Receptionist jobs in london

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Influencing Assistant will work across our influencing functions – public affairs, campaigns and media communications – to achieve positive change for older people facing financial hardship. 

You should have excellent organisational skills with the ability to stay on top of a varied and busy workload. You’ll also be able to build relationships effectively, including with volunteers and people with lived experience. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. 

Closing Date: 2nd November 2025, 11:59pm

Interview Dates: Wednesday 12th and Thursday 13st November 2025 via Microsoft Teams

This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.

Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.

AKC Building Operations

• Oversee and manage the teams responsible for the reception, security and cleaning.

• To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.

• To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.

• To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.

• To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required. 

• To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.

• To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks. • To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available. • To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.

• To maintain and review equipment asset registers and update accordingly.

• Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.

• To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.

• Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.

• To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.

• Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.

• Support the relationships with the tenants of the AKC retail units.

• Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.

• Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC

• Liaise with other building managers on the KX Estate and maintain good neighbourly relations.

• Respond to emergency situations or other urgent issues involving AKC. 

AKC Building Administration

• To prepare an annual operational plan and budget for the AKC building management team.

• To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.

• To lead any supplier procurement processes related to building management.

• Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.

• To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.

• To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.

• Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.

• To own the AKC building management risk register ensuring that it is up to date at all times.

• To attend the AKF(UK) Property Committee meetings

• Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.

• To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan

AKC Events

• To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.

• To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently. 

People Management

• Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.

• Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.

• Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.

• Identify staff with potential for advancement and, as part of succession planning, contribute to their development.

• Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.

Carry out any other duties as assigned by the Head of Kings Cross Properties. 

Qualifications

• A degree in Facilities Management or similar qualification would be an advantage.

Experience

• Experience of staff management

• Experience of managing third-party contractors

• Experience in managing complex mechanical, electrical and plumbing systems

• Experience of managing planned preventative maintenance for hard and soft services

• Experience of working in a complex, multi-stakeholder environment

• Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.

• Experience of identifying trends and developing/implementing management reports.

• Experience in a similar field e.g. school, university or charity.

Skills

• Good interpersonal, customer care and liaison with a wide range of stakeholders

• Ability to explain technical issues to non-technical personnel.

• Ability to work both strategically and operationally.

• Ability to successfully manage time, plans and other related tasks.

• Ability to continuously meet targets and surpass expectations.

• Ability to lead, inspire and motivate a team to meet objectives.

• Excellent written and verbal communication skills in English.

• Good presentation skills.

• Excellent communication skills and able to communicate with internal and external customers.

• Commercially aware with good negotiating skills.

• Excellent client facing skills with the confidence to deal with people at all levels.

• Capable of working independently and collaboratively as part of a wider team.

• Good numeracy and presentation skills.

• Self-motivated, action-focused and with a proactive approach.

• Ability to always maintain a professional appearance and approach.

• Proven ability to deal with change. 

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

We are recruiting for an immediate Reception/office support cover , the role is 4 days a week a International Faith based charity who help to transform communities worldwide. You need to have strong reception , processing donation, office administration and systems skills.

Full time in the office , Shift 4 days a week, Tues- Fri, 30 hours per week, 7.5 hrs per day

The Role
Be the first point of contact for all donor, retail, and membership enquiries by phone, letter or email and responding to these in a timely manner.
To process online and phone donations
To process online and phone retail orders
Ensure high levels of customer service are always maintained.
To record on excel and acknowledge all fundraising income received from various sources (cheques, cash, online giving).
To brief internal stakeholders on upcoming activity to ensure consistency of call handling and messaging.
Update contact records on the organisations database
To undertake simple social media and website updates
Ensure a high levels of customer service is always maintained.
To ensure reception area is well-maintained, tidy and presentable at all times.
Call handling and redirection.
Greeting visitors; providing face to face information and signposting.
Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location.
To update the meeting rooms presentation notices and door signs as necessary.
To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries.
To receive visitors of tenants and informing the relevant tenant of visitors arrival.

The Candidate
Experience of working within an office or customer service environment is essential.
Experience of using databases
Experience of working with Excel is essential.
Experience of Word, including the use of mail merge
Experience of Microsoft teams
Pleasant and efficient telephone manner. Ability to interact in a friendly and personable manner with external clients, tenants and staff.
Experience of working at a reception will be an advantage.
Excellent computer skills and of MS Office software, MS Outlook, Teams and Zoom.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

About you

Do you want to use your skills to make it possible for people with myeloma to live longer and better lives?

Myeloma UK is looking for a motivated and experienced Special Events professional to join our Philanthropy team.

Special events play a vital role in engaging our supporters, inspiring their support, and raising vital income for the charity. Throughout 2026 we have a range of events planned, including private dinners, receptions and large fundraisers in London and Edinburgh.

Special Events is an area of growth for the charity, and this is an exciting opportunity to work alongside our major donor team and senior volunteers and supporters to develop and deliver an engaging fundraising events programme.  

Experience in Special Events is essential, ideally in a charity environment. The successful candidate will have excellent event management skills, experience of working with senior stakeholders, and the ability to deliver creative and engaging events to inspire donor support.

About the role

Myeloma UK is embarking on an ambitious five-year income generation strategy, which aims to double our income by 2030.

The post holder will lead the planning and delivery of a programme of high-quality events. You will work with colleagues from across the charity to develop programmes that will engage our audiences and communicate the impact we deliver as a charity. You will have excellent interpersonal skills and the ability to work with a range of stakeholders.

About us

Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 9am 10 November 2025 and interviews will be held w/c 17 November 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Rough Sleeping Outreach and Assessment Worker – £34,127 per annum
Lavender Hill, Clapham Junction (with work across Richmond and Wandsworth Boroughs)
Full time, 37.5 hours per week on a rota

Be part of something that changes lives.

Join SPEAR and help end homelessness across Richmond and Wandsworth. As a Rough Sleeping Outreach and Assessment Worker, you’ll play a vital role in our Street Outreach Service and the new 24-hour Assessment Centre. One night you could be out on the street engaging with people sleeping rough; the next day you might be welcoming someone to the centre, creating a support plan, and linking them to housing and health services.

What you’ll do

• Carry out late-night street outreach and day-time reception shifts as part of a rota.
• Build trusting relationships with people who are rough sleeping and help them move quickly into safe accommodation.
• Provide trauma-informed, person-centred support, including assessments, personalised action plans and follow-on help to sustain tenancies.

-Work closely with partner agencies to connect clients to health, housing, and other specialist services.
-Keep accurate case notes and share information securely using CHAIN and InForm systems.

About you
You bring experience of working with vulnerable adults, ideally in homelessness or a related field, and you’re confident working late-night shifts. You can build rapport quickly, stay calm under pressure, and work well with partner agencies. Above all, you believe that homelessness should be rare, brief and non-recurring.

Why join SPEAR
We are a supportive, forward-thinking charity where staff are valued and encouraged to grow. You’ll have access to regular training and supervision, and a wide range of staff benefits, including:

• Generous holiday – 26 days plus public holidays, rising by up to 5 extra days with length of service
• Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
• Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
• Cycle to Work – Save on a new bike and accessories through salary sacrifice
• Season ticket loan – Interest-free loan for annual travel passes
• Moving house day – Extra day’s leave when you move home
• Financial security – Life assurance (4× salary) and interest-free emergency staff loan
• Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
• Career development – Ongoing training, learning and progression opportunities
• Blue Light Card – Discounts across a wide range of shops, restaurants and services

Job Title: Office Support Assistant

Team:Fundraising, Communications, Retail & Reception

Reporting to Director of Fundraising, Communications, Retail

Hours:                              30 hours per week 

Period:                             Permanent Contract

Salary:£28000.00 Pro rata'd to 4 days a week

Full time, permanent contract, 4 days a week, 30 hours per week, 7.5 hrs per day, paying £28000.00 per annum (pro rata'd to 4 days a week). Fully office based role.

Are you looking for all round experience to work in a dynamic team in a Global Charity? An opportunity awaits the right candidate who can multi task to work in income processing, fundraising, digital/social media work and database use.

Mothers’ Union has  4 million members in 83 countries and our members have been empowering communities to combat poverty, speak up for social justice and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting. We are proud that through our 4 million members acting as volunteers we are able to understand and support in the region of 1 million people each year, giving them the skills and knowledge to transform their own lives for the better.

The Fundraising, Communications, Retail Team & Reception

The Team is responsible for fundraising for the charitable work of Mothers’ Union and for communicating our work internally and externally in various formats and media platforms, resourcing dioceses, building membership, and providing a first point of contact for all callers and visitors to Mothers’ Union.

The Role

The successful candidate will primarily work with the Fundraising, Communications, Retail Team and perform Reception duties.

This role is a permanent Contract, 4 days a week . The role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available.

Who we are looking for:

We’re looking for someone with great people and customer service skills, as well as drive, initiative and determination. You’ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver and a multi tasker always looking to improve.

Main Responsibilities 

Reception Duties

• Ensure a high levels of customer service is always maintained.
• To ensure reception area is well-maintained, tidy and presentable at all times.
• Call handling and redirection.
• Greeting visitors; providing face to face information and signposting.
• Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location.
• To update the meeting rooms’ presentation notices and door signs as necessary.
• To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries.
• To receive visitors of Mary Sumner House tenants and informing the relevant tenant of visitor’s arrival.
• Ensure all visitors observe the necessary security and health & safety procedures, including the visitors log.
• Maintain building security by following safety procedures and controlling access via the reception desk.
• Receive, sort and distribute post/deliveries.
• Organise the mailing out of letters and parcels as required.
• To assist the Conference & House Co-ordinator and Conference Facilities Technician when needed.
• In the absence of the Conference & House Co-ordinator, to cover the bookings and administration of meeting rooms, liaise with the facilities team to ensure meeting rooms are set up as required and refreshments and a/v equipment are in place and operational.
• To provide general administrative and coordination support related to the building and teams across the organisation. 

Membership/Supporter Care and Income Processing

• Be the first point of contact for retailby phone, letter or email and responding to these in a timely manner.
• Ensure high levels of customer service are always maintained.
• To acknowledge all fundraising income received from various sources (cheques, cash, online giving).
• To provide retail external fulfilment providers with information and support required to enable them to meet their fulfilment KPI of 1 to 3 working days, reporting any issues to the retail manager.
• To carry out retail administration duties including but not limited to the processing of all information relating to the organisational finance system.

Fundraising, Data and Database

• Support with the administration, booking, planning and delivery of income generating events.
• Produce materials to support community fundraising activity in line with agreed appeals and events.
• To work alongside the Database Manager to maintain the data architecture and quality of the database at all times.

General

• To manage the bookings diary for Mothers’ Union’s displays and banners.
• Provide administrative support to the Director of Fundraising, Communications and Retail around team meetings.
• To actively be involved in any projects undertaken by the team and contribute as required or directed by the Director of Fundraising, Communications and Retail.
• To contribute to team meetings and organisational priorities.
• To provide general administrative and coordination support related to the building and teams across the organisation.

Skills & Experience

• Experience of working within an office or customer service environment is essential.
• Experience of working with Excel is essential.
• Working within the Charity sector is desirable.
• Pleasant and efficient telephone manner. Ability to interact in a friendly and
• Personable manner with external clients, tenants and staff.
• Experience of working at a reception will be an advantage.
• Knowledge/experience of working in a conference facility and advantage.
• Good computer skills and of MS Office software, MS Outlook, Teams and Zoom.
• GCSE or equivalent passes in English and Mathematics.

Personal Attributes

• Ability to work largely self-directed and use initiative.
• Excellent interpersonal skills - ability to communicate efficiently, confidently and sensitively to a wide range of people both verbally & written.
• Good organizational skills – proven ability to effectively prioritise workloads and meet deadlines.
• Team player, flexible, enthusiastic.
• Reliable and punctual.
• An excellent team player.
• Prioritisation and time management.
• Able to demonstrate an understanding of the core values of the Mothers' Union.

Work Location

This role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The closing date for applications is 22 October 2025 . Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline.

We will start interviewing suitable candidates as we go along and reserve the right to close the advert before the deadline in the event we select a suitable candidate.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Looking to develop your fundraising career and learn all aspects of the fundraising mix?  We are promoting our current Fundraising Officer, so need a new one!

The ME Association is dedicated to supporting people affected by ME/ CFS (Myalgic encephalomyelitis/chronic fatigue syndrome). We fund biomedical research, campaign for change and provide a wide range of support services to help those with ME/CFS.

As Fundraising Officer, you’ll play a vital role in securing funding to help people with ME/ CFS.  You can make a positive difference to thousands of people’s lives.

We are looking for someone who

• has experience of fundraising ideally in community or challenge event fundraising
• has excellent written and verbal skills – with experience of building strong relationships
• Is an open and friendly person who takes pride in being a positive change in the world
• has excellent project management and time management skills
• has experience of delivering against targets
• has a sound understanding of the principles of fundraising including ethical fundraising and GDPR compliance
• has used Raisers Edge or equivalent fundraising database
• has a high level of competence using Microsoft Office software and is able to quickly adapt to new technologies

You will be responsible for:

• Providing a high standard of stewardship for supporters, nurturing existing supporters, thanking donors, and supporting charity events, such as our supporter reception.
• Developing our charity fundraising appeals
• Developing and promoting the challenge events portfolio.
• Keeping the fundraising pages updated, helping to design and produce fundraising materials (flyers and fundraising packs). 
• You will be working closely with the Fundraising and Development Manager and will be required to support the wider Communications team where needed with additional fundraising activities.

This position is home-based with occasional travel for fundraising events.

Initially a 12 month contract, but with the possibility of becoming a permanent position for the right candidate.

A driving license isn’t essential.  Occasional evening and weekend work may be required for events.

The successful candidate will be IT literate, an excellent communicator, highly organised with a strong attention to detail.

A background in fundraising is required, although this could be from intern or voluntary work.  An understanding of ME/CFS is desirable.

A bit more about the role....

Stewardship

• Monitoring the fundraising inbox, acting as a first point of contact for a wide range of supporters and enquirers.
• Developing individual giving income through enhanced communications, great stewardship and supporting on fundraising appeals.
• Nurturing our regular givers and looking for ways to grow our regular-giving donor base.
• Completing thanking processes efficiently for donations.
• Developing and managing tools and resources to support fundraising events such as sending out t-shirts, posters, flyers, donation boxes and fundraising packs when requested.
• Liaising with the communications team to create promotional materials to advertise events through the website and social media channels to increase engagement.

Administration

• Keeping accurate records of all prospect and supporter interactions on our CRM system, Raisers Edge NXT.
• Optimising fundraising and donation opportunities at key charity events, researching and recording information.
• Supporting the Fundraising and Development Manager as and when needed.
• Working with colleagues across, communications and services teams to ensure a smooth flow of information to support fundraising promotion and engagement.

What happens next

If you are interested in applying, send your CV and a covering letter via Charity Job

Covering letters should be a maximum of one A4 side and give examples of:

• experience of fundraising
• building strong relationships
• project management skills
• delivering against targets
• using CRM databases

Interviews with successful applicants will be held online.

This post and final appointment are subject to satisfactory references and an enhanced DBS check.

Good luck!

Jim Morrison

Fundraising and Development Manager

The ME Association

A little about us

Our mission is to bring hope and positive change to children and families. Through complementary and creative early intervention services, we seek to build resilience and improve children’s life chances.

The Catholic Children’s Society (CCS) is one of the largest providers of mental health services to schools in London and the Southeast. Our Connect-Ed service includes around 50 counsellors and therapists working on-site in over 70 schools. We also offer high-quality early years education and holistic family support, including emergency assistance for families in crisis.

We work with children and families of all faiths and none. Our sole aim is to help those in greatest need overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership.

What we are looking for

We are seeking an enthusiastic and detail-oriented Project Officer to support the delivery and evaluation of our mental health services in schools, as well as our nursery and family centre. You’ll be part of a passionate team working to improve children’s life chances through early intervention and family support.

Duties and Responsibilities

Service Analysis and Quality Assurance

• Support the collection and analysis of accurate, timely and high-quality data on our services via Salesforce CRM (training provided, with the opportunity to become a qualified Salesforce Administrator).
• Assist Service Managers in delivering mental health training for school staff and parents/carers, including managing bookings, invites, attendance lists, and queries.
• Coordinate, monitor and support the evaluation of whole school services, including training and wellbeing interventions.
• Maintain effective and up-to-date digital filing systems.
• Build strong relationships with colleagues and external contacts, developing a deep understanding of our services and their impact on children’s lives.

Family Liaison and Support

• Undertake office and reception duties from 4pm – 6.30pm, including liaising with parents, answering calls, and welcoming visitors.
• Support the recruitment and onboarding of new families to our nursery and family centre, including reviewing statutory childcare funding options.
• Help develop a programme of workshops for parents/carers, assessing needs and tailoring support.
• Assist in the delivery, evaluation and monitoring of mental health and wellbeing services for families using the nursery.
• Collaborate with the Centre Coordinator to plan and deliver family activities, including day trips to safari parks and the seaside.

Note: Flexibility and a positive attitude are essential to support our organisational goals. This job description outlines the initial responsibilities and may evolve over time. It does not form part of the employment contract.

Why join us?

The successful candidate will receive an excellent package including:

• Generous annual leave allowance of 27 days p.a. (pro rata), plus bank holidays.
• Up to 11% employer pension contribution.
• Access to a staff Health Plan and Employee Assistance Programme.
• Training opportunities, including Salesforce Administrator certification.
• The chance to make a meaningful difference every day.

Salary:

£15,600 per annum (pro rata of £34,125 FTE)

Hours:

16 hours per week
2:30pm – 6:30pm, four days per week (days negotiable)

Location:

St Francis Family Centre, 34 Wades Place, London E14 0DE
Please note: homeworking is not possible for this role.

Key dates:

• Closing Date: Sunday, 27th October 2025
• Interview Date: Monday, 3rd November 2025

Safeguarding

CCS is committed to safer recruitment and maintaining a strong and positive safeguarding culture. This post will be subject to an enhanced DBS check. References from current/past employers will also be sought once an offer has been made.

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Working location: mostly remote work with some travel required. Based in the north/central area of the South West region you will deliver a face-to-face service to clients in their own home or safe meeting place across the Dorset, Avon, Somerset, Gloucestershire and Wiltshire area  as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

· Birthday day off 

· Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

· Enhanced sick pay and compassionate leave 

· Death in service benefit 

· Pension 

· Employee Assistance Programme 

· Clinical supervision and excellent support 

· A rewarding role with purpose 

· Be part of a skilled, friendly team with an engaged Board of Trustees 

· Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the north/central area of the South West Region. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.  

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

Facilities Manager (Soft Services)

Contract type: Permanent, Full Time – 35 hours per week

Location: London, Canary Wharf (Onsite Office-based role)

Salary: £39,358-£41,325 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The UK Property and Facilities team is a small, high-performing team within the UK People Team. We are responsible for managing all aspects of the UK workplace, including onsite facilities and maintenance, health and safety, security, property and workplace strategy.

About the role

As our Facilities Manager (Soft Services), you will be a pivotal member of the Facilities team, helping to create and maintain a great place to work for WaterAid UK than enables all staff to be their best self and deliver on our mission.

In this role, you will:

• Work alongside the Facilities Manager (Hard Services) to ensure that the UK offices are safe, sustainable, inspiring, and provide an efficient and engaging working environment for our staff.
• Manage all Facilties soft services to enable a positive employee experience within the UK office including direct management of cleaning, security, office events, reception services (couriers, post etc)
• Be the team lead for office/workplace systems eg audio visual technology, meeting room/visitor management/desk booking software, digital signage.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• On the job facilities management experience (minimum 3 years in a facilities manager role).
• Experience of working in a customer facing facilities team, and proven ability in providing an excellent experience for both internal and external stakeholders.
• Proven ability to work in a fast-paced environment; with strong multi-tasking, organisational and time management skills.
• Experience of managing the tendering processes, contractor/supplier services and budget management (with a focus on value for money and quality of service). 

Although not essential, we’d prefer you to have:

• Experience of working on environmental and wellbeing initiatives. 
• Experience of management for front of house services.

Closing date: Applications close 12:00 PM UK time on 27 October 2025. Interviews are expected to take place week commencing 3 November 2025.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees are granted three additional days of annual leave on top of their starting allocation of 25 days. These additional days accommodate the UK office closure at the end of the calendar year, allowing all WaterAiders time to rest, reset, and spend quality time with family and friends.

Please note that these three days are automatically allocated and cannot be changed. Annual leave continues to accrue based on your start date, and if sufficient leave has not been accrued by the time of the office closure, the three days will be taken as unpaid leave or pro-rated, if applicable.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Working location: mostly remote work with some travel required. Based in Surrey or Hampshire you will deliver a face-to-face service to clients in their own home or safe meeting place across the Surrey and Hampshire area as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

· Birthday day off 

· Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

· Enhanced sick pay and compassionate leave 

· Death in service benefit 

· Pension 

· Employee Assistance Programme 

· Clinical supervision and excellent support 

· A rewarding role with purpose 

· Be part of a skilled, friendly team with an engaged Board of Trustees 

· Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the Surrey or Hapshire area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.  

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

Alumni Engagement Assistant (2 posts)

Goldsmiths, University of London is recruiting two posts:

• Full-time Alumni Engagement Assistant (35 hours/week) 
• Part-time Alumni Engagement Assistant (14 hours/week) 

What makes Goldsmiths unique?

Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.

About the Department

The Development and Alumni Office is a small, dynamic team responsible for building a culture of support for Goldsmiths, whether that is through philanthropy, volunteering or advocacy. Our fundraising activities support highly impactful projects that change lives and even save lives, and that reflect Goldsmiths' values of civic engagement, social inclusion and educational excellence. The Alumni Engagement and Alumni Giving programmes aim to build relationships that inspire alumni, colleagues and friends to support Goldsmiths through volunteering, donations and gifts in Wills.

About the Role

Goldsmiths has an alumni community of 93,500 former students and staff in 160 countries around the world, who offer a unique set of skills and experience. This vital role at Goldsmiths will assist the Alumni Engagement and Alumni Giving team with building and maintaining relationships with alumni through impactful communications, volunteering, events and giving initiatives, which seek the engagement and support of our alumni community.

About the Candidate

We are looking to recruit two exceptional candidates to the role of Alumni Engagement Assistant. This vital role will be the first point of contact for alumni, as well as having responsibility for alumni communications, engaging alumni with volunteering, and assisting with events.

The role would suit a highly creative individual with the ability to write compelling copy for external audiences, build strong relationships with a diverse range of individuals internal and external to the organisation, and with good initiative and problem-solving skills. You will bring relevant work experience or volunteering experience, which may be from the Higher Education or Not for Profit sector, or from a communications or customer service role.

The role offers an attractive range of responsibilities and learning and career development opportunities for an individual who is looking to develop their career in a successful team.

About Chance to Shine 

We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.

It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential.

Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families.

About the role

It is an exciting time to join Chance to Shine as we grow our scale and deepen our impact with the aim of reaching 1 million young people annually by 2028. Broadening our community of supporters and growing our income is vital to achieving this strategy and the role of Events Manager is critical to this growth.

This role would suit an energetic and ambitious events professional, who is able to bring a structured and collaborative approach to deliver a demanding programme of events to the highest standard. With the support and guidance of the Head of Fundraising, CEO, and Board of Trustees, this is an exciting opportunity to take on a career defining role in an exceptionally well regarded and well run charity.

Job Description

Purpose:

• Overall responsibility for the delivery of Chance to Shine’s events, ensuring each event is executed to the highest standard.
• To lead the planning, budgeting, sales and delivery of fundraising events at Chance to Shine ensuring each event maximises income and profit for the charity.
• To develop an events strategy to maximise income from fundraising challenge events.
• To build positive relationships with charity VIPs and ambassadors, ensuring they are fully briefed at each event.
• To manage the Events Officer.

Key Responsibilities

Event Management

• Project management of a full programme of events including cultivation dinners, annual awards receptions, and major fundraising events.
• Lead on selling Chance to Shine events to new and existing supporters, maximising income through ticket/table sales, auction and raffle income, and sponsorships.

Event Planning

• Lead on the concept and design of new fundraising events.
• To develop and regularly review an organisational events strategy focused on maximising income and return on investment for the charity.

· To develop annual budgets, forecasts and plans for all event income to feed into the wider fundraising budget. 

· To have specific responsibility for the events budget within Chance to Shine Enterprises (CTSE), the trading subsidiary. 

Relationship Management

• Broaden supporter networks and build a community of event supporters through networking, introductions, and working with the wider fundraising team to cross sell events and maximise income.
• Build relationships with existing and new event partners including; charity ambassadors and event hosts, venues, auctioneers, auction/raffle supporters, silent auction partners, and value-in-kind partners/sponsors. 
• To lead on supplier relationships.
• To work with and manage senior volunteers to develop, plan and deliver major fundraising events.

Beneficiary and challenge events

• To build relationships with high value event partners and supporters who are raising funds on behalf of Chance to Shine, providing support as needed.
• To provide guidance to the Events Officer to maximise income from challenge events and community/third-party events.
• To work with the Corporate Partnerships Manager to integrate fundraising challenge events into our corporate partnership offer.
• To develop and implement a strategy to grow income from challenge events.

Line Management

· To line manage the Events Officer.  

Other

· To engage Trustees, SMT and colleagues to support partnership opportunities where appropriate.

· To maintain up to date Raisers Edge records relating to event attendees and partners.

· To represent the charity at external events as appropriate.

· To assist with other fundraising tasks as required. 

· To lead on the contracts process for event partnerships, liaising with the Director of Finance & Resources and external legal support as required.

· To ensure fundraising events are delivered in a safe and professional manner including responsibility for risk assessments relating to fundraising activity and events.

· To ensure all areas of events fundraising comply with sector and charity regulations and best practice

Key relationships

The job holder will liaise with: 

· Chief Executive and the CTS Senior Management Team

· Fundraising team 

· Impact & Evaluation, Operations, Communications & Digital, and Finance & Resource teams

· Supporters, prospective supporters, ambassadors and suppliers

· Chance to Shine Enterprises Board

· Trustees and Development Board members

· Event volunteers

Person Specification

Essential experiences and competencies:

· Educated to a degree level or equivalent

· Minimum five years’ experience in an events or fundraising team

· Experience of developing and managing budgets

· Excellent communication skills, both written and verbal, including strong inter-personal skills

· Line Management experience

· A demonstrable passion and connection to  the mission of Chance to Shine

Essential traits and drivers:

· Initiative to build, plan and deliver targets with a strong motivation to succeed.

· Professional, flexible and comfortable dealing with stakeholders at all levels.

· Enthusiastic and tenacious.

· Effective influencing and negotiation skills.

· Good team player.

· Strong attention to detail.

· Able to cope under pressure and work to tight deadlines. 

· Able to work extended hours to support events as required (TOIL will be available)

· Able and willing to travel throughout the UK

Desirable experiences and competencies:

• Experience of Adobe InDesign (desirable)
• Experience of CRM / Fundraising database (desirable)

A Rocha UK is the only national Christian conservation charity in the UK. Our mission is to mobilise Christians and churches to care for the natural world. We do this currently through a number of programmes reaching different parts of the Christian community: Eco Church for local churches, Partners in Action facilitating conservation efforts by Christian land managers, Wild Christian, supporting individuals and households to act on nature, including by campaigning, and our Convening programme, supporting Christian environmental leaders. We also contribute to several networks - Christian and secular - involved in both practical conservation and climate change work, as well as research, policy and campaigning.

Purpose of Job:

To provide excellent supporter care for potential and existing supporters and churches, which encourages them to engage with or deepen their engagement with A Rocha UK. To work with the Data Manager, and with the wider Engagement Team, in developing the supporter experience, helping to grow our supporter base, ensuring the provision of an efficient supporter management system, accurate supporter and income data and other ad hoc duties