted to be supporting the organisation and is committed to ensuring a fair and inclusive process for all candidates. We welcome applications from people of all backgrounds and identities, regardless of age, gender, disability, race, religion or belief, sexual orientation, marital status, or pregnancy and maternity. Prospectus will review applications in the first instance and share candidate details with the organisation on an anonymised basis to help ensure a fair and equitable recruitment process.
The organisation is an equal opportunities employer and strongly encourages applications from individuals from underrepresented groups, including Black and ethnically diverse candidates, LGBTQ+ individuals and candidates with disabilities.
The organisation is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and criminal records checks. The organisation is also a member of the Inter-Agency Misconduct Disclosure Scheme (MDS). All applicants will need to provide proof of their legal right to live and work in the UK.
If you meet some of the criteria but not all we would still encourage you to get in touch. Prospectus can help you better understand the role and guide you through the application process. Please reach out to Jessica Stoddart.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract length: Permanent
Location: North West London
Hours per week: 35
Salary: up to £33,700 pa depending on experience
Closing date for applications: Monday 6 April 2026 , midnight, interested candidates are encouraged to apply as early as possible
Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever. We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
This is a challenging climate for pet owners; we are contending with a significant increase in demand for all areas of our work. We can only rise to meet this challenge by cultivating and sustaining a diverse volunteer base, including of foster carer volunteers – they make it possible for us to scale our reach at pace so we can be there for many more dogs and cats who need us, and more pet owners who rely on our support.
Volunteering and Foster Caring Manager is a new role at Mayhew, reflective of the importance of volunteering and foster caring in our ability to deliver our onward strategy and direction. This is a highly visible and important role for Mayhew. The postholder will be working across all teams with staff and volunteers, supporters, partners and members of the public.
This role requires an effective leader and manager, with practical subject matter expertise in volunteering good practice, strong organisational skills, and a drive, rooted in passion for both animal welfare and volunteering, to enable Mayhew to reach many more dogs and cats and pet owners who need us by cultivating a thriving, engaged and diverse volunteer base.
Staff and volunteers at Mayhew, particularly in animal facing and public facing roles have duties that can be physically and emotionally demanding, sometimes interfacing with dogs and cats and pet owners who are in distress and facing heart-breaking situations. Yet our work is hugely rewarding; you can view some of our amazing rescue stories here.
We offer a caring and supportive team and the chance to make a lasting difference to the lives of dogs and cats who rely on us.
While we embrace hybrid and flexible working models, interested applicants should note this role requires at least three working days in five to be worked at Trenmar Gardens, NW10 6BJ.
Generally, you will:
To be successful in this role, you need relevant experience:
Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
We reserve the right to close this post at any time, should we receive a high volume of applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: RWP Employment Keyworker
Reports to: Client Services Manager
Location: Manchester – hybrid working, with a minimum of 2 days a week in the office.
Salary: £28,000 - £31,000
Hours: 37.5 hours
Contract: 2-year fixed term contract
Background
Breaking barriers is delivering a Greater Manchester Combined Authority (GMCA) funded programme to provide employment support to participants in the Refugee Welcome Programme (RWP) across Greater Manchester.
Overall purpose
The main purpose of this role is to support asylum seeking and refugee clients as part of a new statutory contract. You will work closely with the Client Services Manager to support clients to progress into relevant opportunities and signpost to appropriate services.
In summary this role will be responsible for:
· Managing a caseload of clients referred through the programme, supporting RWP clients into employment across GMCA boroughs.
· Supporting the Client Services Manager with data collection and reporting, within Breaking Barriers and across all delivery partners
· Conducting outreach to referral partners’ venues, providing introduction and information about the programme to engage potential participants.
· Managing monthly network meeting for referral partners, taking the lead on providing updates and discussing any emerging issues with referral partners.
· Delivery of in-person group sessions with partner organisations at community locations e.g. hotels
You’ll be a confident communicator, comfortable working with a range of partners and maintaining positive working relationships. Most importantly, you’ll share our commitment to working with marginalised communities and have a genuine passion for improving opportunities for refugees and asylum seekers.
The successful candidate will be experienced in supporting individuals to progress along their employment journey and understand the need to refer for holistic support. We’re looking for someone who has experience working with people with multiple barriers to employment and building relationships with partners to try to address these. You should understand how to adapt your approach in 1-1 and group situations and be creative in developing and delivering group sessions.
Key responsibilities
We are a fast-paced charity that prides itself on its flexibility and responsiveness so your responsibilities may change, develop and grow according to the needs and development of our services.
RWP Referral Partner coordination:
· Establish and maintain relationships with RWP referral partners to ensure the project is delivered in a collaborative and client-centred way.
· Establish and coordinate a monthly employment network meeting with referral partners
· Share updates on participant progression, emerging trends and anonymised case studies demonstrating impact
· Conduct outreach to various referral partner locations, introducing the service and engaging potential participants.
· Identify operational challenges and strengthen referral pathways
· Support the Client Services Manager to ensure good practice and quality in delivery.
· Support with project coordination to ensure outcomes. This includes but is not limited to recording and sharing minutes in partner meetings and incorporating data/learning for funder reports.
Client support
· Provide personalised employment support to a caseload of participants from the RWP programme across GMCA, helping them understand the UK labour market, define career goals, and develop employability skills.
· Support clients with all aspects of employment support in-person, in community centres, libraries, and RWP partner offices.
· Connect clients to training, qualifications and sector pathways
· Manage a caseload of clients with varying needs, adjusting frequency and intensity of support based on individual requirements.
· Design and deliver group-based employability support in-person and remotely
· Liaise with volunteers to source additional expertise and mentoring opportunities for clients.
· Maintain relationships with referral partners from across Greater Manchester to manage client support and support agencies to signpost clients to additional services, including welfare, housing, and mental health support.
Monitoring and Reporting
· Maintain accurate and up-to-date records of client interactions, progress, and outcomes in the CRM system.
· Implement and adhere to monitoring and evaluation processes to track client outcomes and inform service improvements.
· Support data collection across all areas, ensuring accuracy for reports.
· Contribute to monthly and quarterly reporting, working with the Client Services Manager to highlight areas of challenge and also good practice.
· Contribute and support management by sharing client case studies and stories for reports
Safeguarding
· Identify and escalate safeguarding concerns, making appropriate referrals and ensuring clients receive the support they need.
· Act as a first point of contact for safeguarding concerns during place-based employability sessions with RWP partners. Record and inform management as and when required.
Person specification
Essential:
· Confidence in facilitating network meetings and building partnerships
· Experience supporting clients facing multiple and complex barriers (e.g., language, trauma, housing, mental health.
· Understanding of the refugee and asylum seeker experience and the systemic barriers they face.
· Experience of partnership working in the community or voluntary sector.
· Ability to work collaboratively and proactively with partners
· Excellent interpersonal and communication skills, including the ability to work effectively with clients, colleagues, and partners from diverse backgrounds
· Ability to adapt communication and support style to different needs in both group and 1-1 settings, including low levels of English and varying digital literacy.
· Strong group facilitation and presentation skills, with creativity in designing engaging group-based activities (e.g. employability, ESOL-linked, orientation workshops).
· Knowledge of Greater Manchester employment, education and training landscape.
· Flexibility and willingness to work across multiple community locations in Greater Manchester.
· Experience using a CRM system to maintain client records demonstrating an understanding of data collection and reporting
· Ability to manage and prioritise a varied workload, including delivering sessions and providing one-to-one support
· Understanding of Lived Experience of seeking sanctuary or forced migration to the UK.
Desirable:
· Experience supporting data collection and monitoring for projects or services
Additional Information:
Breaking Barriers is committed to promoting diversity and inclusion regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion, or belief.
We aim for our workforce to be truly representative of all sections of society and our clients. We celebrate diversity within our workforce and are committed to creating a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
We received an accreditation for the Empowered Foundations training with a focus on reproductive health in the workplace. As part of the training, our managers accessed learning on pregnancy loss, fertility, flexible working and eliminating bias. We also have a Menopause and Menstrual Health in the Workplace Policy, to ensure colleagues experiencing symptoms receive the support they need.
As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all disabled applicants who meet the minimum criteria for the role. We are also committed to ongoing workplace adjustments and support for colleagues who need them.
Accessibility of our offices
Our offices have full disabled access on all floors.
· WeWork Office (London): At the main entrance you can use the free access lift and then the main passenger lifts to all the floors. There is one disabled toilet per floor.
· Landmark Office (Birmingham): This building is designed as three specific cores served by a core staircase in each core – on each floor within each of these cores is the provision of male, female, unisex and accessible toilet facilities, with accessible passenger lifts to each floor.
· Clockwork Office (Manchester): TBC
· Spaces Office (Glasgow): 300 Bath Street offers wheelchair accessible lift from entry at street level up to reception and then accessible elevators serve the building overall. SPACES, located on the second floor, is level-entry throughout and has male, female and accessible disabled toilets available for use.
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.